[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/861329-sorting-of-shipping-methods-and-default-selection) | [Sorting of Shipping Methods and Default Selection](/forum/28-shipping-methods/861329-sorting-of-shipping-methods-and-default-selection "Hello, Is there a method to sort the shipping options presented to the end customer? if we were to use a mixture of USPS and UPS and FedEx, I'd like to sort all of the options by cost when presenting them to the customer. In lieu of that, is there a way to automatically default to the cheapest option? By default in the USPS module, the "first" option is auto selcted... and that is priority mail. At a minimum I'd like the chaper "First Class Mail' to be default") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 2 months ago, by [esses](/forum/user/26715-esses "View esses's Profile") [Last Post](/forum/28-shipping-methods/861329-sorting-of-shipping-methods-and-default-selection#120156 "I believe i've figured this out. The key is to make multiple instances of the same shipping method, each one with it's own selection of shipping options. So for example, I made 3 USPS shipping methods. One called first class mail. The 2nd called Priority mail. The 3rd called Express mail. Each with it's own set of restrictions, add-on-fees, notes, and relevant options selected. Repeat for FedEx and UPS. And of course re-order in the "Shipping Methods" menu as you'd mentioned to set the default and relative order... mixing and matching FedEx, UPS, and USPS as you wish. In hind sight, this seems so obvious but I couldn't find any tips on this anywhere, so I thought I'd document my learning for future users. Hopefully this is the right way to accomplish this.") 13 years 2 months ago by [esses](/forum/user/26715-esses "View esses's Profile") | Replies:3 Views:689 | [Last Post](/forum/28-shipping-methods/861329-sorting-of-shipping-methods-and-default-selection#120156 "I believe i've figured this out. The key is to make multiple instances of the same shipping method, each one with it's own selection of shipping options. So for example, I made 3 USPS shipping methods. One called first class mail. The 2nd called Priority mail. The 3rd called Express mail. Each with it's own set of restrictions, add-on-fees, notes, and relevant options selected. Repeat for FedEx and UPS. And of course re-order in the "Shipping Methods" menu as you'd mentioned to set the default and relative order... mixing and matching FedEx, UPS, and USPS as you wish. In hind sight, this seems so obvious but I couldn't find any tips on this anywhere, so I thought I'd document my learning for future users. Hopefully this is the right way to accomplish this.") by [esses](/forum/user/26715-esses "View esses's Profile") 13 years 2 months ago | | [](/forum/28-shipping-methods/861164-default-shipping-method-not-checked) | [Default shipping method not checked](/forum/28-shipping-methods/861164-default-shipping-method-not-checked "-- url of the page with the problem -- : www.mitrax.com.au -- HikaShop version -- : HikaShop Business: 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : Chrome/28.0.1500.95 -- Browser(s) name and version -- : Chrome/28.0.1500.95 -- Error-message(debug-mod must be tuned on) -- : N/A Guys, I have one shipping method with order set to 1 which shows up in checkout process. Could you advise how I can make this checked by default please. You will see that I have been successful with Payment methods but I cannot get shipping to do the same. Thanks in advance Rob") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 2 months ago, by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") [Last Post](/forum/28-shipping-methods/861164-default-shipping-method-not-checked#120040 "Your configuration and your email/views modification through Hikashop->Display->Views or Hikashop->System->Email won't be lost, but if you have edited the code some Hikashop system file, these modifications will be reverted.") 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:9 Views:874 | [Last Post](/forum/28-shipping-methods/861164-default-shipping-method-not-checked#120040 "Your configuration and your email/views modification through Hikashop->Display->Views or Hikashop->System->Email won't be lost, but if you have edited the code some Hikashop system file, these modifications will be reverted.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 2 months ago | | [](/forum/28-shipping-methods/861243-does-not-work-translating-from-the-language-file) | [Does not work translating from the language file](/forum/28-shipping-methods/861243-does-not-work-translating-from-the-language-file "-- url of the page with the problem -- : ibaby.com.ua/cart -- HikaShop version -- : 2.2.0 (Business) -- Joomla version -- : 3.1.1 -- PHP version -- : 5.3.17 Does not work translating from the language file when order amount is less than the minimum amount (500 грн.) for the process of the order. Displays the constant: "ORDER_TOTAL_TOO_LOW_FOR_SHIPPING_METHODS"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 2 months ago, by [zlenko](/forum/user/2047-zlenko "View zlenko's Profile") [Last Post](/forum/28-shipping-methods/861243-does-not-work-translating-from-the-language-file#119586 "Thank you. It works :-)") 13 years 2 months ago by [zlenko](/forum/user/2047-zlenko "View zlenko's