[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/878938-no-shipping-method-found) | [No shipping method found](/forum/28-shipping-methods/878938-no-shipping-method-found "-- url of the page with the problem -- : www.digitalguarddawg.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.5 -- Error-message(debug-mod must be tuned on) -- : No shipping method found Because USPS and UPS "lookup" facilities just never seemed to work correctly, I added a manual shipping method (with the manual plugin) to "The rest of the world" being everywhere except USA and Canada. I assigned a min weight of 17oz and a max weight of 200oz. It is published. The shipping options is shown on a particular product weighing 2lbs (28oz). A customer from Australia tried to order it and he got that error, as did I when I used an Australian address. Why? It seems in 2.5.0 that every shipping method is assigned to every product regardless. I guess this saves time in setup, but doesn't seem to make sense when there's a shipping method for max weight 17oz assigned to this product.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile") [Last Post](/forum/28-shipping-methods/878938-no-shipping-method-found#212696 "Thanks for your feedback, we'll try to improve our documentation then !") 11 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:706 | [Last Post](/forum/28-shipping-methods/878938-no-shipping-method-found#212696 "Thanks for your feedback, we'll try to improve our documentation then !") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878920-checkout-shipping-and-payment-method-display) | [Checkout shipping and payment method display](/forum/28-shipping-methods/878920-checkout-shipping-and-payment-method-display "-- url of the page with the problem -- : georld.com -- HikaShop version -- : HikaShop Starter: 2.5.0 -- Joomla version -- : 3.4 Hello, I would like to change the way that shipping methods and payment methods are displayed from the classic display type (large buttons) to a dropdown list. Would this be possible ? Regards.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [Geor](/forum/user/33839-geor "View Geor's Profile") [Last Post](/forum/28-shipping-methods/878920-checkout-shipping-and-payment-method-display#212403 "Hi, There is no option to do that, but it's possible yes. You'll have to edit the files "payment" and "shipping" from the view "checkout" via the menu Display>Vies to add your custom code to change that.") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:732 | [Last Post](/forum/28-shipping-methods/878920-checkout-shipping-and-payment-method-display#212403 "Hi, There is no option to do that, but it's possible yes. You'll have to edit the files "payment" and "shipping" from the view "checkout" via the menu Display>Vies to add your custom code to change that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878881-fedex-shipping-not-working) | [FedEx shipping not working](/forum/28-shipping-methods/878881-fedex-shipping-not-working "-- url of the page with the problem -- : www.airstartersplus.com/shop/shop-by-type/checkout.html -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : The FedEx module is not working. All of the settings are entered. Please advise.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [jasonhoblin](/forum/user/163-jasonhoblin "View jasonhoblin's Profile") [Last Post](/forum/28-shipping-methods/878881-fedex-shipping-not-working#212215 "Hi, The error I see there is "1000 Authentication Failed". So this means that some of the settings you entered are not correct or that your FedEx shipping account is not configured properly. Here are some pages you can find online talking about that problem: www.prestashop.com/forums/topic/282977-f...on-failed/?p=1423702 stackoverflow.com/questions/5795902/acti...authentication-error www.drupal.org/node/962420") 11 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1786 | [Last Post](/forum/28-shipping-methods/878881-fedex-shipping-not-working#212215 "Hi, The error I see there is "1000 Authentication Failed". So this means that some of the settings you entered are not correct or that your FedEx shipping account is not configured properly. Here are some pages you can find online talking about that problem: www.prestashop.com/forums/topic/282977-f...on-failed/?p=1423702 stackoverflow.com/questions/5795902/acti...authentication-error www.drupal.org/node/962420") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878826-i-will-not-add-shipping-freight) | [I will not add shipping freight](/forum/28-shipping-methods/878826-i-will-not-add-shipping-freight "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- Error-message(debug-mod must be tuned on) -- : I will not add shipping freight . I added HikaShop manual shipping plugin I will not add shipping freight . I added HikaShop manual shipping plugin.