[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/851836-changing-radio-button-selection-to-dropdowns) | [Changing Radio Button Selection to Dropdowns](/forum/28-shipping-methods/851836-changing-radio-button-selection-to-dropdowns "It is possible to change the selection of Shipping Methods and Payment Methods in the checkout process so that they are dropdowns instead of radio buttons?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [shamrockshirts](/forum/user/9674-shamrockshirts "View shamrockshirts's Profile") [Last Post](/forum/28-shipping-methods/851836-changing-radio-button-selection-to-dropdowns#88622 "You have to replace the <tr><td> ... and the radio button by a <select> and in the foreach add the options, which are the methods. It require PHP knowledge.") 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:52 | [Last Post](/forum/28-shipping-methods/851836-changing-radio-button-selection-to-dropdowns#88622 "You have to replace the ... and the radio button by a and in the foreach add the options, which are the methods. It require PHP knowledge.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851791-canada-post-plugin-not-installed) | [Canada Post Plugin not installed](/forum/28-shipping-methods/851791-canada-post-plugin-not-installed "Why is the Canada Post Plugin not installed, or how do I install it? The following 3 shipping plugins are installed: Hikashop manual shipping plugin Hikashop Australia Post shipping plugin Hikaship UPS shipping plugin Here are some details on my installation: PHP Version - 5.4.7 Web Server - Apache/2.4.3 (Win32) OpenSSL/1.0.1c PHP/5.4.7 WebServer to PHP Interface - apache2handler Joomla! Version - Joomla! 2.5.8 Stable [ Ember ] 8-November-2012 14:00 GMT Any ideas? Thanks. Jeff") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 11 months ago, by [jcutbush](/forum/user/11551-jcutbush "View jcutbush's Profile") [Last Post](/forum/28-shipping-methods/851791-canada-post-plugin-not-installed#88601 "Hi, Please do not delete it, restore a backup, re-install the complete site or I don't know. I have re-installed the plugin in your website. The plugin would be correctly include in HikaShop 2.1.0 so you would not have such problem with the new version of HikaShop. Regards,") 13 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:6 Views:67 | [Last Post](/forum/28-shipping-methods/851791-canada-post-plugin-not-installed#88601 "Hi, Please do not delete it, restore a backup, re-install the complete site or I don't know. I have re-installed the plugin in your website. The plugin would be correctly include in HikaShop 2.1.0 so you would not have such problem with the new version of HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851846-e-mail-copy-if-user-has-ordered) | [e-mail copy if user has ordered](/forum/28-shipping-methods/851846-e-mail-copy-if-user-has-ordered "Hi, You have to edit the mail "order_status_notification" and add a code to add a recipient to this mail. The code should be something like: "$data->mail->dst_email = 'youMail'" You need the business edition to edit the emails.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") [Last Post](/forum/28-shipping-methods/851846-e-mail-copy-if-user-has-ordered?start=20#88422 "Thanks It works now for my mail, but the customer does'nt recieve mail Regard's") 13 years 9 months ago by [cobinet\_edv](/forum/user/9990-cobinet-edv "View cobinet_edv's Profile") - [1](/forum/28-shipping-methods/851846-e-mail-copy-if-user-has-ordered?start=0 "Page:1") - [2](/forum/28-shipping-methods/851846-e-mail-copy-if-user-has-ordered?start=20 "Page:2") | Replies:23 Views:189 | [Last Post](/forum/28-shipping-methods/851846-e-mail-copy-if-user-has-ordered?start=20#88422 "Thanks It works now for my mail, but the customer does'nt recieve mail Regard's") by [cobinet\_edv](/forum/user/9990-cobinet-edv "View cobinet_edv's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851854-ups-plugin-weight-not-inherited-by-variant) | [UPS Plugin - Weight not inherited by variant](/forum/28-shipping-methods/851854-ups-plugin-weight-not-inherited-by-variant "There is an issue with the UPS shipping plug-in whereby the weight of the parent product is not being inherited by the product variants. This means that I am facing having to set the weights for every variant in my client's store - not something I'm looking forward to doing. I have verified this by setting and unsetting the weights in the variants. Unset the UPS shipping method is not presented. Set, it is presented. I have the Hikashop UPS Shipping Plugin Version 1.0.0 April 2011 installed. Is this a known issue? Is there a fix? Why doesn't a versioned UPS Shipping Plugin appear in the Downloads section?