[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/867954-flat-rate-shipping-per-products) | [flat rate shipping per products](/forum/28-shipping-methods/867954-flat-rate-shipping-per-products "ok this is really simple but for some reason cant get it to work. I already installed manual shipping methos but I want it to add $3.00 per product in cart. I already inserted $3.00 per product in...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [meleciovaldez](/forum/user/21603-meleciovaldez "View meleciovaldez's Profile") [Last Post](/forum/28-shipping-methods/867954-flat-rate-shipping-per-products#156704 "Hi, I also tested it on my end and it worked fine, can you send me a temporary access to your back-end through a private message, so that I can directly test it ? Thanks.") 12 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:693 | [Last Post](/forum/28-shipping-methods/867954-flat-rate-shipping-per-products#156704 "Hi, I also tested it on my end and it worked fine, can you send me a temporary access to your back-end through a private message, so that I can directly test it ? Thanks.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868324-goods-on-a-pallet) | [Goods on a pallet](/forum/28-shipping-methods/868324-goods-on-a-pallet "-- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.3.2 How can I put a fee on pallets and have a shipping cost at the same time ? The fee of the pallets is calculated as $20 pr. 1000kg The shipping costs is $5 pr. square meter, the goods are ordered in square meters.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 5 months ago, by [spydig29](/forum/user/28580-spydig29 "View spydig29's Profile") [Last Post](/forum/28-shipping-methods/868324-goods-on-a-pallet#156500 "Hi, The solution will be to : - Use the "Use price per product" option of your shipping configuration page - Go to your product configuration page - Set a shipping fee through the "Shipping prices" tab of your product configuration page") 12 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:516 | [Last Post](/forum/28-shipping-methods/868324-goods-on-a-pallet#156500 "Hi, The solution will be to : - Use the "Use price per product" option of your shipping configuration page - Go to your product configuration page - Set a shipping fee through the "Shipping prices" tab of your product configuration page") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868226-net-and-gross-weight-issues) | [Net and gross weight issues](/forum/28-shipping-methods/868226-net-and-gross-weight-issues "Dear Nicolas and Community! I getting to know the Hikashop system, I haven't found the solution of my issues about the following: In the shop there will be packed foods. The food has a net weight, plus the package (i.e. bottle, box, and so on) weight, so there are gross weight, too. An example: beer 0,5kg (0,5l) = net weight is 0,5kg glass bottle weight is 0,35kg gross weight (beer and bottle) is 0,85kg 1. Requirement: There are regulation to indicate the price/weight unit (i.e. 2.33EUR/kg), as I see the system can do it, with the normal weight parameter. It is OK. 2. Requirement: On the other case, I can manage the shipping according to the sum. weight of the total order, devided by categories of shipping cost. The manual shipping method with restrictions can manage it, too. It is OK. The problem is the following, if I would like to use both (1 an 2.) requirement, the system should manage not only one weight, but the net and gross weight too. Because in the case of 1. requirement the correct price/unit calculation use the net weight. But in the case of 2. requirement the shipping method should calculate with gross weight. As I can see, it is possible to make a new unique field (gross weight). Can I rewrite the manual shipping method code so that it can use weight restrictions not with the normal weight parameter but the new gross weight field? Where can I found (in which file) the code? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 5 months ago, by [jani](/forum/user/32629-jani "View jani's Profile") [Last Post](/forum/28-shipping-methods/868226-net-and-gross-weight-issues#156398 "Hi, Yes. By using products custom fields you'll be able to also display the "net weight" through your product page.") 12 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:947 | [Last Post](/forum/28-shipping-methods/868226-net-and-gross-weight-issues#156398 "Hi, Yes. By using products custom fields you'll be able to also display the "net weight" through your product page.