[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out) | [UPS shipping error when checking out](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out "-- HikaShop version -- : HikaShop Business: 2.3.5 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : All browsers have this issue -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to UPS. Error code: 111210. Message: The requested service is unavailable between the selected locations. As well as this error while debugging for lines 491, 492, and 493 Notice: Trying to get property of non-object in /mnt/data/vhosts/casite-551897.cloudaccess.net/httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 If we add a few items to the cart and then proceed to the cart we get an error While debugging is enabled we can also see another error Notice: Trying to get property of non-object in /httpdocs/plugins/hikashopshipping/ups/ups.php on line 493 We have gone thru the forum extensively, double checked all our settings, as well as the UPS.com account itself. I have tried with and without a zone for the warehouse. I have double checked all addresses both warehouse, user accounts, etc and they are all valid. If you need to access the admin and server just send me a PM and I will get that access for you to fix this issue.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [carson3511](/forum/user/35347-carson3511 "View carson3511's Profile") [Last Post](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#186025 "Hi, Thanks ! Regarding selling subscriptions, we have nothing built-in in HikaShop in order to do that. We however have an integration with Akeeba Subscriptions and Emerald has an integration with HikaShop in order to provide that capability to HikaShop: www.hikashop.com/support/support/documen...a-subscriptions.html www.mintjoomla.com/download/joomla-3/ite...action-hikashop.html") 11 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:778 | [Last Post](/forum/28-shipping-methods/874137-ups-shipping-error-when-checking-out#186025 "Hi, Thanks ! Regarding selling subscriptions, we have nothing built-in in HikaShop in order to do that. We however have an integration with Akeeba Subscriptions and Emerald has an integration with HikaShop in order to provide that capability to HikaShop: www.hikashop.com/support/support/documen...a-subscriptions.html www.mintjoomla.com/download/joomla-3/ite...action-hikashop.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/874122-different-shipping-methods-and-use-warehouse) | [Different shipping methods and use warehouse](/forum/28-shipping-methods/874122-different-shipping-methods-and-use-warehouse "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.27 -- PHP version -- : 5.4.19 -- Browser(s) name and version -- : Firefox 34.0 -- Error-message(debug-mod must be tuned on) -- : none Hello, Have been searching on the forum but I can't still find a solution. I have in my webshop the next shipping methode configured. When you purchase an article which fits in the mailbox you can order two of the articles with a specific shipping price. When you order three articles or more you get a new shipping price.This is parcel price. For these two shipping methods I haven't configured a warehouse. There is another free shipping method when you are going to collect the articles. Now I have a few specific articles which I want to give a specific shipping price. I have made in the warehouse a new item signboard and the articles for which I created a specific shipping price I added to the warehouse signboard. The new shipping method I also added toe the warehouse signboard. When I go to the checkout in the shoppingcart it goes allright with the first two shipping methods. But at the shipping method with the signboard it still shows the standard first shipping method as default. I have to choose the specific shipping price sigboard. This is not what I want. I want to be shown as a default only the shipping price of the signboard. How can I accomplish this? Kind regards Margareth") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [Margreet](/forum/user/32154-margreet "View Margreet's Profile") [Last Post](/forum/28-shipping-methods/874122-different-shipping-methods-and-use-warehouse#185958 "Hello Mohamed, Thanks for the answer. I will go and look at the option "use price per product". Already take a look at it and tried something. Blocking shipping prices didn't work like I aspected. We take another look at it. Kind regards, Margareth") 11 years 10 months ago by [Margreet](/forum/user/32154-margreet "View Margreet's Profile") | Replies:2 Views:1277 | [Last Post](/forum/28-shipping-methods/874122-different-shipping-methods-and-use-warehouse#185958 "Hello Mohamed, Thanks for the answer. I will go and look at the option "use price per product". Already take a look at it and tried something. Blocking shipping prices didn't work like I aspected. We take another look at it. Kind