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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/904088-canpar-shipping-error) | [CANPAR shipping error](/forum/28-shipping-methods/904088-canpar-shipping-error "-- Error-message(debug-mod must be tuned on) -- : See screenshot  Hi,  Since Jerome is apparently incapable of telling me how to set up CanadaPost on my site, I decided to use the CANPAR shipping method instead. However, I get the error in the attachment.  I assume that this is a problem that you can fix, and I don't have to ask CANPAR how to fix your component?  Thanks so much. The sooner you can resolve this, the better. I've been wasting my time dealing with nonsense from the clowns that give &quot;support&quot; here for long enough.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 8 months ago, by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")       [Last Post](/forum/28-shipping-methods/904088-canpar-shipping-error#340003 "Hi,  This is indeed a problem we can fix. It's not actually a bug but just coming from the fact that you're using it on PHP8 and PHP changed a few things with that version which breaks the code of the plugin there. Note also that the Canpar plugin is not in our component. That's a plugin which was developed by another developer years ago and we're just maintaining it. So thank you for your feedback as we didn't know about the problem. I've made a new release of the Canpar plugin on github following my tests and modifications for PHP8 support. You can find it here:   github.com/HikaShop/hikashopshipping-canpar/releases/tag/1.0.1  PS: Please note that CanadaPost is developed by Obsidev, the company of Jerome. Obsidev is selling it on our marketplace, and thus Jerome is answering you about CanadaPost. If you're not satisfied with a plugin you purchased from a third party vendor on our marketplace, I can only propose you a refund if you're within the 30 days period after your purchase.") 4 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:844 | [Last Post](/forum/28-shipping-methods/904088-canpar-shipping-error#340003 "Hi,  This is indeed a problem we can fix. It's not actually a bug but just coming from the fact that you're using it on PHP8 and PHP changed a few things with that version which breaks the code of the plugin there. Note also that the Canpar plugin is not in our component. That's a plugin which was developed by another developer years ago and we're just maintaining it. So thank you for your feedback as we didn't know about the problem. I've made a new release of the Canpar plugin on github following my tests and modifications for PHP8 support. You can find it here:   github.com/HikaShop/hikashopshipping-canpar/releases/tag/1.0.1  PS: Please note that CanadaPost is developed by Obsidev, the company of Jerome. Obsidev is selling it on our marketplace, and thus Jerome is answering you about CanadaPost. If you're not satisfied with a plugin you purchased from a third party vendor on our marketplace, I can only propose you a refund if you're within the 30 days period after your purchase.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 8 months ago |
| [](/forum/28-shipping-methods/903977-struggling-to-configure-canadapost) | [Struggling to configure CanadaPost](/forum/28-shipping-methods/903977-struggling-to-configure-canadapost "Hi,  I've installed the CanadaPost plugin on my site, and I think I've done the config correctly, BUT I'm still getting &quot;no shipping methods&quot; on the frontend.  Are there any detailed instructions I can go through to double check this? The ones I found don't really tell me too much about which info from CanadaPost go where!  Thanks.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 9 months ago, by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")       [Last Post](/forum/28-shipping-methods/903977-struggling-to-configure-canadapost?start=20#339947 "Okay. I've contacted CanadaPost's support, and referred them to your documentation for the plugin to ask them to tell me what you think I should put in the API fields.  WHEN they tell me they have no clue and I should speak to the developer of the plugin, how can I put them in touch with you?  Maybe you can tell THEM how to make sense of your shitty documentation, and then they can tell me?") 4 years 8 months ago     by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")   - [1](/forum/28-shipping-methods/903977-struggling-to-configure-canadapost?start=0 "Page:1") - [2](/forum/28-shipping-methods/903977-struggling-to-configure-canadapost?start=20 "Page:2") | Replies:29  Views:3523 | [Last Post](/forum/28-shipping-methods/903977-struggling-to-configure-canadapost?start=20#339947 "Okay. I've contacted CanadaPost's support, and referred them to your documentation for the plugin to ask them to tell me what you think I should put in the API fields.  WHEN they tell me they have no clue and I should speak to the developer of the plugin, how can I put them in touch with you?  Maybe you can tell THEM how to make sense of your shitty documentation, and then they can tell me?") by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")      4 years 8 months ago |
