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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/864675-fedex-authentication-failed) | [FedEx Authentication Failed](/forum/28-shipping-methods/864675-fedex-authentication-failed "-- url of the page with the problem -- :   myfurnituremarket.com/dev/index.php?opti...=checkout&amp;Itemid=497  -- HikaShop version -- : Business 2.2.2 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : FireFox 26.0 -- Error-message(debug-mod must be tuned on) -- : FEDEX Authentication Failed No shipping method found  Hi,  I am trying to set up development site and I am getting this error &quot;FEDEX Authentication Failed No shipping method found&quot;.  I registered at and created test account using tab. After I filled all necessary details I got to the confirmation page(Image #2 in the attachments). I used those details in the HikaShop FedEx plugin(Image #1). For the password field I used &quot;Test password&quot; from the email that FedEx send to me after confirmation(Image #3).  I set everything correctly and I am still having this error. Can you please tell me what did I do wrong if anything.  Let me know if you need any more info.  Thanks, Alex")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 10 months ago, by [ogosense](/forum/user/29096-ogosense "View ogosense's Profile")       [Last Post](/forum/28-shipping-methods/864675-fedex-authentication-failed#138395 "Hi,  This looks correct. I would recommend you to contact FedEx support in order to make sure that the credentials that you're using are activated properly on their end.") 12 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1608 | [Last Post](/forum/28-shipping-methods/864675-fedex-authentication-failed#138395 "Hi,  This looks correct. I would recommend you to contact FedEx support in order to make sure that the credentials that you're using are activated properly on their end.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/864654-no-shipping-method-found-error) | [No Shipping Method Found error](/forum/28-shipping-methods/864654-no-shipping-method-found-error "-- url of the page with the problem -- :   staydryboatlauncher.com/index.php/product-details/checkout  -- HikaShop version -- : 2.2.3 - Essential -- Joomla version -- : 2.5 -- Browser(s) name and version -- : ALL -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I get this error message on my site but I can't seem to find the route of the issue - I checked everything on the FAQ:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  I recently upgraded from free to essential. Any Ideas? I currently can't take any orders on my site due to the issue.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 10 months ago, by [hawk1260](/forum/user/30355-hawk1260 "View hawk1260's Profile")       [Last Post](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138360 "Ok, so can you download the last Hikashop version through our website, install it and test it again, so that you can have a shipping method with less restriction because I think that the problem is coming from these restrictions ?  Thank you.") 12 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5  Views:1379 | [Last Post](/forum/28-shipping-methods/864654-no-shipping-method-found-error#138360 "Ok, so can you download the last Hikashop version through our website, install it and test it again, so that you can have a shipping method with less restriction because I think that the problem is coming from these restrictions ?  Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/864632-merchant-cpc-id-not-found-on-server) | [Merchant CPC Id not found on server](/forum/28-shipping-methods/864632-merchant-cpc-id-not-found-on-server "Hi. I'm using Canada Post shipping plugin. I entered my API key in ID du Marchand but I' m getting this error message:  Is there something i'm doing wrong or not using the right API key ??  Thanks for letting me know.  Nicolas")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 10 months ago, by [nibe](/forum/user/5252-nibe "View nibe's Profile")       [Last Post](/forum/28-shipping-methods/864632-merchant-cpc-id-not-found-on-server#138133 "Hi,  You're probably not using the correct information. You should contact Canada Post's support to confirm with them what credentials you need to use.") 12 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1124 | [Last Post](/forum/28-shipping-methods/864632-merchant-cpc-id-not-found-on-server#138133 "Hi,  You're probably not using the correct information. You should contact Canada Post's support to confirm with them what credentials you need to use.