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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal) | [Shipping cost added by PayPal?](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal "I have only the &quot;cart&quot; view in my &quot;checkout workflow&quot; setting. I use 'Paypal Express'. If I set up Shipping methods correctly, I should see the shipping cost added by PayPal, yes? I'm not seeing this. Where might I find the best help for setting up Shipping?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile")       [Last Post](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal#286258 "PayPal Australia does not include the ability to configure shipping methods in the PayPal merchant account to the same extent that Americans can. So I have to add Login, Address and Shipping to the workflow. Thanks for your advice..") 8 years 9 months ago     by [jefit](/forum/user/45748-jefit "View jefit's Profile") | Replies:2  Views:1217 | [Last Post](/forum/28-shipping-methods/893480-shipping-cost-added-by-paypal#286258 "PayPal Australia does not include the ability to configure shipping methods in the PayPal merchant account to the same extent that Americans can. So I have to add Login, Address and Shipping to the workflow. Thanks for your advice..") by [jefit](/forum/user/45748-jefit "View jefit's Profile")      8 years 9 months ago |
| [](/forum/28-shipping-methods/893520-need-help-with-creating-free-us-shipping-but-charging-for-international-shipping) | [need help with creating Free US Shipping but charging for International shipping](/forum/28-shipping-methods/893520-need-help-with-creating-free-us-shipping-but-charging-for-international-shipping "I would like to offer free shipping, but would like the USPS plugin to continue to work for International orders. Do I select the United States in restriction and create a new shipping method with only the US?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 9 months ago, by [vickatz](/forum/user/55244-vickatz "View vickatz's Profile")       [Last Post](/forum/28-shipping-methods/893520-need-help-with-creating-free-us-shipping-but-charging-for-international-shipping#286250 "What we usually do is create a USA shipping zone and an International shipping zone with the appropriate countries, and then set up shipping methods for each zone. Very easy to maintain.") 8 years 9 months ago     by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile") | Replies:1  Views:783 | [Last Post](/forum/28-shipping-methods/893520-need-help-with-creating-free-us-shipping-but-charging-for-international-shipping#286250 "What we usually do is create a USA shipping zone and an International shipping zone with the appropriate countries, and then set up shipping methods for each zone. Very easy to maintain.") by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")      8 years 9 months ago |
| [](/forum/28-shipping-methods/893501-solved-paypal-shipping-cost-different-from-checkout) | [SOLVED: PayPal shipping cost different from checkout](/forum/28-shipping-methods/893501-solved-paypal-shipping-cost-different-from-checkout "I use HikaShop Paypal payment plugin and HikaShop Australia Post shipping plugin V2. The checkout adds the correct shipping cost: Australia Post Parcel Post AUD7.95 but in PayPal it adds a different shipping cost: &quot;Shipping: Default - $14.95 AUD&quot; PayPal is taking the $14.95 AUD from the Sandbox / Profile / Selling tools / Shipping calculations and ignoring the checked box: &quot;Click here to allow transaction-based postage values to override the profile postage settings listed above (if profile settings are enabled).&quot; Is there anything in HikaShop that I can do? Is there anything in PayPal that I can do? Thankyou.  Edit: See solution in my following post.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 9 months ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile")       [Last Post](/forum/28-shipping-methods/893501-solved-paypal-shipping-cost-different-from-checkout#286132 "Hello,  Thank you for your feedback !  Best regards, Mohamed Thelji.") 8 years 9 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:1201 | [Last Post](/forum/28-shipping-methods/893501-solved-paypal-shipping-cost-different-from-checkout#286132 "Hello,  Thank you for your feedback !  Best regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      8 years 9 months ago |
