[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/851992-add-cart-status-to-all-order-emails) | [Add Cart STATUS to All Order Emails](/forum/28-shipping-methods/851992-add-cart-status-to-all-order-emails "It would be great to ADD the Cart Status to all of the order emails sent so that the customer (and especially the Vendor) can see the SHIPPING METHOD and PAYMENT METHOD used on the order. Currently the only way to see these methods is to log into the website as this data is not on any of the emails. Example: You chose the shipping method: Free Shipping! You chose the payment method: Bank transfer Our client would love to see the above lines appear on the emails they receive from Hikashop when an order is created. Is there any way to add this? Where? Thank you.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") [Last Post](/forum/28-shipping-methods/851992-add-cart-status-to-all-order-emails#102363 "Hi, In order to do that, you can do like explained on this thread: www.hikashop.com/en/forum/4-how-to/42647...d-name-on-email.html") 13 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:20 | [Last Post](/forum/28-shipping-methods/851992-add-cart-status-to-all-order-emails#102363 "Hi, In order to do that, you can do like explained on this thread: www.hikashop.com/en/forum/4-how-to/42647...d-name-on-email.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851988-error-1064-at-checkout) | [Error 1064 at checkout](/forum/28-shipping-methods/851988-error-1064-at-checkout "When I have added items to my cart and click the checkout button in the basket module, I get an error 1064. Any ideas why this started happening? Best, Astrid") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [aztrid](/forum/user/17820-aztrid "View aztrid's Profile") [Last Post](/forum/28-shipping-methods/851988-error-1064-at-checkout#102330 "Thank you, that seems to have solved the problem :)") 13 years 6 months ago by [aztrid](/forum/user/17820-aztrid "View aztrid's Profile") | Replies:2 Views:27 | [Last Post](/forum/28-shipping-methods/851988-error-1064-at-checkout#102330 "Thank you, that seems to have solved the problem :)") by [aztrid](/forum/user/17820-aztrid "View aztrid's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851519-getting-rid-of-no-shipping-method-found) | [Getting rid of "No Shipping Method Found"](/forum/28-shipping-methods/851519-getting-rid-of-no-shipping-method-found "My client reports getting the No Shipping Method Found message and I've checked the on this. I've done some test orders but I didn't see any messages. I don't want to charge any price to the product order. What I've done is: Product Setting - qty = unlimited - Min/Max quantity per order = 0 & unlimited - weight = 0kg - L/W/H = all set to 0 Shipping Method 1. Set the "HikaShop manual shipping plugin" to enable. 2. Created a shipping method titled "all_shipping". 3. Restricted the zone to "Australia", shipping price as $0.00 and minimum price to $0.00. 4. Set "Include virtual products price" = Yes Are these the right settings to get rid of the "No shipping method found" message?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [eng](/forum/user/4734-eng "View eng's Profile") [Last Post](/forum/28-shipping-methods/851519-getting-rid-of-no-shipping-method-found#102089 "Hi, If your shipping method don't want to display, I think that checking the will probably help you. Also, you should try to put your address step Before your shipping step through your checkout workflow. Hope this will help you a little.") 13 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:527 | [Last Post](/forum/28-shipping-methods/851519-getting-rid-of-no-shipping-method-found#102089 "Hi, If your shipping method don't want to display, I think that checking the will probably help you. Also, you should try to put your address step Before your shipping step through your checkout workflow. Hope this will help you a little.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851987-free-shipping-on-vouchers-showing-no-payment) | [Free shipping on Vouchers - Showing No Payment](/forum/28-shipping-methods/851987-free-shipping-on-vouchers-showing-no-payment "HI there. We just upgrade to the Business version of HikaShop to help support our product launch of Gym gift vouchers. Already setup are various products they can buy using the Australian Post Plugin (works very well), and there is the manual shipping for pickup at the gym which also works. Struggling thou to get the free shipping working on the Gift Vouchers. Keeps coming up with no payment method available. I've turned on the shipping by product for manual shipping and I think I've gotten that set the for test voucher on the site, tried min volume and bits like that, but no success. The ideal situation is that the free shipping only appears if they have selected a product which