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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/902476-shipping-calculation-with-multiple-item-discount-and-credit-charge) | [Shipping calculation with multiple item discount and credit charge](/forum/28-shipping-methods/902476-shipping-calculation-with-multiple-item-discount-and-credit-charge "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4.16  I am using the Manual Shipping plugin and shipping prices per product, which are entered for each product in the store. I would like to include a 10% discount on shipping when customers order more than one product. I would also like to add in a 3% charge (based on the total product cost in the order) to cover credit card transaction fees.  For example, I have a hat that costs $10.00 and the shipping is $3.00 per hat. If the customer orders one hat, I would like the shipping cost to be: $3.00 + ($10.00 x 3%) = $3.30  If a customer orders 5 hats, the charge would be: (($3.00 x 5) x 0.90) + ($10.00 x 5 x 3%) = $15.00  Is this possible??")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [themagicbag](/forum/user/60606-themagicbag "View themagicbag's Profile")       [Last Post](/forum/28-shipping-methods/902476-shipping-calculation-with-multiple-item-discount-and-credit-charge#332207 "Hello!  I think I'm good with just rearranging and renaming items. I appreciate the help very much!!") 5 years 6 months ago     by [themagicbag](/forum/user/60606-themagicbag "View themagicbag's Profile") | Replies:6  Views:789 | [Last Post](/forum/28-shipping-methods/902476-shipping-calculation-with-multiple-item-discount-and-credit-charge#332207 "Hello!  I think I'm good with just rearranging and renaming items. I appreciate the help very much!!") by [themagicbag](/forum/user/60606-themagicbag "View themagicbag's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902458-cant-change-shippingadres) | [Can't change shippingadres](/forum/28-shipping-methods/902458-cant-change-shippingadres "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4  Hello,  I have a shop with several shipping options. 1. sending within the country 2. sending within a zipcode area 3. picking up the order in the fysical shop (free)  For some products (based on category) sending is only available within the zipcode area. Most of the time, the shipping address is not the invoice address. Most people order as guest.  I have setup the ordering proces in 3 steps (pages): invoice, shipping and payment and checkout.  When I make a new delivery I fill in my invoice address. (page 1). Then I go to the next page for my shipping address, but when my invoice address is not within the zipcode area I can only select the pick up shipping method. Also I can not change or add a new shipping address (enabled in the config for all users).  So I can not get the order to be send within the zipcode area unless I live there too. How can I fix this? Hope you can help.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [webwerk](/forum/user/37949-webwerk "View webwerk's Profile")       [Last Post](/forum/28-shipping-methods/902458-cant-change-shippingadres#332116 "Hi,  Edit the file show&#95;block&#95;address via the menu Display&gt;Views and change the line: $shippingAddress&#95;override = $this-&gt;checkoutHelper-&gt;getShippingAddressOverride(); to: $shippingAddress&#95;override = false; That way, you'll be able to see the normal shipping address area regardless of whether the current shipping method is a shipping address override or not while it will still do the override on the order, the emails and the invoice.") 5 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:869 | [Last Post](/forum/28-shipping-methods/902458-cant-change-shippingadres#332116 "Hi,  Edit the file show&#95;block&#95;address via the menu Display&gt;Views and change the line: $shippingAddress&#95;override = $this-&gt;checkoutHelper-&gt;getShippingAddressOverride(); to: $shippingAddress&#95;override = false; That way, you'll be able to see the normal shipping address area regardless of whether the current shipping method is a shipping address override or not while it will still do the override on the order, the emails and the invoice.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902464-shipping-method-different-for-b2b-and-b2c) | [Shipping method different for B2B and B2C.](/forum/28-shipping-methods/902464-shipping-method-different-for-b2b-and-b2c "Hi  How to create shipping methods different to Business and Private customer? Access level work only if we assign customer to the group manually before he will make any purchase....")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [Marcin71](/forum/user/33530-marcin71 "View Marcin71's Profile")       [Last Post](/forum/28-shipping-methods/902464-shipping-method-different-for-b2b-and-b2c#332122 "Hi Nicolas All is about Brexit and related problems. To help our customers and avoid involving them in customs procedures we can send goods using DDP procedure, which means we collect Import/Export Tax from customer and passing this to the shipper. This means customer will receive goods as before Brexit with no extra costs as we take all on us. But in case of commercial customer we can't ship DDP for tax related reasons. That's why I wanted to have ability to notify customers at the checkout about that. Finally I have added message to each shipping method, where I am explaining both DDP and DAP methods. It is more direct but it should work if there is nothing else possible.  