| [](/forum/28-shipping-methods/893491-shipping-method-not-always-changing-good) | [Shipping method not always changing good](/forum/28-shipping-methods/893491-shipping-method-not-always-changing-good "-- HikaShop version -- : 3.2.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 7  Hi guys,  i probobly did something wrong but i do not understand what is happening.  I have 3 shipping methodes.  1. Shipping kosts 6.95 (max 49.99) 2. If price is at least 50 the price is free  Now there is one product that can go trough mailbox so i want to give that also for free. I tried to create a shipping price if the price is between€ 29,60 and € 30,00 the shipping must be free. I placed this on order 1 and 2 and 3 but no effect.  Now i tried changing the products and the shipping methodes are not always the same.   www.dropbox.com/s/kwoj1ramo6xw1c5/hikash...nd%20method.mp4?dl=0  Any idea what i am doing wrong or is this a bug.  the shipping should be free for exact six products of this one: Super-Top - Klein navul-flesje")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 9 months ago, by [joris85](/forum/user/28344-joris85 "View joris85's Profile")       [Last Post](/forum/28-shipping-methods/893491-shipping-method-not-always-changing-good#286093 "Hello,  Can you also try it with a &quot;Shipping&quot; action added through the first step of your checkout workflow via &quot;Hikashop-&gt;System-&gt;Configuration-&gt;Checkout&quot; ?  Thank you.") 8 years 9 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:2  Views:776 | [Last Post](/forum/28-shipping-methods/893491-shipping-method-not-always-changing-good#286093 "Hello,  Can you also try it with a &quot;Shipping&quot; action added through the first step of your checkout workflow via &quot;Hikashop-&gt;System-&gt;Configuration-&gt;Checkout&quot; ?  Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      8 years 9 months ago |
| [](/forum/28-shipping-methods/893479-shipping-charge-as-per-weight) | [shipping charge as per weight](/forum/28-shipping-methods/893479-shipping-charge-as-per-weight "-- HikaShop version -- : HikaShop Business 3.2.2 -- Joomla version -- : 3.6.5 -- PHP version -- : 5  Hello ,  i want to add different shipping charge as per products weight . if user buy 1kg product user pay some amounts like 10 euro if user buy 5kg product user pay different amounts  Thank you in advance!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 9 months ago, by [Mehul\_Hikashop](/forum/user/50533-mehul-hikashop "View Mehul&#95;Hikashop's Profile")       [Last Post](/forum/28-shipping-methods/893479-shipping-charge-as-per-weight#285991 "Hi,  You need to create several manual shipping methods via the menu System&gt;Shipping methods, one for each weight range. In them, you want to use the min/max weight restriction settings to set the range and the &quot;price&quot; to set the shipping cost you want.") 8 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:964 | [Last Post](/forum/28-shipping-methods/893479-shipping-charge-as-per-weight#285991 "Hi,  You need to create several manual shipping methods via the menu System&gt;Shipping methods, one for each weight range. In them, you want to use the min/max weight restriction settings to set the range and the &quot;price&quot; to set the shipping cost you want.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 9 months ago |
| [](/forum/28-shipping-methods/893445-shipping-issue) | [shipping issue](/forum/28-shipping-methods/893445-shipping-issue "-- HikaShop version -- : 3.2.2 -- Joomla version -- : Joomla! 3.8.3 -- PHP version -- : 7.1.10  Hi  I selling subscription like a product  I have two simple questions  How I can remove shipping address ? attachament How I can set up shipping method like HIKA SHOP have? attachament  Regards Kris")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 10 months ago, by [nabis](/forum/user/54620-nabis "View nabis's Profile")       [Last Post](/forum/28-shipping-methods/893445-shipping-issue#285849 "Hi,  1. Turn off the &quot;force shipping regardless of weight&quot; setting in your HikaShop configuration and make sure that you don't set any weight in your products.  2. If you just want to sell downloads, you can just add the files in the products under the Images &amp; Files section of the product edition page. If you want to sell subscriptions with access to files for only a certain period of time, that can be renewed, like on our website, you need to combine HikaShop with HikaSubscription:   www.hikashop.com/component/hikashop/product/cid-227.html  3. Yes. edit the price of the product and set its 'access level' to &quot;registered&quot; and make sure that the &quot;display add to cart button for free products&quot; setting is turned off in the HikaShop configuration. That way, you'll be able to to remove the add to cart button for guests and still keep it for logged in users. Instead of the price and the add to cart button, you'll get a &quot;free&quot; text that you can customize via a translation override to have whatever you want instead:   www.hikashop.com/download/languages.html#modify") 8 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:987 | [Last Post](/forum/28-shipping-methods/893445-shipping-issue#285849 "Hi,  1. Turn off the &quot;force shipping regardless of weight&quot; setting in your HikaShop configuration and make sure that you don't set any weight in your products.  