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [bonzomedia](/forum/user/1859-bonzomedia "View bonzomedia's Profile") [Last Post](/forum/28-shipping-methods/851854-ups-plugin-weight-not-inherited-by-variant#88372 "That's a know issue with the current version of HikaShop and has already been fixed for next version of HikaShop which will be released soon. We already published a beta where that problem is fixed: www.hikashop.com/en/forum/2-general-talk...kashop-210-beta.html") 13 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:41 | [Last Post](/forum/28-shipping-methods/851854-ups-plugin-weight-not-inherited-by-variant#88372 "That's a know issue with the current version of HikaShop and has already been fixed for next version of HikaShop which will be released soon. We already published a beta where that problem is fixed: www.hikashop.com/en/forum/2-general-talk...kashop-210-beta.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851853) | [??? ???????????? ??????????? ????? ??????](/forum/28-shipping-methods/851853 "?????????? ? ???? ???? ??????. ???????!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [e134xy](/forum/user/12746-e134xy "View e134xy's Profile") [Last Post](/forum/28-shipping-methods/851853#87822 "Thank you so much! Precisely what I wanted") 13 years 9 months ago by [e134xy](/forum/user/12746-e134xy "View e134xy's Profile") | Replies:4 Views:36 | [Last Post](/forum/28-shipping-methods/851853#87822 "Thank you so much! Precisely what I wanted") by [e134xy](/forum/user/12746-e134xy "View e134xy's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851837-order-confirmation-email) | [Order confirmation email](/forum/28-shipping-methods/851837-order-confirmation-email "Hello, I have had everything configured properly and working well, then I made some small changes like moving the billing address under the shipping. I now get an order creation email from a paypal orders but not for paypal pro orders. I did not touch the payment method plugin so I know it is still configured properly. I have tried resetting everything I remember tweaking but now I can't get the confirmation emails from paypal pro only.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [Carey](/forum/user/11933-carey "View Carey's Profile") [Last Post](/forum/28-shipping-methods/851837-order-confirmation-email#87722 "Hello, I did the modification before I started really getting frustrated trying to figure all what I had done on the day it quit working. It did not change anything. After looking at my ecommerce analytics stats I noticed it starts on the same day I started having issues. I don't know how they are related, or affecting each other, but the emails work fine once I deactivated it. I would like to have the information available, but it is more important to have the emails working so I will have to leave it for now. Thanks") 13 years 9 months ago by [Carey](/forum/user/11933-carey "View Carey's Profile") | Replies:12 Views:117 | [Last Post](/forum/28-shipping-methods/851837-order-confirmation-email#87722 "Hello, I did the modification before I started really getting frustrated trying to figure all what I had done on the day it quit working. It did not change anything. After looking at my ecommerce analytics stats I noticed it starts on the same day I started having issues. I don't know how they are related, or affecting each other, but the emails work fine once I deactivated it. I would like to have the information available, but it is more important to have the emails working so I will have to leave it for now. Thanks") by [Carey](/forum/user/11933-carey "View Carey's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851852-special-shipping-for-some-items) | [special shipping for some items](/forum/28-shipping-methods/851852-special-shipping-for-some-items "I have some items that can be sold and send LETTER SIZE by Australia Post but because everything comes up as parcels the cost is too much. What to do? Is there something I should do to correct this or...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [gigi](/forum/user/9475-gigi "View gigi's Profile") [Last Post](/forum/28-shipping-methods/851852-special-shipping-for-some-items#87688 "Hi, I think that you're not using the manual shipping methods plugin properly. The manual shipping methods restrictions are global to the cart. When you set a max of 200g, it means that you don't want to display the shipping method when the total weight of the cart is bigger than 200g. Which is why you can't add more than one product in the cart in that case. Unfortunately, you cannot cumulate two different shipping methods. So even if you can have fixed shipping prices for these products using the "shipping price per product" option of the manual shipping methods plugin, if you have one of these products and australia post shipped products both in the cart, it will display both choices without cumulating both prices. If you're ok with not being able to sell both types of products in the same order, then you can set big dimensions in these products (so that australia post doesn't show when these products are in the cart), create two manual shipping methods with a min volume of one of these products and the shipping price per product option turned on in them, and finally set the prices of the shipping for these products in the shipping price area of the product edition page. Being able to have the two shipping methods system to cumulate would require to change the whole shipping system so that all the shipping plugins could be duplicated and that they would all have all the options of the manual shipping plugin. That's something we want to work on in 2013.") 