BTW. I sent you email with some custom work i would need. if you have minute, please let em know if this can be done.") 5 years 6 months ago     by [Marcin71](/forum/user/33530-marcin71 "View Marcin71's Profile") | Replies:2  Views:864 | [Last Post](/forum/28-shipping-methods/902464-shipping-method-different-for-b2b-and-b2c#332122 "Hi Nicolas All is about Brexit and related problems. To help our customers and avoid involving them in customs procedures we can send goods using DDP procedure, which means we collect Import/Export Tax from customer and passing this to the shipper. This means customer will receive goods as before Brexit with no extra costs as we take all on us. But in case of commercial customer we can't ship DDP for tax related reasons. That's why I wanted to have ability to notify customers at the checkout about that. Finally I have added message to each shipping method, where I am explaining both DDP and DAP methods. It is more direct but it should work if there is nothing else possible.  BTW. I sent you email with some custom work i would need. if you have minute, please let em know if this can be done.") by [Marcin71](/forum/user/33530-marcin71 "View Marcin71's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902454-configuration-of-usps-shipping-plugin) | [Configuration of USPS shipping plugin](/forum/28-shipping-methods/902454-configuration-of-usps-shipping-plugin "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.3.27  I am attempting to set up USPS shipping for my site. I have the plugin enabled, and I have included my WebTools user ID. When attempting to test, I keep getting an error during checkout that there is no shipping method available. I have no idea what I am missing but I am quite confused!!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [themagicbag](/forum/user/60606-themagicbag "View themagicbag's Profile")       [Last Post](/forum/28-shipping-methods/902454-configuration-of-usps-shipping-plugin#332084 "Thank you, and I will go through that list!!") 5 years 6 months ago     by [themagicbag](/forum/user/60606-themagicbag "View themagicbag's Profile") | Replies:2  Views:779 | [Last Post](/forum/28-shipping-methods/902454-configuration-of-usps-shipping-plugin#332084 "Thank you, and I will go through that list!!") by [themagicbag](/forum/user/60606-themagicbag "View themagicbag's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902431-purolator-plugin) | [Purolator plugin?](/forum/28-shipping-methods/902431-purolator-plugin "Hi,  I saw there were plans to create a Purolator plugin some time ago. Has this been done?  Regards,  Tamara")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")       [Last Post](/forum/28-shipping-methods/902431-purolator-plugin#332015 "Hi,  That shipping plugin has been made a paid download and is now available here:   wyldcode.com/products/paid-extensions/hikashop-purolator  It had a major update 2 years ago to support the Purolator v2 API.") 5 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:763 | [Last Post](/forum/28-shipping-methods/902431-purolator-plugin#332015 "Hi,  That shipping plugin has been made a paid download and is now available here:   wyldcode.com/products/paid-extensions/hikashop-purolator  It had a major update 2 years ago to support the Purolator v2 API.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902414-unsecure-http-endpoint-usps-shipping) | [Unsecure HTTP Endpoint USPS Shipping](/forum/28-shipping-methods/902414-unsecure-http-endpoint-usps-shipping "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.3  We received this email from USPS web tools.  Hello,  This message explains some security improvements planned for the USPS Web Tools services. Effective June 24th, 2021, Web Tools will remove support for all unsecure HTTP endpoints. After this change, all requests to an unsecure HTTP endpoint will fail when attempting to access the Web Tools APIs and integrators may see an error message. To continue using the Web Tools APIs, all requests must be made using the secure HTTPS endpoints listed below. Integrators currently using an unsecure HTTP endpoint should transition as soon as possible to the appropriate secure HTTPS endpoint below to prevent any loss of service. This change will impact only the API endpoints; the API request and response schemas will not change.  You are receiving this message because you have been identified as a user of the unsecure HTTP endpoints for Web Tools API requests. Please review the entire message carefully and share with your web developer, software vendor, and/or IT service provider to determine if your use of the Web Tools APIs will be affected.  Support for the following unsecure HTTP endpoints will be discontinued in all Web Tools environments. In advance of the retirement date, please update your endpoints to the secure HTTPS endpoints listed below.  Web Tools Unsecure HTTP Endpoints Retirement Schedule  Environment Unsecure HTTP Endpoint Retirement Date New Secure HTTPS Endpoint TEST   stg-production.shippingapis.com  06/24/2021  PROD   production.shippingapis.com  06/24/2021  Does the Hikashop plugin use the old insecure endpoints? I'm not sure where else I could fix this? Any ideas?  Thank you, Cheryl")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [cjmicro](/forum/user/7269-cjmicro "View cjmicro's Profile")       [Last Post](/forum/28-shipping-methods/902414-unsecure-http-endpoint-usps-shipping#331952 "Hello,  It was actually already added through the last Hikashop 4.4.2 version, so you'll just have to download the last Hikashop version through our website and install it.  