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [optiplus](/forum/user/38404-optiplus "View optiplus's Profile") [Last Post](/forum/28-shipping-methods/878826-i-will-not-add-shipping-freight#211920 "Hello, Checking each point of the "shipping methods" section of the FAQ will probably help you : www.hikashop.com/support/faq.html#ship") 11 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:714 | [Last Post](/forum/28-shipping-methods/878826-i-will-not-add-shipping-freight#211920 "Hello, Checking each point of the "shipping methods" section of the FAQ will probably help you : www.hikashop.com/support/faq.html#ship") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/876961-fedex-shipping-eta-format) | [FedEx Shipping - ETA Format](/forum/28-shipping-methods/876961-fedex-shipping-eta-format "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 I've tried to change the ETA format to 12 hour, but it reverts back to 24 hour format. Also, that selection should really be two radio boxes, not check boxes.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 6 months ago, by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") [Last Post](/forum/28-shipping-methods/876961-fedex-shipping-eta-format#211962 "Yes, this version worked for us. Thank you!") 11 years 2 months ago by [3by400](/forum/user/6842-3by400 "View 3by400's Profile") | Replies:19 Views:1208 | [Last Post](/forum/28-shipping-methods/876961-fedex-shipping-eta-format#211962 "Yes, this version worked for us. Thank you!") by [3by400](/forum/user/6842-3by400 "View 3by400's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/878775-le-mode-de-livraison-napparait-pas-lors-du-termi) | [Le mode de livraison n'apparait pas lors du "Termi](/forum/28-shipping-methods/878775-le-mode-de-livraison-napparait-pas-lors-du-termi "-- HikaShop version -- : 2.5 -- Joomla version -- : 3.4 -- PHP version -- : PHP 5.6.3 -- Browser(s) name and version -- : firefox 39 Bonjour Le mode de livraison n'apparait pas lors du "Terminer la commande" J'ai bien enregistré et activé le plugin HikaShop manual shipping plugin dans joomla et activé celui-ci. La livraison est bien présente dans le flux de passage en caisse J'ai bien affecté un poids à mes produits Qu'ai-je oublié ? D'avance merci Cordialement") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 months ago, by [av74](/forum/user/38313-av74 "View av74's Profile") [Last Post](/forum/28-shipping-methods/878775-le-mode-de-livraison-napparait-pas-lors-du-termi#211713 "Bonjour, Si votre méthode de livraison n’apparaît pas durant le passage en caisse, Suivre chaque étape de la partie "Shipping methods" de la FAQ vous aidera probablement : www.hikashop.com/support/faq.html#ship") 11 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:669 | [Last Post](/forum/28-shipping-methods/878775-le-mode-de-livraison-napparait-pas-lors-du-termi#211713 "Bonjour, Si votre méthode de livraison n’apparaît pas durant le passage en caisse, Suivre chaque étape de la partie "Shipping methods" de la FAQ vous aidera probablement : www.hikashop.com/support/faq.html#ship") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 2 months ago | | [](/forum/28-shipping-methods/875601-usps-plug-in-not-calculating-correct-rate-in-2-4-0) | [USPS plug-in not calculating correct rate in 2.4.0](/forum/28-shipping-methods/875601-usps-plug-in-not-calculating-correct-rate-in-2-4-0 "-- url of the page with the problem -- : www.StutteringTherapyResources.com -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 With version 2.4.0, installed tonight, the USPS plug-in is no longer taking into account the shipping weight when calculating shipping. It is giving the same flat shipping amount (minimum per USPS) regardless of the weight of items in the cart. This worked earlier tonight. I then updated to the new version, and then it started giving me an inaccurate shipping rate. Help? Thank you! Scott") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 8 months ago, by [jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile") [Last Post](/forum/28-shipping-methods/875601-usps-plug-in-not-calculating-correct-rate-in-2-4-0?start=20#211378 "Hi, All HikaShop shipping plugins are not using the getOrderPackage function. And all these plugins are using the "required_dimensions" option to check that products are right configured. The goal of the HikaShop shipping plugin is also to perform estimation on the number of package you will send. That estimation is made using the weight and dimension of the products ; because all shipping plugins need that information to give you a right shipping cost estimation. The setting "required dimensions" has been added in the Shipping interface in order to avoid issues. We had a lot of users who had incorrect shipping