[Skip to main content](#vessel-content)

#   Mondial Relay default weights

##

- **[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")**
- [![FDBI's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/63027-fdbi "View FDBI's Profile") Topic Author
- [ Offline](/forum/user/63027-fdbi)

Less More

- Posts: 148
- Thank you received: 21
-
-

4 years 5 months ago [\#341769](#341769) by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")  *[Mondial Relay default weights](/forum/28-shipping-methods/904437-mondial-relay-default-weights#341769 "Hi,  I have a problem in the 'specific configuration' with the table (Weight / Price) in the 'Rates' part.  If i create a new shipping method with the Mondial Relay plugin : the name and this part is filled automatically :  If I delete lines in another 'Mondial Relay' entry, the lines are deleted if at least 1 line remains.  But if there are no lines left, they all come back (the same lines). They seem to be saved somewhere and added by default when this part is empty.  I didn't have this problem at the beginning, I think.  Thanks in advance for your help.")* was created by *[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")*

Hi,

I have a problem in the 'specific configuration' with the table (Weight / Price) in the 'Rates' part.

If i create a new shipping method with the Mondial Relay plugin : the name and this part is filled automatically :

This message contains confidential information

If I delete lines in another 'Mondial Relay' entry, the lines are deleted if at least 1 line remains.

This message contains confidential information

But if there are no lines left, they all come back (the same lines).
They seem to be saved somewhere and added by default when this part is empty.

I didn't have this problem at the beginning, I think.

Thanks in advance for your help.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA0NDM3LW1vbmRpYWwtcmVsYXktZGVmYXVsdC13ZWlnaHRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26400
- Thank you received: 4080
-
- [](http://obsi.dev)
-

4 years 5 months ago [\#341779](#341779) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Mondial Relay default weights](/forum/28-shipping-methods/904437-mondial-relay-default-weights#341779 "Hi,  I have a problem in the 'specific configuration' with the table (Weight / Price) in the 'Rates' part.  If i create a new shipping method with the Mondial Relay plugin : the name and this part is filled automatically :  If I delete lines in another 'Mondial Relay' entry, the lines are deleted if at least 1 line remains.  But if there are no lines left, they all come back (the same lines). They seem to be saved somewhere and added by default when this part is empty.  I didn't have this problem at the beginning, I think.  Thanks in advance for your help.")*

Hello,

Mondial Relay includes default values for the shipping rates.
If your configuration is considered as empty (without any rates), then the plugin load the default ones.
You cannot use the plugin without rates, you must have at least one (with the maximum weight you accept).
So the behavior you have a normal.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA0NDM3LW1vbmRpYWwtcmVsYXktZGVmYXVsdC13ZWlnaHRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")**
- [![FDBI's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/63027-fdbi "View FDBI's Profile") Topic Author
- [ Offline](/forum/user/63027-fdbi)

Less More

- Posts: 148
- Thank you received: 21
-
-

4 years 5 months ago -  4 years 5 months ago [\#341789](#341789) by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")  Replied by *[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")* on topic *[Mondial Relay default weights](/forum/28-shipping-methods/904437-mondial-relay-default-weights#341789 "Hi,  I have a problem in the 'specific configuration' with the table (Weight / Price) in the 'Rates' part.  If i create a new shipping method with the Mondial Relay plugin : the name and this part is filled automatically :  If I delete lines in another 'Mondial Relay' entry, the lines are deleted if at least 1 line remains.  But if there are no lines left, they all come back (the same lines). They seem to be saved somewhere and added by default when this part is empty.  I didn't have this problem at the beginning, I think.  Thanks in advance for your help.")*

Hi,

Ok, I understand.
In our case, you have delivery methods that become free from a order amount.
As a result, we have a "Mondial Relay (free)" delivery method starting from a minimum price which is only displayed when this price is reached.
For the other delivery modes (free), we just left this part empty.

What do you think would be the best way to do this?
Keep one line and set the maximum weight to '999999999' (it's just an example, because as you said, I think we should put the maximum weight we want) and the price to '0'?

Other question ;
Where do these default prices come from and are they automatically updated and take into account the country for example?

Last edit: 4 years 5 months ago by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA0NDM3LW1vbmRpYWwtcmVsYXktZGVmYXVsdC13ZWlnaHRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26400
- Thank you received: 4080
-
- [](http://obsi.dev)
-

4 years 5 months ago [\#341822](#341822) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Mondial Relay default weights](/forum/28-shipping-methods/904437-mondial-relay-default-weights#341822 "Hi,  I have a problem in the 'specific configuration' with the table (Weight / Price) in the 'Rates' part.  If i create a new shipping method with the Mondial Relay plugin : the name and this part is filled automatically :  If I delete lines in another 'Mondial Relay' entry, the lines are deleted if at least 1 line remains.  But if there are no lines left, they all come back (the same lines). They seem to be saved somewhere and added by default when this part is empty.  I didn't have this problem at the beginning, I think.  Thanks in advance for your help.")*

Hello,

Yes you can have a line with a price "0" in order to provide free shipping starting from a weight.

The "default prices" were coming from the Mondial Relay documentation, so there is already a grid for coherent prices.
They do not provide any API to fetch them and keeping up-to-date is complicated since we won't change the configured prices in website and we can't notify or have details regarding the store who want to change its prices.
So the grid is an indication which need to be tweak depending your needs.

If you want to have pickup-points in different countries, you need to create multiple mondial relay plugin instances with country restriction.
Each instance will have its own price grid that you can find in the Mondial Relay website.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA0NDM3LW1vbmRpYWwtcmVsYXktZGVmYXVsdC13ZWlnaHRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")**
- [![FDBI's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/63027-fdbi "View FDBI's Profile") Topic Author
- [ Offline](/forum/user/63027-fdbi)

Less More

- Posts: 148
- Thank you received: 21
-
-

4 years 5 months ago [\#341846](#341846) by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")  Replied by *[FDBI](/forum/user/63027-fdbi "View FDBI's Profile")* on topic *[Mondial Relay default weights](/forum/28-shipping-methods/904437-mondial-relay-default-weights#341846 "Hi,  I have a problem in the 'specific configuration' with the table (Weight / Price) in the 'Rates' part.  If i create a new shipping method with the Mondial Relay plugin : the name and this part is filled automatically :  If I delete lines in another 'Mondial Relay' entry, the lines are deleted if at least 1 line remains.  But if there are no lines left, they all come back (the same lines). They seem to be saved somewhere and added by default when this part is empty.  I didn't have this problem at the beginning, I think.  Thanks in advance for your help.")*

Ok.

Thank you very much for the detailed informations.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA0NDM3LW1vbmRpYWwtcmVsYXktZGVmYXVsdC13ZWlnaHRzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.058 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
