[Skip to main content](#vessel-content) # When using FedEx shipping method I get "No shipping method found" ## - **[falcor](/forum/user/59032-falcor "View falcor's Profile")** - [![falcor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59032-falcor "View falcor's Profile") Topic Author - [ Offline](/forum/user/59032-falcor) Less More - Posts: 2 - Thank you received: 0 - - 6 years 7 months ago [\#317514](#317514) by [falcor](/forum/user/59032-falcor "View falcor's Profile") *[When using FedEx shipping method I get "No shipping method found"](/forum/28-shipping-methods/899559-when-using-fedex-shipping-method-i-get-no-shipping-method-found#317514 "-- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9.16 -- Browser(s) name and version -- : Safari the latest version -- Error-message(debug-mod must be tuned on) -- : No shipping method found If I use the manual shipping method I am presented with shipping prices. (Set it to produce a shipping price for 20% of the cost of the items in the cart.) If I use FedEx, completely setup with all the FedEx API, I receive "No shipping method found" when I proceed to checkout from the cart. All items have weights, package sizes, etc. etc. They produce pricing with the manual shipping method. Again, this works with other shipping methods. From the debug I get the following when searching for debug data about "shipping": SELECT * FROM v92qi_hikashop_shipping WHERE (shipping_currency IN ('','_','all') OR shipping_currency LIKE '%,2,%') AND (shipping_access = 'all' OR shipping_access LIKE '%,9,%') ORDER BY shipping_ordering ASC Explain id select_type table type possible_keys key key_len ref rows Extra 1 SIMPLE v92qi_hikashop_shipping ALL NULL NO INDEX KEY COULD BE USED NULL NULL 2 Using where; Using filesort SELECT * FROM v92qi_hikashop_field as a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND (a.field_address_type='shipping' OR a.field_address_type='') AND a.field_table='address' AND (a.field_access = 'all' OR a.field_access LIKE '%,9,%') ORDER BY a.`field_ordering` ASC Explain id select_type table type possible_keys key key_len ref rows Extra 1 SIMPLE a ALL NULL NO INDEX KEY COULD BE USED NULL NULL 15 Using where; Using filesort")* was created by *[falcor](/forum/user/59032-falcor "View falcor's Profile")* -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9.16 -- Browser(s) name and version -- : Safari the latest version -- Error-message(debug-mod must be tuned on) -- : No shipping method found If I use the manual shipping method I am presented with shipping prices. (Set it to produce a shipping price for 20% of the cost of the items in the cart.) If I use FedEx, completely setup with all the FedEx API, I receive "No shipping method found" when I proceed to checkout from the cart. All items have weights, package sizes, etc. etc. They produce pricing with the manual shipping method. Again, this works with other shipping methods. From the debug I get the following when searching for debug data about "shipping": SELECT * FROM v92qi_hikashop_shipping WHERE (shipping_currency IN ('','_','all') OR shipping_currency LIKE '%,2,%') AND (shipping_access = 'all' OR shipping_access LIKE '%,9,%') ORDER BY shipping_ordering ASC Explain id select_type table type possible_keys key key_len ref rows Extra 1 SIMPLE v92qi_hikashop_shipping ALL NULL NO INDEX KEY COULD BE USED NULL NULL 2 Using where; Using filesort SELECT * FROM v92qi_hikashop_field as a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND (a.field_address_type='shipping' OR a.field_address_type='') AND a.field_table='address' AND (a.field_access = 'all' OR a.field_access LIKE '%,9,%') ORDER BY a.`field_ordering` ASC Explain id select_type table type possible_keys key key_len ref rows Extra 1 SIMPLE a ALL NULL NO INDEX KEY COULD BE USED NULL NULL 15 Using where; Using filesort Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5NTU5LXdoZW4tdXNpbmctZmVkZXgtc2hpcHBpbmctbWV0aG9kLWktZ2V0LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 6 years 7 months ago [\#317522](#317522) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[When using FedEx shipping method I get "No shipping method found"](/forum/28-shipping-methods/899559-when-using-fedex-shipping-method-i-get-no-shipping-method-found#317522 "-- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9.16 -- Browser(s) name and version -- : Safari the latest version -- Error-message(debug-mod must be tuned on) -- : No shipping method found If I use the manual shipping method I am presented with shipping prices. (Set it to produce a shipping price for 20% of the cost of the items in the cart.) If I use FedEx, completely setup with all the FedEx API, I receive "No shipping method found" when I proceed to checkout from the cart. All items have weights, package sizes, etc. etc. They produce pricing with the manual shipping method. Again, this works with other shipping methods. From the debug I get the following when searching for debug data about "shipping": SELECT * FROM v92qi_hikashop_shipping WHERE (shipping_currency IN ('','_','all') OR shipping_currency LIKE '%,2,%') AND (shipping_access = 'all' OR shipping_access LIKE '%,9,%') ORDER BY shipping_ordering ASC Explain id select_type table type possible_keys key key_len ref rows Extra 1 SIMPLE v92qi_hikashop_shipping ALL NULL NO INDEX KEY COULD BE USED NULL NULL 2 Using where; Using filesort SELECT * FROM v92qi_hikashop_field as a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND (a.field_address_type='shipping' OR a.field_address_type='') AND a.field_table='address' AND (a.field_access = 'all' OR a.field_access LIKE '%,9,%') ORDER BY a.`field_ordering` ASC Explain id select_type table type possible_keys key key_len ref rows Extra 1 SIMPLE a ALL NULL NO INDEX KEY COULD BE USED NULL NULL 15 Using where; Using filesort")* Hi, It works fine as far as I can see on your website: [ monosnap.com/file/uwWSfyOx3ajgKrGxib6H906CrkyrtG](https://monosnap.com/file/uwWSfyOx3ajgKrGxib6H906CrkyrtG) Please make sure that you're using a real shipping address since FedEx will calculate the shipping fees based on that address. If it's a fake address, it won't return any shipping fee. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5NTU5LXdoZW4tdXNpbmctZmVkZXgtc2hpcHBpbmctbWV0aG9kLWktZ2V0LW5vLXNoaXBwaW5nLW1ldGhvZC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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