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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/893056-about-wishlist-on-product-icon-and-some-relevant-settings) | [About Wishlist on Product, Icon, and Some Relevant Settings](/forum/28-shipping-methods/893056-about-wishlist-on-product-icon-and-some-relevant-settings "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.31  on ones which are already in Wishlist and one ones in remaining)? 3. From 2., how shall we set them in intrinsic setting items? Otherwise, how shall we modify the codes as per how we wish them to be? Or could you please send the sample codes?  Thank you (guys) very much! Your solution(s) are appreciative a lot!!!&#91;/color&#93;")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [john\_yen\_CoNutri](/forum/user/54169-john-yen-conutri "View john&#95;yen&#95;CoNutri's Profile")       [Last Post](/forum/28-shipping-methods/893056-about-wishlist-on-product-icon-and-some-relevant-settings#283824 "Hi,  1. You can use CSS code to hide the text and add an icon image instead. Or even use a translation override to change the text into the HTML code for an image:   www.hikashop.com/support/documentation/1...ize-the-display.html    www.hikashop.com/download/languages.html#modify  2. There is no easy way to do it because there is no class on the buttons to easily differentiate between both in CSS code. So it would require modifying the view file displaying the buttons to add PHP code to do that processing. For a developer it shouldn't be complex, but if you're not one, then you won't be able to unless you hire one to add that for you.  3. To know where to change the buttons, you can use the &quot;display view files&quot; setting of the HikaShop configuration as explained in the &quot;customize the display&quot; link above. But the PHP to add, while not that complex still requires some proper development. So even if that's easy, a developer will still have to spend 1 or 2 hours looking into it. So I can't give you the code to use as that's outside normal user support. If you need someone to help you with that and don't have a developer on hand, you can contact our partners:   www.hikashop.com/home/our-partners.html") 8 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1277 | [Last Post](/forum/28-shipping-methods/893056-about-wishlist-on-product-icon-and-some-relevant-settings#283824 "Hi,  1. You can use CSS code to hide the text and add an icon image instead. Or even use a translation override to change the text into the HTML code for an image:   www.hikashop.com/support/documentation/1...ize-the-display.html    www.hikashop.com/download/languages.html#modify  2. There is no easy way to do it because there is no class on the buttons to easily differentiate between both in CSS code. So it would require modifying the view file displaying the buttons to add PHP code to do that processing. For a developer it shouldn't be complex, but if you're not one, then you won't be able to unless you hire one to add that for you.  3. To know where to change the buttons, you can use the &quot;display view files&quot; setting of the HikaShop configuration as explained in the &quot;customize the display&quot; link above. But the PHP to add, while not that complex still requires some proper development. So even if that's easy, a developer will still have to spend 1 or 2 hours looking into it. So I can't give you the code to use as that's outside normal user support. If you need someone to help you with that and don't have a developer on hand, you can contact our partners:   www.hikashop.com/home/our-partners.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892712-usps-pulling-parcel-instead-of-flat-rate-pricing-for-first-class-mail) | [USPS pulling parcel instead of flat rate pricing for First Class Mail](/forum/28-shipping-methods/892712-usps-pulling-parcel-instead-of-flat-rate-pricing-for-first-class-mail "-- url of the page with the problem -- :   outerlayerskins.com/index.php  -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.32 -- Browser(s) name and version -- : Google Chrome 61.0.3163.100  When I enter the shipping configuration on my USPS Plugin, I have the First Class Mail type set for &quot;Flat,&quot; yet it continues to pull up the parcel cost, regardless. While this doesn't effect USPS Priority Mail, as it doesn't differentiate between flat and parcel, it DOES effect the price between flat and parcel for First Class Mail. I even tried creating two different USPS shipping options, one specifically for Priority Mail, and one for First Class Mail.  Here's the screen caps.  Priority Mail configuation  First class mail (by the way, flat is misspelled - just noticed that)  The product dimension screen … errors out in Priority Mail if the dimensions are not filled out, but I've tried leaving the weight out, as well as the dimensions, to no avail.  The checkout screen, showing (at the bottom) the USPS First Class Mail International Cost. By actual configuation, that cost is for a parcel, and not for a flat. It gives this price no matter what I select in the shipping configuration, or what I select for dimensions in the product page Restrictions and Dimensions section.  What am I missing here?")