values because they didn't set dimensions for their products and it was resulting wrong prices. Maybe we will add a settings in some of the shipping plugins to not ask for the required dimensions "x,y,z" ; it is a possibility that we can imagine. But it is not a possibility I appreciate due to the fact that the data we will send to the shipping platform is incorrect and that the shipping estimation we will receive is at this moment, also incorrect (like I wrote before). Like you wrote: Without dimensions how could you know that you'll need a large package ? What about an order including products without dimension and products with ? How could you guarantee a right shipping price at this moment ? Regarding your case, I'll recommend you to duplicate the USPS plugin in order to have your own shipping plugin. Then you will be sure that you can update HikaShop and still use your custom USPS plugin which feet to your requirements. Regards,") 11 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/28-shipping-methods/875601-usps-plug-in-not-calculating-correct-rate-in-2-4-0?start=0 "Page:1") - [2](/forum/28-shipping-methods/875601-usps-plug-in-not-calculating-correct-rate-in-2-4-0?start=20 "Page:2") | Replies:28 Views:2610 | [Last Post](/forum/28-shipping-methods/875601-usps-plug-in-not-calculating-correct-rate-in-2-4-0?start=20#211378 "Hi, All HikaShop shipping plugins are not using the getOrderPackage function. And all these plugins are using the "required_dimensions" option to check that products are right configured. The goal of the HikaShop shipping plugin is also to perform estimation on the number of package you will send. That estimation is made using the weight and dimension of the products ; because all shipping plugins need that information to give you a right shipping cost estimation. The setting "required dimensions" has been added in the Shipping interface in order to avoid issues. We had a lot of users who had incorrect shipping values because they didn't set dimensions for their products and it was resulting wrong prices. Maybe we will add a settings in some of the shipping plugins to not ask for the required dimensions "x,y,z" ; it is a possibility that we can imagine. But it is not a possibility I appreciate due to the fact that the data we will send to the shipping platform is incorrect and that the shipping estimation we will receive is at this moment, also incorrect (like I wrote before). Like you wrote: Without dimensions how could you know that you'll need a large package ? What about an order including products without dimension and products with ? How could you guarantee a right shipping price at this moment ? Regarding your case, I'll recommend you to duplicate the USPS plugin in order to have your own shipping plugin. Then you will be sure that you can update HikaShop and still use your custom USPS plugin which feet to your requirements. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order) | [Get Product and Cart information after Order](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4.3 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Getting Products and Cart information after Order Confirmed Hi, How do I get product information like the dimensions, weight, length etc, after order has been confirmed? This is also when using the ShippingCache plugins. All the information I need is lost when calling the onAfterOrderConfirm(&$order, &$methods, $method_id) function. Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211311 "Hi, As I said, all the information of the order is available in $order. You have $order->order_shipping_id and $order->order_shipping_method which will tell you which shipping method and which shipping service were selected for the order.") 11 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1920 | [Last Post](/forum/28-shipping-methods/878665-get-product-and-cart-information-after-order#211311 "Hi, As I said, all the information of the order is available in $order. You have $order->order_shipping_id and $order->order_shipping_method which will tell you which shipping method and which shipping service were selected for the order.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/866973-solved-set-shipping-cost-by-order-total) | [\[SOLVED!