Profile") | Replies:4 Views:839 | [Last Post](/forum/28-shipping-methods/861243-does-not-work-translating-from-the-language-file#119586 "Thank you. It works :-)") by [zlenko](/forum/user/2047-zlenko "View zlenko's Profile") 13 years 2 months ago | | [](/forum/28-shipping-methods/861145-cant-get-rid-of-usps-authentication-errors) | [Can't get rid of USPS authentication errors](/forum/28-shipping-methods/861145-cant-get-rid-of-usps-authentication-errors "-- url of the page with the problem -- : www.hennashoppe.com/products -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.2.17 -- Browser(s) name and version -- : Chrome Version 28.0.1500.95 m and IE 8 -- Error-message(debug-mod must be tuned on) -- : USPS error: 80040b1a Authorization failure. Perhaps username and/or password is incorrect. Failed to obtain shipping quotes. No shipping method found I've searched the forums, searched the web. I've contacted the USPS and had my ID moved to the production server.... I've added some weight and size limitations to the 1 product I've published so far, and it seems no matter what I do , I can't seem to figure out why I'm still getting these authentication errors. I even updated to a version of the USPS shipping plugin that was posted last week. I've tried with a US shipping zone I created as the restriction. I tried using the US country zone as the restriction. But all with no luck. I'm honestly at my wits end and believe I've just straight up run out of possible checkbox combinations to fiddle around with. Right now the site is just a single item with a few variations so I can get the functionality in place before we go do a massive data entry/porting effort. If I can get ONE item to work, i'd love to actually upgrade to a more advanced hikashop store so we can start accepting coupons etc. Help! Please?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 2 months ago, by [esses](/forum/user/26715-esses "View esses's Profile") [Last Post](/forum/28-shipping-methods/861145-cant-get-rid-of-usps-authentication-errors#119123 "So i'm going to face-palm myself. After wasting more time than I'm comfortable admitting..... I'm going to share for everyone this simple troubleshooting advice. Don't type.... instead ... COPY PASTE your user name from the USPS email into the plugin module. (yes... i wasted all this time because I typo'd my UserID. On the bright side... I learned a ton searching the forum archives). *face palm*") 13 years 2 months ago by [esses](/forum/user/26715-esses "View esses's Profile") | Replies:1 Views:691 | [Last Post](/forum/28-shipping-methods/861145-cant-get-rid-of-usps-authentication-errors#119123 "So i'm going to face-palm myself. After wasting more time than I'm comfortable admitting..... I'm going to share for everyone this simple troubleshooting advice. Don't type.... instead ... COPY PASTE your user name from the USPS email into the plugin module. (yes... i wasted all this time because I typo'd my UserID. On the bright side... I learned a ton searching the forum archives). *face palm*") by [esses](/forum/user/26715-esses "View esses's Profile") 13 years 2 months ago | | [](/forum/28-shipping-methods/861029-problem-with-new-custom-field-and-shipping-methods) | [Problem with new custom field and shipping methods](/forum/28-shipping-methods/861029-problem-with-new-custom-field-and-shipping-methods "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.0 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.21 -- Browser(s) name and version -- : Torch 25.0.0.3831 -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, I have a problem with a new custom field and shipping method which I can´t find a resolution to in the forum posts. Please forgive me if I have overlooked one. My situation is that the national shipper for which I have created shipping methods with different weight ranges also has 3 different pricing zones depending on different cities. Since I will also be accepting orders from outside the country I can´t use the cities field directly because many will be outside the country and not be relevant to this shipping scheme. So I created a new custom field for shipping zones and set it up to use payment zones. Then I created payment zones for all the corresponding cities in my country. This looks great on the form and auto creates it´s own dropdown list. I also created Shipping zones for the 3 shipping zones in my country and set as sub-zones the payment zones (cities) that are within the respective shipping zones. The shipping methods have restrictions for the shipping zones. The problem is that the shipping method is not showing up. I think that the problem has to be that Hikashop is not recognizing the payment zones I have set up for the new custom field, because I have tested the set up by set up a country zone as a sub-zone of the payment zone and then it does cause the shipment method to show up correctly. How can I get Hikashop to recognize the zones themselves that are entered into the new custom field?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [drandyb](/forum/user/24834-drandyb "View drandyb's Profile") [Last Post](/forum/28-shipping-methods/861029-problem-with-new-custom-field-and-shipping-methods#118822 "I've done some tests and the problem was coming from the fact that you have changed the "zone" option of your address_state custom field to Payment zone instead of States.") 