| [](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address) | [Mondial Relay plugin - choosing a pick-up point regardless of shipping address](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address "Hi,  In documentation related to the old version of the Mondial Relay plugin, it was possible to select a post code or a city to find a pickup point in a place other than the shipping address.  Is it possible with the actual version ?  Because it is common that the user wants to select a pick-up point freely. And it is relatively binding (and less accurate) for the user to ask him to go in a previous step to change the shipping address and hope that the proposed pick-up points with the new shipping address suit him.  Thanks in advance for your answer.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 8 months ago, by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")       [Last Post](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address#339538 "Hello,  The other plugin is not a shipping plugin, but a &quot;custom field&quot; one. It does not provide any shipping price, just a pick-up point selection to add in the order. The Mondial Relay shipping plugin, proposes pick-up points around the customer shipping destination ; which is the more practical solution. So it's very difficult to compare the plugins.  Afterwards, I recommend you to use the &quot;address&quot; block in the same step than the &quot;shipping&quot; one.  Regards,") 4 years 8 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:1045 | [Last Post](/forum/28-shipping-methods/903981-mondial-relay-plugin-choosing-a-pick-up-point-regardless-of-shipping-address#339538 "Hello,  The other plugin is not a shipping plugin, but a &quot;custom field&quot; one. It does not provide any shipping price, just a pick-up point selection to add in the order. The Mondial Relay shipping plugin, proposes pick-up points around the customer shipping destination ; which is the more practical solution. So it's very difficult to compare the plugins.  Afterwards, I recommend you to use the &quot;address&quot; block in the same step than the &quot;shipping&quot; one.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      4 years 8 months ago |
| [](/forum/28-shipping-methods/903950-mondial-relay-plugin-1-marker-icon-for-each-result) | [Mondial Relay plugin - 1 marker icon for each result](/forum/28-shipping-methods/903950-mondial-relay-plugin-1-marker-icon-for-each-result "Hi,  Is it possible to customize the map to have 1 marker icon for each result (10 icons in total) and change the color (or use another marker icon) for the selected point for example ?  Thanks in advance.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 9 months ago, by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")       [Last Post](/forum/28-shipping-methods/903950-mondial-relay-plugin-1-marker-icon-for-each-result#339444 "Thank you for the clarification. It's indeed a little different.") 4 years 9 months ago     by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile") | Replies:9  Views:844 | [Last Post](/forum/28-shipping-methods/903950-mondial-relay-plugin-1-marker-icon-for-each-result#339444 "Thank you for the clarification. It's indeed a little different.") by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/894268-using-fedex-test-url) | [Using Fedex test URL](/forum/28-shipping-methods/894268-using-fedex-test-url "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 7.1.5  I am hoping to use the Fedex shipping plugin and have setup a test account with Fedex in the US, however there is no way in the plugin settings to point it at the test URL which I have been given as wsbeta.fedex.com:443/web-services  How can I do this?  Thanks,  Ian")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 7 months ago, by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")       [Last Post](/forum/28-shipping-methods/894268-using-fedex-test-url#339357 "Hi,  HikaShop's FedEx plugin uses the WSDL file provided by FedEx to connect to the web services. So the URL of the web services is written in hard in the WSDL file provided by FedEx. You can try editing the file plugins/hikashopshipping/fedex/fedex&#95;rate.wsdl via FTP (with notepad) and change the URL   gateway.fedex.com/web-services/  near the end of the file to your URL.") 4 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1661 | [Last Post](/forum/28-shipping-methods/894268-using-fedex-test-url#339357 "Hi,  HikaShop's FedEx plugin uses the WSDL file provided by FedEx to connect to the web services. So the URL of the web services is written in hard in the WSDL file provided by FedEx. You can try editing the file plugins/hikashopshipping/fedex/fedex&#95;rate.wsdl via FTP (with notepad) and change the URL   gateway.fedex.com/web-services/  near the end of the file to your URL.