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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/910047-specify-hard-to-reach-shipping-locations) | [Specify hard to reach shipping locations](/forum/28-shipping-methods/910047-specify-hard-to-reach-shipping-locations "-- HikaShop version -- : 6.2.0 -- Joomla version -- : 3.10.12  Hi!  There are about 9.000 locations in my country that are hard to reach for the courier company and they have specific prices. I need to add all these locations in my shipping methods but there are too many to do it manually, is there a faster easier way?  So my checkout page would have to be like this:  1. Select Country: Greece's hard to reach locations (from dropdown field) 2. (when selecting Greece's hard to reach locations) Select location: blabla  Thank you")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 months 3 weeks ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")       [Last Post](/forum/28-shipping-methods/910047-specify-hard-to-reach-shipping-locations#370335 "No I was wrong Nikolas . It works.") 9 months 3 days ago     by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") | Replies:11  Views:608 | [Last Post](/forum/28-shipping-methods/910047-specify-hard-to-reach-shipping-locations#370335 "No I was wrong Nikolas . It works.") by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")      9 months 3 days ago |
| [](/forum/28-shipping-methods/909677-usps2-not-providing-rates) | [USPS2 Not Providing Rates](/forum/28-shipping-methods/909677-usps2-not-providing-rates "-- url of the page with the problem -- :   grandprix-software-central.com/index.php/shopping  -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Firefox 142.0.1 -- Error-message(debug-mod must be tuned on) -- : USPS 2: Failed to retrieve prices. &#91;&#93; One or more required field(s) are missing from the request, /prices/v3/base-rates-list/search. - -  When trying to migrate from the USPS plugin, which I have used for many years now, to the new USPS2 plugin, I am getting these errors. These only show up if I deactivate the current USPS plugin.  There is no help documentation for the plugin, which is a disappointment, after spending 40 euros on this when the old one was free. I entered the Client ID, Client Secret and postal code. I have no idea where to find the USPS Account Number or what Account Type to use.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 2 months ago, by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile")       [Last Post](/forum/28-shipping-methods/909677-usps2-not-providing-rates?start=60#370107 "Hi,  Thanks for reporting this issue with the thickness calculation! You were absolutely right, there was a bug affecting how thickness was calculated when stacking multiple flat items.  When you had multiple quantities of a flat item (like your 1.25&quot; × 0.563&quot; × 0.25&quot; product), the plugin was incorrectly calculating the thickness for quantities of 3 or more. This happened because the core HikaShop stacking logic correctly accumulates the smallest dimension (0.25&quot;) when stacking items but the USPS2 plugin was then re-sorting all dimensions, which caused the accumulated thickness to swap positions with another dimension when it grew larger. Version 1.5.6 now preserves the stacking dimension as &quot;thickness&quot; before any re-sorting occurs. This ensures that the Letter/Flats API receives the correct accumulated thickness regardless of how many items are stacked. Please update to version 1.5.6 and the thickness will now correctly reflect the stacked height of your items: 1 item: 0.25&quot; 2 items: 0.50&quot; 3 items: 0.75&quot; 4 items: 1.00&quot;") 9 months 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/28-shipping-methods/909677-usps2-not-providing-rates?start=0 "Page:1") - [2](/forum/28-shipping-methods/909677-usps2-not-providing-rates?start=20 "Page:2") - [3](/forum/28-shipping-methods/909677-usps2-not-providing-rates?start=40 "Page:3") - [4](/forum/28-shipping-methods/909677-usps2-not-providing-rates?start=60 "Page:4") | Replies:69  Views:8369 | [Last Post](/forum/28-shipping-methods/909677-usps2-not-providing-rates?start=60#370107 "Hi,  Thanks for reporting this issue with the thickness calculation! You were absolutely right, there was a bug affecting how thickness was calculated when stacking multiple flat items.  When you had multiple quantities of a flat item (like your 1.25&quot; × 0.563&quot; × 0.25&quot; product), the plugin was incorrectly calculating the thickness for quantities of 3 or more. This happened because the core HikaShop stacking logic correctly accumulates the smallest dimension (0.25&quot;) when stacking items but the USPS2 plugin was then re-sorting all dimensions, which caused the accumulated thickness to swap positions with another dimension when it grew larger. Version 1.5.6 now preserves the stacking dimension as &quot;thickness&quot; before any re-sorting occurs. This ensures that the Letter/Flats API receives the correct accumulated thickness regardless of how many items are stacked. Please update to version 1.5.6 and the thickness will now correctly reflect the stacked height of your items: 1 item: 0.25&quot; 2 items: 0.50&quot; 3 items: 0.75&quot; 4 items: 1.00&quot;") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 months 2 weeks ago |
