[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/852079-volume-not-calculated-correctly-in-cm) | [Volume not calculated correctly in cm](/forum/28-shipping-methods/852079-volume-not-calculated-correctly-in-cm "Hi, I've found that when I enter the dimensions of my products in cm and the maximum or minimum volume for my shipping methods in m3, the volume is not correctly calculated, which causes the wrong shipping methods to be available. When I enter the dimensions in m the volume is correctly calculated and the right shipping options are show. Therefore I believe that there is a bug in the way the volume is calculated in cm3. I am using the latest versions of both Hikashop (2.1.3) and Joomla (2.5.8). Kind regards, Chris") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [Foxworks](/forum/user/7379-foxworks "View Foxworks's Profile") [Last Post](/forum/28-shipping-methods/852079-volume-not-calculated-correctly-in-cm#106453 "Hi, I tested it on my end with the same setting as your 2 shipping method (without the zone restrictions) and your product and the second shipping method is showing like you want to. I think that your problem is probably coming from your zone restriction, if not are you using the last version of Hikashop ?") 13 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:31 | [Last Post](/forum/28-shipping-methods/852079-volume-not-calculated-correctly-in-cm#106453 "Hi, I tested it on my end with the same setting as your 2 shipping method (without the zone restrictions) and your product and the second shipping method is showing like you want to. I think that your problem is probably coming from your zone restriction, if not are you using the last version of Hikashop ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852068-page-goes-blank-when-change-order-status-backend) | [page goes blank when change order status backend](/forum/28-shipping-methods/852068-page-goes-blank-when-change-order-status-backend "Hi there, i'm working with the latest joomla 3.1.1 and the latest hikashop esential 2.1.3.. but i get this error now when i try to update the status of an order in the backend. any idea what goes wrong? Uncaught type error: can not set property value of null parent.document.getElementById('filter_status_34').value='confirmed';parent.default_filter_status_34='confirmed';if(typeof(parent.jQuery)!='undefined'){parent.jQuery(parent.document.getElementById('filter_status_34')).trigger('liszt:updated');} window.parent.hikashop.closeBox(); Thanks! Niels") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [nielsg](/forum/user/16154-nielsg "View nielsg's Profile") [Last Post](/forum/28-shipping-methods/852068-page-goes-blank-when-change-order-status-backend#106313 "FOUND IT!!! In the end, the Access Manager component was causing the problem. I've turned it off and all is good again. thanks for your time Niels") 13 years 5 months ago by [nielsg](/forum/user/16154-nielsg "View nielsg's Profile") | Replies:9 Views:38 | [Last Post](/forum/28-shipping-methods/852068-page-goes-blank-when-change-order-status-backend#106313 "FOUND IT!!! In the end, the Access Manager component was causing the problem. I've turned it off and all is good again. thanks for your time Niels") by [nielsg](/forum/user/16154-nielsg "View nielsg's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/851962-bug-in-shipping-on-checkout) | [Bug in shipping on checkout](/forum/28-shipping-methods/851962-bug-in-shipping-on-checkout "Hi, there seems to be a bug in the cart view (not the cart module) The problem arises with two manual shipping configurations, and the second one being a free shipping (0EUR). If someone has gone over the free shipping threshold and then goes back below the threshold using the product quantities, shipping costs are not displayed anymore. Note, that the correct manual shipping configuration is chosen. The shipping cost is just not displayed. Steps to reproduce: In Administration: 1. Add a manual shipping configuration with any price, no filters 2. Add a manual shipping configuration with no price and a minimum price filter of 50 EUR Now go to the front-end: 1. Put a product into the cart but stay below the 50 EUR threshold and goto checkout. The cart displays shipping information correctly after the sum. 2. Change the quantity of the cart, so that the sum passes the threshold of 50EUR. The cart now only dusplays the total, no shipping cost, which is ok. 3. Now change the quantity inside the cart so that you go below the threshold. Here's the BUG: The shipping configuration has changed to the first, correctly, but the shipping costs are not displayed. Thanks, Frank") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [thesilentman](/forum/user/13495-thesilentman "View thesilentman's Profile") [Last Post](/forum/28-shipping-methods/851962-bug-in-shipping-on-checkout#106234 "Hi Nicolas, I solved the issue :) After hours of reading and trying the manual shipment plugin to work, I