Kind regards, Mohamed.") 5 years 6 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:861 | [Last Post](/forum/28-shipping-methods/902414-unsecure-http-endpoint-usps-shipping#331952 "Hello,  It was actually already added through the last Hikashop 4.4.2 version, so you'll just have to download the last Hikashop version through our website and install it.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902394-versandmethoden-in-abhaengigkeit-einer-bestimmten-anderen-versandmetho-ausblenden) | [Versandmethoden in Abhängigkeit einer bestimmten anderen Versandmetho ausblenden](/forum/28-shipping-methods/902394-versandmethoden-in-abhaengigkeit-einer-bestimmten-anderen-versandmetho-ausblenden "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.3.27 -- Browser(s) name and version -- : Safari 13.1.2  Hallo zusammen, ich habe eine etwas schwierige Aufgabenstellung mit den Versandmethoden zu bewerkstelligen und hoffe, dass Ihr mir helfen könnt:  Es gibt zwei Warenhäuser: 1. für sperrige Artikel, die ausschließlich per Spedition versendet werden 2. für normale Artikel, die per DHL etc. versendet werden  Die Versandarten Zuweisung funktioniert problemlos, solange nur ein Artikel im Warenkorb liegt. Nun möchte ich aber alle Artikel mit der Spedition versenden, wenn mindestens ein Artikel aus Warenhaus 1 (sperrige Artikel) im Warenkorb liegt und zusätzlich mindestens ein Artikel aus Warenhaus 2 (normaler Artikel). Das heißt, in diesem Fall soll die Versandart DHL gar nicht erst erscheinen, da die Bestellung zusammengefasst wird und alle Artikel per Spedition - praktisch als eine einzige Sendung - versendet werden.  Momentan wird mir immer für die &quot;normalen&quot; Artikel zusätzlich noch DHL als Versandmethode angezeigt. Ich weiß nicht, wie ich das mit Bordmitteln ausschließen könnte.  Herzlichen Dank für eure Lösungsvorschläge!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [tthill](/forum/user/61193-tthill "View tthill's Profile")       [Last Post](/forum/28-shipping-methods/902394-versandmethoden-in-abhaengigkeit-einer-bestimmten-anderen-versandmetho-ausblenden#331825 "Thank you, that was too easy, but works perfectly.  Thanks for your quick support.") 5 years 6 months ago     by [tthill](/forum/user/61193-tthill "View tthill's Profile") | Replies:2  Views:626 | [Last Post](/forum/28-shipping-methods/902394-versandmethoden-in-abhaengigkeit-einer-bestimmten-anderen-versandmetho-ausblenden#331825 "Thank you, that was too easy, but works perfectly.  Thanks for your quick support.") by [tthill](/forum/user/61193-tthill "View tthill's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902390-usps-shipping-include-discount) | [USPS Shipping include discount](/forum/28-shipping-methods/902390-usps-shipping-include-discount "-- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.4  We want to use the USPS shipping method, but it's coming out high, and we don't want to gouge our customers.  We actually use Shipstation to send packages, but if i understand correctly there is no shipstation postage calculation we can use with hikashop.  How can we get the calculated rates to better match our actual shipping costs? It seems like the plugin is calculating what USPS calcs to the general public, but is there a way they can add a discount to our account to make it more realistically like what we are actually charged?  Cheryl")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 6 months ago, by [cjmicro](/forum/user/7269-cjmicro "View cjmicro's Profile")       [Last Post](/forum/28-shipping-methods/902390-usps-shipping-include-discount#331802 "Hello Cheryl,  There's actually no option to control what's returned from the USPS platform as the Hikashop USPS shipping plugin is only responsible of : - Sending your customer order information (shipping address, product weight / dimensions, ..) during the checkout to the USPS platform - Retrieving and displaying data returned by the USPS platform  However, a solution can be to directly add a negative value through the &quot;Percentage&quot; option through your shipping method configuration page to reduce the shipping price returned by USPS.  Kind regards, Mohamed.") 5 years 6 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:736 | [Last Post](/forum/28-shipping-methods/902390-usps-shipping-include-discount#331802 "Hello Cheryl,  There's actually no option to control what's returned from the USPS platform as the Hikashop USPS shipping plugin is only responsible of : - Sending your customer order information (shipping address, product weight / dimensions, ..) during the checkout to the USPS platform - Retrieving and displaying data returned by the USPS platform  However, a solution can be to directly add a negative value through the &quot;Percentage&quot; option through your shipping method configuration page to reduce the shipping price returned by USPS.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      5 years 6 months ago |
