[Skip to main content](#vessel-content) # Correios not show ## - **[totallnet](/forum/user/56645-totallnet "View totallnet's Profile")** - [![totallnet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56645-totallnet "View totallnet's Profile") Topic Author - [ Offline](/forum/user/56645-totallnet) Less More - Posts: 9 - Thank you received: 0 - - 6 years 3 months ago [\#322124](#322124) by [totallnet](/forum/user/56645-totallnet "View totallnet's Profile") *[Correios not show](/forum/28-shipping-methods/900432-correios-not-show#322124 "-- HikaShop version -- : Starter: 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.0 Hi I set correios (brazilian shippment plugin) and its not showing Is it updated or other problem? Thanks in advance Kazuo")* was created by *[totallnet](/forum/user/56645-totallnet "View totallnet's Profile")* -- HikaShop version -- : Starter: 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.0 Hi I set correios (brazilian shippment plugin) and its not showing Is it updated or other problem? Thanks in advance Kazuo Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNDMyLWNvcnJlaW9zLW5vdC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[totallnet](/forum/user/56645-totallnet "View totallnet's Profile")** - [![totallnet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56645-totallnet "View totallnet's Profile") Topic Author - [ Offline](/forum/user/56645-totallnet) Less More - Posts: 9 - Thank you received: 0 - - 6 years 3 months ago [\#322125](#322125) by [totallnet](/forum/user/56645-totallnet "View totallnet's Profile") Replied by *[totallnet](/forum/user/56645-totallnet "View totallnet's Profile")* on topic *[Correios not show](/forum/28-shipping-methods/900432-correios-not-show#322125 "-- HikaShop version -- : Starter: 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.0 Hi I set correios (brazilian shippment plugin) and its not showing Is it updated or other problem? Thanks in advance Kazuo")* I have free shipp installed and its ok Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNDMyLWNvcnJlaW9zLW5vdC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 6 years 3 months ago [\#322157](#322157) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Correios not show](/forum/28-shipping-methods/900432-correios-not-show#322157 "-- HikaShop version -- : Starter: 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.0 Hi I set correios (brazilian shippment plugin) and its not showing Is it updated or other problem? Thanks in advance Kazuo")* Hi, How did you configure it ? Could you provide a screenshot of the settings of the shipping method ? Also, are you logged in with a shipping address selected on the checkout before looking at the shipping methods selection ? Since Correios needs the shipping address to calculate the cost, it won't display if you are not logged in. Also, you need to have a weight and dimensions in your products. Did you do that ? Finally, if you have other shipping methods, you can disable them and leave only this one enabled. If no shipping method is found on the checkout, it will display the error messages coming from the enabled shipping methods if any. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNDMyLWNvcnJlaW9zLW5vdC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[totallnet](/forum/user/56645-totallnet "View totallnet's Profile")** - [![totallnet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56645-totallnet "View totallnet's Profile") Topic Author - [ Offline](/forum/user/56645-totallnet) Less More - Posts: 9 - Thank you received: 0 - - 6 years 3 months ago - 6 years 3 months ago [\#322173](#322173) by [totallnet](/forum/user/56645-totallnet "View totallnet's Profile") Replied by *[totallnet](/forum/user/56645-totallnet "View totallnet's Profile")* on topic *[Correios not show](/forum/28-shipping-methods/900432-correios-not-show#322173 "-- HikaShop version -- : Starter: 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.0 Hi I set correios (brazilian shippment plugin) and its not showing Is it updated or other problem? Thanks in advance Kazuo")* Here is data access This message contains confidential information Last edit: 6 years 3 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNDMyLWNvcnJlaW9zLW5vdC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 6 years 3 months ago - 6 years 3 months ago [\#322177](#322177) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Correios not show](/forum/28-shipping-methods/900432-correios-not-show#322177 "-- HikaShop version -- : Starter: 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.0 Hi I set correios (brazilian shippment plugin) and its not showing Is it updated or other problem? Thanks in advance Kazuo")* Hello, You have to know that it's a little too early for us to investigate in your website, first you have to provide specific elements to help us to eliminate most common issues. Analyze your configuration take us too much time, and there lots of different step before this. First **provide requested elements** by Nicolas please. And you can too, process this check up to verify your different configuration elements in our [ **FAQ**](https://www.hikashop.com/support/faq.html#ship) Awaiting more elements from you to progress on your subject. Regards Last edit: 6 years 3 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNDMyLWNvcnJlaW9zLW5vdC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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