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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/851295-show-only-selected-postage-costs) | [Show only selected postage costs??](/forum/28-shipping-methods/851295-show-only-selected-postage-costs "I have a shop selling cd's and downloads of albums.  I have set the shop up with four delivery methods: Denmark Inside the EU Outside the EU Download  Currently all four methods are displayed when buying an album. This makes it possible for customers to buy a physical cd and then choose Download for delivery meaning that they then only pay for the cd and not for the postage.  I am sure there must be a way to show only the relevant postage options for an order, so that the Download option will only be visible when the purchased item is in fact downloadable.  But how?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 10 months ago, by [pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile")       [Last Post](/forum/28-shipping-methods/851295-show-only-selected-postage-costs#32906 "Thanks, very nice.  You are right, except that I not only CAN, but actually HAVE TO remove the shipping method Download. Otherwisw it will still be an option for itmes with a weight. :)") 14 years 10 months ago     by [pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile") | Replies:2  Views:441 | [Last Post](/forum/28-shipping-methods/851295-show-only-selected-postage-costs#32906 "Thanks, very nice.  You are right, except that I not only CAN, but actually HAVE TO remove the shipping method Download. Otherwisw it will still be an option for itmes with a weight. :)") by [pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile")      14 years 10 months ago |
| [](/forum/28-shipping-methods/851294-problems-with-usa-tax) | [Problems with USA tax](/forum/28-shipping-methods/851294-problems-with-usa-tax "I am having the exact same problem as   www.hikashop.com/en/support/forum/2-gene...-version-please.html  Did they ever figure this out? THe only difference is i am doing it with Arizona (not California) at 9.35%. I am ONLY taxing people from Arizona, that's it. I have tried every possible combination and the system either taxes everyone or nobody. Please help.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [motta55](/forum/user/5016-motta55 "View motta55's Profile")       [Last Post](/forum/28-shipping-methods/851294-problems-with-usa-tax#32867 "I just tested the taxes on your website and it's working as you said you want it: before entering the address no taxes are displayed if the address is in arizona, the tax is applied if the address is not in arizona, the tax is not applied. So there is nothing to do. I don't know on what you want me to advise you. If you still have a problem, please explain what it is.  PS: Yes, that's exactly what I said. That the problem was in the configuration of the paypal plugin. I didn't say that the problem was in PayPal. I actually just checked that our your website and I didn't get any paypal error either. The paypal interface for the paypal just displayed fine.") 14 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10  Views:547 | [Last Post](/forum/28-shipping-methods/851294-problems-with-usa-tax#32867 "I just tested the taxes on your website and it's working as you said you want it: before entering the address no taxes are displayed if the address is in arizona, the tax is applied if the address is not in arizona, the tax is not applied. So there is nothing to do. I don't know on what you want me to advise you. If you still have a problem, please explain what it is.  PS: Yes, that's exactly what I said. That the problem was in the configuration of the paypal plugin. I didn't say that the problem was in PayPal. I actually just checked that our your website and I didn't get any paypal error either. The paypal interface for the paypal just displayed fine.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 10 months ago |
| [](/forum/28-shipping-methods/851292-add-new-address-not-work-in-this-case) | [Add new address not work in this case](/forum/28-shipping-methods/851292-add-new-address-not-work-in-this-case "Hi,  I create a user from user login module link. Then I log-in; I put something in the cart and I go to checkout. I must provide an address but when I click on the &quot;new&quot; button nothing happens and a message tells me &quot;create or select an address&quot;.  Is this a bug or I should set something?  Thanks")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")       [Last Post](/forum/28-shipping-methods/851292-add-new-address-not-work-in-this-case#32839 "ok thanks a lot for your help - much appreciated") 14 years 10 months ago     by [meteomalta](/forum/user/5069-meteomalta "View meteomalta's Profile") | Replies:14  Views:732 | [Last Post](/forum/28-shipping-methods/851292-add-new-address-not-work-in-this-case#32839 "ok thanks a lot for your help - much appreciated") by [meteomalta](/forum/user/5069-meteomalta "View meteomalta's Profile")      14 years 10 months ago |
