[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/894634-hikashop-manual-shipping-and-default-search-page) | [HikaShop manual shipping and Default search page](/forum/28-shipping-methods/894634-hikashop-manual-shipping-and-default-search-page "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.7 -- PHP version -- : 5.6 Hikashop A professional storefront extension. thank you. You are constantly updating the hikashop, but do not do two important things. 1-HikaShop manual shipping plugin: The plug-in can not calculate cost based on the weight and size of the product. Also, it can not calculate cost according to the city and province of the user and its distance from the warehouse. 2. Default search page like virtuemart, joomshopping, redshop, ... This page is required to display search results by Joomla Search modules. Otherwise, the results will not appear as a product page. For example, the Universal AJAX Live Search module does not have the hikashop page in the Target search page. Default page Joomla search is not suitable for the store. I also add this item: The default module options are not complete in system Settings and the redirects of multiple address of product can not be performed automatically. Also, in the discount section, the price can not be rounded off after the discount.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [mrhossein](/forum/user/56795-mrhossein "View mrhossein's Profile") [Last Post](/forum/28-shipping-methods/894634-hikashop-manual-shipping-and-default-search-page#292308 "Hi, Thank you for your feedback. It's greatly appreciated. 1. A shipping plugin with cost being calculated based on the weight is currently being developed. We hope to have it soon on the marketplace. Adding the volume or grith to it could be done in the future. Regarding a plugin calculating the cost based on the distance between the warehouse and the user, that's a good idea ideed. 2. HikaShop already has a search system by default with it's own result page. It's what the filter system is here for: www.hikashop.com/support/documentation/1...-filter-listing.html The filter system is not yet ajax, but that's something we want to work on this year or next year. 3. I didn't understand your point regarding the module settings or the product address redirects. Also, I'm not sure how prices could be rounded off after discounts ? What do you mean ? If you want to round prices, you can do it in the settings of the currencies. If you set the currency to not have decimals, then all the prices will be rounded to the nearest integer, be it before or after the discounts are applied.") 8 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:809 | [Last Post](/forum/28-shipping-methods/894634-hikashop-manual-shipping-and-default-search-page#292308 "Hi, Thank you for your feedback. It's greatly appreciated. 1. A shipping plugin with cost being calculated based on the weight is currently being developed. We hope to have it soon on the marketplace. Adding the volume or grith to it could be done in the future. Regarding a plugin calculating the cost based on the distance between the warehouse and the user, that's a good idea ideed. 2. HikaShop already has a search system by default with it's own result page. It's what the filter system is here for: www.hikashop.com/support/documentation/1...-filter-listing.html The filter system is not yet ajax, but that's something we want to work on this year or next year. 3. I didn't understand your point regarding the module settings or the product address redirects. Also, I'm not sure how prices could be rounded off after discounts ? What do you mean ? If you want to round prices, you can do it in the settings of the currencies. If you set the currency to not have decimals, then all the prices will be rounded to the nearest integer, be it before or after the discounts are applied.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894593-canada-post-postal-code-formatting-breaks-shipping-rates) | [Canada Post - Postal Code formatting breaks shipping rates](/forum/28-shipping-methods/894593-canada-post-postal-code-formatting-breaks-shipping-rates "-- url of the page with the problem -- : www.habbyjacks.com -- HikaShop version -- : 3.4 -- Joomla version -- : 3.8.7 When I type in a postal code like: - V1T3K4 the shipping module works fine. If I mistype the postal code like: - V1T 3K3 (which is a common Canadian postal code format) then shipping indicates: Free Shipping. How can this module be configured to accept only the one format that works? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [jukeboxjunkey](/forum/user/15117-jukeboxjunkey "View jukeboxjunkey's Profile") [Last Post](/forum/28-shipping-methods/894593-canada-post-postal-code-formatting-breaks-shipping-rates#292137 "Hi, I'm not able to reproduce the issue on your website. When I try to enter a new address with a wrong post code, the creation of the address is refused, I get an error message, and I can't go to the next step: monosnap.com/file/UHBjbTsg4dOOXKkbWlK6tJOW3sU3mn") 8 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1406 | [Last Post](/forum/28-shipping-methods/894593-canada-post-postal-code-formatting-breaks-shipping-rates#292137 "Hi, I'm not able to reproduce the issue on your website. When I try to enter a new address with a wrong post code, the creation of the address is refused, I get an error message, and I can't go to the next step: monosnap.com/file/UHBjbTsg4dOOXKkbWlK6tJOW3sU3mn") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894124-some-accounts-have-no-shipping-method-during-checkout) | [Some accounts have no shipping method during checkout](/forum/28-shipping-methods/894124-some-accounts-have-no-shipping-method-during-checkout "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 7.1.0 -- Browser(s) name and version -- : CHROME -- Error-message(debug-mod must be tuned on) -- : Vendor buy to vendor, no shipping method during checkout Hello, I originally created this topic in Hikamarket: Here is a resume of the issue: When a vendor wants to buy something from another vendor (joomla user group "hikamarket/vendorusergroup"), there is no Shipping method proposed during the checkout. Here is one shipping example for the user (vendor) Andrea: It's working well when a user (registered group) buy to a vendor, but not showing at all between vendors. Even if Access level is "all". It would probably work if "Vendor group" was set on the vendor group instead of None (see image above) but in this case vendors would be able to access and EDIT other vendor's shipping method... I don't see how to work around this problem, do you have any idea ? Regards,") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [ChristopheMG](/forum/user/46533-christophemg "View ChristopheMG's Profile") [Last Post](/forum/28-shipping-methods/894124-some-accounts-have-no-shipping-method-during-checkout#291612 "Hello, Ok, feel free to keep us updated about it through that thread if you need more help. Best regards, Mohamed Thelji.") 8 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:2057 | [Last Post](/forum/28-shipping-methods/894124-some-accounts-have-no-shipping-method-during-checkout#291612 "Hello, Ok, feel free to keep us updated about it through that thread if you need more help. Best regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894483-group-packages-option-not-working) | ["Group Packages" Option Not Working](/forum/28-shipping-methods/894483-group-packages-option-not-working "-- url of the page with the problem -- : www.solarmade.com/ -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Chrome 65.0.3325.181 Hi, We have noticed that the UPS and USPS shipping plugins are not grouping our packages correctly. If a customer orders X-number of line items (of any quantity) it splits the shipment up into X-number of packages. So if a customer order 4 different products (of any quantity) it splits the shipment up into 4 packages. 5 line items produce 5 packages, and so forth. The problem does not lie with different quantities of one line item, but rather when there are multiple line items added to the cart. This is a huge problem for us because many of our items are very small/lightweight. If a customer orders one piece of six different small/lightweight items that we can fit into one package, HikaShop is splitting them up into six packages. Our "Group Package" setting is turned on in the UPS plugin and as you know, the USPS plugin groups packages automatically. The UPS/USPS grouping does seem to group quantities fine, but is still failing to group separate line items. Any idea what could be causing this? Thanks! Ian @ Solar Made") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [SolarMade](/forum/user/37282-solarmade "View SolarMade's Profile") [Last Post](/forum/28-shipping-methods/894483-group-packages-option-not-working#291501 "Hello, Some improvement regarding the "group package" have been made in HikaShop 3.4.0 ; please update to get these modifications. CF : www.hikashop.com/support/documentation/5...ashop-changelog.html Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1111 | [Last Post](/forum/28-shipping-methods/894483-group-packages-option-not-working#291501 "Hello, Some improvement regarding the "group package" have been made in HikaShop 3.4.0 ; please update to get these modifications. CF : www.hikashop.com/support/documentation/5...ashop-changelog.html Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894480-changed-shipping-methods-order) | [Changed shipping methods order](/forum/28-shipping-methods/894480-changed-shipping-methods-order "Hi, the shipping methods for USPS are in the same plugin so there is no option to order them in back-end. Is there any way we can change their order? For example we want the second option to be the first in ordering and be the default one. Please see bellow screenshot: thanks!