[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/874321-ups-delivery-eta) | [UPS delivery ETA](/forum/28-shipping-methods/874321-ups-delivery-eta "-- url of the page with the problem -- : smokymountaindefense.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Firefox 35.0 Where do I control the estimated delivery date information for UPS? I see there is an option in the Fedex plugin but I cannot locate in the UPS plugin. I searched the forums with no success.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 9 months ago, by [bludove30](/forum/user/2042-bludove30 "View bludove30's Profile") [Last Post](/forum/28-shipping-methods/874321-ups-delivery-eta#204559 "Try changing in the UPS plugin the state of your warehouse to two digit code so FL instead of Florida, that is how I fixed my UPS plugin problem :))") 11 years 5 months ago by [penyo311](/forum/user/36265-penyo311 "View penyo311's Profile") | Replies:10 Views:1447 | [Last Post](/forum/28-shipping-methods/874321-ups-delivery-eta#204559 "Try changing in the UPS plugin the state of your warehouse to two digit code so FL instead of Florida, that is how I fixed my UPS plugin problem :))") by [penyo311](/forum/user/36265-penyo311 "View penyo311's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877461-shipping-methods-for-different-postal-codes) | [shipping methods for different postal codes](/forum/28-shipping-methods/877461-shipping-methods-for-different-postal-codes "I would like to know how to configure the shipping methods for different postal codes. Is a product may not have the same shipping cost for Zone A than for Zone B. I hope someone can help me, thank you very much.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") [Last Post](/forum/28-shipping-methods/877461-shipping-methods-for-different-postal-codes#204461 "Hi, In the "restrictions" you can specify min and max postal code ; so yes it's possible. www.hikashop.com/support/documentation/i...ing-manual-form.html Regards,") 11 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:521 | [Last Post](/forum/28-shipping-methods/877461-shipping-methods-for-different-postal-codes#204461 "Hi, In the "restrictions" you can specify min and max postal code ; so yes it's possible. www.hikashop.com/support/documentation/i...ing-manual-form.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877391-error-while-sending-xml-to-ups-error-code-250002) | [Error while sending XML to UPS. Error code: 250002](/forum/28-shipping-methods/877391-error-while-sending-xml-to-ups-error-code-250002 "-- url of the page with the problem -- : test.atrnameh.com -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 250002 Hello, I tried to configure UPS plugin with the credential information my customer provided. But I faced this error in checkout page: Error while sending XML to UPS. Error code: 250002. Message: Invalid Authentication Information I sent my problem to UPS support as I thought it is probably not a HikaShop issue but authentication problem with my credentials and they asked me for "XML request and response files associated with the error". I checked UPS plugin files and could not find such XML files. It would be very appreciated if you could help me about how to obtain these files and any other suggestion about how to deal with this error would be very appreciated. Thank you.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [danial](/forum/user/33754-danial "View danial's Profile") [Last Post](/forum/28-shipping-methods/877391-error-while-sending-xml-to-ups-error-code-250002#204259 "Dear Jerome, Thanks for your response. Unfortunately I could not find the "debug" option in UPS plugin settings. But I could obtain the required XML info by adding two echo commands in lines 1726 (XML request) and 1880 (XML response) of this file: plugins > hikashopshipping > ups > ups.php Command: echo $xml; I will explain the complete solution in details as soon as I can solve it.") 11 years 5 months ago by [danial](/forum/user/33754-danial "View danial's Profile") | Replies:2 Views:2129 | [Last Post](/forum/28-shipping-methods/877391-error-while-sending-xml-to-ups-error-code-250002#204259 "Dear Jerome, Thanks for your response. Unfortunately I could not find the "debug" option in UPS plugin settings. But I could obtain the required XML info by adding two echo commands in lines 1726 (XML request) and 1880 (XML response) of this file: plugins > hikashopshipping > ups > ups.php Command: echo $xml; I will explain the complete solution in details as soon as I can solve it.") by [danial](/forum/user/33754-danial "View danial's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877403-free-shipping-method-on-purchase-a-product) | [Free shipping method on purchase a product](/forum/28-shipping-methods/877403-free-shipping-method-on-purchase-a-product "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Wondering if it is possible to have the free shipping option appear if a product and only that product is selected? Do not want to use the Hikashop discount option of Free Shipping as we want the one product to be able to be picked up at a special event; asking the customer if they wish to pick it up or still want it shipped. Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [trevor.icon](/forum/user/36905-trevor-icon "View trevor.icon's Profile") [Last Post](/forum/28-shipping-methods/877403-free-shipping-method-on-purchase-a-product#204187 "Hi, Sure. You can create two warehouses. Assign one warehouse to that product and to a free manual shipping method, and assign the other one to the other products and the other shipping methods.") 11 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:744 | [Last Post](/forum/28-shipping-methods/877403-free-shipping-method-on-purchase-a-product#204187 "Hi, Sure. You can create two warehouses. Assign one warehouse to that product and to a free manual shipping method, and assign the other one to the other products and the other shipping methods.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877360-display-handling-fee-in-checkout) | [Display handling fee in checkout?](/forum/28-shipping-methods/877360-display-handling-fee-in-checkout "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : No errors. Hello, My client's business charges a $3.00 handling fee per order, and they ship with FedEx. I have successfully created the handling fee by adding it to the FedEx shipping plugin. However, the client would like to display the handling fee on the checkout, separately from the shipping cost. Right now, the checkout looks like this: Subtotal: $7.95 Shipping: $15.50 Total: $23.45 Is it possible to display it like this? Subtotal: $7.95 Shipping: $12.50 Handling: $3.00 Total: $23.45 Thanks very much - Anne") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [annecampbelldesign](/forum/user/37524-annecampbelldesign "View annecampbelldesign's Profile") [Last Post](/forum/28-shipping-methods/877360-display-handling-fee-in-checkout#204125 "Hi, Because the price is fixed and you're not using tax ; you can use a custom plugin to add an entry in the order additional. Here a sample of a custom plugin using order additional (with a conditional value of a custom field). www.hikashop.com/forum/checkout/872829-w...s-a-gift.html#179177 Thanks to that, you can specify the price you want to add in the order and also the label that you want. The order additional is display during the checkout, in the email, etc. So you do not need to override every elements to remove your $2 from the shipping to display it in another row. Regards,") 11 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:926 | [Last Post](/forum/28-shipping-methods/877360-display-handling-fee-in-checkout#204125 "Hi, Because the price is fixed and you're not using tax ; you can use a custom plugin to add an entry in the order additional. Here a sample of a custom plugin using order additional (with a conditional value of a custom field). www.hikashop.com/forum/checkout/872829-w...s-a-gift.html#179177 Thanks to that, you can specify the price you want to add in the order and also the label that you want. The order additional is display during the checkout, in the email, etc. So you do not need to override every elements to remove your $2 from the shipping to display it in another row. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877302-ups-no-packages-in-shipment) | [UPS No packages in shipment](/forum/28-shipping-methods/877302-ups-no-packages-in-shipment "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 110002. Message: No packages in shipment Hello, After publishing the UPS plugin, the user receives the message when proceeding to checkout. We have the UPS plugin configured with account info, all products have weight, and 'Exclude Dimensions' is set to Yes. It is important that we get this working as soon as possible. Any help is greatly appreciated.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [thirdhatch](/forum/user/1140-thirdhatch "View thirdhatch's Profile") [Last Post](/forum/28-shipping-methods/877302-ups-no-packages-in-shipment#204046 "Hi, You need to enter both the weight and the dimensions of your products for UPS to properly calculate the shipping fees. As you only entered the weight in your products, UPS is not able to return any rate and as you have another free shipping method, you don't see the error messages.") 11 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1172 | [Last Post](/forum/28-shipping-methods/877302-ups-no-packages-in-shipment#204046 "Hi, You need to enter both the weight and the dimensions of your products for UPS to properly calculate the shipping fees. As you only entered the weight in your products, UPS is not able to return any rate and as you have another free shipping method, you don't see the error messages.