| [](/forum/28-shipping-methods/851293-sevilla-not-seville-in-spanish-spain-regions) | [Sevilla, not Seville, in Spanish / Spain regions](/forum/28-shipping-methods/851293-sevilla-not-seville-in-spanish-spain-regions "In the Zones area, the treatment of Spain needs an update.  One additional thing I just noticed is that Sevilla (final A in Spanish) appears in English (&quot;Seville,&quot; final E) in both columns, Name and Name in English. This should be corrected.  Also, it's not very convenient for the 17 regions or &quot;&quot; (plus the two Autonomous Cities, Ceuta and Melilla, that would not show up on a list of provinces) to be mixed in the same list as the 50 . For most uses, you normally need to select either one, or the other, usually provinces actually, as long as there is some opportunity to select Ceuta and Melilla if necessary.  It would be great to have a multi-layer capability in the sub-divisions. I imagine Spain is not the only country that has more than one &quot;official&quot; way to divide the country up, all of which might be useful and necessary for an e-shop to take into account.  Also a reminder per a , on the next version be sure to include León and Granada in the list of provinces in Spain. There needs to be a way to separate this León and Granada from states or provinces of the same name in Latin America.  Thanks.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [dforrest](/forum/user/2297-dforrest "View dforrest's Profile")       [Last Post](/forum/28-shipping-methods/851293-sevilla-not-seville-in-spanish-spain-regions#32625 "Thank you for that note.  Regarding the other post, the new version 1.5.5 is already available on our website with this fixed.  We don't plan on having more than these two levels for now as we have more pressing features to develop but we'll keep that in mind :)") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:721 | [Last Post](/forum/28-shipping-methods/851293-sevilla-not-seville-in-spanish-spain-regions#32625 "Thank you for that note.  Regarding the other post, the new version 1.5.5 is already available on our website with this fixed.  We don't plan on having more than these two levels for now as we have more pressing features to develop but we'll keep that in mind :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851290-urgent-need-help-in-coupon-discount-setting) | [Urgent! Need Help in Coupon Discount Setting](/forum/28-shipping-methods/851290-urgent-need-help-in-coupon-discount-setting "Hi All, I am seeking for anyone can help as this is urgent, my sale has started and found my coupon over discount to customer! and, there is no coupon discount show on shopping cart after coupon was...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [michael](/forum/user/4939-michael "View michael's Profile")       [Last Post](/forum/28-shipping-methods/851290-urgent-need-help-in-coupon-discount-setting#32491 "Thank you very much, cheers :laugh:") 14 years 11 months ago     by [michael](/forum/user/4939-michael "View michael's Profile") | Replies:19  Views:886 | [Last Post](/forum/28-shipping-methods/851290-urgent-need-help-in-coupon-discount-setting#32491 "Thank you very much, cheers :laugh:") by [michael](/forum/user/4939-michael "View michael's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851288-hidden-registration-in-checkout) | [hidden registration in checkout](/forum/28-shipping-methods/851288-hidden-registration-in-checkout "Hello, I downloadad Hikashop starter, and I really like it except one thing: the registration during checkout. I think most of the peolple hate filling out so manny fields, especially when they want to shop int the store only once. I have read, that the possibility of checkout without registration is only in the commercial versions, but before considering to buy it, I would like to ask, if it is possibility of hidden registration like in virtuemart (when the shopper gives his e-mail and shipping address during checkout, no need to counfirm it or login, the process is easy and quick, and he gets an e-mail with his account information, username created from e-mail address). Is it possible with HikaShop? Or will it be?