read a article in your FAQ that causes the problem. "If you restricted your shipping method by price and kept the option "Include virtual product prices" to false on your shipping methods and that your products do not have a weight, the system might display an error message that no shipping methods were found even though the minimum price was reached because part of that price comes from virtual goods (with no weight). The solution is simple: either set a weight on your products or turn on the option "Include virtual product prices" in your shipping methods." Thank you for your help and have a nice day.") 13 years 5 months ago by [Rebo2k](/forum/user/19354-rebo2k "View Rebo2k's Profile") | Replies:14 Views:101 | [Last Post](/forum/28-shipping-methods/851962-bug-in-shipping-on-checkout#106234 "Hi Nicolas, I solved the issue :) After hours of reading and trying the manual shipment plugin to work, I read a article in your FAQ that causes the problem. "If you restricted your shipping method by price and kept the option "Include virtual product prices" to false on your shipping methods and that your products do not have a weight, the system might display an error message that no shipping methods were found even though the minimum price was reached because part of that price comes from virtual goods (with no weight). The solution is simple: either set a weight on your products or turn on the option "Include virtual product prices" in your shipping methods." Thank you for your help and have a nice day.") by [Rebo2k](/forum/user/19354-rebo2k "View Rebo2k's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852070-error-processing-transaction-270-line-item-1-inval) | [error processing transaction:270 line item 1 inval](/forum/28-shipping-methods/852070-error-processing-transaction-270-line-item-1-inval "I'm using the latest version of HS (2.1.3) on J2.5.11. We're using the Authorize.net checkout and when we get to the 'review your order' screen in the checkout process (advanced workflow) we're getting the following error: There was an error while processing your transaction: 270 Line item 1 is invalid. And the user is just taken back to that same status page whenever you click the next button. We also have the check payment (and bank transfer) payment plugin enabled. We are using UPS and manual shipping methods. We do require login to checkout. Can't find anything here that is close to this issue. Any ideas what might be causing this? It was working fine prior to a switch to a new server a few days ago. CORRECTION: When pressing the NEXT button after that error is displayed the user is taken back to the Payment step where they have to fill in their CC info again. Using the Pay by Check method works fine.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [cpaschen](/forum/user/12420-cpaschen "View cpaschen's Profile") [Last Post](/forum/28-shipping-methods/852070-error-processing-transaction-270-line-item-1-inval#105983 "OK ... finally tracked it down (for anyone else having this issue). It WAS related to what non-printable ascii codes in the title HOWEVER, Authorize.net (or the HS auth.net payment plugin) somehow interprets " - " (i.e. <space><hyphen><space>) as a non-ascii sequence and that is what was blocking the processing. I'm not sure exactly how this was working before. But after replacing a couple m-dashes with hyphens and then making sure the spaces around all hyphens were removed, it seems to be working properly. Thanks for pointing me in the right direction.") 13 years 5 months ago by [cpaschen](/forum/user/12420-cpaschen "View cpaschen's Profile") | Replies:6 Views:21 | [Last Post](/forum/28-shipping-methods/852070-error-processing-transaction-270-line-item-1-inval#105983 "OK ... finally tracked it down (for anyone else having this issue). It WAS related to what non-printable ascii codes in the title HOWEVER, Authorize.net (or the HS auth.net payment plugin) somehow interprets " - " (i.e. ) as a non-ascii sequence and that is what was blocking the processing. I'm not sure exactly how this was working before. But after replacing a couple m-dashes with hyphens and then making sure the spaces around all hyphens were removed, it seems to be working properly. Thanks for pointing me in the right direction.") by [cpaschen](/forum/user/12420-cpaschen "View cpaschen's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852073-checkout-process-stops-after-registration) | [Checkout process stops after registration](/forum/28-shipping-methods/852073-checkout-process-stops-after-registration "Hello, I have following checkout workflow: cart,login,shipping_payment,address_confirm,end If I choose no registration, it seems to be ok But if I choose simplified registration, checkout process breaks after registration step. No "Next" and "Continue Shopping" buttons. Just everything disappears. Do I miss something, or it's a bug?