| [](/forum/28-shipping-methods/909981-ups-oath-only-shows-no-shipping-method-found) | [UPS Oath only shows No Shipping Method Found](/forum/28-shipping-methods/909981-ups-oath-only-shows-no-shipping-method-found "-- url of the page with the problem -- :   northeastcoffeeco.com/  -- HikaShop version -- : 6.1.1 -- Joomla version -- : 5.4.1 -- PHP version -- : 8.1.3  I must be missing something. I created the app on the UPS developers site copied the Client ID, Secret and Account number. Removed all restrictions except the zone and yet I still can't get UPS to return a rate. Only Shipping Method Not Found. What else could I be missing?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 10 months 3 weeks ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/909981-ups-oath-only-shows-no-shipping-method-found#370081 "Hi,  1. The UPS OAuth plugin uses the OAuth and Rating APIs of UPS as per :   developer.ups.com/tag/OAuth-Client-Credentials?loc=en&#95;US    developer.ups.com/tag/Rating?loc=en&#95;US#section/Reference  2. The URLs used are, for the Rating API: - For production:   onlinetools.ups.com/api/rating/v2205/Sho...alinfo=timeintransit  - For Customer integration environment:   wwwcie.ups.com/api/rating/v2205/Shop?add...alinfo=timeintransit  And for the OAuth API: - For production:   onlinetools.ups.com/security/v1/oauth/token  - For Customer integration environment:   wwwcie.ups.com/security/v1/oauth/token  3. If you activate the &quot;debug&quot; setting of the shipping method and then try again to do some tests and get the error, you'll get debug information available in the &quot;payment log file&quot; of the HikaShop configuration page. That's what you want to send to them.") 9 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:589 | [Last Post](/forum/28-shipping-methods/909981-ups-oath-only-shows-no-shipping-method-found#370081 "Hi,  1. The UPS OAuth plugin uses the OAuth and Rating APIs of UPS as per :   developer.ups.com/tag/OAuth-Client-Credentials?loc=en&#95;US    developer.ups.com/tag/Rating?loc=en&#95;US#section/Reference  2. The URLs used are, for the Rating API: - For production:   onlinetools.ups.com/api/rating/v2205/Sho...alinfo=timeintransit  - For Customer integration environment:   wwwcie.ups.com/api/rating/v2205/Shop?add...alinfo=timeintransit  And for the OAuth API: - For production:   onlinetools.ups.com/security/v1/oauth/token  - For Customer integration environment:   wwwcie.ups.com/security/v1/oauth/token  3. If you activate the &quot;debug&quot; setting of the shipping method and then try again to do some tests and get the error, you'll get debug information available in the &quot;payment log file&quot; of the HikaShop configuration page. That's what you want to send to them.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 months 3 weeks ago |
| [](/forum/28-shipping-methods/909904-cheapest-usps-rate) | [Cheapest USPS Rate](/forum/28-shipping-methods/909904-cheapest-usps-rate "-- url of the page with the problem -- :   mainepromos.com  -- HikaShop version -- : 6.1.1 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3 -- Error-message(debug-mod must be tuned on) -- : n/a  Is there a way to have the new USPS plugin automatically select the cheapest shipping option when multiple rates are returned?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 11 months 3 weeks ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/909904-cheapest-usps-rate#369449 "Hi,  The USPS plugin (   www.hikashop.com/marketplace/product/290-usps.html  ) already has a &quot;Sort shipping services&quot; which you can configure to &quot;cheapest&quot; when you edit the shipping method via the menu System&gt;Shipping methods. However, I checked the code of the plugin following your message and I can see that the plugin suffers from the same issue that was reported for the UPS plugin 2 months ago:   www.hikashop.com/forum/install-update/90...on-issue.html#368578  So, I've made a patch for that in the USPS plugin. So, you want to update to the new version and check this &quot;sort shipping services&quot; setting. Then, you should be good to go. Note that the shipping method is preselected once when the shipping methods are first loaded. So, for your test, you want to reset the user session data by logging out and then logging in your frontend before testing again.") 11 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:580 | [Last Post](/forum/28-shipping-methods/909904-cheapest-usps-rate#369449 "Hi,  The USPS plugin (   www.hikashop.com/marketplace/product/290-usps.html  ) already has a &quot;Sort shipping services&quot; which you can configure to &quot;cheapest&quot; when you edit the shipping method via the menu System&gt;Shipping methods. However, I checked the code of the plugin following your message and I can see that the plugin suffers from the same issue that was reported for the UPS plugin 2 months ago:   www.hikashop.com/forum/install-update/90...on-issue.html#368578  So, I've made a patch for that in the USPS plugin. So, you want to update to the new version and check this &quot;sort shipping services&quot; setting. Then, you should be good to go. Note that the shipping method is preselected once when the shipping methods are first loaded. So, for your test, you want to reset the user session data by logging out and then logging in your frontend before testing again.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      11 months 3 weeks ago |
| [](/forum/28-shipping-methods/909893-shipping-method-not-displaying) | [Shipping method not displaying](/forum/28-shipping-methods/909893-shipping-method-not-displaying "j")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 11 months 3 weeks ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/909893-shipping-method-not-displaying#369376 "j") 11 months 3 weeks ago     by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") | Replies:0  Views:589 | [Last Post](/forum/28-shipping-methods/909893-shipping-method-not-displaying#369376 "j") by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")      11 months 3 weeks ago |