regards, Margareth") by [Margreet](/forum/user/32154-margreet "View Margreet's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873530-usps-shipping-not-calculating-in-cart) | [USPS Shipping Not Calculating in Cart](/forum/28-shipping-methods/873530-usps-shipping-not-calculating-in-cart "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.34 I'm testing Shipping cost in the shopping cart. Everything seems ok when there is a single item selected, but once I double the order or add another item S&H cost doesn't seem to add up. FYI - Yes is ON for: Auto submit shipping and payment methods selection For example: S&H for a single item based on weight and dimensions USPS Priority is $10.95 but when I change the quantity to Two the S&H changes to $14.15 rather than 2 x $10.95 for a total of $21.90 I need to have them shipped separately since they are big boxes") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [NVG](/forum/user/35318-nvg "View NVG's Profile") [Last Post](/forum/28-shipping-methods/873530-usps-shipping-not-calculating-in-cart#185351 "Actually I found the the "No shipping Method found" resolution in this topic: www.hikashop.com/forum/shipping-methods/...orrectly.html#180417") 11 years 10 months ago by [a1webguy](/forum/user/35602-a1webguy "View a1webguy's Profile") | Replies:8 Views:751 | [Last Post](/forum/28-shipping-methods/873530-usps-shipping-not-calculating-in-cart#185351 "Actually I found the the "No shipping Method found" resolution in this topic: www.hikashop.com/forum/shipping-methods/...orrectly.html#180417") by [a1webguy](/forum/user/35602-a1webguy "View a1webguy's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873992-downloads-don-t-work-after-updating-to-2-3-5) | [Downloads don;t work after updating to 2.3.5](/forum/28-shipping-methods/873992-downloads-don-t-work-after-updating-to-2-3-5 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5 -- Error-message(debug-mod must be tuned on) -- : file not found After updating from 2.3.4 to 2.3.5 downloads don't work anymore I have my downloadables outside website's root folder as it is suggested for security reasons and configured the path like this: ../MY_SECURE_FOLDER/ It was working for a year now, what could possibly go wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [onsitenet](/forum/user/7348-onsitenet "View onsitenet's Profile") [Last Post](/forum/28-shipping-methods/873992-downloads-don-t-work-after-updating-to-2-3-5#185189 "Hi, Suppose that your website is in the folder /var/www/ and that the secure folder where you put your files is /var/secure/ the path /var/secure/ is the absolute path of your secure folder while ../secure/ is the relative path to your secure folder. Both are correct and you can use both in the option of HikaShop. There was a bug with the relative path handling in HikaShop 2.3.5 and that's why Jerome recommended that you set the absolute path instead of the relative path.") 11 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1322 | [Last Post](/forum/28-shipping-methods/873992-downloads-don-t-work-after-updating-to-2-3-5#185189 "Hi, Suppose that your website is in the folder /var/www/ and that the secure folder where you put your files is /var/secure/ the path /var/secure/ is the absolute path of your secure folder while ../secure/ is the relative path to your secure folder. Both are correct and you can use both in the option of HikaShop. There was a bug with the relative path handling in HikaShop 2.3.5 and that's why Jerome recommended that you set the absolute path instead of the relative path.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/871971-customer-shipping-tracking) | [Customer Shipping Tracking](/forum/28-shipping-methods/871971-customer-shipping-tracking "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.4 Is there a way or a best way for once a customer orders for them to get UPS or USPS tracking number both through email and through site account? Can someone point me the correct way to do this? Thank you, Reed") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 1 month ago, by [reedstickets](/forum/user/33139-reedstickets "View reedstickets's Profile") [Last Post](/forum/28-shipping-methods/871971-customer-shipping-tracking?start=20#185057 "Hi, Unfortunately, the task in the TODO list called "[custom fields] extending the display" as not been include in HikaShop 2.3.5 but is currently schedule for HikaShop 2.4.0 With the current re-factoring of the HikaShop checkout (for a complete new system), the team preferred to not introduce such modification when the checkout views are being rewritten. I'm very sorry for my previous post ; I was really thinking that the task in the TODO list will be completed for the next released. I'll send a message to Nicolas to explain him that this feature could be very interesting ; maybe it could change his priority. Regards,") 11 