| [](/forum/28-shipping-methods/902351-shipping-surcharge-on-orders-less-than-a-certain-amount) | [Shipping Surcharge on orders less than a certain amount](/forum/28-shipping-methods/902351-shipping-surcharge-on-orders-less-than-a-certain-amount "-- url of the page with the problem -- :   aquacorals.com  -- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.25 -- PHP version -- : 7.3.26 -- Browser(s) name and version -- : Firefox 84.0.2  Is there a way to add in an additional shipping fee if the order total is not above a certain amount and have it show in the cart?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 7 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/902351-shipping-surcharge-on-orders-less-than-a-certain-amount#331616 "Hi,  Yes. You could duplicate your shipping methods and for one set, use the &quot;minimum price&quot; setting to enter the threshold, and for the other set, use the &quot;maximum price&quot; to enter the same threshold and then increase the &quot;price&quot; of the shipping method. That way, on the checkout, it will switch between one set of the shipping methods and the other set based on the subtotal of the cart, and the shipping fee will thus increase/decrease accordingly. Now, if you want another row to clearly show that it is an additional fee, you could potentially do the same with the payment methods and that will add the extra fee as &quot;payment fee&quot;. Then, you can use translation overrides and maybe some CSS to tweak it to display as &quot;extra shipping fee&quot;.") 5 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:722 | [Last Post](/forum/28-shipping-methods/902351-shipping-surcharge-on-orders-less-than-a-certain-amount#331616 "Hi,  Yes. You could duplicate your shipping methods and for one set, use the &quot;minimum price&quot; setting to enter the threshold, and for the other set, use the &quot;maximum price&quot; to enter the same threshold and then increase the &quot;price&quot; of the shipping method. That way, on the checkout, it will switch between one set of the shipping methods and the other set based on the subtotal of the cart, and the shipping fee will thus increase/decrease accordingly. Now, if you want another row to clearly show that it is an additional fee, you could potentially do the same with the payment methods and that will add the extra fee as &quot;payment fee&quot;. Then, you can use translation overrides and maybe some CSS to tweak it to display as &quot;extra shipping fee&quot;.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 7 months ago |
| [](/forum/28-shipping-methods/902117-plugin-mondial-relay-obsidev) | [Plugin Mondial Relay - Obsidev](/forum/28-shipping-methods/902117-plugin-mondial-relay-obsidev "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.25 -- PHP version -- : 7.3.1 -- Browser(s) name and version -- : Chrome  Hi!  I just bought your Mondial Relay plugin, and i was wondering if it's possible to display more than 10 results in the dropdownlist? I would like to display 30 results.  Thx a lot for your time and your help :)")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 8 months ago, by [BU DJOKO](/forum/user/60101-bu-djoko "View BU DJOKO's Profile")       [Last Post](/forum/28-shipping-methods/902117-plugin-mondial-relay-obsidev#331438 "Hello,  It needs some tests but I think that it could be possible that the Mondial Relay plugin do provide an unique identifier depending the selected shipping address and will force the shipping method block to refresh if the list of the mondial relay list changed.  Regards,") 5 years 7 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:13  Views:989 | [Last Post](/forum/28-shipping-methods/902117-plugin-mondial-relay-obsidev#331438 "Hello,  It needs some tests but I think that it could be possible that the Mondial Relay plugin do provide an unique identifier depending the selected shipping address and will force the shipping method block to refresh if the list of the mondial relay list changed.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      5 years 7 months ago |
| [](/forum/28-shipping-methods/902263-some-issues-with-shipping) | [Some issues with shipping](/forum/28-shipping-methods/902263-some-issues-with-shipping "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.25 -- PHP version -- : 7.4.16  Hello  SHIPPING ISSUE 1  We have three products on the products list  Product A -&gt; with shipping 1 Product B -&gt; with shipping 2 Product C -&gt; with shipping 3  A customer ads product B to his cart. Then he visits his cart and he sees the selectable shipping method in the cart is shipping 2. So far ok.  Now the customer returns to the products list and he ads to cart Product A. Then he visits his cart and he sees that the only selectable shipping method in the cart is shipping 1.  Now the customer returns to the products list again and he ads to cart Product C. Then he visits his cart and he sees that the only selectable shipping method in the cart is shipping 3.  In conclusion: If a customer puts 2 products with a different shipping price in the cart, the cart sows only the shipping method of the latest product that was added.  Example:  Laptop -&gt; Shipping 30 Euros USB flash stick -&gt; Shipping 1 Euro  If the buyer ads to the cart the laptop first and then the USB stick, then he will see only the 1 euro shipping method for both products.  So the buyer instead of paying 31 euros for the shipping he will pay 1 euro.  Should not the shipping prices be summarized? Have set something wrong in configuration?  SHIPPING ISSUE 2  A shipping method is created for all products.  If i add a product in my cart the shipping price is correct. If i add one more of the same product the shipping price remains equal as if it was for 1 product.  Example:  Product A -&gt; shipping price 10 euros  I order 1 item of a product -&gt; shipping price 10 euros I order 2 items of the same product -&gt; shipping price 10 euros ? I order 10 items of the same product -&gt; shipping price 10 euros ?  Have set something wrong in configuration?  Thank you!")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 7 months ago, by [liaskas](/forum/user/59465-liaskas "View liaskas's Profile")       [Last Post](/forum/28-shipping-methods/902263-some-issues-with-shipping#331430 "Hi,  Thank you for the access. I found the issue and added a patch for it. We'll add it on our end too for the next version.") 5 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14  Views:837 | [Last Post](/forum/28-shipping-methods/902263-some-issues-with-shipping#331430 "Hi,  Thank you for the access. I found the issue and added a patch for it. We'll add it on our end too for the next version.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 7 months ago |
