[Skip to main content](#vessel-content) # No shipping methods available for your location ## - **[billbateson](/forum/user/36761-billbateson "View billbateson's Profile")** - [![billbateson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36761-billbateson "View billbateson's Profile") Topic Author - [ Offline](/forum/user/36761-billbateson) Less More - Posts: 3 - Thank you received: 0 - - 7 years 6 months ago [\#305711](#305711) by [billbateson](/forum/user/36761-billbateson "View billbateson's Profile") *[No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305711 "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?")* was created by *[billbateson](/forum/user/36761-billbateson "View billbateson's Profile")* Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3Mjk5LW5vLXNoaXBwaW5nLW1ldGhvZHMtYXZhaWxhYmxlLWZvci15b3VyLWxvY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 6 months ago [\#305727](#305727) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305727 "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?")* Hello, Your issue is probably coming from the way you have configured the "Zone" option of your "Europe" shipping method, you'll just have to make sure that the "GREECE" country is included in the zone you have added on your "Europe" shipping method. Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3Mjk5LW5vLXNoaXBwaW5nLW1ldGhvZHMtYXZhaWxhYmxlLWZvci15b3VyLWxvY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[billbateson](/forum/user/36761-billbateson "View billbateson's Profile")** - [![billbateson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36761-billbateson "View billbateson's Profile") Topic Author - [ Offline](/forum/user/36761-billbateson) Less More - Posts: 3 - Thank you received: 0 - - 7 years 6 months ago [\#305739](#305739) by [billbateson](/forum/user/36761-billbateson "View billbateson's Profile") Replied by *[billbateson](/forum/user/36761-billbateson "View billbateson's Profile")* on topic *[No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305739 "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?")* I have added Greece country under Europe zone, still it isn't working ![:(](/media/kunena/emoticons/5.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3Mjk5LW5vLXNoaXBwaW5nLW1ldGhvZHMtYXZhaWxhYmxlLWZvci15b3VyLWxvY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 6 months ago [\#305742](#305742) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305742 "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?")* Hello, In that case, can you follow each step of the "Shipping methods" section of our FAQ and test it again ? [ www.hikashop.com/support/faq#ship](http://www.hikashop.com/support/faq#ship) If you're still having your issue, can you show us some screenshots of how you configured : - Your shipping methods options via "Hikashop -> System -> Shipping methods" - The dimensions and weight of the products that you used during your tests - Your checkout workflow via "Hikashop -> System -> Configuration -> Checkout" Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3Mjk5LW5vLXNoaXBwaW5nLW1ldGhvZHMtYXZhaWxhYmxlLWZvci15b3VyLWxvY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[billbateson](/forum/user/36761-billbateson "View billbateson's Profile")** - [![billbateson's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36761-billbateson "View billbateson's Profile") Topic Author - [ Offline](/forum/user/36761-billbateson) Less More - Posts: 3 - Thank you received: 0 - - 7 years 6 months ago [\#305758](#305758) by [billbateson](/forum/user/36761-billbateson "View billbateson's Profile") Replied by *[billbateson](/forum/user/36761-billbateson "View billbateson's Profile")* on topic *[No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305758 "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?")* Hi Please find the attachment for checkout & shipment method for Europe zone. [ ![checkout.png](/forum/attachment/46609) ](/forum/attachment/46609 "checkout.png") [ ![shipment.png](/forum/attachment/46608) ](/forum/attachment/46608 "shipment.png") [ ![shipment.png](/forum/attachment/46608) ](/forum/attachment/46608 "shipment.png") - [ ![shipment.png](/forum/attachment/46608) ](/forum/attachment/46608 "shipment.png") [ ](/forum/attachment/46608?download=1 "shipment.png") - [ ![checkout.png](/forum/attachment/46609) ](/forum/attachment/46609 "checkout.png") [ ](/forum/attachment/46609?download=1 "checkout.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3Mjk5LW5vLXNoaXBwaW5nLW1ldGhvZHMtYXZhaWxhYmxlLWZvci15b3VyLWxvY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 6 months ago [\#305810](#305810) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305810 "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?")* Hello, Can you also show us some screenshots of how you configured : - Dimensions/weight of products that were in your cart when you tested it ? - Your "Europe" zone via "Hikashop->System->Zones". Thank you. Kind regards, Mohamed Thelji. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3Mjk5LW5vLXNoaXBwaW5nLW1ldGhvZHMtYXZhaWxhYmxlLWZvci15b3VyLWxvY2F0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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