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [gajdoseni](/forum/user/4940-gajdoseni "View gajdoseni's Profile")       [Last Post](/forum/28-shipping-methods/851288-hidden-registration-in-checkout#31993 "Hi,  Sure it's possible. HikaShop bases itself on your joomla configuration. If you have to confirm your account when you checkout, that's because you activated the account confirmation in joomla. You can just deactivate it and it will do what you want. You can do that in the configuration of joomla 1.5 or in the options of the user manager in joomla 1.6 and 1.7") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:706 | [Last Post](/forum/28-shipping-methods/851288-hidden-registration-in-checkout#31993 "Hi,  Sure it's possible. HikaShop bases itself on your joomla configuration. If you have to confirm your account when you checkout, that's because you activated the account confirmation in joomla. You can just deactivate it and it will do what you want. You can do that in the configuration of joomla 1.5 or in the options of the user manager in joomla 1.6 and 1.7") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851271-state-province-not-showing) | [State (province) Not Showing!](/forum/28-shipping-methods/851271-state-province-not-showing "Hi Guys:  I just noticed that the state entry field does not show up on the address form at checkout. The label is there but the entry box is not.  The site has a big marketing campaign starting today so help asap would be greatly appreciated.  I have tried what was suggested in the other two posts (switching the registration requirements and turning off sef) with no success. Help... Please!  Thanks Brad Benson")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 1 week ago, by [benweb](/forum/user/3450-benweb "View benweb's Profile")       [Last Post](/forum/28-shipping-methods/851271-state-province-not-showing#31942 "Got it. Thank you.") 14 years 11 months ago     by [mollyf](/forum/user/549-mollyf "View mollyf's Profile") | Replies:13  Views:1186 | [Last Post](/forum/28-shipping-methods/851271-state-province-not-showing#31942 "Got it. Thank you.") by [mollyf](/forum/user/549-mollyf "View mollyf's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851280-shipping-address-selection-doesnt-show-up) | [Shipping Address Selection Doesn't Show Up](/forum/28-shipping-methods/851280-shipping-address-selection-doesnt-show-up "Joomla 1.7 and HS 1.5.3 Business.  Occassionally I've noticed that the Shipping Address selection does not show up in the checkout process (mostly in IE but I think it's a problem on all browsers). If I happen to click on one of the Billing Address radio buttons (even one currently selected), it will reload the page with the Shipping Address options available.  The problem with this is if a customer has only one Billing Address (or no reason to select another one), they won't get the option to select a Shipping Address and they'll checkout with a shipping cost of $0.00. Is there any fix for this?  This is my checkout sequence:  cart&#95;login&#95;address&#95;shipping&#95;confirm&#95;coupon&#95;payment&#95;fields,end  Thanks.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [SD](/forum/user/3897-sd "View SD's Profile")       [Last Post](/forum/28-shipping-methods/851280-shipping-address-selection-doesnt-show-up#31497 "Thanks again for the prompt reply!") 14 years 11 months ago     by [SD](/forum/user/3897-sd "View SD's Profile") | Replies:6  Views:710 | [Last Post](/forum/28-shipping-methods/851280-shipping-address-selection-doesnt-show-up#31497 "Thanks again for the prompt reply!") by [SD](/forum/user/3897-sd "View SD's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851281-product-priceshave-disappeared) | [Product priceshave disappeared](/forum/28-shipping-methods/851281-product-priceshave-disappeared "  www.biggerdiamonds4less.co.uk  Hi, Everything has been going ok for the last few weeks however all of a sudden I've noticed that the prices are not showing on the product pages although for items with options the total with options does appear altoughthe total does not seem to inlude the option price. Also when you click to enlarge the picture the screen goes dark but no popup appears. You have to refresh the screen to get back into the site.  I have done nothing for 2 weeks on the products, I expect my client has changed prices etc so I have not idea what is going wrong here.  Any help would be great I don't wish to start digging arouind if it's something obvious that'ds wrong.  Thank you")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [Andreas](/forum/user/2531-andreas "View Andreas's Profile")       [Last Post](/forum/28-shipping-methods/851281-product-priceshave-disappeared#31468 "That's strange. We never experienced such problems on our end.") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:698 | [Last Post](/forum/28-shipping-methods/851281-product-priceshave-disappeared#31468 "That's strange. We never experienced such problems on our end.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851285-user-group-only-shipping-costs) | [User Group only Shipping costs?](/forum/28-shipping-methods/851285-user-group-only-shipping-costs "I've set up a store for a manufacturer who also uses it to resupply his resellers. Using Joomla, there is a user-group protected inventory of reseller products (display boxes, multipacks, etc.)  His postage on international orders is already determined by weight ( 17 zones by 7 tiers = 119 Shipping Rules. You really need a reasonable way to manage that.), fixed price with tax on orders from his state, fixed price with no tax on orders from continental US.  