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [michaelmyth](/forum/user/33888-michaelmyth "View michaelmyth's Profile") [Last Post](/forum/28-shipping-methods/894480-changed-shipping-methods-order#291492 "Hello, That thread might help you : www.hikashop.com/forum/shipping-methods/...html?start=20#283334 Regards,") 8 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:798 | [Last Post](/forum/28-shipping-methods/894480-changed-shipping-methods-order#291492 "Hello, That thread might help you : www.hikashop.com/forum/shipping-methods/...html?start=20#283334 Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894477-invoice-does-not-select-shipping-method) | [Invoice does not select shipping method](/forum/28-shipping-methods/894477-invoice-does-not-select-shipping-method "-- url of the page with the problem -- : umbandaexplica.com.br/loja/ -- HikaShop version -- : 3.4 In my invoice in the "Additional Information" field, where you have the sub-total and total (shipping method and etc.), the option of sending the customer does not automatically appear. I need to select it automatically so it can be printed on the invoice. Only the payment option is automatic. see the image Shows only the backend code of the "PAC - PAC"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 6 months ago, by [mazin07](/forum/user/55393-mazin07 "View mazin07's Profile") [Last Post](/forum/28-shipping-methods/894477-invoice-does-not-select-shipping-method#291484 "Hi, Did you add the "shipping" view in the "checkout workflow" setting of the HikaShop configuration ? Could you provide a screenshot of the settings under the "checkout" tab of the HikaShop configuration ? And you could also provide a screenshot of the settings of your shipping methods in System>Shipping methods ?") 8 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1540 | [Last Post](/forum/28-shipping-methods/894477-invoice-does-not-select-shipping-method#291484 "Hi, Did you add the "shipping" view in the "checkout workflow" setting of the HikaShop configuration ? Could you provide a screenshot of the settings under the "checkout" tab of the HikaShop configuration ? And you could also provide a screenshot of the settings of your shipping methods in System>Shipping methods ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 6 months ago | | [](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all) | [Can't get shipping zones to work at all](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all "-- HikaShop version -- :3.2.2 -- Joomla version -- : 3.7 -- PHP version -- : 7.0 Hello Nicolas and Team, I am scratching my head for days now to get shipping zones for different countries to work. What I did so far: created new zone type "ship" added country to this zone added this zone as restriction in a manual shipping method Besides this i already have two custom manual shipping methods and those work as expected (no zones assigned!) Is there any other setting I am missing? I think I just have forgotten something. Thank you for your help! Regards, Syno") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 7 months ago, by [syno](/forum/user/40370-syno "View syno's Profile") [Last Post](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291308 "Hi, First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method. Also, your screenshots are missing some of the settings of your shipping method. Could you provide a setting of the rest of the settings ? And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.") 8 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1012 | [Last Post](/forum/28-shipping-methods/894392-cant-get-shipping-zones-to-work-at-all#291308 "Hi, First, please note that if you want to restrict your shipping method to only one zone, you don't need to create a specific shipping zone. You can directly select the Austria country zone in the "zone" restriction setting of your shipping method. Also, your screenshots are missing some of the settings of your shipping method. Could you provide a setting of the rest of the settings ? And please note that we don't speak your language, so it's hard for us to read your screenshots. It would be better if you could make them while logged in in English.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search) | [Plugin Mondial Relay shows no map, can't search](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 5.6.34 -- Browser(s) name and version -- : Opera 52.0.2871.40 Hello, I'm trying to add the Mondial Relay to my website, and even though the tutorial ( www.hikashop.com/support/documentation/2...h-mondial-relay.html ) is very explicit and simple I seem to be doing everything wrong... The plugin's rectangle only displays the top-part, which is the search tool. But even that doesn't work, as it is supposed to display a dropdown of cities. Now... if I type in a city or zip code, and then click Search, it'll refresh the page and display "You must select your relay!" which is the message set if the fields aren't filled (main attributes being required). I've gone through the tutorial multiple times to make sure I wasn't just missing something, but maybe I'm missing something. Hope y'all can help me, thanks anyways for even reading, Cheers,") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 7 months ago, by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") [Last Post](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291297 "Something made it work, I'm not sure what, the only difference I see is the name of the field, which was "mondial_relay" and is now "mondialrelay" So thanks for helping y'all, Have a good one") 8 years 7 months ago by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") | Replies:6 Views:1094 | [Last Post](/forum/28-shipping-methods/894402-plugin-mondial-relay-shows-no-map-cant-search#291297 "Something made it work, I'm not sure what, the only difference I see is the name of the field, which was "mondial_relay" and is now "mondialrelay" So thanks for helping y'all, Have a good one") by [Beertran](/forum/user/56612-beertran "View Beertran's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894261-ups-shipping-method-creates-2-tax-links-in-checkout) | [UPS Shipping Method creates 2 tax links in checkout](/forum/28-shipping-methods/894261-ups-shipping-method-creates-2-tax-links-in-checkout "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.3 -- PHP version -- : 7 We are using taxcloud and the UPS shipping plugin. When adding a product with weight and dimension to the checkout and selecting a UPS shipping method there are 2 lines for tax. While using other shipping methods there is only one tax line as expected. How do we fix this? You can test this issue by adding the product via the provided link and checking out as a guest. Please note that there is a bug when you add the product to the cart. You will need to refresh to see it in the cart module. A separate thread is open on this bug here: www.hikashop.com/forum/checkout/894260-c...dating-via-ajax.html") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 7 months ago, by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") [Last Post](/forum/28-shipping-methods/894261-ups-shipping-method-creates-2-tax-links-in-checkout#290593 "Hi, Please contact TaxCloud. HikaShop only adds the taxes that TaxCloud gives back when you have the TaxCloud plugin activated.") 8 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:1005 | [Last Post](/forum/28-shipping-methods/894261-ups-shipping-method-creates-2-tax-links-in-checkout#290593 "Hi, Please contact TaxCloud. HikaShop only adds the taxes that TaxCloud gives back when you have the TaxCloud plugin activated.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894185-usps-errors-out-with-international-shipping-addresses-within-us-based-website) | [USPS errors out with international shipping addresses within US based website](/forum/28-shipping-methods/894185-usps-errors-out-with-international-shipping-addresses-within-us-based-website "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.6 -- PHP version -- : 7.1.15 -- Browser(s) name and version -- : All -- Error-message(debug-mod must be tuned on) -- : USPS error: 80040B19 XML Syntax Error: Please check the XML request to see if it can be parsed.(B) We are suddenly noticing that the USPS plugin in HikaShop is no longer able to fetch shipping quotes for international addresses. We are based in the US, so the errors occur for all addresses outside of the US. The error is: It is immediately followed by the error "no_shipping_quotes" as for international shipping we only use USPS international for shipping thus there are no other shipping options available. I have replicated this issue for addresses in the UK, Germany, Canada, and Mexico. I can only assume that all other international addresses are affected too. Is anyone else having this issue? Anyone have any thoughts how to fix it?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 7 months ago, by [vanboke](/forum/user/4873-vanboke "View vanboke's Profile") [Last Post](/forum/28-shipping-methods/894185-usps-errors-out-with-international-shipping-addresses-within-us-based-website#290303 "Hello, Thank you for your feedback !") 8 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:9 Views:2282 | [Last Post](/forum/28-shipping-methods/894185-usps-errors-out-with-international-shipping-addresses-within-us-based-website#290303 "Hello, Thank you for your feedback !") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894235-serveral-shippiong-cost) | [Serveral Shippiong cost](/forum/28-shipping-methods/894235-serveral-shippiong-cost "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8. -- PHP version -- : 3.8.6 -- Error-message(debug-mod must be tuned on) -- : None I need the following setup: 1. Total amount of order price below Eur 50,- gives sending cost of Eur 4.50 2. Total amount of order price above Eur 50, sending cost will be free 3. Some products have a fix sending cost of Eur 45 (independing of total amount of cost) This means that even when I have a combined product in it, the price will be the sending cost. How can I achieve this? And what if need and extra six ending cost? How can I set this up?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 7 months ago, by [Ginius](/forum/user/39267-ginius "View Ginius's Profile") [Last Post](/forum/28-shipping-methods/894235-serveral-shippiong-cost#290231 "Hello, If you want to use different prices based on the order total price, the solution will be to directly create different shipping methods, and use the "Minimum/Maximum prices" option. Also, If you want to add a price PER product, you'll just have to : - Set the "Use price per product" option to YES through your shipping method configuration page. - Use options of the "Shipping prices" tab of your products configuration pages.") 8 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:1304 | [Last Post](/forum/28-shipping-methods/894235-serveral-shippiong-cost#290231 "Hello, If you want to use different prices based on the order total price, the solution will be to directly create different shipping methods, and use the "Minimum/Maximum prices" option. Also, If you want to add a price PER product, you'll just have to : - Set the "Use price per product" option to YES through your shipping method configuration page. - Use options of the "Shipping prices" tab of your products configuration pages.