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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/851262-no-payment-methods-found) | [No payment methods found](/forum/28-shipping-methods/851262-no-payment-methods-found "Hi, just installed hikashop business 1.5.4 on joomla 1.7.2. and doing one of the tutorials but, a problem.  I've set up payment methods 'bank transfer' and paypal, enabled them. When I go to the frontend and click buy I get the message &quot;No payment methods found&quot; and &quot;Please enable your payment methods&quot;. Any ideas on this??  Thanks in advance for your help!")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 3 weeks ago, by [kiwi2b](/forum/user/2098-kiwi2b "View kiwi2b's Profile")       [Last Post](/forum/28-shipping-methods/851262-no-payment-methods-found?start=20#48948 "Hi,  I recently had Paypal payment option disappeared in our hikashop powered site today. Before that and yesterday it displayed fine. My client advised me that she played with the country in settings so I was wondering that could cause this issue where the Paypal option disappeared? I already followed the list of possibilities to rectify the issue but had no success.  Anyone can help with that to fix the issue?  (see attached screenshot with &quot;paypal&quot; option missing)") 14 years 6 months ago     by [martyalwaysready](/forum/user/5531-martyalwaysready "View martyalwaysready's Profile")   - [1](/forum/28-shipping-methods/851262-no-payment-methods-found?start=0 "Page:1") - [2](/forum/28-shipping-methods/851262-no-payment-methods-found?start=20 "Page:2") | Replies:22  Views:3248 | [Last Post](/forum/28-shipping-methods/851262-no-payment-methods-found?start=20#48948 "Hi,  I recently had Paypal payment option disappeared in our hikashop powered site today. Before that and yesterday it displayed fine. My client advised me that she played with the country in settings so I was wondering that could cause this issue where the Paypal option disappeared? I already followed the list of possibilities to rectify the issue but had no success.  Anyone can help with that to fix the issue?  (see attached screenshot with &quot;paypal&quot; option missing)") by [martyalwaysready](/forum/user/5531-martyalwaysready "View martyalwaysready's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851431-urgent-error-only-on-some-users-at-checkout) | [urgent- error only on some users at checkout](/forum/28-shipping-methods/851431-urgent-error-only-on-some-users-at-checkout "suddenly there is a problem with only some users at checkout 500 error returned  log file attached")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [partswench](/forum/user/6972-partswench "View partswench's Profile")       [Last Post](/forum/28-shipping-methods/851431-urgent-error-only-on-some-users-at-checkout#48928 "Must have copied the wrong bit of code, sorry for the brain fart, was awakened with a phone call and been at it since  that seems to have done it  will keep testing all users  thanks again for the outstanding response and support") 14 years 6 months ago     by [partswench](/forum/user/6972-partswench "View partswench's Profile") | Replies:4  Views:293 | [Last Post](/forum/28-shipping-methods/851431-urgent-error-only-on-some-users-at-checkout#48928 "Must have copied the wrong bit of code, sorry for the brain fart, was awakened with a phone call and been at it since  that seems to have done it  will keep testing all users  thanks again for the outstanding response and support") by [partswench](/forum/user/6972-partswench "View partswench's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851428-bad-bad-bad-serious-bugs-unusable) | [\*\*\* Bad Bad Bad. Serious bugs. UNUSABLE \*\*\*](/forum/28-shipping-methods/851428-bad-bad-bad-serious-bugs-unusable "it's incredible that a component as an ecommerce mistakes to calculate the amounts. It may be good for websites amateur but for professional use, the problem is very serious.  I'm really disappointed because I really believe in the quality of this component and I left JOOMSHOPPING (which has many more variables and is very versatile - but I don't like the layout). I was thinking to use HIKASHOP which is a good component, but in some cases there is much to be improved.  Returning to the topic, I have a mini shopping cart showing 170 eur  In checkout I have: Product: 160 eur shipping 12.60 eur VAT (8%): 10 euro Total amount: 182.60 (??)  