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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/851763-billing-and-shipping-floated-alongside-eachother) | [billing and shipping floated alongside eachother](/forum/28-shipping-methods/851763-billing-and-shipping-floated-alongside-eachother "I have been trying to float billing and shipping alongside eachother but for some reason cant seem to make that happen. You will have to visit the site and put a product in the cart and register to...")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 13 years 11 months ago, by [further](/forum/user/10547-further "View further's Profile")       [Last Post](/forum/28-shipping-methods/851763-billing-and-shipping-floated-alongside-eachother#76966 "Hi,  You just have to set a width and a float:left on the id &quot;hikashop&#95;payment&#95;methods&quot; and &quot;hikashop&#95;shipping&#95;methods&quot; like:  And add the property &quot;clear:both;&quot; on the div after the shipping method div.") 13 years 11 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:2  Views:19 | [Last Post](/forum/28-shipping-methods/851763-billing-and-shipping-floated-alongside-eachother#76966 "Hi,  You just have to set a width and a float:left on the id &quot;hikashop&#95;payment&#95;methods&quot; and &quot;hikashop&#95;shipping&#95;methods&quot; like:  And add the property &quot;clear:both;&quot; on the div after the shipping method div.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      13 years 11 months ago |
| [](/forum/28-shipping-methods/851557-billing-shipping-address-changes-issue) | [Billing/Shipping Address changes issue](/forum/28-shipping-methods/851557-billing-shipping-address-changes-issue "Hi Nicolas,  I had this issue many many versions ago and I thought it was fixed by now but it doesn't seem to be... so maybe it's a bug.. &#91;as I can't imagine it would be a feature&#93;.  If, from the Administrator backend, you go into an order in Hikashop, and look at editing the Shipping Address and say change it to: 1 Hikashop Place.  and then press OK, the Shipping Address changes AS EXPECTED but &#91;and here's my issue&#93; so does the Billing Address.... ?!?!  Why doesn't it respect my change and only change the Shipping Address?  Can't wait for that to be fixed! Cheers,  Emmanuel Lemor")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 3 months ago, by [tedstrauss](/forum/user/541-tedstrauss "View tedstrauss's Profile")       [Last Post](/forum/28-shipping-methods/851557-billing-shipping-address-changes-issue#76798 "Sorry ... It is fixed now. Not sure what happened.") 13 years 11 months ago     by [further](/forum/user/10547-further "View further's Profile") | Replies:5  Views:324 | [Last Post](/forum/28-shipping-methods/851557-billing-shipping-address-changes-issue#76798 "Sorry ... It is fixed now. Not sure what happened.") by [further](/forum/user/10547-further "View further's Profile")      13 years 11 months ago |
| [](/forum/28-shipping-methods/851642-new-shipping-address-updates-billing-address) | [new shipping address updates billing address](/forum/28-shipping-methods/851642-new-shipping-address-updates-billing-address "A minor issue but needs some attention.  If a customer adds a new shipping address it adds the new address to the billing addresses. Not ideal but ok. The problem is that it selects the new address as the billing address. One has to be sharp eyed to spot this change if you didn't expect it.  How can I ensure that the originally selected billing address remains the selected one even after a new shipping address has been added?  Thanks  Crispin")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 1 month ago, by [nikmackey](/forum/user/7626-nikmackey "View nikmackey's Profile")       [Last Post](/forum/28-shipping-methods/851642-new-shipping-address-updates-billing-address#76793 "Hi. I am having this same issue. You say you have &quot;also resolved the issue with the addresses&quot;. Do you mind posting how you did that for me? I am sure it will be helpful for those finding this post with the same issue. Thanks.") 13 years 11 months ago     by [further](/forum/user/10547-further "View further's Profile") | Replies:11  Views:396 | [Last Post](/forum/28-shipping-methods/851642-new-shipping-address-updates-billing-address#76793 "Hi. I am having this same issue. You say you have &quot;also resolved the issue with the addresses&quot;. Do you mind posting how you did that for me? I am sure it will be helpful for those finding this post with the same issue. Thanks.") by [further](/forum/user/10547-further "View further's Profile")      13 years 11 months ago |
