[Skip to main content](#vessel-content) # Website shipping ## - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 3 years 6 months ago [\#351078](#351078) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") *[Website shipping](/forum/28-shipping-methods/906275-website-shipping#351078 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping.")* was created by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* -- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA2Mjc1LXdlYnNpdGUtc2hpcHBpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 3 years 6 months ago [\#351084](#351084) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Website shipping](/forum/28-shipping-methods/906275-website-shipping#351084 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping.")* Hi, The shipping cost is calculated by the USPS and UPS servers based on the address configured in the shipping method, the shipping address of the customer and the weight and dimensions of the products in the cart. Note however that I can see you have the "group packages" setting turned off in the UPS shipping method. This means that the plugin will ask the shipping cost for each product individually and then sums up the costs. When the setting is on, HikaShop will sum the dimensions and weight of the products in the cart and ask UPS for the shipping cost of the total. So I guess you want to turn on that setting. This will result in lower shipping costs when the customer has several products in the cart. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA2Mjc1LXdlYnNpdGUtc2hpcHBpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 3 years 6 months ago [\#351130](#351130) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[Website shipping](/forum/28-shipping-methods/906275-website-shipping#351130 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping.")* I turned on the UPS group packages settings. Please, let me know if USPS has the same option or something similar to that or it just apply to UPS. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA2Mjc1LXdlYnNpdGUtc2hpcHBpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 3 years 6 months ago [\#351133](#351133) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Website shipping](/forum/28-shipping-methods/906275-website-shipping#351133 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : Joomla! 3.10.9 -- PHP version -- : 7.4.33 Hi support, I have a question about our website shipping. On some recent orders, it seems pretty high. The comment below is from a person who wants a book package with only 2 books, How and where is this calculated and configured? I'm using Hikashop UPS and USPS shipping methods. I attached the plugins settings. I'd like to understand how this plugins calculate the shipping.")* Hi, The USPS plugin doesn't have the setting as far as I remember because it always group the products together. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA2Mjc1LXdlYnNpdGUtc2hpcHBpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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