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868160-usps-error-during-checkout-please-help) | [USPS Error during checkout - Please Help!!!](/forum/28-shipping-methods/868160-usps-error-during-checkout-please-help "-- url of the page with the problem -- :http://67.227.166.252/~heavenly/index.php/component/hikashop/checkout -- HikaShop version -- : 2.3.0 -- Joomla version -- : 2.5.20 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome 34.0.1847.131 m -- Error-message(debug-mod must be tuned on) -- : Notice: Trying to get property of non-object in /home/heavenly/public_html/plugins/hikashopshipping/usps/usps.php on line 175 Manual shipping is working fine, but if you enable USPS, you get the following error: Notice: Trying to get property of non-object in /home/heavenly/public_html/plugins/hikashopshipping/usps/usps.php on line 175 I get the error with or without manual shipping is enabled, so I'm leaving it on right now so you can see the error. I have a correct USPS Webtools ID. I have unstalled and reinstalled with same issue. No restrictions set, units match, just not sure what I'm missing here. Client is getting hot about this problem holding up launch, so quick help would be greatly appreciated! -Scott") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [sschlee](/forum/user/31886-sschlee "View sschlee's Profile") [Last Post](/forum/28-shipping-methods/868160-usps-error-during-checkout-please-help#156419 "That worked! Thanks so much. Didn't even dawn on me that removing that country option would be the problem. Thanks for having a USPS version that bypasses that. -Scott") 12 years 5 months ago by [sschlee](/forum/user/31886-sschlee "View sschlee's Profile") | Replies:5 Views:591 | [Last Post](/forum/28-shipping-methods/868160-usps-error-during-checkout-please-help#156419 "That worked! Thanks so much. Didn't even dawn on me that removing that country option would be the problem. Thanks for having a USPS version that bypasses that. -Scott") by [sschlee](/forum/user/31886-sschlee "View sschlee's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868176-manual-shipping-methods) | [Manual Shipping Methods](/forum/28-shipping-methods/868176-manual-shipping-methods "-- url of the page with the problem -- :http://www.starsupplyalliance.com -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2 -- PHP version -- : 5.4 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Is it possible to set up the following manual delivery rates? Purchases from $50.00 up to $199.99: $8.00 Purchases from $200.00 up to $499.99: $12.50 Purchases from $500.00 up to $999.99: $25.00 Purchases over $1,000.00 : Flat fee $15.00 + Insurance fee of 1.5% value of the order Thanks, Mike") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 5 months ago, by [optimized](/forum/user/31311-optimized "View optimized's Profile") [Last Post](/forum/28-shipping-methods/868176-manual-shipping-methods#156336 "Hello Mike, In that case, can you follow each step of the shipping section of the FAQ : www.hikashop.com/support/faq.html#ship") 12 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:543 | [Last Post](/forum/28-shipping-methods/868176-manual-shipping-methods#156336 "Hello Mike, In that case, can you follow each step of the shipping section of the FAQ : www.hikashop.com/support/faq.html#ship") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868233-shipping-methods-not-showing-on-checkout) | [Shipping Methods Not Showing On Checkout](/forum/28-shipping-methods/868233-shipping-methods-not-showing-on-checkout "-- url of the page with the problem -- : dev.zinkcalls.com -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.3 I have my shipping set as follows: 1. Two warehouses set up. #1 Zink Calls, and #2 Avian-X. 2. Two shipping methods are set at this time, #1 Zink USPS, and #2 Zink UPS, and the shipping methods are restricted to warehous #1 Zink Calls. 3. Two payment methods, #1 Zink-Paypal and #2 Zink-Authorize.net are set and restricted to shipping methods #1 & #2. 4. My products are restricted to warehouse #1 Zink Calls. The product that I am testing has a product weight of .8 lbs. The probem I am having is that for some reason the shipping methods are not showing in the checkout process, and paypal is being selected as the default payment type. What the heck am I doing wrong ?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 5 months ago, by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") [Last Post](/forum/28-shipping-methods/868233-shipping-methods-not-showing-on-checkout#156112 "SOLVED") 12 years 5 months ago by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") | Replies:1 Views:475 | [Last Post](/forum/28-shipping-methods/868233-shipping-methods-not-showing-on-checkout#156112 "SOLVED") by [TheBeacon](/forum/user/30945-thebeacon "View TheBeacon's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868184-hide-ship-methods-as-long-as-no-address-is-given) | [Hide ship methods as long as no address is given](/forum/28-shipping-methods/868184-hide-ship-methods-as-long-as-no-address-is-given "Hello, I can remember that, as long as no shipping address was given, the checkout didn't show any shipping method in a very older version of hikashop. Now, as I setup my shop with a new version of hikashop, it allways shows the shipping methods of the shop country and change it to the other shipping methods as soon as an address is given. Can I change this anyhow? Regards, Benny.