| [](/forum/28-shipping-methods/909892-previously-working-usps-shipping-method-no-longer-works) | [Previously working USPS Shipping method no longer works](/forum/28-shipping-methods/909892-previously-working-usps-shipping-method-no-longer-works "-- url of the page with the problem -- :   stoneyridgealpaca.com/shop/checkout/cid-2  -- HikaShop version -- : 6.1.1 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : Failed to obtain shipping quotes.  Hi, This site has been working properly for a couple years now, but suddenly, recently it no longer can get shipping rates from USPS. The client assures me that no changes have been made to here USPS account. Any thoughts as to why this may suddenly be happening?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 11 months 4 weeks ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/909892-previously-working-usps-shipping-method-no-longer-works#369367 "Hi,  In February 2025, USPS announced it would retire its WebTools API in January 2026:   postalpro.usps.com/node/13834  So, while the API of the USPS plugin should still work for 1 or 2 months, maybe the access to the WebTools API has been cut faster than expected for your client's account ? We've made a new plugin 6 months ago for the new API:   www.hikashop.com/marketplace/product/290-usps.html  We've made important updates to it during summer thanks to feedback from numerous merchants so that it can support everything the old plugin supported. Migrating to the new plugin might be the best at the moment. The new plugin also comes with better debugging than the old one, so it will be easier to know what's going on if there's a problem.") 11 months 4 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:727 | [Last Post](/forum/28-shipping-methods/909892-previously-working-usps-shipping-method-no-longer-works#369367 "Hi,  In February 2025, USPS announced it would retire its WebTools API in January 2026:   postalpro.usps.com/node/13834  So, while the API of the USPS plugin should still work for 1 or 2 months, maybe the access to the WebTools API has been cut faster than expected for your client's account ? We've made a new plugin 6 months ago for the new API:   www.hikashop.com/marketplace/product/290-usps.html  We've made important updates to it during summer thanks to feedback from numerous merchants so that it can support everything the old plugin supported. Migrating to the new plugin might be the best at the moment. The new plugin also comes with better debugging than the old one, so it will be easier to know what's going on if there's a problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      11 months 4 weeks ago |
| [](/forum/28-shipping-methods/909876-commande-non-livree-au-point-relais) | [Commande non lîvrée au point relais](/forum/28-shipping-methods/909876-commande-non-livree-au-point-relais "-- url of the page with the problem -- :   www.tonykart-france.fr/  -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.3.23  Bonjour, Certaines commandes sont refusées pour une livraison en point relais et sont livrées à l'adresse de livraison par défaut J'ai passé une commande identique à une commande pour laquelle la livraison en point relais n'a pas été enregistrée et là, pas de problème, la livraison en point relais est bien enregistrée dans la commande. Avez-vous une explication ? Merci pour votre réponse")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 2 days ago, by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile")       [Last Post](/forum/28-shipping-methods/909876-commande-non-livree-au-point-relais#369323 "Bonjour,  Le plugin Mondial Relay utilise le système de &quot;surcharge&quot; (override) d'adresse de livraison. Oui, l'adresse du client est bien gardée dans la commande ; cela permet de proposer des points de livraison autour de lui. Le plugin va sauvegarder les informations du point relai dans un autre champs et, via le système de surcharge, va permettre d'afficher cette adresse à la place.  Vous remarquerez que dans le backend le point relai est affiché avec le reste des informations de livraison ; la surcharge est bien effective dans les emails. Je vois que vous utilisez une generation de facture PDF : il doit manquer le code pour utiliser le système de surcharge.  Cordialement,") 1 year 3 hours ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:515 | [Last Post](/forum/28-shipping-methods/909876-commande-non-livree-au-point-relais#369323 "Bonjour,  Le plugin Mondial Relay utilise le système de &quot;surcharge&quot; (override) d'adresse de livraison. Oui, l'adresse du client est bien gardée dans la commande ; cela permet de proposer des points de livraison autour de lui. Le plugin va sauvegarder les informations du point relai dans un autre champs et, via le système de surcharge, va permettre d'afficher cette adresse à la place.  Vous remarquerez que dans le backend le point relai est affiché avec le reste des informations de livraison ; la surcharge est bien effective dans les emails. Je vois que vous utilisez une generation de facture PDF : il doit manquer le code pour utiliser le système de surcharge.  Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      1 year 3 hours ago |