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877347-shipping-method-extra-fields-one-method-only) | [Shipping Method Extra Fields - One method only](/forum/28-shipping-methods/877347-shipping-method-extra-fields-one-method-only "Is it possible to add extra fields to one shipping method. I have a collect from store option, but want the users to be select which store please") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [uglykidjoe](/forum/user/37514-uglykidjoe "View uglykidjoe's Profile") [Last Post](/forum/28-shipping-methods/877347-shipping-method-extra-fields-one-method-only#203893 "Hello, A solution can be to use Order custom fields via "Hikashop->Display->Custom Fields" to let your customer select their store option. But note that another solution can be to directly develop your own Shipping plugin which will require some development skills : www.hikashop.com/support/documentation/6...tation.html#shipping") 11 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:490 | [Last Post](/forum/28-shipping-methods/877347-shipping-method-extra-fields-one-method-only#203893 "Hello, A solution can be to use Order custom fields via "Hikashop->Display->Custom Fields" to let your customer select their store option. But note that another solution can be to directly develop your own Shipping plugin which will require some development skills : www.hikashop.com/support/documentation/6...tation.html#shipping") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877331-flat-fee-per-order-but-only-for-one-customer) | [Flat fee per order - but only for one customer](/forum/28-shipping-methods/877331-flat-fee-per-order-but-only-for-one-customer "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.35 -- Browser(s) name and version -- : chrome 43.0.2357.81 Hi all, I'm trying to set up a flat fees for shipping, but the problem comes because I only need it for one customer. We have many customers who register to use the site, but most of the time we don't bother with the shipping cost because they supply their own UPS/Fedex number to us, and we just charge it to that at ship time. But now we have a new client who would rather not give their UPS number, so we have been adding the shipping afterwards. Except now it has become a bit of an annoyance and has even been missed a couple of times, resulting in free shipping for them. It would be better to have the shipping added right when they order so their receipt is actually correct. I've tried setting up a shipping method that can only be viewed with their specific customer access level, but that still results in the shipping stage needing to be visible at checkout time. Normally this is not visible as 99% of clients don't require it. This could become an annoyance to all of them to have to click through an unnecessary checkout step for every order. So I think what I need in this case is the ability to apply a flat fee to every order but only for this specific customer. Actually it would be better if I could scale the fee based on weight, but a flat fee would work as well. Can anyone think of a way for me to do this?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile") [Last Post](/forum/28-shipping-methods/877331-flat-fee-per-order-but-only-for-one-customer#203798 "It worked! Awesome, Nicolas, thank you.") 11 years 5 months ago by [wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile") | Replies:2 Views:596 | [Last Post](/forum/28-shipping-methods/877331-flat-fee-per-order-but-only-for-one-customer#203798 "It worked! Awesome, Nicolas, thank you.") by [wildweststudios](/forum/user/31720-wildweststudios "View wildweststudios's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877290-show-zero-when-shipping-is-free-in-emails) | [Show Zero When Shipping is Free in Emails](/forum/28-shipping-methods/877290-show-zero-when-shipping-is-free-in-emails "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.0 1) In the order emails, when shipping is free the total looks like the first item on the attached. How can I make it look like the item below it and show the shipping as $0; So it should say: Sub Total: $189 Shipping: $0 Total: $189 2) Also, in the order emails, it shows the cost as follows: Total: $189 Shipping: $0 Total: $189 How/where do I change the FIRST total to say "Sub Total" instead of "Total". Thank you.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile") [Last Post](/forum/28-shipping-methods/877290-show-zero-when-shipping-is-free-in-emails#203639 "Hi, My bad, I gave you the wrong line, the correct line to remove is: And to add the subtotal part, you have to remove the line: and its ending bracket.") 