[Skip to main content](#vessel-content) # No shipping method found ## - **[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")** - [![tadosborn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33363-tadosborn "View tadosborn's Profile") Topic Author - [ Offline](/forum/user/33363-tadosborn) Less More - Posts: 62 - Thank you received: 4 - - 8 years 2 months ago [\#297798](#297798) by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") *[No shipping method found](/forum/28-shipping-methods/895697-no-shipping-method-found#297798 "-- url of the page with the problem -- : imagineenterprises.net -- HikaShop version -- : 3.51 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.9 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : No shipping method found Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products.")* was created by *[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")* -- url of the page with the problem -- : [ imagineenterprises.net](https://imagineenterprises.net) -- HikaShop version -- : 3.51 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.9 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : No shipping method found Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1Njk3LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")** - [![tadosborn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33363-tadosborn "View tadosborn's Profile") Topic Author - [ Offline](/forum/user/33363-tadosborn) Less More - Posts: 62 - Thank you received: 4 - - 8 years 2 months ago [\#297805](#297805) by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") Replied by *[tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/895697-no-shipping-method-found#297805 "-- url of the page with the problem -- : imagineenterprises.net -- HikaShop version -- : 3.51 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.9 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : No shipping method found Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products.")* Apparently, you have to force users to create an account or login otherwise shipping info is not available. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1Njk3LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 2 months ago [\#297809](#297809) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method found](/forum/28-shipping-methods/895697-no-shipping-method-found#297809 "-- url of the page with the problem -- : imagineenterprises.net -- HikaShop version -- : 3.51 -- Joomla version -- : 3.8.12 -- PHP version -- : 7.2.9 -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : No shipping method found Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products.")* Hello, > Apparently, you have to force users to create an account or login otherwise shipping info is not available. Your issue isn't directly related to user being logged in or not, but to the fact that your customers will need a shipping address which should be attached to his account/email. The solution can be to set "Login" and "Shipping" actions through different steps on your checkout workflow that you can configure via "Hikashop->System->Configuration->Checkout". Best regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk1Njk3LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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