| [](/forum/28-shipping-methods/902221-shipping-way-off-losing-money) | [Shipping WAY off, losing money!](/forum/28-shipping-methods/902221-shipping-way-off-losing-money "-- url of the page with the problem -- :   www.ariesgamesandminis.com  -- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.25  All...my shipping prices on larger packages are WAY off ON LARGER package purchases...I've just lost well over $200 on shipping charges. I need someone to look at this ASAP please.  I'm sending backend access to a test site shortly to the contact us form.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 7 months ago, by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")       [Last Post](/forum/28-shipping-methods/902221-shipping-way-off-losing-money#331098 "In your next email can you also give us the ID of an order in which you had that issue ? Thank you !  Kind regards, Mohamed.&#91;/quote&#93;  Hello Mohamed,  I got your email with the same thing, double checked and reset the password and resent it to you.  Thank you for the follow up!") 5 years 7 months ago     by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") | Replies:2  Views:837 | [Last Post](/forum/28-shipping-methods/902221-shipping-way-off-losing-money#331098 "In your next email can you also give us the ID of an order in which you had that issue ? Thank you !  Kind regards, Mohamed.&#91;/quote&#93;  Hello Mohamed,  I got your email with the same thing, double checked and reset the password and resent it to you.  Thank you for the follow up!") by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")      5 years 7 months ago |
| [](/forum/28-shipping-methods/901741-free-shipping-for-one-product-keep-it-free-for-the-rest-of-the-cart) | [Free Shipping for one product + keep it free for the rest of the cart](/forum/28-shipping-methods/901741-free-shipping-for-one-product-keep-it-free-for-the-rest-of-the-cart "Hello,  I have read throught the forum and documentation about free shipping for only one product.  I understand that I can do it with: a) two warehouses, b) Use price per produt option.  I cant create two warehouses because I have many products (mass actions will help in that) but i think &quot; Use price per product &quot; it is easier.  How I will use that option? For example, I want free shipping for some books. If the client adds other products that dont have free shpping, I would like to keep the free shipping in the checkout. I got confused in that part.  Also, I have two basic shipping methods. Free shipping with 50€+ and shipping with cost under 50€. Do I have to enable &quot;Use price per product&quot; in both? I understand that I need to enable it only in the second method, but I know if the shipping methods will be intacked.  Thank you in advance.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 9 months ago, by [Giscard](/forum/user/56241-giscard "View Giscard's Profile")       [Last Post](/forum/28-shipping-methods/901741-free-shipping-for-one-product-keep-it-free-for-the-rest-of-the-cart#331063 "Hi,  Well, the &quot;shipping percentage&quot; is calculated on the overhaul amount of the shipping. So regardless of the solution, you can't add extra fees on the shipping method since it will be removed by the coupon. So either you don't use the &quot;shipping percentage&quot; or you add your extra fee with the payment method's &quot;price&quot; setting. You could duplicate your payment methods and use the min/max weight of the payment methods to switch from one to the other based on the weight of the cart to add extra payment fees (that you could rename to extra weight shipping fee with a translation override).") 5 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10  Views:1027 | [Last Post](/forum/28-shipping-methods/901741-free-shipping-for-one-product-keep-it-free-for-the-rest-of-the-cart#331063 "Hi,  Well, the &quot;shipping percentage&quot; is calculated on the overhaul amount of the shipping. So regardless of the solution, you can't add extra fees on the shipping method since it will be removed by the coupon. So either you don't use the &quot;shipping percentage&quot; or you add your extra fee with the payment method's &quot;price&quot; setting. You could duplicate your payment methods and use the min/max weight of the payment methods to switch from one to the other based on the weight of the cart to add extra payment fees (that you could rename to extra weight shipping fee with a translation override).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 7 months ago |