has free shipping (and a bit of an ask, that option is removed if they add in a product which does have shipping). I can provide onetime access to the system for support. thanks David") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [thetonto](/forum/user/7745-thetonto "View thetonto's Profile") [Last Post](/forum/28-shipping-methods/851987-free-shipping-on-vouchers-showing-no-payment#102008 "Oh wow. I am covered in SHAME. It was only after I sent the support details to Hikateam I thought to go and actually check the payment method (we use Paypal) and guess what. You have to select the different shipping options in there that the payment method applies to. I did just review the FAQ, and may I suggest adding to item 2 to include that the payment plugin is configured for all shipping methods. (and specifically if you add an new shipping method after initial setup). Maybe even add and extra item to read something like "If your shipping selection is showing no payment method found please check that the shipping method is enabled within the payment module" One of the trade off's with having such a great customisable product is that it can get complex. thanks Hika Team. d") 13 years 6 months ago by [thetonto](/forum/user/7745-thetonto "View thetonto's Profile") | Replies:1 Views:9 | [Last Post](/forum/28-shipping-methods/851987-free-shipping-on-vouchers-showing-no-payment#102008 "Oh wow. I am covered in SHAME. It was only after I sent the support details to Hikateam I thought to go and actually check the payment method (we use Paypal) and guess what. You have to select the different shipping options in there that the payment method applies to. I did just review the FAQ, and may I suggest adding to item 2 to include that the payment plugin is configured for all shipping methods. (and specifically if you add an new shipping method after initial setup). Maybe even add and extra item to read something like "If your shipping selection is showing no payment method found please check that the shipping method is enabled within the payment module" One of the trade off's with having such a great customisable product is that it can get complex. thanks Hika Team. d") by [thetonto](/forum/user/7745-thetonto "View thetonto's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851983-title-tag-in-admin-area) | [Title tag in admin area](/forum/28-shipping-methods/851983-title-tag-in-admin-area "Is this a problem or just a little bug? When you are in the administrator area of hikashop, then hold the mouse over the tabs in firefox, there is showing a lot of code.. In view source it's like this..") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [holm76](/forum/user/9743-holm76 "View holm76's Profile") [Last Post](/forum/28-shipping-methods/851983-title-tag-in-admin-area#101947 "Hi, The problem was coming from the new Joomla versions, they add the title name without removing the html tags. You can edit the file "administrator/components/com_hikashop/helper/helper.php" and in the function "hikashop_setTitle()" add at the end:") 13 years 6 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:25 | [Last Post](/forum/28-shipping-methods/851983-title-tag-in-admin-area#101947 "Hi, The problem was coming from the new Joomla versions, they add the title name without removing the html tags. You can edit the file "administrator/components/com_hikashop/helper/helper.php" and in the function "hikashop_setTitle()" add at the end:") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851553-feature-request-bulk-invoice-order-printing) | [Feature request - Bulk Invoice/Order printing](/forum/28-shipping-methods/851553-feature-request-bulk-invoice-order-printing "Would be great to be able to bulk print orders/invoices. Another good feature would be the ability to change the status of multiple orders at once (eg change 50 orders from confirmed to shipped in one go, and emails are automatically sent out). This would save so much time.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 3 months ago, by [webedge](/forum/user/5354-webedge "View webedge's Profile") [Last Post](/forum/28-shipping-methods/851553-feature-request-bulk-invoice-order-printing#101908 "Hi, When you say nothing, you mean that there is no popup appearing ? Can you try to enable the Joomla debug mode, set the error reporting to maximum and give us the returned error ?") 13 years 6 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:7 Views:246 | [Last Post](/forum/28-shipping-methods/851553-feature-request-bulk-invoice-order-printing#101908 "Hi, When you say nothing, you mean that there is no popup appearing ? Can you try to enable the Joomla debug mode, set the error reporting to maximum and give us the returned error ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851985-wrong-paths-for-images-on-checkout-page) | [wrong paths for images on checkout page](/forum/28-shipping-methods/851985-wrong-paths-for-images-on-checkout-page "Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") [Last Post](/forum/28-shipping-methods/851985-wrong-paths-for-images-on-checkout-page#101875 "Nicolas, Thank you MUCH !") 