[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/897157-registration-not-allowed-no-shipping-method-found) | [Registration not allowed: No shipping method found](/forum/28-shipping-methods/897157-registration-not-allowed-no-shipping-method-found "-- url of the page with the problem -- : quollbooks.com.au/index.php/hikashop-menu-for-products-listing -- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2.16 -- Browser(s) name and version -- : Microsoft Edge 42.17134.1.0 -- Error-message(debug-mod must be tuned on) -- : No shipping method found I have configured the HikaShop Shipping methods for "HikaShop Australia Post shipping plugin V2", which involved obtaining from Australia an API Key and entering it in the HikaShop Products Shipping methods configuration. However, when a product is added to the Shopping Cart and the Proceed to Checkout button is clicked, I get the message "Registration not allowed: No shipping method found". See: quollbooks.com.au/index.php/hikashop-menu-for-products-listing Have I missed something in the configuration?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [damihyph](/forum/user/58196-damihyph "View damihyph's Profile") [Last Post](/forum/28-shipping-methods/897157-registration-not-allowed-no-shipping-method-found#306570 "Hello, You'll need "Postage Assessment Calculator" credentials to properly use the "HikaShop Australia Post shipping plugin V2" plugin. Kind regards, Mohamed Thelji.") 7 years 5 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1656 | [Last Post](/forum/28-shipping-methods/897157-registration-not-allowed-no-shipping-method-found#306570 "Hello, You'll need "Postage Assessment Calculator" credentials to properly use the "HikaShop Australia Post shipping plugin V2" plugin. Kind regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 5 months ago | | [](/forum/28-shipping-methods/897292-using-zones-to-set-shipping-prices) | [Using zones to set Shipping prices](/forum/28-shipping-methods/897292-using-zones-to-set-shipping-prices "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Firefox 66.0.2 -- Error-message(debug-mod must be tuned on) -- : n/a Hi Nicholas, I have searched around but do not find a forum thread that covers my need, or a tutorial that you can maybe point me to. I want to know if it is possible to use zones somehow to put in postal codes (4 digits) within a country to set the shipping method. We have various regions in South Africa and shipping can be broke down as follows: Major centres - i.e. Cape Town, Durban Johannesburg, etc..made up of 0018, 0019, 2019, 2169 etc... outlying areas - everything else. Both of these are made up of numerous postal codes all 4 digits long. If I created some sort of zone made up of these postal codes that people enter into their address field, could I charge different shipping amounts? I would be happy if I could just have two zones i.e. "Major centres" and outlying areas. Or maybe just one "MAjor centres" and anything not in that postal code selection would be charged differently. Is this possible at all? How would I do it? Is thee a tutorial?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [MoverShaker](/forum/user/31575-movershaker "View MoverShaker's Profile") [Last Post](/forum/28-shipping-methods/897292-using-zones-to-set-shipping-prices#306375 "I see. Thank you!") 7 years 6 months ago by [hlarocque](/forum/user/57562-hlarocque "View hlarocque's Profile") | Replies:4 Views:1616 | [Last Post](/forum/28-shipping-methods/897292-using-zones-to-set-shipping-prices#306375 "I see. Thank you!") by [hlarocque](/forum/user/57562-hlarocque "View hlarocque's Profile") 7 years 6 months ago | | [](/forum/28-shipping-methods/897402-warehouse-shipment-costs) | [Warehouse shipment costs](/forum/28-shipping-methods/897402-warehouse-shipment-costs "Hi, I have 2 shipping methods. Both have the same settings except warehouse. 1 is set to : reservering 1 is set to: none When i have a product in the warehouse reservering i see both shipping methods. (see attachment) How can i make this so i can see only the reservering method.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 6 months ago, by [Joomill](/forum/user/33738-joomill "View Joomill's Profile") [Last Post](/forum/28-shipping-methods/897402-warehouse-shipment-costs#306217 "Hi, If you don't set a warehouse in a shipping method, the the shipping method apply to all the products, regardless of the warehouse selected in the product or not. So in that case, you want to create a second warehouse, set all the other products in that other warehouse and set that shipping method to that second warehouse.") 