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/903904-plugin-colissimo) | [Plugin Colissimo](/forum/28-shipping-methods/903904-plugin-colissimo "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.6  Bonjour,  Je viens d'acquérir Hikashop buisness pour reproduire sur internet ma boutique physique. J'aimerai savoir si le plugin colissimo gère le tarif lettre ou uniquement les colis. Je fabrique des articles très léger mais certains dépassent les 3 cm d'épaisseur et donc deviennent des colis, alors que d'autres font moins de 2 cm d'épaisseur donc au tarif lettre. Si une personne utilise ce plugin peux-t'elle me renseigner sur ce point. Par avance, Merci. Bonne journée. Cordialement Noël")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 9 months ago, by [Noël](/forum/user/63975-noel "View Noël's Profile")       [Last Post](/forum/28-shipping-methods/903904-plugin-colissimo#339251 "Bonjour NIcolas,  Merci pour la réponse. Je viens d'acheter le plugins. Beaucoup plus facile à renseigner, pour moi et le client, que de créer un transport pour chaque tarif. Une fois que j'aurais tout mis en place j'étudirai plus en profondeur. Mais je pense qu'une base de donnée doit être renseigner et donc possibilité de la mettre à jour avec un fichier CSV... C'est juste une idée qui me passe dans la tête...  Merci encore et bonne journée Noël") 4 years 9 months ago     by [Noël](/forum/user/63975-noel "View Noël's Profile") | Replies:4  Views:997 | [Last Post](/forum/28-shipping-methods/903904-plugin-colissimo#339251 "Bonjour NIcolas,  Merci pour la réponse. Je viens d'acheter le plugins. Beaucoup plus facile à renseigner, pour moi et le client, que de créer un transport pour chaque tarif. Une fois que j'aurais tout mis en place j'étudirai plus en profondeur. Mais je pense qu'une base de donnée doit être renseigner et donc possibilité de la mettre à jour avec un fichier CSV... C'est juste une idée qui me passe dans la tête...  Merci encore et bonne journée Noël") by [Noël](/forum/user/63975-noel "View Noël's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/903864-plugin-existant-pour-les-relais-pickup) | [Plugin existant pour les "Relais Pickup"](/forum/28-shipping-methods/903864-plugin-existant-pour-les-relais-pickup "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.6  Bonjour,  Mon client a finalement changé d'avis et souhaite opter pour Pickup pour la livraison en points relais de ses marchandises. Existe-t-il une solution d'intégration actuellement ? Je n'ai rien trouvé dans ce sens sur le site de Pickup. Merci")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 9 months ago, by [2CEVENTS](/forum/user/57749-2cevents "View 2CEVENTS's Profile")       [Last Post](/forum/28-shipping-methods/903864-plugin-existant-pour-les-relais-pickup#339132 "Bonjour,  Le lien de téléchargement fourni dans l'email de notification ainsi que sur notre site lorsque vous accédez à votre commande vous permet de récupérer la dernière version en date et ce pendant 4 ans après votre achat. Le plugin a en effet été modifié pour le support de Joomla 4, donc si vous avez une version d'il y a un an, il faudra récupérer la dernière version avec le lien que vous avez déjà en votre possession.") 4 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:790 | [Last Post](/forum/28-shipping-methods/903864-plugin-existant-pour-les-relais-pickup#339132 "Bonjour,  Le lien de téléchargement fourni dans l'email de notification ainsi que sur notre site lorsque vous accédez à votre commande vous permet de récupérer la dernière version en date et ce pendant 4 ans après votre achat. Le plugin a en effet été modifié pour le support de Joomla 4, donc si vous avez une version d'il y a un an, il faudra récupérer la dernière version avec le lien que vous avez déjà en votre possession.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/903906-only-1-shipping-method-showing-in-checkout) | [Only 1 shipping method showing in checkout](/forum/28-shipping-methods/903906-only-1-shipping-method-showing-in-checkout "-- url of the page with the problem -- :   www.islandsurplus.co.uk/index.php/user/checkout/cid-3  -- HikaShop version -- : 4.4.3 -- Joomla version -- : 4.0.3 -- PHP version -- : 7.4.25 -- Browser(s) name and version -- : brave -- Error-message(debug-mod must be tuned on) -- : no error message  Hi all,  I've read through as many threads as I can but still have the same issue I can't seem to resolve, any help would be much appreciated. I'm fairly sure its only a configuration issue, if I need to upgrade the Hikashop version to give me these choices thats no issue either.  I have created two shipping zones to try and do something to work out the issue, namely UK mainland and the Isle of Wight, the reason being we deliver free on the island (if the customer pays for the item) and only want to deal with UK orders for now so only have the united kingdom as our main zone. I have a free collection option but at the moment if you choose this option (customers that want to see goods before paying but want to order it to avoid missing out) you still have the postage cost calculated automatically and can't choose a free option anywhere.  I have managed to configure the site for manual Royal Mail postage based simply on weight and volume, but no matter what I do I only have the one option for delivery when I get to checkout. I have created a shipping option for free delivery and want this to be in the dropdown menu in the checkout screen along with the Royal Mail postage option. No matter what I do the system only give me the one option which is the manually calculated postal cost, no others.  