2. If you just want to sell downloads, you can just add the files in the products under the Images &amp; Files section of the product edition page. If you want to sell subscriptions with access to files for only a certain period of time, that can be renewed, like on our website, you need to combine HikaShop with HikaSubscription:   www.hikashop.com/component/hikashop/product/cid-227.html  3. Yes. edit the price of the product and set its 'access level' to &quot;registered&quot; and make sure that the &quot;display add to cart button for free products&quot; setting is turned off in the HikaShop configuration. That way, you'll be able to to remove the add to cart button for guests and still keep it for logged in users. Instead of the price and the add to cart button, you'll get a &quot;free&quot; text that you can customize via a translation override to have whatever you want instead:   www.hikashop.com/download/languages.html#modify") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/893375-shipping-disappears-after-weight-goes-over-150-lbs-but) | [Shipping disappears after weight goes over 150 LBS... but...](/forum/28-shipping-methods/893375-shipping-disappears-after-weight-goes-over-150-lbs-but "-- HikaShop version -- : 3.2.2 -- Joomla version -- : Joomla! 3.8.3 -- PHP version -- : 7.0.24 -- Browser(s) name and version -- : Google Chrome Version 63.0.3239.84 -- Error-message(debug-mod must be tuned on) -- : n/a  Hello, When shipping with UPS and the combined weight is over 150Ibs the system stops returning a shipping price.  However, at the UPS website we are allowed to ship - total max weight per shipment = 200 kg or 440 lbs - a maximum of 20 boxes per shipment - weight /box is 10kg. - our boxes are 38 x 30 x 20 cm  Please advise - is there an edit we can make in the plugin code to allow up to 20 boxes as above and override the defaults?  &#42;&#42;&#42; more information &#42;&#42;&#42;  In the ADMIN side for the UPS SHIPPING plugin I changed the unit measure in WAREHOUSE from KG to LBS here is what happened.  - the calculated price did NOT change !! - I can add more products and more weight to an order and still get a shipping cost  Not certain what is going on here please advise.  Thank you in advance.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 10 months ago, by [byoguru](/forum/user/11107-byoguru "View byoguru's Profile")       [Last Post](/forum/28-shipping-methods/893375-shipping-disappears-after-weight-goes-over-150-lbs-but#285725 "Okay. We will leave it at this point as it appears to work adequately.  Thank you for your input - we look forward to the next update to the plugin.  Best T") 8 years 10 months ago     by [byoguru](/forum/user/11107-byoguru "View byoguru's Profile") | Replies:9  Views:1540 | [Last Post](/forum/28-shipping-methods/893375-shipping-disappears-after-weight-goes-over-150-lbs-but#285725 "Okay. We will leave it at this point as it appears to work adequately.  Thank you for your input - we look forward to the next update to the plugin.  Best T") by [byoguru](/forum/user/11107-byoguru "View byoguru's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/892094-manual-shipping-method-default) | [Manual Shipping Method Default](/forum/28-shipping-methods/892094-manual-shipping-method-default "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.0 -- PHP version -- : 5.6.31 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : none  We have 3 shipping method options in this order of priority:  1) UPS 2) USPS 3) Local Store Pickup (manual)  Local Store Pickup is restricted to the state of Kansas only. It has text over ride set with a message that says where to pickup.  The problem is during checkout if your state is set to Kansas.  If you address = Kansas, then the shipping method always defaults to &quot;Local Store Pickup&quot; even thought it isn't first in the list AND the &quot;Auto select default shipping and payment methods&quot; is set to No.  This doesn't matter if Address &amp; Shipping are on different steps in the cart or on the same step.  This causes confusion as Kansas customer sees the override &quot;Shipping Address&quot; text with no way to change it.  The customer has to first select a different shipping method first, before they can adjust the address which is not intuitive, especially when they are on a separate step. But to be clear, it isn't any better when they are on the same step.  I don't believe the cart should be defaulting to that 3rd option - especially when the cart is set specifically not to auto select in the settings.  I'm in legacy cart mode but I've also tested this without too - same problem.  