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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/899392-shipping-options-gone) | [Shipping options gone!](/forum/28-shipping-methods/899392-shipping-options-gone "-- url of the page with the problem -- :   www.dykkerhulen.dk/webshop/checkout  -- HikaShop version -- : 4.2.3 -- Joomla version -- : 3.9.15 -- PHP version -- : 5.6.40 -- Browser(s) name and version -- : Google Chrome  Hi,  In admin I have 5 different shipping options, but only 1 is showed on the checkout page. Please see attached photos.  Why is it that all 5 dont show up?  Can some one please advice :)")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 7 months ago, by [Gerner](/forum/user/57983-gerner "View Gerner's Profile")       [Last Post](/forum/28-shipping-methods/899392-shipping-options-gone#316797 "I found the issue. Problem fixed.") 6 years 7 months ago     by [Gerner](/forum/user/57983-gerner "View Gerner's Profile") | Replies:1  Views:627 | [Last Post](/forum/28-shipping-methods/899392-shipping-options-gone#316797 "I found the issue. Problem fixed.") by [Gerner](/forum/user/57983-gerner "View Gerner's Profile")      6 years 7 months ago |
| [](/forum/28-shipping-methods/899377-shipping-rate-based-on-zip-code) | [Shipping Rate based on Zip Code](/forum/28-shipping-methods/899377-shipping-rate-based-on-zip-code "Hello, Recently I encounter an issue with my client that he asked if possible that we charge based on zip code, so he services three different areas, and each area has sperate zip code, is that doable? thanks")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 7 months ago, by [affaf1952](/forum/user/51687-affaf1952 "View affaf1952's Profile")       [Last Post](/forum/28-shipping-methods/899377-shipping-rate-based-on-zip-code#316734 "Hi,  Sure. When you edit your shipping methods in the menu System&gt;Shipping methods, you can use the min and max post code settings to restrict each of your shipping methods to ranges of zip codes. So you can have different shipping methods restricted to different zip code ranges and the system will filter out the shipping methods to only leave the ones matching with the zip code of the customer's shipping address.") 6 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:711 | [Last Post](/forum/28-shipping-methods/899377-shipping-rate-based-on-zip-code#316734 "Hi,  Sure. When you edit your shipping methods in the menu System&gt;Shipping methods, you can use the min and max post code settings to restrict each of your shipping methods to ranges of zip codes. So you can have different shipping methods restricted to different zip code ranges and the system will filter out the shipping methods to only leave the ones matching with the zip code of the customer's shipping address.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 7 months ago |
| [](/forum/28-shipping-methods/899342-myparcel-plugin-not-working-after-joomla-update-3-9-16) | [MyParcel plugin not working after Joomla update 3.9.16](/forum/28-shipping-methods/899342-myparcel-plugin-not-working-after-joomla-update-3-9-16 "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.16  Hi,  The MyParcel plugin doesn't show any shipping options anymore in the ordelisting after updating to Joomla 3.9.16. I dis/enabled the plugin, but that didn't help?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 7 months ago, by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")       [Last Post](/forum/28-shipping-methods/899342-myparcel-plugin-not-working-after-joomla-update-3-9-16#316593 "Hi,  The icons added by the MyParcel plugin on the orders listing are added using font-awesome. So if you don't see them, you should normally loose most of the other icons in the backend of HikaShop. Note that the icons will display only if the status of an order is enabled under the MyParcel column of the System&gt;Order statuses menu. So please check that.") 6 years 7 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:695 | [Last Post](/forum/28-shipping-methods/899342-myparcel-plugin-not-working-after-joomla-update-3-9-16#316593 "Hi,  The icons added by the MyParcel plugin on the orders listing are added using font-awesome. So if you don't see them, you should normally loose most of the other icons in the backend of HikaShop. Note that the icons will display only if the status of an order is enabled under the MyParcel column of the System&gt;Order statuses menu. So please check that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 7 months ago |