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [destination\_sirius](/forum/user/18797-destination-sirius "View destination_sirius's Profile") [Last Post](/forum/28-shipping-methods/852073-checkout-process-stops-after-registration#105970 "Hi, That's probably because you have turned on the user account activation in the joomla user manager options and that your template is not displaying messages (because there is a message written there to say that you need to click on the activation link of the email that was sent): www.hikashop.com/en/support/documentatio...issues.html#messages") 13 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:30 | [Last Post](/forum/28-shipping-methods/852073-checkout-process-stops-after-registration#105970 "Hi, That's probably because you have turned on the user account activation in the joomla user manager options and that your template is not displaying messages (because there is a message written there to say that you need to click on the activation link of the email that was sent): www.hikashop.com/en/support/documentatio...issues.html#messages") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852031-on-checkout-error-310-net-err-too-many-redirects) | [On checkout Error 310 (net::ERR\_TOO\_MANY\_REDIRECTS](/forum/28-shipping-methods/852031-on-checkout-error-310-net-err-too-many-redirects "Hello, I have a problem. When I try finalyzing an order and login that's the error I receive in my browser. Before this happened i did 2 things that might've caused it: 1. I tried adding a cutom field to a product, this is the link: www.nfx.ro/lumiere/tablouri-postere-onea...637890-fotografia-ta And it doesn't work, it just appears the word "Specificatii" (which means Specifications) under the Add to cart button, and that's it. (this is another problem, and if necessary i will make another topic for it). 2. I installed SH404SEF, so I can create a nicer url for that link, something like /fotografia-ta , because the default as you can see it's pretty ugly. I tried making a menu button as Hikashop Product, but when I click on select product on the menu creation page the site never loads the products page to select one. This is another problem - again, if it is necesarry i will make another topic for it. After I discovered the error, I completely uninstalled SH404SEF, even disabled all sef options, nothing seems to help. I also disabled the custom field, that didn't help either. Please help - i will provide login credentials when requested. Thank you and please help soon! p.s. if the site is down just PM me, in 5 minutes it will be up (it's a virtual machine).") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [lex131](/forum/user/12191-lex131 "View lex131's Profile") [Last Post](/forum/28-shipping-methods/852031-on-checkout-error-310-net-err-too-many-redirects#105968 "I don't see the problem with the screenshot of the documentation. Of course you don't have the module with the id on the right of the screenshot since you're looking at the product page, not at a module HTML/CSS. Since it's on the product page, you can use that: .hikashop_product_page .hikashop_product_price{ color: #99cc00; font-size: 14px;}") 13 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15 Views:71 | [Last Post](/forum/28-shipping-methods/852031-on-checkout-error-310-net-err-too-many-redirects#105968 "I don't see the problem with the screenshot of the documentation. Of course you don't have the module with the id on the right of the screenshot since you're looking at the product page, not at a module HTML/CSS. Since it's on the product page, you can use that: .hikashop_product_page .hikashop_product_price{ color: #99cc00; font-size: 14px;}") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852072-shipping-or-billing-address-not-recognized) | [Shipping or billing address not recognized](/forum/28-shipping-methods/852072-shipping-or-billing-address-not-recognized "Hi there, I have a "big" problem. When a user registers on Joomla, I ask for the address in the registration form (joomla user), but when he arrive to the "shipping step" in the checkout flow, there are no address, nor shipping nor billing. Are there a way to use the informations inserted during the Joomla registration in the checkout flow? Thanks, Daniele") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [dascos](/forum/user/20232-dascos "View dascos's Profile") [Last Post](/forum/28-shipping-methods/852072-shipping-or-billing-address-not-recognized#105921 "Hi, No, that's not possible. What you should do is use the HikaShop user registration page instead of the Joomla registration so that the address the user enters during the registration is stored in HikaShop. You can do that by turning on the plugin called "Redirect Joomla registration to HikaShop Plugin"") 13 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:12 | [Last Post](/forum/28-shipping-methods/852072-shipping-or-billing-address-not-recognized#105921 "Hi, No, that's not possible. What you should do is use the HikaShop user registration page instead of the Joomla registration so that the address the user enters during the registration is stored in HikaShop. You can do that by turning on the plugin called "Redirect Joomla registration to HikaShop Plugin"") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/851194-shipping-wishlist-very-important) | [Shipping Wishlist - Very Important](/forum/28-shipping-methods/851194-shipping-wishlist-very-important "I have found HikaShop to be a fantastic e-commerce system. It is lacking just one thing, and it is a major issue. It does not tie into FedEx, UPS, USPPS, etc and allow the shop owner the ability to...