[Skip to main content](#vessel-content) # Question about Boxtal ## - **[ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile")** - [![ButterflyPixel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") Topic Author - [ Offline](/forum/user/31098-butterflypixel) Less More - Posts: 143 - Thank you received: 9 - - 8 years 3 months ago - 8 years 3 months ago [\#296763](#296763) by [ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") *[Question about Boxtal](/forum/28-shipping-methods/895506-question-about-boxtal#296763 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : Perhaps the name is different in this plugin ? Thanks for your help. Olivier")* was created by *[ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : [ ![Ashampoo_Snap_mercredi15aot2018_09h21m27s_005_.png](/forum/attachment/44551) ](/forum/attachment/44551 "...1m27s_005_.png") Perhaps the name is different in this plugin ? Thanks for your help. Olivier - [ ![Ashampoo_Snap_mercredi15aot2018_09h21m27s_005_.png](/forum/attachment/44551) ](/forum/attachment/44551 "...1m27s_005_.png") [ ](/forum/attachment/44551?download=1 "...1m27s_005_.png") Last edit: 8 years 3 months ago by [ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTA2LXF1ZXN0aW9uLWFib3V0LWJveHRhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 2 months ago [\#296764](#296764) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Question about Boxtal](/forum/28-shipping-methods/895506-question-about-boxtal#296764 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : Perhaps the name is different in this plugin ? Thanks for your help. Olivier")* Hello, The "no support" on EnvoiMoinsCher / Boxtal is because the Shipping customer support was ineffective and redirect the users to our support for issues related to their own platform (account not activated and so on). But otherwise, if you have an active account and entered the right credentials ; the plugin was working and gave shipping rates. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTA2LXF1ZXN0aW9uLWFib3V0LWJveHRhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile")** - [![ButterflyPixel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") Topic Author - [ Offline](/forum/user/31098-butterflypixel) Less More - Posts: 143 - Thank you received: 9 - - 8 years 1 month ago [\#298942](#298942) by [ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") Replied by *[ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile")* on topic *[Question about Boxtal](/forum/28-shipping-methods/895506-question-about-boxtal#298942 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : Perhaps the name is different in this plugin ? Thanks for your help. Olivier")* Jerome, ok, but like i said : Colissimo is not showed in available services, normal ? Regards, Olivier Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTA2LXF1ZXN0aW9uLWFib3V0LWJveHRhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 1 month ago [\#298944](#298944) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Question about Boxtal](/forum/28-shipping-methods/895506-question-about-boxtal#298944 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : Perhaps the name is different in this plugin ? Thanks for your help. Olivier")* Hi, It's normal. Isn't it a naming issue ? Like for example "la poste" being used for colissimo ? Note that we're actually working on a shipping plugin specifically for socolissimo at the moment. However, we tried to get a test account from them to be able to test the plugin but we didn't get anything back from them. If you have a socolissimo account we would be happy to be able to use it for our tests so that we can finish the plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTA2LXF1ZXN0aW9uLWFib3V0LWJveHRhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile")** - [![ButterflyPixel's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") Topic Author - [ Offline](/forum/user/31098-butterflypixel) Less More - Posts: 143 - Thank you received: 9 - - 8 years 4 weeks ago [\#299162](#299162) by [ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") Replied by *[ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile")* on topic *[Question about Boxtal](/forum/28-shipping-methods/895506-question-about-boxtal#299162 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : Perhaps the name is different in this plugin ? Thanks for your help. Olivier")* Hello Nicolas, sorry for late answer, i provide the credentials via contact form. Regards, Olivier The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTA2LXF1ZXN0aW9uLWFib3V0LWJveHRhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 1 week ago [\#300226](#300226) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Question about Boxtal](/forum/28-shipping-methods/895506-question-about-boxtal#300226 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 -- PHP version -- : 5.6.37 Hi, i'm aware about the "no support" except technical question for EnvoiMoinsCher plugin. My question is simple, i search about SoColissimo support and i know this plugin support it, but in the plugin i can't see SoColissimo : Perhaps the name is different in this plugin ? Thanks for your help. Olivier")* Hello, Thank you very much for the credentials ; it helped us to finish the creation of the plugin. [ www.hikashop.com/marketplace/product/149...simo-by-obsidev.html](https://www.hikashop.com/marketplace/product/149-shipping-colissimo-by-obsidev.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTA2LXF1ZXN0aW9uLWFib3V0LWJveHRhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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