7 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1665 | [Last Post](/forum/28-shipping-methods/897402-warehouse-shipment-costs#306217 "Hi, If you don't set a warehouse in a shipping method, the the shipping method apply to all the products, regardless of the warehouse selected in the product or not. So in that case, you want to create a second warehouse, set all the other products in that other warehouse and set that shipping method to that second warehouse.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 6 months ago | | [](/forum/28-shipping-methods/897390-two-shipping-methods-in-one-order) | [Two shipping methods in one order](/forum/28-shipping-methods/897390-two-shipping-methods-in-one-order "I have the following problem. We sell "Barf". The chilled products are only delivered withnin a zip code range an the other products are accross Germany. If a customer orders only a chilled product...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 6 months ago, by [paperworx](/forum/user/58298-paperworx "View paperworx's Profile") [Last Post](/forum/28-shipping-methods/897390-two-shipping-methods-in-one-order#306173 "Hi, We would need more precise information to be able to better understand the situation and the issues you're facing. Could you provide : - a screenshot of the settings of the shipping methods you have configured ? (if you have a lot of them, then only ones useful to understand some examples) - for each issue, a concrete example with precise information: I have product X and product Y in the cart, here is a screenshot of the settings of X and a screenshot of the settings of Y, and here is what I have on the checkout (with the screenshot), and what I expect is "...". That would help a lot so that we can answer you.") 7 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1307 | [Last Post](/forum/28-shipping-methods/897390-two-shipping-methods-in-one-order#306173 "Hi, We would need more precise information to be able to better understand the situation and the issues you're facing. Could you provide : - a screenshot of the settings of the shipping methods you have configured ? (if you have a lot of them, then only ones useful to understand some examples) - for each issue, a concrete example with precise information: I have product X and product Y in the cart, here is a screenshot of the settings of X and a screenshot of the settings of Y, and here is what I have on the checkout (with the screenshot), and what I expect is "...". That would help a lot so that we can answer you.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 6 months ago | | [](/forum/28-shipping-methods/897367-collisimo-plugin) | [Collisimo plugin](/forum/28-shipping-methods/897367-collisimo-plugin "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.2.17 -- Browser(s) name and version -- : Chrome last version Hello, as we experimented lot of problem with the visitor on our site we decided to install hotjar to see what is the problem and we discovered this : A Lot of users don't udnerstand what they need to do when they want to be shipped ont their own adress, and effectively it's not really clear. When you want to be shipped on our own adress you need to click on submit button to validate the option, or click on the drop down button to choose a relay and click after to submit. Suggestion : can we separate the option own adress and relay ? if i click to relay, than it goes to next step without the need to click to submit button, same for relay (ajax). I can provide some videos showing the problem if needed. Thanks !") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 6 months ago, by [ButterflyPixel](/forum/user/31098-butterflypixel "View ButterflyPixel's Profile") [Last Post](/forum/28-shipping-methods/897367-collisimo-plugin#306072 "Hello, I don't think that a video would help, but maybe you can illustrate it with few images. Regarding the ajax submission ; it's not something I would recommend since the submission is handle by the HikaShop checkout system so the full shipping content must be sent ; so it cause the block to refresh (with the spinner etc). That is why there is a "send" button ; and if you click on "next", it will do the same kind of action (submit the content with the rest of the checkout). Regards,") 7 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1313 | [Last Post](/forum/28-shipping-methods/897367-collisimo-plugin#306072 "Hello, I don't think that a video would help, but maybe you can illustrate it with few images. Regarding the ajax submission ; it's not something I would recommend since the submission is handle by the HikaShop checkout system so the full shipping content must be sent ; so it cause the block to refresh (with the spinner etc). That is why there is a "send" button ; and if you click on "next", it will do the same kind of action (submit the content with the rest of the checkout). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 7 years 6 months ago | | [](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods) | [The total of your order is too high for all the possible shipping methods](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods "-- HikaShop version -- : 4.03 -- Joomla version -- : 3.9.5 -- PHP version -- : 7.3 -- Browser(s) name and version -- : IE 11 -- Error-message(debug-mod must be tuned on) -- : The total of your order is too high for all the possible shipping methods Trying to offer free shipping on orders above $30. Added free shipping manual per item shipping with minimum of 30 in addition to per item fee, but when order exceeds $30, receive error.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 6 months ago, by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") [Last Post](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#305886 "I enabled include Virtual Products on the free shipping plugin and it seems to be working now! These are not virtual products.") 7 years 6 months ago by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") | Replies:3 Views:1359 | [Last Post](/forum/28-shipping-methods/897330-the-total-of-your-order-is-too-high-for-all-the-possible-shipping-methods#305886 "I enabled include Virtual Products on the free shipping plugin and it seems to be working now! These are not virtual products.") by [tadosborn](/forum/user/33363-tadosborn "View tadosborn's Profile") 7 years 6 months ago | | [](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location) | [No shipping methods available for your location](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location "Hi, I have total 3 shipment methods, 1.UK , 2.Europe, 3.USA & Rest of the world. when I choose a country falling under USA, the shipment method shows as USA & Rest of the world, if I choose any other countries such as "GREECE" which is under Europe zone, the shipment method will not be shown, it displays "No shipping methods available for your location" error. I have checked all the configuration, everything looks fine, I am unsure why the other shipment methods are not working. Could you please help me fix this ?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [billbateson](/forum/user/36761-billbateson "View billbateson's Profile") [Last Post](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305810 "Hello, Can you also show us some screenshots of how you configured : - Dimensions/weight of products that were in your cart when you tested it ? - Your "Europe" zone via "Hikashop->System->Zones". Thank you. Kind regards, Mohamed Thelji.") 7 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1823 | [Last Post](/forum/28-shipping-methods/897299-no-shipping-methods-available-for-your-location#305810 "Hello, Can you also show us some screenshots of how you configured : - Dimensions/weight of products that were in your cart when you tested it ? - Your "Europe" zone via "Hikashop->System->Zones". Thank you. Kind regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 6 months ago | | [](/forum/28-shipping-methods/897287-flat-rate-shipping-per-order) | [Flat-rate shipping per order](/forum/28-shipping-methods/897287-flat-rate-shipping-per-order "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.1.25 -- Browser(s) name and version -- : Firefox Quantum 66.0.2 -- Error-message(debug-mod must be tuned on) -- : No error message My client wants to be able to charge a flat shipping rate for one category of physical products that she ships: one charge per ORDER not per product. She happens to be using USPS, but won't be trying to assess the weight or have real-time shipping rates governing the price. She wants one price (US$15) per ORDER. How do I implement that in Hikashop? Toolie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [toolie](/forum/user/7581-toolie "View toolie's Profile") [Last Post](/forum/28-shipping-methods/897287-flat-rate-shipping-per-order#305649 "Hi, Create two warehouses via the menu System>Warehouse. Then, in each product select either one warehouse or the other based on whether they are in that category or not. Then, in the USPS shipping method, select the warehouse for the other products and create a new manual shipping method for the other warehouse with that 15$ price and that's it.") 7 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1932 | [Last Post](/forum/28-shipping-methods/897287-flat-rate-shipping-per-order#305649 "Hi, Create two warehouses via the menu System>Warehouse. Then, in each product select either one warehouse or the other based on whether they are in that category or not. Then, in the USPS shipping method, select the warehouse for the other products and create a new manual shipping method for the other warehouse with that 15$ price and that's it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 7 months ago | | [](/forum/28-shipping-methods/897279-changer-le-libelle-livraison-gratuite) | [Changer le libellé "livraison gratuite"](/forum/28-shipping-methods/897279-changer-le-libelle-livraison-gratuite "-- url of the page with the problem -- : alefparis.net -- HikaShop version -- : starter 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2.15 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : pas d'erreur Bonjour Comment puis-je changer le libellé "livraison gratuite" du retrait en boutique? Merci !") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [marietek](/forum/user/28603-marietek "View marietek's Profile") [Last Post](/forum/28-shipping-methods/897279-changer-le-libelle-livraison-gratuite#305635 "Comme toujours c'est si simple quand on sait! Merci encore Nicolas pour cette superbe extension et les réponses rapides et efficaces! Bonne soirée") 7 years 7 months ago by [marietek](/forum/user/28603-marietek "View marietek's Profile") | Replies:2 Views:880 | [Last Post](/forum/28-shipping-methods/897279-changer-le-libelle-livraison-gratuite#305635 "Comme toujours c'est si simple quand on sait! Merci encore Nicolas pour cette superbe extension et les réponses rapides et efficaces! Bonne soirée") by [marietek](/forum/user/28603-marietek "View marietek's Profile") 7 years 7 months ago | | [](/forum/28-shipping-methods/897222-fedex-international-ground-not-working) | [Fedex International Ground - Not Working](/forum/28-shipping-methods/897222-fedex-international-ground-not-working "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 The Fedex shipping plugin seems to work flawlessly for all shipping services except Fedex International Ground shipping. I have two of the Fedex shipping methods -- one for US and one for Canada, as the international options will show on US destinations otherwise. With that being said, here is my config for the Canada version with the results. Again, the international ground is missing: Let me know what you think or if I am missing something.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [mojooutdoors-holden](/forum/user/12526-mojooutdoors-holden "View mojooutdoors-holden's Profile") [Last Post](/forum/28-shipping-methods/897222-fedex-international-ground-not-working#305620 "Hello, They probably changed it through their last release, we just applied that patch through the last FedEx shipping plugin. Now you'll just have to enable the "FedEx Ground" shipping service and it will work fine. Thank you for your feedback ! Kind regards, Mohamed Thelji.") 7 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:1654 | [Last Post](/forum/28-shipping-methods/897222-fedex-international-ground-not-working#305620 "Hello, They probably changed it through their last release, we just applied that patch through the last FedEx shipping plugin. Now you'll just have to enable the "FedEx Ground" shipping service and it will work fine. Thank you for your feedback ! Kind regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 7 months ago | | [](/forum/28-shipping-methods/897143-interesting-couriers) | [Interesting couriers](/forum/28-shipping-methods/897143-interesting-couriers "-- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.4 -- PHP version -- : 7.2 Hi, this is less related to Hikashop, though to a degree it is: I'm building a webshop with Hikashop and I'm i need for an interesting international courier (we are Belgium based). It seems Hikashop offers a limited list of shipping plugins, in between which we have to make a choice. What international couriers would you recommend in our situation? Cheers, BC") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 7 months ago, by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") [Last Post](/forum/28-shipping-methods/897143-interesting-couriers#304925 "Nicoals, very useful, thank you! I will be configuring the manual plugin then, cheers, BC") 7 years 7 months ago by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") | Replies:2 Views:1170 | [Last Post](/forum/28-shipping-methods/897143-interesting-couriers#304925 "Nicoals, very useful, thank you! I will be configuring the manual plugin then, cheers, BC") by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") 7 years 7 months ago | | [](/forum/28-shipping-methods/897073-missing-zones-for-puerto-rico-country) | [Missing Zones for Puerto Rico (Country)](/forum/28-shipping-methods/897073-missing-zones-for-puerto-rico-country "-- HikaShop version -- : 3.5.1 I notice that Puerto Rico country does not have any sub-zones (states) associated with it, I believe this is incorrect