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 15 years 5 months ago, by [jstvnson](/forum/user/1707-jstvnson "View jstvnson's Profile") [Last Post](/forum/28-shipping-methods/851194-shipping-wishlist-very-important#105768 "Hi, No news at my knowledge. But you can post a request in the commercial jobs section of this forum or ask to a third developer to make this development faster.") 13 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:10 Views:1192 | [Last Post](/forum/28-shipping-methods/851194-shipping-wishlist-very-important#105768 "Hi, No news at my knowledge. But you can post a request in the commercial jobs section of this forum or ask to a third developer to make this development faster.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/851173-continue-shopping) | [Continue shopping](/forum/28-shipping-methods/851173-continue-shopping "I'm not sure if this is a bug or my configuration is wrong but in my last implementation of Hikashop, the "continue shopping" and "proceed to checkout" buttons appeared automatically when I added an...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 15 years 7 months ago, by [AllisonR](/forum/user/1880-allisonr "View AllisonR's Profile") [Last Post](/forum/28-shipping-methods/851173-continue-shopping?start=40#105696 "Hi, This is Joomla parameters, you have to use the ACLs in order to restrict the access to the other components. You should find the answer here: forum.civicrm.org/index.php?topic=25078.0 forum.joomla.org/viewtopic.php?f=673&t=749774") 13 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/28-shipping-methods/851173-continue-shopping?start=0 "Page:1") - [2](/forum/28-shipping-methods/851173-continue-shopping?start=20 "Page:2") - [3](/forum/28-shipping-methods/851173-continue-shopping?start=40 "Page:3") | Replies:43 Views:1580 | [Last Post](/forum/28-shipping-methods/851173-continue-shopping?start=40#105696 "Hi, This is Joomla parameters, you have to use the ACLs in order to restrict the access to the other components. You should find the answer here: forum.civicrm.org/index.php?topic=25078.0 forum.joomla.org/viewtopic.php?f=673&t=749774") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852067-modification) | [MODIFICATION](/forum/28-shipping-methods/852067-modification "Please in which file can I find this "The total of your order is too low for all the possible shipping methods" I would like to add something to it") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [ucsmart](/forum/user/19914-ucsmart "View ucsmart's Profile") [Last Post](/forum/28-shipping-methods/852067-modification#105570 "Hi, This is in the language file, you can override this translation via the menu Configuration > Languages, edit your language file and add the key + translation in th override part. ORDER_TOTAL_TOO_LOW_FOR_SHIPPING_METHODS="The total of your order is too low for all the possible shipping methods"") 13 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:16 | [Last Post](/forum/28-shipping-methods/852067-modification#105570 "Hi, This is in the language file, you can override this translation via the menu Configuration > Languages, edit your language file and add the key + translation in th override part. ORDER_TOTAL_TOO_LOW_FOR_SHIPPING_METHODS="The total of your order is too low for all the possible shipping methods"") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852066-bit-lost-setting-up-my-shipping-method) | [bit lost setting up my shipping method](/forum/28-shipping-methods/852066-bit-lost-setting-up-my-shipping-method "Hi, I am trying to set up a manual shipping method in my cart. I have just purchased a business edition of hikashop. then I have enabled the plugin and created my option o the shipping methods. Although I have enabled the plugin, I am still unable to enable to shipping method. Can you please help me?