In this last days I have open other discussion but are still with any answer and I don't think good.  How can I decide to buy Hikashop (Essentia/Business) if free version doesn't work fine?  Sorry but It's from 2 day ago that I'm trying to setup the component and I have don't reached any result")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [XMAster](/forum/user/7238-xmaster "View XMAster's Profile")       [Last Post](/forum/28-shipping-methods/851428-bad-bad-bad-serious-bugs-unusable#48804 "0.19 with 8% of tax, that's 0.20 0.20 &#42; 1002 = 200.4 (total products price with taxes) 15 with 8% of tax, that's 16.2 200.4+16.2 = 216.6 so that's correct.  If you want the VAT to be applied at the end, deactivate the &quot;show detailed taxes&quot; option in the configuration and install and publish the plugin I talked about in a previous post and it will calculate like you want.  Regarding the currency bug, that was fixed one month ago:   www.hikashop.com/en/forum/3-bug-report/4...ion-error.html#44809  Did you download HikaShop before maybe ? In that case, just download it again, install it on top of your current version and it should solve the problem.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:17  Views:716 | [Last Post](/forum/28-shipping-methods/851428-bad-bad-bad-serious-bugs-unusable#48804 "0.19 with 8% of tax, that's 0.20 0.20 &#42; 1002 = 200.4 (total products price with taxes) 15 with 8% of tax, that's 16.2 200.4+16.2 = 216.6 so that's correct.  If you want the VAT to be applied at the end, deactivate the &quot;show detailed taxes&quot; option in the configuration and install and publish the plugin I talked about in a previous post and it will calculate like you want.  Regarding the currency bug, that was fixed one month ago:   www.hikashop.com/en/forum/3-bug-report/4...ion-error.html#44809  Did you download HikaShop before maybe ? In that case, just download it again, install it on top of your current version and it should solve the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851402-500-internal-server-error-during-checkout) | [500 internal server error during checkout](/forum/28-shipping-methods/851402-500-internal-server-error-during-checkout "Hi,  I have set up Hika Shop (basic) for a client, back in november, under joomla 1.7. All worked perfectly fine, I could order, checkout etc.etc In the menatime, the site is updated to joomla 2.5.4, hikashop is on 1.5.7. php 5.3.10, mysql 5.0.95.  Last week our very first order came through, but unfortunately, somehow the shipping cost (we only have one) were not calculated. Well, I figured maybe with the updates some settings have changed so lets test it.  Since then, I can not get the checkout process working. I get internal server error after internal server error.  I've been trying all I can, but can't for the life figure out what is wrong. Tried with joomla sef, without it, tried changing the flow. Asked my webhost, they didn't see anything specific in teh logs.  Can you help me? I took the shop offline but can send you a link where it is still available (trhough another menu). I also can get you the error log, raw access log, or backend access. let me know where I can send it, I don't want to post that here.  Hope you can help!  kind regards,  Corine")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 7 months ago, by corine57       [Last Post](/forum/28-shipping-methods/851402-500-internal-server-error-during-checkout#48531 "Had the same problem, which the code replacement solved. Thanks.  Jonathan") 14 years 6 months ago     by [jberry210490](/forum/user/6511-jberry210490 "View jberry210490's Profile") | Replies:6  Views:846 | [Last Post](/forum/28-shipping-methods/851402-500-internal-server-error-during-checkout#48531 "Had the same problem, which the code replacement solved. Thanks.  Jonathan") by [jberry210490](/forum/user/6511-jberry210490 "View jberry210490's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851427-fatal-error-ups-shipping-module-handling-fee) | [Fatal Error: UPS Shipping Module Handling Fee](/forum/28-shipping-methods/851427-fatal-error-ups-shipping-module-handling-fee "Hi,  When I enter a &quot;Handling fees percent&quot; in the UPS shipping module, a fatal error occurs on the front end. Here's the error message I receive:  Fatal error: &#95;&#95;clone method called on non-object in /home/xxxxxxxxx/public&#95;html/administrator/components/com&#95;hikashop/classes/currency.php on line 1484  (I removed the account name in the error message)  I'm using Hika 1.5.7  Any ideas on how to resolve this?  