What he is asking for is free shipping for resellers who order more than 12 items. I know I can enter a volume of 1 on all items and tally them to trip a rule, but I can't see a way to limit this rule to members of a certain User Group, &quot;Resellers.&quot; Is that possible?  I have attempted to write my own shipping plugin with his price matrix, but failed: your API encourages the determination among existing shipping rules, not the calculation of a shipping amount on the fly. This doesn't save me any time or effort. I managed to get one that DID this calculation and delivered it to the Usable Rates array, Shipping selection screen and pre-selected rate value, but upon selection/order creation, HS apparently went back to its shipping rules and recalculated shipping for the order without using the plugin overrides. It was as if the cart rendering view was entirely isolated from the Shipping processes I was working on. I was not even able to confirm that onShippingSave() was ever called - I could complete an order without a die() statement within that method ever being tripped. It's like trying to build watches in an unlit room.  Please write a tutorial or two for the shipping and payment APIs. A definition of the two or three method calls is not enough for most of us: If you actually want the API calls to be used, we need a bit more context of what is going on around those processes and what variables/objects we need to juggle.  Thanks.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [MonkeyT](/forum/user/4109-monkeyt "View MonkeyT's Profile")       [Last Post](/forum/28-shipping-methods/851285-user-group-only-shipping-costs#31411 "Also, for the onShippingSave function, you should just use the one from the other shipping plugins. In 90% of the cases shipping methods do not need to do anything else in that function.") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:530 | [Last Post](/forum/28-shipping-methods/851285-user-group-only-shipping-costs#31411 "Also, for the onShippingSave function, you should just use the one from the other shipping plugins. In 90% of the cases shipping methods do not need to do anything else in that function.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851286-multiple-issues-still-happening) | [Multiple issues still happening](/forum/28-shipping-methods/851286-multiple-issues-still-happening "Hello Nicolas, I sent an email but here are the issues as well:  1. When going to check out for the first time as a new user, the system messages says &quot;No shipping address entered&quot;. I cannot seem to find where to change this exact wording. It is much too short and misleading for the average customer. It needs to say something like &quot;Please enter your shipping details to continue the checkout process&quot;. Just saying &quot;no shipping address entered&quot; makes a customer have to think exactly what is being asked and wonder.  2. When I had it set to register new users (it is currently disabled), it redirects a user to a page that says they must click to confirm the email address to continue. This is very bad as it takes the person away from the checkout process! While I agree they do need to confirm this, it should not show this message until after the person finishes checking out. I am not sure how to deal with this as neither current option seems acceptable in the process. One is too little (it makes no username/password) and the other pulls a user out of buying.  2. For a new customer on a page to checkout, the shopping cart shows up on the right and at the bottom which is very confusing. If a new user needs to register first, there is no point to showing the cart in either place (if it must, then only the bottom). It takes away from the focus of the person checking out. It's too much for the average user to see. The only thing they should see is log in or register and then proceed. And after they register, the cart on the right still shows up and should go away. I have tried to disable this via the modules but I can’t seem to find where and why it is showing up to disable it.  3a. I have both USPS and UPS plugins running to auto generate shipping quotes. From a display perspective though, it would be nice to have USPS show up in one half of the top and UPS next to it, instead of both methods being on top of each other. It just created too much to look at and was overwhelming if you try to offer a good choice for shipping. Drawing a frame set around both with a header saying USPS Shipping Options and UPS shipping options would be a much better way to display this.  3b. USPS should also have First class mail as the very first option to shop up as it is always the cheapest. Right now it is the last. A user may miss this if they are going quickly.  