[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/851514-false-address-without-a-postcode-results-in-zero) | [False address without a postcode results in zero](/forum/28-shipping-methods/851514-false-address-without-a-postcode-results-in-zero "Hi Nic Firstly I'm really impressed with the support for Hikashop and we are definatley moving forward with it as the shopping module for our site. I did find something interesting just now when i tested the multiple shipping options. I a was testing something i found from the forum that if you didn't enter a shipping weight it would revert to the manual shipping plugin. A good result as we want a few items to be availble only for pickup from the gym we work out of. What i found surprising was that when i entered a postcode of 'testt for the australian post code, for a product that should be shipped the module fell down and gave a zero shipping rate. That does seem quite right. I fully appreciate that I'm learning alot with this module and do like it, documentation needs updating with all the new features as some a missing, but i realiase you only have so much time! However tested this a couple of times and it does seem odd. If the users enters a non post code they can fool the system into a non postage situation as the australian mail system will not trigger since its an invalid post code. Expanding my thinking is this because i added in manual shipping option from the gym? I'm really loving Hika shop and will punch again for australian PayMate integration. I ask sincerely as reading the forum you have a huge australian user base. thanks dd") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [thetonto](/forum/user/7745-thetonto "View thetonto's Profile") [Last Post](/forum/28-shipping-methods/851514-false-address-without-a-postcode-results-in-zero#56175 "Hi, Thank you for your feedback. Indeed, the documentation will need a clean up one of those days :) The post code is necessary for Aus post. If it's a wrong one, Aus post won't display. However, unless the manual shipping methods are restricted to a post code range, having a post code or not, valid or not in the address, won't change the display of the manual shipping methods.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:207 | [Last Post](/forum/28-shipping-methods/851514-false-address-without-a-postcode-results-in-zero#56175 "Hi, Thank you for your feedback. Indeed, the documentation will need a clean up one of those days :) The post code is necessary for Aus post. If it's a wrong one, Aus post won't display. However, unless the manual shipping methods are restricted to a post code range, having a post code or not, valid or not in the address, won't change the display of the manual shipping methods.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851463-adding-px-to-dimensions) | [Adding px to dimensions](/forum/28-shipping-methods/851463-adding-px-to-dimensions "Hi Nicolas, Is there a way of adding Pixels to dimensions? When I add it to the list in Configuration it says it's not in the list. Cheers Darren") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 5 months ago, by [wonderwilson](/forum/user/3904-wonderwilson "View wonderwilson's Profile") [Last Post](/forum/28-shipping-methods/851463-adding-px-to-dimensions#56114 "Hi, You need to use that instead: <?php echo JText::_($this->row->product_dimension_unit);?>") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:397 | [Last Post](/forum/28-shipping-methods/851463-adding-px-to-dimensions#56114 "Hi, You need to use that instead: row->product_dimension_unit);?>") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851396-bug-or-how-to) | [Bug or How To??](/forum/28-shipping-methods/851396-bug-or-how-to "IE is always the most frustrating to debug. My shipping and Payment method texts are changing colors across different versions of IE. Firefox is correct, white #fff IE 8 and 9 are showing, black IE 7 is showing, blue Do you have a suggestion on how to make IE behave and show these in white??") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 7 months ago, by [adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") [Last Post](/forum/28-shipping-methods/851396-bug-or-how-to#56086 "Brilliant. Thanks") 14 years 4 months ago by [fireballxl5](/forum/user/7893-fireballxl5 "View fireballxl5's Profile") | Replies:4 Views:795 | [Last Post](/forum/28-shipping-methods/851396-bug-or-how-to#56086 "Brilliant. Thanks") by [fireballxl5](/forum/user/7893-fireballxl5 "View fireballxl5's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851512-products-arent-translated) | [Products aren't translated](/forum/28-shipping-methods/851512-products-arent-translated "I enabled editing in multiple languages and went to the product page and re entered the nae and description for each product in the different languages. however hikashop still prints out the default...