| [](/forum/28-shipping-methods/909793-plugin-de-livraison-options-compte-comme-produit-dans-la-limitation-du-nombre) | [Plugin de livraison - Options compté comme produit dans la limitation du nombre](/forum/28-shipping-methods/909793-plugin-de-livraison-options-compte-comme-produit-dans-la-limitation-du-nombre "-- url of the page with the problem -- :   sofleurs.fr/  -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4  Hello, J'ai un client qui me demande de limiter le nombre de produit pouvant être commandé en même temps, ce que je fais dans le plugin d'envoi manuel (HikaShop manual shipping plugin). Le problème est que lorsqu'un produit a des options qui sont eux-mêmes des produits, il est compté comme plusieurs produits. Par exemple, le produit suivant qui a 2 options est compté comme 3 produits :   sofleurs.fr/produits-sofleurs/categorie1...nsia-glycine-gerbera  Comme les produits avec et sans options sont dans différentes catégories, j'ai testé le plugin de Brainforge qui permet de limiter une méthode d'envoi par catégorie, mais si 2 produits de ces différentes catégories sont dans le panier, les 2 méthodes d'envoi s'affichent ce qui fait doublon. Pour vraiment limiter à 3 produits il faudrait que les options ne soient pas comptées, y a-t-il une modification que je pourrai faire dans le code pour cela ? Merci d'avance")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 4 weeks ago, by [Marti](/forum/user/2853-marti "View Marti's Profile")       [Last Post](/forum/28-shipping-methods/909793-plugin-de-livraison-options-compte-comme-produit-dans-la-limitation-du-nombre#368996 "Hello Nicolas, Top, j'avais zappé ce paramètre, c'est tout bon merci :) Mihàly") 1 year 3 weeks ago     by [Marti](/forum/user/2853-marti "View Marti's Profile") | Replies:2  Views:607 | [Last Post](/forum/28-shipping-methods/909793-plugin-de-livraison-options-compte-comme-produit-dans-la-limitation-du-nombre#368996 "Hello Nicolas, Top, j'avais zappé ce paramètre, c'est tout bon merci :) Mihàly") by [Marti](/forum/user/2853-marti "View Marti's Profile")      1 year 3 weeks ago |
| [](/forum/28-shipping-methods/909795-variant-warehouses-not-saving) | [Variant Warehouses Not Saving](/forum/28-shipping-methods/909795-variant-warehouses-not-saving "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Firefox 143.0.4  Greetings,  Having a problem with warehouses not saving on variants.  If I go to edit a product variant warehouse.... - when i begin to type I'm given the appropriate selection of warehouses - i select a warehouse - I hit the variant save button (i;ve also tried the product save button) - i get the rotating &quot;it's working&quot; graphic for a second or two - when done, the variant warehouse is reset to &quot;None&quot;, not saving the warehouse I selected  I'm editing in the backend as a Super User with &quot;I think&quot; all access levels set properly in both Hikashop and Hikamarket.  Any ideas ?  thanks  Dave")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 3 weeks ago, by [daduts](/forum/user/1658-daduts "View daduts's Profile")       [Last Post](/forum/28-shipping-methods/909795-variant-warehouses-not-saving#368985 "Hi,  Thank you for your feedback. I've found the issue and made a patch for it. Download again the install package of the latest version of HikaShop on our website and install it on yours to get the patch.") 1 year 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:646 | [Last Post](/forum/28-shipping-methods/909795-variant-warehouses-not-saving#368985 "Hi,  Thank you for your feedback. I've found the issue and made a patch for it. Download again the install package of the latest version of HikaShop on our website and install it on yours to get the patch.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 weeks ago |
| [](/forum/28-shipping-methods/909769-frais-de-livraison-europe-et-hors-europe) | [Frais de livraison Europe et hors Europe](/forum/28-shipping-methods/909769-frais-de-livraison-europe-et-hors-europe "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.1.33  Bonjour, Je cherche à gérer 2 frais de livraison fixes, l'un pour une livraison en Europe, et l'autre pour une livraison hors Europe. Je n'arrive pas à filtrer afin d'obtenir les frais de livraison en fonction de ces 2 zones. J'ai vu qu'il y avait des expressions régulières au niveau des restrictions d'une méthode de livraison mais je ne trouve pas d'info là dessus et je ne sais pas si c'est bien par là que je dois creuser. Comment puis-je faire ?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 1 month ago, by [steevo](/forum/user/52345-steevo "View steevo's Profile")       [Last Post](/forum/28-shipping-methods/909769-frais-de-livraison-europe-et-hors-europe#368860 "Ah merci ! J'avais effectivement créé les 2 zones de livraison et mis cela en restriction mais je n'avais pas vu le &quot;sub zones&quot; en dessous pour y mettre les pays... Il va falloir que je consulte un ophtalmo") 1 year 1 month ago     by [steevo](/forum/user/52345-steevo "View steevo's Profile") | Replies:2  Views:570 | [Last Post](/forum/28-shipping-methods/909769-frais-de-livraison-europe-et-hors-europe#368860 "Ah merci ! J'avais effectivement créé les 2 zones de livraison et mis cela en restriction mais je n'avais pas vu le &quot;sub zones&quot; en dessous pour y mettre les pays... Il va falloir que je consulte un ophtalmo") by [steevo](/forum/user/52345-steevo "View steevo's Profile")      1 year 1 month ago |