3c. Also, BEFORE the user has entered shipping details, UPS seems to be displaying shipping quotes and only after they register, it then shows the USPS as well.  4. USPS shows an error if entering an extended zip code that is common in the U.S., like 92802-1843. There needs to be a field validation for the zip code to prevent this or USPS cannot process to provide a shipping quote and throws up error messages, bad for users to see!  5. Sales tax is definitely still NOT working. I have gone through and made 5 orders with 5 different CA addresses. 2 of these orders are logged into the system now for you to look at. This confirms the tax issue I tried to explain to you that you said was working but is not.  6. I am getting email issues when trying to send confirmations via the to more than 1 person. I have stripped it back to a single email for now but here was the error:  The following from address failed: SMTP server error: : malformed address: may not follow  The help file said to separate emails with a comma, which I did, but it causes email instantiation errors.  7. When using a credit card to pay, once you enter the credit card information in and click next, it simply refreshes the page. As a customer I'm completely confused because there is no message explaining to me what is going on. Both carts are still showing up at this point, the screen looks the same, except the credit card details are embedded in the page. This couldn’t be more confusing... what is common at this point is a simplified page showing the final options the user has chosen and a final &quot;Please confirm your order is correct and click next to check out&quot; and a button to do so.  8. When I finally click next after paying with a credit card, it shows another screen briefly with no message and then takes me back to the home page. As a customer, I'm thinking... Did I actually purchase or did something go wrong?  ~Michael")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [michaelbuttitta](/forum/user/1618-michaelbuttitta "View michaelbuttitta's Profile")       [Last Post](/forum/28-shipping-methods/851286-multiple-issues-still-happening#31267 "Hi,  1. There should actually be no message displayed. That's a problem in the UPS shipping plugin. please remove the line: $messages = 'No shipping address entered'; from the file plugins/hikashopshipping/ups.php and that will solve the problem.  2. If you just turn off the account confirmation option in joomla the users will still have to register but won't have to confirm their email address. I think that it's what you're looking for here.  2 bis. The cart module is displayed because in its menu assignments you set it to display on that page. What you should do is use the &quot;force a menu on checkout&quot; option in the Checkout tab of the config so that your checkout always use a specific menu that you can remove from your cart module assignments.  3a. You can change the display of the shipping methods selection to your liking by editing the file &quot;shipping&quot; of the view &quot;checkout&quot; via the menu Display-&gt;Views.  3b. If you want to revert the order of display of the usps methods, you will need to add the line: $rates = array&#95;reverse($rates); before the line: foreach($rates as $rate){ in the file plugins/hikashopshipping/usps.php  3c. Indeed the usps shipping plugin will only display results once an address has been entered as this is necessary.  4. You need to change the line: $parcel-&gt;Destination&#95;Postcode = substr(trim($order-&gt;shipping&#95;address-&gt;address&#95;post&#95;code),0,6); to: $parcel-&gt;Destination&#95;Postcode = preg&#95;replace('#&#91;^0-9&#93;#','', substr(trim($order-&gt;shipping&#95;address-&gt;address&#95;post&#95;code),0,6));  in that same file to avoid such problems.  5. I tried again, and it's again working. I creating two orders ( B3K2 and B3L3 ) on your website. I didn't change any setting. I just changed my address from california to arizona on the second order. The first order got the tax, not the second, as expected. So I'm unable to see any problem and I don't see how you could get a different result here. I don't know, please try with my user account... You'll see for your yourself. Maybe there is a problem with your user account ?  6. I changed the email addresses in the configuration for you. Again, it's working too. I didn't get any error on the checkout when the website sent the two order creation emails.  7. Well, you could change your checkout workflow (via the corresponding option in the configuration) so that the checkout displays in several steps with a recap at the end. That's totally possible. You just need to set it up the way you want it.  8. That's because in your paypal pro options, in the return URL you set the URL   www.hotpicksusa.com/store.html  so at the end of the checkout, it automatically redirects there. You should leave that field blank and it will stay on the last step and thank the user for his purchase.") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:527 | [Last Post](/forum/28-shipping-methods/851286-multiple-issues-still-happening#31267 "Hi,  1. There should actually be no message displayed. That's a problem in the UPS shipping plugin. please remove the line: $messages = 'No shipping address entered'; from the file plugins/hikashopshipping/ups.php and that will solve the problem.  2. If you just turn off the account confirmation option in joomla the users will still have to register but won't have to confirm their email address. I think that it's what you're looking for here.  2 bis. The cart module is displayed because in its menu assignments you set it to display on that page. What you should do is use the &quot;force a menu on checkout&quot; option in the Checkout tab of the config so that your checkout always use a specific menu that you can remove from your cart module assignments.  3a. You can change the display of the shipping methods selection to your liking by editing the file &quot;shipping&quot; of the view &quot;checkout&quot; via the menu Display-&gt;Views.  3b. If you want to revert the order of display of the usps methods, you will need to add the line: $rates = array&#95;reverse($rates); before the line: foreach($rates as $rate){ in the file plugins/hikashopshipping/usps.php  3c. Indeed the usps shipping plugin will only display results once an address has been entered as this is necessary.  4. You need to change the line: $parcel-&gt;Destination&#95;Postcode = substr(trim($order-&gt;shipping&#95;address-&gt;address&#95;post&#95;code),0,6); to: $parcel-&gt;Destination&#95;Postcode = preg&#95;replace('#&#91;^0-9&#93;#','', substr(trim($order-&gt;shipping&#95;address-&gt;address&#95;post&#95;code),0,6));  in that same file to avoid such problems.  5. I tried again, and it's again working. I creating two orders ( B3K2 and B3L3 ) on your website. I didn't change any setting. I just changed my address from california to arizona on the second order. The first order got the tax, not the second, as expected. So I'm unable to see any problem and I don't see how you could get a different result here. I don't know, please try with my user account... You'll see for your yourself. Maybe there is a problem with your user account ?  6. I changed the email addresses in the configuration for you. Again, it's working too. I didn't get any error on the checkout when the website sent the two order creation emails.  7. Well, you could change your checkout workflow (via the corresponding option in the configuration) so that the checkout displays in several steps with a recap at the end. That's totally possible. You just need to set it up the way you want it.  8. That's because in your paypal pro options, in the return URL you set the URL   www.hotpicksusa.com/store.html  so at the end of the checkout, it automatically redirects there. You should leave that field blank and it will stay on the last step and thank the user for his purchase.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851126-shipping-and-taxes) | [Shipping and Taxes](/forum/28-shipping-methods/851126-shipping-and-taxes "Hi there,  Does any of your shopping cart offer the following for shipping and taxes. Shipping by weight - cost is based on the weight of the order Shipping by product - cost is based on the number of products Taxes by region - taxes is charged depending on where the customer is located  Thank you!!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 9 months ago, by [MyWorld](/forum/user/862-myworld "View MyWorld's Profile")       [Last Post](/forum/28-shipping-methods/851126-shipping-and-taxes#31110 "Mmm. The shipping tax is applied on the shipping method. There is no option to activate it or not based on the products in the cart. However, you could use the volume restriction of shipping methods...") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:1479 | [Last Post](/forum/28-shipping-methods/851126-shipping-and-taxes#31110 "Mmm. The shipping tax is applied on the shipping method. There is no option to activate it or not based on the products in the cart. However, you could use the volume restriction of shipping methods...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851283-checkout-doesnt-show-products-no-payment-possible) | [Checkout doesnt show products+no payment possible](/forum/28-shipping-methods/851283-checkout-doesnt-show-products-no-payment-possible "Hi, Since yesterday, when a payment is made, the checkout is going direcly to the shipping adress, not ever showing the selected products...  also, the order can not be finalised. Normally we only use Ideal, so now we selected other payment methods also like paypal,bank transfer but it's not transferring to the payment methods.  