| [](/forum/28-shipping-methods/901973-howto-configure-shopping-for-two-serepperate-sendings) | [Howto configure shopping for two serepperate sendings](/forum/28-shipping-methods/901973-howto-configure-shopping-for-two-serepperate-sendings "-- HikaShop version -- : HikaShop Business 4.4.1 &#91;2102181509&#93; -- Joomla version -- : 3.9.24 -- PHP version -- : 7.4.14 -- Browser(s) name and version -- : Edge Versie 88.0.705.56 (Officiële build) (64-bits)  I have the following situation Most of mu products have a fixed price but some of them not. These products are havy and are send from an other location.  I use manual shipping plug in and configured like till 30kg a cheap price and after 30kg an expensive price.  This is working when I buy either an cheap product or an expensive product. But when I buy then together I get only the expensive price and not the combination price. Both products are send from an other location.  How can I set it up that for both types the send price are calulated?  Thanks.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 8 months ago, by [Ginius](/forum/user/39267-ginius "View Ginius's Profile")       [Last Post](/forum/28-shipping-methods/901973-howto-configure-shopping-for-two-serepperate-sendings#330191 "Hello,  That's because variants should inherit the main product warehouse, so you shouldn't have to set it in variants.  Setting it in your database isn't a solution and can lead to more issues, can you send us a temporary to your back-end so that we can directly test it as I wasn't able to reproduce it on my end ? Thank you.  You can send it using our contact form and by adding a link to that thread in your message :   www.hikashop.com/support/contact-us.html  Kind regards, Mohamed.") 5 years 8 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:4  Views:817 | [Last Post](/forum/28-shipping-methods/901973-howto-configure-shopping-for-two-serepperate-sendings#330191 "Hello,  That's because variants should inherit the main product warehouse, so you shouldn't have to set it in variants.  Setting it in your database isn't a solution and can lead to more issues, can you send us a temporary to your back-end so that we can directly test it as I wasn't able to reproduce it on my end ? Thank you.  You can send it using our contact form and by adding a link to that thread in your message :   www.hikashop.com/support/contact-us.html  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      5 years 8 months ago |
| [](/forum/28-shipping-methods/901997-lagerhaus-produkte-fuer-selbstabholer-und-versand) | [Lagerhaus, Produkte für Selbstabholer und Versand](/forum/28-shipping-methods/901997-lagerhaus-produkte-fuer-selbstabholer-und-versand "-- url of the page with the problem -- :   www.sunnfarm.ch/farm/index.php/hikashop-...r-categories-listing  -- HikaShop version -- : business 4.4.0 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3.27 -- Browser(s) name and version -- : Firefox 85.0.2  Guten Tag  Im Shop gibt es Produkte, die abgeholt ODER geliefert werden können und Produkte, die NUR abgeholt werden können.  Ich habe zwei Lagerhäuser (Abholung und Versand/Abholung) angelegt und alle NUR-Abholer-Produkte dem Lagerhaus Abholung zugewiesen. Alle anderen Produkte sind dem Lagerhaus Versand/Abholung zugewiesen.  Sobald ein Kunde ein Produkt aus dem Lagerhaus Abholung in den Warenkorb legt, soll für die ganze Bestellung nur noch die Liefermethode Abholung zur Verfügung stehen (diese ist dem Lagerhaus Abholung zugewiesen). Wie kann ich das erreichen?  Habe mir verschiedenes überlegt und im Moment ist die einzige Lösung, die Produkte, welche abgeholt und geliefert werden können doppelt zu erfassen. Aber auch da kann es Konflikte geben, wenn der Kunde aus beiden Liefermethoden bestellt.  Können Sie mir einen Tipp geben? Vielen Dank!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 8 months ago, by [vreni.angst@agimus-web.ch](/forum/user/59493-vreni-angst-agimus-web-ch "View vreni.angst@agimus-web.ch's Profile")       [Last Post](/forum/28-shipping-methods/901997-lagerhaus-produkte-fuer-selbstabholer-und-versand#329896 "Hi,  The warehouse system was a good idea, but indeed, it won't work for your needs. Instead, the solution is to enable the &quot;shipping price per product&quot; setting in your shipping methods. Then, in each product edit interface, you'll have a &quot;shipping prices&quot; section. There, you'll see listed all the shipping methods with this &quot;shipping price per product&quot; setting activated. So edit the products for which you want to remove shipping methods, and in that &quot;shipping prices&quot; section, add an entry with the &quot;block&quot; checkbox checked for all the shipping methods you want to disable when the product is in the cart.") 5 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:731 | [Last Post](/forum/28-shipping-methods/901997-lagerhaus-produkte-fuer-selbstabholer-und-versand#329896 "Hi,  The warehouse system was a good idea, but indeed, it won't work for your needs. Instead, the solution is to enable the &quot;shipping price per product&quot; setting in your shipping methods. Then, in each product edit interface, you'll have a &quot;shipping prices&quot; section. There, you'll see listed all the shipping methods with this &quot;shipping price per product&quot; setting activated. So edit the products for which you want to remove shipping methods, and in that &quot;shipping prices&quot; section, add an entry with the &quot;block&quot; checkbox checked for all the shipping methods you want to disable when the product is in the cart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 8 months ago |
