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#   Mondial Relay plugin - choosing a pick-up point regardless of shipping address

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4 years 8 months ago [\#339489](#339489) by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")  *[Mondial Relay plugin - choosing a pick-up point regardless of shipping address](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address#339489 "Hi,  In documentation related to the old version of the Mondial Relay plugin, it was possible to select a post code or a city to find a pickup point in a place other than the shipping address.  Is it possible with the actual version ?  Because it is common that the user wants to select a pick-up point freely. And it is relatively binding (and less accurate) for the user to ask him to go in a previous step to change the shipping address and hope that the proposed pick-up points with the new shipping address suit him.  Thanks in advance for your answer.")* was created by *[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")*

Hi,

In documentation related to the old version of the Mondial Relay plugin, it was possible to select a post code or a city to find
a pickup point in a place other than the shipping address.

Is it possible with the actual version ?

Because it is common that the user wants to select a pick-up point freely.
And it is relatively binding (and less accurate) for the user to ask him to go in a previous step to change the shipping address and hope that the proposed pick-up points with the new shipping address suit him.

Thanks in advance for your answer.

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4 years 8 months ago [\#339511](#339511) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Mondial Relay plugin - choosing a pick-up point regardless of shipping address](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address#339511 "Hi,  In documentation related to the old version of the Mondial Relay plugin, it was possible to select a post code or a city to find a pickup point in a place other than the shipping address.  Is it possible with the actual version ?  Because it is common that the user wants to select a pick-up point freely. And it is relatively binding (and less accurate) for the user to ask him to go in a previous step to change the shipping address and hope that the proposed pick-up points with the new shipping address suit him.  Thanks in advance for your answer.")*

Hello,

The product page includes a screenshot of the result :
[ www.hikashop.com/marketplace/product/147...elay-by-obsidev.html](https://www.hikashop.com/marketplace/product/147-shipping-mondialrelay-by-obsidev.html)

The plugin display the pick-up points around the customer shipping address.
Since it's integrated with the shipping selection, if the customer change its shipping address, the shipping block refresh automatically with the new shipping methods and the new pick-up points for Mondial Relay.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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4 years 8 months ago -  4 years 8 months ago [\#339525](#339525) by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")  Replied by *[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")* on topic *[Mondial Relay plugin - choosing a pick-up point regardless of shipping address](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address#339525 "Hi,  In documentation related to the old version of the Mondial Relay plugin, it was possible to select a post code or a city to find a pickup point in a place other than the shipping address.  Is it possible with the actual version ?  Because it is common that the user wants to select a pick-up point freely. And it is relatively binding (and less accurate) for the user to ask him to go in a previous step to change the shipping address and hope that the proposed pick-up points with the new shipping address suit him.  Thanks in advance for your answer.")*

Hi,

Yes, but I think that it's not very obvious for the user. At least the first time:
Switch the shipping address requires to go in a previous step (except maybe if "shipping/billing address part" and shipping are at the same step but we are less free in this case).
The first time (and maybe others) where he wants using Mondial Relay, user will fill the shipping address without thinking to the next step.
And if, in the shipping step, user decides to use Mondial Relay, because others options is less attractive, it's the same problem.

It's operational (and that's what important) but the old version was more intuitive -and looks more like users are accustomed to see on other websites- in my opinion.

Last edit: 4 years 8 months ago by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile").

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4 years 8 months ago [\#339538](#339538) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Mondial Relay plugin - choosing a pick-up point regardless of shipping address](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address#339538 "Hi,  In documentation related to the old version of the Mondial Relay plugin, it was possible to select a post code or a city to find a pickup point in a place other than the shipping address.  Is it possible with the actual version ?  Because it is common that the user wants to select a pick-up point freely. And it is relatively binding (and less accurate) for the user to ask him to go in a previous step to change the shipping address and hope that the proposed pick-up points with the new shipping address suit him.  Thanks in advance for your answer.")*

Hello,

The other plugin is not a shipping plugin, but a "custom field" one.
It does not provide any shipping price, just a pick-up point selection to add in the order.
The Mondial Relay shipping plugin, proposes pick-up points around the customer shipping destination ; which is the more practical solution.
So it's very difficult to compare the plugins.

Afterwards, I recommend you to use the "address" block in the same step than the "shipping" one.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")

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