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/864580-shipping-cost-calculated-by-cart-value) | [shipping cost calculated by cart value](/forum/28-shipping-methods/864580-shipping-cost-calculated-by-cart-value "B) :cheer: So basically this is what my client is requesting pertains to shipping costs. :sick: :woohoo:  1.) shipping - domestic/int'l (always tricky, I bet hickashop has some support for this) - would love to finally solve this properly - key is to be conservative and not lose $ on shipping (or provide free for &gt; $100) so basically set shipping cost in tiers.. less than 25$ = shipping cost x1$ 26 to 50$ = shipping cost x2$ 51 to 75 $ = shipping cost x3$ 76 to 100$ = shipping cost x4$ over 100$ = free  Any way to accomplish this task?  Thank you in advance for any insight you can lend. I appreciate the assistance greatly!  -- url of the page with the problem -- :   eightforeight.com/joomla/  -- HikaShop version -- : HikaShop Essential 2.2.2, Joomla!™ Online Store Component -- Joomla version -- : 3.2 -- PHP version -- : 5.4.2 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Error&#95;message")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 10 months ago, by [Eight4Eight](/forum/user/28765-eight4eight "View Eight4Eight's Profile")       [Last Post](/forum/28-shipping-methods/864580-shipping-cost-calculated-by-cart-value#137942 "Hi,  That's quite easy to do. Create a manual shipping method via the menu System&gt;Shipping methods for each price range and in each one, in the restrictions area, enter the min and max prices of the range and then the name and price of the shipping method. The system will then filter out the shipping methods on the checkout to only display the one with the min/max prices matching the current total of the cart.") 12 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1014 | [Last Post](/forum/28-shipping-methods/864580-shipping-cost-calculated-by-cart-value#137942 "Hi,  That's quite easy to do. Create a manual shipping method via the menu System&gt;Shipping methods for each price range and in each one, in the restrictions area, enter the min and max prices of the range and then the name and price of the shipping method. The system will then filter out the shipping methods on the checkout to only display the one with the min/max prices matching the current total of the cart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/864407-coupon-shipping) | [Coupon &amp; Shipping](/forum/28-shipping-methods/864407-coupon-shipping "-- url of the page with the problem -- :   americaretold.com/  -- HikaShop version -- : Essential 2.1.3 -- Joomla version -- : 2.5.11 -- PHP version -- : 5.2.17  I have a few issues I am trying to resolve...  On checkout I would like the shipping ( fixed price + percentage ) to be calculated on the price before coupon and then the coupon (percentage) to be applied only on product not on the shipping amount. Can this be done and how, I cant seem to find a simple feature that says shipping calculated before coupon and coupon only applied to product.  Also  If I wanna offer a promo like: buy one get the second at half price so I do a promo of 25% off with min. quantity 2. but I have minimum quantities already on the product listings ( when added to cart you need to buy a minimum of 3 for example) is it not possible for the system to understand that this promo only applies if I add to cart twice (so 2 x (minimum 3) ) ?  Thank you")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 10 months ago, by [jfgratton](/forum/user/18394-jfgratton "View jfgratton's Profile")       [Last Post](/forum/28-shipping-methods/864407-coupon-shipping#137379 "Hi, As it's said on the : To do what you want you'll have to directly edit the code of your shipping methods but some developer skills will be required.") 12 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:906 | [Last Post](/forum/28-shipping-methods/864407-coupon-shipping#137379 "Hi, As it's said on the : To do what you want you'll have to directly edit the code of your shipping methods but some developer skills will be required.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying) | [FedEx Shipping Options Not Displaying??](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying "Hello HikaShop Family,  I have fully setup my online store with all products, images and pricing. Have enabled the fed ex shipping method and input in all fed requried values(meter, account etc). When i go to the site and add a item to the cart and move to checking out, I am not seeing any fed ex shipping option at all. It takes me to the paypal page to finish purchase but no fed ex options are not showing anywhere. Is there a setting I am missing somewhere?  THanks so much n advance!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 13 years 1 week ago, by [41global](/forum/user/26761-41global "View 41global's Profile")       [Last Post](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#137325 "Hi, As 41global said a screenshot of how you configured your shipping method will help, but don't forget to follow each step of the :).") 