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1641 | [Last Post](/forum/28-shipping-methods/861029-problem-with-new-custom-field-and-shipping-methods#118822 "I've done some tests and the problem was coming from the fact that you have changed the "zone" option of your address_state custom field to Payment zone instead of States.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/861089-shipping-based-on-location) | [Shipping based on location](/forum/28-shipping-methods/861089-shipping-based-on-location "I have a project where the client only delivers to Australia and New Zealand. The psotage is - $10 to Australia, $20 to New Zealand. I'm trying to use the australia podt plugin but I'm not sure if this is the right way to set this up.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [LemonChip](/forum/user/6683-lemonchip "View LemonChip's Profile") [Last Post](/forum/28-shipping-methods/861089-shipping-based-on-location#118803 "Hi, If I understand correctly, you need to set two different shipping price. $10 for Australia and $20 for New Zealand. The best solution is to create two shipping methods, one for Australia with a fee a $10 and create another one for New Zealand with a fee of $20.") 13 years 3 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:451 | [Last Post](/forum/28-shipping-methods/861089-shipping-based-on-location#118803 "Hi, If I understand correctly, you need to set two different shipping price. $10 for Australia and $20 for New Zealand. The best solution is to create two shipping methods, one for Australia with a fee a $10 and create another one for New Zealand with a fee of $20.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/861056-product-and-shipping-must-combine-how-to-do-that) | [product and shipping must combine + How to do that](/forum/28-shipping-methods/861056-product-and-shipping-must-combine-how-to-do-that "-- HikaShop version -- :2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Firefox 23 Hi.. have trouble to make a product, that must have a shipping method ? How do I do that ? Cant see this anywhere ? I hope Hikashop can do that ? Or is it in the Commercial version ? please reply ? Regards Nmouse") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [nmouse](/forum/user/19883-nmouse "View nmouse's Profile") [Last Post](/forum/28-shipping-methods/861056-product-and-shipping-must-combine-how-to-do-that#118767 "Hi, I am sorry but I don't understand what you said. The option to force the shipping is in the configuration : www.hikashop.com/support/documentation/5...ml#checkout_shipping After that I don't understand what is "change the delivery to online" or what you means with wrong order of shipping methods. When you configure a shipping method, you have a zone named "Restriction". You can check the checkbox and you will see the restriction possibilities. Regards,") 13 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:786 | [Last Post](/forum/28-shipping-methods/861056-product-and-shipping-must-combine-how-to-do-that#118767 "Hi, I am sorry but I don't understand what you said. The option to force the shipping is in the configuration : www.hikashop.com/support/documentation/5...ml#checkout_shipping After that I don't understand what is "change the delivery to online" or what you means with wrong order of shipping methods. When you configure a shipping method, you have a zone named "Restriction". You can check the checkbox and you will see the restriction possibilities. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860865-i-can-manage-only-20-manual-shipping-methods) | [I can manage only 20 manual shipping methods](/forum/28-shipping-methods/860865-i-can-manage-only-20-manual-shipping-methods "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : HikaShop Business: 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Explorer 10 -- Error-message(debug-mod must be tuned on) -- : Error_message Hi, today i noticed that when i go to manage my manual shipping method i see only the first 20 of them. What happened?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/28-shipping-methods/860865-i-can-manage-only-20-manual-shipping-methods#118333 "That's the case indeed. There was a restrictions column. We'll add it back in the future.") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:403 | [Last Post](/forum/28-shipping-methods/860865-i-can-manage-only-20-manual-shipping-methods#118333 "That's the case indeed. There was a restrictions column. We'll add it back in the future.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860861-error-while-sending-xml-to-ups-error-code-10002) | [Error while sending XML to UPS. Error code: 10002.](/forum/28-shipping-methods/860861-error-while-sending-xml-to-ups-error-code-10002 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : HikaShop Business 2.1.3, -- Joomla version -- :Joomla! 2.5.9 -- PHP version -- :latest -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- :Error while sending XML to UPS. Error code: 10002. Message: The XML document is well formed but the document is not valid I've entered all the information for UPS except the UPS Access Key. I've checked the weights and dimensions. Why doesn't the option for UPS even show up? I've done a Google search an implemented as many solutions as possible to no avail. This surely cant be because I haven't entered the access code right?