13 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:52 | [Last Post](/forum/28-shipping-methods/851852-special-shipping-for-some-items#87688 "Hi, I think that you're not using the manual shipping methods plugin properly. The manual shipping methods restrictions are global to the cart. When you set a max of 200g, it means that you don't want to display the shipping method when the total weight of the cart is bigger than 200g. Which is why you can't add more than one product in the cart in that case. Unfortunately, you cannot cumulate two different shipping methods. So even if you can have fixed shipping prices for these products using the "shipping price per product" option of the manual shipping methods plugin, if you have one of these products and australia post shipped products both in the cart, it will display both choices without cumulating both prices. If you're ok with not being able to sell both types of products in the same order, then you can set big dimensions in these products (so that australia post doesn't show when these products are in the cart), create two manual shipping methods with a min volume of one of these products and the shipping price per product option turned on in them, and finally set the prices of the shipping for these products in the shipping price area of the product edition page. Being able to have the two shipping methods system to cumulate would require to change the whole shipping system so that all the shipping plugins could be duplicated and that they would all have all the options of the manual shipping plugin. That's something we want to work on in 2013.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851851-shipping-location-clarification) | [Shipping Location Clarification](/forum/28-shipping-methods/851851-shipping-location-clarification "Hi, I am gonna have only one shipping location as New Jersey. I need to know how can I do that and what all are the other criterias I got to have in getting this done. As I'm new to this work, I couldn't make out how it works. Kindly help me out :(") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [pratheesh](/forum/user/13205-pratheesh "View pratheesh's Profile") [Last Post](/forum/28-shipping-methods/851851-shipping-location-clarification#87470 "Ok, so you'll just have to enable the good Shipping services and set your zone :).") 13 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:30 | [Last Post](/forum/28-shipping-methods/851851-shipping-location-clarification#87470 "Ok, so you'll just have to enable the good Shipping services and set your zone :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851850-australia-post-shipping-not-correct) | [australia post shipping not correct](/forum/28-shipping-methods/851850-australia-post-shipping-not-correct "I have everything setup and so close to this all being right but the shipping is out by about $10. AUSTRALIA POST shipping plugin. Does this need updating or something is not quite right. I have...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [gigi](/forum/user/9475-gigi "View gigi's Profile") [Last Post](/forum/28-shipping-methods/851850-australia-post-shipping-not-correct#87392 "Oh well, I solved this myself for anyone else who had problems - I had the POSTCODE or ZIPCODE of the sender set to the closest largest town - in this case Brisbane Australia. When I set to the...") 13 years 9 months ago by [gigi](/forum/user/9475-gigi "View gigi's Profile") | Replies:1 Views:40 | [Last Post](/forum/28-shipping-methods/851850-australia-post-shipping-not-correct#87392 "Oh well, I solved this myself for anyone else who had problems - I had the POSTCODE or ZIPCODE of the sender set to the closest largest town - in this case Brisbane Australia. When I set to the...") by [gigi](/forum/user/9475-gigi "View gigi's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851848-more-complex-handling-charges) | [more complex handling charges](/forum/28-shipping-methods/851848-more-complex-handling-charges "Handling is added to the shipping cost. Do any of the versions of HikaShop allow for more complete handling chargers? For instance, if a customer purchased one product (no matter the qty number of...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile") [Last Post](/forum/28-shipping-methods/851848-more-complex-handling-charges#87346 "I think that it would indeed require a custom made shipping plugin") 13 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:46 | [Last Post](/forum/28-shipping-methods/851848-more-complex-handling-charges#87346 "I think that it would indeed require a custom made shipping plugin") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851847-endless-loop-in-checkout) | [Endless loop in checkout](/forum/28-shipping-methods/851847-endless-loop-in-checkout "During Checkout, if you have the checkout steps above the checkout and you click the next step before you finish the one you are in, it throws the browser into an enless loop. Specifically for me. First checkout page is login and registration with cart listing. the next page called cart has the shipping and credit card info. If you don't log in or create an account, and click the next checkout step it throws the browser into a loop. I tried it in Chrome and IE to make sure it wasn't a browser thing. Chrome will actually describe the error, where IE will just sit there and spin. Thanks jack PS, sorry, I should have put this in the bug listing.