| [](/forum/28-shipping-methods/851759-white-schreen-after-external-payment-call) | [White schreen after external payment call](/forum/28-shipping-methods/851759-white-schreen-after-external-payment-call "We are using the latest Hikashop 2.0.0 in Joomla! 2.5.8 and have added &quot;IDEAL&quot; as payment method with the payment extension from ideal-checkout (  www.ideal-checkout.nl ). But now after getting the status from iDeal we always get a white screen. Turning on debug mode shows this info. I See a message invalid&#95;status.. Is this a Hikashop problem or is it an ideal-checkout problem? The website is   www.mooicv.nl  Kind regards, Evert  Debug console: &#95;&#95;default session.counter ? 28 session.timer.start ? 1352925954 session.timer.last ? 1352927633 session.timer.now ? 1352927946 session.client.browser ? Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0 registry ? {&quot;com&#95;hikashop&quot;:{&quot;ssl&#95;redirect&quot;:0,&quot;zone&#95;id&quot;:&quot;150&quot;,&quot;vote&quot;:{&quot;list&#95;limit&quot;:&quot;30&quot;},&quot;cart&#95;id&quot;:19,&quot;shipping&#95;method&quot;:0,&quot;shipping&#95;id&quot;:0,&quot;shipping&#95;data&quot;:0,&quot;cart&#95;new&quot;:&quot;0&quot;,&quot;payment&#95;method&quot;:&quot;idealcheckoutideal&quot;,&quot;payment&#95;id&quot;:3,&quot;payment&#95;data&quot;:{&quot;payment&#95;id&quot;:&quot;3&quot;,&quot;payment&#95;name&quot;:&quot;iDEAL&quot;,&quot;payment&#95;description&quot;:&quot;  Betalen met iDEAL&quot;,&quot;payment&#95;images&quot;:&quot;&quot;,&quot;payment&#95;params&quot;:{&quot;payment&#95;currency&quot;:&quot;1&quot;,&quot;payment&#95;percentage&quot;:&quot;0&quot;,&quot;invalid&#95;status&quot;:&quot;cancelled&quot;,&quot;pending&#95;status&quot;:&quot;created&quot;,&quot;verified&#95;status&quot;:&quot;confirmed&quot;},&quot;payment&#95;type&quot;:&quot;idealcheckoutideal&quot;,&quot;payment&#95;zone&#95;namekey&quot;:&quot;&quot;,&quot;payment&#95;access&quot;:&quot;all&quot;,&quot;payment&#95;shipping&#95;methods&quot;:&quot;manual&#95;1&quot;,&quot;payment&#95;currency&quot;:&quot;,1,&quot;,&quot;payment&#95;price&quot;:0,&quot;extension&#95;id&quot;:&quot;10093&quot;,&quot;name&quot;:&quot;iDEAL Checkout - iDEAL&quot;,&quot;type&quot;:&quot;plugin&quot;,&quot;element&quot;:&quot;idealcheckoutideal&quot;,&quot;folder&quot;:&quot;hikashoppayment&quot;,&quot;client&#95;id&quot;:&quot;0&quot;,&quot;enabled&quot;:&quot;1&quot;,&quot;access&quot;:&quot;1&quot;,&quot;protected&quot;:&quot;0&quot;,&quot;manifest&#95;cache&quot;:&quot;&quot;,&quot;params&quot;:&quot;&quot;,&quot;custom&#95;data&quot;:&quot;&quot;,&quot;system&#95;data&quot;:&quot;&quot;,&quot;checked&#95;out&quot;:&quot;0&quot;,&quot;checked&#95;out&#95;time&quot;:&quot;0000-00-00 00:00:00&quot;,&quot;ordering&quot;:&quot;37&quot;,&quot;state&quot;:&quot;0&quot;},&quot;checkout&#95;fields&#95;ok&quot;:0,&quot;order&#95;id&quot;:30},&quot;users&quot;:{&quot;login&quot;:{&quot;form&quot;:{&quot;data&quot;:&#91;&#93;,&quot;return&quot;:&quot;http:&#92;/&#92;/www.mooicv.nl&#92;/&quot;}}}}")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 4 hours ago, by [flexconcept](/forum/user/11199-flexconcept "View flexconcept's Profile")       [Last Post](/forum/28-shipping-methods/851759-white-schreen-after-external-payment-call#76647 "Hi,  This is an ideal-checkout problem. The blank page is a order notification page. This notification page ask for the plugin &quot;idealcheckoutideal&quot; to be called on his notification function. The plugin has to manage the output for the page. Most of time, the plugin make some checks, save the order and redirect the user to another page. It's like the plugin do nothing.  But I think that the plugin might not be name &quot;idealcheckoutideal&quot; but maybe &quot;idealcheckout&quot; so the notification url should be wrong in the plugin.  Regards,") 13 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:22 | [Last Post](/forum/28-shipping-methods/851759-white-schreen-after-external-payment-call#76647 "Hi,  This is an ideal-checkout problem. The blank page is a order notification page. This notification page ask for the plugin &quot;idealcheckoutideal&quot; to be called on his notification function. The plugin has to manage the output for the page. Most of time, the plugin make some checks, save the order and redirect the user to another page. It's like the plugin do nothing.  But I think that the plugin might not be name &quot;idealcheckoutideal&quot; but maybe &quot;idealcheckout&quot; so the notification url should be wrong in the plugin.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      13 years 11 months ago |