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 5 months ago, by [benkly](/forum/user/547-benkly "View benkly's Profile") [Last Post](/forum/28-shipping-methods/868184-hide-ship-methods-as-long-as-no-address-is-given#155911 "Hi Benny, That's probably coming from the fact that you are using a manual shipping method without any restriction, so that shipping method will always show even if your customer haven't set any address through the checkout workflow. So if you don't set any restriction your shipping method will always show.") 12 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:764 | [Last Post](/forum/28-shipping-methods/868184-hide-ship-methods-as-long-as-no-address-is-given#155911 "Hi Benny, That's probably coming from the fact that you are using a manual shipping method without any restriction, so that shipping method will always show even if your customer haven't set any address through the checkout workflow. So if you don't set any restriction your shipping method will always show.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 5 months ago | | [](/forum/28-shipping-methods/868095-multi-pick-up-method) | [Multi Pick up method](/forum/28-shipping-methods/868095-multi-pick-up-method "Hello, Is there any solution to set a multi-pickup shipping solution ? (like chosing a relay point ?) Thx in advance") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [clicetcom](/forum/user/9454-clicetcom "View clicetcom's Profile") [Last Post](/forum/28-shipping-methods/868095-multi-pick-up-method#155750 "Non, nous essayons de nous focaliser sur des développements standards qui permettent d'améliorer les choses pour tout le monde. Ce genre de plugin peut être développer par n'importe quel développeur PHP. Nous publions en ce sens de la documentation pour eux: www.hikashop.com/support/support/documen...r-documentation.html") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:777 | [Last Post](/forum/28-shipping-methods/868095-multi-pick-up-method#155750 "Non, nous essayons de nous focaliser sur des développements standards qui permettent d'améliorer les choses pour tout le monde. Ce genre de plugin peut être développer par n'importe quel développeur PHP. Nous publions en ce sens de la documentation pour eux: www.hikashop.com/support/support/documen...r-documentation.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/868073-no-shipping-costs-in-a-specific-postalcode-area) | [No shipping costs in a specific postalcode area](/forum/28-shipping-methods/868073-no-shipping-costs-in-a-specific-postalcode-area "-- url of the page with the problem -- : hanscoxhoveniersbedrijf.nl -- HikaShop version -- : 1404122243 Is it possible to set a postal code area were no shipping cost will be added? If so, were to set the parameters?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [rbeelen1](/forum/user/26865-rbeelen1 "View rbeelen1's Profile") [Last Post](/forum/28-shipping-methods/868073-no-shipping-costs-in-a-specific-postalcode-area#155663 "PERFECT! This is exactly what I was looking for. Thankx1") 12 years 6 months ago by [rbeelen1](/forum/user/26865-rbeelen1 "View rbeelen1's Profile") | Replies:4 Views:619 | [Last Post](/forum/28-shipping-methods/868073-no-shipping-costs-in-a-specific-postalcode-area#155663 "PERFECT! This is exactly what I was looking for. Thankx1") by [rbeelen1](/forum/user/26865-rbeelen1 "View rbeelen1's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867976-customers-being-given-wrong-shipping-amount) | [Customers being given wrong shipping amount](/forum/28-shipping-methods/867976-customers-being-given-wrong-shipping-amount "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 2.5.20 Hi, Somehow (and I am not sure how) some customers on my French website manage to place an order and receive a German shipping rate (4,95EUR) instead of paying 9,95 EUR (what they should pay). I have no idea why this happens. My shipping rates are setup correctly. How can someone who registers with a French address be given a German shipping rate? It only happens occasionally and I cannot reproduce the bug. My checkout makes people register + login first, before the shipping options appear. Can you help at all? Maybe you know where this problem could be coming from but I am stumped! I wonder if it is a cache issue? Thanks in advance for your brain power on this.