\] set shipping cost by order total?](/forum/28-shipping-methods/866973-solved-set-shipping-cost-by-order-total "Is it possible to set shipping cost by order total? I would like to do: total is $1.00 - $10.00 = Shipping cost is $1.99 total is $10.01 - $20.00 = Shipping cost is $3.99 total is $20.01 - $40.00 = Shipping cost is $6.99 How can I set this up? THANKS! -- url of the page with the problem -- : siccreations.org -- HikaShop version -- : HikaShop Starter: 2.3.0 -- Joomla version -- : 3.x") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 7 months ago, by [siccreations](/forum/user/31911-siccreations "View siccreations's Profile") [Last Post](/forum/28-shipping-methods/866973-solved-set-shipping-cost-by-order-total#211216 "Hello, Just included the virtual products price setting and it worked perfectly. . Thank you very very much . . :) :) :)") 11 years 3 months ago by [jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile") | Replies:5 Views:1019 | [Last Post](/forum/28-shipping-methods/866973-solved-set-shipping-cost-by-order-total#211216 "Hello, Just included the virtual products price setting and it worked perfectly. . Thank you very very much . . :) :) :)") by [jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/872724-ups-negotiated-rate) | [UPS Negotiated Rate](/forum/28-shipping-methods/872724-ups-negotiated-rate "-- url of the page with the problem -- : www.casesmithcustoms.com -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 Still no luck with the UPS shipping plugin for showing a "Negotiated Rate" in checkout.. I had this working and then is just reverted back.. Does anyone have the negotiated rate for UPS shipping working for their checkout and showing the discounted shipping prices? any ideas of why it is not working for me?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 1 week ago, by [reedstickets](/forum/user/33139-reedstickets "View reedstickets's Profile") [Last Post](/forum/28-shipping-methods/872724-ups-negotiated-rate#211142 "Hello, That code will work fine if you've correctly set the is_negotiated_rate variable, also regarding the "$rate->NegotiatedRates" you're correctly testing if it's set, so that code will probably correctly do what you want, I'll also re-do some tests regarding the "Negotiated Rates" option on my end. Thanks for your feedback.") 11 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:1176 | [Last Post](/forum/28-shipping-methods/872724-ups-negotiated-rate#211142 "Hello, That code will work fine if you've correctly set the is_negotiated_rate variable, also regarding the "$rate->NegotiatedRates" you're correctly testing if it's set, so that code will probably correctly do what you want, I'll also re-do some tests regarding the "Negotiated Rates" option on my end. Thanks for your feedback.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories) | [impossible de récupérer la liste des catégories](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.28 -- Error-message(debug-mod must be tuned on) -- : " Impossible de récupérer la liste des catégories auprès de Envoimoinscher. Veuillez vérifier les informations de connexion que vous avez entré." Bonjour, Lorsqu'on installe le plugin envoimoinscher.com, dans le panneau configuration spécifique , en mode test la rubrique catégorie de produit affiche en rouge " Impossible de récupérer la liste des catégories auprès de Envoimoinscher. Veuillez vérifier les informations de connexion que vous avez entré." Pouvez-vous m'expliquer ce qui bloque ? merci") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 9 months ago, by [jpb](/forum/user/34395-jpb "View jpb's Profile") [Last Post](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories?start=40#211028 "Bonjour, D'après le message d'erreur que vous avez, le soucis vient de votre mode de paiement dans votre compte EnvoiMoinsCher. Et d'après le message d'EnvoiMoinsCher, il faut que cela soit un paiement différé pour que cela fonctionne en production, et d'après vos captures ce n'est pas le cas. Donc essayez voir cela et/ou contactez le support d'EnvoiMoinsCher pour vérifier avec eux que tout est OK. Car du point de vu d'HikaShop, si cela marche en mode démo, cela marchera également en production pourvu que le compte EnvoiMoinsCher soit correctement configuré.") 11 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories?start=0 "Page:1") - [2](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories?start=20 "Page:2") - [3](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories?start=40 "Page:3") | Replies:48 Views:3163 | [Last Post](/forum/28-shipping-methods/874517-impossible-de-recuperer-la-liste-des-categories?start=40#211028 "Bonjour, D'après le message d'erreur que vous avez, le soucis vient de votre mode de paiement dans votre compte EnvoiMoinsCher. Et d'après le message d'EnvoiMoinsCher, il faut que cela soit un paiement différé pour que cela fonctionne en production, et d'après vos captures ce n'est pas le cas. Donc essayez voir cela et/ou contactez le support d'EnvoiMoinsCher pour vérifier avec eux que tout est OK. Car du point de vu d'HikaShop, si cela marche en mode démo, cela marchera également en production pourvu que le compte EnvoiMoinsCher soit correctement configuré.