Thanks!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [lancert](/forum/user/4397-lancert "View lancert's Profile")       [Last Post](/forum/28-shipping-methods/851427-fatal-error-ups-shipping-module-handling-fee#48499 "Nicolas, that seemed to fix it! Thanks so much for an amazing program and support!") 14 years 6 months ago     by [lancert](/forum/user/4397-lancert "View lancert's Profile") | Replies:2  Views:393 | [Last Post](/forum/28-shipping-methods/851427-fatal-error-ups-shipping-module-handling-fee#48499 "Nicolas, that seemed to fix it! Thanks so much for an amazing program and support!") by [lancert](/forum/user/4397-lancert "View lancert's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851426-better-documentation) | [Better Documentation](/forum/28-shipping-methods/851426-better-documentation "I think you will save yourself a lot of support time if you improve the instructions.  For example, the text below is a direct copy of your instructions on customizing checkout workflow..... really??? :(   www.hikashop.com/en/support/documentatio...config.html#checkout  Checkout workflow: HikaShop introduces a new way to manage your checkout process. The checkout workflow edition tool available on Joomla 1.6+ or Joomla 1.5 with mtupgrade enables you to easily modify it with a drag and drop interface. Here is the explanation when disabling the advanced checkout workflow edition with the option below: This textarea will let you configure the workflow of the checkout process. The checkout consists of steps and layouts. On each steps, you can put whatever layout you want, with the order you want and you can have as much steps as you want. Steps are separated by a comma and layouts in a step by an underscore. So the default workflow, wich is &quot;login&#95;address&#95;shipping&#95;payment&#95;confirm&#95;coupon&#95;cart&#95;status&#95;fields,end&quot;, means that there are 2 steps. One with all the layouts in it and a second one to display the end screen. If you use the checkout process in this configuration, you will see that when you start the checkout process some layouts won't be visible. For example, if you are logged in you won't see the login layout but you will see the address layout. On the other end, if you're not logged in, you will see the login layout and not the address layout as it requires you to be logged in to be displayed. So, you have some dependencies of information between the layouts even if they are in the same step. A more &quot;old school&quot; workflow might be &quot;cart&#95;coupon,login,address,shipping,payment,confirm&#95;cart&#95;coupon&#95;status&#95;fields,end&quot;, where you have 7 steps : The first one where you will see the cart content and the coupon interface letting you add a coupon code, a login step (which will be skipped automatically if the user is already logged in), an address step where the user will be able to enter his address, then a shipping selection step, a payment selection step, a confirmation step where he will be able to confirm the information he entered and finally the end step. Note that on top of that, all those layouts are customizable via the views management screen in case you really need to do/display something special. The end view always have to be on the last step ALONE. The confirm layout have to be on the step before the end step. It is just a logical layout which check all the data and create the order so it doesn't display anything. The fields layout enables you to ask your customers additional information thank to custom fields on order. This custom fields functionality is only available on the Business version of HikaShop. An additional checkout view called &quot;terms&quot; can be added so that the customer is required to check the termes and conditions checkbox before finishing his order. Finally, a progress bar can be displayed by turning it on in the display tab of the configuration. If you don't see the shipping layout, it could be that you didn't set a weight to the products in the order. Please note that in order for the system to display a shipping method or a payment method, it needs to be published AND its configuration have to be saved at least once. Please also note that addresses are linked to user accounts so you can't have the address view without the login view.