13 years 6 months ago by [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") | Replies:4 Views:17 | [Last Post](/forum/28-shipping-methods/851985-wrong-paths-for-images-on-checkout-page#101875 "Nicolas, Thank you MUCH !") by [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851622-australia-post-incorrect-postage) | [Australia Post incorrect postage.](/forum/28-shipping-methods/851622-australia-post-incorrect-postage "I am having issues with the Australia Post shipping plugin. For any item weighing 1001g and above the plugin calculates the shipping to be extremely high. If I change the weight to >1000g, the postage...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 2 months ago, by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") [Last Post](/forum/28-shipping-methods/851622-australia-post-incorrect-postage#101773 "Thanks. I've just updated.") 13 years 6 months ago by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") | Replies:6 Views:185 | [Last Post](/forum/28-shipping-methods/851622-australia-post-incorrect-postage#101773 "Thanks. I've just updated.") by [mmijat](/forum/user/6617-mmijat "View mmijat's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851982-shipping-methods-charging-per-kg) | [Shipping methods , charging per kg](/forum/28-shipping-methods/851982-shipping-methods-charging-per-kg "Hello, we will use the below weight of consignment for an eshop 1-10kg cost 6 euros 11-20kg cost 8 euros 21-100 add per kg 0.50 euros 101kg plus add per kg 0.60 euros for the categories 1-10kg and 11-20kg its ok the system is clear do you have a suggestion how i can implent the spipping methods for categories 21-100 and 101 plus ? i want to avoid to create every category for every kg from 21 to 100 and we dont know how many kg is the "plus" for the category 101-plus please advice") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [webarts](/forum/user/144-webarts "View webarts's Profile") [Last Post](/forum/28-shipping-methods/851982-shipping-methods-charging-per-kg#101609 "My bad I misunderstood what you really wanted, what you want to do is creating : - more than 80 shipping methods for products with a weight between 1 and 100Kg - And infinite number of shipping methods for products which weigh more that 100Kg So I don't think that this is possible without : - The use of the "Price per product" option OR - Some customization of the manual shipping plugin which would require some PHP knowledge.") 13 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:27 | [Last Post](/forum/28-shipping-methods/851982-shipping-methods-charging-per-kg#101609 "My bad I misunderstood what you really wanted, what you want to do is creating : - more than 80 shipping methods for products with a weight between 1 and 100Kg - And infinite number of shipping methods for products which weigh more that 100Kg So I don't think that this is possible without : - The use of the "Price per product" option OR - Some customization of the manual shipping plugin which would require some PHP knowledge.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851074-no-rounded-corners-css-button-to-the-left-and) | [No rounded corners, css-button to the left and..](/forum/28-shipping-methods/851074-no-rounded-corners-css-button-to-the-left-and "Hi! I found some errors (I believe): -There are no rounded corners with the product-box -When I choose the CSS-button it is aligned to the left -No image is displayed with the shipping (although I choosed one) -Is there a way to include a image to the cart-module? Or is that function coming in next version? :) Sorry for "complaining", thanks for a great component!!!! The best out there! //Jonathan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 16 years 5 days ago, by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") [Last Post](/forum/28-shipping-methods/851074-no-rounded-corners-css-button-to-the-left-and#101406 "Hi, What are you needing ? You want to customize the modules ? Then you have to edit the file "Frontend CSS file" ion Config > Display > CSS. Here is a tutorial about layout customizations: www.hikashop.com/fr/support/documentatio...ize-the-display.html") 13 years 6 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:18 Views:1869 | [Last Post](/forum/28-shipping-methods/851074-no-rounded-corners-css-button-to-the-left-and#101406 "Hi, What are you needing ? You want to customize the modules ? Then you have to edit the file "Frontend CSS file" ion Config > Display > CSS. Here is a tutorial about layout customizations: www.hikashop.com/fr/support/documentatio...ize-the-display.html") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851978-zip-code-00000) | [Zip Code 00000](/forum/28-shipping-methods/851978-zip-code-00000 "For some reason lately we see more orders coming over with zip code as 00000 - is there a way to ensure proper zip codes are put in to avoid having to contact each customer?