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894051-usps-shipping-way-too-high) | [USPS Shipping WAY too high](/forum/28-shipping-methods/894051-usps-shipping-way-too-high "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome I've got a staging site setup so I can resolve the issues I had previously, and they seem to finally be resolved by this newest 3.3.0 version of HikaShop out of nowhere...so that's all resolved, but I noticed in testing today that the Shipping Charges are WAY out of line. When adding 1 item at 2.1oz weight, shipping was right on target of $3.50 for First Class and $6.70 for Priority Mail. When I added an additional item, which weighs 2.0oz (so total weight is now 4.1oz) shipping doubled at $7.00 First Class and $13.40 Priority Mail! Adding another of the 2.0oz items...shipping is now $10.50 First Class and $20.10 Priority Mail...so it has tripled! I checked all settings, and it should be calculating like normal for weight, dimensions, and destination, so I don't understand what is going on. In searching the forums here, I found people having the same issue with UPS...but not for USPS, but still...no resolutions. I just downloaded the software from HikaShop right now and re-tested everything, still the same issue. Can someone please guide me here, or I'm more than willing to send over login info for the staging site. Thank you very much") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") [Last Post](/forum/28-shipping-methods/894051-usps-shipping-way-too-high#290200 "a2zcs...that worked! Now to see if I can break it & find any other issues before pushing it live! Thank you very much, I really appreciate your help on this.") 8 years 7 months ago by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") | Replies:11 Views:1224 | [Last Post](/forum/28-shipping-methods/894051-usps-shipping-way-too-high#290200 "a2zcs...that worked! Now to see if I can break it & find any other issues before pushing it live! Thank you very much, I really appreciate your help on this.") by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging) | [I am having issue with add cart and USPS shipping pluging](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging "-- HikaShop version -- : 3.3 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : No error, but some time I see following --- USPS error: -2147219434 First Class mail must weigh 13 ounces or less. but I facing add to cart issue I am having issue with add cart and USPS shipping pluging.....when I enable the USPS shipping the add to cart notification stops working...but it works fine with the manual shipping...Please help to fix the issue. Thanks In Advance") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") [Last Post](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289905 "Hello, That issue is probably coming from the fact that the login and address/shipping are on the same step, and we can't have USPS rates without any shipping address. The best solution will be to change the way you have configured your "checkout workflow" via "Hikashop->System->Configuration->Checkout", and set the "Login" and "Shipping" actions through different steps.") 8 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:9 Views:1005 | [Last Post](/forum/28-shipping-methods/894085-i-am-having-issue-with-add-cart-and-usps-shipping-pluging#289905 "Hello, That issue is probably coming from the fact that the login and address/shipping are on the same step, and we can't have USPS rates without any shipping address. The best solution will be to change the way you have configured your "checkout workflow" via "Hikashop->System->Configuration->Checkout", and set the "Login" and "Shipping" actions through different steps.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/893606-shipping-prices-are-wrong) | [Shipping Prices are WRONG !](/forum/28-shipping-methods/893606-shipping-prices-are-wrong "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 There is something wrong with the way shipping costs are being generated within HikaShop (or passed by UPS). UPS never charges more for multiple packages in a single shipment than the individual packages combined but that is what is happening in HikaShop. Here is an example from our site. If you put a in the shopping cart and view the price (in my test it was $29.17). Now remove it from the cart and put in a and view the price (In my test it was $35.12). Next, put both items in the cart at the same time and view the price (in my example it was $96.90, yet the individual packages would have only totalled $64.29). As you can see, this cannot be. This is causing HUGE discrepancies in our larger packages so I need an immediate fix. We are releasing a new product (2 boxes - UPS Published is $42.16, HikaShop is $121.23) and package (4 boxes - UPS Published is $69.52 and HikaShop is $264.23). I'm sure this is effecting our other packages as well.