[Skip to main content](#vessel-content) # Shipping costs without logging ## - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362818](#362818) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") *[Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362818 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much")* was created by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NTMyLXNoaXBwaW5nLWNvc3RzLXdpdGhvdXQtbG9nZ2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 2 years 2 months ago [\#362821](#362821) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362821 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much")* Hi, I would recommend first looking at how the shipping methods are configured, especially the one(s) which appears before login for some of the products. Based on this, we should be able to better understand what's going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NTMyLXNoaXBwaW5nLWNvc3RzLXdpdGhvdXQtbG9nZ2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362830](#362830) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362830 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much")* Hi It applies the first shipping method. But it only happens in some specific products. I don´t know which parameter depends on the product. The only restriction is of country. I´m going to delete one of the wrong products and create it again. If that fix the problem it must be a product parameter. AS I´m not sure of all the products that culd be wrong, I want to locate the reason in order to check all. Thank you very much Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NTMyLXNoaXBwaW5nLWNvc3RzLXdpdGhvdXQtbG9nZ2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362833](#362833) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362833 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much")* OK I think i know where it´s the problem. Fowolling your advice i have checked all the shipping zones. The best solution is to delay the shipping costs to the address selection page. I´m searching where i can set that option. Thank you ver much for your help again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NTMyLXNoaXBwaW5nLWNvc3RzLXdpdGhvdXQtbG9nZ2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago [\#362837](#362837) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362837 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much")* Finally I changed level access of each shipping zone to registered and then no shipping cost appears in the cart without logging. Now I will try to set a message "Costs will be calculated duging the checkput" for example. Thanks again for your patience and help Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NTMyLXNoaXBwaW5nLWNvc3RzLXdpdGhvdXQtbG9nZ2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")** - [![Reyesar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82677-reyesar "View Reyesar's Profile") Topic Author - [ Offline](/forum/user/82677-reyesar) Less More - Posts: 25 - Thank you received: 5 - - 2 years 2 months ago - 2 years 2 months ago [\#362838](#362838) by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") Replied by *[Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile")* on topic *[Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362838 "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much")* Working fine. Thank you very very much Last edit: 2 years 2 months ago by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile"). The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI4LXNoaXBwaW5nLW1ldGhvZHMvOTA4NTMyLXNoaXBwaW5nLWNvc3RzLXdpdGhvdXQtbG9nZ2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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