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/28-shipping-methods/871971-customer-shipping-tracking?start=0 "Page:1") - [2](/forum/28-shipping-methods/871971-customer-shipping-tracking?start=20 "Page:2") | Replies:27 Views:4119 | [Last Post](/forum/28-shipping-methods/871971-customer-shipping-tracking?start=20#185057 "Hi, Unfortunately, the task in the TODO list called "[custom fields] extending the display" as not been include in HikaShop 2.3.5 but is currently schedule for HikaShop 2.4.0 With the current re-factoring of the HikaShop checkout (for a complete new system), the team preferred to not introduce such modification when the checkout views are being rewritten. I'm very sorry for my previous post ; I was really thinking that the task in the TODO list will be completed for the next released. I'll send a message to Nicolas to explain him that this feature could be very interesting ; maybe it could change his priority. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873935-module-kiala) | [Module Kiala](/forum/28-shipping-methods/873935-module-kiala "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 bonjour existe t'il un module kiala belgique pout l'intégrer à hikashop merci") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [cobrainf](/forum/user/35193-cobrainf "View cobrainf's Profile") [Last Post](/forum/28-shipping-methods/873935-module-kiala#184914 "Bonjour, Merci de voir le thread : www.hikashop.com/forum/shipping-methods/...-kiala-shipping.html Cordialement,") 11 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1134 | [Last Post](/forum/28-shipping-methods/873935-module-kiala#184914 "Bonjour, Merci de voir le thread : www.hikashop.com/forum/shipping-methods/...-kiala-shipping.html Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873878-adding-new-state-or-province) | [Adding new State or Province](/forum/28-shipping-methods/873878-adding-new-state-or-province "-- url of the page with the problem -- : www.olistikavetline.eu -- HikaShop version -- : Starter 2.3.4 -- Joomla version -- : 3.3.6 -- Error-message(debug-mod must be tuned on) -- : Adding new state/provinces Hi, I promised to myself to never ask for help again, unless I was ready to help...but my luck run out! I was able to find many features and have found many strategies to get some things to work, but... In the countries List, there's something missing: An Italian Province (Bolzano) is missing; A state is missing: (Repubblica di San Marino) and its provinces are missing too That's quite a problem, because people can't give a proper shipping address! I will add those and would like to create a file including those updates, to share with other Hikashop useres thanks for the help") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [stefanobellu](/forum/user/35291-stefanobellu "View stefanobellu's Profile") [Last Post](/forum/28-shipping-methods/873878-adding-new-state-or-province#184693 "Hi, Thank you for the feedback. We'll do the changes for the next version of HikaShop. On your end, you'll want to do them via the menu System>Zones where you'll be able to rename "Alto Adige" to "Bolzano" and "Valle d'Aosta" to "Aosta" easily.") 11 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1284 | [Last Post](/forum/28-shipping-methods/873878-adding-new-state-or-province#184693 "Hi, Thank you for the feedback. We'll do the changes for the next version of HikaShop. On your end, you'll want to do them via the menu System>Zones where you'll be able to rename "Alto Adige" to "Bolzano" and "Valle d'Aosta" to "Aosta" easily.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873844-how-to-set-shipping-methods-for-contact) | [how to set shipping methods for contact](/forum/28-shipping-methods/873844-how-to-set-shipping-methods-for-contact "-- HikaShop version -- : 1411011730 -- Joomla version -- : 3.36 -- Error-message(debug-mod must be tuned on) -- : shipping methods hi i am setting shipping product Weight 31 KG and i'm don't want for use money or free for shipping to Weight 31KG i want contact for Only wieght 31KG ,if buy product at Weight 31 KG how to edit") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [lhumdin](/forum/user/5557-lhumdin "View lhumdin's Profile") [Last Post](/forum/28-shipping-methods/873844-how-to-set-shipping-methods-for-contact#184383 "Hi, Keep your shipping method like that, and set the "shipping methods" restriction option of your payment methods to the other shipping methods. Then, create a new payment method with the "collect on delivery" plugin and rename it "contact us" and set its shipping methods option to that shipping method. Finally, create a translation override for the "free shipping" text and change it to the text you want like "to be determined". That should allow you to get the result you want.") 11 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:556 | [Last Post](/forum/28-shipping-methods/873844-how-to-set-shipping-methods-for-contact#184383 "Hi, Keep your shipping method like that, and set the "shipping methods" restriction option of your payment methods to the other shipping methods. Then, create a new payment method with the "collect on delivery" plugin and rename it "contact us" and set its shipping methods option to that shipping method. Finally, create a translation override for the "free shipping" text and change it to the text you want like "to be determined". That should allow you to get the result you want.