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [mohamed](/forum/user/5767-mohamed "View mohamed's Profile") [Last Post](/forum/28-shipping-methods/851512-products-arent-translated#55976 "It means that Falang/JoomFish is not configured properly. Please check that you can see the translations you made in the translations area of Falang/Joomfish. If you don't, it's probably because the content elements of HikaShop weren't installed. If so, installing HikaShop again after JoomFish/Falang should add them automatically. If not, you will have to copy them manually from administrator/components/com_hikashop/translations or administrator/components/com_hikashop/falang to adminsitrator/components/com_falang/contentelements or adminsitrator/components/com_joomfish/contentelements If you have the translations there, then it's because the languages are either not configured properly in Joomla or in JoomFish.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:385 | [Last Post](/forum/28-shipping-methods/851512-products-arent-translated#55976 "It means that Falang/JoomFish is not configured properly. Please check that you can see the translations you made in the translations area of Falang/Joomfish. If you don't, it's probably because the content elements of HikaShop weren't installed. If so, installing HikaShop again after JoomFish/Falang should add them automatically. If not, you will have to copy them manually from administrator/components/com_hikashop/translations or administrator/components/com_hikashop/falang to adminsitrator/components/com_falang/contentelements or adminsitrator/components/com_joomfish/contentelements If you have the translations there, then it's because the languages are either not configured properly in Joomla or in JoomFish.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851510-header-texts-for-workflow-items) | [Header texts for workflow items](/forum/28-shipping-methods/851510-header-texts-for-workflow-items "Hi, For some people it is not so easy to understand the checkout process flow. Some people need some kind of explanation. My experience is that you often have to tell people what to do exactly on a checkout page. Is it possible to add a header text (HTML formatted) to the workflow items, where I can give a small clue in the form of some HTML formatted text?: These are the workflow items that I want to give some text at the top (HTML formatted): -login -address -shipping -payment -discount/coupon -cart -status -fields -checkout terms If this is not possible by default: - maybe it's an idea for a future release? - can someone point me which files in that case I need to edit? Thank you, Maurice") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [Maurice](/forum/user/7972-maurice "View Maurice's Profile") [Last Post](/forum/28-shipping-methods/851510-header-texts-for-workflow-items#55899 "You can already do that. Go in the menu Display->Views and search for "checkout" and filter the listing for your front end template (dropdown on the right of the listing). You will see one file for each "view" of the checkout workflow. Edit them and add your text right at the beginning and voilà. Your changes will be saved as a view file override so that you won't loose them when you update HikaShop.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:559 | [Last Post](/forum/28-shipping-methods/851510-header-texts-for-workflow-items#55899 "You can already do that. Go in the menu Display->Views and search for "checkout" and filter the listing for your front end template (dropdown on the right of the listing). You will see one file for each "view" of the checkout workflow. Edit them and add your text right at the beginning and voilà. Your changes will be saved as a view file override so that you won't loose them when you update HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851509-problem-with-hikashop-manual-shipping-plugin) | [Problem with HikaShop manual shipping plugin](/forum/28-shipping-methods/851509-problem-with-hikashop-manual-shipping-plugin "After all configurations, i found a problem only with the manual shipping plugin. The question: If i do not use shipping plugins, all the process of the checkout works perfectly. If i use any shipping plugins instead of the manual one, all works fine too. If i use the manual plugin and define a shipping method for use, in the ckeckout process, i select that shipping method, the payement method, but when i confirm to ckeckout, the information of the shipping disapear and it's deselected. Then i force the selection again, but when checkout it deselect it again. I use the last version of HikaShop and joomla 1.5.26") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [Migueis](/forum/user/8006-migueis "View Migueis's Profile") [Last Post](/forum/28-shipping-methods/851509-problem-with-hikashop-manual-shipping-plugin#55828 "I change now the session handler from database to None and it's now working perfectly :)") 14 years 4 months ago by [Migueis](/forum/user/8006-migueis "View Migueis's Profile") | Replies:16 Views:810 | [Last Post](/forum/28-shipping-methods/851509-problem-with-hikashop-manual-shipping-plugin#55828 "I change now the session handler from database to None and it's now working perfectly :)") by [Migueis](/forum/user/8006-migueis "View Migueis's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851481-edit-subcontainer) | [edit subcontainer](/forum/28-shipping-methods/851481-edit-subcontainer "i try resize the subcontainer to display my product..but my product is on the left part and the subcontainer still very big. How can i solve this problem?