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [jackbat](/forum/user/6910-jackbat "View jackbat's Profile") [Last Post](/forum/28-shipping-methods/851847-endless-loop-in-checkout#87324 "I tried to reproduce the issue on our end but that was not possible. Could you send a backend+FTP access via our contact form so that we can look at the issue directly on your website ?") 13 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:33 | [Last Post](/forum/28-shipping-methods/851847-endless-loop-in-checkout#87324 "I tried to reproduce the issue on our end but that was not possible. Could you send a backend+FTP access via our contact form so that we can look at the issue directly on your website ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851305-australia-post-rates-hikashop-1-5-5-j1-7-3) | [Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/28-shipping-methods/851305-australia-post-rates-hikashop-1-5-5-j1-7-3 "Hi, There seems to be a problem with the Australia Post rates in Hikashop 1.5.5 and Joomla 1.7.3. I know that the API should automatically pull through the latest rates direct from Australia Post so perhaps this is a configuration issue: I have added a product (a bottle of wine) which has the default settings for weight, length, width & height i.e. 0.000 for each field. I then added two Characteristics - Per Case and Per Bottle. Within each characteristic, I have configured different weights: The per case settings are: weight: 15.400 kg Length: 32.000 cm Width: 24.000 cm Height: 30.000 cm When I checkout, the Hikashop Australia Post calculation of postage is correct according to their online calculator auspost.com.au/apps/domestic-parcel.html . The per bottle settings are: weight: 1.660 kg Length: 32.000 cm Width: 24.000 cm Height: 30.000 cm When I checkout with just a bottle (which is packed in the same size box as the Per Case characteristic), the Australia Post calculation of postage is not correct according to their online calculator auspost.com.au/apps/domestic-parcel.html . If I enter the above per bottle settings into the Australia Post calculator, it should be $12.55 for a Regular Parcel or $26.45 for an Express Post parcel from postcode 2330 to 2225. In Hikashop checkout, it only comes up as $9.75 for Regular Post and $16.45 for Express Post. I read through the forum to find a similar issue and this one comes close www.hikashop.com/en/support/forum/4-how-...incorrect.html#17212 . As per the instructions in that post, I tried swapping the weight symbols in System -> Configuration -> Main -> Weight Symbols from "kg,g,mg,lb,oz,ozt" to "g,kg,mg,lb,oz,ozt" and all that happens then is an error message during checkout that says Any help or ideas on what to test next is appreciated, Thanks, Bianca") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 10 months ago, by [wirthconsulting](/forum/user/3837-wirthconsulting "View wirthconsulting's Profile") [Last Post](/forum/28-shipping-methods/851305-australia-post-rates-hikashop-1-5-5-j1-7-3#87077 "Ok, so can you give a temporary access to your back-end for testing purpose and to find what your problem really is ? Thanks.") 13 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:1830 | [Last Post](/forum/28-shipping-methods/851305-australia-post-rates-hikashop-1-5-5-j1-7-3#87077 "Ok, so can you give a temporary access to your back-end for testing purpose and to find what your problem really is ? Thanks.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851840-post-canada-plugin) | [Post Canada Plugin](/forum/28-shipping-methods/851840-post-canada-plugin "Bonjour, Je cherche le plugin de Post Canada. Dans le forum, j'ai trouvé le «Topic» qui en parle et vous dites qu'il est dans la version 2 d'HikaShop mais je ne l'ai pas même après avoir installé la version 2. Existe-t'il un lien de téléchargement où je pourrais me procurer le Plugin Post Canada. Merci L'équipe Château Fort Médias") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [steeeve](/forum/user/8180-steeeve "View steeeve's Profile") [Last Post](/forum/28-shipping-methods/851840-post-canada-plugin#87011 "Hello, I have tested it through your website, and it seems like your server is blocking every outgoing connexion, so the solution would maybe be to contact your hosting company :).") 13 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:41 | [Last Post](/forum/28-shipping-methods/851840-post-canada-plugin#87011 "Hello, I have tested it through your website, and it seems like your server is blocking every outgoing connexion, so the solution would maybe be to contact your hosting company :).