and could cause problems with some payment providers. This issue is also present in latest version 4.0.3") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 8 months ago, by [tgowans1](/forum/user/37490-tgowans1 "View tgowans1's Profile") [Last Post](/forum/28-shipping-methods/897073-missing-zones-for-puerto-rico-country#304599 "Hi, In the vast majority of payment providers, the states are either not needed or optional. It's really rare that it is required, and when it is, it is only for the USA where states have a big meaning. I actually never seen a payment provider requiring the state for other countries that the USA. We have the states field in the addresses mainly so that you can easily create manual shipping methods restricted per state. So when there is no need for states we don't have any. Puerto Rico is not the only country without states in fact. Many "small" countries are the same as shipping is usually the same fee through the whole country in such case. On top of that, Looking at wikipedia, I don't see any "state" in Puerto Rico. What there is are municipalities: en.wikipedia.org/wiki/Municipalities_of_Puerto_Rico That's akin to Municipalités here in France and it is basically the city influence area. So it's more like counties than states. I think it would be weird listing these for Puerto Rico when you already have the city field. Now, maybe, as a local, you have another perspective on that. If so, please share it. I'm not necessarily against adding these municipalities if there can be some real use for them.") 7 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1729 | [Last Post](/forum/28-shipping-methods/897073-missing-zones-for-puerto-rico-country#304599 "Hi, In the vast majority of payment providers, the states are either not needed or optional. It's really rare that it is required, and when it is, it is only for the USA where states have a big meaning. I actually never seen a payment provider requiring the state for other countries that the USA. We have the states field in the addresses mainly so that you can easily create manual shipping methods restricted per state. So when there is no need for states we don't have any. Puerto Rico is not the only country without states in fact. Many "small" countries are the same as shipping is usually the same fee through the whole country in such case. On top of that, Looking at wikipedia, I don't see any "state" in Puerto Rico. What there is are municipalities: en.wikipedia.org/wiki/Municipalities_of_Puerto_Rico That's akin to Municipalités here in France and it is basically the city influence area. So it's more like counties than states. I think it would be weird listing these for Puerto Rico when you already have the city field. Now, maybe, as a local, you have another perspective on that. If so, please share it. I'm not necessarily against adding these municipalities if there can be some real use for them.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 8 months ago | | [](/forum/28-shipping-methods/897025-australia-post-shipping-descriptions) | [Australia Post Shipping Descriptions](/forum/28-shipping-methods/897025-australia-post-shipping-descriptions "Hi Guys, there is a long standing error in the Australia Post Shipping (v2) shipping type labels. austpost2.php at line 61 reads: "'INTL_SERVICE_EPI' => 'Express Post International'," it should read: "'INTL_SERVICE_EPI' => 'Standard Post International', The Aust Post ECI codes are express while EPI is standard parcel shipping. Also at line 41 it should read: "'INTL_SERVICE_EPI' => 'Standard Post International',"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 8 months ago, by [rodfarrell](/forum/user/5859-rodfarrell "View rodfarrell's Profile") [Last Post](/forum/28-shipping-methods/897025-australia-post-shipping-descriptions#304370 "Hello, You should be able to do that with a translation override you could add like that: INTL_SERVICE_EPI="Standard Post International" www.hikashop.com/download/languages.html#modify Kind regards, Mohamed Thelji.") 