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile") [Last Post](/forum/28-shipping-methods/851978-zip-code-00000#101054 "The only solution would be to implement an address verification system from your payment gateway or shipping platform. So it would require a developer to implement that for you but it also requires...") 13 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:12 | [Last Post](/forum/28-shipping-methods/851978-zip-code-00000#101054 "The only solution would be to implement an address verification system from your payment gateway or shipping platform. So it would require a developer to implement that for you but it also requires...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851976-no-auto-select-shipping-amount-in-cart-page) | [no auto select shipping amount in cart page](/forum/28-shipping-methods/851976-no-auto-select-shipping-amount-in-cart-page "Hi I have chosen Auto select default shipping and payment methods : Yes In cart page Shipping amount showing automatically and also shipping page shipping method and payment method selected automatically I want, not show Shipping amount in cart page, but i want to select shipping method and payment method automatically in the shipping page. How to set this feature in admin panel or any other way? Thanks Arul") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [arul\_css](/forum/user/9000-arul-css "View arul_css's Profile") [Last Post](/forum/28-shipping-methods/851976-no-auto-select-shipping-amount-in-cart-page#100831 "If you want the shipping price to be hidden also at the final total, you can use some CSS code like") 13 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:16 | [Last Post](/forum/28-shipping-methods/851976-no-auto-select-shipping-amount-in-cart-page#100831 "If you want the shipping price to be hidden also at the final total, you can use some CSS code like") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851975-nj-tax-rule) | [NJ Tax rule](/forum/28-shipping-methods/851975-nj-tax-rule "Hi, I went through few forum topics about taxes and think I have this setup correctly. What I have is: Category: NJ Tax Rate: NJ Tax (7%) Zone: New Jersey ( this is as state zone, not a tax zone, correct?) Custome Type: all Then I went to create a tax zone: New Jersey which is published. Then I chose my product with the NJ Tax category The problem I have is that 7% tax shows for all states, not NJ, I want it to show only for the address that has NJ state in it. What am I doing wrong? Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [anusia](/forum/user/10271-anusia "View anusia's Profile") [Last Post](/forum/28-shipping-methods/851975-nj-tax-rule#100702 "Please disregard my comment above, I figured it out, it's working perfect now! Thank you!") 13 years 6 months ago by [anusia](/forum/user/10271-anusia "View anusia's Profile") | Replies:5 Views:14 | [Last Post](/forum/28-shipping-methods/851975-nj-tax-rule#100702 "Please disregard my comment above, I figured it out, it's working perfect now! Thank you!") by [anusia](/forum/user/10271-anusia "View anusia's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851461-addressedit-for-shipping-and-billing-address) | [AddressEdit for shipping and Billing Address](/forum/28-shipping-methods/851461-addressedit-for-shipping-and-billing-address "Hi Nicolas, I am sending you a request after long time as we had kept our project on hold for some time and reopening it now. Now the the project demo.aappakadai.com is ready for production launch but we are facing an issue with the Address edit options of SHIPPING address and Billing Address in checkout page. Nothing is happening if the we click on the new button (EDIT) option except the page reload. I think it should show the address Iframe as per the code but it is not happening. HOpe you could guide me in solving this issue in better way instead of i sit and fiddle around the code. So advice me how i could proceed to solve this issue. Regards, Binoy") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 5 months ago, by [binoy\_p\_v](/forum/user/4135-binoy-p-v "View binoy_p_v's Profile") [Last Post](/forum/28-shipping-methods/851461-addressedit-for-shipping-and-billing-address?start=20#100682 "I checked your settings and I see that you edited each custom address field via the menu Display->Custom fields and changed their access level from "all" to "custom" without selecting any use group,...") 