[Skip to main content](#vessel-content) # Free shipping on orders over 50 Euros does nto always work ## - **[Jeyjoo](/forum/user/29841-jeyjoo "View Jeyjoo's Profile")** - [![Jeyjoo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29841-jeyjoo "View Jeyjoo's Profile") Topic Author - [ Offline](/forum/user/29841-jeyjoo) Less More - Posts: 34 - Thank you received: 0 - - [](http://jeyjoo.com) - 7 years 4 months ago [\#307207](#307207) by [Jeyjoo](/forum/user/29841-jeyjoo "View Jeyjoo's Profile") *[Free shipping on orders over 50 Euros does nto always work](/forum/28-shipping-methods/897592-free-shipping-on-orders-over-50-euros-does-nto-always-work#307207 "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : None We have two shipping methods for addresses within Italy: - Free for orders over 50 Euro - Euro 6,00 for orders less than 50 Euros. However, this seems to applied inconsistently. For some products it works, others it does not. For example on the page in link given, ordering even 100 packs of gum, the free shipping is not applies. Any ideas? Thanks")* was created by *[Jeyjoo](/forum/user/29841-jeyjoo "View Jeyjoo's Profile")* -- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : None We have two shipping methods for addresses within Italy: - Free for orders over 50 Euro - Euro 6,00 for orders less than 50 Euros. However, this seems to applied inconsistently. For some products it works, others it does not. For example on the page in link given, ordering even 100 packs of gum, the free shipping is not applies. Any ideas? Thanks --- [ Ecommerce and web design](http://jeyjoo.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3NTkyLWZyZWUtc2hpcHBpbmctb24tb3JkZXJzLW92ZXItNTAtZXVyb3MtZG9lcy1udG8tYWx3YXlzLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 7 years 4 months ago [\#307222](#307222) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Free shipping on orders over 50 Euros does nto always work](/forum/28-shipping-methods/897592-free-shipping-on-orders-over-50-euros-does-nto-always-work#307222 "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : None We have two shipping methods for addresses within Italy: - Free for orders over 50 Euro - Euro 6,00 for orders less than 50 Euros. However, this seems to applied inconsistently. For some products it works, others it does not. For example on the page in link given, ordering even 100 packs of gum, the free shipping is not applies. Any ideas? Thanks")* Hello, Can you show us how you configured your shipping methods and product through some screenshots, so that we can reproduce it on our end ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk3NTkyLWZyZWUtc2hpcHBpbmctb24tb3JkZXJzLW92ZXItNTAtZXVyb3MtZG9lcy1udG8tYWx3YXlzLXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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