| [](/forum/28-shipping-methods/894307-would-like-to-have-a-free-shipping-coupon) | [Would Like to have a "Free Shipping" coupon](/forum/28-shipping-methods/894307-would-like-to-have-a-free-shipping-coupon "-- HikaShop version -- : HikaShop Starter 3.3.0 &#91;1802231446&#93; -- Joomla version -- : 3.8.6 -- PHP version -- : 7.0.25  Searched the documentation and this forum and could not find and reference to &quot;Free Shipping&quot; Could you add that feature to your list please?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 7 months ago, by [HarborRV](/forum/user/56542-harborrv "View HarborRV's Profile")       [Last Post](/forum/28-shipping-methods/894307-would-like-to-have-a-free-shipping-coupon#316450 "Well, I believe that it's actually less confusing like this. The customer can see in the cart that there is a shipping fee in the cart, then, he adds the coupon for free shipping, and then the cart displays the shipping fee, plus the coupon removing the same amount as the shipping fee. So to me it's not a &quot;bug that needs to be fixed&quot;. It's working like how it was designed to work. Now could it work differently ? It's technically possible. So far however, you're the first one talking about this being a problem so we would need more inputs before changing such a thing or making it an option.") 6 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1895 | [Last Post](/forum/28-shipping-methods/894307-would-like-to-have-a-free-shipping-coupon#316450 "Well, I believe that it's actually less confusing like this. The customer can see in the cart that there is a shipping fee in the cart, then, he adds the coupon for free shipping, and then the cart displays the shipping fee, plus the coupon removing the same amount as the shipping fee. So to me it's not a &quot;bug that needs to be fixed&quot;. It's working like how it was designed to work. Now could it work differently ? It's technically possible. So far however, you're the first one talking about this being a problem so we would need more inputs before changing such a thing or making it an option.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 8 months ago |
| [](/forum/28-shipping-methods/897657-zone-invalid-reason-unknown) | [Zone INVALID, reason unknown](/forum/28-shipping-methods/897657-zone-invalid-reason-unknown "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.8 -- PHP version -- : 7.2.19 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Zone INVALID  I am getting Invalid ZONE in the list of shipping methods. There seem not to be anything wrong however")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 7 years 5 months ago, by [Plantgusto](/forum/user/44803-plantgusto "View Plantgusto's Profile")       [Last Post](/forum/28-shipping-methods/897657-zone-invalid-reason-unknown#315793 "Hi,  I'm not able to reproduce the problem. So I'm not sure what to say. But well, if it's now working ok, then that's good. We'll see if others report a similar problem in the future but for now you're the first one.") 6 years 8 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10  Views:1753 | [Last Post](/forum/28-shipping-methods/897657-zone-invalid-reason-unknown#315793 "Hi,  I'm not able to reproduce the problem. So I'm not sure what to say. But well, if it's now working ok, then that's good. We'll see if others report a similar problem in the future but for now you're the first one.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 8 months ago |
| [](/forum/28-shipping-methods/897948-ship-time-stamp-in-fedex) | [Ship Time Stamp in Fedex](/forum/28-shipping-methods/897948-ship-time-stamp-in-fedex "-- url of the page with the problem -- :   aquacorals.com  -- HikaShop version -- : 4.1.0 Business -- Joomla version -- : 3.9.10 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox 68.0.1 -- Error-message(debug-mod must be tuned on) -- : none  I need to remove the Ship Time Stamp in the XML code sent to FedEx by the shipping method. Can this be done, how?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 7 years 3 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/897948-ship-time-stamp-in-fedex#315461 "Hi,  What email ? I don't see any email on your message.") 6 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15  Views:1111 | [Last Post](/forum/28-shipping-methods/897948-ship-time-stamp-in-fedex#315461 "Hi,  What email ? I don't see any email on your message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/898081-incorrect-shipping-options-for-new-zealand-customer) | [Incorrect Shipping Options for New Zealand Customer](/forum/28-shipping-methods/898081-incorrect-shipping-options-for-new-zealand-customer "-- url of the page with the problem -- : ariesgamesandminis.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.9.10 -- PHP version -- : 7.0 -- Browser(s) name and version -- : Chrome  Hello,  I had a customer from New Zealand inform me that he is only getting Priority Mail International shipping prices for an item that weighs 3lb. This is obviously under the 4lb weight limit for First Class Mail International.  How can I figure out what is going on? I've copied his address exactly, and even verified it on Google that it is correct. I've even confirmed on USPS website that there is no odd weight limit to New Zealand.  