[Skip to main content](#vessel-content) # Shipping zone restriction - in otree appear empty shipping folder ## - **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")** - [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author - [ Away](/forum/user/50233-sekme) Less More - Posts: 86 - Thank you received: 3 - - 8 years 2 months ago - 8 years 2 months ago [\#296869](#296869) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile") *[Shipping zone restriction - in otree appear empty shipping folder](/forum/28-shipping-methods/895529-shipping-zone-restriction-in-otree-appear-empty-shipping-folder#296869 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 Hi, In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ? thank you")* was created by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")* -- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 Hi, In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ? thank you - [ ![shipping-zones-restriction.jpg](/forum/attachment/44570) ](/forum/attachment/44570 "...estriction.jpg") [ ](/forum/attachment/44570?download=1 "...estriction.jpg") Last edit: 8 years 2 months ago by [SEKME](/forum/user/50233-sekme "View SEKME's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTI5LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24taW4tb3RyZWUtYXBwZWFyLWVtcHR5LXNoaXBwaW5nLWZvbGRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 2 months ago [\#296871](#296871) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping zone restriction - in otree appear empty shipping folder](/forum/28-shipping-methods/895529-shipping-zone-restriction-in-otree-appear-empty-shipping-folder#296871 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 Hi, In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ? thank you")* Hello, How did you configured only countries zones to be shown in the zone restriction ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTI5LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24taW4tb3RyZWUtYXBwZWFyLWVtcHR5LXNoaXBwaW5nLWZvbGRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")** - [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author - [ Away](/forum/user/50233-sekme) Less More - Posts: 86 - Thank you received: 3 - - 8 years 2 months ago [\#296930](#296930) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile") Replied by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")* on topic *[Shipping zone restriction - in otree appear empty shipping folder](/forum/28-shipping-methods/895529-shipping-zone-restriction-in-otree-appear-empty-shipping-folder#296930 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 Hi, In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ? thank you")* Hello, Jerome, Sorry for late replay. In system/zones I added only countries all other zone categories (states, tax zones etc) is empty. Please see attached file. - [ ![zones-hikashop.jpg](/forum/attachment/44579) ](/forum/attachment/44579 "...s-hikashop.jpg") [ ](/forum/attachment/44579?download=1 "...s-hikashop.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTI5LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24taW4tb3RyZWUtYXBwZWFyLWVtcHR5LXNoaXBwaW5nLWZvbGRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 2 months ago [\#296931](#296931) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping zone restriction - in otree appear empty shipping folder](/forum/28-shipping-methods/895529-shipping-zone-restriction-in-otree-appear-empty-shipping-folder#296931 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 Hi, In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ? thank you")* Hello, Even if you do not have "shipping zones", that type of shipping exist and that is why there is an entry for shipping zones when you configure the zone restriction of a method. Since the loading of the sub-elements is dynamic, it is not possible for the system to know in advance if it will be empty or not (or it will cost extra SQL queries, more CPU, etc). And because HikaShop do not use nameboxes for the zone selection, it is not possible to compare HikaMarket and HikaShop interfaces. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [SEKME](/forum/user/50233-sekme "View SEKME's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTI5LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24taW4tb3RyZWUtYXBwZWFyLWVtcHR5LXNoaXBwaW5nLWZvbGRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")** - [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author - [ Away](/forum/user/50233-sekme) Less More - Posts: 86 - Thank you received: 3 - - 8 years 2 months ago [\#297008](#297008) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile") Replied by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")* on topic *[Shipping zone restriction - in otree appear empty shipping folder](/forum/28-shipping-methods/895529-shipping-zone-restriction-in-otree-appear-empty-shipping-folder#297008 "-- HikaShop version -- : 3.5.1 -- Joomla version -- : 3.8.11 Hi, In hikashop/ system/ zones the shipping zones are empty as I do not need them for know. I configurated only countries zones to be shown in zone restrictions. But in front-end when vendor open to add new shipping method (manual) and opend restrictions zones in otree sees countries folder (with all countries) and Shipping zones folder which is empty. But shipping zones should not be visible in fornt-end? :blink: No customization was made here. Why it apears and how to fix it to not appear ? thank you")* Thank you for explanation. Then will add shipping zones, that folder would not be empty ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1NTI5LXNoaXBwaW5nLXpvbmUtcmVzdHJpY3Rpb24taW4tb3RyZWUtYXBwZWFyLWVtcHR5LXNoaXBwaW5nLWZvbGRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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