| [](/forum/28-shipping-methods/851760-no-shipping-methods-available-to-your-location) | [No shipping methods available to your location](/forum/28-shipping-methods/851760-no-shipping-methods-available-to-your-location "Hello hikashop, I know this is an old problem, but this is driving me nuts! I have read all posts, related to this problem, but still nothing works!  Here's my settings: 1. I have shipping in my workflow 2. I have HikaShop manual shipping plugin published 3. All settings are set to PHILIPPINES  Please help hikashop! please reply! I will send you the login details once you replied here...  here's my project:   allanbruce.cyberwrathwebagency.com/specials")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 1 hour ago, by [jedlarosa](/forum/user/7481-jedlarosa "View jedlarosa's Profile")       [Last Post](/forum/28-shipping-methods/851760-no-shipping-methods-available-to-your-location#76568 "its ok now, i already fixed it, i found the problem on the minimum and maximum post code. Please close this thread. thanks!") 13 years 11 months ago     by [jedlarosa](/forum/user/7481-jedlarosa "View jedlarosa's Profile") | Replies:1  Views:16 | [Last Post](/forum/28-shipping-methods/851760-no-shipping-methods-available-to-your-location#76568 "its ok now, i already fixed it, i found the problem on the minimum and maximum post code. Please close this thread. thanks!") by [jedlarosa](/forum/user/7481-jedlarosa "View jedlarosa's Profile")      13 years 11 months ago |
| [](/forum/28-shipping-methods/851757-checkout-workflow-payment-method) | [Checkout Workflow - Payment Method](/forum/28-shipping-methods/851757-checkout-workflow-payment-method "Hi all,  My checkout workflow is as follows: login, address, payment&#95;coupon, cart&#95;terms&#95;confirm, end  I also have 3 payment methods set up.  As per the workflow above, payment methods and coupon are on the same page/step, which is how I want it.  The problem is, when I select a payment method, the checkout continues to the next step. This means it didn't give me a chance to enter a coupon.  Any ideas?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 2 days ago, by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")       [Last Post](/forum/28-shipping-methods/851757-checkout-workflow-payment-method#76126 "I thought it must have been something simple. :blush:  Thanks Nicolas!") 14 years 1 day ago     by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile") | Replies:2  Views:26 | [Last Post](/forum/28-shipping-methods/851757-checkout-workflow-payment-method#76126 "I thought it must have been something simple. :blush:  Thanks Nicolas!") by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")      14 years 1 day ago |
| [](/forum/28-shipping-methods/851758-the-cart-items-combined-volume-is-too-big-for-all) | [The cart items combined volume is too big for all](/forum/28-shipping-methods/851758-the-cart-items-combined-volume-is-too-big-for-all "I have the latest stable version : 2.0.0, but now have the error &quot;The cart items combined volume is too big for all the possible shipping methods&quot;, I have 2 shipping method, Manual shipping and UPS...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 2 days ago, by [final12](/forum/user/8682-final12 "View final12's Profile")       [Last Post](/forum/28-shipping-methods/851758-the-cart-items-combined-volume-is-too-big-for-all#76121 "Hi,  Have you set a volume for your products ? Is it not bigger than the max in the shipping method ? I think that you should set the minimum volume to 0 in the shipping methods, else if a product have no volume the error message is displayed.") 14 years 1 day ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:45 | [Last Post](/forum/28-shipping-methods/851758-the-cart-items-combined-volume-is-too-big-for-all#76121 "Hi,  Have you set a volume for your products ? Is it not bigger than the max in the shipping method ? I think that you should set the minimum volume to 0 in the shipping methods, else if a product have no volume the error message is displayed.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 1 day ago |