Makes me wonder if other customers in other countries are having the same issue as International Sales have declined in the last couple months.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 7 years 3 months ago, by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile")       [Last Post](/forum/28-shipping-methods/898081-incorrect-shipping-options-for-new-zealand-customer?start=20#315462 "Hi,  We would be happy to help you tritilw if you could provide more information on your issue. Please open a new thread for that.") 6 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/28-shipping-methods/898081-incorrect-shipping-options-for-new-zealand-customer?start=0 "Page:1") - [2](/forum/28-shipping-methods/898081-incorrect-shipping-options-for-new-zealand-customer?start=20 "Page:2") | Replies:39  Views:3182 | [Last Post](/forum/28-shipping-methods/898081-incorrect-shipping-options-for-new-zealand-customer?start=20#315462 "Hi,  We would be happy to help you tritilw if you could provide more information on your issue. Please open a new thread for that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/893874-wait-for-quotation-shipping-method) | [Wait for quotation shipping method](/forum/28-shipping-methods/893874-wait-for-quotation-shipping-method "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.1.5  We have some shipping destinations where we need to get a quote from our courier before we know what shipping will cost. In these instances we would like to offer the option for the customer to manually add an amount for shipping once we have given them a cost.  There are earlier forum posts on this topic and one thread mentions a &quot;Wait for quotation&quot; shipping method, however this was about four years ago. I can't find a &quot;wait for quotation&quot; shipping method, does it still exist, if so where do I find it?  Many thanks,  Ian")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 8 months ago, by [iedwards](/forum/user/12400-iedwards "View iedwards's Profile")       [Last Post](/forum/28-shipping-methods/893874-wait-for-quotation-shipping-method#315371 "Hi,  That's not a problem. Just create more shipping methods. Then, use the &quot;zone&quot; restriction so that shipping methods with a price are restricted to a zone where you charge for shipping, etc.") 6 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8  Views:1340 | [Last Post](/forum/28-shipping-methods/893874-wait-for-quotation-shipping-method#315371 "Hi,  That's not a problem. Just create more shipping methods. Then, use the &quot;zone&quot; restriction so that shipping methods with a price are restricted to a zone where you charge for shipping, etc.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/899076-shipping-depending-on-price-does-not-show) | [Shipping depending on price does not show](/forum/28-shipping-methods/899076-shipping-depending-on-price-does-not-show "I am working on a shop, where the shipping is depend on the price of the bought product(s) and also it should be possible to pick up the products at the shop at no fee. But when I test the shipping...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 9 months ago, by [anders.drejer](/forum/user/4075-anders-drejer "View anders.drejer's Profile")       [Last Post](/forum/28-shipping-methods/899076-shipping-depending-on-price-does-not-show#315160 "Thank you for your fantastic support :cheer:  Best Regards, Anders") 6 years 9 months ago     by [anders.drejer](/forum/user/4075-anders-drejer "View anders.drejer's Profile") | Replies:4  Views:700 | [Last Post](/forum/28-shipping-methods/899076-shipping-depending-on-price-does-not-show#315160 "Thank you for your fantastic support :cheer:  Best Regards, Anders") by [anders.drejer](/forum/user/4075-anders-drejer "View anders.drejer's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/898995-configuration-colissimo) | [Configuration Colissimo](/forum/28-shipping-methods/898995-configuration-colissimo "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.3  Bonjour, J'essaie de configurer le plugin Colissimo pour les livraisons. Un compte Pro sur le site de la poste a été créé et les identifiants saisi dans le BO de HS Les identifiants sont corrects puisqu'ils nous permettent d'accéder à notre compte client sur le site la poste  La zone de livraison a été définie sur France dans la configuration du plugin  Mais lors du passage ne caisse quand on choisit colissimo en livraison aucune carte ne s'affiche et si nous allons au bout des étapes nous avons le message &quot;Colissimo: Invalid Data&quot;  J'ai fait des recherches sur le forum, mais rien en permet de résoudre ce soucis... Une idée ??  Merci par avance")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 9 months ago, by [Dano](/forum/user/58155-dano "View Dano's Profile")       [Last Post](/forum/28-shipping-methods/898995-configuration-colissimo#315118 "...") 