[Skip to main content](#vessel-content) # SOLVED!!!!! PLEASE HELP! No shipping method found ## - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago - 8 years 3 months ago [\#295587](#295587) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") *[SOLVED!!!!! PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295587 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* was created by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* -- url of the page with the problem -- : [ www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164](https://www.ovrsupply.com/component/search/?searchword=3M%20Organic&searchphrase=all&Itemid=164) -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help. - [ ![ScreenShot2018-07-19at10.05.18AM.jpg](/forum/attachment/44276) ](/forum/attachment/44276 "...10.05.18AM.jpg") [ ](/forum/attachment/44276?download=1 "...10.05.18AM.jpg") - [ ![ScreenShot2018-07-19at10.04.57AM.jpg](/forum/attachment/44277) ](/forum/attachment/44277 "...10.04.57AM.jpg") [ ](/forum/attachment/44277?download=1 "...10.04.57AM.jpg") - [ ![ScreenShot2018-07-19at10.05.50AM.jpg](/forum/attachment/44278) ](/forum/attachment/44278 "...10.05.50AM.jpg") [ ](/forum/attachment/44278?download=1 "...10.05.50AM.jpg") - [ ![ScreenShot2018-07-19at10.05.41AM.jpg](/forum/attachment/44279) ](/forum/attachment/44279 "...10.05.41AM.jpg") [ ](/forum/attachment/44279?download=1 "...10.05.41AM.jpg") - [ ![ScreenShot2018-07-19at10.04.12AM.jpg](/forum/attachment/44280) ](/forum/attachment/44280 "...10.04.12AM.jpg") [ ](/forum/attachment/44280?download=1 "...10.04.12AM.jpg") Last edit: 8 years 3 months ago by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295591](#295591) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295591 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello, Following each point of the "Shipping methods" section of your FAQ will probably help you : [ www.hikashop.com/support/faq#ship](http://www.hikashop.com/support/faq#ship) Also, your issue can eventually be coming from the "Zone" option of your UPS warehouse tab. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago [\#295684](#295684) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295684 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello Mohamed, I still cannot solve this issue. I can't believe that this setup is so so so difficult. What could I be doing wrong???????? You said: "Also, your issue can eventually be coming from the "Zone" option of your UPS warehouse tab." I have this set to "United States of America" and the zone set to "223"... it this correct? NOTE: I have this fully working on another site with the same UPS user info... It works perfectly!!! BUT, NOT on this new site? I compared ALL know elements and settings and they match completely? Please take a look at: OVRsupply.com If you (OR anyone?) would like to log into the admin and check the configuration... Please let me know. I have a admin account already setup for the help. PLLLLLLLease... someone help me before I have to totally abandon HIKASHOP. I really want to like this component. - [ ![ScreenShot2018-07-21at5.52.45PM.jpg](/forum/attachment/44303) ](/forum/attachment/44303 "...t5.52.45PM.jpg") [ ](/forum/attachment/44303?download=1 "...t5.52.45PM.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 3 months ago [\#295692](#295692) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295692 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello, Does you product have set-up weight and dimension ? Please understand that UPS and other dynamic shipping plugin need to have a weight and dimension on the product to be able to get a quote from the shipping API. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago - 8 years 3 months ago [\#295742](#295742) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295742 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello Jeremy, Thanks for your response... YES!!! All the products have weight and dimensions This has been the most frustrating issue I've ever had working with a Joomla component. Again, I've been able to set this up with another existing site with No issues... Yet, I cannot get this site working. NOTE: 1. When I remove the UPS "warehouse" totally, I get the following error "no_warehouse_configured." 2. When I recreate the UPS "warehouse" using our warehouse address info (OVRsupply.com, 45014, OH, Fairfield, United States of America, 223), I get "No shipping method found." See ATTACHED. I've spent countless hours of the last few weeks.... STILL NO FIX!!!! Please Hikashop... Help me! This should be this hard to figure out? - [ ![ScreenShot2018-07-23at6.26.49AM.jpg](/forum/attachment/44310) ](/forum/attachment/44310 "...t6.26.49AM.jpg") [ ](/forum/attachment/44310?download=1 "...t6.26.49AM.jpg") Last edit: 8 years 3 months ago by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295750](#295750) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295750 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello, Can you send us a temporary access to your back-end so that we can directly reproduce and test it to have more information about your issue, and tell you how to fix it ? Thank you. You can send that temporary access through our "contact form", please don't forget to specify a link to that thread through your message : [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Thank you ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago [\#295767](#295767) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295767 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello Mohamed, I have sent the secret admin URL, user and password. Please verify that you received this and have successfully logged in. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 8 years 3 months ago [\#295770](#295770) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") Replied by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295770 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* I'm also having this issue and everything was working before. A customer just called to tell me that she is getting "No shipping method found". I don't remember changing anything except upgrading to: Joomla 3.8.10 and Hikashop 3.5.0. I read the [ www.hikashop.com/support/faq#ship](http://www.hikashop.com/support/faq#ship) but I'm not seeing what the issue is as it worked before. Please help ASAP. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 8 years 3 months ago [\#295773](#295773) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") Replied by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295773 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Sorry to have hijack your post shockoe, I started one of my own. Thanks The following user(s) said Thank You: [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago - 8 years 3 months ago [\#295774](#295774) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295774 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* No worries... I have been working on this like crazy for the last 10 days... Obviously, I am not alone. This post alone has more than 1101 views in the 5 days since I posted. I really want to like Hikashop and have many sites that could use it... thanks in advance for any insight anyone can give me. Last edit: 8 years 3 months ago by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295763](#295763) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295763 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello, I just tried to access your website and I faced the following error message when using your back-end URL : > 403 This request is blocked by Admin Tools. Please change this message in the component's options. If you are the administrator of this site and have blocked your own IP address on accident please visit [ www.