| [](/forum/28-shipping-methods/851756-v-2-0-shipping-error-with-digital-delivery-solved) | [v 2.0 Shipping error with digital delivery(solved)](/forum/28-shipping-methods/851756-v-2-0-shipping-error-with-digital-delivery-solved "We have updated to version 2.0 and created a few products with digital delivery (basically setting ASUSB).  When people go to the checkout page it shows a shipping method not found error.  Force shipping is set to off.  Articles have a weight of zero, size zero etc.  Any clue what to check next?  System: WSRC 2012 / IIS8 with PHP 5.4 J2.58")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 2 days ago, by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")       [Last Post](/forum/28-shipping-methods/851756-v-2-0-shipping-error-with-digital-delivery-solved#75846 "Thank you for reporting the issue. That is actually a bug that we were able to reproduce. We've fixed it.  Please download again the package on our website and update and that will fix the problem.") 14 years 2 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:28 | [Last Post](/forum/28-shipping-methods/851756-v-2-0-shipping-error-with-digital-delivery-solved#75846 "Thank you for reporting the issue. That is actually a bug that we were able to reproduce. We've fixed it.  Please download again the package on our website and update and that will fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 days ago |
| [](/forum/28-shipping-methods/851754-manual-freight) | [Manual Freight](/forum/28-shipping-methods/851754-manual-freight "I've just started setting up Hika Shop after extensive evaluation of many e-Commerce solutions. Top marks for functionality and simplicity! It's a great product. I would like clarification of just one point I have observed.  If I use a manual shipping rate with a flat rate of (say) $7.00) per shipment, it seems that I still need to include some (irrelevant) value in the 'Weight' field of each product/variant, otherwise it returns a 'no shipping method found' error.  Am I missing something?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 3 days ago, by [johntennock](/forum/user/11388-johntennock "View johntennock's Profile")       [Last Post](/forum/28-shipping-methods/851754-manual-freight#75841 "Hi there,  You can enable the &quot;force shipping regardless of weight&quot; option in the configuration (System&gt;Configuration&gt;Checkout). It will do what you want :)") 14 years 2 days ago     by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:1  Views:28 | [Last Post](/forum/28-shipping-methods/851754-manual-freight#75841 "Hi there,  You can enable the &quot;force shipping regardless of weight&quot; option in the configuration (System&gt;Configuration&gt;Checkout). It will do what you want :)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")      14 years 2 days ago |
| [](/forum/28-shipping-methods/851750-problem-with-taxes-since-update) | [Problem with taxes since update](/forum/28-shipping-methods/851750-problem-with-taxes-since-update "Hello,  I did a direct update from Hikashop 1.5.? to the new one 2.0.0 and now there are some strange tax problems.  In the product list view it shows the price with taxes. But in the product page view it does show the price without taxes, why? Before the update all was fine.  Oh, and the &quot;add to cart&quot; button is gone :-(  Regards, Benny.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 5 days ago, by [benkly](/forum/user/547-benkly "View benkly's Profile")       [Last Post](/forum/28-shipping-methods/851750-problem-with-taxes-since-update#75791 "Hi,  Regarding your shipping methods, if you don't see them, it means that you have one of the issues listed here:   www.hikashop.com/en/support/documentatio...ins-listing.html#faq  Please review each one.") 14 years 2 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:116 | [Last Post](/forum/28-shipping-methods/851750-problem-with-taxes-since-update#75791 "Hi,  Regarding your shipping methods, if you don't see them, it means that you have one of the issues listed here:   www.hikashop.com/en/support/documentatio...ins-listing.html#faq  Please review each one.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 days ago |
| [](/forum/28-shipping-methods/851745-request-maximum-amount-on-coupon-discount) | [request - maximum amount on coupon discount](/forum/28-shipping-methods/851745-request-maximum-amount-on-coupon-discount "Hi!  Could I please request there to be a maximum amount allowed to purchase with the discount coupons. Say the coupon is for 20% off their order, and the maximum they can order is $500 worth.  Cheers :)")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 5 days ago, by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")       [Last Post](/forum/28-shipping-methods/851745-request-maximum-amount-on-coupon-discount#75766 "Can you turn on the &quot;error reporting&quot; option of the joomla configuration and try again ? That should display an error message on the blank page.") 14 years 3 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:131 | [Last Post](/forum/28-shipping-methods/851745-request-maximum-amount-on-coupon-discount#75766 "Can you turn on the &quot;error reporting&quot; option of the joomla configuration and try again ? That should display an error message on the blank page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 days ago |