6 years 9 months ago     by [erickb](/forum/user/4069-erickb "View erickb's Profile") | Replies:5  Views:1016 | [Last Post](/forum/28-shipping-methods/898995-configuration-colissimo#315118 "...") by [erickb](/forum/user/4069-erickb "View erickb's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/899040-digital-vs-physical-products-country-specific-shipping) | [Digital vs Physical products - country specific shipping](/forum/28-shipping-methods/899040-digital-vs-physical-products-country-specific-shipping "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.3  Hi,  Our store contains a small number of digital only products and a larger number of physical products.  We don't wish to charge shipping for carts which only contain digital products.  We need to charge shipping for carts which contain physical products - however, we can only ship to customers in the UK. We need to prevent orders being passed to the payment gateway if the cart includes physical products and the shipping/delivery address is outside the UK.  We are required to capture a shipping address for all orders, even if the order only has a digital product in it.  What we've tried so far:  - Force delivery regardless of weight has been enabled.  - We have set up two Warehouses - one for Digital Products, and one for Physical Products.  - We have set up a Zone for 'Rest of the World' which includes everywhere except the UK.  - We have set up 3 shipping methods: - Digital only (free) - restricted to products with a maximum weight of 1g, no zone restriction, warehouse set to 'Digital Products' - UK only (£2.95) - restricted to products with a minimum weight of 2g, zone restricted to UK - I've tried with warehouse set to None and also set to 'Physical Products' (see below for explanation) - Rest of World (£100) - restricted to products with a minimum weight of 2g, zone restricted to 'Rest of the World', warehouse set to None. (The £100 fee here is irrelevant - the intention was to create a shipping method which can be 'blocked' in the relevant products, based on reading the documentation).  - For all 3 shipping methods we have set 'Use price per product' to Yes.  I've assigned all our digital products to the 'Digital Products' warehouse, and a test Physical Product to the 'Physical Products' warehouse (if/when we get this working then we can spend the time updating all our Physical Products to this warehouse). I've also updated the test Physical Product so that the 'Rest of the World' shipping method is blocked.  Current results - If I add this physical product to the cart and select a UK shipping address then I see the correct shipping fee. However, if I select a USA shipping address then the shipping fee is removed entirely and I'm not blocked from proceeding to the payment gateway.  - If my cart contains both a digital product and the test physical product then I see the correct shipping fee (£2.95) if the shipping address is set to UK. But if the shipping address is set to USA then I see £0.00 instead.  - If the cart only contains a digital product then I correctly see £0.00 delivery fee regardless of how the shipping address country field is set.  If you can offer any insight into what we have misunderstood and how best to meet our objectives that would be much appreciated.  Thank you!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 9 months ago, by [brodders](/forum/user/53496-brodders "View brodders's Profile")       [Last Post](/forum/28-shipping-methods/899040-digital-vs-physical-products-country-specific-shipping#315088 "Hi,  Thanks for this - yes, I didn't have the Shipping/Delivery view included in my checkout flow (as, until now, it hasn't been necessary).  I'll add it in and hopefully this will help me meet our requirements.  Thanks for your support!") 6 years 9 months ago     by [brodders](/forum/user/53496-brodders "View brodders's Profile") | Replies:4  Views:890 | [Last Post](/forum/28-shipping-methods/899040-digital-vs-physical-products-country-specific-shipping#315088 "Hi,  Thanks for this - yes, I didn't have the Shipping/Delivery view included in my checkout flow (as, until now, it hasn't been necessary).  I'll add it in and hopefully this will help me meet our requirements.  Thanks for your support!") by [brodders](/forum/user/53496-brodders "View brodders's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/899057-how-much-more-to-buy-for-free-shipping) | [How much more to buy for free shipping](/forum/28-shipping-methods/899057-how-much-more-to-buy-for-free-shipping "I would like an alert window on the page that shows the buyer how much more to buy for free shipping. How can I implement this? Thank you!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 9 months ago, by [pbander](/forum/user/38033-pbander "View pbander's Profile")       [Last Post](/forum/28-shipping-methods/899057-how-much-more-to-buy-for-free-shipping#315020 "Hello,  Some observations before answer you, an alert windows isn't the most simple way to inform your customer about, by example from a total cart to gain a free shipping than an alert windows. Why not, a custom field with a text that will inform your customer in the product page or where you need it ?  