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/872996-canada-post-shipping-accuracy-group-packages) | [Canada Post Shipping - Accuracy & Group Packages](/forum/28-shipping-methods/872996-canada-post-shipping-accuracy-group-packages "-- HikaShop version -- : 2.3.4 Essential -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.34 -- Browser(s) name and version -- : All First, thank you for the existing plugin and documentation. It is a process to setup an account with Canada Post but I have finally gotten through it. I'm having issues with the accuracy of the shipping calculator and confusion around setting up the "Group Packages" system. My product dimensions are: 17 x 12 x 2 cm 0.100 kg Group Package is: 40 x 30.5 x 21.6 Weight: 20 kg Various boxes in the Canada Post Sell-online account are as follows: Weight Limit of Box (kg)\| Box Weight (kg) \| Length (cm) \| Width (cm) \| Height (cm) Box 1 5.000 0.100 17.0 12.0 2.0 Box 2 8.000 0.200 24.0 17.0 2.5 Largest Box 20.000 0.500 40.0 30.5 21.6 Box 3 10.000 0.300 31.1 23.5 13.3 Ship from postal code: L2R 6P9 Ship to postal code: L8S 3P6 Problem 1 - Shipping Calculator Accuracy a) Shipping calculator reports $7.70 for 1 package (should include $1.50 handling) b) www.canadapost.ca/cpotools/apps/far/busi...ARate?execution=e1s3 reports $8.64 for 1 package (17x12x2 cm 0.500kg) (would not include handling) c) Modifying the handling fee in the Canada Post SellOnline site has no effect on shipping price. I have tried playing around with weights and sizes without much success, as suggested in this thread: www.hikashop.com/forum/4-how-to/74797-ca...-checkout.html#76192 A product of any size between 1x1x1 and 17x12x2 always gives the same result of $7.70. However a product of 40x20x2 uses 2 packages even though the grouped package is larger than that. Which brings me to my next problem.. Problem 2 - Group Packaging I've also had problems getting the packages to group. Example - 5 products in cart At actual size and weight - ships 5 different packages, total cost $38.50 Turning off group packaging makes total cost $65.50 (doesn't list number of packages) Playing around with the product sizes, shipping 5 products Anywhere between 1x1x2 and 15x10x2 calculates $8.90 16x10x2 and over makes it back to 5 packages at $38.50, even at as high as 30x17x2. Changing the weight between 0.490 and 0.010kg has no effect on the price. Any suggestions or fixes to the plugin to help resolve these issues? Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 1 day ago, by [EMinden](/forum/user/34857-eminden "View EMinden's Profile") [Last Post](/forum/28-shipping-methods/872996-canada-post-shipping-accuracy-group-packages#184322 "Probably 2 months as we are actually developing and testing it for each shipping method :).") 11 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:1277 | [Last Post](/forum/28-shipping-methods/872996-canada-post-shipping-accuracy-group-packages#184322 "Probably 2 months as we are actually developing and testing it for each shipping method :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873793-how-to-display-debug-shipping-data) | [How to display / debug shipping data](/forum/28-shipping-methods/873793-how-to-display-debug-shipping-data "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.4.34 -- Browser(s) name and version -- : Firefox We are using UPS and USPS shipping methods, both appear to be working though the calculated amounts appear to be wrong (too high). We've experimented with a single product, various dimensions and weights and the shipping costs for both UPS and USPS are too high. Is there any easy way to see the values (weight and dimensions) being passed from Hikashop to UPS / USPS? Searching through seemingly relevant posts, I found reference to "var_dump", but no clue what it does, how to use? As it seems so many have issues with various shipping methods, would it be possible to add a "debug" or "verbose" option in configuration to somehow gather and display the data going to and return from shipping services?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile") [Last Post](/forum/28-shipping-methods/873793-how-to-display-debug-shipping-data#184260 "Hello, As it's said on the USPS developper documentation : The default container value is "Variable" so we have added an option to let the choice to user. For the UPS shipping method, you should try the "Negotiated rate" option.") 