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [Ka3m0n](/forum/user/7252-ka3m0n "View Ka3m0n's Profile")       [Last Post](/forum/28-shipping-methods/851426-better-documentation#48388 "There aren't much questions about that option. It's more a problem of finding the correct option for what you want to do.  Of course, that could be improved, like a lot of other things and we're glad you're mentioning it. If you want, feel free to propose an alternative :)") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:362 | [Last Post](/forum/28-shipping-methods/851426-better-documentation#48388 "There aren't much questions about that option. It's more a problem of finding the correct option for what you want to do.  Of course, that could be improved, like a lot of other things and we're glad you're mentioning it. If you want, feel free to propose an alternative :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851424-address-seperate-from-ship-pay-method) | [Address seperate from Ship/Pay Method](/forum/28-shipping-methods/851424-address-seperate-from-ship-pay-method "Attached my current checkout page I've selected &quot;No registration&quot;. When click &quot;proceed to checkout&quot; 1. I would like to only have the address field and &quot;same as billing address&quot;, with &quot;Next&quot; button. 2. Click &quot;Next&quot; goes to payment method and shipping method selections page and &quot;Next&quot;button should proceed to 3. Confirmation page with all shipping and/ billing address and shippping and payment method details and &quot;confirm and submit&quot; button. Can you help explain how I can do that? Thanks ;)")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [Leilu](/forum/user/7162-leilu "View Leilu's Profile")       [Last Post](/forum/28-shipping-methods/851424-address-seperate-from-ship-pay-method#48305 "Thank you for your feedback.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:336 | [Last Post](/forum/28-shipping-methods/851424-address-seperate-from-ship-pay-method#48305 "Thank you for your feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851425-checkout-page-process-problem) | [Checkout page process problem](/forum/28-shipping-methods/851425-checkout-page-process-problem "hi,  I just add payment method in my shopping cart...unfortunately there are some problems with the checkout progress...when i click next at the last step, it will direct to the same page i just want when that i will click next button it will go to paypal.  Plz Plz Plz help me")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [yousuf](/forum/user/7245-yousuf "View yousuf's Profile")       [Last Post](/forum/28-shipping-methods/851425-checkout-page-process-problem#48287 "Hi,  It's probably that you didn't configure properly your shipping or payment plugins.  Please check this FAQ:   www.hikashop.com/en/support/documentatio...ins-listing.html#faq") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:473 | [Last Post](/forum/28-shipping-methods/851425-checkout-page-process-problem#48287 "Hi,  It's probably that you didn't configure properly your shipping or payment plugins.  Please check this FAQ:   www.hikashop.com/en/support/documentatio...ins-listing.html#faq") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851423-unable-to-view-access-the-checkout) | [Unable to view (access) the checkout](/forum/28-shipping-methods/851423-unable-to-view-access-the-checkout "I don't understand why I cannot view checkout page. When I &quot;add to cart&quot;, I see this error: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.  ----  Maybe I must able some option? Can I solve?  Here my server log:  &#91;Wed Apr 25 07:17:56 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/404.shtml &#91;Wed Apr 25 07:17:56 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/favicon.ico &#91;Wed Apr 25 07:17:56 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/500.shtml, referer:   www.mywebsite/it/  &#91;Wed Apr 25 07:13:18 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/404.shtml &#91;Wed Apr 25 07:13:18 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/favicon.ico &#91;Wed Apr 25 07:09:21 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/404.shtml &#91;Wed Apr 25 07:09:21 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/favicon.ico &#91;Wed Apr 25 07:09:20 