| [](/forum/28-shipping-methods/851753-paypal-payment-plugin-question) | [Paypal payment plugin question](/forum/28-shipping-methods/851753-paypal-payment-plugin-question "I'm configuring a couple payment plugins and the paypal plugin is one of them. It has the option for a % to be set, but the documentation under &quot;help&quot; does not explain what it is for. I assume this is...")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 4 days ago, by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile")       [Last Post](/forum/28-shipping-methods/851753-paypal-payment-plugin-question#75753 "glad to see it confirmed. i had a feeling that's what it ment but i just wanted to be sure. &quot;Issue&quot; resolved.") 14 years 3 days ago     by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") | Replies:2  Views:41 | [Last Post](/forum/28-shipping-methods/851753-paypal-payment-plugin-question#75753 "glad to see it confirmed. i had a feeling that's what it ment but i just wanted to be sure. &quot;Issue&quot; resolved.") by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile")      14 years 3 days ago |
| [](/forum/28-shipping-methods/851751-any-way-to-handle-this-shipping-methods) | [Any way to handle this shipping methods](/forum/28-shipping-methods/851751-any-way-to-handle-this-shipping-methods "My clients shipping is very complicated and I gather she is able to do this on Etsy but has chosen to part ways with that company in favor of selling through her own site (the reasons not important)....")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 4 days ago, by [webhelpus](/forum/user/11328-webhelpus "View webhelpus's Profile")       [Last Post](/forum/28-shipping-methods/851751-any-way-to-handle-this-shipping-methods#75733 "Hi,  I don't see a way to do that with standard manual shipping methods plugin in HikaShop. You would have to build a custom shipping plugin for that.  We have some documentation for developers regarding that here:   www.hikashop.com/en/support/documentatio...r-documentation.html") 14 years 3 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:86 | [Last Post](/forum/28-shipping-methods/851751-any-way-to-handle-this-shipping-methods#75733 "Hi,  I don't see a way to do that with standard manual shipping methods plugin in HikaShop. You would have to build a custom shipping plugin for that.  We have some documentation for developers regarding that here:   www.hikashop.com/en/support/documentatio...r-documentation.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 days ago |
| [](/forum/28-shipping-methods/851746-fedex-plugin-help) | [FedEx plugin help](/forum/28-shipping-methods/851746-fedex-plugin-help "Hello,  I just bought the Essential package and am having a problem getting the FedEx shipping plugin to work. I have attached a .jpg of the important info. Every time I proceed to checkout, the &quot;No shipping module found&quot; error appears. Am I doing something wrong at what? I would really like to continue using Hikashop as I just dropped $67 on it. Please help.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 5 days ago, by [keeisenhour](/forum/user/11186-keeisenhour "View keeisenhour's Profile")       [Last Post](/forum/28-shipping-methods/851746-fedex-plugin-help#75463 "Thanks guys, I am getting it figured out. I worked with Virtuemart for quite a while and decided to learn something new.") 14 years 4 days ago     by [keeisenhour](/forum/user/11186-keeisenhour "View keeisenhour's Profile") | Replies:3  Views:126 | [Last Post](/forum/28-shipping-methods/851746-fedex-plugin-help#75463 "Thanks guys, I am getting it figured out. I worked with Virtuemart for quite a while and decided to learn something new.") by [keeisenhour](/forum/user/11186-keeisenhour "View keeisenhour's Profile")      14 years 4 days ago |
| [](/forum/28-shipping-methods/851744-sagepay-plugin-billingstate) | [SagePay Plugin Billingstate](/forum/28-shipping-methods/851744-sagepay-plugin-billingstate "I am experiencing a SagePay error 3147 which occurs when US customers place orders. The Changelog states that this was fixed back in May this year, is anyone able to give some ideas on how to solve this? I have customers waiting to pay  Thanks TG")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 days ago, by [tgowans](/forum/user/11262-tgowans "View tgowans's Profile")       [Last Post](/forum/28-shipping-methods/851744-sagepay-plugin-billingstate#75383 "That's another modification to solve something else which was done last month which caused the issue.  That's already fixed on our end and we updated the downloadable package as well for other users.") 14 years 5 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:401 | [Last Post](/forum/28-shipping-methods/851744-sagepay-plugin-billingstate#75383 "That's another modification to solve something else which was done last month which caused the issue.  That's already fixed on our end and we updated the downloadable package as well for other users.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 5 days ago |