11 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:788 | [Last Post](/forum/28-shipping-methods/873793-how-to-display-debug-shipping-data#184260 "Hello, As it's said on the USPS developper documentation : The default container value is "Variable" so we have added an option to let the choice to user. For the UPS shipping method, you should try the "Negotiated rate" option.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/869561-add-tracking-numbers-to-shipped-order-status) | [Add tracking numbers to "shipped" order status](/forum/28-shipping-methods/869561-add-tracking-numbers-to-shipped-order-status "I was wondering, here in the Netherlands, an with a lot of webshops its common that in the e-mail you get that your order has been shipped, you get a trackingnumber for your order. However so far, I've not bene able to see this in Hikashop. I was wondering if this is even possible right now? Or maybe with a plugin? Basically, what I'd like to have is that when the order status gets changed, to "shipped": That in the backend you can select the order status "shipped" and notify the customer, + add a tracking number, prntscr.com/409gwx and maybe the website to track the order with? Perhaps, this can be achieved by custom fields? But I've not been able to find any informatiion about that yet? Can someone please comfirm if this can be done?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 4 months ago, by [iwally](/forum/user/32744-iwally "View iwally's Profile") [Last Post](/forum/28-shipping-methods/869561-add-tracking-numbers-to-shipped-order-status?start=20#184147 "Hi, Are you sure that you have a custom order field with the Column name equal to "tracking_number" and that this value is filled in the order ? If you do "var_dump($shipping_name);" before the if condition, do you have the desired value returned ?") 11 years 10 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/28-shipping-methods/869561-add-tracking-numbers-to-shipped-order-status?start=0 "Page:1") - [2](/forum/28-shipping-methods/869561-add-tracking-numbers-to-shipped-order-status?start=20 "Page:2") | Replies:32 Views:5759 | [Last Post](/forum/28-shipping-methods/869561-add-tracking-numbers-to-shipped-order-status?start=20#184147 "Hi, Are you sure that you have a custom order field with the Column name equal to "tracking_number" and that this value is filled in the order ? If you do "var_dump($shipping_name);" before the if condition, do you have the desired value returned ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873769-manual-override-shipping-address-no-taxes) | [Manual + Override shipping address = No Taxes](/forum/28-shipping-methods/873769-manual-override-shipping-address-no-taxes "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.34 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : No error. If you have a "shippable good" product and a tax rule for a state/location then turn the Manual Shipping method's "Override shipping address" to any option but the default "No", the tax rule will not apply. If you set the product to be virtual, it works fine. If you leave Override shipping address" with the default "No", it shows the correct tax If you set Override shipping address" to "Hide, shows the correct tax. If you set " Override shipping address" to Shop Address, Text, or HTML Text, it reports zero taxes. I know the tax rule works as it should because as long as I leave it to "No" or a virtual good, it works fine. My understanding is that when "Override Shipping Address" was on, the car was supposed to use the Shop Address for calculations. The problem seems to be in the Manual Shipping Method's "Override shipping address". I did find this in August and include it in my other TaxCloud method but I think it is getting lost in that thread because it started about taxes. It has persisted through version 2.3.2 to the current 2.3.4 (Business version). I don't believe this is a Tax Rule or TaxCloud issue but something in the manual shipping method dealing with override / general tax issue as far as I can tell. There is no PHP errors on screen or in the web logs so I think this is just logic error in the code. At any rate, I would appreciate any help in solving this bug. Love HikaShop, still my favorite.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/28-shipping-methods/873769-manual-override-shipping-address-no-taxes#184162 "FYI I've just tried that quick patch on my test site but it is still using the Tax Rule % instead.") 