HikaShop Business 3.2.0 &#91;1709251147&#93; (upgraded to as of this post)")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 month ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")       [Last Post](/forum/28-shipping-methods/892094-manual-shipping-method-default#285627 "Hello,  Force shipping regardless of the weight   www.hikashop.com/support/documentation/5...ml#checkout&#95;shipping  Regards,") 8 years 10 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4  Views:2383 | [Last Post](/forum/28-shipping-methods/892094-manual-shipping-method-default#285627 "Hello,  Force shipping regardless of the weight   www.hikashop.com/support/documentation/5...ml#checkout&#95;shipping  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/893259-extra-transport-costs-for-a-specific-product-variant) | [Extra transport costs for a specific product variant](/forum/28-shipping-methods/893259-extra-transport-costs-for-a-specific-product-variant "Hi, I have a product with variants. Some variants, but not all of them, are in glass bottle. To send the glass bottles I need to use a specific box that are expensive. So I need to set an extra charge for the user that buy that specific variant in glass bottle. The extra charge have to be for each product: 1 €. Example: I buy 4 normal products. The normal shipping cost are 10€. I buy 2 normal products + 2 glass bottle products. The shipping cost have to be 10 + 1 +1 =12 Is there a way to doo that? Thanks a lot Best regards")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 10 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")       [Last Post](/forum/28-shipping-methods/893259-extra-transport-costs-for-a-specific-product-variant#285013 "Hi,  Not with a mass action. What you can do is export the hikashop&#95;shipping&#95;price table as a CSV in your phpmyadmin, add the entries you want in the CSV based on what you already have in there and import it back.") 8 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:979 | [Last Post](/forum/28-shipping-methods/893259-extra-transport-costs-for-a-specific-product-variant#285013 "Hi,  Not with a mass action. What you can do is export the hikashop&#95;shipping&#95;price table as a CSV in your phpmyadmin, add the entries you want in the CSV based on what you already have in there and import it back.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/893206-odd-service-label-and-inaccurate-delivery-estimates-in-fedex-plugin) | [Odd service label and inaccurate delivery estimates in FedEx plugin](/forum/28-shipping-methods/893206-odd-service-label-and-inaccurate-delivery-estimates-in-fedex-plugin "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : any  Three issues with the FedEx shipping plugin:  1) The FedEx shipping plugin shows one of the FedEx services as &quot;FedEx Express Saver Time Pickup&quot; - this is not a known FedEx shipping service. The plugin uses this shipping service name in the backend, in the cart and in the notification emails. I am assuming that the intended service is supposed to be &quot;FedEx Express Saver&quot;, which is the service we generally use. I feel that the erroneous name will confuse our customers since it makes it sound like they will have to pick up their package rather than having it delivered. Please let me know how to make corrections to this shipping service name.  2) The FedEx shipping plugin appears to use some inaccurate language for the estimated arrival times (for the Express Saver service it says &quot;5 days after shipping it&quot; - it should say &quot;3 business days&quot;). Please let me know how to correct this language.  3) The FedEx shipping plugin does not provide any estimated arrival times for the ground service, but does output language that says no estimate available. Please let me know if there is a way to make general corrections to this language.  Many thanks.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 10 months ago, by [arinehart](/forum/user/14933-arinehart "View arinehart's Profile")       [Last Post](/forum/28-shipping-methods/893206-odd-service-label-and-inaccurate-delivery-estimates-in-fedex-plugin#284852 "Hello,  If you want to dit the &quot;arrival time estimate&quot; text, the solution will probably be to directly edit the value of that translation key : ESTIMATED&#95;TIME&#95;AFTER&#95;SEND  Yes and in that case, the solution will probably be to directly edit the name property of the shipping service through the file &quot;plugins&#92;hikashopshipping&#92;fedex&#92;fedex.php&quot;, by editing these lines :  We'll of course try to improve the FedEx shipping plugin on future Hikashop updates, thank you for your feedback !") 8 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:1302 | [Last Post](/forum/28-shipping-methods/893206-odd-service-label-and-inaccurate-delivery-estimates-in-fedex-plugin#284852 "Hello,  If you want to dit the &quot;arrival time estimate&quot; text, the solution will probably be to directly edit the value of that translation key : ESTIMATED&#95;TIME&#95;AFTER&#95;SEND  Yes and in that case, the solution will probably be to directly edit the name property of the shipping service through the file &quot;plugins&#92;hikashopshipping&#92;fedex&#92;fedex.php&quot;, by editing these lines :  We'll of course try to improve the FedEx shipping plugin on future Hikashop updates, thank you for your feedback !") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/893229-shipping-with-code-postal) | [Shipping with code postal](/forum/28-shipping-methods/893229-shipping-with-code-postal "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26  Hello,  The payment has been made as a guest with registration, the buyer entered the email, telephone and zip code, we need the shipping through the postal codes, which are grouped by three areas, but there are no consecutive numbers, there are what a way that when the user chooses his shipping method by means of the zip code that entered the registry  Thanks")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 10 months ago, by [andreakekan](/forum/user/54604-andreakekan "View andreakekan's Profile")       [Last Post](/forum/28-shipping-methods/893229-shipping-with-code-postal#284711 "Hi,  In the menu System&gt;Shipping methods, you can create &quot;manual shipping methods&quot; via the &quot;new&quot; button. In each one, you have a min and a max post code restriction setting you can use to restrict that shipping method to a range of post codes. So you can create as many shipping methods as you want with the different post codes for your different areas.") 8 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1105 | [Last Post](/forum/28-shipping-methods/893229-shipping-with-code-postal#284711 "Hi,  In the menu System&gt;Shipping methods, you can create &quot;manual shipping methods&quot; via the &quot;new&quot; button. In each one, you have a min and a max post code restriction setting you can use to restrict that shipping method to a range of post codes. So you can create as many shipping methods as you want with the different post codes for your different areas.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/892826-shipping-fragile-products) | [Shipping fragile products](/forum/28-shipping-methods/892826-shipping-fragile-products "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.19 -- Browser(s) name and version -- : firefox 57  1. If someone buys more porducts, including a fragile one, then we would like to increase the price of the shipping with a fix amount independent of the shipping method. 2. After a certain amount the shipping is free of charge. In this case we don't want to add this extra payment in case of fragile products.  Are these possible to set?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [hlsystem](/forum/user/52912-hlsystem "View hlsystem's Profile")       [Last Post](/forum/28-shipping-methods/892826-shipping-fragile-products#284717 "Thank you! That's a good solution.") 8 years 10 months ago     by [hlsystem](/forum/user/52912-hlsystem "View hlsystem's Profile") | Replies:4  Views:988 | [Last Post](/forum/28-shipping-methods/892826-shipping-fragile-products#284717 "Thank you! That's a good solution.") by [hlsystem](/forum/user/52912-hlsystem "View hlsystem's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/892619-pas-de-methode-de-livraison-disponible) | [Pas de méthode de livraison disponible](/forum/28-shipping-methods/892619-pas-de-methode-de-livraison-disponible "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.0.17  Bonjour,  Voici j'imagine un marronnier, le fameux problème &quot;Pas de méthode de livraison disponible&quot;...  Alors je précise que c'est pour un site en cours de développement, je n'ai pas encore acheté la License, je compte l'acheter au lancement du site (quand j'aurais configuré et fini mon intégration), en attendant j'ai installé la Business: 3.2.1, car j'ai déjà deux sites avec hikashop... et bientôt trois :)  Bref, alors petit topo, je voudrais utilisé Envoimoinscher de Boxtal :  - oui mon plugin est bien activé - je suis en mode environnement test pour le plugin - j'ai bien mis un poid et une dimension à mon produit. - la mesure des dimensions et bien en cm (et j'aimerai bien savoir comment le mettre par Default en centimètre, car là par Default c'est en mètre) - dans &quot;configuration&quot; mon &quot;passage en caisse&quot;, j'ai bien mis l'étape &quot;point de retrait&quot;  J'ai essaye de voir en créent rapidement un envoi manuel avec un prix au hasard, là je n'ai pas de problème, ce n'est que avec le plugin d'envoi &quot;envoimoinscher&quot; que j'ai un soucie  Et derniere chose, l'étape dans le panier &quot;point de retrait&quot; est nommé bizarrement : &quot;HIKASHOP&#95;CHECKOUT&#95;PLG.SHOP.PICKUPPOINTS&quot;  Voilà, je crois que j'ai fait le tour, pourriez vous m'aider ? je peux vous fournir un acces admin  Merci ;)")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 week ago, by [pincealinge](/forum/user/43848-pincealinge "View pincealinge's Profile")       [Last Post](/forum/28-shipping-methods/892619-pas-de-methode-de-livraison-disponible#284687 "Bonjour,  Dans ce cas, ce que je ferais, c'est de modifier un peu la fonction display de plugins/hikashop/mondialrelay/mondialrelay&#95;class.php pour vérifier le pays de l'adresse de livraison du panier et ne rien afficher pour les autres pays.  