[Skip to main content](#vessel-content) # Canada Post default plugin not showing for client during checkout ## - **[sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile")** - [![sportsaction2000's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile") Topic Author - [ Offline](/forum/user/42079-sportsaction2000) Less More - Posts: 7 - Thank you received: 1 - - 7 years 11 months ago [\#300353](#300353) by [sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile") *[Canada Post default plugin not showing for client during checkout](/forum/28-shipping-methods/896203-canada-post-default-plugin-not-showing-for-client-during-checkout#300353 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Version 70.0.3538.77 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Canada Post built in plugin not showing. HI, I read all your forums recommendations for setting for the default Canada Post shipping plugin. Regardless of whether I just set default options in the plugin and enable it, the plugin simply does not show as an option at all. The UPS plugin works fine and does show but I really need my Canadian clients to be able to select Canada Post. Here's one product on the site that has all the parametres set for weight, dimensions, pricing etc that when checked out will only show UPS and my manual shipping plugin to ship to the store, but no Canada Post option. test.mjskitchenandbath.ca/shop1/product/...ory_pathway-167.html Below are the settings I placed in the Canada Post plugin.")* was created by *[sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile")* -- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Version 70.0.3538.77 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Canada Post built in plugin not showing. HI, I read all your forums recommendations for setting for the default Canada Post shipping plugin. Regardless of whether I just set default options in the plugin and enable it, the plugin simply does not show as an option at all. The UPS plugin works fine and does show but I really need my Canadian clients to be able to select Canada Post. Here's one product on the site that has all the parametres set for weight, dimensions, pricing etc that when checked out will only show UPS and my manual shipping plugin to ship to the store, but no Canada Post option. [ test.mjskitchenandbath.ca/shop1/product/...ory\_pathway-167.html](https://test.mjskitchenandbath.ca/shop1/product/aura/category_pathway-167.html) Below are the settings I placed in the Canada Post plugin. [ ![canadapost1.PNG](/forum/attachment/45362) ](/forum/attachment/45362 "canadapost1.PNG") [ ![canadapost2.PNG](/forum/attachment/45363) ](/forum/attachment/45363 "canadapost2.PNG") [ ![canadapost3.PNG](/forum/attachment/45364) ](/forum/attachment/45364 "canadapost3.PNG") - [ ![canadapost1.PNG](/forum/attachment/45362) ](/forum/attachment/45362 "canadapost1.PNG") [ ](/forum/attachment/45362?download=1 "canadapost1.PNG") - [ ![canadapost2.PNG](/forum/attachment/45363) ](/forum/attachment/45363 "canadapost2.PNG") [ ](/forum/attachment/45363?download=1 "canadapost2.PNG") - [ ![canadapost3.PNG](/forum/attachment/45364) ](/forum/attachment/45364 "canadapost3.PNG") [ ](/forum/attachment/45364?download=1 "canadapost3.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk2MjAzLWNhbmFkYS1wb3N0LWRlZmF1bHQtcGx1Z2luLW5vdC1zaG93aW5nLWZvci1jbGllbnQtZHVyaW5nLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 11 months ago [\#300398](#300398) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Canada Post default plugin not showing for client during checkout](/forum/28-shipping-methods/896203-canada-post-default-plugin-not-showing-for-client-during-checkout#300398 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Version 70.0.3538.77 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Canada Post built in plugin not showing. HI, I read all your forums recommendations for setting for the default Canada Post shipping plugin. Regardless of whether I just set default options in the plugin and enable it, the plugin simply does not show as an option at all. The UPS plugin works fine and does show but I really need my Canadian clients to be able to select Canada Post. Here's one product on the site that has all the parametres set for weight, dimensions, pricing etc that when checked out will only show UPS and my manual shipping plugin to ship to the store, but no Canada Post option. test.mjskitchenandbath.ca/shop1/product/...ory_pathway-167.html Below are the settings I placed in the Canada Post plugin.")* Hello, Can you follow each points of the "Shipping methods" section of our FAQ ? [ www.hikashop.com/support/faq#ship](https://www.hikashop.com/support/faq#ship) If you're still having your issue, can you show us screenshots of : - Dimensions / weight of the product used during your test - The shipping address used during your test Thank you. Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk2MjAzLWNhbmFkYS1wb3N0LWRlZmF1bHQtcGx1Z2luLW5vdC1zaG93aW5nLWZvci1jbGllbnQtZHVyaW5nLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile")** - [![sportsaction2000's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile") Topic Author - [ Offline](/forum/user/42079-sportsaction2000) Less More - Posts: 7 - Thank you received: 1 - - 7 years 11 months ago [\#300479](#300479) by [sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile") Replied by *[sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile")* on topic *[Canada Post default plugin not showing for client during checkout](/forum/28-shipping-methods/896203-canada-post-default-plugin-not-showing-for-client-during-checkout#300479 "-- HikaShop version -- : 4.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 7.2.11 -- Browser(s) name and version -- : Version 70.0.3538.77 (Official Build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : Canada Post built in plugin not showing. HI, I read all your forums recommendations for setting for the default Canada Post shipping plugin. Regardless of whether I just set default options in the plugin and enable it, the plugin simply does not show as an option at all. The UPS plugin works fine and does show but I really need my Canadian clients to be able to select Canada Post. Here's one product on the site that has all the parametres set for weight, dimensions, pricing etc that when checked out will only show UPS and my manual shipping plugin to ship to the store, but no Canada Post option. test.mjskitchenandbath.ca/shop1/product/...ory_pathway-167.html Below are the settings I placed in the Canada Post plugin.")* Will do in the next couple of days! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk2MjAzLWNhbmFkYS1wb3N0LWRlZmF1bHQtcGx1Z2luLW5vdC1zaG93aW5nLWZvci1jbGllbnQtZHVyaW5nLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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