12 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4  Views:645 | [Last Post](/forum/28-shipping-methods/863338-fedex-shipping-options-not-displaying#137325 "Hi, As 41global said a screenshot of how you configured your shipping method will help, but don't forget to follow each step of the :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/864304-zones-and-shipping-methods) | [Zones and Shipping Methods](/forum/28-shipping-methods/864304-zones-and-shipping-methods "My client want to ship only in my state wich is Asturias in Spain, Asturias has also 30 substates and of those 30 substates only want to ship in three so my question is: first: how should i create the substates second: in shipping method how should i create the shipping for those places third: can hikashop, in case of the client sets an adress from none of those substates allowed, display a message saying something like we do not ship to this place, dont continue with the order?  Fourth: if i just want to have spain as country in registration and other places is there a faster way to do it instead of selectin and unpublis all the other zones?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile")       [Last Post](/forum/28-shipping-methods/864304-zones-and-shipping-methods#137155 "You'll have to create 2 sub zones through &quot;Hikashop-&gt;System-&gt;Zones&quot; and add them through the &quot;zone&quot; restriction of your different shipping methods.") 12 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7  Views:911 | [Last Post](/forum/28-shipping-methods/864304-zones-and-shipping-methods#137155 "You'll have to create 2 sub zones through &quot;Hikashop-&gt;System-&gt;Zones&quot; and add them through the &quot;zone&quot; restriction of your different shipping methods.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/864366-shipping-plugin-calculating-distance) | [shipping plugin calculating distance](/forum/28-shipping-methods/864366-shipping-plugin-calculating-distance "Is there a &quot;manual shipping plugin&quot; available that calculate the delivery costs depending on the distance between customer and supplier? Using bing or google maps api.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 10 months ago, by [peters](/forum/user/24426-peters "View peters's Profile")       [Last Post](/forum/28-shipping-methods/864366-shipping-plugin-calculating-distance#136664 "Hi, I think that the solution will be to create different manual shipping method and use the Zone restriction to define the price of your shipping method.") 12 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:820 | [Last Post](/forum/28-shipping-methods/864366-shipping-plugin-calculating-distance#136664 "Hi, I think that the solution will be to create different manual shipping method and use the Zone restriction to define the price of your shipping method.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 10 months ago |
| [](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing) | [Australia Post Shipping Method Not showing](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing "-- url of the page with the problem -- :   wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout  -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found.  I am trying to set up a simple one off charge for shipping using Australia Post.  You can have access to the backend when you reply to my email. I have read the documentation for this error, and for the life of me cannot work it out .  Mark")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [markfell](/forum/user/27962-markfell "View markfell's Profile")       [Last Post](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135743 "I've done some tests, and it seems like the problem is coming from this property of your &quot;/media/com&#95;hikashop/css/frontend&#95;default.css&#91;/i&#93;&quot; file : You'll just have to remove it.") 12 years 11 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11  Views:1036 | [Last Post](/forum/28-shipping-methods/863684-australia-post-shipping-method-not-showing#135743 "I've done some tests, and it seems like the problem is coming from this property of your &quot;/media/com&#95;hikashop/css/frontend&#95;default.css&#91;/i&#93;&quot; file : You'll just have to remove it.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863821-minimum-total-quantity-6) | [Minimum total quantity(6)](/forum/28-shipping-methods/863821-minimum-total-quantity-6 "  www.beanfarmdev.com/home/order-online.html  -- HikaShop version -- : 2.2.1 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.23 Hi Guys I'm trying to set up following scenario with minimum order quantity, and shipping.  Minimum order is 6 bottles of any wine ( I have acheived this using minimum shipping weight) however I want to charge $13 per case of six bottles flat rate on shipping within Australia. Obviously I don't want to create a different shipping method for each number ofcases to acheive this - more like a shipping table?  