Quelque chose de ce genre: $addressClass = hikashop&#95;get('class.address'); $address = $addressClass-&gt;get($shipping&#95;address); if($address-&gt;address&#95;coutry == 'XXX') return '';") 8 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14  Views:2292 | [Last Post](/forum/28-shipping-methods/892619-pas-de-methode-de-livraison-disponible#284687 "Bonjour,  Dans ce cas, ce que je ferais, c'est de modifier un peu la fonction display de plugins/hikashop/mondialrelay/mondialrelay&#95;class.php pour vérifier le pays de l'adresse de livraison du panier et ne rien afficher pour les autres pays.  Quelque chose de ce genre: $addressClass = hikashop&#95;get('class.address'); $address = $addressClass-&gt;get($shipping&#95;address); if($address-&gt;address&#95;coutry == 'XXX') return '';") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/893201-mondial-relay-ne-repond-pas) | [Mondial Relay ne répond pas](/forum/28-shipping-methods/893201-mondial-relay-ne-repond-pas "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.23 -- Browser(s) name and version -- : Chrome 62.0.3202.94 -- Error-message(debug-mod must be tuned on) -- : Erreur à l'obtention des données de géolocalisation : &#91;3&#93; Timeout expired  Bonjour, je ne parviens pas à utiliser Mondial Relay avec Hikashop. Au moment de payer, après avoir tapé la ville et le code postal, rien, parfois un message d'erreur du type :&quot; erreur à l'obtention des données de géolocalisation : &#91;3&#93; Timeout expired&quot;.  Ayant la version Business, j'ai pu ajouter un champs personnalisé sur la table order comme stipulé dans la doc (cf ci-dessous) : -   cinnk.com/forum/extensions-tierces/1617-...ondial-relay?start=6  -   www.hikashop.com/support/documentation/2...h-mondial-relay.html  J'ai un compte Mondial Relay J'ai une Clé d'API Google Maps.  Mondial Relay, contacté par mail, me répond que &quot;votre site est développé sur une solution non partenaire car HIKASHOP n’a pas développé de module MONDIAL RELAY&quot; ... ce alors que j'ai trouvé, paramétré le module en question... comprends pas.  Je pense que je ne suis pas là mais reste bloqué pour le moment.  Merci de votre aide.  Cordialement  Christophe")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 10 months ago, by [mauboussin](/forum/user/47611-mauboussin "View mauboussin's Profile")       [Last Post](/forum/28-shipping-methods/893201-mondial-relay-ne-repond-pas#284670 "Bonjour,  Nous ne faisons pas de support par téléphone. Merci d'utiliser l'option &quot;access level&quot; du produit pour le restreindre à un groupe utilisateur particulier et ajouter ce groupe à notre compte de test hikashop et ensuite fournir un lien vers la page produit en question. Ainsi, nous pourrons reproduire le soucis sans problème.  Et oui, Mondial relay fonctionne avec HikaShop. J'ai moi-même développé le plugin et nous avons régulièrement des personnes nous posant des questions sur son utilisation et il fonctionne très bien.") 8 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1064 | [Last Post](/forum/28-shipping-methods/893201-mondial-relay-ne-repond-pas#284670 "Bonjour,  Nous ne faisons pas de support par téléphone. Merci d'utiliser l'option &quot;access level&quot; du produit pour le restreindre à un groupe utilisateur particulier et ajouter ce groupe à notre compte de test hikashop et ensuite fournir un lien vers la page produit en question. Ainsi, nous pourrons reproduire le soucis sans problème.  Et oui, Mondial relay fonctionne avec HikaShop. J'ai moi-même développé le plugin et nous avons régulièrement des personnes nous posant des questions sur son utilisation et il fonctionne très bien.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 10 months ago |
| [](/forum/28-shipping-methods/893182-restrict-zip-codes) | [Restrict Zip Codes](/forum/28-shipping-methods/893182-restrict-zip-codes "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.3  I need to block a handful of Zip Codes from being able to ship to. The restriction of blocking states works great but Zip Codes not so much. What I've done is setup a &quot;Do Not Ship&quot; custom zone and added a bunch of states as sub-zones to that. Then set the Manual Shipping Plugin to restrict that &quot;Do Not Ship&quot; zone. I need to add Zip Codes to that zone though so that they are also blocked. A min/max zip code setup won't help since I am blocking several different zip codes that fall all over any range. ie. 62052, 34239 and 91945.  Also is it possible to block an entire city and/or county?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [simplecms](/forum/user/32423-simplecms "View simplecms's Profile")       [Last Post](/forum/28-shipping-methods/893182-restrict-zip-codes#284448 "Hi,  In that case, I would recommend looking at the brainforge manual shipping plugin:   brainforge.co.uk/shop/paid-downloads/hik...ods/product/5-manual  It's an improved version of our manual shipping plugin which supports advanced setup of zip code ranges.  