11 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:794 | [Last Post](/forum/28-shipping-methods/877290-show-zero-when-shipping-is-free-in-emails#203639 "Hi, My bad, I gave you the wrong line, the correct line to remove is: And to add the subtotal part, you have to remove the line: and its ending bracket.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877285-shipping-cost-doesnt-change-w-usps-shipping-plgin) | [Shipping cost doesn't change w usps shipping plgin](/forum/28-shipping-methods/877285-shipping-cost-doesnt-change-w-usps-shipping-plgin "-- url of the page with the problem -- : www.m2820.com/store/store -- HikaShop version -- : 2.4.0 -- Joomla version -- : 2.5.20 I am using the usps shipping plugin and when I change the number of products in the shopping cart, the shipping charge stays the same. It doesn't matter how much I add, the shipping always stays the same. I've attached my settings, but I took out my USPS WebTools User ID. I will also attach my settings for my product page in case that makes a difference. The product page does have a section at the bottom right called "Shipping Prices," but I can't seem to change anything in there.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [simo90](/forum/user/7901-simo90 "View simo90's Profile") [Last Post](/forum/28-shipping-methods/877285-shipping-cost-doesnt-change-w-usps-shipping-plgin#203562 "Hi, It is something that we will improve as soon as possible :) Regards,") 11 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:622 | [Last Post](/forum/28-shipping-methods/877285-shipping-cost-doesnt-change-w-usps-shipping-plgin#203562 "Hi, It is something that we will improve as soon as possible :) Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877283-shipping-method-dont-disappear) | [shipping method don't disappear](/forum/28-shipping-methods/877283-shipping-method-dont-disappear "-- url of the page with the problem -- : www.miawear.com -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.2.3 -- PHP version -- : 5 I've set a shipping method for 1-49 euro and one (free) for 50-more euro shopping. but when I go to chechkout with a cart of more than 50 I see both... what can be wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [lensky](/forum/user/8015-lensky "View lensky's Profile") [Last Post](/forum/28-shipping-methods/877283-shipping-method-dont-disappear#203481 "Hi, Would it be possible to see screenshot of your shipping configuration ? Even if there is no issue mentioned in the changelog ; I will recommend you to update HikaShop with the latest version (2.4.0). ( A new HikaMarket version has been few days ago but for the moment there is no automatic update activated so for HikaMarket I'll suggest you to wait for the automatic update to perform an update ) Regards,") 11 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:529 | [Last Post](/forum/28-shipping-methods/877283-shipping-method-dont-disappear#203481 "Hi, Would it be possible to see screenshot of your shipping configuration ? Even if there is no issue mentioned in the changelog ; I will recommend you to update HikaShop with the latest version (2.4.0). ( A new HikaMarket version has been few days ago but for the moment there is no automatic update activated so for HikaMarket I'll suggest you to wait for the automatic update to perform an update ) Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/872875-uk-royal-mail-postage-setup-problems) | [UK Royal Mail postage setup problems](/forum/28-shipping-methods/872875-uk-royal-mail-postage-setup-problems "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 Hi I hope someone can help as I am having serious problems getting the postage setup properly, and reading through the many threads where this has been discussed has just left me more confused. I am new to hikashop and only have a little coding experience so please bear with me on any possible fixes. In the UK, Royal mail postage is controlled by both weight and dimensions. Currently using the manual shipping options I can only see the possibility of controlling by weight and volume. Unfortunately I have some products that have a volume less than that calculated for say postage option 1 but actually one or more of the dimensions fall outside of the allowable size for this. For example I have postage options 1. Max 100g and can only have max dimensions of 240x165x5mm 2, max 750g and can only have max dimensions of 353x250x25mm Now my problem is that have items that are under the 100g but have a dimension or two that fall outside of the 240x165x5 for option 1 but are still within the volume created by these dimensions so I get incorrect postage options showing in the frontend. Is it possible to make the volume option a dimensions option?