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/500.shtml, referer:   www.mywebsite.com/it/shop1/product/1.html  &#91;Wed Apr 25 07:03:18 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/404.shtml &#91;Wed Apr 25 07:03:18 2012&#93; &#91;error&#93; &#91;client 82.50.80.243&#93; File does not exist: /home/brand/public&#95;html/favicon.ico")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [XMAster](/forum/user/7238-xmaster "View XMAster's Profile")       [Last Post](/forum/28-shipping-methods/851423-unable-to-view-access-the-checkout#48217 "Hi,  Change the code: if(!isset($this-&gt;currentShipping))$this-&gt;currentShipping = ''; if(method&#95;exists($this-&gt;currentShipping, 'getShippingAddress')) {  to: if(!empty($this-&gt;currentShipping) &amp;&amp; method&#95;exists($this-&gt;currentShipping, 'getShippingAddress')) {  in the file &quot;address&quot; of the view &quot;checkout&quot; of your front end template via the menu Display-&gt;Views and that should solve the problem.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:842 | [Last Post](/forum/28-shipping-methods/851423-unable-to-view-access-the-checkout#48217 "Hi,  Change the code: if(!isset($this-&gt;currentShipping))$this-&gt;currentShipping = ''; if(method&#95;exists($this-&gt;currentShipping, 'getShippingAddress')) {  to: if(!empty($this-&gt;currentShipping) &amp;&amp; method&#95;exists($this-&gt;currentShipping, 'getShippingAddress')) {  in the file &quot;address&quot; of the view &quot;checkout&quot; of your front end template via the menu Display-&gt;Views and that should solve the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851412-ups-plugin-not-showing-in-front-end) | [UPS plugin not showing in front end!](/forum/28-shipping-methods/851412-ups-plugin-not-showing-in-front-end "I configured everything for my UPS plugin, entered all key, username and password but my shipment methods still don't show in the front end! I followed all the documentation and the plugin is...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [debcampos](/forum/user/6903-debcampos "View debcampos's Profile")       [Last Post](/forum/28-shipping-methods/851412-ups-plugin-not-showing-in-front-end#48068 "Hi Nicolas, Thank you. Now i understand that the weight and dimensions are for the shipping package, not the product itself! :)") 14 years 6 months ago     by [debcampos](/forum/user/6903-debcampos "View debcampos's Profile") | Replies:11  Views:794 | [Last Post](/forum/28-shipping-methods/851412-ups-plugin-not-showing-in-front-end#48068 "Hi Nicolas, Thank you. Now i understand that the weight and dimensions are for the shipping package, not the product itself! :)") by [debcampos](/forum/user/6903-debcampos "View debcampos's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851420-comment-modifier-laffichage-des-zones-paiement) | [comment modifier l'affichage des zones paiement...](/forum/28-shipping-methods/851420-comment-modifier-laffichage-des-zones-paiement "Bonjour, J'aimerai améliorer la présentation des zones livraison, adresse, mode de paiement etc .. comme sur votre site de démo (voir copie d'écran jointe). Titre en couleur avec une police de caractère différente et le fond de la zone en couleur pastèle. Cette présentation permet de bien les repérer et est nettement plus jolie. Celle que j'obtiens actuellement ne présente qu'un léger trait en pointillé et le titre (ex Mode de paiement chevauche la ligne de pointillé.  Merci pour votre aide.  Patte-folle")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [patte-folle](/forum/user/6908-patte-folle "View patte-folle's Profile")       [Last Post](/forum/28-shipping-methods/851420-comment-modifier-laffichage-des-zones-paiement#47957 "C'est lignes proposées par Xavier ne sont en effet pas dans le fichier CSS de base. Il faut les ajoutées si vous voulez les utiliser.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:435 | [Last Post](/forum/28-shipping-methods/851420-comment-modifier-laffichage-des-zones-paiement#47957 "C'est lignes proposées par Xavier ne sont en effet pas dans le fichier CSS de base. Il faut les ajoutées si vous voulez les utiliser.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851418-whacky-billing-and-shipping-addresses) | [Whacky billing and shipping addresses](/forum/28-shipping-methods/851418-whacky-billing-and-shipping-addresses "Hi all  I've been able to fix some front end issues for my customers but have a persistent backend problem that I can't fix.  