There is no system to block directly a city or a county since there is no such list in HikaShop. Usually, we recommend to use zip code ranges in that case.") 8 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1153 | [Last Post](/forum/28-shipping-methods/893182-restrict-zip-codes#284448 "Hi,  In that case, I would recommend looking at the brainforge manual shipping plugin:   brainforge.co.uk/shop/paid-downloads/hik...ods/product/5-manual  It's an improved version of our manual shipping plugin which supports advanced setup of zip code ranges.  There is no system to block directly a city or a county since there is no such list in HikaShop. Usually, we recommend to use zip code ranges in that case.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/893129-shipping-from-different-locations-drop-shipping) | [Shipping from different locations (drop shipping)](/forum/28-shipping-methods/893129-shipping-from-different-locations-drop-shipping "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.30-pl0-gentoo -- Browser(s) name and version -- : chrome 61.0.3163.100  My business does a huge amount of drop shipping directly from manufactures. This means the source address of the various products is not the same.  When I use the USPS module, for example, it assumes the same source zip code for all items shipping and it assumes it's at my location. This gives me incorrect shipping calculations. Is there a way to fix this?  A simplified example to try and demonstrate further.  My Shop = Kansas City MO Product 1, Apples, located in = Los Angeles CA Product 2, Oranges, located in = Tampa FL Customer 1 = Omaha NE  Now Customer 1 browses my site and adds Apples and Oranges to his cart. The USPS module calculates shipping those Apples and Oranges from Kansas City MO --&gt; Omaha NE. Where as it should have done two calculates like this: Apples - Los Angeles CA --&gt; Omaha NE Oranges - Tampa FL --&gt; Omaha NE  Does that make sense? I'm wondering how this gets done? How do others that drop ship deal with calculating shipping?  I tried looking at putting products into Warehouses and hoping Warehouses would have unique addresses but that doesn't exist. So then I tried looking at Zones but found no way to integrate them. What am I missing?  Thanks so much for any guidance or help Malcolm")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")       [Last Post](/forum/28-shipping-methods/893129-shipping-from-different-locations-drop-shipping#284416 "My website is fixed now so that won't do any good for your testing. However did you see this forum post?    www.hikashop.com/support/forum/shipping-...on-singel-order.html  He had the exact same problem. I informed him of this thread and my fix and it worked for him too. So there's at least one other person who ran into this same bug.") 8 years 11 months ago     by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile") | Replies:8  Views:1270 | [Last Post](/forum/28-shipping-methods/893129-shipping-from-different-locations-drop-shipping#284416 "My website is fixed now so that won't do any good for your testing. However did you see this forum post?    www.hikashop.com/support/forum/shipping-...on-singel-order.html  He had the exact same problem. I informed him of this thread and my fix and it worked for him too. So there's at least one other person who ran into this same bug.") by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/880040-ups-shipping-plugin-no-shipping-method-found) | [UPS Shipping Plugin - No shipping method found](/forum/28-shipping-methods/880040-ups-shipping-plugin-no-shipping-method-found "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Safari 5.1.1 -- Error-message(debug-mod must be tuned on) -- : No shipping method found  I am unable to get the UPS shipping method plugin to function. I have checked the manual, FAQs and Forum posts, but am still unable to isolate the problem/solution. I suspect it might relate to the warehouse setup in Product versus UPS settings.  The site is offline. I have attached 5 screen shots (removed certain account/product details). I can provide login credentials.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 11 years 3 weeks ago, by [ericbasica](/forum/user/39220-ericbasica "View ericbasica's Profile")       [Last Post](/forum/28-shipping-methods/880040-ups-shipping-plugin-no-shipping-method-found#284347 "Hey,  thank you for the reply. I actually had all the UPS information entered, also our real address. I found the issue. Under the warehouse in the UPS configuration, I had 'Florida' under state, instead of 'FL'. After I changed that everything worked fine... Just took me a while to find that.") 8 years 11 months ago     by [sascha](/forum/user/54374-sascha "View sascha's Profile") | Replies:9  Views:2388 | [Last Post](/forum/28-shipping-methods/880040-ups-shipping-plugin-no-shipping-method-found#284347 "Hey,  thank you for the reply. I actually had all the UPS