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 days ago, by [nippyzap](/forum/user/900-nippyzap "View nippyzap's Profile") [Last Post](/forum/28-shipping-methods/872875-uk-royal-mail-postage-setup-problems#203430 "I dont really have anything to add to this except to say that I would also really apreciate a Royal Mail plugin. Peter") 11 years 5 months ago by [Pedromorgan](/forum/user/37468-pedromorgan "View Pedromorgan's Profile") | Replies:15 Views:1673 | [Last Post](/forum/28-shipping-methods/872875-uk-royal-mail-postage-setup-problems#203430 "I dont really have anything to add to this except to say that I would also really apreciate a Royal Mail plugin. Peter") by [Pedromorgan](/forum/user/37468-pedromorgan "View Pedromorgan's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877194-my-ups-rates-are-super-high) | [My UPS rates are super high!](/forum/28-shipping-methods/877194-my-ups-rates-are-super-high "-- url of the page with the problem -- : www.bugtussleburn.com/ -- HikaShop version -- : HikaShop Essential: 2.4.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.24 -- Error-message(debug-mod must be tuned on) -- : UPS rates WAY too high Hi, I'm having issues with my ups rates through the shopping cart are WAY too high. I've installed the latest version. Can you please hint me in the right direction? I appreciate any help. Thank you!!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [Shelley](/forum/user/29124-shelley "View Shelley's Profile") [Last Post](/forum/28-shipping-methods/877194-my-ups-rates-are-super-high#203253 "figured it out!!! Thank you so so so so much!!") 11 years 5 months ago by [Shelley](/forum/user/29124-shelley "View Shelley's Profile") | Replies:10 Views:876 | [Last Post](/forum/28-shipping-methods/877194-my-ups-rates-are-super-high#203253 "figured it out!!! Thank you so so so so much!!") by [Shelley](/forum/user/29124-shelley "View Shelley's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877125-error-while-sending-xml-to-ups-error-code-111502) | [Error while sending XML to UPS. Error code: 111502](/forum/28-shipping-methods/877125-error-while-sending-xml-to-ups-error-code-111502 "-- url of the page with the problem -- : www.solarmade.com/ -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.34 -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111502. Message: The selected country does not allow forward movements. This is a weird message. Has anyone else received this one? Error while sending XML to UPS. Error code: 111502. Message: The selected country does not allow forward movements. If you have received it how did you fix it? I believe it stems from creating a custom zone, which I did to enable international shipping for countries other than the United States. I made the zone "all other countries". What am I supposed to use for the "2 and 3 letters" for UPS?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [SolarMade](/forum/user/37282-solarmade "View SolarMade's Profile") [Last Post](/forum/28-shipping-methods/877125-error-while-sending-xml-to-ups-error-code-111502#202975 "Hello Nicolas, Thank you for the quick response. I did figure out the issue before I left the office on Friday. Here are the details... I had two shipping options for the same warehouse. "UPS-International" which is all other countries and "UPS-Default" for the USA. I had the zone for "UPS-International" set to my custom zone of "All other countries". The problem was I did not have a zone set for "UPS-Default". My best guess is this left "UPS-Default" not tied to anything so it was dangling between a 0 and 1, in a coding sense. Once I set the zone in "UPS-Default" to "United States of America" it grounded the lose end. This solved the issue. FYI-It had nothing to do with the UPS end of things. This error doesn't exist on their end. So I hope this helps if other people have this issues..."Set zones for all shipping methods if going about it in this manner." Thank you") 11 years 5 months ago by [SolarMade](/forum/user/37282-solarmade "View SolarMade's Profile") | Replies:2 Views:1033 | [Last Post](/forum/28-shipping-methods/877125-error-while-sending-xml-to-ups-error-code-111502#202975 "Hello Nicolas, Thank you for the quick response. I did figure out the issue before I left the office on Friday. Here are the details... I had two shipping options for the same warehouse. "UPS-International" which is all other countries and "UPS-Default" for the USA. I had the zone for "UPS-International" set to my custom zone of "All other countries". The problem was I did not have a zone set for "UPS-Default". My best guess is this left "UPS-Default" not tied to anything so it was dangling between a 0 and 1, in a coding sense. Once I set the zone in "UPS-Default" to "United States of America" it grounded the lose end. This solved the issue. FYI-It had nothing to do with the UPS end of things. This error doesn't exist on their end. So I hope this helps if other people have this issues..."Set zones for all shipping methods if going about it in this manner." Thank you") by [SolarMade](/forum/user/37282-solarmade "View