| [](/forum/28-shipping-methods/851748-sagepay-malformed-error-billing-state-required) | [SagePay MALFORMED error - billing state required](/forum/28-shipping-methods/851748-sagepay-malformed-error-billing-state-required "We have a customer in the US trying to make a payment on our site   www.v-kit.com , but gets the following error:  &quot;This transaction attempt had failed. Please use the Proceed button to go back to the web store from which you were purchasing. The details of the failure are given below: MALFORMED 3147: The BillingState field is required.&quot;  We've done a bit of research, and it might be something to do with the US State codes, instead of selecting 'Arkansas' they should select 'AR'.  Is this correct? If not, can you help? And if so, how do I configure this?  I wouldn't have thought it mattered, as the state codes are listed with the state names, so surely there must be some cross-referencing?  One other thing I've noticed is that in my version of HikaShop (Professional) the State codes for the USA show two-letter codes under the column 'Code 3 letters'. Is that correct, and does it make any difference to anything?  Thanks, Curtis")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 5 days ago, by [curtisbollington](/forum/user/7813-curtisbollington "View curtisbollington's Profile")       [Last Post](/forum/28-shipping-methods/851748-sagepay-malformed-error-billing-state-required#75377 "We've tested that, and it seems to work fine. Thanks a lot for all your help. Curtis") 14 years 5 days ago     by [curtisbollington](/forum/user/7813-curtisbollington "View curtisbollington's Profile") | Replies:4  Views:231 | [Last Post](/forum/28-shipping-methods/851748-sagepay-malformed-error-billing-state-required#75377 "We've tested that, and it seems to work fine. Thanks a lot for all your help. Curtis") by [curtisbollington](/forum/user/7813-curtisbollington "View curtisbollington's Profile")      14 years 5 days ago |
| [](/forum/28-shipping-methods/851747-rounding-problem) | [rounding problem](/forum/28-shipping-methods/851747-rounding-problem "Hi,  In our shop we recently discovered a strange rounding problem when the customer choses to pay with iDEAL: products that cost 5.95 (including 21% tax) give trouble on their own, products that cost 10.95, 15.95 or 20.95 if combined with other .95 products. A total order amount of 106.70 (including tax &amp; shipping) causes problems as well. iDEAL shows a &quot;hoeveelheid moet een geldig nummer zijn&quot;-error, which basically means that it can't handle the rounding of this order.  Our iDEAL supplier is working on the problem.  In the mean time I keep wondering: wouldn't it be easier to just change the amount of decimals somewhere in the Hikashop configuration? In the system -&gt; currency it's set to 2, but could I change this to 2 in currency.php as well? And if so: where and how? Or would that cause other rounding troubles?  I have considered downgrading from 1.6.0 to 1.5.8, since we didn't have these rounding issues with 1.5.8. Bad idea? Good idea? I don't know. I'm kinda desperate right now :( .")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 5 days ago, by [crommie](/forum/user/8240-crommie "View crommie's Profile")       [Last Post](/forum/28-shipping-methods/851747-rounding-problem#75291 "Thank you Nicolas! The iDEAL plugin developer has been notified (and could be working on it as we speak). I hope they will bring a permanent solution.") 14 years 5 days ago     by [crommie](/forum/user/8240-crommie "View crommie's Profile") | Replies:2  Views:297 | [Last Post](/forum/28-shipping-methods/851747-rounding-problem#75291 "Thank you Nicolas! The iDEAL plugin developer has been notified (and could be working on it as we speak). I hope they will bring a permanent solution.") by [crommie](/forum/user/8240-crommie "View crommie's Profile")      14 years 5 days ago |