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851833-shipping-charges-not-added-after-logging-in) | [Shipping Charges not added after logging in](/forum/28-shipping-methods/851833-shipping-charges-not-added-after-logging-in "It seems that there is a problem when adding products to the cart before logging in. If you add a product and then go to the checkout then the product is shown with price + tax, but no shipping charge. This is quite correct since at this stage we have not yet logged in and the system does not know where to ship to. However if you then login and leave the shipping address the same as the billing address shipping is still not added. If you are logged in before putting any products in the cart then everything works fine and shipping is added correctly.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [jimmy the web](/forum/user/9448-jimmy-the-web "View jimmy the web's Profile") [Last Post](/forum/28-shipping-methods/851833-shipping-charges-not-added-after-logging-in#86889 "Hi Guys, Looks like everything working OK. Perhaps some sort of caching problem on my mobile device. Sorry for the confusion. Great product. P.S. with a few minor CSS changes to the views the product works great on iPhone and Android. Apologies again Rgds Jim") 13 years 9 months ago by [jimmy the web](/forum/user/9448-jimmy-the-web "View jimmy the web's Profile") | Replies:4 Views:45 | [Last Post](/forum/28-shipping-methods/851833-shipping-charges-not-added-after-logging-in#86889 "Hi Guys, Looks like everything working OK. Perhaps some sort of caching problem on my mobile device. Sorry for the confusion. Great product. P.S. with a few minor CSS changes to the views the product works great on iPhone and Android. Apologies again Rgds Jim") by [jimmy the web](/forum/user/9448-jimmy-the-web "View jimmy the web's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851844-order-creation-notification) | [order creation notification](/forum/28-shipping-methods/851844-order-creation-notification "Hello How can i activate the button paynow in the order creation notification email I m with hikashop pro Also we would like to add a pay now button on the order display") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [ces](/forum/user/12272-ces "View ces's Profile") [Last Post](/forum/28-shipping-methods/851844-order-creation-notification#86865 "The button is present in the order listing, open the view "order / listing" search the code for the "Pay now" button and add it in the view "order / show" and in the order status notification email. It will certainly require some changes (change the variables).") 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:48 | [Last Post](/forum/28-shipping-methods/851844-order-creation-notification#86865 "The button is present in the order listing, open the view "order / listing" search the code for the "Pay now" button and add it in the view "order / show" and in the order status notification email. It will certainly require some changes (change the variables).") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851834-how-to-i-change-the-order-status-to-shipped) | [How to I change the order status to shipped](/forum/28-shipping-methods/851834-how-to-i-change-the-order-status-to-shipped "Question 1: How to I change the order status from "Confirmed" to "Shipped." I have my first order and have shipped it; however, I can't figure out how to change the order status from "Confirmed" to "Shipped." I can go into "Orders" and click the "Order Status" dropdown box and make the change there, but after doing so, the screen does not offer a way to save the change so once I navigate away from that window/screen, the "Order Status" reverts back to "confirmed." When I click on "Customers" then edit his account, I see that the "Order Status" is set to "confirmed," but there is no way to change it on that screen. So where do you do this? Actually, what would be great is if you have a tutorial on the best way to receive and fulfill orders. You have a bunch of information on setting up HikaShop, but I haven't seen a lot of information on the best way to actually use it. As a result, I have everything set up, but I'm not clear on the best way or easiest way to use it. Question 2: How to get back to the HikaShop Dashboard Continuing with the above issue, when I'm in the "Customer" screen/window, I don't see an easy way to get back to the HikaShop Dashboard without going back to the top and clicking on "components" then "HikaShop." It seems that this is true for a few other screens. Most of the time, there is a "Dashboard" button in the top right, but not always.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [simo90](/forum/user/7901-simo90 "View simo90's Profile") [Last Post](/forum/28-shipping-methods/851834-how-to-i-change-the-order-status-to-shipped#86817 "OK, I did this and it seemed to fix the problem. Thank you SO much for your help!!!! Brad") 13 years 9 months ago by [simo90](/forum/user/7901-simo90 "View simo90's Profile") | Replies:10 Views:64 | [Last Post](/forum/28-shipping-methods/851834-how-to-i-change-the-order-status-to-shipped#86817 "OK, I did this and it seemed to fix the problem. Thank you SO much for your help!!!! Brad") by [simo90](/forum/user/7901-simo90 "View simo90's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851843-shipping) | [Shipping](/forum/28-shipping-methods/851843-shipping "On the screen showing the shipping method, there is a text beside the name of the Plugin. Postversand(name of the Plugin) Kostenfreie Lieferung(extra text) Where does this extra text come from? Thanks reply") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [sonjaclerc](/forum/user/3386-sonjaclerc "View sonjaclerc's Profile") [Last Post](/forum/28-shipping-methods/851843-shipping#86673 "This is a default text displayed if the shipping is free. You can change the translation with an override: www.hikashop.com/fr/support/documentation/faq.html#shipping Do it on the Key "FREE_SHIPPING".") 