| [](/forum/28-shipping-methods/909733-ups-shipping-error) | [UPS shipping error](/forum/28-shipping-methods/909733-ups-shipping-error "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- Browser(s) name and version -- : chrome/edge/ff -- Error-message(debug-mod must be tuned on) -- : &#91;Mon Sep 22 01:41:23.588248 2025&#93; &#91;proxy&#95;fcgi:error&#93; &#91;pid 1753144:tid 1753240&#93; AH01071: Got error 'PHP message: PHP Warning: simplexml&#95;load&#95;string(): Entity: line 1: parser warning : xmlParsePITarget: invalid name prefix 'xml' in public&#95;html/plugins/hikashopshipping/ups/ups.php on line 778; PHP message: PHP Warning: simplexml&#95;load&#95;string(): ?xmlversion=&quot;1.0&quot;?&gt;ResponseStatusCod in public&#95;html/plugins/hikashopshipping/ups/ups.php on line 778; PHP message: PHP Warning: simplexml&#95;load&#95;string(): ^ in public&#95;html/plugins/hikashopshipping/ups/ups.php on line 778; PHP message: PHP Warning: simplexml&#95;load&#95;string(): Entity: line 1: parser error : ParsePI: PI xmlversion space expected in public&#95;html/plugins/hikashopshipping/ups/ups.php on line 778; PHP message: PHP Warning: simplexml&#95;load&#95;string(): essage: PHP Warning: foreach() argument must be of type array\|object, null given in public&#95;html/plugins/hikashopshipping/ups/ups.php on line 782', referer:   compostwerks.com/organics/organic-pest-controls/checkout  I am getting the error &quot;The cart items combined weight is too small for all the possible shipping methods&quot; on all my products on my website that weigh anything from 2-3lbs to 150 lbs.  I did confirm Joomla/Hikashop were up to date.  If anyone can decode the PHP error messages attached. That would be super.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 1 month ago, by [markcrobinson](/forum/user/80790-markcrobinson "View markcrobinson's Profile")       [Last Post](/forum/28-shipping-methods/909733-ups-shipping-error#368672 "Hi,  Then someone would write &quot;USA&quot;, or &quot;United States of America&quot; and it would be the same. Ideally, it should be &quot;Country 2-letters code&quot; but we thought it was too big for the label.  Note that the documentation page already mention that you need the 2 letters code:   www.hikashop.com/support/documentation/5...pping-ups2-form#spec") 1 year 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:997 | [Last Post](/forum/28-shipping-methods/909733-ups-shipping-error#368672 "Hi,  Then someone would write &quot;USA&quot;, or &quot;United States of America&quot; and it would be the same. Ideally, it should be &quot;Country 2-letters code&quot; but we thought it was too big for the label.  Note that the documentation page already mention that you need the 2 letters code:   www.hikashop.com/support/documentation/5...pping-ups2-form#spec") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 1 month ago |
| [](/forum/28-shipping-methods/909681-how-to-link-individual-products-to-shipping-method) | [How to link individual products to shipping method?](/forum/28-shipping-methods/909681-how-to-link-individual-products-to-shipping-method "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.4  As the title says ... how to link an individual product to a specific shipping method?  What do I want to do? Let's say, we have two types of products:  a) main products b) parts (spare parts)  Products of typ &quot;a&quot; should delivered with the shipping method &quot;default shipping&quot;. But if the customer is buying only a product of the typ &quot;b&quot; then the products should be delivered with shipping method &quot;part shipping&quot;. Both shipping methods are from the same shipping plugin &quot;hikashop manual shipping plugin&quot; - but with different prices.  Another thing: If the customer puts a product of typ &quot;a&quot; AND of type &quot;b&quot; in the cart, automatically the most expensive shipping method should be used.  Important to know: In our case we can not handle with weights or dimensions, so we have to link each product to a specific shipping method.  How to achive this?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 2 months ago, by [Rusty](/forum/user/83085-rusty "View Rusty's Profile")       [Last Post](/forum/28-shipping-methods/909681-how-to-link-individual-products-to-shipping-method#368425 "Hi,  You can contact the developer by email at : brainforge DOT uk AT btinternet DOT com Replace DOT and AT by the corresponding characters. I've talked to the developer frequently over the years and his plugins for HikaShop have been well maintained up until now.  I sure could add it as an individual job for you. But it will be more expensive than just using that other plugin.") 1 year 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:978 | [Last Post](/forum/28-shipping-methods/909681-how-to-link-individual-products-to-shipping-method#368425 "Hi,  You can contact the developer by email at : brainforge DOT uk AT btinternet DOT com Replace DOT and AT by the corresponding characters. I've talked to the developer frequently over the years and his plugins for HikaShop have been well maintained up until now.  I sure could add it as an individual job for you. But it will be more expensive than just using that other plugin.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 2 months ago |