I've tried restricting zones, checked I havn't got read only in my checkout flow for shipping, checked post code ranges....  Hope that makes sense, I'm sure i'm missing something simple.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 9 months ago, by [Leec](/forum/user/64050-leec "View Leec's Profile")       [Last Post](/forum/28-shipping-methods/903906-only-1-shipping-method-showing-in-checkout#339117 "Hi There,  thank you for the explanation. It was as you said.  I had already created seperate zones/sub zones but was still unable to get more than one option on the drop down menu. I think its resolved now, thankfully managed to get someone to look at it on my behalf.  Very grateful for the help and advice available here.  Best wishes  Lee") 4 years 9 months ago     by [Leec](/forum/user/64050-leec "View Leec's Profile") | Replies:2  Views:815 | [Last Post](/forum/28-shipping-methods/903906-only-1-shipping-method-showing-in-checkout#339117 "Hi There,  thank you for the explanation. It was as you said.  I had already created seperate zones/sub zones but was still unable to get more than one option on the drop down menu. I think its resolved now, thankfully managed to get someone to look at it on my behalf.  Very grateful for the help and advice available here.  Best wishes  Lee") by [Leec](/forum/user/64050-leec "View Leec's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/903690-shipping-by-quantity-with-group-by-product-options-not-working) | [Shipping by Quantity with Group by Product Options Not Working](/forum/28-shipping-methods/903690-shipping-by-quantity-with-group-by-product-options-not-working "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.4 -- PHP version -- : 7.3.3 -- Browser(s) name and version -- : Chrome  Hello,  I tried looking for this in the forum but couldn't find an answer. I have set up shipping based on quantity - 0-1 item, 2-3 items, and 4+ items. It works properly for products without options. However, if a product has an option it is separating those options even through I have Group by Product on. It show only 1 item in the cart, but the shipping is counting it as 4 items even group together.  Like one product, has 4 options they must choose, so it triggers for the 4+ items shipping level even though it is only one product. I tested a product without options that works.  Is this a bug or is there something else I have to check for the options to avoid it being counted in shipping? I don't see anything in restrictions to avoid counting options.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 10 months ago, by [novetrix](/forum/user/61023-novetrix "View novetrix's Profile")       [Last Post](/forum/28-shipping-methods/903690-shipping-by-quantity-with-group-by-product-options-not-working#339062 "Hello,  We just created a &quot;Group options with product for the shipping price calculation&quot; option that you can find via &quot;Hikashop-&gt;System-&gt;Configuration-&gt;Main&quot;.  To have access to that option, you'll just have to download the last Hikashop version though our website, install it and test it again with the new option set to YES.  Kind regards, Mohamed.") 4 years 9 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4  Views:1059 | [Last Post](/forum/28-shipping-methods/903690-shipping-by-quantity-with-group-by-product-options-not-working#339062 "Hello,  We just created a &quot;Group options with product for the shipping price calculation&quot; option that you can find via &quot;Hikashop-&gt;System-&gt;Configuration-&gt;Main&quot;.  To have access to that option, you'll just have to download the last Hikashop version though our website, install it and test it again with the new option set to YES.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/903847-paypal-has-added-lb2-postage-to-my-online-course) | [PayPal has added £2 postage to my online course](/forum/28-shipping-methods/903847-paypal-has-added-lb2-postage-to-my-online-course "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 4.0.6 -- PHP version -- : 7.4 -- Browser(s) name and version -- : Firefox 96.0.1 (64bit) -- Error-message(debug-mod must be tuned on) -- : No error message.  Hello, PayPal has started adding £2 postage to my online course (a virtual product) although it's not showing up in the Hikashop cart . The 'new order' and 'payment notification' emails from (HS/you) don't show the postage charge, it only appears on the 'notification of payment received' email from PayPal. I just rebuilt my site as Joomla 4 using the latest version of Hikashop. I went through all the pages and chose all the same settings as the previous build (my Joomla 3 site) but PayPal never added a postage charge before. Has something changed, or am I missing something? Previously I had no shipping methods set and I don't in the new set up either.  Attachment 1: PayPal receipt before latest build. Attachment 2: PayPal now charging £2 postage and packing.  