| [](/forum/28-shipping-methods/851749-no-shipping-methods-available-to-your-location) | [No shipping methods available to your location](/forum/28-shipping-methods/851749-no-shipping-methods-available-to-your-location "is there any way i can amend the message &quot;No shipping methods available to your location&quot; to add a custom message?  Thanks in advance")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 5 days ago, by [itye2012](/forum/user/8062-itye2012 "View itye2012's Profile")       [Last Post](/forum/28-shipping-methods/851749-no-shipping-methods-available-to-your-location#75280 "Hi,  Sure, You'll just have to override this line through your : (&quot;Hikashop-&gt;System-&gt;Configuration-&gt;Language-&gt;'Your translation file'&quot;)") 14 years 5 days ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:87 | [Last Post](/forum/28-shipping-methods/851749-no-shipping-methods-available-to-your-location#75280 "Hi,  Sure, You'll just have to override this line through your : (&quot;Hikashop-&gt;System-&gt;Configuration-&gt;Language-&gt;'Your translation file'&quot;)") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      14 years 5 days ago |
| [](/forum/28-shipping-methods/851740-manual-shipping-length-problem) | [manual shipping length problem](/forum/28-shipping-methods/851740-manual-shipping-length-problem "ok ,  so I have setup my goods with weights and also my goods with volume.  the weight based goods seem to be working ok for now.  however the volume based goods do not work so well. here is the problem.  I have 2 meter long goods which are charged at rate 1 I have 3 meter long goods which are charged at rate 2  Rate 1 = $20.00 , FOR A QTY OF 20 AND(LENGTH=2000MM, HEIGHT=1, WIDTH=1) VOLUME 2000 Rate 2 = $40.00 , FOR A QTY OF 20 AND(LENGTH=3000MM, HEIGHT=1, WIDTH=1) VOLUME 3000  I have 2 Shipping Methods below; RULE 1) 2 METER PRODUCTS = MIN-VOLUME:1999 , MAX-VOLUME:2200 , $20.00 RULE 2) 3 METER PRODUCTS = MIN-VOLUME:2500 , MAX-VOLUME:&#91;BLANK&#93;, $40.00  Scenario , Now If I order 1 x 2-Meter Rail the shipping is correct because the Volume is between 1999-2200 however if I order 2 x 2 Meter Rails then the volume becomes 2 x 2000 (4000) which exceeds RULE 1's limit of 2200 and Automatically assigns RULE 2. Or the 3 Meter products RULE.  :blink:")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 days ago, by [reace](/forum/user/272-reace "View reace's Profile")       [Last Post](/forum/28-shipping-methods/851740-manual-shipping-length-problem#75125 "OK.. so after careful thought I have found a 'Mickey-Mouse' / 'McGuyver' Solution to this rather tricky situation.  if you have &#91;2&#93; or more 'length based shipping methods' that you would like to incorporate.. follow these steps below;  lets say that you have 3 Rates for three different length Materials and a QTY of 10 per Order (just to address that issue as well)  &#42; RATE &#91;1&#93;=$10 , Product&#95;Desc: 1Meter&#95;Rail , Shippping&#95;method: 1Meter&#95;Shipping , QTY: 10  &#42; RATE &#91;2&#93;=$20 , Product&#95;Desc: 2Meter&#95;Rail , Shippping&#95;method: 2Meter&#95;Shipping , QTY: 10  &#42; RATE &#91;3&#93;=$30 , Product&#95;Desc: 3Meter&#95;Rail , Shippping&#95;method: 3Meter&#95;Shipping , QTY: 10  ok... this is how we go about setting this up...  in the Volume section of the Product&#95;Desc for 1Metre&#95;Rail enter;  &#42; Length: 1  &#42; Height: 1 , Type: M (For Meters)  &#42; Width: 1  Set Maximum&#95;QTY to 10  Calculate QTY (10)x(1 the Total Volume for the Product)=10 ^This is the Max&#95;Volume&#95;Amount in the Shipping&#95;Desc: 1Metre&#95;Shipping, Type: M (For Meters)  In The 1Meter&#95;Shipping Method set the Price to $10.00  For Rate &#91;2&#93; do the following;  &#42; Length: 20  &#42; Height: 1 , Type: M (For Meters)  &#42; Width: 1  Set Maximum&#95;QTY to 10  Calculate QTY (10)x(20 the Total Volume for the Product)=200 ^This is the Max&#95;Volume&#95;Amount in the Shipping&#95;Desc: 2Metre&#95;Shipping, Type: M (For Meters)  In The 2Meter&#95;Shipping Method set the Price to $20.00  Finally For Rate &#91;3&#93; do the following;  &#42; Length: 300  &#42; Height: 1 , Type: M (For Meters)  &#42; Width: 1  Set Maximum&#95;QTY to 10  Calculate QTY (10)x(300 the Total Volume for the Product)=3000 ^This is the Max&#95;Volume&#95;Amount in the Shipping&#95;Desc: 2Metre&#95;Shipping, Type: M (For Meters)  In The 2Meter&#95;Shipping Method set the Price to $30.00  So now When you Enter any Products of varying lengths into your cart just remember which Volume based Variables to set in regards to the Product ie;  &#42; &lt;= 1Metre , Product&#95;Desc &gt; QTY &gt; 10, Volume 10,1,1 &#91;m&#93; &gt; SAVE.  &#42; &lt;= 2Metre , Product&#95;Desc &gt; QTY &gt; 10, Volume 20,1,1 &#91;m&#93; &gt; SAVE.  &#42; &lt;= 3Metre , Product&#95;Desc &gt; QTY &gt; 10, Volume 300,1,1 &#91;m&#93; &gt; SAVE.   &#42;If you want to increase the QTY Later Allow for a Greater Distance (thresh-hold) between volumes to account for this.  Whew , I think that about covers it  Cheers.  