[Skip to main content](#vessel-content) # Shipping method is not showing up ## - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 5 years 2 weeks ago [\#336530](#336530) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") *[Shipping method is not showing up](/forum/28-shipping-methods/903361-shipping-method-is-not-showing-up#336530 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.23 Hi support, I'm trying to use USPS for the shipping method but it is not working. I added the USPS webtools user id and added other required fields but it is not working. Here is the product and shipping method configuration.")* was created by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* -- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.23 Hi support, I'm trying to use USPS for the shipping method but it is not working. I added the USPS webtools user id and added other required fields but it is not working. Here is the product and shipping #### Attachment not found #### Attachment not found method configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAzMzYxLXNoaXBwaW5nLW1ldGhvZC1pcy1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 2 weeks ago [\#336538](#336538) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method is not showing up](/forum/28-shipping-methods/903361-shipping-method-is-not-showing-up#336538 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.23 Hi support, I'm trying to use USPS for the shipping method but it is not working. I added the USPS webtools user id and added other required fields but it is not working. Here is the product and shipping method configuration.")* Hello, Firstly, can you follow each point of the "Shipping methods" section of our FAQ : [ www.hikashop.com/support/faq.html](https://www.hikashop.com/support/faq.html) If it's still not working, can you also try it with the "Container" option to "Variable" and test it again ? Thank you. Kind regards, Mohamed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAzMzYxLXNoaXBwaW5nLW1ldGhvZC1pcy1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 5 years 2 weeks ago [\#336569](#336569) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[Shipping method is not showing up](/forum/28-shipping-methods/903361-shipping-method-is-not-showing-up#336569 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.23 Hi support, I'm trying to use USPS for the shipping method but it is not working. I added the USPS webtools user id and added other required fields but it is not working. Here is the product and shipping method configuration.")* Hi support, I sent you guys a temporary back-end access through your contact form, since I couldn't make it work, please take a look at the backend and see what is missing in the configuration. here is the page for the products on frontend: [ dev.zenengineering.com/zen-store/book-store.html](http://dev.zenengineering.com/zen-store/book-store.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAzMzYxLXNoaXBwaW5nLW1ldGhvZC1pcy1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 5 years 2 weeks ago - 5 years 2 weeks ago [\#336593](#336593) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method is not showing up](/forum/28-shipping-methods/903361-shipping-method-is-not-showing-up#336593 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.23 Hi support, I'm trying to use USPS for the shipping method but it is not working. I added the USPS webtools user id and added other required fields but it is not working. Here is the product and shipping method configuration.")* Hello, Your issue were coming from restrictions on your USPS shipping methods which were preventing it from being used (cf. attached screenshots). We removed your USPS shipping method restrictions, and it seems to be working fine now. Kind regards, Mohamed. - [ ![ZenEngineering-Administration-Plugin_uspsBrave2021-10-2717.20.29.png](/forum/attachment/53758) ](/forum/attachment/53758 "...2717.20.29.png") [ ](/forum/attachment/53758?download=1 "...2717.20.29.png") - [ ![Checkout-ZenEngineeringBrave2021-10-2717.27.09.png](/forum/attachment/53759) ](/forum/attachment/53759 "...2717.27.09.png") [ ](/forum/attachment/53759?download=1 "...2717.27.09.png") Last edit: 5 years 2 weeks ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAzMzYxLXNoaXBwaW5nLW1ldGhvZC1pcy1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 5 years 1 week ago [\#336715](#336715) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[Shipping method is not showing up](/forum/28-shipping-methods/903361-shipping-method-is-not-showing-up#336715 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.9.22 -- PHP version -- : 7.4.23 Hi support, I'm trying to use USPS for the shipping method but it is not working. I added the USPS webtools user id and added other required fields but it is not working. Here is the product and shipping method configuration.")* Thanks support, it is working now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTAzMzYxLXNoaXBwaW5nLW1ldGhvZC1pcy1ub3Qtc2hvd2luZy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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