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [incrediblebaker](/forum/user/19825-incrediblebaker "View incrediblebaker's Profile") [Last Post](/forum/28-shipping-methods/852066-bit-lost-setting-up-my-shipping-method#105546 "please forget my silly question. It has been a very long day. :dry:") 13 years 5 months ago by [incrediblebaker](/forum/user/19825-incrediblebaker "View incrediblebaker's Profile") | Replies:1 Views:12 | [Last Post](/forum/28-shipping-methods/852066-bit-lost-setting-up-my-shipping-method#105546 "please forget my silly question. It has been a very long day. :dry:") by [incrediblebaker](/forum/user/19825-incrediblebaker "View incrediblebaker's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852061-modification-reason) | [Modification reason](/forum/28-shipping-methods/852061-modification-reason "I had to update the shipping address on a customer. And for the modification reason I put because the customer called in and wanted it changed... where does hikashop keep track of the modification...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") [Last Post](/forum/28-shipping-methods/852061-modification-reason#105381 "The reason is displayed in the history listing at the bottom of the order details page, unless you turned off the HikaShop history plugin.") 13 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:15 | [Last Post](/forum/28-shipping-methods/852061-modification-reason#105381 "The reason is displayed in the history listing at the bottom of the order details page, unless you turned off the HikaShop history plugin.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852034-paypal-stopped-working) | [paypal stopped working](/forum/28-shipping-methods/852034-paypal-stopped-working "It was working fine before. Now it says No payment methods found. inspirationave.com") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [eliyingling](/forum/user/19231-eliyingling "View eliyingling's Profile") [Last Post](/forum/28-shipping-methods/852034-paypal-stopped-working#105331 "Hi, You payment method is linked to a specific shipping method and to a specific currency. If the currency or the selected shipping method is not the right one, the plugin will not be displayed. Regards,") 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:16 | [Last Post](/forum/28-shipping-methods/852034-paypal-stopped-working#105331 "Hi, You payment method is linked to a specific shipping method and to a specific currency. If the currency or the selected shipping method is not the right one, the plugin will not be displayed. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852032-norway-not-in-europe) | [Norway not in Europe](/forum/28-shipping-methods/852032-norway-not-in-europe "Hi, we just had a customer from Norway, who couldn't choose a shipping method, because Norway apparently isn't counted as Europe in this respect, for which we have set the shipping and payment...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [Shoresh](/forum/user/7210-shoresh "View Shoresh's Profile") [Last Post](/forum/28-shipping-methods/852032-norway-not-in-europe#105258 "The default Europe tax zone in HikaShop does not include Norway as it is not in the European Union VAT area: en.wikipedia.org/wiki/European_Union_val...dded_tax#EU_VAT_area") 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:39 | [Last Post](/forum/28-shipping-methods/852032-norway-not-in-europe#105258 "The default Europe tax zone in HikaShop does not include Norway as it is not in the European Union VAT area: en.wikipedia.org/wiki/European_Union_val...dded_tax#EU_VAT_area") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852026-shopping-cart-volume-not-getting-generated-correct) | [Shopping Cart Volume not getting generated correct](/forum/28-shipping-methods/852026-shopping-cart-volume-not-getting-generated-correct "Found and issue with shipping calculations. 1. I have and item that is 50 X 33 X 18 cm. Fine by Australia Post, but if I order 3 of the same items and group together it should give the error that it exceeds the max volume allowed by the selected Shipping Method. As you should send the 33 x (18 * 3), but instead you send 33 x 18 calculating the incorrect volume and providing in accurate shipping quotes. In the example above, if we sent to North Queensland it would cost us $40 in shipping. 2. So then I said not to group products so it would force 1 item per box, it does this correctly but does not add the additional charge for each box. Our additional charge include the cost of Registration and Tracking, so needs to be added for each box not just the first one. Hopefully I am doing something wrong, but I have tried every combination and so far these results are consistent. Richard") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [crowcreekc](/forum/user/6451-crowcreekc "View crowcreekc's Profile") [Last Post](/forum/28-shipping-methods/852026-shopping-cart-volume-not-getting-generated-correct#105241 "As I said, in your case you'll have to send 3 packages to Australia Post and the fee will be the same regarding the state of your "Group package" option. But if you want to restrict the use of your Australia post shipping method just for when you'll have to send 1 package, the solution would be to edit the code of your Australia Post shipping plugin and to add this code : before these lines :") 13 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:55 | [Last Post](/forum/28-shipping-methods/852026-shopping-cart-volume-not-getting-generated-correct#105241 "As I said, in your case you'll have to send 3 packages to Australia Post and the fee will be the same regarding the state of your "Group package" option. But if you want to restrict the use of your Australia post shipping method just for when you'll have to send 1 package, the solution would be to edit the code of your Australia Post shipping plugin and to add this code : before these lines :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852023-strange-work-of-your-hikashop-alphauserpoints-plug) | [Strange work of your Hikashop AlphaUserPoints Plug](/forum/28-shipping-methods/852023-strange-work-of-your-hikashop-alphauserpoints-plug "Hi, I notice a bad behavior of you payment points plugin. So, first i have this first points situation I have this setting on your plugin I do a purchase of Euro 15,40 plus Euro 8 of shipping cost: the total is 23,40 - euro 1,80 for 36points = Euro 21,60 I set the order to payed and i have this situation Then i set the order to confirmed and i have this Finally i set the order to shipped and the final situation is The sistem gives me an amount of 72 points But i must have only 15 points that are the points of my last purchase. What's wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 5 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/28-shipping-methods/852023-strange-work-of-your-hikashop-alphauserpoints-plug#105130 "Hi, It is generic options of payment plugins when the plugin is used as a payment method (display as a payment method in the checkout). Regards,") 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:16 Views:73 | [Last Post](/forum/28-shipping-methods/852023-strange-work-of-your-hikashop-alphauserpoints-plug#105130 "Hi, It is generic options of payment plugins when the plugin is used as a payment method (display as a payment method in the checkout). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/851308-proceed-to-checkout-goes-to-blank-page) | [Proceed To Checkout Goes To Blank Page?](/forum/28-shipping-methods/851308-proceed-to-checkout-goes-to-blank-page "Hello, I need some assistance. It seems when I add an order to the cart and click on Proceed to Checkout cart module, instead of going to the checkout page it goes to a blank page and two buttons appear that say next and continue shopping. (please see attached photo) Now if I click Proceed to Checkout again then it goes to the checkout page where it asks for payment. Is there a way to fix this because I don't want people to get confused and give up and leave the purchasing process. Also, Is there a way to put the product the person is buying above the Billing and Shipping address in checkout instead of it being on the bottom of the page under the payment methods? Thanks, Cat' :)") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 10 months ago, by [dupree1015](/forum/user/5318-dupree1015 "View dupree1015's Profile") [Last Post](/forum/28-shipping-methods/851308-proceed-to-checkout-goes-to-blank-page#104918 "Hi, Please check your file "/home/shop38/public_html/matrixtreasures/components/com_hikashop/views/cart/view.html.php". You can just read his content and check the header of the file (the first lines which indicates the version of HikaShop). We have to be sure that this file (and so, the others) have been right updated. The database can be up to date and store the "2.1.3" version in the config table, but the file have to be updated too. Please check your PHP error log each time you have a full blank page. And you can check the file (at the line indicated) in order to see where the error come from. But my main problem is that, the file and the line you gave is not the same in the official 2.1.3 package (and we do not change the file in the package). If your file is not the same than mine but the same version is indicated. I think you can understand that we can't provide you any usefull support, because we can't fix a problem if we don't have same files (pr your files are broken). Best regards,") 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:14 Views:654 | [Last Post](/forum/28-shipping-methods/851308-proceed-to-checkout-goes-to-blank-page#104918 "Hi, Please check your file "/home/shop38/public_html/matrixtreasures/components/com_hikashop/views/cart/view.html.php". You can just read his content and check the header of the file (the first lines which indicates the version of HikaShop). We have to be sure that this file (and so, the others) have been right updated. The database can be up to date and store the "2.1.3" version in the config table, but the file have to be updated too. Please check your PHP error log each time you have a full blank page. And you can check the file (at the line indicated) in order to see where the error come from. But my main problem is that, the file and the line you gave is not the same in the official 2.1.3 package (and we