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [boopoo](/forum/user/8365-boopoo "View boopoo's Profile") [Last Post](/forum/28-shipping-methods/867976-customers-being-given-wrong-shipping-amount#155591 "Hi, It seems like you correctly configured your "Europe - no DE" zone, can you give me a link to your website so that I can directly test it ?") 12 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:497 | [Last Post](/forum/28-shipping-methods/867976-customers-being-given-wrong-shipping-amount#155591 "Hi, It seems like you correctly configured your "Europe - no DE" zone, can you give me a link to your website so that I can directly test it ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867909-display-shipping-cost-on-product-page) | [Display Shipping Cost on Product Page](/forum/28-shipping-methods/867909-display-shipping-cost-on-product-page "In the same idea of this request www.hikashop.com/forum/shipping-methods/...on-product-page.html I would like to display not the per product shipping cost, but the actual shipping cost of the product to a chosen country. I am using Manual Shipping with different costs per min/max product weights. I would need to query the table hikashop_shipping, but the min/max product weights are "compiled" in the variable shipping_params, which make it difficult to manipulate. Is there an existing function or class that gives the shipping cost knowing a destination country and the product weight?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [cbadmin](/forum/user/15476-cbadmin "View cbadmin's Profile") [Last Post](/forum/28-shipping-methods/867909-display-shipping-cost-on-product-page#155398 "Hi, I think that the code you want is in the "administrator/components/com_hikashop/helper/helper.php", in the class "hikashopShippingPlugin()". But the prices can be set depending on the shipping method by the shipping provider.") 12 years 6 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:5 Views:921 | [Last Post](/forum/28-shipping-methods/867909-display-shipping-cost-on-product-page#155398 "Hi, I think that the code you want is in the "administrator/components/com_hikashop/helper/helper.php", in the class "hikashopShippingPlugin()". But the prices can be set depending on the shipping method by the shipping provider.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867950-shipping-only-choice-with-weight) | [Shipping only choice with weight](/forum/28-shipping-methods/867950-shipping-only-choice-with-weight "hi, I have created 2 types of shipping, but you can not choose the method if I do not put a weight in the products. why? 200 products I have to put all the weight on for this function?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [biaggi92](/forum/user/32503-biaggi92 "View biaggi92's Profile") [Last Post](/forum/28-shipping-methods/867950-shipping-only-choice-with-weight#154800 "Hi, You probably just want to turn on the "Force shipping regardless of weight" option of the configuration.") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:704 | [Last Post](/forum/28-shipping-methods/867950-shipping-only-choice-with-weight#154800 "Hi, You probably just want to turn on the "Force shipping regardless of weight" option of the configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867911-shipping-volume-calculated-by-product-not-variant) | [Shipping volume calculated by product, not variant](/forum/28-shipping-methods/867911-shipping-volume-calculated-by-product-not-variant "-- url of the page with the problem -- : not live yet -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.2 Let's say: I have a product, it's volume is 10 cm^3 Variant 1 of the product has a volume of 20 cm^3 All shipping methods are made by using the manual plugin. I have shipping method 1, whose maximum volume is 15 cm^3 The maximum volume of shipping method 2 is 50 cm^3. Its minimum volume is 16 cm^3 If I have only my product without a variant in the cart, shipping method 1 is selected, what is right. If I have only Variant 1 in my cart, shipping method 1 is still selected. Why does it not select shipping method 2? I think the selection is based only on the volume of the product - if a variant has a higher volume the shipping method is not selected right. Thanks in advance.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [Ichhalt](/forum/user/28224-ichhalt "View Ichhalt's Profile") [Last Post](/forum/28-shipping-methods/867911-shipping-volume-calculated-by-product-not-variant#154622 "Hi, I believe that this is a bug that we fixed already in a later version of HikaShop. Would you be able to update to the latest version ?") