[Skip to main content](#vessel-content) # Manual Shipping Method - prefix not working ## - **[marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")** - [![marcusadamski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57919-marcusadamski "View marcusadamski's Profile") Topic Author - [ Offline](/forum/user/57919-marcusadamski) Less More - Posts: 48 - Thank you received: 5 - - 6 years 2 months ago [\#323092](#323092) by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") *[Manual Shipping Method - prefix not working](/forum/28-shipping-methods/900628-manual-shipping-method-prefix-not-working#323092 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.32 Hello, I have a simple shipping requirement: * Local delivery for post codes starting with "CT14" or "CT13" * If delivery address is NOT in the above local postcodes, use a UK Nationwide Delivery service Consequently, I've created three manual shipping methods, in the following order: * Local delivery with a restriction of prefix ="CT14" * Local delivery with a restriction of prefix ="CT13" * National UK delivery with no restrictions Problem: when ordering, no matter what text I place in the delivery "post code" field, ONLY the National UK delivery method is shown. The prefix functionality does not appear to work. Is this a bug, or am I doing something incorrect? Many thanks Marcus")* was created by *[marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")* -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.32 Hello, I have a simple shipping requirement: - Local delivery for post codes starting with "CT14" or "CT13" - If delivery address is NOT in the above local postcodes, use a UK Nationwide Delivery service Consequently, I've created three manual shipping methods, in the following order: - Local delivery with a restriction of prefix ="CT14" - Local delivery with a restriction of prefix ="CT13" - National UK delivery with no restrictions Problem: when ordering, no matter what text I place in the delivery "post code" field, ONLY the National UK delivery method is shown. The prefix functionality does not appear to work. Is this a bug, or am I doing something incorrect? Many thanks Marcus Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNjI4LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtcHJlZml4LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")** - [![marcusadamski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57919-marcusadamski "View marcusadamski's Profile") Topic Author - [ Offline](/forum/user/57919-marcusadamski) Less More - Posts: 48 - Thank you received: 5 - - 6 years 2 months ago [\#323126](#323126) by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") Replied by *[marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")* on topic *[Manual Shipping Method - prefix not working](/forum/28-shipping-methods/900628-manual-shipping-method-prefix-not-working#323126 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.32 Hello, I have a simple shipping requirement: * Local delivery for post codes starting with "CT14" or "CT13" * If delivery address is NOT in the above local postcodes, use a UK Nationwide Delivery service Consequently, I've created three manual shipping methods, in the following order: * Local delivery with a restriction of prefix ="CT14" * Local delivery with a restriction of prefix ="CT13" * National UK delivery with no restrictions Problem: when ordering, no matter what text I place in the delivery "post code" field, ONLY the National UK delivery method is shown. The prefix functionality does not appear to work. Is this a bug, or am I doing something incorrect? Many thanks Marcus")* Update - I've also tried: prefix="ct" Minimum post code="13" Maximum post code="14" but despite including postcodes starting with "ct13" or "ct14" in the post code field whilst registering, the Local delivery options never appear. Any help would be greatly appreciated, Marcus Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNjI4LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtcHJlZml4LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 6 years 2 months ago [\#323133](#323133) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Manual Shipping Method - prefix not working](/forum/28-shipping-methods/900628-manual-shipping-method-prefix-not-working#323133 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.32 Hello, I have a simple shipping requirement: * Local delivery for post codes starting with "CT14" or "CT13" * If delivery address is NOT in the above local postcodes, use a UK Nationwide Delivery service Consequently, I've created three manual shipping methods, in the following order: * Local delivery with a restriction of prefix ="CT14" * Local delivery with a restriction of prefix ="CT13" * National UK delivery with no restrictions Problem: when ordering, no matter what text I place in the delivery "post code" field, ONLY the National UK delivery method is shown. The prefix functionality does not appear to work. Is this a bug, or am I doing something incorrect? Many thanks Marcus")* Hello Marcus, If your shipping method isn't displayed, the best solution will be to check each points of the "Shipping methods" section of our FAQ first : [ www.hikashop.com/support/faq.html](https://www.hikashop.com/support/faq.html) And if you're still having that issue, show us through some screenshots how you configured your shipping method and the products dimensions / weight that were in your during your test ? Thank you. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNjI4LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtcHJlZml4LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")** - [![marcusadamski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/57919-marcusadamski "View marcusadamski's Profile") Topic Author - [ Offline](/forum/user/57919-marcusadamski) Less More - Posts: 48 - Thank you received: 5 - - 6 years 2 months ago - 6 years 2 months ago [\#323273](#323273) by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") Replied by *[marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")* on topic *[Manual Shipping Method - prefix not working](/forum/28-shipping-methods/900628-manual-shipping-method-prefix-not-working#323273 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.32 Hello, I have a simple shipping requirement: * Local delivery for post codes starting with "CT14" or "CT13" * If delivery address is NOT in the above local postcodes, use a UK Nationwide Delivery service Consequently, I've created three manual shipping methods, in the following order: * Local delivery with a restriction of prefix ="CT14" * Local delivery with a restriction of prefix ="CT13" * National UK delivery with no restrictions Problem: when ordering, no matter what text I place in the delivery "post code" field, ONLY the National UK delivery method is shown. The prefix functionality does not appear to work. Is this a bug, or am I doing something incorrect? Many thanks Marcus")* Hello, please find attached images, I'm just not sure how UK post codes work with this shipping configuration. Take the format: CT153EF Is this prefix: CT Minimum post code="15" Or Minimum post code="151" (I've tried both) Will it work with UK post codes, as the format has letters at the end? I cannot find any documentation how this works with UK post codes. Do yo have any examples? I have given my products weight and given the shipping methods a min and max weight limit - as the general documentation suggested. Hoping you have some suggestions, thanks Marcus - [ ![Shippingmethods-2.png](/forum/attachment/50376) ](/forum/attachment/50376 "...gmethods-2.png") [ ](/forum/attachment/50376?download=1 "...gmethods-2.png") - [ ![Shippingmethods-1.png](/forum/attachment/50377) ](/forum/attachment/50377 "...gmethods-1.png") [ ](/forum/attachment/50377?download=1 "...gmethods-1.png") Last edit: 6 years 2 months ago by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNjI4LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtcHJlZml4LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 6 years 2 months ago [\#323297](#323297) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Manual Shipping Method - prefix not working](/forum/28-shipping-methods/900628-manual-shipping-method-prefix-not-working#323297 "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.32 Hello, I have a simple shipping requirement: * Local delivery for post codes starting with "CT14" or "CT13" * If delivery address is NOT in the above local postcodes, use a UK Nationwide Delivery service Consequently, I've created three manual shipping methods, in the following order: * Local delivery with a restriction of prefix ="CT14" * Local delivery with a restriction of prefix ="CT13" * National UK delivery with no restrictions Problem: when ordering, no matter what text I place in the delivery "post code" field, ONLY the National UK delivery method is shown. The prefix functionality does not appear to work. Is this a bug, or am I doing something incorrect? Many thanks Marcus")* Hello, With a minimum post code of 15 or 151 it shouldt work as CT**153**EF 153 > 151 >15. Can you show us how you configured your shipping address during checkout and the product dimensions and weight that were on your cart ? So that we can reproduce it on our end thank you. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAwNjI4LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtcHJlZml4LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.061 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)