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 5 months ago, by [chubby](/forum/user/7820-chubby "View chubby's Profile") [Last Post](/forum/28-shipping-methods/851481-edit-subcontainer?start=20#55239 "thx thx...u do help me alot") 14 years 4 months ago by [chubby](/forum/user/7820-chubby "View chubby's Profile") - [1](/forum/28-shipping-methods/851481-edit-subcontainer?start=0 "Page:1") - [2](/forum/28-shipping-methods/851481-edit-subcontainer?start=20 "Page:2") | Replies:20 Views:903 | [Last Post](/forum/28-shipping-methods/851481-edit-subcontainer?start=20#55239 "thx thx...u do help me alot") by [chubby](/forum/user/7820-chubby "View chubby's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851507-add-tracking-in-the-order-status) | [add tracking# in the order status](/forum/28-shipping-methods/851507-add-tracking-in-the-order-status "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [zoeatdemetra](/forum/user/7576-zoeatdemetra "View zoeatdemetra's Profile") [Last Post](/forum/28-shipping-methods/851507-add-tracking-in-the-order-status#55106 "1. You can edit the order status notification via the menu System->Emails. 2. If your broker had a web service for that, it would be possible to develop a plugin to do that. Otherwise, there is no solution for that.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:343 | [Last Post](/forum/28-shipping-methods/851507-add-tracking-in-the-order-status#55106 "1. You can edit the order status notification via the menu System->Emails. 2. If your broker had a web service for that, it would be possible to develop a plugin to do that. Otherwise, there is no solution for that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851505-customers-last-name-on-order-email) | [customers last name on order email](/forum/28-shipping-methods/851505-customers-last-name-on-order-email "How do I get the customers last name along with the order number on the invoice I receive?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [bigfoot](/forum/user/7488-bigfoot "View bigfoot's Profile") [Last Post](/forum/28-shipping-methods/851505-customers-last-name-on-order-email#54995 "So you will have to add such code: <?php $mail->subject = 'New Order# '.$data->order_number.' - '.$data->cart->shipping_address->address_lastname; ?> You can add it at the end.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:780 | [Last Post](/forum/28-shipping-methods/851505-customers-last-name-on-order-email#54995 "So you will have to add such code: subject = 'New Order# '.$data->order_number.' - '.$data->cart->shipping_address->address_lastname; ?> You can add it at the end.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851504-bug-error-in-paypal-and-account-edit-business) | [Bug/error in paypal and account edit. Business](/forum/28-shipping-methods/851504-bug-error-in-paypal-and-account-edit-business "I have this error on Checkout: Please configure your payment methods No payment methods found I am still getting this error after following all suggestions in the support forum. Using USPS shipment plugin and paypal basic plugin. I have configured all, saved and published trying various configs. It was connecting to paypal before USPS plug was installed, but no config changes seem to make any difference. In addition, I have an error in user account edit: Warning: SimpleXMLElement::addAttribute() [simplexmlelement.addattribute]: Attribute already exists in /home/stevehhb/public_html/libraries/gantry/core/utilities/gantryjformfieldaccessor.class.php on line 37 Please assist. Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [tpriordan](/forum/user/7883-tpriordan "View tpriordan's Profile") [Last Post](/forum/28-shipping-methods/851504-bug-error-in-paypal-and-account-edit-business#54939 "Make sure that you don't have any shipping methods selected in the "shipping methods" restriction option of your paypal plugin and paypal will display. For the error message. It's not related to HikaShop but to your template. Please ask your template provider for a solution. All I can tell you is that if you set the "error reporting" option of the joomla configuration to "none", you won't get the error message anymore. But it would be better if they could fix their code. Note that the user account page is a joomla page, not a HikaShop page.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:436 | [Last Post](/forum/28-shipping-methods/851504-bug-error-in-paypal-and-account-edit-business#54939 "Make sure that you don't have any shipping methods selected in the "shipping methods" restriction option of your paypal plugin and paypal will display. For the error message. It's not related to HikaShop but to your template. Please ask your template provider for a solution. All I can tell you is that if you set the "error reporting" option of the joomla configuration to "none", you won't get the error message anymore. But it would be better if they could fix their code. Note that the user account page is a joomla page, not a HikaShop page.