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:544 | [Last Post](/forum/28-shipping-methods/867911-shipping-volume-calculated-by-product-not-variant#154622 "Hi, I believe that this is a bug that we fixed already in a later version of HikaShop. Would you be able to update to the latest version ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867906-video-tutorial-of-hikashop-manual-shipping) | [Video tutorial of Hikashop manual shipping?](/forum/28-shipping-methods/867906-video-tutorial-of-hikashop-manual-shipping "-- url of the page with the problem -- : www.grillogcamping.dk -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.3 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Firefox 28 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi Want to setup shipping with hikashop manual shipping, because it fits my needs best. But right now I do not quite understand how it works. I have 12 products right now, with different weight. Shouldn´t I be able to write down what the prices are for shipping an order with the weight of 500 grams, 1kg 1,5 kg, 2kg, 2,5 kg etc? Can someone clarify how it works? (Yes, I have seen the documentation :) ) thanks Regin") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [Regin](/forum/user/31980-regin "View Regin's Profile") [Last Post](/forum/28-shipping-methods/867906-video-tutorial-of-hikashop-manual-shipping#154604 "Hi, You need to create several instances of the manual shipping method, one for each weight range. For each one, you can write the min and max weight in the "restrictions" area of the shipping method options screen after ticking the checkbox next to the "restrictions" title of the area. Then, simply enter the price for each shipping method and you're done. the system will display the corresponding shipping method on the checkout.") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:558 | [Last Post](/forum/28-shipping-methods/867906-video-tutorial-of-hikashop-manual-shipping#154604 "Hi, You need to create several instances of the manual shipping method, one for each weight range. For each one, you can write the min and max weight in the "restrictions" area of the shipping method options screen after ticking the checkbox next to the "restrictions" title of the area. Then, simply enter the price for each shipping method and you're done. the system will display the corresponding shipping method on the checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867847-livraison-via-la-poste-et-ou-colissimo) | [Livraison via la Poste et/ou Colissimo](/forum/28-shipping-methods/867847-livraison-via-la-poste-et-ou-colissimo "Hi, I'm starting a small personnal shop with a lot of electronic components i want to sell. I'm at the point where i need to add some shipping methods. I wan tto use the french postal service. Is there a ready to use plugin for this or do i have to manualy create as many plugins as weigth ranges and destinations ? Is there a tutorial somewhere ? Sincerely, Thanks, ----- Bonjour, Je commence à mettre en ligne un petit site de vente personnel. J'ai un tas de composants électroniques dont je souhaite me débarasser. J'en suis au point où je dois configurer les méthodes d'envoi et je souhaite utiliser la Poste et/ou Colissimo. Y a t-il un plugin qui fasse ça ou dois-je faire autant de modes de livraison en manuel que de tranche de poids et destinations ? D'avance merci pour un peu d'aide. Cordialement,") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [tk5ep](/forum/user/12465-tk5ep "View tk5ep's Profile") [Last Post](/forum/28-shipping-methods/867847-livraison-via-la-poste-et-ou-colissimo#154378 "Thanks for answer Nicolas, I already made this way... It took me more than 8 clicks thought, because i had to exclude the 30 EEC countries that are already in zone "Europe". ;) Thanks,") 12 years 6 months ago by [tk5ep](/forum/user/12465-tk5ep "View tk5ep's Profile") | Replies:4 Views:1113 | [Last Post](/forum/28-shipping-methods/867847-livraison-via-la-poste-et-ou-colissimo#154378 "Thanks for answer Nicolas, I already made this way... It took me more than 8 clicks thought, because i had to exclude the 30 EEC countries that are already in zone "Europe". ;) Thanks,") by [tk5ep](/forum/user/12465-tk5ep "View tk5ep's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/866825-shipping-type-not-displayed) | [Shipping type not displayed](/forum/28-shipping-methods/866825-shipping-type-not-displayed "Hello, I activated two manual shipping but when I want to end the command, type of delivery does not appear but they are activated. Any idea ? Many thanks !") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 7 months ago, by [nijan](/forum/user/31562-nijan "View nijan's Profile") [Last Post](/forum/28-shipping-methods/866825-shipping-type-not-displayed#154241 "Hi, You need to click on the "tick" icon in order to validate the address BEFORE clicking on the "next" button. Normally, such case should not happen as a the user should already have an address he filled when registering. Try with a new user and you'll see that it works fine by default.") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:871 | [Last Post](/forum/28-shipping-methods/866825-shipping-type-not-displayed#154241 "Hi, You need to click on the "tick" icon in order to validate the address BEFORE clicking on the "next" button. Normally, such case should not happen as a the user should already have an address he filled when registering. Try with a new user and you'll see that it works fine by default.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867822-ups-shipping-calculation-wrong) | [UPS Shipping Calculation Wrong](/forum/28-shipping-methods/867822-ups-shipping-calculation-wrong "-- url of the page with the problem -- : s196272708.onlinehome.us/Trick -- HikaShop Essential -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 28.0 Hello, I'm having a really tough time trying to get the UPS shipping plugin to display the correct price/rate. Product Info: - Weight : 15 lbs - Dimensions: 48 x 6 x 6 inches Ship From: - Beloit, 53511 USA Ship To: - Janesville, 53547 USA. The says: UPS Ground - $15.08 Hikashop says: UPS Ground - $23.22 I've done my best to troubleshoot the issue using the points from the post below, but no luck. - www.hikashop.com/forum/2-general-talk-ab...-ups-rate-sheet.html I've also attached a few pics of the Prodcut settings and the UPS Shipping Plugin settings. Any help would be appreciated, Thank You!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [SLJ](/forum/user/8445-slj "View SLJ's Profile") [Last Post](/forum/28-shipping-methods/867822-ups-shipping-calculation-wrong#154253 "Hi, There are several options of the UPS plugin which can change the rates calculated by UPS besides the warehouse information: The pickup type, the destination type, the negotiated rates, the include prices, the exclude dimensions and the group packages option can all generate a different price. From your screenshot of the UPS calculator, it seems that you selected a different pickup type than what you have configured in the plugin. And you configured a "commercial desitination" in the UPS calculator but not in the UPS plugin. The rates are given back by UPS themselves. If they say it should be $23.22, it means that with the way the plugin is configured that's this price which should be paid. If you see a difference in the calculator, it means that something is different in your plugin settings and in the calculator settings. If you have trouble with the settings, I would recommend to contact UPS for help to understand what options should be used to get the same result, they know better than us their calculator settings.") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:737 | [Last Post](/forum/28-shipping-methods/867822-ups-shipping-calculation-wrong#154253 "Hi, There are several options of the UPS plugin which can change the rates calculated by UPS besides the warehouse information: The pickup type, the destination type, the negotiated rates, the include prices, the exclude dimensions and the group packages option can all generate a different price. From your screenshot of the UPS calculator, it seems that you selected a different pickup type than what you have configured in the plugin. And you configured a "commercial desitination" in the UPS calculator but not in the UPS plugin. The rates are given back by UPS themselves. If they say it should be $23.22, it means that with the way the plugin is configured that's this price which should be paid. If you see a difference in the calculator, it means that something is different in your plugin settings and in the calculator settings. If you have trouble with the settings, I would recommend to contact UPS for help to understand what options should be used to get the same result, they know better than us their calculator settings.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867804-spedizione-magazzini-diversi) | [spedizione magazzini diversi](/forum/28-shipping-methods/867804-spedizione-magazzini-diversi "There is the possibility of charging a double shipment if the products that the customer purchases come with two different stores? and in the case as to be configured? I kikashop latest business and I...