11 years 10 months ago by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") | Replies:4 Views:1509 | [Last Post](/forum/28-shipping-methods/873769-manual-override-shipping-address-no-taxes#184162 "FYI I've just tried that quick patch on my test site but it is still using the Tax Rule % instead.") by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/872972-ups-developer-kit-apis-migration---action-required) | [UPS Developer Kit APIs Migration – Action Required](/forum/28-shipping-methods/872972-ups-developer-kit-apis-migration---action-required "-- HikaShop version -- : 3.3.2 (patched) -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.34 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : None Got the following email from UPS: Does this impact HikaShip in any way? The following access is what we have on the UPS end: I searched around and it seems to vary by cart if anything needs to be done. Most seem to agree it doesn't seem to be anything to get too worked up about. But if I need to move any of the 4 UPS API items from test to production, I'd like to know which ones as it does require some action/paperwork.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 2 days ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/28-shipping-methods/872972-ups-developer-kit-apis-migration---action-required#183959 "Update: I have not noticed any different and I didn't touch anything in any of our sites' UPS accounts.") 11 years 10 months ago by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") | Replies:4 Views:1655 | [Last Post](/forum/28-shipping-methods/872972-ups-developer-kit-apis-migration---action-required#183959 "Update: I have not noticed any different and I didn't touch anything in any of our sites' UPS accounts.") by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873582-country-and-weight-based-shipping-costs) | [Country and weight based shipping costs](/forum/28-shipping-methods/873582-country-and-weight-based-shipping-costs "-- url of the page with the problem -- : gur-technologies.co.il/ -- HikaShop version -- : Latest -- Joomla version -- : 3.3.6 Hello, I've got a request from my client to add a quite complicated shipping methods and I've got now idea how can and if it can be done using Hikashop essential. The client offers two shipping methods: 1. Economy Service - Fixed cost to the entire world per 2KG. 2. Express Service - In this case there are different countries which are divided into 10 zones with several countries in each zone. A client needs to select the right zone and the cost should be calculated according to the selected zone and the weight of the package. There is a base cost for each zone and each additional KG should cost more according to the fixed price set for this zone. BTW, I'm trying to add liter Weight symbols but it won't get saved... PLEASE HELP ME HERE!!! Update: I've made some testings of my own, read allot and learned how to achieve what I need, well, almost. For the first option - Economy Service: 1. I've created a shipping method for the economy and set it's price to 0. 2. I've created a zone "WorldWide" and wonted to add all countries except for mine but there is no option to select all. Going over all the countries manually is suicide. Is there an option to select all then exclude my country? 2. I've enabled the "Use price per product" option. 3. I've added the shipping cost to a test product. Here I got a little confused. My package is 6KG and I would like to charge extra $10 for every 2KG but the cost calculated according to the units of the product and has nothing to do with the weight of the packed. Am I missing something? For the second option - Express Service: 1. I've created 10 zones and added my countries accordingly. 2. I've created 10 shipping methods, one for each zone as the prices are different. 3. I've added all 10 shipping options to my test product manually and now I'm facing the same problem as before. The price is calculated by the amount of products and not by weight. In addition, the client would like to have a base cost for the first KG and an extra of x $ for every additional KG. Is that possible? [strike]*Another issue I'm facing is the fact that the shipping options are presented according to the shipping zone. In my client's site there is only "Guest" purchase without registration. The user needs to fill all info and click on "Next" to see the shipping options but then they have no effect over the total cost.[/strike] Managed to solve this issue by rearranging my checkout process. Is there an option to add a "Previous" button to the process? There is just "Next" and what if the client likes to edit some details? Regards, Guy.