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878629-frontend-display-of-shipping-methods) | [Frontend display of shipping methods](/forum/28-shipping-methods/878629-frontend-display-of-shipping-methods "-- url of the page with the problem -- : www.coloidale.ro -- HikaShop version -- : 5.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.3 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : It is not an error. Simply I would like to change the display order for shipping methods, in frontend. I tried to change and save the order in the backend configuration module, and I succeeded, but in the frontend it does not happens anything, the order is the same, maybe the id order, I dont know.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [NADEJDE](/forum/user/12495-nadejde "View NADEJDE's Profile") [Last Post](/forum/28-shipping-methods/878629-frontend-display-of-shipping-methods#211017 "It would be interesting to test, only if this version would install on Joomla 3.3.6. First I tried as it is, and then extracted. Still I cant install it. No error message, nothing. If you want site...") 11 years 3 months ago by [NADEJDE](/forum/user/12495-nadejde "View NADEJDE's Profile") | Replies:2 Views:933 | [Last Post](/forum/28-shipping-methods/878629-frontend-display-of-shipping-methods#211017 "It would be interesting to test, only if this version would install on Joomla 3.3.6. First I tried as it is, and then extracted. Still I cant install it. No error message, nothing. If you want site...") by [NADEJDE](/forum/user/12495-nadejde "View NADEJDE's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878565-fedex-shown-as-shipping-option-with-a-po-box) | [Fedex shown as shipping option with a PO box](/forum/28-shipping-methods/878565-fedex-shown-as-shipping-option-with-a-po-box "-- url of the page with the problem -- : www.bestpub.com/ -- HikaShop version -- : 2.5.0 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.28 I have an issue where Fedex is shown as a shipping option when the address is a PO box. It should not be doing that. How can I limit the Fedex shipping quotes to only show when the address is not a PO box?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [vanboke](/forum/user/4873-vanboke "View vanboke's Profile") [Last Post](/forum/28-shipping-methods/878565-fedex-shown-as-shipping-option-with-a-po-box#210907 "Hello, That error message is only telling your that your FedEx account is not enabled for SmartPost services. To get your account enabled for SmartPost, contact your FedEx Account Manager. Here is a step by step of how shipping plugin works, when you'll reach the "Shipping" step of your checkout workflow : - The plugin will gather information regarding your order like the shipping address / products weight & dimensions Before the "Shipping" step of your checkout workflow is displayed : - The plugin will send the gathered order information to the FedEx platform - The FedEx platform will then answer by sending you the available services and rates. - The plugin will then display each rates returned by FedEx through the "Shipping" step of your checkout workflow The Hikashop FedEx shipping plugin is only displaying the rates and information returned by the FedEx platform based on the order information that we sent them. Also, using that kind of code through the "fedex.php" file of the plugin : just after the line : Will probably do the job, that code will enable you to display an error message and don't display FedEx shipping services if your have "PO" on your customer shipping address.") 11 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:1470 | [Last Post](/forum/28-shipping-methods/878565-fedex-shown-as-shipping-option-with-a-po-box#210907 "Hello, That error message is only telling your that your FedEx account is not enabled for SmartPost services. To get your account enabled for SmartPost, contact your FedEx Account Manager. Here is a step by step of how shipping plugin works, when you'll reach the "Shipping" step of your checkout workflow : - The plugin will gather information regarding your order like the shipping address / products weight & dimensions Before the "Shipping" step of your checkout workflow is displayed : - The plugin will send the gathered order information to the FedEx platform - The FedEx platform will then answer by sending you the available services and rates. - The plugin will then display each rates returned by FedEx through the "Shipping" step of your checkout workflow The Hikashop FedEx shipping plugin is only displaying the rates and information returned by the FedEx platform based on the order information that we sent them. Also, using that kind of code through the "fedex.php" file of the plugin : just after the line : Will probably do the job, that code will enable you to display an error message and don't display FedEx shipping services if your have "PO" on your customer shipping address.