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [lovind](/forum/user/30042-lovind "View lovind's Profile") [Last Post](/forum/28-shipping-methods/867804-spedizione-magazzini-diversi#154064 "Hello, Sure, the solution will just be to use the "Warehouse" restriction option and : - Set the "warehouse1" for your "product1" and your shipping method 1" - Set the "warehouse2" for your "product2" and your shipping method 2" Then through your checkout you'll be able to use the 2 shipping methods for your 2 products.") 12 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:690 | [Last Post](/forum/28-shipping-methods/867804-spedizione-magazzini-diversi#154064 "Hello, Sure, the solution will just be to use the "Warehouse" restriction option and : - Set the "warehouse1" for your "product1" and your shipping method 1" - Set the "warehouse2" for your "product2" and your shipping method 2" Then through your checkout you'll be able to use the 2 shipping methods for your 2 products.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found) | [UPS shipping - Message No shipping method found](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found "-- url of the page with the problem -- : atlasradiatorinc.com/index.php/component.../checkout?Itemid=145 -- HikaShop version -- : HikaShop Business: 2.2.3 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.1 -- Browser(s) name and version -- : Chrome - latest version -- Error-message(debug-mod must be tuned on) -- : Error_message Message No shipping method found New site set up, activated HikaShop UPS shipping plugin. added all UPS account info, called UPS and verified all information, Have zones set for united sated and all states as sub zones added products with dimensions and weight, keeping weight under 150lbs requirement from ups. Continue to get: No shipping method found Please help") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 8 months ago, by [enchilada](/forum/user/16562-enchilada "View enchilada's Profile") [Last Post](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#154009 "Hello, I still didn't receive any news from UPS, so did you get anything back from them ? Because without any information we won't be able to handle the freight option properly. Thanks.") 12 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=0 "Page:1") - [2](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20 "Page:2") | Replies:24 Views:2499 | [Last Post](/forum/28-shipping-methods/866523-ups-shipping-message-no-shipping-method-found?start=20#154009 "Hello, I still didn't receive any news from UPS, so did you get anything back from them ? Because without any information we won't be able to handle the freight option properly. Thanks.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 12 years 6 months ago | | [](/forum/28-shipping-methods/867704-geo-ip-not-work) | [Geo ip not work](/forum/28-shipping-methods/867704-geo-ip-not-work "Hi, i´m trying to configure the geolocalitation for shipping and more. The problem is that the page www.ipinfodb.com/register.php have registration dissable. Is possible do this in another way? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 6 months ago, by [Hertak](/forum/user/5672-hertak "View Hertak's Profile") [Last Post](/forum/28-shipping-methods/867704-geo-ip-not-work#153931 "Hi, They seem to have some issues at the moment with their servers, probably due to the fact that they are upgrading their infrastructure. Actually, next version of HikaShop will have an improved geolocation system and will support both IPInfoDB and Geoplugin for the geolocation, so you will be able to use it even without any registration. If you can't wait for next release in a few weeks, please use our contact form in order to request a preversion of HikaShop Business's next version with that feature added and make sure that you include the order number of your HikaShop Business in your request: www.hikashop.com/contact-us.html") 12 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:559 | [Last Post](/forum/28-shipping-methods/867704-geo-ip-not-work#153931 "Hi, They seem to have some issues at the moment with their servers, probably due to the fact that they are upgrading their infrastructure. Actually, next version of HikaShop will have an improved geolocation system and will support both IPInfoDB and Geoplugin for the geolocation, so you will be able to use it even without any registration. If you can't wait for next release in a few weeks, please use our contact form in order to request a preversion of HikaShop Business's next version with that feature added and make sure that you include the order number of your HikaShop Business in your request: www.hikashop.com/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 12 years 6 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.050 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)