7 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:1110 | [Last Post](/forum/28-shipping-methods/897025-australia-post-shipping-descriptions#304370 "Hello, You should be able to do that with a translation override you could add like that: INTL_SERVICE_EPI="Standard Post International" www.hikashop.com/download/languages.html#modify Kind regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 8 months ago | | [](/forum/28-shipping-methods/896827-how-to-set-free-shipping-for-chosen-category-only) | [How to set Free shipping for chosen category only?](/forum/28-shipping-methods/896827-how-to-set-free-shipping-for-chosen-category-only "-- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : firefox In my shop, I have some typical items, like t-shirts, caps, bottles. But I have also digital products, for this category I want to have free shipping only. Those are download files, so no shipping. How to set it, please share a link to documentation or video Merci / Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 9 months ago, by [wexword](/forum/user/29729-wexword "View wexword's Profile") [Last Post](/forum/28-shipping-methods/896827-how-to-set-free-shipping-for-chosen-category-only#303411 "Hi, Don't set a weight for the digital products, and make sure that the "force shipping regardless of weight" setting of your HikaShop configuration is turned off. That way, the shipping will only apply when you have products with a weight in your cart.") 7 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1114 | [Last Post](/forum/28-shipping-methods/896827-how-to-set-free-shipping-for-chosen-category-only#303411 "Hi, Don't set a weight for the digital products, and make sure that the "force shipping regardless of weight" setting of your HikaShop configuration is turned off. That way, the shipping will only apply when you have products with a weight in your cart.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 9 months ago | | [](/forum/28-shipping-methods/896672-shipping-cost-per-country) | [Shipping cost per country](/forum/28-shipping-methods/896672-shipping-cost-per-country "-- url of the page with the problem -- : valentino-flowers.com -- HikaShop version -- : 4.0.1 -- Joomla version -- : 7.1 Hello. I want to create different shipping costs for different countries. For example. Netherlands €6,95 Belgium €9,95 Germany €14,95 I cant figure it out. Do i need to create different shipping options per country or is it possible that the price will adjust when a customer selects shipment to another country please help") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 10 months ago, by [valentinoflowers](/forum/user/57946-valentinoflowers "View valentinoflowers's Profile") [Last Post](/forum/28-shipping-methods/896672-shipping-cost-per-country#303326 "Hi, If you access the checkout while logged in, it will automatically use the address you already have to pre select the shipping method. So the shipping fee you see will already be the ones that should apply to you. If you access the checkout while not yet logged, then it will use the "main tax zone" setting of your HikaShop configuration as the current zone to pre-select the shipping method. So if you don't want any shipping method to appear at that point for non logged in users, you could select a main tax zone without any shipping methods available and that should not it. Note that because of the caching done, you'll have to try after clearing your browser's cache and logging in and out.") 7 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1824 | [Last Post](/forum/28-shipping-methods/896672-shipping-cost-per-country#303326 "Hi, If you access the checkout while logged in, it will automatically use the address you already have to pre select the shipping method. So the shipping fee you see will already be the ones that should apply to you. If you access the checkout while not yet logged, then it will use the "main tax zone" setting of your HikaShop configuration as the current zone to pre-select the shipping method. So if you don't want any shipping method to appear at that point for non logged in users, you could select a main tax zone without any shipping methods available and that should not it. Note that because of the caching done, you'll have to try after clearing your browser's cache and logging in and out.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 7 years 9 months ago | | [](/forum/28-shipping-methods/896767-plugin-mondial-relay-lien-avec-le-compte-pro-mondial-relay) | [Plugin Mondial Relay - lien avec le compte pro Mondial Relay](/forum/28-shipping-methods/896767-plugin-mondial-relay-lien-avec-le-compte-pro-mondial-relay "-- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- Browser(s) name and version -- : CHROME Bonjour, Pourriez vous m'indiquer si le plugin Mondial Relay peut générer des fichiers type .csv qui pourraient être intégrés directement dans l'interface en ligne du compte pro de Mondial Relay? Si non, est-ce possible de faire ce type d'export depuis Hikashop? Meric pour votre retour!