| [](/forum/28-shipping-methods/909678-colissimo-plugin-choix-point-retrait) | [Colissimo plugin : choix point retrait](/forum/28-shipping-methods/909678-colissimo-plugin-choix-point-retrait "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.4.10  Bonjour, Dans le flux de passage en caisse, le plugin colissimo propose une liste de 20 points retraits à priori selon la géolocalisation du code postal d'adresse de facturation. 1/ Comment gérer un point de retrait souhaité qui n'est pas dans la liste proposée (ex facturation sur zip code 59170, et lieu souhait retrait sur 59700 à 6 kms). 2/ Comment enregistrer par défaut ce point de retrait sur la fiche client. Merci")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 2 months ago, by [contactMjpm.pm](/forum/user/83530-contactmjpm-pm "View contactMjpm.pm's Profile")       [Last Post](/forum/28-shipping-methods/909678-colissimo-plugin-choix-point-retrait#368370 "Bonjour, Retour de dev : il semble que La Poste bloque les options limit et distance. Je ne pense pas me planter car le retour avec filterRelay fonctionne. Merci.") 1 year 2 months ago     by [contactMjpm.pm](/forum/user/83530-contactmjpm-pm "View contactMjpm.pm's Profile") | Replies:4  Views:797 | [Last Post](/forum/28-shipping-methods/909678-colissimo-plugin-choix-point-retrait#368370 "Bonjour, Retour de dev : il semble que La Poste bloque les options limit et distance. Je ne pense pas me planter car le retour avec filterRelay fonctionne. Merci.") by [contactMjpm.pm](/forum/user/83530-contactmjpm-pm "View contactMjpm.pm's Profile")      1 year 2 months ago |
| [](/forum/28-shipping-methods/908283-usps-priority-error-80040b23-api-authorization-failure-api-ratev4) | [USPS (PRIORITY) error: 80040B23 API Authorization failure API RateV4](/forum/28-shipping-methods/908283-usps-priority-error-80040b23-api-authorization-failure-api-ratev4 "-- url of the page with the problem -- :   langecraft.com/  -- HikaShop version -- : 5.1.0 -- Joomla version -- : 4.4.5 -- PHP version -- : 8.0.28 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : USPS (PRIORITY) error: 80040B23 API Authorization failure. User xxxxxxLANGExx is not authorized to use API RateV4.  USPS plugin stopped working, website is only displaying &quot;Best Way&quot; shipping rates.  USPS (PRIORITY) error: 80040B23 API Authorization failure. User xxxxxxLANGExx is not authorized to use API RateV4. USPS (FIRST CLASS) error: 80040B23 API Authorization failure. User xxxxxxLANGExx is not authorized to use API RateV4. USPS (GROUND ADVANTAGE) error: 80040B23 API Authorization failure. User xxxxxxLANGExx is not authorized to use API RateV4.  I saw where you uploaded a new version of the plugin on another post and uploaded that with no help. I went to USPS website and created a new account and still not working.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 2 years 4 months ago, by [HarborRV](/forum/user/56542-harborrv "View HarborRV's Profile")       [Last Post](/forum/28-shipping-methods/908283-usps-priority-error-80040b23-api-authorization-failure-api-ratev4#368336 "Hi,  Thanks for your feedback. That's something we can add. We'll look into it. Note that this flag is only available for domestic shipping. The international rates API doesn't have that flag (which is why we didn't add it in the first version of the plugin):   developers.usps.com/internationalpricesv...ration/get-rate-list  Regarding the USPS account number, you can try the change I proposed a few hours ago here:   www.hikashop.com/forum/19-hikamarket/909...s/368326.html#368330  Maybe it can help use the plugin without a USPS account number.") 1 year 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13  Views:2864 | [Last Post](/forum/28-shipping-methods/908283-usps-priority-error-80040b23-api-authorization-failure-api-ratev4#368336 "Hi,  Thanks for your feedback. That's something we can add. We'll look into it. Note that this flag is only available for domestic shipping. The international rates API doesn't have that flag (which is why we didn't add it in the first version of the plugin):   developers.usps.com/internationalpricesv...ration/get-rate-list  Regarding the USPS account number, you can try the change I proposed a few hours ago here:   www.hikashop.com/forum/19-hikamarket/909...s/368326.html#368330  Maybe it can help use the plugin without a USPS account number.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 2 months ago |
| [](/forum/28-shipping-methods/909645-select-a-default-shipping-method-that-is-not-the-cheapest) | [Select a default shipping method that is not the cheapest](/forum/28-shipping-methods/909645-select-a-default-shipping-method-that-is-not-the-cheapest "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.2 -- PHP version -- : 8  Hi, If I remember correctly there was an option to select the default shipping method in the past.  Now I cannot find it anymore and I have a customer that wants to have a different shipping method selected as dedault which is not the cheapest one.  Any tips on how to achieve this ?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 2 months ago, by [nico.van.leeuwen](/forum/user/12404-nico-van-leeuwen "View nico.van.leeuwen's Profile")       [Last Post](/forum/28-shipping-methods/909645-select-a-default-shipping-method-that-is-not-the-cheapest#368197 "The thing is that the first shipping method is selected the first time the cart is loaded and as long as the selected shipping method is still available. So, if you change the order of the shipping...") 1 year 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:834 | [Last Post](/forum/28-shipping-methods/909645-select-a-default-shipping-method-that-is-not-the-cheapest#368197 "The thing is that the first shipping method is selected the first time the cart is loaded and as long as the selected shipping method is still available. So, if you change the order of the shipping...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 2 months ago |