Can you please advise - also I would like to customise the error message that appears on screen if someone trys to order below minimum of six bottles?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [MrBean](/forum/user/26959-mrbean "View MrBean's Profile")       [Last Post](/forum/28-shipping-methods/863821-minimum-total-quantity-6#135154 "Sorry for the late reply, don't you have this line through your translation file :") 12 years 11 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7  Views:898 | [Last Post](/forum/28-shipping-methods/863821-minimum-total-quantity-6#135154 "Sorry for the late reply, don't you have this line through your translation file :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods) | [Weight is to small for any shipping methods](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods "  www.daveswoodworkingetc.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : The cart items combined weight is too small for all the possible shipping methods I've read the faq and read as many forum responses I could but couldn't find the answer to why when I test buy a product I get this error message: The cart items combined weight is too small for all the possible shipping methods. I've configured and enabled a UPS shipping method and an USPS shipping method. I gave them weight restrictions that fell within the parameters of the product I am trying to buy (minimum weight 1 lb, maximum weight 19 lbs) and no weight restrictions (the product I'm trying to buy weighs 3lbs). I get the error message everytime. Please help. Thanks.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [jdean](/forum/user/21727-jdean "View jdean's Profile")       [Last Post](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#135021 "Okay, Mohamed. I think that finally took care of the problem. I now have a functioning e-commerce site. Thanks for sticking with me on this.") 12 years 11 months ago     by [jdean](/forum/user/21727-jdean "View jdean's Profile")   - [1](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=0 "Page:1") - [2](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20 "Page:2") | Replies:30  Views:2918 | [Last Post](/forum/28-shipping-methods/863791-weight-is-to-small-for-any-shipping-methods?start=20#135021 "Okay, Mohamed. I think that finally took care of the problem. I now have a functioning e-commerce site. Thanks for sticking with me on this.") by [jdean](/forum/user/21727-jdean "View jdean's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863477-usps-500-error) | [USPS 500 error](/forum/28-shipping-methods/863477-usps-500-error "-- url of the page with the problem -- :   gravestonstudies.org  -- HikaShop version -- : Business 2.2.2 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.4.20 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : error: Call to a member function xpath() on a non-object in /home3/gravest3/public&#95;html/plugins/hikashopshipping/usps/usps.php on line 371 &#91;09-Nov-2013 05:48:27 America/Denver&#93; PHP Fatal  Hi,  I have a weird problem that has suddenly occurred since going live with my new site.When trying to access the USPS shipping plugin I get a 500 error. I have a weight restriction of 3.25 oz under restrictions so anything under that weight will trigger FREE shipping (manual shipping).  As I said, this was working until today so I'm not sure what the problem could be or what might have changed. I went live yesterday afternoon and it was working. Two orders came in overnight (the customers chose Priority Mail) -- so it must have been working then.  I'm stumped -- any help would be greatly appreciated.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 13 years 5 days ago, by [joanne721](/forum/user/14224-joanne721 "View joanne721's Profile")       [Last Post](/forum/28-shipping-methods/863477-usps-500-error?start=60#135018 "I can confirm that the USPS shipping method is not working in the most recent HikaShop version (com&#95;hikashop&#95;business&#95;2.2.2&#95;2013-12-03)  I just downloaded and installed this package and I'm getting this PHP Fatal Error:  PHP Fatal error: Call to a member function xpath() on a non-object in /joomla&#95;root/plugins/hikashopshipping/usps/usps.php on line 371 ----- I've reapplied this fix with the latest version of HikaShop and it is working -   www.hikashop.com/forum/shipping-methods/...html?start=20#132103") 12 years 11 months ago     by [3by400](/forum/user/6842-3by400 "View 3by400's Profile")   - [1](/forum/28-shipping-methods/863477-usps-500-error?start=0 "Page:1") - [2](/forum/28-shipping-methods/863477-usps-500-error?start=20 "Page:2") - [3](/forum/28-shipping-methods/863477-usps-500-error?start=40 "Page:3") - [4](/forum/28-shipping-methods/863477-usps-500-error?start=60 "Page:4") | Replies:62  Views:8296 | [Last Post](/forum/28-shipping-methods/863477-usps-500-error?start=60#135018 "I can confirm that the USPS shipping method is not working in the most recent HikaShop version (com&#95;hikashop&#95;business&#95;2.2.2&#95;2013-12-03)  I just downloaded and installed this package and I'm getting this PHP Fatal Error:  PHP Fatal error: Call to a member function xpath() on a non-object in /joomla&#95;root/plugins/hikashopshipping/usps/usps.php on line 371 ----- I've reapplied this fix with the latest version of HikaShop and it is working -   www.hikashop.com/forum/shipping-methods/...html?start=20#132103") by [3by400](/forum/user/6842-3by400 "View 3by400's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/864015-shipping-x-no-of-items) | [Shipping x no of items](/forum/28-shipping-methods/864015-shipping-x-no-of-items "-- url of the page with the problem -- :   anything.msfcomp.org/component/hikashop/checkout/step/step-0  -- HikaShop version -- : Business 2.2.2 (test site) -- Joomla version -- : 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m  Can I have a manual shipping for 10 items @ $22, and then go up by $7 every 5 items. EG, 15 items @ $27 20 items @ $34 25 items @ $41  If I have a heavy item I want to add $20 on top of the normal shipping, do I need to do something with weights for these specific items in the shop ?  Can these variables by done ??  Regards and Thanks in Advance, Mark")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [markfell](/forum/user/27962-markfell "View markfell's Profile")       [Last Post](/forum/28-shipping-methods/864015-shipping-x-no-of-items#134898 "Ok, thanks for your feedback :).") 12 years 11 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:582 | [Last Post](/forum/28-shipping-methods/864015-shipping-x-no-of-items#134898 "Ok, thanks for your feedback :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863931-paypal-ip-address-list-not-updating) | [PayPal IP address list not updating](/forum/28-shipping-methods/863931-paypal-ip-address-list-not-updating "-- url of the page with the problem -- :   manncat.com  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : OSX 10.6.8 - Chrome31 / Forefox 25.0.1  I have been recieveing the following emails - up to 30 a day:  &quot;Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.&#42; 173.0.84.&#42; 66.211.170.&#42; 173.0.82.&#42;&quot;  After reading the docs, I tried to refresh the Paypal IP list by using the 'Refresh IP' link in the Specific Configuration section the the PayPal Plugin. The IP's that were displayed int he box have disappeared and it seems the refresh is not working.  IS this a bug - where can I get the latest list of IP's manually?  Update: Paypal have provided this message:  Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing:    www.manncat.com/index.php?option=com&#95;hik...l=checkout&amp;task=noti  fy&amp;notif&#95;payment=paypal&amp;tmpl=component&amp;lang=en&amp;Itemid=78")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [jonbev](/forum/user/4381-jonbev "View jonbev's Profile")       [Last Post](/forum/28-shipping-methods/863931-paypal-ip-address-list-not-updating#134766 "Hi,  Yes, you have to leave the field empty in the paypal configuration. But you know, this thread is talking about Paypal. There is no IP address list in the worldpay plugin.  Regards,") 12 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5  Views:1320 | [Last Post](/forum/28-shipping-methods/863931-paypal-ip-address-list-not-updating#134766 "Hi,  Yes, you have to leave the field empty in the paypal configuration. But you know, this thread is talking about Paypal. There is no IP address list in the worldpay plugin.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/864004-fedex-shipping-plugin-problem) | [Fedex Shipping Plugin problem](/forum/28-shipping-methods/864004-fedex-shipping-plugin-problem "I am having a problem with the FedEx plugin. When I do a test and check out it show the shop address as the ship to address instead of the clients mailing address. How do I fix that?  Also, I have all of the Fedex (US) shipping options checked but the FedEx Ground option does not show up. How do I get that shipping option to be available.  I also have the basic (free) version. If I turn off registration login so that they just fill out the form and then register, once it is filled out and I click &quot;Register&quot; nothing happen. What do I do to fix that? If I turn on &quot;Login&quot; there is not option for someone to create a new account only a &quot;Username&quot; and &quot;Password&quot; field. How make it so someone can create an account?  --   www.natures-nests.com/bird-houses-feeders/shop-bird-houses  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Firefox 25.0.1 -- Error-message(debug-mod must be tuned on) -- : Error&#95;message")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [cmrwailes](/forum/user/29907-cmrwailes "View cmrwailes's Profile")       [Last Post](/forum/28-shipping-methods/864004-fedex-shipping-plugin-problem#134742 "Hi,  1. I've done some tests through your website and the address step seems to be working fine.  2. If one of the FedEx service isn't available, it's probably coming from : - the shipping address that you are using - the weight/dimensions of your products - the way you configured your FedEx shipping method 3. Can you show me some screenshots of how did you configured your checkout workflow (&quot;Hikashop-&gt;System-&gt;Configuration-&gt;Checkout&quot;), and tell what what do you exactly want to do.") 12 years 11 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:468 | [Last Post](/forum/28-shipping-methods/864004-fedex-shipping-plugin-problem#134742 "Hi,  1. I've done some tests through your website and the address step seems to be working fine.  2. If one of the FedEx service isn't available, it's probably coming from : - the shipping address that you are using - the weight/dimensions of your products - the way you configured your FedEx shipping method 3. Can you show me some screenshots of how did you configured your checkout workflow (&quot;Hikashop-&gt;System-&gt;Configuration-&gt;Checkout&quot;), and tell what what do you exactly want to do.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863945-free-domestic-shipping-only) | [Free domestic shipping only](/forum/28-shipping-methods/863945-free-domestic-shipping-only "-- HikaShop version -- : 2.1.2 -- Joomla version -- : 2.5.16  Hello, on my client website, we are using the Australia Post shipping plugin. My client is asking can we setup the shipping so that a domestic, Australian customer has Free Shipping and the overseas customers have to pay either the AustPost sea or air freight shipping charge.  Can the plugin be configured to do this?  Thanks in advance, JR")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [jross](/forum/user/12187-jross "View jross's Profile")       [Last Post](/forum/28-shipping-methods/863945-free-domestic-shipping-only#134690 "That's brilliant, thanks so much. I have added all the countries in (except Aust) as suggested as well.  Thanks once again, JR :)") 12 years 11 months ago     by [jross](/forum/user/12187-jross "View jross's Profile") | Replies:5  Views:845 | [Last Post](/forum/28-shipping-methods/863945-free-domestic-shipping-only#134690 "That's brilliant, thanks so much. I have added all the countries in (except Aust) as suggested as well.  Thanks once again, JR :)") by [jross](/forum/user/12187-jross "View jross's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863816-having-issues-with-fed-ex-ups-plugins) | [Having issues with Fed Ex &amp; UPS plugins](/forum/28-shipping-methods/863816-having-issues-with-fed-ex-ups-plugins "Hello Hikashoppers,  I've been building an online cart for a company that has special shipping requirements. Currently they would like all orders that are 75 lbs. and below to ship through UPS ground to go to individual customers and all orders over 75 lbs to be shipped via Fed Ex LTL. The client has a rate setup through LTL and we've been having some difficultly getting the cart to divide the shipping between the two methods. Right now when processing orders it says that 'No shipping method is found' though both the Fed Ex and UPS plugins are published and enabled. If we disable the Fed Ex and UPS plugins we can use the manual shipping and we can divide the orders up, but the rates are based on the percentages that are supplied within the manual shipping plug and doesn't take advantage of the UPS and Fed Ex account numbers when processing the information.  We are in the process of going through the php files from the clients old website (because they had the same set up with their shipping with the UPS and Fed Ex sorting properly) and figuring out how it was setup and modernizing it for the current hikashop Fed Ex plugin, since it was configured last in 2006. It seems that Fed Ex has had some API changes in the last several years.  I've read through many of the other shipping threads here to see if anyone has tried to do something similar and haven't had any luck, so I'm turning to the internet. HALP :ohmy:  -- url of the page with the problem -- :   198.154.246.70/~javadave  -- HikaShop version -- : 2.1.1 -- Joomla version -- : 2.5.9 -- PHP version -- : 5.2 -- Browser(s) name and version -- : All Browsers -- Error-message(debug-mod must be tuned on) -- : N/A")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [quantuscreative](/forum/user/15605-quantuscreative "View quantuscreative's Profile")       [Last Post](/forum/28-shipping-methods/863816-having-issues-with-fed-ex-ups-plugins#134374 "If you have only two manual shipping method one with weight restrictions being 0 to 75 and another being 75 to 50000, the only time you would see both of them on the checkout would be for a weight of 75 exactly. Otherwise, the system will filter out the one which doesn't match the total weight of the products in the cart.") 12 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:812 | [Last