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 9 months ago, by [anoma3](/forum/user/57799-anoma3 "View anoma3's Profile") [Last Post](/forum/28-shipping-methods/896767-plugin-mondial-relay-lien-avec-le-compte-pro-mondial-relay#303111 "Bonjour, Le plugin Mondial Relay se trouvant dans le marketplace ne propose actuellement que la fonctionnalité d'estimation et de sélection de point retrait. Il n'y a pas de fonctionnalité relative à la création de libellé ou autre. Pour l'instant il ne s'agit que d'un plugin de livraison (similaire aux autres plugins se trouvant dans HikaShop) L'amélioration du plugin est possible, mais cela va passer via du développement supplémentaire. Cordialement,") 7 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1143 | [Last Post](/forum/28-shipping-methods/896767-plugin-mondial-relay-lien-avec-le-compte-pro-mondial-relay#303111 "Bonjour, Le plugin Mondial Relay se trouvant dans le marketplace ne propose actuellement que la fonctionnalité d'estimation et de sélection de point retrait. Il n'y a pas de fonctionnalité relative à la création de libellé ou autre. Pour l'instant il ne s'agit que d'un plugin de livraison (similaire aux autres plugins se trouvant dans HikaShop) L'amélioration du plugin est possible, mais cela va passer via du développement supplémentaire. Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 7 years 9 months ago | | [](/forum/28-shipping-methods/896709-mondial-relay-probleme-daffichage-de-la-carte) | [Mondial Relay, problème d'affichage de la carte](/forum/28-shipping-methods/896709-mondial-relay-probleme-daffichage-de-la-carte "-- url of the page with the problem -- : www.centraltransylvania.fr/index.php/fr/...kout/task-show/cid-3 -- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.2 -- Browser(s) name and version -- : chrome Version 71.0.3578.98 -- Error-message(debug-mod must be tuned on) -- : loading interminable Bonjour, J'ai un problème d'affichage de la carte avec le nouveau plugin Mondial Relay. l'adresse du site www.centraltransylvania.fr Pas à pas: - ajouter dans le panier n'importe quel produit - afficher le panier - cliquer sur terminer la commande - cliquer sur suivant - se connecter/enregistrer - cliquer sur le mode de livraison Mondial Relay Et là ça charge sans jamais s'arrêter... merci pour votre aide") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 9 months ago, by [anoma3](/forum/user/57799-anoma3 "View anoma3's Profile") [Last Post](/forum/28-shipping-methods/896709-mondial-relay-probleme-daffichage-de-la-carte#303108 "Bonjour, Juste pour terminer sur ce topic, j'ai testé avec un autre template et efectivement il n'y avait plus de problème. Du coup j'ai recontacté JoomDev, qui doutait au début du fait que leur template était en faute, mais qui on finalement fait le nécessaire. Tout est rentré en ordre. Merci pour votre aide!") 7 years 9 months ago by [anoma3](/forum/user/57799-anoma3 "View anoma3's Profile") | Replies:4 Views:1662 | [Last Post](/forum/28-shipping-methods/896709-mondial-relay-probleme-daffichage-de-la-carte#303108 "Bonjour, Juste pour terminer sur ce topic, j'ai testé avec un autre template et efectivement il n'y avait plus de problème. Du coup j'ai recontacté JoomDev, qui doutait au début du fait que leur template était en faute, mais qui on finalement fait le nécessaire. Tout est rentré en ordre. Merci pour votre aide!") by [anoma3](/forum/user/57799-anoma3 "View anoma3's Profile") 7 years 9 months ago | | [](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product) | [Shipping incorrect on multiple quantities of the one product](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product "-- url of the page with the problem -- : anniemauthor.com/ -- HikaShop version -- : starter 4.0.1 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.1.26 -- Browser(s) name and version -- : Chrome 71.0.3578.98 Can you please help me find the reason why four of my orders have been overcharged shipping? I have only the one product. I am using HikaShop Australia Post shipping plugin V2 Order number N2T93 Invoice number K2P20, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post. Order number L2A30 Invoice number H1C63, sent to Queensland Australia, 10 books, $62.30 postage. Actually only cost $28.75 to post. Order number Q3N34 Invoice number M2A53, sent to Queensland Australia, ordered 4 books and was charged $52.20 in shipping. The parcel measured 38cm long x 28cm wide x 4.5cm deep, weighed 1.7kg and cost $16.25 to send. Order number R3C47 Invoice Number M2M64, sent to South Australia, ordered 10 books and was charged $38.65 in shipping. It actually cost $21.60 to send. Thankyou") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile") [Last Post](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "Thankyou for your reply Mohamed. If I disable the "Group products together" option, it charges multiple freights. It turns out that my problem was an error in the dimensions of the product (this was only apparent with large multiple orders). So now it is solved, thanks.") 