having said and done all this , there is still a small problem.. that is to say that if you have multiple&#95;variations of each product.. so something will need to be adjusted in terms of spacing them apart enough to cater for example;   20 x 2Meter&#95;white&#95;Rails + 20 x 2Meter&#95;Black&#95;rails = a combined Total&#95;Volume of &gt; the volume of 3&#95;Meter&#95;rails. therefore more Adjustments may be needed if bulk lots are ordered of multiple&#95;length&#95;based&#95;products.") 14 years 6 days ago     by [reace](/forum/user/272-reace "View reace's Profile") | Replies:2  Views:357 | [Last Post](/forum/28-shipping-methods/851740-manual-shipping-length-problem#75125 "OK.. so after careful thought I have found a 'Mickey-Mouse' / 'McGuyver' Solution to this rather tricky situation.  if you have &#91;2&#93; or more 'length based shipping methods' that you would like to incorporate.. follow these steps below;  lets say that you have 3 Rates for three different length Materials and a QTY of 10 per Order (just to address that issue as well)  &#42; RATE &#91;1&#93;=$10 , Product&#95;Desc: 1Meter&#95;Rail , Shippping&#95;method: 1Meter&#95;Shipping , QTY: 10  &#42; RATE &#91;2&#93;=$20 , Product&#95;Desc: 2Meter&#95;Rail , Shippping&#95;method: 2Meter&#95;Shipping , QTY: 10  &#42; RATE &#91;3&#93;=$30 , Product&#95;Desc: 3Meter&#95;Rail , Shippping&#95;method: 3Meter&#95;Shipping , QTY: 10  ok... this is how we go about setting this up...  in the Volume section of the Product&#95;Desc for 1Metre&#95;Rail enter;  &#42; Length: 1  &#42; Height: 1 , Type: M (For Meters)  &#42; Width: 1  Set Maximum&#95;QTY to 10  Calculate QTY (10)x(1 the Total Volume for the Product)=10 ^This is the Max&#95;Volume&#95;Amount in the Shipping&#95;Desc: 1Metre&#95;Shipping, Type: M (For Meters)  In The 1Meter&#95;Shipping Method set the Price to $10.00  For Rate &#91;2&#93; do the following;  &#42; Length: 20  &#42; Height: 1 , Type: M (For Meters)  &#42; Width: 1  Set Maximum&#95;QTY to 10  Calculate QTY (10)x(20 the Total Volume for the Product)=200 ^This is the Max&#95;Volume&#95;Amount in the Shipping&#95;Desc: 2Metre&#95;Shipping, Type: M (For Meters)  In The 2Meter&#95;Shipping Method set the Price to $20.00  Finally For Rate &#91;3&#93; do the following;  &#42; Length: 300  &#42; Height: 1 , Type: M (For Meters)  &#42; Width: 1  Set Maximum&#95;QTY to 10  Calculate QTY (10)x(300 the Total Volume for the Product)=3000 ^This is the Max&#95;Volume&#95;Amount in the Shipping&#95;Desc: 2Metre&#95;Shipping, Type: M (For Meters)  In The 2Meter&#95;Shipping Method set the Price to $30.00  So now When you Enter any Products of varying lengths into your cart just remember which Volume based Variables to set in regards to the Product ie;  &#42;  QTY &gt; 10, Volume 10,1,1 &#91;m&#93; &gt; SAVE.  &#42;  QTY &gt; 10, Volume 20,1,1 &#91;m&#93; &gt; SAVE.  &#42;  QTY &gt; 10, Volume 300,1,1 &#91;m&#93; &gt; SAVE.   &#42;If you want to increase the QTY Later Allow for a Greater Distance (thresh-hold) between volumes to account for this.  Whew , I think that about covers it  Cheers.  having said and done all this , there is still a small problem.. that is to say that if you have multiple&#95;variations of each product.. so something will need to be adjusted in terms of spacing them apart enough to cater for example;   20 x 2Meter&#95;white&#95;Rails + 20 x 2Meter&#95;Black&#95;rails = a combined Total&#95;Volume of &gt; the volume of 3&#95;Meter&#95;rails. therefore more Adjustments may be needed if bulk lots are ordered of multiple&#95;length&#95;based&#95;products.") by [reace](/forum/user/272-reace "View reace's Profile")      14 years 6 days ago |
| [](/forum/28-shipping-methods/851741-change-shipping-based-on-country-selected) | [Change shipping based on country selected](/forum/28-shipping-methods/851741-change-shipping-based-on-country-selected "Is there a way you can change the shipping cost based on the country selected?  I have to charge different shipping rates based on which country the customer wants the foods delivered to  how can I do this ?  My website is   www.britishfoodabroad.co.uk")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 days ago, by [itye2012](/forum/user/8062-itye2012 "View itye2012's Profile")       [Last Post](/forum/28-shipping-methods/851741-change-shipping-based-on-country-selected#75057 "Sure, you'll just have to create a new zone trough &quot;Hikashop-&gt;System-&gt;Zones-&gt;'New'&quot;") 14 years 6 days ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:109 | [Last Post](/forum/28-shipping-methods/851741-change-shipping-based-on-country-selected#75057 "Sure, you'll just have to create a new zone trough &quot;Hikashop-&gt;System-&gt;Zones-&gt;'New'&quot;") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      14 years 6 days ago |
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