I hope you can help solve this mystery. Thanks, David")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 9 months ago, by [david.austin](/forum/user/35785-david-austin "View david.austin's Profile")       [Last Post](/forum/28-shipping-methods/903847-paypal-has-added-lb2-postage-to-my-online-course#338784 "Thank you! Yes I found it - never seen that page before. £2.00 added to every cart. It did however have 'Click here to allow transaction-based postage values to override the profile postage settings listed above (if profile settings are enabled).' ticked, so it had never been added to my other items which already had individual postage rates defined. So mystery solved. Thank you!") 4 years 9 months ago     by [david.austin](/forum/user/35785-david-austin "View david.austin's Profile") | Replies:2  Views:706 | [Last Post](/forum/28-shipping-methods/903847-paypal-has-added-lb2-postage-to-my-online-course#338784 "Thank you! Yes I found it - never seen that page before. £2.00 added to every cart. It did however have 'Click here to allow transaction-based postage values to override the profile postage settings listed above (if profile settings are enabled).' ticked, so it had never been added to my other items which already had individual postage rates defined. So mystery solved. Thank you!") by [david.austin](/forum/user/35785-david-austin "View david.austin's Profile")      4 years 9 months ago |
| [](/forum/28-shipping-methods/903799-unable-to-display-shipping-name-in-email-notification) | [Unable to display shipping name in email notification](/forum/28-shipping-methods/903799-unable-to-display-shipping-name-in-email-notification "-- HikaShop version -- : 4.4.5 -- Joomla version -- : 3.10.14 -- PHP version -- : 7.4.26  In my shop I have setup a few shipping methods which users can select during checkout.  As soon as payment is completed, the customer receives an email with a summary of the purchase. I would like this email to display the shipping method that was selected.  In the email editor, I can include a number of tags but I cannot seem to find the tag that will display the name of the selected shipping method. I can find {VAR:order.order&#95;shipping&#95;id} and {VAR:order.order&#95;shipping&#95;method} but the values behind these are 1-2-3-4 etc for the ID and &quot;manual&quot; for the method.  Does anybody know which tag I can use to display the NAME of the shipping method which was selected?  (for example in the screenshot below, the second option 'Afhalen op school voor 09.30' will give the value 2 with VAR:order.order&#95;shipping&#95;id and will give the value 'manual' with VAR:order.order&#95;shipping&#95;method but I would like to retrieve 'Afhalen op school voor 09.30' )")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 10 months ago, by [maartenxbosmans@gmail.com](/forum/user/60008-maartenxbosmans-gmail-com "View maartenxbosmans@gmail.com's Profile")       [Last Post](/forum/28-shipping-methods/903799-unable-to-display-shipping-name-in-email-notification#338585 "Hi,  I did not think about removing my HTML customizations and having a look at the default mail. You are absolutely right: the info is there by default. After removing my custom HTML code, and using the default code, the info I needed was there.  To be specific: the NAME of the selected shipping method can be obtained with the HTML tag {VAR:SHIPPING} I was incorrectly looking at the tags {VAR:order.order&#95;shipping&#95;id} and {VAR:order.order&#95;shipping&#95;method}  Thanks for your reply.. Got it working now with {VAR:SHIPPING}") 4 years 10 months ago     by [maartenxbosmans@gmail.com](/forum/user/60008-maartenxbosmans-gmail-com "View maartenxbosmans@gmail.com's Profile") | Replies:2  Views:1005 | [Last Post](/forum/28-shipping-methods/903799-unable-to-display-shipping-name-in-email-notification#338585 "Hi,  I did not think about removing my HTML customizations and having a look at the default mail. You are absolutely right: the info is there by default. After removing my custom HTML code, and using the default code, the info I needed was there.  To be specific: the NAME of the selected shipping method can be obtained with the HTML tag {VAR:SHIPPING} I was incorrectly looking at the tags {VAR:order.order&#95;shipping&#95;id} and {VAR:order.order&#95;shipping&#95;method}  Thanks for your reply.. Got it working now with {VAR:SHIPPING}") by [maartenxbosmans@gmail.com](/forum/user/60008-maartenxbosmans-gmail-com "View maartenxbosmans@gmail.com's Profile")      4 years 10 months ago |