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851506-shipping-method) | [Shipping method!](/forum/28-shipping-methods/851506-shipping-method "hello, Would you please tell me! how to add a new shipping method? i got screwed up with that! waiting for the reply! thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [devkbsc](/forum/user/7930-devkbsc "View devkbsc's Profile") [Last Post](/forum/28-shipping-methods/851506-shipping-method#54876 "Hello, You should : - Go to " Hikashop->System->Shipping methods" - publish and set your shipping method Hope this will help you.") 14 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:159 | [Last Post](/forum/28-shipping-methods/851506-shipping-method#54876 "Hello, You should : - Go to " Hikashop->System->Shipping methods" - publish and set your shipping method Hope this will help you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851503-checkout-no-registration) | [Checkout No registration](/forum/28-shipping-methods/851503-checkout-no-registration "Is it possible to for a user not to have to login just enter there name and shipping details and then pay for the order?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") [Last Post](/forum/28-shipping-methods/851503-checkout-no-registration#54875 "Hi, Yes, it's possible. Go in HikaShop > Configuration > Checkout. In the checkout workflow, don't remove Login and address, but change the value of "Registration", you can set it to "No registration". You can see the integrated documentation.") 14 years 4 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:368 | [Last Post](/forum/28-shipping-methods/851503-checkout-no-registration#54875 "Hi, Yes, it's possible. Go in HikaShop > Configuration > Checkout. In the checkout workflow, don't remove Login and address, but change the value of "Registration", you can set it to "No registration". You can see the integrated documentation.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851502-feature-request-options-that-affect-prices) | [Feature Request: Options that Affect Prices](/forum/28-shipping-methods/851502-feature-request-options-that-affect-prices "I'm still not able to use your product because you still do not have the ability to easily, correctly and consistently set per-product shipping options. I had hoped you would fix this in the latest version, and you have not. Please add a feature that allows us to create options for a product, and have those options either raise or lower the price of the product. This is how I get around the shipping issues in VirtueMart. Each physical product requires that the customer choose an option, either US Shipping or International Shipping, and depending on the option, a different shipping price is added to the base price of the item. This allows me to avoid having to enable any of the shipping plug-ins, and makes the entire check-out process quite simple. Without this ability, I can't use HikaShop for anything other than virtual products. And no, the "shipping price per product" option in the new version does not seem to address this need in any way, at least not if you have more than two products that need specific shipping options.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [kevinburk](/forum/user/6778-kevinburk "View kevinburk's Profile") [Last Post](/forum/28-shipping-methods/851502-feature-request-options-that-affect-prices#54825 "Note that you don't necessarily have to do point 6. It actually depends on the option "Force shipping regardless of weight" in the Checkout tab of the configuration. If that option is turned on, you don't need to set a weight in your products in order to get the shipping methods during the checkout.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:237 | [Last Post](/forum/28-shipping-methods/851502-feature-request-options-that-affect-prices#54825 "Note that you don't necessarily have to do point 6. It actually depends on the option "Force shipping regardless of weight" in the Checkout tab of the configuration. If that option is turned on, you don't need to set a weight in your products in order to get the shipping methods during the checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851501-shipping-order) | [SHipping Order](/forum/28-shipping-methods/851501-shipping-order "Is there a way I can order shipping during checkout. I want Australia Post to be the first one that appears before any manual shipping methods if any. Also within the Australia Post module, Express Post is appearing first - I want standard post to appear first") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [Huski](/forum/user/3364-huski "View Huski's Profile") [Last Post](/forum/28-shipping-methods/851501-shipping-order#54787 "Thanks - perfect") 14 years 4 months ago by [Huski](/forum/user/3364-huski "View Huski's Profile") | Replies:3 Views:286 | [Last Post](/forum/28-shipping-methods/851501-shipping-order#54787 "Thanks - perfect") by [Huski](/forum/user/3364-huski "View Huski's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851500-changing-numbers-of-products-refresh-at-checkout) | [Changing