| [](/forum/28-shipping-methods/901929-changer-methode-de-livraison-par-default) | [changer methode de livraison par défault](/forum/28-shipping-methods/901929-changer-methode-de-livraison-par-default "-- HikaShop version -- : 4.4 -- Joomla version -- : 3.9 -- PHP version -- : 7  Bonjour, je me sens un peu débile de la demande mais je ne trouve pas comment changer ma méthode de livraison par défault: J'ai 2 méthodes -&gt; 1 click and collect et -&gt; 2 colissimo. Mon colissimo se pointe invariablement dans mon panier comme pré sélectionné alors que les clients du site viennent en tres grande majorité prendre leur panier en clic and collect, il semble donc logique que par défault, le click and collect soit pré selectionné, or, il ne l'est pas... Ou puis-je effectuer le changement? nb : le click and collect n'a pas de tarif, est-ce que cela entre en ligne de compte?")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 8 months ago, by [UserB](/forum/user/41252-userb "View UserB's Profile")       [Last Post](/forum/28-shipping-methods/901929-changer-methode-de-livraison-par-default#329603 "Bonjour,  Il n'y que de bonnes questions ici :).  Pour cela la solution devrait être de modifier l'ordre de vos méthodes de livraison via la page &quot;Hikashop-&gt;System-&gt;Shipping methods&quot;, de sorte à ce que la méthode de livraison &quot;par défaut&quot; soit ordonnée avant les autres.  Bien cordialement, Mohamed.") 5 years 8 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:2  Views:690 | [Last Post](/forum/28-shipping-methods/901929-changer-methode-de-livraison-par-default#329603 "Bonjour,  Il n'y que de bonnes questions ici :).  Pour cela la solution devrait être de modifier l'ordre de vos méthodes de livraison via la page &quot;Hikashop-&gt;System-&gt;Shipping methods&quot;, de sorte à ce que la méthode de livraison &quot;par défaut&quot; soit ordonnée avant les autres.  Bien cordialement, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      5 years 8 months ago |
| [](/forum/28-shipping-methods/901852-lieferzeiten-anpassen-an-bestand) | [Lieferzeiten anpassen an Bestand](/forum/28-shipping-methods/901852-lieferzeiten-anpassen-an-bestand "Hallo  Ich habe Hikashop Business installiert und möchte den Shop weiter ausbauen. Das heisst ich will auch Artikel aufschalten die ich nicht an Lager habe. Die Lieferezeiten für diese Artikel sind dadurch natürlich länger. Gibt es eine Möglichkeit der Anzeige einer Lieferzeit angepasst an den Bestand eines Produktes.  Das heisst ich habe z.b.... Einen Artikel mit 3 Stück im Bestand = Lieferzeit 3 Tage. Der Artikel hat einen Bestand von 0 Stück = Lieferzeit 14 Tage.  Zudem sollte eine Mitteilung kommen wenn der Kunde beim Artikel die gewünschte Menge auf 5 stellt dass sich die Lieferzeit von 3 Tagen auf 14 Tage erhöht. Ich möchte keine Teillieferungen machen. Die Meldung müsste natürlich auch kommen wenn man im Warenkorb noch die Mengen ändert.  Gibt es da irgendwelche Ideen oder brauch ich da was ganz anderes als Hikashop?  Danke schon mal für die Inputs")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 9 months ago, by [Webmediacontent](/forum/user/29080-webmediacontent "View Webmediacontent's Profile")       [Last Post](/forum/28-shipping-methods/901852-lieferzeiten-anpassen-an-bestand#329567 "Hi,  Yes, you can't purchase and preorder a product at the same time. In such case it would require two different orders as you found out. Unfortunately, I don't have a solution to change that.") 5 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:799 | [Last Post](/forum/28-shipping-methods/901852-lieferzeiten-anpassen-an-bestand#329567 "Hi,  Yes, you can't purchase and preorder a product at the same time. In such case it would require two different orders as you found out. Unfortunately, I don't have a solution to change that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 9 months ago |
| [](/forum/28-shipping-methods/901916-indique-le-numero-de-colissimo-au-client) | [indiqué le numéro de colissimo au client](/forum/28-shipping-methods/901916-indique-le-numero-de-colissimo-au-client "-- HikaShop version -- : 4.4.1 -- Joomla version -- : 3.9.24 -- PHP version -- : 7.3  bonjour, pourriez vous me dire ou je peux indiquer le numéro de colissimo lorsque je change le statut de commande. Jusqu'à maintenant je notais envoyé ,puis je descend jusqu'à version texte ou je note le numéro colissimo mais j'ai des clients qui me disent que cela n'apparait pas lorsqu'il le reçoive  Merci d'avance")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 9 months ago, by [toffffe](/forum/user/4564-toffffe "View toffffe's Profile")       [Last Post](/forum/28-shipping-methods/901916-indique-le-numero-de-colissimo-au-client#329564 "Bonjour,  Vous pouvez créer un champs personnalisé de la table &quot;commande&quot; via le menu Affichage&gt;Champs personnalisés. Une fois le champs sauvegardé une fois, vous aurez des options d'affichage pour choisir où le champs doit être affiché. Cela vous permettra de rajouter le numéro dans ce champs en éditant les informations additionnelles de la commande avant de changer le statut de la commande et le texte du champs sera ensuite inclus dans l'email de notification.") 5 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:684 | [Last Post](/forum/28-shipping-methods/901916-indique-le-numero-de-colissimo-au-client#329564 "Bonjour,  Vous pouvez créer un champs personnalisé de la table &quot;commande&quot; via le menu Affichage&gt;Champs personnalisés. Une fois le champs sauvegardé une fois, vous aurez des options d'affichage pour choisir où le champs doit être affiché. Cela vous permettra de rajouter le numéro dans ce champs en éditant les informations additionnelles de la commande avant de changer le statut de la commande et le texte du champs sera ensuite inclus dans l'email de notification.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 9 months ago |