For an alert windows, you need a trigger to display this window alert, the question is which trigger ? And where ? In the checkout ? the product page ? etc etc... If we understand we are able to understand the context, our answer will be more detailed.  From this details, our answer will be more precise.") 6 years 9 months ago     by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:1  Views:1033 | [Last Post](/forum/28-shipping-methods/899057-how-much-more-to-buy-for-free-shipping#315020 "Hello,  Some observations before answer you, an alert windows isn't the most simple way to inform your customer about, by example from a total cart to gain a free shipping than an alert windows. Why not, a custom field with a text that will inform your customer in the product page or where you need it ?  For an alert windows, you need a trigger to display this window alert, the question is which trigger ? And where ? In the checkout ? the product page ? etc etc... If we understand we are able to understand the context, our answer will be more detailed.  From this details, our answer will be more precise.") by [Philip](/forum/user/34318-philip "View Philip's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/899018-solved-shipping-methods-and-acl) | [\[SOLVED\] Shipping methods and ACL](/forum/28-shipping-methods/899018-solved-shipping-methods-and-acl "-- url of the page with the problem -- :   www.formidog.nl  -- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14  Good morning  In our shop are retail and wholesale customers (by ACL) I am looking for a way to have different shipping methods for each group  Is is possible? how?  Thanks, Dick")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 9 months ago, by [Formidog](/forum/user/33871-formidog "View Formidog's Profile")       [Last Post](/forum/28-shipping-methods/899018-solved-shipping-methods-and-acl#314796 "Aaaaah....  Overlooked this... right at the bottom of the right column  THANKS AGAIN!  I love your support!!!!!!!") 6 years 9 months ago     by [Formidog](/forum/user/33871-formidog "View Formidog's Profile") | Replies:2  Views:519 | [Last Post](/forum/28-shipping-methods/899018-solved-shipping-methods-and-acl#314796 "Aaaaah....  Overlooked this... right at the bottom of the right column  THANKS AGAIN!  I love your support!!!!!!!") by [Formidog](/forum/user/33871-formidog "View Formidog's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/898967-how-i-can-edit-fields-in-shipping-step-when-making-an-order) | [How I can edit fields in "shipping step" when making an order?](/forum/28-shipping-methods/898967-how-i-can-edit-fields-in-shipping-step-when-making-an-order "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14  Hello. Screenshot attached. I need to have the opportunity to swap all those fields places and delete some fields. How to do it?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 10 months ago, by [serg4erkassy](/forum/user/58959-serg4erkassy "View serg4erkassy's Profile")       [Last Post](/forum/28-shipping-methods/898967-how-i-can-edit-fields-in-shipping-step-when-making-an-order#314765 "I figured it out. Thanks. Custom fields work in my case=)") 6 years 9 months ago     by [serg4erkassy](/forum/user/58959-serg4erkassy "View serg4erkassy's Profile") | Replies:4  Views:1116 | [Last Post](/forum/28-shipping-methods/898967-how-i-can-edit-fields-in-shipping-step-when-making-an-order#314765 "I figured it out. Thanks. Custom fields work in my case=)") by [serg4erkassy](/forum/user/58959-serg4erkassy "View serg4erkassy's Profile")      6 years 9 months ago |
| [](/forum/28-shipping-methods/898919-usps-first-class-package-international-service) | [USPS First Class Package International Service](/forum/28-shipping-methods/898919-usps-first-class-package-international-service "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.2.26 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none  Hi, Are there any plans to add the USPS First Class Package International Service for packages up to 4lbs?   pe.usps.com/text/imm/immc2&#95;021.htm  Thanks!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 10 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/898919-usps-first-class-package-international-service#314635 "Hello,  I think that service is already available, you'll just have to : - enable the &quot;First Class Mail (International)&quot; service - set the &quot;First class mail type &quot; option to &quot;Package service&quot;.  Kind regards, Mohamed.") 6 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5  Views:2204 | [Last Post](/forum/28-shipping-methods/898919-usps-first-class-package-international-service#314635 "Hello,  I think that service is already available, you'll just have to : - enable the &quot;First Class Mail (International)&quot; service - set the &quot;First class mail type &quot; option to &quot;Package service&quot;.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      6 years 10 months ago |