numbers of products / refresh at checkout](/forum/28-shipping-methods/851500-changing-numbers-of-products-refresh-at-checkout "Hi I am new to HikaShop and so far I find it a nice tool, indeed a lot easier than Virtuemart. Now I found a strange behaviour: If I change the number of ordered products on the checkout page and click the refresh button (or use the enter key), below the total money amount disappears and what's worse the shipping costs are no longer listed and and added to the total. That means, if someone changes the amount of products in this stage of the checkout process, the shipping costs are not included and he will be able to proceed to PayPal. Any help is highly appreciated. Thank you and greetings from Switzerland Michael You'll find the shop I am working on here: www.foto.schmizz.ch/index.php/de/fotoshop") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [schmizz](/forum/user/7915-schmizz "View schmizz's Profile") [Last Post](/forum/28-shipping-methods/851500-changing-numbers-of-products-refresh-at-checkout#54716 "Thank you so much for your help - at 02:40 in the morning :-) I'll just check it out. Best regards, and again, thanks a lot.") 14 years 4 months ago by [schmizz](/forum/user/7915-schmizz "View schmizz's Profile") | Replies:2 Views:229 | [Last Post](/forum/28-shipping-methods/851500-changing-numbers-of-products-refresh-at-checkout#54716 "Thank you so much for your help - at 02:40 in the morning :-) I'll just check it out. Best regards, and again, thanks a lot.") by [schmizz](/forum/user/7915-schmizz "View schmizz's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851263-solved-paypal-merchant-shipping-error) | [SOLVED: PayPal Merchant Shipping Error](/forum/28-shipping-methods/851263-solved-paypal-merchant-shipping-error "Joomla 1.5.22 HikaShop 1.5.4 Upon checkout via PayPal, the PayPal website returns the error: And the user's cart contents are then lost upon return to the website. I have tried with "Address Override" both on and off, but receive the same error. An important note, I am in the USA and have configured only the USA Zone for shipping, payment, and the like. However, when checking out in HikaShop a customer's US address is shown incorrectly, which may be leading PayPal to have issue reading the address. Shipping addresses are showing as: But the address should be formatted as: If someone could point me where to make this adjustment, I can give it a shot. I have an older version (1.5.0) of Hikashop on another website (Joomla 1.5.23), which doesn't produce these errors with PayPal. Unfortunately the current website is hosted with a company that is not allowing write privileges on their "custom web app" installs just yet, so I can't tinker with the component or plugin files just yet. Much appreciation to any and all who can provide insight!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 15 years 3 weeks ago, by [sidfilmz](/forum/user/1153-sidfilmz "View sidfilmz's Profile") [Last Post](/forum/28-shipping-methods/851263-solved-paypal-merchant-shipping-error#54701 "Then you could try to toggle the "Customer address" and/or the "no address" options.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:2845 | [Last Post](/forum/28-shipping-methods/851263-solved-paypal-merchant-shipping-error#54701 "Then you could try to toggle the "Customer address" and/or the "no address" options.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851491-switch-to-essential) | [switch to essential](/forum/28-shipping-methods/851491-switch-to-essential "Hi Nicolas, I upgraded from the starter to the essential version, and tried to install it but I got the following error: JFolder::create: Could not create directory Warning: Failed to move file! Should I uninstall the starter version first or what am I doing wrong? Thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [scratchpro](/forum/user/7795-scratchpro "View scratchpro's Profile") [Last Post](/forum/28-shipping-methods/851491-switch-to-essential#54699 "Thank you for your feedback.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1585 | [Last Post](/forum/28-shipping-methods/851491-switch-to-essential#54699 "Thank you for your feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851499-vat-check-not-always-working-webservice-error) | [VAT check not always working / webservice error](/forum/28-shipping-methods/851499-vat-check-not-always-working-webservice-error "Hi, I selected the VAT online verification to check the user provided VAT number. During the checkout, when exiting the payment step, the VAT check fails with one of the error messages: 1) No message, it simply stays on the same page 2) A Soap error fetching http header: SoapFault exception: [HTTP] Error Fetching http headers in C:\inetpub\wwwroot\cms\administrator\components\com_hikashop\helpers\vat.php:138 Stack trace: #0 [internal function]: SoapClient->__doRequest('__call('checkVat', Array) #2 C:\inetpub\wwwroot\cms\administrator\components\com_hikashop\helpers\vat.php(138): SoapClient->checkVat(Array) #3 