do not change the file in the package). If your file is not the same than mine but the same version is indicated. I think you can understand that we can't provide you any usefull support, because we can't fix a problem if we don't have same files (pr your files are broken). Best regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852013-integration-with-joomla-3-1-tags-feature) | [Integration with Joomla 3.1 tags feature](/forum/28-shipping-methods/852013-integration-with-joomla-3-1-tags-feature "I think that HikaShop could benefit by using the built in Joomla 3.1 tags feature. It would be great to be able to click a product, then click on a tag and see all articles in Joomla and all HikaShop products with those tags. Until then, is there a way to display the keywords field in the product information page so each keyword is a hyperlink to other products containing that exact keyword?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [scisteffan](/forum/user/18922-scisteffan "View scisteffan's Profile") [Last Post](/forum/28-shipping-methods/852013-integration-with-joomla-3-1-tags-feature#104411 "Hi, We are working on : - Multi Shipping & Multi Payment (with some new plugins interfaces) - Mass action system These two points are the two main features for the next big release. The tag feature is in our TODO list for this summer, but we have to analyze this feature in Joomla and see own it could be integrated in HikaShop. Regards,") 13 years 5 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:31 | [Last Post](/forum/28-shipping-methods/852013-integration-with-joomla-3-1-tags-feature#104411 "Hi, We are working on : - Multi Shipping & Multi Payment (with some new plugins interfaces) - Mass action system These two points are the two main features for the next big release. The tag feature is in our TODO list for this summer, but we have to analyze this feature in Joomla and see own it could be integrated in HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/852015-problem-in-checkout) | [Problem in checkout](/forum/28-shipping-methods/852015-problem-in-checkout "Hi everybody, when i try to buy something in my shop, everything stop! In the log file i read this: [Mon May 13 14:49:16 2013] [warn] [client 151.33.41.92] mod_fcgid: read data timeout in 90 seconds, referer: floranixena.it/index.php?option=com_hika...=step&step=1&lang=it [Mon May 13 14:49:16 2013] [error] [client 151.33.41.92] Premature end of script headers: index.php, referer: floranixena.it/index.php?option=com_hika...=step&step=1&lang=it What's the problem...? Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [d4rkcloud](/forum/user/7676-d4rkcloud "View d4rkcloud's Profile") [Last Post](/forum/28-shipping-methods/852015-problem-in-checkout#104362 "It's normal, the problem is not that there is not enough time to process the page but that there is some code on the page which is looping indefinitely. There must be some 3rd party plugin interfering here. I would recommend to deactivate the plugins on your website one by one and testing the checkout each time to see which one is causing the problem, starting with plugins of the group "user" and "system".") 13 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:42 | [Last Post](/forum/28-shipping-methods/852015-problem-in-checkout#104362 "It's normal, the problem is not that there is not enough time to process the page but that there is some code on the page which is looping indefinitely. There must be some 3rd party plugin interfering here. I would recommend to deactivate the plugins on your website one by one and testing the checkout each time to see which one is causing the problem, starting with plugins of the group "user" and "system".") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 5 months ago | | [](/forum/28-shipping-methods/851955-default-payment-methods) | [Default Payment Methods](/forum/28-shipping-methods/851955-default-payment-methods "Hi, re www.biggerediamonds4less.co.uk , I'm trying to make Worldpay the dafault and auto selected payment method but if I leave the settings to AutoSelect it always selects Paypal. Is there a way to set the default method? I've looked everywqhere and can't find it. For the time being I've set it so that the shopper has to select one of the other. Ideally I'd like our preferred method autoselected.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [Andreas](/forum/user/2531-andreas "View Andreas's Profile") [Last Post](/forum/28-shipping-methods/851955-default-payment-methods#104289 "On my end, Worldpay is now selected by default on your website.") 13 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:49 | [Last Post](/forum/28-shipping-methods/851955-default-payment-methods#104289 "On my end, Worldpay is now selected by default on your website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 5 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.051 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)