[Skip to main content](#vessel-content) # Shipping price is not updated ## - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362624](#362624) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362624 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* was created by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* -- url of the page with the problem -- : [ ethemba.com/\_Guests/AR](https://ethemba.com/_Guests/AR) -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 2 months ago [\#362626](#362626) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362626 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* Hi, Did you set a weight in that product ? If not, and if the "include virtual products price" setting of the shipping methods is turned off, the price of the product won't be taken into account for the min / max price restrictions of the shipping methods. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362635](#362635) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362635 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* Hi again Many thanks. That fix the discount problem. I still have the problem that when I change the address the shipping price does not change to the new zone. I have 2 address one in Spain and one in Mexico. Prices in Spain are correct but when I select the Mexico address the zone is still the Spanish one. I have checked that Mexico is in zone 7 instead of in Spanish peninsula. Many many thanks for all your help Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 2 months ago [\#362642](#362642) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362642 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* Hi, It's hard to say what is missing without being able to check the details of how you set your zones, shipping methods and checkout. We would need a backend access I think in order to look into all this. Could you provide one via our contact form ? [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362646](#362646) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362646 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* Thank you very much I have already send you the credentials. Best regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 2 months ago [\#362650](#362650) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362650 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* Hi, In your shipping methods, you've activated the "Override shipping address" setting. Because of this, you actually can't change the shipping address during the checkout. So I actually can't change the shipping address in the checkout in order to get my shipping method updated. But if I disable that setting, then I can change the address and the shipping method selected automatically changes. So it seems to be working fine for me. Could you please double check ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362651](#362651) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362651 "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much")* Hello I have change all the zones to no and now is all working fine. Thank you very very much for your time and great work The following user(s) said Thank You: [Philip](/forum/user/34318-philip "View Philip's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NDk5LXNoaXBwaW5nLXByaWNlLWlzLW5vdC11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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