[Skip to main content](#vessel-content) # UPS API Changes ## - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 2 years 4 months ago [\#361764](#361764) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#361764 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* was created by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* -- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 4 months ago [\#361767](#361767) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#361767 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hi, HikaShop has two UPS plugins included by default in it. The legacy one and the OAuth one. I'm not clear on which one you're using. If you're using the OAuth one, then you're fine. You're already using the new API. If you're using the legacy one, then you need to switch to the new one. You can read more about the UPS OAuth plugin here: [ www.hikashop.com/support/documentation/5...p-shipping-ups2-form](https://www.hikashop.com/support/documentation/504-hikashop-shipping-ups2-form) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 2 years 4 months ago [\#361822](#361822) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#361822 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* I will confirm which one is installed and get back to you. The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 2 years 3 months ago [\#362454](#362454) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#362454 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hey Support, I'm using the new UPS OAuth, but I'm getting an error in the frontend. I attached some screenshots. Can you help me understand what is missing? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 3 months ago [\#362456](#362456) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#362456 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hi, From what I can read online ( [ stackoverflow.com/questions/76131695/ups...tication-information](https://stackoverflow.com/questions/76131695/ups-outh-rating-api-return-invalid-authentication-information) ) it seems that this issue happens when you didn't add the necessary APIs to your app in your UPS account. As explained in the documentation link I provided in my previous message, your app needs to have an access to the Authentication API, the Rating API and the TimeInTransit API. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 2 years 2 months ago [\#362972](#362972) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#362972 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hey Support, Which one of the options do I need to choose to make the app works with the hikashop plugin? See screenshot. - I want to integrate UPS technology into my business - I want to integrate with UPS technology to represent many users Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 2 months ago [\#362974](#362974) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#362974 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hi, You want to choose "I want to integrate UPS technology into my business" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")** - [![The Zen Chick's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Topic Author - [ Offline](/forum/user/62585-the-zen-chick) Less More - Posts: 24 - Thank you received: 2 - - 2 years 1 month ago [\#363136](#363136) by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") Replied by *[The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#363136 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hey Support, Thanks for the help. I was able to add Rating, Authorization and the Time In Transit to the app. Now I'm getting a different error. I just want to know where do I need to change the Unit of Measurement to avoid this issue. See screenshots Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 1 month ago [\#363137](#363137) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes#363137 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"")* Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4MzIzLXVwcy1hcGktY2hhbmdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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