SolarMade's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/876284-change-method-shipment) | [change method shipment](/forum/28-shipping-methods/876284-change-method-shipment "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 Good Morning I have created different stores to manage shipment costs. But when I order from two different stores and a product of those ordered can be shipped with two methods of shipment, I can not choose the shipping method. If I change it I can no longer select the method of your shipment ... I hope I explained myself. Here's an example clearer.. - I order from the home page "RISINO DI MAIS" - Then, from the menu NEGOZI, I choose FORNO DUCALE, PIATTI E TAKE AWAY, finally selecting the product "PIZZA DI FARRO CON VERDURE". - Cart can see selected "SPEDIZIONE URGENTE" for one of the two products and shipping "PRANZO" for the other. Now if I try to change the method of shipment of the first product and select "SPEDIZIONE NON URGENTE" the system does not allow me to choose between multiple shipping methods available. How can i fix? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 7 months ago, by [joomatt](/forum/user/36859-joomatt "View joomatt's Profile") [Last Post](/forum/28-shipping-methods/876284-change-method-shipment#202926 "Hello, Effectively a reinstallation resolve my problem. Thank you. Olivier") 11 years 5 months ago by [Olivier2093](/forum/user/35780-olivier2093 "View Olivier2093's Profile") | Replies:15 Views:1032 | [Last Post](/forum/28-shipping-methods/876284-change-method-shipment#202926 "Hello, Effectively a reinstallation resolve my problem. Thank you. Olivier") by [Olivier2093](/forum/user/35780-olivier2093 "View Olivier2093's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877066-tax-being-applied-to-shipping) | [Tax being applied to shipping](/forum/28-shipping-methods/877066-tax-being-applied-to-shipping "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 I'm using Tax Cloud and on both USPS and FedEx shipping, tax is being applied. I set the product tax category for each to None, but still get tax being applied.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") [Last Post](/forum/28-shipping-methods/877066-tax-being-applied-to-shipping#202688 "We are investigating - thanks for the heads-up. Colorado doesn't provide us data like most other states, so we have to buy data from several third-parties, and sometimes they just don't get it right....") 11 years 5 months ago by [TaxCloud](/forum/user/32971-taxcloud "View TaxCloud's Profile") | Replies:6 Views:1131 | [Last Post](/forum/28-shipping-methods/877066-tax-being-applied-to-shipping#202688 "We are investigating - thanks for the heads-up. Colorado doesn't provide us data like most other states, so we have to buy data from several third-parties, and sometimes they just don't get it right....") by [TaxCloud](/forum/user/32971-taxcloud "View TaxCloud's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/874231-shipping-dimensions-vs-item-dimensions) | [Shipping Dimensions VS Item Dimensions](/forum/28-shipping-methods/874231-shipping-dimensions-vs-item-dimensions "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.8 -- PHP version -- : 3.5.13 -- Browser(s) name and version -- : Explorer 11.0.15 I'm working on setting up my shipping info. I am selling Dollhouses, everything form kits for a house to tiny accessories. The dimensions I entered for the house kits are the over all dimensions once the house is assembled. This is the size that a buyer would want to know. However, when it comes to shipping, a house that is 48"H X 29"w X 19"D actually ships in a flat box much smaller. So if my shipping plug-in uses the dimensions in the description of the products, the shipping will require a small bank loan! But, again, the buyer wants to know how big the house is once it's put together.So how can I avoid this problem? Also, I am having trouble finding some documentation that I need. I see a lot of comments about using 'warehouse' when doing shipping. However, I am having trouble finding anything about what warehouses are, and how I set up different ones. I do have at least 4 different venders/distributors that I offer items from on my website. They will all drop ship for me. But I have to figure out how to figure out a shipping charge to when an order is placed. If anyone can point me towards some good tutorials or info on these topics, I would love it! I import my items with a CVS file. I have created 'product_vendor_id' and 'product_warehouse_id' columns in the file, and set them up in HikaShop. My products all also belong to a category, (currently I have over 800 categories.) I've been working on this e-com site for a very long time now, and have 40,000+ items to offer! So I really need to get all the technical details worked out so I can put this site to use. One last item, I have been reading