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 9 months ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") 8 years 7 months ago by [SVT](/forum/user/41145-svt "View SVT's Profile") - [1](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=0 "Page:1") - [2](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=20 "Page:2") - [3](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40 "Page:3") | Replies:44 Views:5623 | [Last Post](/forum/28-shipping-methods/893606-shipping-prices-are-wrong?start=40#289797 "Excellent News. As someone who does Technical Support (product software & web development), I can fully understand the importance of being able to reproduce an issue in order to fix it. I've downloaded the new version and done some minimal testing and everything now seems to be working as expected. I know that I've been a pain in the butt trying to get our shipping costs to be accurate. I do appreciate all the effort that has been put forth to resolve this issue. I can't imagine that we're the only company that was seeing this issue so hopefully it will help others and be a great upgrade to your product. Thanks again for the great support !!") by [SVT](/forum/user/41145-svt "View SVT's Profile") 8 years 7 months ago | | [](/forum/28-shipping-methods/894083-error-no-shipping-methods-available-for-your-location) | [Error: No shipping methods available for your location.](/forum/28-shipping-methods/894083-error-no-shipping-methods-available-for-your-location "-- HikaShop version -- : 3.2.2 Business Edition -- Joomla version -- : 3.8.5 -- PHP version -- : 5.6.33 -- Browser(s) name and version -- : Chtome last version -- Error-message(debug-mod must be tuned on) -- : No shipping methods available for your location. Hi! I use HikaShop manual shipping plugin. All my buyers in the Russia. 99% all is Ok. But sometimes I receive complaints from customers: when they are placing an order and indicating the address : Russia .... they see an error: No shipping methods available for your location. I want to say, that form more then 100 orders its happens 1-2 times, but Sometimes it happens. And.. anything wrong here. I try to repeat this error on my computer, place this name and this address and.. nothing, I see it Ok, I can to pay and don't see any error. May be any solution? Thank you.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [designer71](/forum/user/39268-designer71 "View designer71's Profile") [Last Post](/forum/28-shipping-methods/894083-error-no-shipping-methods-available-for-your-location#289629 "Hi, Sure, you can send that to translate AT hikashop DOT com Yes everything seems to be correctly configured") 8 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1315 | [Last Post](/forum/28-shipping-methods/894083-error-no-shipping-methods-available-for-your-location#289629 "Hi, Sure, you can send that to translate AT hikashop DOT com Yes everything seems to be correctly configured") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 8 years 8 months ago | | [](/forum/28-shipping-methods/894001-edit-postal-code-to-acept-only-numbers) | [Edit Postal Code to acept only numbers](/forum/28-shipping-methods/894001-edit-postal-code-to-acept-only-numbers "-- url of the page with the problem -- : umbandaexplica.com.br/loja/ -- HikaShop version -- : 3.2.2 Hi there, I want to know how to make the users put only numbers in the Zip Code field. Currently they can put "12365-5623" "abd2454" and so on. Thankful.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [mazin07](/forum/user/55393-mazin07 "View mazin07's Profile") [Last Post](/forum/28-shipping-methods/894001-edit-postal-code-to-acept-only-numbers#289099 "Hi Jerome, it worked perfectly. But I made some changes. In the documentation speak to use only [0-9] + but this causes special characters to be used or letters. The code only causes the first character to be a number from 0-9. I used the following code: ^ [0-9] + $ and it works perfectly. Only numbers, no letters or special characters. Very Thanks") 8 years 8 months ago by [mazin07](/forum/user/55393-mazin07 "View mazin07's Profile") | Replies:2 Views:2000 | [Last Post](/forum/28-shipping-methods/894001-edit-postal-code-to-acept-only-numbers#289099 "Hi Jerome, it worked perfectly. But I made some changes. In the documentation speak to use only [0-9] + but this causes special characters to be used or letters. The code only causes the first character to be a number from 0-9. I used the following code: ^ [0-9] + $ and it works perfectly. Only numbers, no letters or special characters. Very Thanks") by [mazin07](/forum/user/55393-mazin07 "View mazin07's Profile") 8 years 8 months ago | | [](/forum/28-shipping-methods/893240-plugin-envoimoinscher) | [Plugin envoimoinscher](/forum/28-shipping-methods/893240-plugin-envoimoinscher "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.23 Bonjour, Le plugin Envoimoinscher est-il toujours opérationnel? Je ne trouve pas où télécharger la dernière version. Merci pour votre aide Cordialement Christian") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 10 months ago, by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") [Last Post](/forum/28-shipping-methods/893240-plugin-envoimoinscher?start=20#288924 "Bonjour, Finalement j'ai opté pour le plugin manuel de livraison, contraint et forcé puisque mon client à passé un contrat avec un transporteur sans prévenir et donc