[Skip to main content](#vessel-content) # MyParcel Pickup plugin gives a error 500 when we want to save ## - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 6 years 7 months ago - 6 years 7 months ago [\#317494](#317494) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") *[MyParcel Pickup plugin gives a error 500 when we want to save](/forum/28-shipping-methods/899550-myparcel-pickup-plugin-gives-a-error-500-when-we-want-to-save#317494 "-- HikaShop version -- : 4.2.3 Hi Hikoashop, The MyParcel Pickup plugin gives a error 500 when we want to save the shipping methode. Everything is published so we don't know what we do wrong. Kind regards, Lumiga")* was created by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* -- HikaShop version -- : 4.2.3 Hi Hikoashop, The MyParcel Pickup plugin gives a error 500 when we want to save the shipping methode. Everything is published so we don't know what we do wrong. [ ![screenshot-591.jpg](/forum/attachment/49055) ](/forum/attachment/49055 "...enshot-591.jpg") Kind regards, Lumiga --- Kind regards, Lumiga - [ ![screenshot-590_2020-04-14.jpg](/forum/attachment/49054) ](/forum/attachment/49054 "...2020-04-14.jpg") [ ](/forum/attachment/49054?download=1 "...2020-04-14.jpg") - [ ![screenshot-591.jpg](/forum/attachment/49055) ](/forum/attachment/49055 "...enshot-591.jpg") [ ](/forum/attachment/49055?download=1 "...enshot-591.jpg") Last edit: 6 years 7 months ago by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5NTUwLW15cGFyY2VsLXBpY2t1cC1wbHVnaW4tZ2l2ZXMtYS1lcnJvci01MDAtd2hlbi13ZS13YW50LXRvLXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 6 years 7 months ago [\#317496](#317496) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[MyParcel Pickup plugin gives a error 500 when we want to save](/forum/28-shipping-methods/899550-myparcel-pickup-plugin-gives-a-error-500-when-we-want-to-save#317496 "-- HikaShop version -- : 4.2.3 Hi Hikoashop, The MyParcel Pickup plugin gives a error 500 when we want to save the shipping methode. Everything is published so we don't know what we do wrong. Kind regards, Lumiga")* Hi, Please activate the "error reporting" and "debug mode" settings of the Joomla configuration and try again. You should then get a better error message. If not you need to check in the PHP error log of the server. The only issue I can think off could be that you're using an old version of the "track and label" MyParcel plugin as we had to release a new version for it to work well with the pickup plugin. An old version of that plugin could generate a crash like that as it wasn't made to work side by side with the pickup plugin. The following user(s) said Thank You: [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5NTUwLW15cGFyY2VsLXBpY2t1cC1wbHVnaW4tZ2l2ZXMtYS1lcnJvci01MDAtd2hlbi13ZS13YW50LXRvLXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")** - [![Lumiga's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31479.png)](/forum/user/31479-lumiga "View Lumiga's Profile") Topic Author - [ Offline](/forum/user/31479-lumiga) Less More - Posts: 637 - Thank you received: 26 - - - 6 years 6 months ago [\#317622](#317622) by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") Replied by *[Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")* on topic *[MyParcel Pickup plugin gives a error 500 when we want to save](/forum/28-shipping-methods/899550-myparcel-pickup-plugin-gives-a-error-500-when-we-want-to-save#317622 "-- HikaShop version -- : 4.2.3 Hi Hikoashop, The MyParcel Pickup plugin gives a error 500 when we want to save the shipping methode. Everything is published so we don't know what we do wrong. Kind regards, Lumiga")* Correct! That was the issue, after I downloaded the latest version of "track and label" I had no issues with saving! Thanks! --- Kind regards, Lumiga The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5NTUwLW15cGFyY2VsLXBpY2t1cC1wbHVnaW4tZ2l2ZXMtYS1lcnJvci01MDAtd2hlbi13ZS13YW50LXRvLXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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