13 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/28-shipping-methods/851461-addressedit-for-shipping-and-billing-address?start=0 "Page:1") - [2](/forum/28-shipping-methods/851461-addressedit-for-shipping-and-billing-address?start=20 "Page:2") | Replies:29 Views:1363 | [Last Post](/forum/28-shipping-methods/851461-addressedit-for-shipping-and-billing-address?start=20#100682 "I checked your settings and I see that you edited each custom address field via the menu Display->Custom fields and changed their access level from "all" to "custom" without selecting any use group,...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851974-shiiping-address-field-not-showing-up-in-admin) | [Shiiping Address Field not showing up in admin](/forum/28-shipping-methods/851974-shiiping-address-field-not-showing-up-in-admin "Hi, I see that this was addressed a year or two ago but doesn't seem to work for me. I added weight to the books that were purchased but the shipping address isn't showing up. How to get that the show on the backend? Also, is their a database field I can look it up in if I need to? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [sluiting](/forum/user/4409-sluiting "View sluiting's Profile") [Last Post](/forum/28-shipping-methods/851974-shiiping-address-field-not-showing-up-in-admin#100633 "Hi, That will only affect NEW orders. Existing orders won't have the shipping address area added when you modify the products of the order. The addresses are all stored in the hikashop_address table of the database.") 13 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:10 | [Last Post](/forum/28-shipping-methods/851974-shiiping-address-field-not-showing-up-in-admin#100633 "Hi, That will only affect NEW orders. Existing orders won't have the shipping address area added when you modify the products of the order. The addresses are all stored in the hikashop_address table of the database.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851973-fedex-shipping) | [FedEx shipping](/forum/28-shipping-methods/851973-fedex-shipping "Hi, I have configured the FexEx shipping plugin to include only few shipping methods, please see the attachment. For some reason the Ground shipping method does not display at all, and I am still stuck with the error message at the top: This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery. There are no valid services available. Is there any way to get rid of this error message, since I only chose few options, I don't want the plugin to suggest another delivery method? Thank you, -Anna") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [anusia](/forum/user/10271-anusia "View anusia's Profile") [Last Post](/forum/28-shipping-methods/851973-fedex-shipping#100587 "It seems like you'll have to use the FedEx Ground (Home Delivery) service for USA delivery, and the FedEx Ground for International delivery, and then it should works.") 13 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4 Views:28 | [Last Post](/forum/28-shipping-methods/851973-fedex-shipping#100587 "It seems like you'll have to use the FedEx Ground (Home Delivery) service for USA delivery, and the FedEx Ground for International delivery, and then it should works.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851961-discounts-and-coupons-in-combination-with-tax) | [Discounts and Coupons in combination with Tax](/forum/28-shipping-methods/851961-discounts-and-coupons-in-combination-with-tax "I'm affraid I cant understand how HikaShop is calulating the price of a product in relation to discounts, coupons and tax. My settings are set to apply discounts before tax. I have 5% tax on products in the EU I have a discount of 4.763% for products in the EU (to cancel out the VAT) This works fine. Ie. €45,95 (ExVAT price) * 0.95237 (we pay the VAT discount) * 1.05 (VAT) = €45,95 However problems start when I add a coupon which offers 15% off. The coupon is set to default behaviour and is for 15% When added to the €45,95 product example above the price comes out as €39,39 (including what it states is €1,86 for VAT) ???? The only way I can achieve this (when calculating on paper) is as follows: Apply the 4.763% discount to the coupon (15%) i.e. 14.28555% off Then apply this to the ExVAT price: 45.95 * 0.8571445 = 39.385 (rounds up to 39.39) VAT is then ignored (but is retrospectively calulated from the figure above for display purposes) Obviously this is very wrong. If I've done something wrong - great - please let me know how to fix the issue with configurations etc. However If I'm right (and since the discount without coupon is fine, I suspect this is more likely) - there is a serious issue and it needs to be fixed. Creating a discount to couter act the VAT is perhaps unusual, but the same issue would occur if you needed to apply a trade discount first, and then offered your trade customers a coupon - perhaps a more common senareo. This is a fairly time sensitive issue for me as the site that uses HikaShop was to launch their coupon to customers today, but cannot until we work this out. If you can respond to this issue quickly, it would be appreciated.