information entered, also our real address. I found the issue. Under the warehouse in the UPS configuration, I had 'Florida' under state, instead of 'FL'. After I changed that everything worked fine... Just took me a while to find that.") by [sascha](/forum/user/54374-sascha "View sascha's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order) | [Unable to choose multiple shipping options on singel order](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order "-- url of the page with the problem -- :   aquacorals.com  -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.0.26 -- Browser(s) name and version -- : FireFox 57.0.2  This website sells both live aquarium fish and dry fish supplies and are sent from different warehouses with different shipping methods (fedex and usps). When both a live item and a supply is chosen we are unable to choose the two different shipping methods/warehouses (radio button won't select) and we get an error to &quot;Please select your shipping information&quot; when addresses are filled out properly and selected properly. We are able to order the types of products separately.  Please see the attached image  The #1 Shows that no radio button is or can be chosen for the fedex  The #2 shows that even though there is no radio button chosen the math is done correctly for the shipping value  The #3 is obviously the error when we click &quot;Submit&quot;")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order#284324 "No problem. Glad that helped.") 8 years 11 months ago     by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile") | Replies:3  Views:1330 | [Last Post](/forum/28-shipping-methods/893162-unable-to-choose-multiple-shipping-options-on-singel-order#284324 "No problem. Glad that helped.") by [malcolmv8](/forum/user/48244-malcolmv8 "View malcolmv8's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/893118-ups-plugin-misiing-specific-configuration) | [UPS Plugin misiing Specific Configuration](/forum/28-shipping-methods/893118-ups-plugin-misiing-specific-configuration "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7  I try to configure my UPS Plugin, I find Generic configuration, Restriction on Hikashop 3.2.1. On my older version of Hikashop 2.3.0, I have Specific configuration and warehouse, what is going on here.  Second question, I cannot find the USPS Plugin in my shipping method. I try to look for it in Hikashop folder, back, extension, and find the USPS shipping plugin, I zip it up, using Joomla installer, but failed to install. So, is there a link I can find a stand alone USPS plugin I can download? Thanks!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [Nobrainer](/forum/user/7056-nobrainer "View Nobrainer's Profile")       [Last Post](/forum/28-shipping-methods/893118-ups-plugin-misiing-specific-configuration#284112 "Hello,  1 - Please provide a screenshot in order to illustrate and show us what is your issue.  2 - The USPS plugin is automatically installed with the HikaShop packages. So you should have to uninstall that plugin manually. Best would be to perform an HikaShop update so it will re-install that plugin.  Regards,") 8 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:777 | [Last Post](/forum/28-shipping-methods/893118-ups-plugin-misiing-specific-configuration#284112 "Hello,  1 - Please provide a screenshot in order to illustrate and show us what is your issue.  2 - The USPS plugin is automatically installed with the HikaShop packages. So you should have to uninstall that plugin manually. Best would be to perform an HikaShop update so it will re-install that plugin.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/893073-dhl-shipping-methods) | [DHL Shipping methods](/forum/28-shipping-methods/893073-dhl-shipping-methods "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.7.1 -- PHP version -- : 7 -- Browser(s) name and version -- : mozilla  Is there any plugin to avail the DHL shipping plugin in hikashop ?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [khushbooV](/forum/user/54317-khushboov "View khushbooV's Profile")       [Last Post](/forum/28-shipping-methods/893073-dhl-shipping-methods#283902 "Hi,  There is no such plugin available so far. I'm not sure anymore which one, but either TsukiDev or Obsidev ( our partners :   www.hikashop.com/home/our-partners.html  ) were talking about developing such shipping plugin for HikaShop. So you might want to contact them.") 8 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1481 | [Last Post](/forum/28-shipping-methods/893073-dhl-shipping-methods#283902 "Hi,  There is no such plugin available so far. I'm not sure anymore which one, but either TsukiDev or Obsidev ( our partners :   www.hikashop.com/home/our-partners.html  ) were talking about developing such shipping plugin for HikaShop. So you might want to contact them.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 11 months ago |
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