7 years 9 months ago by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:2 Views:1820 | [Last Post](/forum/28-shipping-methods/896714-shipping-incorrect-on-multiple-quantities-of-the-one-product#302910 "Thankyou for your reply Mohamed. If I disable the "Group products together" option, it charges multiple freights. It turns out that my problem was an error in the dimensions of the product (this was only apparent with large multiple orders). So now it is solved, thanks.") by [jefit](/forum/user/45748-jefit "View jefit's Profile") 7 years 9 months ago | | [](/forum/28-shipping-methods/896604-canpar-plugin-does-not-work) | [CANPAR Plugin does not work](/forum/28-shipping-methods/896604-canpar-plugin-does-not-work "-- HikaShop version -- : 4.01 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.x -- Browser(s) name and version -- : Firefox I am trying to implement the CANPAR shipping method without success. I have 2 shipping methods, Manual and CANPAR; the CANPAR does not show on the checkout. I left message in checkout section of Forum, got an answer from Mohamed and responded. Here it is again. If anybody has implemented this successfully please let me know how. My customer is using CANPAR and if I cannot get this to work it will probably be a show stopper!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 10 months ago, by [Larion476](/forum/user/9138-larion476 "View Larion476's Profile") [Last Post](/forum/28-shipping-methods/896604-canpar-plugin-does-not-work#302477 "Hello, We can eventually add it on our TODO list, but if you need the help of a professional developer to quickly develop it, you can check our partners section : www.hikashop.com/home/our-partners.html Else if you want to develop it, checking our developer documentation will probably help you : www.hikashop.com/support/documentation/6...r-documentation.html Kind regards, Mohamed Thelji.") 7 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:1761 | [Last Post](/forum/28-shipping-methods/896604-canpar-plugin-does-not-work#302477 "Hello, We can eventually add it on our TODO list, but if you need the help of a professional developer to quickly develop it, you can check our partners section : www.hikashop.com/home/our-partners.html Else if you want to develop it, checking our developer documentation will probably help you : www.hikashop.com/support/documentation/6...r-documentation.html Kind regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 10 months ago | | [](/forum/28-shipping-methods/896610-usps-shipping-plugin-always-gives-parcel-rate) | [USPS Shipping Plugin always gives Parcel Rate](/forum/28-shipping-methods/896610-usps-shipping-plugin-always-gives-parcel-rate "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.2.13 -- Browser(s) name and version -- : Chrome I use the USPS plugin to calculate international shipping on my site. My products are small, so shipping is a large percentage of the total cost on international shipments, and it's really affecting my sales. I have it configured to use First Class: Flat, but regardless of the item weight and size, I always get the much more expensive shipping rate for a regular parcel. (For shipments where Parcel is the expected rate the plugin is working as expected.) I've been over the settings numerous times, but can't find anything wrong. I have correctly set the dimensions and weight for each product I'm testing. I've also tried lowering them to miniscule levels just to see if I could affect a change, with no success. For now, I have set a separate manual shipping plugin for Flats, but this is far from optimal as it doesn't account for USPS size restrictions on-the-fly. Please see attached screenshots. Any help would be greatly appreciated.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 10 months ago, by [sixdeuces](/forum/user/40002-sixdeuces "View sixdeuces's Profile") [Last Post](/forum/28-shipping-methods/896610-usps-shipping-plugin-always-gives-parcel-rate#302391 "Hello, Sure, you'll just have to use the "Debug" mode option of your USPS shipping configuration page to see what's sent to and returned from the USPS shipping platform through the HTML code of your checkout workflow (pressing F12 will do the job). Kind regards, Mohamed Thelji.") 7 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1507 | [Last Post](/forum/28-shipping-methods/896610-usps-shipping-plugin-always-gives-parcel-rate#302391 "Hello, Sure, you'll just have to use the "Debug" mode option of your USPS shipping configuration page to see what's sent to and returned from the USPS shipping platform through the HTML code of your checkout workflow (pressing F12 will do the job). Kind regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 7 years 10 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.057 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)