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") [Last Post](/forum/28-shipping-methods/851961-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") 13 years 6 months ago by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") | Replies:4 Views:39 | [Last Post](/forum/28-shipping-methods/851961-discounts-and-coupons-in-combination-with-tax#100559 "For anyone else interested in adding coupon calculation to their cart add the following code to the cart.php template around line 210 just before the terminating TFOOT tag.") by [scarlettgowing](/forum/user/13480-scarlettgowing "View scarlettgowing's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851969-how-to-shipping-set-particular-zip) | [how to shipping set particular zip](/forum/28-shipping-methods/851969-how-to-shipping-set-particular-zip "any help ll appreciate, we want particular zip of city which is not our range like USA->CALIFRONIA->POMONA->91768 thanks Bikash") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [bikash13](/forum/user/14297-bikash13 "View bikash13's Profile") [Last Post](/forum/28-shipping-methods/851969-how-to-shipping-set-particular-zip#100529 "Hi Mohamed, thanks for your help i ll try to resolve thanks again") 13 years 6 months ago by [bikash13](/forum/user/14297-bikash13 "View bikash13's Profile") | Replies:4 Views:38 | [Last Post](/forum/28-shipping-methods/851969-how-to-shipping-set-particular-zip#100529 "Hi Mohamed, thanks for your help i ll try to resolve thanks again") by [bikash13](/forum/user/14297-bikash13 "View bikash13's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851927-layout-link-google-shopping-not-right) | [Layout Link google shopping not right](/forum/28-shipping-methods/851927-layout-link-google-shopping-not-right "Hi, Google shopping works by the Hikashop plugin. When I klick on the link in google shopping I will be redirect to the product. So far so good! Only the layout in in productpage is not the same as when I go by the website it self? The right column is disappeared, with cart, latest products, ect! Is there a sollution for this problem? Thanks for your time, Gerard") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 7 months ago, by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") [Last Post](/forum/28-shipping-methods/851927-layout-link-google-shopping-not-right#100319 "Hi, I think that the issue is that the product code is missing in your xml. Please turn on the "add code" option of the plugin and try again with a new xml and you should not have the warning about the mpn anymore and that should hopefully help for the product-id issue. If you still have the issue with the product-id please try in english and give us the exact error message that you have in english so that we know exactly what it is.") 13 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:68 | [Last Post](/forum/28-shipping-methods/851927-layout-link-google-shopping-not-right#100319 "Hi, I think that the issue is that the product code is missing in your xml. Please turn on the "add code" option of the plugin and try again with a new xml and you should not have the warning about the mpn anymore and that should hopefully help for the product-id issue. If you still have the issue with the product-id please try in english and give us the exact error message that you have in english so that we know exactly what it is.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 6 months ago | | [](/forum/28-shipping-methods/851968-we-just-went-live-with-hikashop) | [We just went Live with hikashop](/forum/28-shipping-methods/851968-we-just-went-live-with-hikashop "Just went live with our hikashop site. www.langka.com And we have processed 10 orders since yesterday. my question is I want to generate a report on the backend. a daily shipment report. How can I add "Shipment Method" to this report. I don't see where there is a list of fields i can add to these reports.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 6 months ago, by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") [Last Post](/forum/28-shipping-methods/851968-we-just-went-live-with-hikashop#100208 "It's one to two months. We're not there yet so there is no need for testing for now.") 13 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:26 | [Last Post](/forum/28-shipping-methods/851968-we-just-went-live-with-hikashop#100208 "It's one to two months. We're not there yet so there is no need for testing for now.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 6 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.059 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)