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [theguy](/forum/user/32584-theguy "View theguy's Profile") [Last Post](/forum/28-shipping-methods/873582-country-and-weight-based-shipping-costs#183640 "Hi, Thank you for everything. I've managed to setup all shipping zones and methods just the right way. BTW, the Geolocation is available in the business version only so I don't know if the client would like to have it upgraded. Regards, Guy.") 11 years 10 months ago by [theguy](/forum/user/32584-theguy "View theguy's Profile") | Replies:6 Views:1230 | [Last Post](/forum/28-shipping-methods/873582-country-and-weight-based-shipping-costs#183640 "Hi, Thank you for everything. I've managed to setup all shipping zones and methods just the right way. BTW, the Geolocation is available in the business version only so I don't know if the client would like to have it upgraded. Regards, Guy.") by [theguy](/forum/user/32584-theguy "View theguy's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873541-select-shipping-method-with-ie-8) | [select shipping method with IE 8](/forum/28-shipping-methods/873541-select-shipping-method-with-ie-8 "-- url of the page with the problem -- : www.lacasettabio.it/negozio-online -- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.27 -- Browser(s) name and version -- : ie8 Hi, today a user give me the notice that when you set the shipping method, the system of Hikashop does not work and it stills to the page of the shipping methods. That happens with Internet Explorer 8. Is there a solution about that? Thanks in advance Regards") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/28-shipping-methods/873541-select-shipping-method-with-ie-8#183457 "Yes, it works! Thanks to Mohamed and Nicolas") 11 years 10 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") | Replies:4 Views:623 | [Last Post](/forum/28-shipping-methods/873541-select-shipping-method-with-ie-8#183457 "Yes, it works! Thanks to Mohamed and Nicolas") by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") 11 years 10 months ago | | [](/forum/28-shipping-methods/873590-virtual-good-shiping) | [Virtual good shiping](/forum/28-shipping-methods/873590-virtual-good-shiping "-- url of the page with the problem -- : www.sztukaodzywiania.pl -- HikaShop version -- : hikashop_essential_v2.3.4_2014-12-08_15-38-08 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 Hi. I have problem Virtual good shiping I cant configure to sell virtual goods - pdf 'Show the Download' section is still empty Client can't download his buyed product www.sztukaodzywiania.pl Where can i find any tutorial to configuration virtual good shiping in hikashop ?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [sztukaodzywiania](/forum/user/35261-sztukaodzywiania "View sztukaodzywiania's Profile") [Last Post](/forum/28-shipping-methods/873590-virtual-good-shiping#183008 "Hello, Your customer will be able to download his virtual goods through his order confirmation email. Also note that a solution can be to use a :") 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:639 | [Last Post](/forum/28-shipping-methods/873590-virtual-good-shiping#183008 "Hello, Your customer will be able to download his virtual goods through his order confirmation email. Also note that a solution can be to use a :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 11 months ago | | [](/forum/28-shipping-methods/873484-urgently-checkout-with-bank-transfer-give-error) | [URGENTLY: Checkout with bank transfer give error](/forum/28-shipping-methods/873484-urgently-checkout-with-bank-transfer-give-error "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.0 -- PHP version -- : 5.5.19 -- Browser(s) name and version -- : Firefox 32.0 -- Error-message(debug-mod must be tuned on) -- : 1172, 'Result consisted of more than one row We have follow the following action to reproduce same bug as: Procedure to reproduce bug: Login to your account in site change your (Shipping) address to some European country Try to check out with product. Use bank transfer at this moment as it won't ask you to make immediate payment. Please look int the issue and let me know") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [kiran](/forum/user/32365-kiran "View kiran's Profile") [Last Post](/forum/28-shipping-methods/873484-urgently-checkout-with-bank-transfer-give-error#182408 "Hello, Can you : 1. Give me more information about the error message that you are having ? 2. How did you configured your checkout workflow ("Hikashop->System->Configuration->Checkout") and your bank transfer payment method through some screenshots ? Thanks.") 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:575 | [Last Post](/forum/28-shipping-methods/873484-urgently-checkout-with-bank-transfer-give-error#182408 "Hello, Can you : 1. Give me more information about the error message that you are having ? 2. How did you configured your checkout workflow ("Hikashop->System->Configuration->Checkout") and your bank transfer payment method through some screenshots ? Thanks.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 11 months ago | | [](/forum/28-shipping-methods/873439-multiple-shipping-methods-dont-calculate) | [Multiple shipping methods don't calculate](/forum/28-shipping-methods/873439-multiple-shipping-methods-dont-calculate "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.19 I have 2 types of product Product type 1, the shipping rate is $2 per Unit Product Type 2, the Shipping rate is $2 for the first unit and $1 for all additional units So if I buy 1 of Product 1 and 1 of product 2 I would expect a shipping charge of $4 ($2 + $2) If I buy 2 of product 1 and 1 of product 2 I would expect a charge of $6 ($4 + $2) If I buy 2 of Product 1 and 2 of Product 2 I would expect a charge of $7 ($4 + $3) I have 2 shipping Methods set up and if I only buy product type 1, no problem and If I only buy product type 2 now problem. If I have mixed products however the shipping shows as $0 Any ideas?