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping) | [Calling the onAfterOrderConfirm within a shipping](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : How do I call the onAfterOrderConfirm function from within a shipping plugging? Hi, How do I call the onAfterOrderConfirm(&$order,&$methods,$method_id) function from within a shipping function? Is there something that must be done first? I am getting a 500 error everytime I include it as a method in my class. Basically, I want to send some information about the order to the database after it is completed. Thanks! Joel") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "I found the issue. I had the function onAfterOrderConfirm defined previously in my class. I guess it got lost in all my functions there. Its working fine again thanks!") 11 years 3 months ago by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") | Replies:2 Views:765 | [Last Post](/forum/28-shipping-methods/878619-calling-the-onafterorderconfirm-within-a-shipping#210908 "I found the issue. I had the function onAfterOrderConfirm defined previously in my class. I guess it got lost in all my functions there. Its working fine again thanks!") by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878562-price-displayed-different-in-paypal) | [Price displayed different in Paypal](/forum/28-shipping-methods/878562-price-displayed-different-in-paypal "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.3.29.0 -- Browser(s) name and version -- : Chrome Hi Using manual shipping of £0.75 fixed plus 10%; and 25% coupon code. Buy products that cost £5.00 Discount from coupon £1.25 Shipping £0.75 + £ £0.50= £1.25 Therefore total cost is £5. Hikashop displays this bill fine; all seems well but when I then continue with the cart to Paypal the Bill to pay is displayed as £4.88 by Paypal. I assume that the 10% extra shipping charge is being applied to the Discounted price of the item rather than the full price.. My problem is that the Hikashop displayed bill is different to the amount Paypal are requesting - how can I make this the same amount? "Send details of the order" set to OFF in the Paypal plugin.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [markc](/forum/user/32336-markc "View markc's Profile") [Last Post](/forum/28-shipping-methods/878562-price-displayed-different-in-paypal#210769 "Hi, You can for sure. Mass actions is really powerful and you can update your product weight easily and very fast. More about mass actions : www.hikashop.com/support/support/documen...massaction-form.html Regards,") 11 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:919 | [Last Post](/forum/28-shipping-methods/878562-price-displayed-different-in-paypal#210769 "Hi, You can for sure. Mass actions is really powerful and you can update your product weight easily and very fast. More about mass actions : www.hikashop.com/support/support/documen...massaction-form.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878603-different-shipping-costs-on-different-payment-type) | [Different Shipping costs on different Payment type](/forum/28-shipping-methods/878603-different-shipping-costs-on-different-payment-type "-- HikaShop version -- : 1.5.6 -- Joomla version -- : 2.5.1 I have many categories in my system. And two payment methods lets say C and D. When a user buys a product from category A OR B and selects C as payment method the shipping cost will be FREE. And when the user buys from category A OR B and selects D as payment method the shipping cost will be 35. Is this possible with my current version of Hikashop?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [al1987](/forum/user/37047-al1987 "View al1987's Profile") [Last Post](/forum/28-shipping-methods/878603-different-shipping-costs-on-different-payment-type#210746 "Hello, You'll be able to set a shipping price per product using the "Use price per product" option through your shipping configuration page or Warehouses, but there is no option to restrict your shipping methods regarding the payment methods used.") 11 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:611 | [Last Post](/forum/28-shipping-methods/878603-different-shipping-costs-on-different-payment-type#210746 "Hello, You'll be able to set a shipping price per product using the "Use price per product" option through your shipping configuration page or Warehouses, but there is no option to restrict your shipping methods regarding the payment methods used.