| [](/forum/28-shipping-methods/901897-canadian-postal-code-based-delivery) | [Canadian postal code based delivery?](/forum/28-shipping-methods/901897-canadian-postal-code-based-delivery "Hi,  I need to set up delivery based on postal code ranges, however, I need to do it using Canadian postal codes, which are not numerical.  They are formatted as: T5G 4H9  So it's letter, number, letter, space, number, letter, number  How do I make this work?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 9 months ago, by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile")       [Last Post](/forum/28-shipping-methods/901897-canadian-postal-code-based-delivery#329466 "Hi,  For example, you have these 3 post codes: T3G 5B9,T3G 5B7,T3G 5B8 So you can enter &quot;T3G 5B&quot; in the &quot;prefix&quot; input field of the post code restriction setting, and 7 as minimum and 9 as maximum and the shipping method will appear for people with one of these three post codes. So then, you need to create many other shipping methods to cover all the different small ranges that you have in that big list.  As an alternative, you have this plugin:   www.brainforge.co.uk/shop/downloads/product/5-manual  It allows you to enter more complex expressions for post codes and thus, with it, you could potentially configure only one or a few shipping methods instead of one per contiguous range.") 5 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1823 | [Last Post](/forum/28-shipping-methods/901897-canadian-postal-code-based-delivery#329466 "Hi,  For example, you have these 3 post codes: T3G 5B9,T3G 5B7,T3G 5B8 So you can enter &quot;T3G 5B&quot; in the &quot;prefix&quot; input field of the post code restriction setting, and 7 as minimum and 9 as maximum and the shipping method will appear for people with one of these three post codes. So then, you need to create many other shipping methods to cover all the different small ranges that you have in that big list.  As an alternative, you have this plugin:   www.brainforge.co.uk/shop/downloads/product/5-manual  It allows you to enter more complex expressions for post codes and thus, with it, you could potentially configure only one or a few shipping methods instead of one per contiguous range.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      5 years 9 months ago |
| [](/forum/28-shipping-methods/901885-erreur-invalid-data-concernant-le-plugin-colissimo) | [erreur "invalid data" concernant le plugin Colissimo](/forum/28-shipping-methods/901885-erreur-invalid-data-concernant-le-plugin-colissimo "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.24  Bonjour,  Je viens de constater (sans qu'aucun changement n'ai été fait coté site , ni coté contrat Colissimo) qu'une erreur &quot;invalid data&quot; apparaissait, empechant toute commande. J'ai d'abord pensé mettre à jour le plugin (constatant au passage la nouvelle case &quot;International) mais cela n'a pas résolu le problème. Je vous ai fait parvenir un mail précisant le souci et intégrant les codes d'accès afin de le résoudre dans les plus brefs délais. Merci d'avance pour votre aide")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 5 years 9 months ago, by [2CEVENTS](/forum/user/57749-2cevents "View 2CEVENTS's Profile")       [Last Post](/forum/28-shipping-methods/901885-erreur-invalid-data-concernant-le-plugin-colissimo#329458 "Bonjour,  Vos identifiants pour Colissimo sont peut-être corrects mais je crains que l'API de Colissimo ne dise pas la même chose. Cette erreur est tout simplement ce qui est renvoyé par la plateforme Colissimo. Je crains que je ne puisse vous aider sachant que si un appel à l'API renvoie cette erreur, il n'y a rien que je puisse corriger dans le plugin.  Cela ne relève d'ailleurs pas de mon support.  Tout ce que je peux vous proposer c'est de forcer un affichage de message d'erreur durant le passage en caisse afin que vous puissiez voir que vous avez une erreur ; même si je ne suis pas spécialement &quot;fan&quot; d'indiquer à des clients d'une boutique e-commerce que les identifiants pour une plateforme de livraison sont incorrects.  Cordialement,") 5 years 9 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:663 | [Last Post](/forum/28-shipping-methods/901885-erreur-invalid-data-concernant-le-plugin-colissimo#329458 "Bonjour,  Vos identifiants pour Colissimo sont peut-être corrects mais je crains que l'API de Colissimo ne dise pas la même chose. Cette erreur est tout simplement ce qui est renvoyé par la plateforme Colissimo. Je crains que je ne puisse vous aider sachant que si un appel à l'API renvoie cette erreur, il n'y a rien que je puisse corriger dans le plugin.  Cela ne relève d'ailleurs pas de mon support.  Tout ce que je peux vous proposer c'est de forcer un affichage de message d'erreur durant le passage en caisse afin que vous puissiez voir que vous avez une erreur ; même si je ne suis pas spécialement &quot;fan&quot; d'indiquer à des clients d'une boutique e-commerce que les identifiants pour une plateforme de livraison sont incorrects.  Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      5 years 9 months ago |
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