| [](/forum/28-shipping-methods/909632-how-to-load-from-external-json-file-data-at-order-custom-fields) | [How to load from external JSON file data at order custom fields](/forum/28-shipping-methods/909632-how-to-load-from-external-json-file-data-at-order-custom-fields "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.2 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Chrome latest  Hello, I have been created a custom field in order section like a text. I would like when customers starting to type to load information data from external json file on root joomla directory? How can I do it?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 3 months ago, by [marto42](/forum/user/38319-marto42 "View marto42's Profile")       [Last Post](/forum/28-shipping-methods/909632-how-to-load-from-external-json-file-data-at-order-custom-fields#368143 "Hi,  You can add custom javascript code for that and target the input field with an addEventListener. You can add your custom javascript code in the show&#95;block&#95;field view file via the menu Display&gt;Views of HikaShop.") 1 year 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:859 | [Last Post](/forum/28-shipping-methods/909632-how-to-load-from-external-json-file-data-at-order-custom-fields#368143 "Hi,  You can add custom javascript code for that and target the input field with an addEventListener. You can add your custom javascript code in the show&#95;block&#95;field view file via the menu Display&gt;Views of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 3 months ago |
| [](/forum/28-shipping-methods/909603-free-shipping-limit-applied-to-multiple-warehouses-shipping-methods) | [Free shipping limit applied to multiple warehouses/shipping methods](/forum/28-shipping-methods/909603-free-shipping-limit-applied-to-multiple-warehouses-shipping-methods "-- url of the page with the problem -- : safetyzonespecialists.com -- HikaShop version -- : 6.0.0 -- Joomla version -- : 4.4.13 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Firefox 140.0.4 -- Error-message(debug-mod must be tuned on) -- : none  Our site for a product distributor has a fairly complex shipping situation.....26 shipping methods, 25 warehouses...as we have a variety of package fedex onerate package sizes and dropship vendors.  We offer free shipping on orders over $5000.  I've created a shipping method to do so with free shipping on a minimum price of $5000. My warehouse is set to None.  If I create an order with products from a single warehouse the free shipping option works fine.  If I include products from multiple warehouses, the free shipping over $5k appears to be applied on a per warehouse basis..  We'd like it to be applied to the entire order regardless of warehouse.  Your thoughts are appreciated.  If you'd like to test....  Go to safetyzonespecialists.com .  Add some of each of these products to a shopping cart. They ship from separate warehouses. Play around with the quantities to see the shipping results.    safetyzonespecialists.com/workzone-safet...ct/type-ii-barricade    safetyzonespecialists.com/workzone-safet...p-flat-top-flex-post  Thanks  Dave")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 3 months ago, by [daduts](/forum/user/1658-daduts "View daduts's Profile")       [Last Post](/forum/28-shipping-methods/909603-free-shipping-limit-applied-to-multiple-warehouses-shipping-methods#367994 "Worked great ....thanks !  : D") 1 year 3 months ago     by [daduts](/forum/user/1658-daduts "View daduts's Profile") | Replies:2  Views:1265 | [Last Post](/forum/28-shipping-methods/909603-free-shipping-limit-applied-to-multiple-warehouses-shipping-methods#367994 "Worked great ....thanks !  : D") by [daduts](/forum/user/1658-daduts "View daduts's Profile")      1 year 3 months ago |
| [](/forum/28-shipping-methods/909306-vat-on-formula-shipping-method) | [VAT on Formula shipping method](/forum/28-shipping-methods/909306-vat-on-formula-shipping-method "-- url of the page with the problem -- :   www.dailybread.co.uk  -- HikaShop version -- : 5.1.5 -- Joomla version -- : 3.10  I use for some the formula field to calculate shipping costs under Shipping Methods such as {weight}&#42;1.50+7 I discovered unless I missed a setting there is no VAT calculation made on that sum. So the customer does not see the VAT element (as there appears to not be one) and of course being VAT registered we cannot claim that back.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 7 months ago, by [dailybread](/forum/user/41988-dailybread "View dailybread's Profile")       [Last Post](/forum/28-shipping-methods/909306-vat-on-formula-shipping-method#367811 "Hi,  If you set a tax override zone in a shipping method, and that shipping method is the one selected on the checkout (or preselected), then this zone will be used for tax rules. If you have no tax rule matching with that zone in System&gt;Taxes, then no tax will apply, not only to the shipping fee but also to the products in the cart. So, it could well be a cause for no taxes showing up on the frontend in some cases. Turn off temporarily that shipping method and see if you still have the issue on the frontend. If so, then the problem doesn't come from this. I would recommend starting with the checks mentioned here:   www.hikashop.com/support/documentation/3...ion-listing.html#faq  If that doesn't help, create a new thread explaining the situation with some screenshots of the tax rules, the tax section in the HikaShop configuration and the URL of the shop would be the next move.") 1 year 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1299 | [Last Post](/forum/28-shipping-methods/909306-vat-on-formula-shipping-method#367811 "Hi,  If you set a tax override zone in a shipping method, and that shipping method is the one selected on the checkout (or preselected), then this zone will be used for tax rules. If you have no tax rule matching with that zone in System&gt;Taxes, then no tax will apply, not only to the shipping fee but also to the products in the cart. So, it could well be a cause for no taxes showing up on the frontend in some cases. Turn off temporarily that shipping method and see if you still have the issue on the frontend. If so, then the problem doesn't come from this. I would recommend starting with the checks mentioned here:   www.hikashop.com/support/documentation/3...ion-listing.html#faq  If that doesn't help, create a new thread explaining the situation with some screenshots of the tax rules, the tax section in the HikaShop configuration and the URL of the shop would be the next move.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 4 months ago |