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878536-no-shipping-method-found) | [No shipping method found](/forum/28-shipping-methods/878536-no-shipping-method-found "-- url of the page with the problem -- : testpatiodrape.dependentmedia.com/produc...checkout/step/step-1 -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.5.3 -- PHP version -- : 5.4.13 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") [Last Post](/forum/28-shipping-methods/878536-no-shipping-method-found#210716 "Hi, Yes ; regarding the ticket, Mohamed performed some tests and found the issue. It looks like it was coming from the fact that you have edited your "California" state for the value "Code 3 letters". So Mohamed reverted it to use the default and correct configuration. Regards,") 11 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:700 | [Last Post](/forum/28-shipping-methods/878536-no-shipping-method-found#210716 "Hi, Yes ; regarding the ticket, Mohamed performed some tests and found the issue. It looks like it was coming from the fact that you have edited your "California" state for the value "Code 3 letters". So Mohamed reverted it to use the default and correct configuration. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout) | [Best Way to Add Fields to Address during Checkout](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : How to add custom fields on the "Address" part of the checkout process? Hi, I want the customers to be able to make some selections before they receive their shipping rates during checkout. So somewhere where they enter or verify their address I want to add some options. For example options like, 'call before delivery', lift gate, etc etc. What's the best way to do this via a shipping plugin? What functions do I need to call etc. Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [jdouglas](/forum/user/38148-jdouglas "View jdouglas's Profile") [Last Post](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout#210528 "Hi, The best will be to use HikaShop Business and the "order custom fields". If you take a look at our demo website you will see two order custom field for "commentary" and "delivery date". More about fields : www.hikashop.com/support/documentation/i...shop-field-form.html Regards,") 11 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:788 | [Last Post](/forum/28-shipping-methods/878564-best-way-to-add-fields-to-address-during-checkout#210528 "Hi, The best will be to use HikaShop Business and the "order custom fields". If you take a look at our demo website you will see two order custom field for "commentary" and "delivery date". More about fields : www.hikashop.com/support/documentation/i...shop-field-form.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878546-export-shipping-info-to-usps) | [Export Shipping Info to USPS](/forum/28-shipping-methods/878546-export-shipping-info-to-usps "-- HikaShop version -- : 3.5.0 -- Joomla version -- : 3.4.3 I have looked & looked and cannot find a plugin that would work to export the shipping info to the USPS site so as to tie in and allow me to purchase the postage / print the labels. Does anyone know if such a capability exists? Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [mikeewart](/forum/user/38234-mikeewart "View mikeewart's Profile") [Last Post](/forum/28-shipping-methods/878546-export-shipping-info-to-usps#210570 "Thanks") 11 years 3 months ago by [mikeewart](/forum/user/38234-mikeewart "View mikeewart's Profile") | Replies:2 Views:644 | [Last Post](/forum/28-shipping-methods/878546-export-shipping-info-to-usps#210570 "Thanks") by [mikeewart](/forum/user/38234-mikeewart "View mikeewart's Profile") 11 years 3 months ago | | [](/forum/28-shipping-methods/878547-canadapost-insurance-calculation-fix) | [CanadaPost insurance calculation - fix](/forum/28-shipping-methods/878547-canadapost-insurance-calculation-fix "-- url of the page with the problem -- : albertatacticalrifle.com -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.6.10 CanadaPost (CP) plugin doesn't pass to the CP server the order price. Thus the server returns shipping method prices without insurance included. CP server thinks I want to send a product without insurance (zero price). So I modified the CP plugin to include the order price. Can you pleas include the insurance fix in the next CP plugin version? So file: plugins/hikashopshipping/canadapost/canadapost.php Line about 416 After I added Now server returns correct shipping rates.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 months ago, by [remotelyyours](/forum/user/27477-remotelyyours "View remotelyyours's Profile") [Last Post](/forum/28-shipping-methods/878547-canadapost-insurance-calculation-fix#210460 "Hi, Sure, we can add that code in the plugin. Regards,") 11 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:656 | [Last Post](/forum/28-shipping-methods/878547-canadapost-insurance-calculation-fix#210460 "Hi, Sure, we can add that code in the plugin. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 3 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.060 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)