The address of my customers, such as what I receive when orders are created, are completely in the wrong order.  For example:  Housenumber Mr Firstname Lastname Streetname City Postcode State  The details for &quot;User&quot; on the backend appear the same with the exception that the City and Postcode are reversed (ie Postcode City State) which is completely wrong  I've tried find the offending file but can't. Any suggestions?  Many thanks!  Neil")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [countryalliance](/forum/user/5208-countryalliance "View countryalliance's Profile")       [Last Post](/forum/28-shipping-methods/851418-whacky-billing-and-shipping-addresses#47925 "Cool - thanks. Just saw the order, so really do appreciate it being test driven by someone more familiar with this.") 14 years 6 months ago     by [countryalliance](/forum/user/5208-countryalliance "View countryalliance's Profile") | Replies:4  Views:764 | [Last Post](/forum/28-shipping-methods/851418-whacky-billing-and-shipping-addresses#47925 "Cool - thanks. Just saw the order, so really do appreciate it being test driven by someone more familiar with this.") by [countryalliance](/forum/user/5208-countryalliance "View countryalliance's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851421-check-out) | [Check-Out](/forum/28-shipping-methods/851421-check-out "Hi All  I do not understand the things about Check-Out... Here is my configuration:  login&#95;address&#95;shipping&#95;payment,cart,status&#95;fields&#95;terms&#95;confirm,end  No shipping is displayed. The rest works as desired.....  Manual Shipping Plugin is enabled  What wrong?  Thank for reply")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [sonjaclerc](/forum/user/3386-sonjaclerc "View sonjaclerc's Profile")       [Last Post](/forum/28-shipping-methods/851421-check-out#47885 "That was the point.  Thanks a lot Nicolas") 14 years 6 months ago     by [sonjaclerc](/forum/user/3386-sonjaclerc "View sonjaclerc's Profile") | Replies:3  Views:278 | [Last Post](/forum/28-shipping-methods/851421-check-out#47885 "That was the point.  Thanks a lot Nicolas") by [sonjaclerc](/forum/user/3386-sonjaclerc "View sonjaclerc's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851414-orders-only) | [Orders only.](/forum/28-shipping-methods/851414-orders-only "Is it possible to use this product just for ordering an item? My client is only interested in receiving orders on items in the shop, and then discusses them with the customers. He is not interested...")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [jbm59er](/forum/user/7109-jbm59er "View jbm59er's Profile")       [Last Post](/forum/28-shipping-methods/851414-orders-only#47657 "Translation override can be done like that:   www.hikashop.com/en/download/languages.html#modify  The checkout workflow option is under the tab Checkout of the configuration.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:274 | [Last Post](/forum/28-shipping-methods/851414-orders-only#47657 "Translation override can be done like that:   www.hikashop.com/en/download/languages.html#modify  The checkout workflow option is under the tab Checkout of the configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851362-credit-card-must-be-entered-twice-in-checkout) | [Credit Card must be entered twice in checkout](/forum/28-shipping-methods/851362-credit-card-must-be-entered-twice-in-checkout "We are trying to create a one page checkout experience for a new site based on Hikashop (  www.glasstilewarehouse.com ) similar to what we have done with a custom one page Magento checkout in the...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 8 months ago, by [wildfire](/forum/user/4403-wildfire "View wildfire's Profile")       [Last Post](/forum/28-shipping-methods/851362-credit-card-must-be-entered-twice-in-checkout?start=20#47628 "If you use the latest version of HikaShop, the fix is already included.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/28-shipping-methods/851362-credit-card-must-be-entered-twice-in-checkout?start=0 "Page:1") - [2](/forum/28-shipping-methods/851362-credit-card-must-be-entered-twice-in-checkout?start=20 "Page:2") | Replies:22  Views:1199 | [Last Post](/forum/28-shipping-methods/851362-credit-card-must-be-entered-twice-in-checkout?start=20#47628 "If you use the latest version of HikaShop, the fix is already included.