\*\*\*\*\*\*\*\*\*\*\*\*.com/administrator/index...scue=you@example.com](https://www.%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A.com/administrator/index.php?admintools_rescue=you@example.com) where you@example.com is the email address of your (Super User) account. This URL will only send you an email if the IP address from which you are accessing it is being blocked by Admin Tools. If you are not blocked no email will be sent; you don't need an email with instructions to unblock your IP if your IP is not blocked Can you check the link you sent us ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago [\#295803](#295803) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295803 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hi Mohamed, Sorry... forgot that I had Geo-Blocking turned on with Admin Tools... PLEASE try it now.! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295806](#295806) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295806 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hi, We tried to reproduce your issue on our end with the same configuration but it worked fine, can you download the last Hikashop version through our website, install it and test it again ? If it's still not working, can you also send us a temporary FTP access to your website so that we can directly debug it on your website ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago - 8 years 3 months ago [\#295809](#295809) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295809 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hi Mohamed, I've updated Hikashop to the latest version to 3.5.1. Still no solve. Really thank you for your effort in getting this solved. Here is the FTP access. (sent in private message via forum link) FTP Username: xxx FTP server: xxx FTP & explicit FTPS port: xx Pass: xxx Last edit: 8 years 3 months ago by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago [\#295812](#295812) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295812 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello, Can you also enable the access to your Configuration for the temporary back-end access you gave us ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago [\#295813](#295813) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295813 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* The user is now a super admin... thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago [\#295820](#295820) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295820 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* I'm now seeing an error message "...com_hikashop/helpers/weight.php on line 42" Not sure is this is causing my issue? Please advise. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 3 months ago - 8 years 3 months ago [\#295823](#295823) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295823 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hello, Your issue is coming from the fact that the weight unit of your products is "lbs" instead of "lb", your products probably have that weight unit because you imported your product using a CSV file with a wrong weight unit. If you test it with the "Nitrile Gloves- 6 Mil, Large, 100/Box" product it's working fine now. The solution will either be to re-configure all of your products with the correct weight unit, or to directly use Mass actions to do it via "Hikashop->System->Mass actions": [ www.hikashop.com/support/documentation/167-massaction-form.html](https://www.hikashop.com/support/documentation/167-massaction-form.html) - [ ![Administration-Massactions_2018-07-24.png](/forum/attachment/44335) ](/forum/attachment/44335 "...2018-07-24.png") [ ](/forum/attachment/44335?download=1 "...2018-07-24.png") Last edit: 8 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")** - [![shockoe's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46191-shockoe "View shockoe's Profile") Topic Author - [ Offline](/forum/user/46191-shockoe) Less More - Posts: 45 - Thank you received: 7 - - 8 years 3 months ago - 8 years 3 months ago [\#295839](#295839) by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile") Replied by *[shockoe](/forum/user/46191-shockoe "View shockoe's Profile")* on topic *[SOLVED!!!!! PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295839 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Hi Mohamed, THANK YOU!!!!!! While I'm very glad to solve this issue & grateful for the help. You are correct, I did import these products from NOP commerce where it was "LBS" not "LB." I just didn't know/think to check this weight setting difference. Thanks again Mohamed. Last edit: 8 years 3 months ago by [shockoe](/forum/user/46191-shockoe "View shockoe's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")** - [![MyWorld's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/862-myworld "View MyWorld's Profile") - [ Offline](/forum/user/862-myworld) Less More - Posts: 966 - Thank you received: 11 - - 8 years 3 months ago [\#295844](#295844) by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") Replied by *[MyWorld](/forum/user/862-myworld "View MyWorld's Profile")* on topic *[SOLVED!!!!! PLEASE HELP! No shipping method found](/forum/28-shipping-methods/895306-solved-please-help-no-shipping-method-found#295844 "-- url of the page with the problem -- : www.ovrsupply.com/component/search/?sear...hrase=all&Itemid=164 -- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.8.10 -- Error-message(debug-mod must be tuned on) -- : UPS - No shipping method found This is my first post on Hikashop's help forum. AND... my first time using Hikashop. PLLLLLease Help me fix the message "No shipping method found" in checkout. For many many hours I've search the forum and read many many articles on this issue... I've tried many many fixes... YET, no joy??? I have set this up with the exact same credentials and settings on another client's Hikashop site and it's working perfectly? But on this site it's not working. See attached screenshots on the setup. Please advise if you need admin access to take a look inside? Thanks in advance for the help.")* Nice to see you are good now! I'm still struggling trying to figure out the issue - very frustrating - but glad you are up and running again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1MzA2LXNvbHZlZC1wbGVhc2UtaGVscC1uby1zaGlwcGluZy1tZXRob2QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.103 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)