| [](/forum/28-shipping-methods/898947-forcing-a-billing-address-on-digital-products) | [Forcing a billing address on digital products](/forum/28-shipping-methods/898947-forcing-a-billing-address-on-digital-products "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.3  We have several digital products that we do not charge shipping for, but the last HikaShop update changed the way digital orders were handled so that they did not mandate a shipping address when the order is placed. My business's version of SAP expects a shipping address for all orders so these orders are now failing.  Previously, we handled digital products by not giving them a weight, meaning they wouldn't be charged shipping. However this now means that the shipping address is no longer required, hence the problem. How can I still offer free shipping on digital products, but require a billing address?  I have tried to create a new (free) shipping method, but I don't know how to assign products to qualify for the free shipping, while still making sure that orders containing physical products are charged for shipping (as I had tried to do with a discount).")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 10 months ago, by [gbrading](/forum/user/59042-gbrading "View gbrading's Profile")       [Last Post](/forum/28-shipping-methods/898947-forcing-a-billing-address-on-digital-products#314616 "Hi Nicolas,  Thank you for getting back to me, apologies for the delay in replying. I will experiment with what you suggest trying two different warehouses and see if that works.") 6 years 10 months ago     by [gbrading](/forum/user/59042-gbrading "View gbrading's Profile") | Replies:2  Views:750 | [Last Post](/forum/28-shipping-methods/898947-forcing-a-billing-address-on-digital-products#314616 "Hi Nicolas,  Thank you for getting back to me, apologies for the delay in replying. I will experiment with what you suggest trying two different warehouses and see if that works.") by [gbrading](/forum/user/59042-gbrading "View gbrading's Profile")      6 years 10 months ago |
| [](/forum/28-shipping-methods/898952-variants-shipping) | [Variants &amp; Shipping](/forum/28-shipping-methods/898952-variants-shipping "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14  Hello. My all products have variants with different weight. And i have created multiple shipping methods based on weight. In the front end, when a product, with variant selected, is added to cart, the shipping does not behaves according to the weight.  Please could you help. i have already shared the Admin login details earlier. Please let me know if i need to share them again.  Please consider the Screenshot attached.  Thank you,  Sharat")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 10 months ago, by [sdhakad](/forum/user/5771-sdhakad "View sdhakad's Profile")       [Last Post](/forum/28-shipping-methods/898952-variants-shipping#314581 "Thank you, it helped.") 6 years 10 months ago     by [sdhakad](/forum/user/5771-sdhakad "View sdhakad's Profile") | Replies:6  Views:752 | [Last Post](/forum/28-shipping-methods/898952-variants-shipping#314581 "Thank you, it helped.") by [sdhakad](/forum/user/5771-sdhakad "View sdhakad's Profile")      6 years 10 months ago |
| [](/forum/28-shipping-methods/898930-shipping-and-payment-options-show-only-1-instead-of-multiple) | [Shipping and payment options show only 1 instead of multiple](/forum/28-shipping-methods/898930-shipping-and-payment-options-show-only-1-instead-of-multiple "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14 -- PHP version -- : 7.3.13  Hi,  I'm having trouble showing multiple shipping and payment methods in the shop. Both looks like the first on is picked.  I have the legacy checkout set to no. Turning it to yes shows me options but changing them and saving it and turning legacy off again also did not help.  I've tried every variant but cannot find why I'm not seeing other options. For testing I've removed every restriction I could find but still.. no luck.  Any tips on how I can try to find the issue or try a different test ? Never seen this before so I'm puzzeled at this moment.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 10 months ago, by [nico.van.leeuwen](/forum/user/12404-nico-van-leeuwen "View nico.van.leeuwen's Profile")       [Last Post](/forum/28-shipping-methods/898930-shipping-and-payment-options-show-only-1-instead-of-multiple#314446 "Hi,  Thanks for the confirmation. I will change the view then to remove the confusion.  