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851416-ups-shipping-plugin-not-presenting) | [UPS Shipping Plugin not presenting](/forum/28-shipping-methods/851416-ups-shipping-plugin-not-presenting "I am using Hikashop Essential 1.5.7. The UPS Shipping Plugin is enabled. I have my cart configured with Shipping in the Workflow. All published products have a weights. I checked the tables and...")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [phickman](/forum/user/5715-phickman "View phickman's Profile")       [Last Post](/forum/28-shipping-methods/851416-ups-shipping-plugin-not-presenting#47591 "I managed to get it working. One of the UPS options chosen was Worldwide Expedited. After I deselected that option the shipping module seems to be working.  Thanks your help on the Shipping Zones. We are looking forward to seeing the Hikashop in work now.  Marcy Urban Ashes") 14 years 6 months ago     by [phickman](/forum/user/5715-phickman "View phickman's Profile") | Replies:5  Views:484 | [Last Post](/forum/28-shipping-methods/851416-ups-shipping-plugin-not-presenting#47591 "I managed to get it working. One of the UPS options chosen was Worldwide Expedited. After I deselected that option the shipping module seems to be working.  Thanks your help on the Shipping Zones. We are looking forward to seeing the Hikashop in work now.  Marcy Urban Ashes") by [phickman](/forum/user/5715-phickman "View phickman's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851419-inquiry-only-fast-checkout) | [Inquiry only - Fast Checkout](/forum/28-shipping-methods/851419-inquiry-only-fast-checkout "Is it possible with HikaShop to make an inquiry only. I mean a person looks at a produkt and when he wants to buy it he only can send an meessage over an form-field where he enters his name?  I mean only enter name, adress and I get an mail with his data and can send him an real invoice! I dont want to do Payment, invoicing and other things with hikashop, only display items for customers an give them the possibility to send an message with their data.  Thanks, Richard")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [RichiLIVE](/forum/user/7141-richilive "View RichiLIVE's Profile")       [Last Post](/forum/28-shipping-methods/851419-inquiry-only-fast-checkout#47540 "Hi RichiLIVE,  Yes, it's possible. Two ways to do this:  1. You can set HikaShop in Catalog mode, the customers can only see the products, but can't add it to cart. You create a form with Joomla, and the user tell you which item he want.  2. Set a normal store with HikaShop, in the Configuration &gt; Checkout, remove all the steps but not the &quot;Fields&quot;. The customer will not have to pay, choose shipping ... Create custom fields in HikaShop &gt; Display &gt; Custom Field, in your case one field for the name, you can set it to required. You can disable the order creation mail, or edit it to set the text wanted, for example &quot;We received your request&quot;.") 14 years 6 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:334 | [Last Post](/forum/28-shipping-methods/851419-inquiry-only-fast-checkout#47540 "Hi RichiLIVE,  Yes, it's possible. Two ways to do this:  1. You can set HikaShop in Catalog mode, the customers can only see the products, but can't add it to cart. You create a form with Joomla, and the user tell you which item he want.  2. Set a normal store with HikaShop, in the Configuration &gt; Checkout, remove all the steps but not the &quot;Fields&quot;. The customer will not have to pay, choose shipping ... Create custom fields in HikaShop &gt; Display &gt; Custom Field, in your case one field for the name, you can set it to required. You can disable the order creation mail, or edit it to set the text wanted, for example &quot;We received your request&quot;.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851413-10-discount-amount-incorrect) | [10% Discount amount incorrect!](/forum/28-shipping-methods/851413-10-discount-amount-incorrect "Hi, Fantastic software btw. :)    www.dpi-uk.com/display  I've setup a discount code of 'signuk1' for 10% off. The checkout displays the incorrect discount amount but, correctly adds the total! e.g  Total £ 695.00 Coupon -£ 83.40 --- This should be £69.50 10% of £695 Shipping £ 25.00 VAT £ 125.10 Final total £ 775.60  Many thanks Jason")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 6 months ago, by [jasonwinley](/forum/user/7101-jasonwinley "View jasonwinley's Profile")       [Last Post](/forum/28-shipping-methods/851413-10-discount-amount-incorrect#47227 "Never mind, realised when i got to office it was a case of replacing  echo $this-&gt;currencyHelper-&gt;format(@$this-&gt;coupon-&gt;discount&#95;value&#42;-1,@$this-&gt;coupon-&gt;discount&#95;currency&#95;id); with echo $this-&gt;currencyHelper-&gt;format(@$this-&gt;coupon-&gt;discount&#95;value&#95;without&#95;tax&#42;-1,@$this-&gt;coupon-&gt;discount&#95;currency&#95;id);  in the file 'cart' of the view 'checkout' that you can edit via the menu Display-&gt;Views.  