a lot on the forum about HikaMarket and wonder if that is something I should look into. While I offer products from different vendors, my vendors do not interact with my website at all. When I get an order, I have to turn around and place the order with that vender. Thanks for any help I can get. Barbara") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [BarbMc1](/forum/user/32780-barbmc1 "View BarbMc1's Profile") [Last Post](/forum/28-shipping-methods/874231-shipping-dimensions-vs-item-dimensions#202585 "Thanks, I will give that a try!") 11 years 5 months ago by [BarbMc1](/forum/user/32780-barbmc1 "View BarbMc1's Profile") | Replies:8 Views:840 | [Last Post](/forum/28-shipping-methods/874231-shipping-dimensions-vs-item-dimensions#202585 "Thanks, I will give that a try!") by [BarbMc1](/forum/user/32780-barbmc1 "View BarbMc1's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/877109-fedex-shipping-language-override-issue) | [FedEx Shipping - Language Override Issue](/forum/28-shipping-methods/877109-fedex-shipping-language-override-issue "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.39 Every time I go into the FedEx plugin and save the settings, it appends a set of new language entries to the languages overrides. I had tons of duplicate entries, as I have played around a lot with those settings. It really should not be adding to the language overrides at all.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") [Last Post](/forum/28-shipping-methods/877109-fedex-shipping-language-override-issue#202508 "Hi, Thank you for your feedback. Remove the code: from the file plugins/hikashopshipping/fedex/fedex.php as it is obsolete and that will remove the problem.") 11 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:628 | [Last Post](/forum/28-shipping-methods/877109-fedex-shipping-language-override-issue#202508 "Hi, Thank you for your feedback. Remove the code: from the file plugins/hikashopshipping/fedex/fedex.php as it is obsolete and that will remove the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/874197-barcodes-on-delivery-notes) | [Barcodes on delivery notes](/forum/28-shipping-methods/874197-barcodes-on-delivery-notes "-- url of the page with the problem -- : walliser-weine.ch -- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : none Hi, I would like to use the VinoLog-Service from the SwissPost. When the product is payed, the barcode for the delivery should be placed on the top of the Delivery note. www.post.ch/fr/post-startseite/post-gesc...barcode-handbuch.pdf or in english: www.post.ch/fr/post-startseite/post-gesc...barcode-handbuch.pdf Could this service from CH-POST be integrated in HikaShop? Thanks for your feedback... Regards Markus") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile") [Last Post](/forum/28-shipping-methods/874197-barcodes-on-delivery-notes#202389 "Looking forward hikashop can work with . Sometime bar code is necessary.") 11 years 5 months ago by [longwest](/forum/user/36480-longwest "View longwest's Profile") | Replies:4 Views:940 | [Last Post](/forum/28-shipping-methods/874197-barcodes-on-delivery-notes#202389 "Looking forward hikashop can work with . Sometime bar code is necessary.") by [longwest](/forum/user/36480-longwest "View longwest's Profile") 11 years 5 months ago | | [](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found) | [UPS Plugin - No Shipping Method Found](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 2.5.11 -- Browser(s) name and version -- : Firefox - Most Recent Version -- Error-message(debug-mod must be tuned on) -- : No shipping method found Testing Purchase in HikaShop using UPS Plugin and receiving this error: No shipping method found Screenshot of UPS Plugin Configuration is attached. Gene Fourney InteractiveWest") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 6 months ago, by [interactivewest](/forum/user/32561-interactivewest "View interactivewest's Profile") [Last Post](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202259 "Maybe the "UPS standard" service wasn't available for your order parameters (order weight/size/shipping address/..), can you check each UPS services and test it again ? Also, are you sure that you didn't set any restriction option through the "Restriction" tab ?") 11 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:9 Views:997 | [Last Post](/forum/28-shipping-methods/876808-ups-plugin-no-shipping-method-found#202259 "Maybe the "UPS standard" service wasn't available for your order parameters (order weight/size/shipping address/..), can you check each UPS services and test it again ? Also, are you sure that you didn't set any restriction option through the "Restriction" tab ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 5 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.050 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)