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:42 | [Last Post](/forum/28-shipping-methods/851843-shipping#86673 "This is a default text displayed if the shipping is free. You can change the translation with an override: www.hikashop.com/fr/support/documentation/faq.html#shipping Do it on the Key "FREE_SHIPPING".") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851818-shipping-costs-based-on-maxnumber-of-items-in-cart) | [shipping costs based on maxnumber of items in cart](/forum/28-shipping-methods/851818-shipping-costs-based-on-maxnumber-of-items-in-cart "I want a shipping cost to be applied only if there are a maximum of 2 items in a cart, is there a way of doing this? i don't have the volumes of all my products so cant use this method Many Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 10 months ago, by [itye2012](/forum/user/8062-itye2012 "View itye2012's Profile") [Last Post](/forum/28-shipping-methods/851818-shipping-costs-based-on-maxnumber-of-items-in-cart#86547 "Instead of a popup, the solution is to not have any shipping method in that case. Thus, HikaShop will display an error message telling the user for example that the products in the cart exceed the...") 13 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:74 | [Last Post](/forum/28-shipping-methods/851818-shipping-costs-based-on-maxnumber-of-items-in-cart#86547 "Instead of a popup, the solution is to not have any shipping method in that case. Thus, HikaShop will display an error message telling the user for example that the products in the cart exceed the...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851841-change-add-info-captured-on-registration) | [Change/add info captured on registration](/forum/28-shipping-methods/851841-change-add-info-captured-on-registration "HI, Have a site that sells digital tickets. Database has some users from the last years event ( it is a yearly concert for charity). We would like to collect more data from users. Since product is weightless, shipping info is not required and system does not ask for your address etc. I know that on hikashop site you are asked to put your details even item is not actually shipped. How can we do that?? We would like the returning guests to fill in missing info as well as address fields for the new registrations. Or if we can just capture the country and town people are from. Thanks in advance.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [gidgie](/forum/user/6893-gidgie "View gidgie's Profile") [Last Post](/forum/28-shipping-methods/851841-change-add-info-captured-on-registration#86520 "Hi, How do you have configured the checkout workflow ? Because you can set the steps "login" and "address" and disable the option "login" and the address informations should be asked. Or you can add custom fields in the table "order" for the country and the town.") 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:26 | [Last Post](/forum/28-shipping-methods/851841-change-add-info-captured-on-registration#86520 "Hi, How do you have configured the checkout workflow ? Because you can set the steps "login" and "address" and disable the option "login" and the address informations should be asked. Or you can add custom fields in the table "order" for the country and the town.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 9 months ago | | [](/forum/28-shipping-methods/851839-shipping-with-weight) | [Shipping with weight](/forum/28-shipping-methods/851839-shipping-with-weight "Hi! I configured an enormous list of shipping options depending on weight and price but I bump into a little error.. A product weighs 200 grams, if I put 200g into the weight box, it works fine. But when I put in 0.200kg it doesn't show up, howcome? When I put in 2 grams, it automaticcaly adds .000 when I save it, so Hikashop uses the . for the decimal point right? Please help :(") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 9 months ago, by [anypc](/forum/user/9451-anypc "View anypc's Profile") [Last Post](/forum/28-shipping-methods/851839-shipping-with-weight#86457 "Sure, I'll PM you right away.") 13 years 9 months ago by [anypc](/forum/user/9451-anypc "View anypc's Profile") | Replies:2 Views:42 | [Last Post](/forum/28-shipping-methods/851839-shipping-with-weight#86457 "Sure, I'll PM you right away.") by [anypc](/forum/user/9451-anypc "View anypc's Profile") 13 years 9 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.075 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)