| [](/forum/28-shipping-methods/903259-shipping-payment-methods-for-2-warehouses) | [Shipping/Payment methods for 2 warehouses](/forum/28-shipping-methods/903259-shipping-payment-methods-for-2-warehouses "-- HikaShop version -- : 4.4.3 -- Joomla version -- : 3.10.2  Hi!  There are 2 warehouses in my shop, &quot;Balloons&quot; and &quot;Others&quot;. For the &quot;Ballons&quot; warehouse i need to have a minimum order price 25€ and the delivery is only available via our courier service and we deliver at speicific post code areas. For the &quot;Others&quot; warehouse there is no minimum order price and we deliver via courier service all over Greece. When a customer adds &quot;Ballons&quot; products to his cart that their cost is lower than 25€ i need to display a message for that at the checkout. I tried to create all that but i'm having trouble and i could really use your help! May i send you backend access?  Thank you")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 1 month ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")       [Last Post](/forum/28-shipping-methods/903259-shipping-payment-methods-for-2-warehouses?start=20#338464 "Hello,  What do you mean by :  I think that kind of feature will require custom developments as there is actually no option to do it.  Kind regards, Mohamed.") 4 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")   - [1](/forum/28-shipping-methods/903259-shipping-payment-methods-for-2-warehouses?start=0 "Page:1") - [2](/forum/28-shipping-methods/903259-shipping-payment-methods-for-2-warehouses?start=20 "Page:2") | Replies:26  Views:2801 | [Last Post](/forum/28-shipping-methods/903259-shipping-payment-methods-for-2-warehouses?start=20#338464 "Hello,  What do you mean by :  I think that kind of feature will require custom developments as there is actually no option to do it.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      4 years 10 months ago |
| [](/forum/28-shipping-methods/903604-shipping-zones-not-working) | [Shipping zones not working](/forum/28-shipping-methods/903604-shipping-zones-not-working "Hi there,  Our company is based in Swizterland and until now only shipping to Swiss addresses. We want now to offer shipping to Europe with different shipping costs, so I have: 1. added the country Switzerland to the restriction zone of the already existing shipping methods valid for Switzerland 2. created new shipping methods for Europe (based on the weight of the package) and added &quot;Europe&quot; to the restriction zones 3. enabled the zone &quot;Europe&quot; 4. enabled the countries listed as sub-zones in the shipping zone &quot;Europe&quot; - here is an example with Czech Republic 5. And now, when I select any European country, I only see the shipping method for Switzerland at CHF 7.- instead of the two options which should be proposed at CHF 9.- or CHF 19.-  I have now disabled it but you can check the attached screenshots for reference.  Can you help me finding what I'm doing wrong?  Thanks, Gael")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 11 months ago, by [gael](/forum/user/63338-gael "View gael's Profile")       [Last Post](/forum/28-shipping-methods/903604-shipping-zones-not-working#338365 "I have a similar problem, because the system does not chose any more the shipping zone with regard to the delivery address. I mean it worked, but now not any more. I was confused and deleted all...") 4 years 10 months ago     by [politikchronist](/forum/user/61141-politikchronist "View politikchronist's Profile") | Replies:2  Views:792 | [Last Post](/forum/28-shipping-methods/903604-shipping-zones-not-working#338365 "I have a similar problem, because the system does not chose any more the shipping zone with regard to the delivery address. I mean it worked, but now not any more. I was confused and deleted all...") by [politikchronist](/forum/user/61141-politikchronist "View politikchronist's Profile")      4 years 10 months ago |
| [](/forum/28-shipping-methods/903711-shipment-methods-dont-change-to-seleceted-country-at-checkout) | [Shipment methods don't change to seleceted country at checkout](/forum/28-shipping-methods/903711-shipment-methods-dont-change-to-seleceted-country-at-checkout "-- url of the page with the problem -- :   lovelyshawls.nl/  -- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.4 -- PHP version -- : 7.4.25 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : None, my problem is that the shipmet methods I configured do not show up when changing the country at checkout.  I have configured shipping methods for each country I would like to ship to. At the checkout page however, only the shipment methods for NL are shown. If you change the country, the shipping methods don't change correspondingly. Is this a script conflict somewhere?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 10 months ago, by [Lovely Shawls](/forum/user/60850-lovely-shawls "View Lovely Shawls's Profile")       [Last Post](/forum/28-shipping-methods/903711-shipment-methods-dont-change-to-seleceted-country-at-checkout#338170 "Hi Nicolas, Ah OK, I changed the checkout workflow and this works fine indeed. Thank you! Kind regards,") 4 years 10 months ago     by [Lovely Shawls](/forum/user/60850-lovely-shawls "View Lovely Shawls's Profile") | Replies:2  Views:718 | [Last Post](/forum/28-shipping-methods/903711-shipment-methods-dont-change-to-seleceted-country-at-checkout#338170 "Hi Nicolas, Ah OK, I changed the checkout workflow and this works fine indeed. Thank you! Kind regards,") by [Lovely Shawls](/forum/user/60850-lovely-shawls "View Lovely Shawls's Profile")      4 years 10 months ago |