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [gavinj2006](/forum/user/34987-gavinj2006 "View gavinj2006's Profile") [Last Post](/forum/28-shipping-methods/873439-multiple-shipping-methods-dont-calculate#182194 "Hi, You need to create two warehouses, one for each product type, assign each product to the corresponding warehouse and then create your shipping methods for each warehouse. That way, the shipping calculation will be separated between the two product types and then summed together.") 11 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:746 | [Last Post](/forum/28-shipping-methods/873439-multiple-shipping-methods-dont-calculate#182194 "Hi, You need to create two warehouses, one for each product type, assign each product to the corresponding warehouse and then create your shipping methods for each warehouse. That way, the shipping calculation will be separated between the two product types and then summed together.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 years 11 months ago | | [](/forum/28-shipping-methods/873429-shipping-methods-for-value) | [Shipping methods for value.](/forum/28-shipping-methods/873429-shipping-methods-for-value "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.X Hi i want set up shipping methods for value. Customer should only see PayPal option if total basket value is under £500 If is bigger than £500 -> Bank transfer. This is possible?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [Bikam](/forum/user/35228-bikam "View Bikam's Profile") [Last Post](/forum/28-shipping-methods/873429-shipping-methods-for-value#182139 "Hello, Can you tell me what how do you exactly want to set your shipping method ? To do that you'll just have to use the options that are on the "Restrictions" tab of your payment configuration page.") 11 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:481 | [Last Post](/forum/28-shipping-methods/873429-shipping-methods-for-value#182139 "Hello, Can you tell me what how do you exactly want to set your shipping method ? To do that you'll just have to use the options that are on the "Restrictions" tab of your payment configuration page.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 11 years 11 months ago | | [](/forum/28-shipping-methods/873401-setup-dropshipper-site) | [setup dropshipper site](/forum/28-shipping-methods/873401-setup-dropshipper-site "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6 Hi, I would like to setup a hikashop site as a dropshipper provider. i.e. my clients are re-sellers My needs are: 1) guest users can view product/category listings pages but without availability and pricing information 2) only registered users can view full information 3) only registered users can order 4) shipping address to be compiled for each orders Currently i have addressed all the requirements but (4). How can I setup hikashop so registered users must fill out shipping address for each order that is the address of their end-user client? In other words I want that the shipping address inserted in each order is not saved into the client address list but is only valid for that single order. Thank you in advance for yours response") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [fabio.collura](/forum/user/25322-fabio-collura "View fabio.collura's Profile") [Last Post](/forum/28-shipping-methods/873401-setup-dropshipper-site#182088 "Hi, For 1,2,3: You can potentially edit the view "product / listing_img_title" and add: After: This will hide the add to cart button, remove the link to the product detail page, and hide the price. 4. Disable the option "Show shipping 'same address' checkbox". Then you will have to edit the view "checkout / address" and add: Before: This way the system will always ask for the shipping address, and all the addresses are still stored in the database when editing orders, etc.") 11 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:894 | [Last Post](/forum/28-shipping-methods/873401-setup-dropshipper-site#182088 "Hi, For 1,2,3: You can potentially edit the view "product / listing_img_title" and add: After: This will hide the add to cart button, remove the link to the product detail page, and hide the price. 4. Disable the option "Show shipping 'same address' checkbox". Then you will have to edit the view "checkout / address" and add: Before: This way the system will always ask for the shipping address, and all the addresses are still stored in the database when editing orders, etc.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 11 years 11 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)