C:\inetpub\wwwroot\cms\administrator\components\com_hikashop\helpers\vat.php(48): hikashopVatHelper->onlineCheck('FRXXXXXXXXXXX') 3) A Soap error while parsing the WSDL file: SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from ' ec.europa.eu/taxation_customs/vies/checkVatService.wsdl ' : failed to load external entity " ec.europa.eu/taxation_customs/vies/checkVatService.wsdl " in C:\inetpub\wwwroot\cms\administrator\components\com_hikashop\helpers\vat.php:137 Stack trace: #0 C:\inetpub\wwwroot\cms\administrator\components\com_hikashop\helpers\vat.php(137): SoapClient->SoapClient(' ec.europ ...') #1 C:\inetpub\wwwroot\cms\administrator\components\com_hikashop\helpers\vat.php(48): hikashopVatHelper->onlineCheck('FRXXXXXXXXXXX') The complete stack trace report is attached. I have masked the VAT number, but the VAT number is correct and is sometimes validated. I think about a timeout error maybe? Anyway, how can I bypass this error and check the provided VAT number? Using Hikashop essential 1.5.8 and joomla 2.5.4 on dev env. (localhost) Thanks for any advice, g.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [gside](/forum/user/7916-gside "View gside's Profile") [Last Post](/forum/28-shipping-methods/851499-vat-check-not-always-working-webservice-error#54673 "The website is online but not the webservice: ec.europa.eu/taxation_customs/vies/checkVatService.wsdl Nor all the links related to it in the FAQ of the VIES: ec.europa.eu/taxation_customs/vies/faq.html#item_16 That's indeed the case. If the VIES website is down, then the VAT numbers cannot be checked. So far, the webservice has been quite reliable so there was no need to have such fallback system. You can disable the online check and only rely on the regex check and possibly manually verify the VAT numbers before shipping your goods in the mean time.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:843 | [Last Post](/forum/28-shipping-methods/851499-vat-check-not-always-working-webservice-error#54673 "The website is online but not the webservice: ec.europa.eu/taxation_customs/vies/checkVatService.wsdl Nor all the links related to it in the FAQ of the VIES: ec.europa.eu/taxation_customs/vies/faq.html#item_16 That's indeed the case. If the VIES website is down, then the VAT numbers cannot be checked. So far, the webservice has been quite reliable so there was no need to have such fallback system. You can disable the online check and only rely on the regex check and possibly manually verify the VAT numbers before shipping your goods in the mean time.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851498-backend-shops-full-text-list-of-hikashop-headers) | [Backend shops full text list of hikashop headers](/forum/28-shipping-methods/851498-backend-shops-full-text-list-of-hikashop-headers "Hi, I recently installed the Hika Essential package. Immediately I am seeing a complete list (HikaShop System Configuration Zones Payment methods Shipping methods Taxes Currencies Order statuses Products Add a product Products Categories Characteristics Brands Import Customers Customers Vote Orders Orders Discounts Display Views Content menus Content modules Custom fields Help Documentation Update / About Forum qm_create(0,false,0,250,false,false,false,false,false);) at the top of every page in the backend. This list is text only (not clickable). Below the list is the new widget button and below that it seems fine. Please check the attachment to see what is happening. How can I remove this? Many thanks, Luke") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") [Last Post](/forum/28-shipping-methods/851498-backend-shops-full-text-list-of-hikashop-headers#54554 "Thanks, that was a perfect fix.") 14 years 4 months ago by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") | Replies:2 Views:816 | [Last Post](/forum/28-shipping-methods/851498-backend-shops-full-text-list-of-hikashop-headers#54554 "Thanks, that was a perfect fix.") by [lukehold](/forum/user/7907-lukehold "View lukehold's Profile") 14 years 4 months ago | | [](/forum/28-shipping-methods/851490-error-10746-this-transaction-can-not-be-processed) | [Error 10746: This transaction Can not Be Processed](/forum/28-shipping-methods/851490-error-10746-this-transaction-can-not-be-processed "Hi I have problem when I want to make a payment. I have the following message: "Error 10746: This transaction Can not Be Processed. Please use a valid country on the billing address." How to solve this problem please?...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 14 years 4 months ago, by [mades](/forum/user/7857-mades "View mades's Profile") [Last Post](/forum/28-shipping-methods/851490-error-10746-this-transaction-can-not-be-processed#54516 "It's in the PayPal method options screen: www.hikashop.com/en/support/documentatio...ent-paypal-form.html") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:624 | [Last Post](/forum/28-shipping-methods/851490-error-10746-this-transaction-can-not-be-processed#54516 "It's in the PayPal method options screen: www.hikashop.com/en/support/documentatio...ent-paypal-form.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.064 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)