| [](/forum/28-shipping-methods/909558-australia-post-v2-shipping-plugin-not-working) | [Australia Post V2 shipping plugin not working](/forum/28-shipping-methods/909558-australia-post-v2-shipping-plugin-not-working "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.1 -- PHP version -- : 8.1.32 -- Browser(s) name and version -- : Opera One(version: 112.0.5197.30) -- Error-message(debug-mod must be tuned on) -- : Australia Post Shipping V2 plugin stopped working  Hi, the Australia Post V2 Shipping Plugin stopped working this week. We didn't make any changes to our shipping configuration. We can provide access to the test site which has the same configuration and problem as the main site. The Aus Post shipping option fails to appear during checkout.  We've reverted to the manual plugin on our production site and can provide access to the test site for you to take a look the problematic configuralion. PM for log in credentials and let us know where you're located so we can unblock that region.  Thanks, Ian and Stu")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 4 months ago, by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile")       [Last Post](/forum/28-shipping-methods/909558-australia-post-v2-shipping-plugin-not-working#367806 "Thanks for looking at it. We usually only offer a few packaging and shipping options based on what we have in store. So, we weren't across how the additions might affect our cart. Many thanks.") 1 year 4 months ago     by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile") | Replies:4  Views:1177 | [Last Post](/forum/28-shipping-methods/909558-australia-post-v2-shipping-plugin-not-working#367806 "Thanks for looking at it. We usually only offer a few packaging and shipping options based on what we have in store. So, we weren't across how the additions might affect our cart. Many thanks.") by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile")      1 year 4 months ago |
| [](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out) | [DHL shipping does not show at check out](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out "-- url of the page with the problem -- :   www.extrapet.nl  -- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.2.5 -- PHP version -- : 8.3  installed the plugin, filled all fields, but shipping method does not show up at check out. - API codes correctly filled (as received from DHL) - all fields correctly filled all other shipping methods show up correct. And even when I publish the DHL option without any restrictions (size, weight etc) it doesn't show up.  what did I miss?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 1 year 4 months ago, by [Extrapet](/forum/user/29207-extrapet "View Extrapet's Profile")       [Last Post](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out#367741 "HI,  The DHL shipping plugin available on our marketplace is an all in one solution:   www.hikashop.com/marketplace/product/287-shipping-dhl.html  As explained on that page, it will provide tracking information from the purchase, yes. However, for this to happen, the data of the order needs to be sent by the plugin to DHL, either by clicking on the button on the orders listing in the backend, or by activating the automatic feature. And for this to be possible, a DHL shipping method (with its shipping fee automatically calculated by DHL) added by the shipping plugin needs to be selected by the customer during the checkout. So if you have your own &quot;manual shipping methods&quot; which don't rely on the DHL plugin, the DHL plugin won't be able to send the data of the order to DHL nor retrieve the tracking information. You would have to switch to this plugin and disable the manual shipping methods you had created in the past.") 1 year 4 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1112 | [Last Post](/forum/28-shipping-methods/909534-dhl-shipping-does-not-show-at-check-out#367741 "HI,  The DHL shipping plugin available on our marketplace is an all in one solution:   www.hikashop.com/marketplace/product/287-shipping-dhl.html  As explained on that page, it will provide tracking information from the purchase, yes. However, for this to happen, the data of the order needs to be sent by the plugin to DHL, either by clicking on the button on the orders listing in the backend, or by activating the automatic feature. And for this to be possible, a DHL shipping method (with its shipping fee automatically calculated by DHL) added by the shipping plugin needs to be selected by the customer during the checkout. So if you have your own &quot;manual shipping methods&quot; which don't rely on the DHL plugin, the DHL plugin won't be able to send the data of the order to DHL nor retrieve the tracking information. You would have to switch to this plugin and disable the manual shipping methods you had created in the past.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 year 4 months ago |
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