| [](/forum/28-shipping-methods/903688-shipping-weight) | [Shipping weight](/forum/28-shipping-methods/903688-shipping-weight "Hi,  I sell decals / car stickers and have a problem with the shipping.  When someone orders 1 sticker, the weight is 70 grams, this incudes the cardboard envelope and with that, the correct shippng is selected (50 - 100gr). Now if someone wants two stickers, the weight ain't 140gr, but 73 gr.  Setting a sticker on 3 gr instead of 70 gr will select a wrong shipping.  There is an option in the shipping to set a min and max, but that doesn't work.  How do you suggest I set this up?")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 10 months ago, by [Borburgh](/forum/user/59804-borburgh "View Borburgh's Profile")       [Last Post](/forum/28-shipping-methods/903688-shipping-weight#338155 "Hello,  If you are using Manual shipping methods then the solution will be simple, you can either consider that a sticker will wait 3gr and adapt your minimum / maximum weight option through your shipping method configuration page, or consider that a sticker will wait 70gr.  Then, you'll just have to calculate how many stickers can be sent using every shipping methods and properly define their minimum / maximum weight.  I think it would be the best solution as their is actually no option to tell that a product will weight 73g for the first product and 76g for 2 products.  Kind regards, Mohamed.") 4 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:808 | [Last Post](/forum/28-shipping-methods/903688-shipping-weight#338155 "Hello,  If you are using Manual shipping methods then the solution will be simple, you can either consider that a sticker will wait 3gr and adapt your minimum / maximum weight option through your shipping method configuration page, or consider that a sticker will wait 70gr.  Then, you'll just have to calculate how many stickers can be sent using every shipping methods and properly define their minimum / maximum weight.  I think it would be the best solution as their is actually no option to tell that a product will weight 73g for the first product and 76g for 2 products.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      4 years 10 months ago |
| [](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working) | [HikaShop manual shipping plugin - post code filtering stopped working](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.4  Hi there,  Since setting up this website, the ability to offer LOCAL delivery to customers has been working, by using the manual shipping plugin - please see attached for the configurations.  However, the shop owner contacted me to say customers are no longer being given the option for local delivery, despite their delivery address matching the criteria.  For instance; using the postcode CT15 3ED in the delivery address should provide a Local Delivery Option for £5. No matter which delivery address they use, the online shop now always defaults the fallback: UK nationwide delivery.  This Hika configuration has not changed for 4+ months or so, The only change has been a Hikashop upgrade, which I suspect, has broken this functionality.  Could you please take a look.  Many thanks Marc")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 10 months ago, by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")       [Last Post](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "Hi there - I've been playing around with the delivery this morning, and it's started working? Maybe a caching issue. I'll investigate a little more, and get back to this thread.  Many thanks") 4 years 10 months ago     by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile") | Replies:1  Views:711 | [Last Post](/forum/28-shipping-methods/903692-hikashop-manual-shipping-plugin-post-code-filtering-stopped-working#338084 "Hi there - I've been playing around with the delivery this morning, and it's started working? Maybe a caching issue. I'll investigate a little more, and get back to this thread.  Many thanks") by [marcusadamski](/forum/user/57919-marcusadamski "View marcusadamski's Profile")      4 years 10 months ago |
| [](/forum/28-shipping-methods/903671-require-shipping-address-to-match-billing-address) | [Require Shipping Address to Match Billing Address](/forum/28-shipping-methods/903671-require-shipping-address-to-match-billing-address "Hello, We have been dealing with fraud issues and have determined that for security we must require online orders to ship to the billing address used on the order.  Is there a way to require the shipping and billing address to match at checkout?  Can this be applied to specific products? (perhaps i could set these products to ship from an alternate warehouse that has these restrictions in place?)  Thank You")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 11 months ago, by [mrooke](/forum/user/18053-mrooke "View mrooke's Profile")       [Last Post](/forum/28-shipping-methods/903671-require-shipping-address-to-match-billing-address#337994 "Hi,  There is no option to do that. That would be possible with the development of a custom plugin.") 4 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:734 | [Last Post](/forum/28-shipping-methods/903671-require-shipping-address-to-match-billing-address#337994 "Hi,  There is no option to do that. That would be possible with the development of a custom plugin.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 11 months ago |