In my opinion it would be a nice feature if we had the choice to display all the options here by choice or hide everything next to showing the first. For this customer (and more) is just showing 1 option very confusing. People want to know all the options before they proceed or they often leave the shop because they think that this is the only option.  My little workaround is to put the possible shipping options in a text field (there are not so many) but the downside is that it's not dynamic and risking that they are not updated every time the shipping rates change. If you can think of any tips then please :)  I realise that shipping can be a pain because you don't know any details about the customer but in cases like this we know exactly what the options will be and would like to show them in advance giving customers a direct view of the options.  Thanks for your time !") 6 years 10 months ago     by [nico.van.leeuwen](/forum/user/12404-nico-van-leeuwen "View nico.van.leeuwen's Profile") | Replies:6  Views:1224 | [Last Post](/forum/28-shipping-methods/898930-shipping-and-payment-options-show-only-1-instead-of-multiple#314446 "Hi,  Thanks for the confirmation. I will change the view then to remove the confusion.  In my opinion it would be a nice feature if we had the choice to display all the options here by choice or hide everything next to showing the first. For this customer (and more) is just showing 1 option very confusing. People want to know all the options before they proceed or they often leave the shop because they think that this is the only option.  My little workaround is to put the possible shipping options in a text field (there are not so many) but the downside is that it's not dynamic and risking that they are not updated every time the shipping rates change. If you can think of any tips then please :)  I realise that shipping can be a pain because you don't know any details about the customer but in cases like this we know exactly what the options will be and would like to show them in advance giving customers a direct view of the options.  Thanks for your time !") by [nico.van.leeuwen](/forum/user/12404-nico-van-leeuwen "View nico.van.leeuwen's Profile")      6 years 10 months ago |
| [](/forum/28-shipping-methods/898902-shipping-configuration) | [Shipping Configuration](/forum/28-shipping-methods/898902-shipping-configuration "-- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.14  hello. Configuring the shipping for Indian shop.  Our shipping partner charges the slab as below:  • Upto 500 gram: INR 70 • 500 gram to 5 kg: INR 45 per kg • 5 -10 kg: INR 35 per kg  Please could you help me how to configure this in shipping.  Thank you,  Sharat")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 10 months ago, by [sdhakad](/forum/user/5771-sdhakad "View sdhakad's Profile")       [Last Post](/forum/28-shipping-methods/898902-shipping-configuration#314237 "Hello Sharat,  That can easily be done by creating 3 manual shipping methods via &quot;Hikashop-&gt;System-&gt;Shipping methods&quot; and by using the &quot;Minimum/Maximum weight&quot; and &quot;Price&quot; options.  Kind regards, Mohamed.") 6 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:558 | [Last Post](/forum/28-shipping-methods/898902-shipping-configuration#314237 "Hello Sharat,  That can easily be done by creating 3 manual shipping methods via &quot;Hikashop-&gt;System-&gt;Shipping methods&quot; and by using the &quot;Minimum/Maximum weight&quot; and &quot;Price&quot; options.  Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      6 years 10 months ago |
| [](/forum/28-shipping-methods/898780-shipping-id-keeps-changing) | [Shipping Id keeps changing](/forum/28-shipping-methods/898780-shipping-id-keeps-changing "-- url of the page with the problem -- :   www.duurzame-kerstbomen.nl  -- HikaShop version -- : 4.2.2 -- Joomla version -- : 3.9.12 -- PHP version -- : 7.3.9 -- Browser(s) name and version -- : Chrome  After adding new Shipping Methods the Id of existing Shipping Methods change. As you can understand, exporting my orders to Excel gives different results in time. Please help. Thanks in advance.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 6 years 11 months ago, by [hans1961](/forum/user/35436-hans1961 "View hans1961's Profile")       [Last Post](/forum/28-shipping-methods/898780-shipping-id-keeps-changing#313751 "Hi,  You're right, the id column has been deleted to give more room to the other columns. You would have to look at the id in the URL. We'll improve that in the future.") 6 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:775 | [Last Post](/forum/28-shipping-methods/898780-shipping-id-keeps-changing#313751 "Hi,  You're right, the id column has been deleted to give more room to the other columns. You would have to look at the id in the URL. We'll improve that in the future.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      6 years 11 months ago |
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