obligé de passer par celui-ci. Conséquence, j'ai été obligé de configurer 461 fois le plugin !! entre la France, Monaco, Andorre l'Europe, l'outre-mer, etc.... Merci pour toute votre aide Cordialement") 8 years 8 months ago by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") - [1](/forum/28-shipping-methods/893240-plugin-envoimoinscher?start=0 "Page:1") - [2](/forum/28-shipping-methods/893240-plugin-envoimoinscher?start=20 "Page:2") | Replies:25 Views:5309 | [Last Post](/forum/28-shipping-methods/893240-plugin-envoimoinscher?start=20#288924 "Bonjour, Finalement j'ai opté pour le plugin manuel de livraison, contraint et forcé puisque mon client à passé un contrat avec un transporteur sans prévenir et donc obligé de passer par celui-ci. Conséquence, j'ai été obligé de configurer 461 fois le plugin !! entre la France, Monaco, Andorre l'Europe, l'outre-mer, etc.... Merci pour toute votre aide Cordialement") by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") 8 years 8 months ago | | [](/forum/28-shipping-methods/893941-ups-rates-are-very-expensive-pricing) | [UPS rates are \*VERY\* expensive pricing](/forum/28-shipping-methods/893941-ups-rates-are-very-expensive-pricing "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.0 -- PHP version -- : 5.5 and tried on 7.1 -- Browser(s) name and version -- : Chrome I went to the forum and read up on the topic "UPS rates are *VERY* expensive (even with group packages)" and tried the different solutions and they did not work all the way. I have a product that weighs 1lb and when we use the UPS plugin it determines the cost at $16.64. If I add more of the same product in quantity it calculates it from the $16.64 base price, but if I add another single item product it adds an additional $16.64. My other products that weight 4 pounds, 8 pounds, 20 pounds, etc. all calculate correctly with UPS, it is only the single products with 1 pound weights that it does not. Please use the this product: Brain Bright Detox Spray as your test product to see the base UPS rate. Then add: Brain Bright Enhancement Spray (same weight and size product) and you will see the issue on how it adds an additional $16.64 before grouping the products for shipping. I hope this explains the issue correctly. The site has been working perfectly until the latest update of the Hikashop and now this is occurring . Please let me know what I can do to help fix this issue quickly. Respectfully, Jon") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [admindcusa](/forum/user/37615-admindcusa "View admindcusa's Profile") [Last Post](/forum/28-shipping-methods/893941-ups-rates-are-very-expensive-pricing#288790 "Hello Jon, Firstly, can you download the last Hikashop version through our website, install it and test it again after clearing your website and browser cache ? Thank you.") 8 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:1049 | [Last Post](/forum/28-shipping-methods/893941-ups-rates-are-very-expensive-pricing#288790 "Hello Jon, Firstly, can you download the last Hikashop version through our website, install it and test it again after clearing your website and browser cache ? Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 8 years 8 months ago | | [](/forum/28-shipping-methods/893928-custom-shipping-pick-up-solution) | [Custom shipping - pick up solution](/forum/28-shipping-methods/893928-custom-shipping-pick-up-solution "-- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.8.5 -- PHP version -- : 7.1.13 -- Browser(s) name and version -- : Firefox 58.0.2 Hi, I have read many topics, but still find nothing suitable for me. In my webshop, customers should be able to receive packets on a pickup point. I'm looking for a custom (or special) plugin, where I can make a custom list of pickup points and customers could select one place to receive the packet there. This option must be also sent by e-mail and get into the order's database. It would be a dropdown solution with a submit button, and only after, costumers could send their order. So it would be like a form integrated into the shipping method. Is there any available plugin like this (without any API key restrictions) that can be used for this? Or must be a developer to create a standalone one? I thought about using more manual shipping plugins together, however I have more than 100 pickup points, it is not a solution. Thanks in advance, Regards, András") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [andrewatya](/forum/user/8344-andrewatya "View andrewatya's Profile") [Last Post](/forum/28-shipping-methods/893928-custom-shipping-pick-up-solution#288787 "Thank you. I understand this trick. However I will wait for sy to make a unique plugin for free users which can handle the pickup point functions via shipping method (it would be well integrated thing into the shipping process). Thank you! András") 8 years 8 months ago by [andrewatya](/forum/user/8344-andrewatya "View andrewatya's Profile") | Replies:2 Views:932 | [Last Post](/forum/28-shipping-methods/893928-custom-shipping-pick-up-solution#288787 "Thank you. I understand this trick. However I will wait for sy to make a unique plugin for free users which can handle the pickup point functions via shipping method (it would be well integrated thing into the