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#   USPS Shipping plugin - Missing USPS Retail Ground shipping option

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6 years 6 months ago [\#318875](#318875) by [soule](/forum/user/34061-soule "View soule's Profile")  *[USPS Shipping plugin - Missing USPS Retail Ground shipping option](/forum/28-shipping-methods/899802-usps-shipping-plugin-missing-usps-retail-ground-shipping-option#318875 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.2.30  Hi,  I can't find the USPS Retail Ground, Shipping in 2–8 Business Days:   www.usps.com/ship/mail-shipping-services.htm  This is different form priority, express and first class.  This is for packages shipping and ships in 2-8 business days.  How can I add this?  Best, Saad")* was created by *[soule](/forum/user/34061-soule "View soule's Profile")*

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7.2.30

Hi,

I can't find the USPS Retail Ground, Shipping in 2–8 Business Days:
[ www.usps.com/ship/mail-shipping-services.htm](https://www.usps.com/ship/mail-shipping-services.htm)

This is different form priority, express and first class.

This is for packages shipping and ships in 2-8 business days.

How can I add this?

Best,
Saad

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5ODAyLXVzcHMtc2hpcHBpbmctcGx1Z2luLW1pc3NpbmctdXNwcy1yZXRhaWwtZ3JvdW5kLXNoaXBwaW5nLW9wdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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6 years 5 months ago [\#318918](#318918) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Shipping plugin - Missing USPS Retail Ground shipping option](/forum/28-shipping-methods/899802-usps-shipping-plugin-missing-usps-retail-ground-shipping-option#318918 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.2.30  Hi,  I can't find the USPS Retail Ground, Shipping in 2–8 Business Days:   www.usps.com/ship/mail-shipping-services.htm  This is different form priority, express and first class.  This is for packages shipping and ships in 2-8 business days.  How can I add this?  Best, Saad")*

Hello Saad,

We just added that shipping services through the last USPS shipping plugin version. Can you download the last Hikashop's version through our website, install it and test it again ? Thank you.

Kind regards,
Mohamed.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5ODAyLXVzcHMtc2hpcHBpbmctcGx1Z2luLW1pc3NpbmctdXNwcy1yZXRhaWwtZ3JvdW5kLXNoaXBwaW5nLW9wdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[soule](/forum/user/34061-soule "View soule's Profile")**
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6 years 5 months ago [\#319254](#319254) by [soule](/forum/user/34061-soule "View soule's Profile")  Replied by *[soule](/forum/user/34061-soule "View soule's Profile")* on topic *[USPS Shipping plugin - Missing USPS Retail Ground shipping option](/forum/28-shipping-methods/899802-usps-shipping-plugin-missing-usps-retail-ground-shipping-option#319254 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.2.30  Hi,  I can't find the USPS Retail Ground, Shipping in 2–8 Business Days:   www.usps.com/ship/mail-shipping-services.htm  This is different form priority, express and first class.  This is for packages shipping and ships in 2-8 business days.  How can I add this?  Best, Saad")*

Thank you Mohamed.

I downloaded the new Business package and was able to check the new groud option.
Unfortunately at checkout, I get the following error: Failed to obtain shipping quotes.

Please note that this error does not occur for the other shipping methods such as Priority mail.

Best,
Saad

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5ODAyLXVzcHMtc2hpcHBpbmctcGx1Z2luLW1pc3NpbmctdXNwcy1yZXRhaWwtZ3JvdW5kLXNoaXBwaW5nLW9wdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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6 years 5 months ago [\#319317](#319317) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[USPS Shipping plugin - Missing USPS Retail Ground shipping option](/forum/28-shipping-methods/899802-usps-shipping-plugin-missing-usps-retail-ground-shipping-option#319317 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.2.30  Hi,  I can't find the USPS Retail Ground, Shipping in 2–8 Business Days:   www.usps.com/ship/mail-shipping-services.htm  This is different form priority, express and first class.  This is for packages shipping and ships in 2-8 business days.  How can I add this?  Best, Saad")*

Hello Saad,

You're right we just added a fix about that issue through the last USPS shipping plugin version.
Can you download the last Hikashop's version through our website, install it and test it again ? Thank you.

Kind regards,
Mohamed.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5ODAyLXVzcHMtc2hpcHBpbmctcGx1Z2luLW1pc3NpbmctdXNwcy1yZXRhaWwtZ3JvdW5kLXNoaXBwaW5nLW9wdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[soule](/forum/user/34061-soule "View soule's Profile")**
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6 years 5 months ago [\#319373](#319373) by [soule](/forum/user/34061-soule "View soule's Profile")  Replied by *[soule](/forum/user/34061-soule "View soule's Profile")* on topic *[USPS Shipping plugin - Missing USPS Retail Ground shipping option](/forum/28-shipping-methods/899802-usps-shipping-plugin-missing-usps-retail-ground-shipping-option#319373 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.2.30  Hi,  I can't find the USPS Retail Ground, Shipping in 2–8 Business Days:   www.usps.com/ship/mail-shipping-services.htm  This is different form priority, express and first class.  This is for packages shipping and ships in 2-8 business days.  How can I add this?  Best, Saad")*

Thank you Mohamed!

Problem fixed!

Excellent support as always from the Hikashop team!

Best,
Saad

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvODk5ODAyLXVzcHMtc2hpcHBpbmctcGx1Z2luLW1pc3NpbmctdXNwcy1yZXRhaWwtZ3JvdW5kLXNoaXBwaW5nLW9wdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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