Post](/forum/28-shipping-methods/863816-having-issues-with-fed-ex-ups-plugins#134374 "If you have only two manual shipping method one with weight restrictions being 0 to 75 and another being 75 to 50000, the only time you would see both of them on the checkout would be for a weight of 75 exactly. Otherwise, the system will filter out the one which doesn't match the total weight of the products in the cart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863891-how-to-add-packaging-costs) | [How to add packaging costs?](/forum/28-shipping-methods/863891-how-to-add-packaging-costs "-- url of the page with the problem -- :   mywebsite.com/mypage  -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hi,  how and where can I add packaging costs to the order overview at the end of the checkout and also in the order created email? With packaging costs, I mean the costs for cartons(boxes), paper etc..")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [Plotec](/forum/user/28323-plotec "View Plotec's Profile")       [Last Post](/forum/28-shipping-methods/863891-how-to-add-packaging-costs#134367 "Normally you just add the handling cost to the shipping costs and thus you would have to edit your shipping methods for that. There is no option in HikaShop for now to display such handling cost separately unless you create a small plugin to handle that.") 12 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:605 | [Last Post](/forum/28-shipping-methods/863891-how-to-add-packaging-costs#134367 "Normally you just add the handling cost to the shipping costs and thus you would have to edit your shipping methods for that. There is no option in HikaShop for now to display such handling cost separately unless you create a small plugin to handle that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863927-how-to-add-extra-shipping-costs-for-one-item) | [How to add extra shipping costs for one item](/forum/28-shipping-methods/863927-how-to-add-extra-shipping-costs-for-one-item "  www.mymaninchampagne.com/shop/my-man-in-champagne-shop  -- HikaShop version -- : HikaShop Business: 2.2.2 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.4  I have 3 Manual Shipping Zones set-up: France, EU, and Rest of the World. I am also using Price Per Product - Each of the shipping zones has a different price per product.  The whole process is working well - thanks to a lot of help from you.  I now have one product which is much heavier and needs extra shipping costs added.  What is the best way to do this?  If I create another set of Manual Shipping Zones (&amp; set to Price Per Product), how do I ensure the new set only apply to the heavier item?  I don't see a way of disabling/enabling the Shipping Prices in the Products page. Also, is there documentation for this section of the Products Page? I couldn't find it.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [Champagneman](/forum/user/28480-champagneman "View Champagneman's Profile")       [Last Post](/forum/28-shipping-methods/863927-how-to-add-extra-shipping-costs-for-one-item#134253 "OK - I'll try it out and get back to you.  Thanks for your help so far.") 12 years 11 months ago     by [Champagneman](/forum/user/28480-champagneman "View Champagneman's Profile") | Replies:4  Views:1478 | [Last Post](/forum/28-shipping-methods/863927-how-to-add-extra-shipping-costs-for-one-item#134253 "OK - I'll try it out and get back to you.  Thanks for your help so far.") by [Champagneman](/forum/user/28480-champagneman "View Champagneman's Profile")      12 years 11 months ago |
| [](/forum/28-shipping-methods/863866-radio-buttons-for-shipping-method) | [Radio buttons for shipping method.](/forum/28-shipping-methods/863866-radio-buttons-for-shipping-method "-- url of the page with the problem -- : http://http://www.lisarondahlpedersen.com/index.php/butik/unika-smyken/ringar/checkout -- HikaShop version -- : latest free version -- Joomla version -- : 3.2  -- Browser(s) name and version -- : Chrome 31.0.1650.57  I'm almost certain that the selection style for shipping methods was radio buttons. Since I've changed to Use bootsrap design-YES they have changed to a long button. Is there a way to change this? I prefer the radio buttons. My memory could be faulty here but I don't think so :unsure: Thanks in advance")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [swinglish](/forum/user/29338-swinglish "View swinglish's Profile")       [Last Post](/forum/28-shipping-methods/863866-radio-buttons-for-shipping-method#133968 "Thank you, I'll look into that.") 12 years 11 months ago     by [swinglish](/forum/user/29338-swinglish "View swinglish's Profile") | Replies:4  Views:844 | [Last Post](/forum/28-shipping-methods/863866-radio-buttons-for-shipping-method#133968 "Thank you, I'll look into that.") by [swinglish](/forum/user/29338-swinglish "View swinglish's Profile")      12 years 11 months ago |
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