First I contacted the creators of the payment plugin, they did several tests, but they can not find an error in their software. The advised me to reinstall hikashop, but before I do, I would like to know your opinion. Maybe anyone knows what I can do to solve this?  thanks for reading!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [rockoladeluxe](/forum/user/4009-rockoladeluxe "View rockoladeluxe's Profile")       [Last Post](/forum/28-shipping-methods/851283-checkout-doesnt-show-products-no-payment-possible#30881 "solved: it was a problem in the checkout workflow...") 14 years 11 months ago     by [rockoladeluxe](/forum/user/4009-rockoladeluxe "View rockoladeluxe's Profile") | Replies:1  Views:560 | [Last Post](/forum/28-shipping-methods/851283-checkout-doesnt-show-products-no-payment-possible#30881 "solved: it was a problem in the checkout workflow...") by [rockoladeluxe](/forum/user/4009-rockoladeluxe "View rockoladeluxe's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851278-the-payment-method-restriction-by-shipping-methods) | [The Payment Method Restriction by Shipping Methods](/forum/28-shipping-methods/851278-the-payment-method-restriction-by-shipping-methods "In your changelog for Hikashop 1.5.4 you mention the correction of this bug:  &quot;The payment method restriction by shipping methods was only effective after the refresh of the page on the checkout&quot;  What file would I have to replace or edit in 1.5.3 for this to work? Is there a specific piece of code in the file that has to be changed?  I'm not sure if this is in the wrong section, if so I apologize.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [SD](/forum/user/3897-sd "View SD's Profile")       [Last Post](/forum/28-shipping-methods/851278-the-payment-method-restriction-by-shipping-methods#30487 "In the after&#95;shipping function we added the line: $this-&gt;initCart(true);") 14 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:564 | [Last Post](/forum/28-shipping-methods/851278-the-payment-method-restriction-by-shipping-methods#30487 "In the after&#95;shipping function we added the line: $this-&gt;initCart(true);") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851277-adds-same-item-on-checkout) | [Adds same item on checkout](/forum/28-shipping-methods/851277-adds-same-item-on-checkout "When I add an item to the cart, proceed checkout and press next the same item in the cart is added and added all over again...    www.bamacher.com/en/shop-a-downloads/")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 14 years 11 months ago, by [diabola99](/forum/user/441-diabola99 "View diabola99's Profile")       [Last Post](/forum/28-shipping-methods/851277-adds-same-item-on-checkout#30360 "Thanks Nicolas for the great support!  Checkout works fine again.") 14 years 11 months ago     by [diabola99](/forum/user/441-diabola99 "View diabola99's Profile") | Replies:7  Views:592 | [Last Post](/forum/28-shipping-methods/851277-adds-same-item-on-checkout#30360 "Thanks Nicolas for the great support!  Checkout works fine again.") by [diabola99](/forum/user/441-diabola99 "View diabola99's Profile")      14 years 11 months ago |
| [](/forum/28-shipping-methods/851276-australia-post-and-express-post-logos) | [Australia post and Express Post logo's](/forum/28-shipping-methods/851276-australia-post-and-express-post-logos "Hi Nicolas, When we have both standard and express post setup with Australia post shipping, both shipping methods are displayed but they have the same logo, it would be great if I could display the express post logo beside the express post shipping method instead. This would help distinguish the two options. Any pointers on how I could do this?  Thanks Chris")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 21 hours ago, by [ClickWebDesign](/forum/user/1441-clickwebdesign "View ClickWebDesign's Profile")       [Last Post](/forum/28-shipping-methods/851276-australia-post-and-express-post-logos#29931 "Thanks again Nicolas, I took the auspost.php approach and it looks great:)") 15 years 19 hours ago     by [ClickWebDesign](/forum/user/1441-clickwebdesign "View ClickWebDesign's Profile") | Replies:2  Views:1305 | [Last Post](/forum/28-shipping-methods/851276-australia-post-and-express-post-logos#29931 "Thanks again Nicolas, I took the auspost.php approach and it looks great:)") by [ClickWebDesign](/forum/user/1441-clickwebdesign "View ClickWebDesign's Profile")      15 years 19 hours ago |
| [](/forum/28-shipping-methods/851235-fatal-error-after-updating) | [Fatal error after updating](/forum/28-shipping-methods/851235-fatal-error-after-updating "Hi,  I've just installed the latest version of Hikashop and now I've got this error message while I try to enter in any product or in any menu from hikashop.  This happened inmediately after I've updated the hikashop.  Let me know, please, what can be causing this.  Thanks a lot. :)  Best regards, Pedro Lima")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 3 months ago, by [djdrumn](/forum/user/1685-djdrumn "View djdrumn's Profile")       [Last Post](/forum/28-shipping-methods/851235-fatal-error-after-updating#29805 "You were right, it was unpublished. Thank you!") 15 years 2 days ago     by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile") | Replies:16  Views:1065 | [Last Post](/forum/28-shipping-methods/851235-fatal-error-after-updating#29805 "You were right, it was unpublished. Thank you!") by [lrazov](/forum/user/2532-lrazov "View lrazov's Profile")      15 years 2 days ago |