Doh! :whistle:") 14 years 6 months ago     by [jasonwinley](/forum/user/7101-jasonwinley "View jasonwinley's Profile") | Replies:2  Views:346 | [Last Post](/forum/28-shipping-methods/851413-10-discount-amount-incorrect#47227 "Never mind, realised when i got to office it was a case of replacing  echo $this-&gt;currencyHelper-&gt;format(@$this-&gt;coupon-&gt;discount&#95;value&#42;-1,@$this-&gt;coupon-&gt;discount&#95;currency&#95;id); with echo $this-&gt;currencyHelper-&gt;format(@$this-&gt;coupon-&gt;discount&#95;value&#95;without&#95;tax&#42;-1,@$this-&gt;coupon-&gt;discount&#95;currency&#95;id);  in the file 'cart' of the view 'checkout' that you can edit via the menu Display-&gt;Views.  Doh! :whistle:") by [jasonwinley](/forum/user/7101-jasonwinley "View jasonwinley's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851401-invoice-print-and-credit-card-details-issues) | [Invoice Print and Credit Card details Issues](/forum/28-shipping-methods/851401-invoice-print-and-credit-card-details-issues "In Business Version 1.5.7  Hi Nicolas,  When you have an order with more than 25 items the shipping and invoice print-outs are truncated at 25 items only - Page 1 shows the Addresses - Page 2 shows Items 1 to 25 - Page 3 onwards is blank so order items 26 onwards cannot be printed.  Can you please suggest a fix.  A further small issue has come up with payments by Credit Card, in the case where a customer re-visits the order and amends the credit card details - in the case we have they entered the details wrong in the first instance - in this case no email is generated containing the new half of the credit card details. Is this something that can be catered for, or should there be some way of preventing the changing of CC details, or a mechanism for changing the payment details?  Regards  Chris")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 7 months ago, by [chris711](/forum/user/371-chris711 "View chris711's Profile")       [Last Post](/forum/28-shipping-methods/851401-invoice-print-and-credit-card-details-issues#47021 "Well, the best will be to make the credit card plugin compatible with that feature. But It's not easy and there are more important matters at hand for now. We'll put that in the todo list for later.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:592 | [Last Post](/forum/28-shipping-methods/851401-invoice-print-and-credit-card-details-issues#47021 "Well, the best will be to make the credit card plugin compatible with that feature. But It's not easy and there are more important matters at hand for now. We'll put that in the todo list for later.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/28-shipping-methods/851411-customer-mail-on-command) | [Customer mail on command](/forum/28-shipping-methods/851411-customer-mail-on-command "Hi, with the last version (but not on previous), when I create a command, the customer receives a mail which confirms the command, with 'created' status.  Now, in the mail detail, below facturation address, there is a shipping address header with no delivery detail.  My configuration is with no delivery, so no address was entered by the customer.  Is it possible for you, by defaut in Hikashop to test and remove this header ? Thus avoiding us to edit the email code. Thanks by advance Regards")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 7 months ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")       [Last Post](/forum/28-shipping-methods/851411-customer-mail-on-command#46947 "Yes, we'll change that for next version.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:253 | [Last Post](/forum/28-shipping-methods/851411-customer-mail-on-command#46947 "Yes, we'll change that for next version.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
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