shipping process). Thank you! András") by [andrewatya](/forum/user/8344-andrewatya "View andrewatya's Profile") 8 years 8 months ago | | [](/forum/28-shipping-methods/893847-how-to-catch-post-variable-when-shipping-address-id-change) | [How to catch POST variable when shipping address id change](/forum/28-shipping-methods/893847-how-to-catch-post-variable-when-shipping-address-id-change "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.5 -- PHP version -- : 7.1.6 -- Browser(s) name and version -- : Firefox 58.0.2 This is not an issue but I need to know my possibilities. In the checkout, on the billing and shipping addresse display choice, when we change the shipping address an array of post variables is sent dinamically (by ajax I guess). Is it possible to catch those variables in order to display dinamically something else like a list of pickup based on the address id without reload page needs ? Or should I check the cart table in the db with another ajax script to catch the current (whithout reloaded page) shipping id ? cordially") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [skorweb](/forum/user/35005-skorweb "View skorweb's Profile") [Last Post](/forum/28-shipping-methods/893847-how-to-catch-post-variable-when-shipping-address-id-change#288225 "Hi, In my opinion, if you want to display a list of pickup locations so that the customer can select one among them and that this list depends on the address entered by the user, the best is to add your own checkout block via a plugin. For that you'll want to implement the "checkout API" of HikaShop in your plugin: www.hikashop.com/support/documentation/6...tation.html#checkout In your plugin, you can easily load the current cart data with: $cartClass = hikashop_get('class.cart'); $cart = $cartClass->getFullCart(); And you will have the information of the id of the selected shipping address in $cart->cart_shipping_address_ids And you can use such code to load the details of that address: $addressClass = hikashop_get('class.address'); $address = $addressClass->get($cart->cart_shipping_address_ids); In your plugin, you'll want to implement onCheckoutStepList to add your new block to the list of available blocks so that you can add it to the checkout workflow in the HikaShop configuration. You can potentially implement onBeforeCheckoutStep to check that the address has already been selected (but depending on how your checkout workflow, this might not be necessary). You can implement onCheckoutStepDisplay to display the list based on the cart's shipping address And you can implement onAfterCheckoutStep to save the selection of the pickup list in the cart. What I also recommend is to configure a custom order field in order to store the selection of the pick up list. That way, you won't have to handle the display of your selected pickup list in the order, in the email notifications, in the invoices, etc as it will be done by the custom order field system. You can see an example of that with the plugins/hikashop/userpoints.php plugin which can add its own points usage block to the checkout in a similar way.") 8 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1244 | [Last Post](/forum/28-shipping-methods/893847-how-to-catch-post-variable-when-shipping-address-id-change#288225 "Hi, In my opinion, if you want to display a list of pickup locations so that the customer can select one among them and that this list depends on the address entered by the user, the best is to add your own checkout block via a plugin. For that you'll want to implement the "checkout API" of HikaShop in your plugin: www.hikashop.com/support/documentation/6...tation.html#checkout In your plugin, you can easily load the current cart data with: $cartClass = hikashop_get('class.cart'); $cart = $cartClass->getFullCart(); And you will have the information of the id of the selected shipping address in $cart->cart_shipping_address_ids And you can use such code to load the details of that address: $addressClass = hikashop_get('class.address'); $address = $addressClass->get($cart->cart_shipping_address_ids); In your plugin, you'll want to implement onCheckoutStepList to add your new block to the list of available blocks so that you can add it to the checkout workflow in the HikaShop configuration. You can potentially implement onBeforeCheckoutStep to check that the address has already been selected (but depending on how your checkout workflow, this might not be necessary). You can implement onCheckoutStepDisplay to display the list based on the cart's shipping address And you can implement onAfterCheckoutStep to save the selection of the pickup list in the cart. What I also recommend is to configure a custom order field in order to store the selection of the pick up list. That way, you won't have to handle the display of your selected pickup list in the order, in the email notifications, in the invoices, etc as it will be done by the custom order field system. You can see an example of that with the plugins/hikashop/userpoints.php plugin which can add its own points usage block to the checkout in a similar way.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 8 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.048 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)