| [](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping) | [Export to CSV, import to Google Shopping](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping "Attached is the error report from Google. I exported the .csv file from Hika Shop, and uploaded it to Google.  Pwease help :(  &#91;file&#93;")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 2 weeks ago, by [Rollerskate](/forum/user/2700-rollerskate "View Rollerskate's Profile")       [Last Post](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping?start=40#29486 "I just checked, my descriptions are now updated, and I'm so happy I could eat...something that I don't think tastes that good.") 15 years 5 days ago     by [Rollerskate](/forum/user/2700-rollerskate "View Rollerskate's Profile")   - [1](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping?start=0 "Page:1") - [2](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping?start=20 "Page:2") - [3](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping?start=40 "Page:3") | Replies:45  Views:5359 | [Last Post](/forum/28-shipping-methods/851264-export-to-csv-import-to-google-shopping?start=40#29486 "I just checked, my descriptions are now updated, and I'm so happy I could eat...something that I don't think tastes that good.") by [Rollerskate](/forum/user/2700-rollerskate "View Rollerskate's Profile")      15 years 5 days ago |
| [](/forum/28-shipping-methods/851273-shipping-excluding-zone-s) | [Shipping - excluding zone(s)](/forum/28-shipping-methods/851273-shipping-excluding-zone-s "I am setting up flat shipping and want to make 2 zones: US and International.  I set up the US easily, but I'd like to make the international the rest of the world but exclude Italy and all of Africa because of postal difficulties. How is it possible to set an area and exclude something from it? also I notice Europe is a zone but Africa did not come up as a zone. So the basic question is how to set up International being world wide, but being able to exclude the US, Italy and all the African countries from it? This is also important over time as we find certain countries that may be troublesome for shipping, we would like to remove them from the list as well.  If I am able to do that, I am also curious, will selecting International for shipping prevent someone from places like Italy or African countries from being able to place an order?  Thank you for help in understanding!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 1 week ago, by [michaelbuttitta](/forum/user/1618-michaelbuttitta "View michaelbuttitta's Profile")       [Last Post](/forum/28-shipping-methods/851273-shipping-excluding-zone-s#29366 "Noted with Thanks!") 15 years 6 days ago     by [jade](/forum/user/4259-jade "View jade's Profile") | Replies:6  Views:779 | [Last Post](/forum/28-shipping-methods/851273-shipping-excluding-zone-s#29366 "Noted with Thanks!") by [jade](/forum/user/4259-jade "View jade's Profile")      15 years 6 days ago |
| [](/forum/28-shipping-methods/851274-ups-shipping-issue) | [UPS shipping issue](/forum/28-shipping-methods/851274-ups-shipping-issue "Hello~  I have the Business addition of your Hikashop that I am configuring, and have an issue I hope you can enlighten me,  I have it set up with the UPS plugin module (only option), and have added a weight of 12 oz to the product. When I go through the check out process I get an error saying:  Weight OR volume not found for the products in your cart  There is a weight added, and I have the parameters set to &quot;Force shipping regardless of weight: YES&quot;  Can you let me know what I might be missing here?  Thank you for your help!  Bill")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 15 years 1 week ago, by [Whatca](/forum/user/832-whatca "View Whatca's Profile")       [Last Post](/forum/28-shipping-methods/851274-ups-shipping-issue#29321 "In your product you need to set the fields weight, width, length and height. They are necessary for UPS shipping fees calculations.") 15 years 1 week ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:852 | [Last Post](/forum/28-shipping-methods/851274-ups-shipping-issue#29321 "In your product you need to set the fields weight, width, length and height. They are necessary for UPS shipping fees calculations.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      15 years 1 week ago |
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