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [Khalid Al Hassan](/forum/user/14321-khalid-al-hassan "View Khalid Al Hassan's Profile") [Last Post](/forum/28-shipping-methods/860861-error-while-sending-xml-to-ups-error-code-10002#118311 "Hi, Do you use a test account with the "debug" mode activated ? If you didn't specify the access key, at this moment the document could be considered as invalid because a information is missing. The UPS message said that the XML is valid but the document not. It means that some data are missing. Regards,") 13 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2692 | [Last Post](/forum/28-shipping-methods/860861-error-while-sending-xml-to-ups-error-code-10002#118311 "Hi, Do you use a test account with the "debug" mode activated ? If you didn't specify the access key, at this moment the document could be considered as invalid because a information is missing. The UPS message said that the XML is valid but the document not. It means that some data are missing. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860777-dont-understand-the-manual-shipping-plugin) | [Don't understand the manual shipping plugin :(](/forum/28-shipping-methods/860777-dont-understand-the-manual-shipping-plugin "So im looking at the different shipping plugins and I understand those that have a company associated with them like UPS. I dont live in the US so I dont think that would be a good option, and we...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [soncis](/forum/user/24976-soncis "View soncis's Profile") [Last Post](/forum/28-shipping-methods/860777-dont-understand-the-manual-shipping-plugin#118098 "I didn't exactly understood your question but I'll try to answer :) : 1. If you are using the shipping price per product method, every product's shipping price will be added to your customer final shipping price. 2. Your shipping method will be selected regarding the final weight of your order, so it will be the same thing if you buy 1 or 10 products.") 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:557 | [Last Post](/forum/28-shipping-methods/860777-dont-understand-the-manual-shipping-plugin#118098 "I didn't exactly understood your question but I'll try to answer :) : 1. If you are using the shipping price per product method, every product's shipping price will be added to your customer final shipping price. 2. Your shipping method will be selected regarding the final weight of your order, so it will be the same thing if you buy 1 or 10 products.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860762-usps-not-displaying-shipping-services-option-name) | [USPS not displaying Shipping services option name](/forum/28-shipping-methods/860762-usps-not-displaying-shipping-services-option-name "I've successfully installed the USPS plugin but the front end doesn't display the names of the USPS options. So instead of showing "United States Postal Service Parcel Post $x.xx" it shows "United States Postal Service $x.xx" for all USPS options. How do I fix this? bellaraejewelry.com/joomla/ In the meantime, I'm going to setup individual USPS types for each option. Not sure if that's how it should be done though.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [Lutya](/forum/user/23439-lutya "View Lutya's Profile") [Last Post](/forum/28-shipping-methods/860762-usps-not-displaying-shipping-services-option-name#117964 "Works great. Thanks so much. :cheer:") 13 years 3 months ago by [innocent92](/forum/user/25104-innocent92 "View innocent92's Profile") | Replies:6 Views:711 | [Last Post](/forum/28-shipping-methods/860762-usps-not-displaying-shipping-services-option-name#117964 "Works great. Thanks so much. :cheer:") by [innocent92](/forum/user/25104-innocent92 "View innocent92's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860712-aust-post-problem) | [Aust Post Problem](/forum/28-shipping-methods/860712-aust-post-problem "HikaShop version -- : 2.1.3 -- Joomla version -- : 3.1.5 It's stuck in the selection of 1(Express Post and 2(Standard Post. Even though I select "Standard Post", it's not changing at all. I have another ticket open for 2.2 upgrade but this one might be different problem.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [nlthein](/forum/user/14970-nlthein "View nlthein's Profile") [Last Post](/forum/28-shipping-methods/860712-aust-post-problem#117491 "Hi, As I said in this , it will maybe fix your issue to update, so you should firstly update your Hikashop version :).") 