| [](/forum/28-shipping-methods/903652-mondial-relay-plugin-deprecated-mondialrelay-class-php-on-line-43) | [Mondial Relay plugin - Deprecated - \\mondialrelay\_class.php on line 43](/forum/28-shipping-methods/903652-mondial-relay-plugin-deprecated-mondialrelay-class-php-on-line-43 "-- HikaShop version -- : 4.4.4 -- Joomla version -- : 4.0.4 -- PHP version -- : 8.0.12  Hi,  I installed the 'Mondial relay' plugin but I have a deprecated notice.  Thanks.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 11 months ago, by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")       [Last Post](/forum/28-shipping-methods/903652-mondial-relay-plugin-deprecated-mondialrelay-class-php-on-line-43#337962 "Hi,  Thanks, the warning is gone.") 4 years 11 months ago     by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile") | Replies:2  Views:722 | [Last Post](/forum/28-shipping-methods/903652-mondial-relay-plugin-deprecated-mondialrelay-class-php-on-line-43#337962 "Hi,  Thanks, the warning is gone.") by [FDBI](/forum/user/63027-fdbi "View FDBI's Profile")      4 years 11 months ago |
| [](/forum/28-shipping-methods/903613-shipping-by-weigth-minimum-weight-g-vs-kg) | [shipping by weigth - minimum weight g vs Kg](/forum/28-shipping-methods/903613-shipping-by-weigth-minimum-weight-g-vs-kg "-- url of the page with the problem -- :   www.safka.co.nz/  -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.3.25 -- Browser(s) name and version -- : firefox 91.0.2 -- Error-message(debug-mod must be tuned on) -- : When we set-up a new shipping method by weight. We enter maximum weight as 5kg. If we then enter the minimum weight as 0kg - the shipping selection works fine. However if we enter the minimum weight as 0g - we get the wrong shipping option.  Shouldn't minimum weight as 0g give same result as 0kg ?  Thanks  When we set-up a new shipping method by weight. We enter maximum weight as 5kg. If we then enter the minimum weight as 0kg - the shipping selection works fine. However if we enter the minimum weight as 0g - we get the wrong shipping option.  Shouldn't minimum weight as 0g give same result as 0kg ?  Thanks")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 11 months ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile")       [Last Post](/forum/28-shipping-methods/903613-shipping-by-weigth-minimum-weight-g-vs-kg#337701 "Hi,  Well, it's a matter or floating point calculations in PHP and rounding. The calculations don't always produce round numbers. And when the result is 0.001 you might consider it as 0 if the unit is the gram, but if the unit is the ton, it means that it's 1kg and thus non negligeable. So when you define min/max weights, it's better to use the same unit as your products weight.") 4 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:699 | [Last Post](/forum/28-shipping-methods/903613-shipping-by-weigth-minimum-weight-g-vs-kg#337701 "Hi,  Well, it's a matter or floating point calculations in PHP and rounding. The calculations don't always produce round numbers. And when the result is 0.001 you might consider it as 0 if the unit is the gram, but if the unit is the ton, it means that it's 1kg and thus non negligeable. So when you define min/max weights, it's better to use the same unit as your products weight.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 11 months ago |
| [](/forum/28-shipping-methods/903603-the-system-calculates-delivery-for-each-item-separately) | [The system calculates delivery for each item separately](/forum/28-shipping-methods/903603-the-system-calculates-delivery-for-each-item-separately "-- url of the page with the problem -- :   www.politikchronist.org  -- HikaShop version -- : 4.4.4 -- Joomla version -- : 3.10.3 -- Browser(s) name and version -- : Firefox 94 -- Error-message(debug-mod must be tuned on) -- : How to make the system cumulating delivery cost of different items  Hello, when ordering 10 pieces of same item, the system calculates correctly the correct delivery with the relevant allowed weight. But when ordering 2 different items, the system does this for both items separately. Sorry, did not find the switch ...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 4 years 11 months ago, by [politikchronist](/forum/user/61141-politikchronist "View politikchronist's Profile")       [Last Post](/forum/28-shipping-methods/903603-the-system-calculates-delivery-for-each-item-separately#337691 "Hi,  You must have configured warehouses and assigned the products to different warehouses. In that case, the shipping methods are separate for each group of products in the cart.") 4 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:719 | [Last Post](/forum/28-shipping-methods/903603-the-system-calculates-delivery-for-each-item-separately#337691 "Hi,  You must have configured warehouses and assigned the products to different warehouses. In that case, the shipping methods are separate for each group of products in the cart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      4 years 11 months ago |
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