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:373 | [Last Post](/forum/28-shipping-methods/860712-aust-post-problem#117491 "Hi, As I said in this , it will maybe fix your issue to update, so you should firstly update your Hikashop version :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860630-shiiping-method-wont-show-on-frontend) | [Shiiping method wont show on Frontend](/forum/28-shipping-methods/860630-shiiping-method-wont-show-on-frontend "-- url of the page with the problem -- : 96.127.180.194/~magtacti/ -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.11 -- PHP version -- : x.x.x -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Error_message Everytime I try to purchase a product, the default shipping method (UPS) does not show. I get a message saying, no shipping method set. Even though it is set. Also after i refresh the page or empty the cart, the page redirect brings up an error message. Quick help would be greatly appreciated as this client want the site up ASAP. thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [johnnyb12](/forum/user/25371-johnnyb12 "View johnnyb12's Profile") [Last Post](/forum/28-shipping-methods/860630-shiiping-method-wont-show-on-frontend#117154 "Hi, I thought you would post another screenshot for the rest of your plugin configuration. Because your first screenshot does not display the complete configuration, all of the bottom is missing and is, like the rest, quite important. Regards,") 13 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:465 | [Last Post](/forum/28-shipping-methods/860630-shiiping-method-wont-show-on-frontend#117154 "Hi, I thought you would post another screenshot for the rest of your plugin configuration. Because your first screenshot does not display the complete configuration, all of the bottom is missing and is, like the rest, quite important. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/860596-shipping-cost-depending-on-total) | [Shipping Cost depending on Total ?](/forum/28-shipping-methods/860596-shipping-cost-depending-on-total "-- HikaShop version -- : HikaShop Starter 2.2.0 -- Joomla version -- : 2.5.14 I am trying to set the shipping cost depending on the total purchase. For example: If the total is above 100 USD > Shipping Cost = 20 USD Above 200 > Shipping Cost = 10 USD Above 300 > Shipping Cost = FREE Is that possible ??") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [bahakh](/forum/user/26020-bahakh "View bahakh's Profile") [Last Post](/forum/28-shipping-methods/860596-shipping-cost-depending-on-total#116958 "Hi, Sure, you should just create 2 manual shipping methods and use the Minimum/Maximum price options.") 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:600 | [Last Post](/forum/28-shipping-methods/860596-shipping-cost-depending-on-total#116958 "Hi, Sure, you should just create 2 manual shipping methods and use the Minimum/Maximum price options.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/852183-delivery-method) | [Delivery method.](/forum/28-shipping-methods/852183-delivery-method "I'm making a webshop with products to download. At check out there comes an error message "THERE WAS NOT FOUND A delivery method". all required fields are filled. Why is that?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 4 months ago, by [Dannydj](/forum/user/12869-dannydj "View Dannydj's Profile") [Last Post](/forum/28-shipping-methods/852183-delivery-method#116572 "The simplest question is, did you configured a shipping method? If yes, please post a screenshot of this method.") 13 years 3 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:5 Views:25 | [Last Post](/forum/28-shipping-methods/852183-delivery-method#116572 "The simplest question is, did you configured a shipping method? If yes, please post a screenshot of this method.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/852214-menu) | [Menu](/forum/28-shipping-methods/852214-menu "Toolbar in orders broken after Joomla update. Email button works but shipping invoice and invoice does nothing. Have tried this is Chrome, IE and Firefox. When you are at the top of the screen (in chrome only) the toolbar disappears altogether. Please help. [image] [image]") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [troy.scorer](/forum/user/23188-troy-scorer "View troy.scorer's Profile") [Last Post](/forum/28-shipping-methods/852214-menu#116568 "Hi there, I think this post may help you: www.hikashop.com/en/forum/2-general-talk...appeared.html#116050") 13 years 3 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:1 Views:3 | [Last Post](/forum/28-shipping-methods/852214-menu#116568 "Hi there, I think this post may help you: www.hikashop.com/en/forum/2-general-talk...appeared.html#116050") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/852211-shipping-method-wrong-on-customer-email) | [Shipping Method Wrong on Customer Email](/forum/28-shipping-methods/852211-shipping-method-wrong-on-customer-email "Hi guys, we're experiencing a problem when a customer places an order. The "Order Creation" email that goes to them is replacing their Shipping Address with their Billing Address. This is only...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [ilovekratom](/forum/user/10051-ilovekratom "View ilovekratom's Profile") [Last Post](/forum/28-shipping-methods/852211-shipping-method-wrong-on-customer-email#116566 "You can found the original emails in media/com_hikashop/mail (or media/mail in a Hikashop package). About the files which control it, there are multiple. You can start by the class class/mail.php (in the package). But I doubt that the issue come from this.") 13 years 3 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:6 Views:21 | [Last Post](/forum/28-shipping-methods/852211-shipping-method-wrong-on-customer-email#116566 "You can found the original emails in media/com_hikashop/mail (or media/mail in a Hikashop package). About the files which control it, there are multiple. You can start by the class class/mail.php (in the package). But I doubt that the issue come from this.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/852212-shipping-costs-dissapear) | [Shipping Costs Dissapear](/forum/28-shipping-methods/852212-shipping-costs-dissapear "Hi On our HikkaShop, all is working okay. But we have a issue with Shipping. For example, if we have "Product A" with a price of $100 and a shipping cost of $10 - and this is added to the cart, all looks okay, total cost $110. If though at this point we change the quantity to 2 and hit the small refresh icon, the shipping cost is removed. Changing the quantity back to 1 has no effect and neither does increasing it again, the shipping cost is removed. Hope someone can help !") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [katethomas](/forum/user/12008-katethomas "View katethomas's Profile") [Last Post](/forum/28-shipping-methods/852212-shipping-costs-dissapear#116561 "Hi there, Indeed we are in France so we can't see anything on your website. However, before copying your website, I would suggest you to update to 2.2.0 (the last Hikashop version). You should also post here the configuration of your shipping method (a screenshot will be perfect) which could help us spot the issue. If we can't find a solution with this, then we'll need to test on your website.") 13 years 3 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:3 Views:6 | [Last Post](/forum/28-shipping-methods/852212-shipping-costs-dissapear#116561 "Hi there, Indeed we are in France so we can't see anything on your website. However, before copying your website, I would suggest you to update to 2.2.0 (the last Hikashop version). You should also post here the configuration of your shipping method (a screenshot will be perfect) which could help us spot the issue. If we can't find a solution with this, then we'll need to test on your website.") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/852174-changes-in-cart-cart-is-empty) | [Changes in cart "cart is empty"](/forum/28-shipping-methods/852174-changes-in-cart-cart-is-empty "Hello, I just recently noticed a problem in our cart. When a products quantity is changed in the cart, or an item is deleted but there are still other products in the cart, I get the "Cart is Empty" message. The remaining products stay in the cart and when I click on the checkout button, the cart has been updated correctly. Everything updates correctly except getting a blank page with the "cart is empty", message after making a change. Thank you for any help. www.prm-atv.com") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 4 months ago, by [Carey](/forum/user/11933-carey "View Carey's Profile") [Last Post](/forum/28-shipping-methods/852174-changes-in-cart-cart-is-empty#116500 "Your ip should now be added. Thank you for looking into this for me!") 13 years 3 months ago by [Carey](/forum/user/11933-carey "View Carey's Profile") | Replies:10 Views:52 | [Last Post](/forum/28-shipping-methods/852174-changes-in-cart-cart-is-empty#116500 "Your ip should now be added. Thank you for looking into this for me!") by [Carey](/forum/user/11933-carey "View Carey's Profile") 13 years 3 months ago | | [](/forum/28-shipping-methods/851902-unhide-custom-field-after-updating-in-view) | [Unhide custom field after updating in view](/forum/28-shipping-methods/851902-unhide-custom-field-after-updating-in-view "I have two Order custom fields. * Do you have a serial number? Yes/No * Serial Number Serial number is set with Display limited to Do you have a serial number? = Yes. This is all working fine but I have recently edited the custom_fields view. This now checks for and populates these fields if an existing serial number is available based on the logged in user. This is all working but for some reason the Serial Number field is still hidden unless I click on the Yes toggle, even though it is already active on yes. Also when you click yes the serial number is populated so the values are being updated bu the display is not until I click on Yes. Any ideas on what I might be doing wrong? I would like to display the serial number field if I update the fields in the view.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 8 months ago, by [Devine](/forum/user/2915-devine "View Devine's Profile") [Last Post](/forum/28-shipping-methods/851902-unhide-custom-field-after-updating-in-view#116484 "Hi, I have no idea. I remember such bug in previous versions of HikaShop but we don't have the problem with the latest version on our end and I don't see why the modifications of this thread would change that. Did you try on a copy of your website with the latest version of HikaShop ? If it still doesn't work, does it work if you remove your changes ?") 13 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:72 | [Last Post](/forum/28-shipping-methods/851902-unhide-custom-field-after-updating-in-view#116484 "Hi, I have no idea. I remember such bug in previous versions of HikaShop but we don't have the problem with the latest version on our end and I don't see why the modifications of this thread would change that. Did you try on a copy of your website with the latest version of HikaShop ? If it still doesn't work, does it work if you remove your changes ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 3 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.056 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)