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 5 days ago, by [artroland](/forum/user/16630-artroland "View artroland's Profile")       [Last Post](/forum/28-shipping-methods/892712-usps-pulling-parcel-instead-of-flat-rate-pricing-for-first-class-mail#283372 "Hello,  The USPS shipping plugin will only : - Send information about your customer's order to the USPS platform - Receive available shipping services rates from the USPS platform - Display it so that the customer can choose which service he wants  So if information about your customer's order products and shipping address are correctly sent to the USPS shipping platform, then the problem is coming from what's returned from the USPS shipping platform. The best solution will be to contact the USPS platform, but if your found a workaround it's all good.") 8 years 11 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:15  Views:1717 | [Last Post](/forum/28-shipping-methods/892712-usps-pulling-parcel-instead-of-flat-rate-pricing-for-first-class-mail#283372 "Hello,  The USPS shipping plugin will only : - Send information about your customer's order to the USPS platform - Receive available shipping services rates from the USPS platform - Display it so that the customer can choose which service he wants  So if information about your customer's order products and shipping address are correctly sent to the USPS shipping platform, then the problem is coming from what's returned from the USPS shipping platform. The best solution will be to contact the USPS platform, but if your found a workaround it's all good.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/881066-ups-shipping-options-not-sorted-by-price) | [UPS Shipping Options Not Sorted by Price](/forum/28-shipping-methods/881066-ups-shipping-options-not-sorted-by-price "-- url of the page with the problem -- :   www.nicaboyne.com  -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.44 -- Browser(s) name and version -- : Chrome OSX -- Error-message(debug-mod must be tuned on) -- : N/A  Hi All,  Our UPS shipping plugin is working largely as expected. However, I notice that if the customer doesn't quality for free shipping (orders &gt; $49), the default option for UPS is Next-Day Air.  That's a very expensive shipping option and may dissuade customers from completing their order. Why is the plugin not defaulting to the cheapest option?  I am looking to the Checkout view and notice the version my client's site is using is customized (not by me). Is this where the ordering would be done and do you have a recommendation for where in 2.6.0 the shipping method details would be ordered?  Thanks!")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 10 years 11 months ago, by [killnine](/forum/user/38536-killnine "View killnine's Profile")       [Last Post](/forum/28-shipping-methods/881066-ups-shipping-options-not-sorted-by-price?start=20#283414 "Now that's what I'm talking about... That worked AWESOME !! It sorts as expected and picks the first item as the default. EXACTLY what I needed. Thanks again as the support for Hikashop is great....") 8 years 11 months ago     by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile")   - [1](/forum/28-shipping-methods/881066-ups-shipping-options-not-sorted-by-price?start=0 "Page:1") - [2](/forum/28-shipping-methods/881066-ups-shipping-options-not-sorted-by-price?start=20 "Page:2") | Replies:28  Views:6989 | [Last Post](/forum/28-shipping-methods/881066-ups-shipping-options-not-sorted-by-price?start=20#283414 "Now that's what I'm talking about... That worked AWESOME !! It sorts as expected and picks the first item as the default. EXACTLY what I needed. Thanks again as the support for Hikashop is great....") by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892518-custom-shipping-plugin) | [Custom Shipping Plugin](/forum/28-shipping-methods/892518-custom-shipping-plugin "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6  Our Distributor has a webservice we are connecting to and we we are creating a custom shipping plugin. Our distributor said to display the Shipping rates useing the GetVariousFlatRates, that it will return an array of various ship methods and the cost available. My developer thinks we should use the current shipping plugins and populate the rates from there server but I am not sure that there is a function that does that. Can we display an array of shipping methods and rates brought in from our distributors WS? See link for soap call...thanks    ws.anchordistributors.com/anchorwebservi...=GetVariousFlatRates")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 weeks ago, by [ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile")       [Last Post](/forum/28-shipping-methods/892518-custom-shipping-plugin#283342 "I have relayed the info to the developers...they are in Russia so it night time now...") 8 years 11 months ago     by [ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile") | Replies:10  Views:2461 | [Last Post](/forum/28-shipping-methods/892518-custom-shipping-plugin#283342 "I have relayed the info to the developers...they are in Russia so it night time now...") by [ChristianLocal](/forum/user/35348-christianlocal "View ChristianLocal's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892463-not-sure-if-this-is-a-problem-with-the-usps-plugin-or-usps-webtools) | [Not sure if this is a problem with the USPS Plugin or USPS Webtools](/forum/28-shipping-methods/892463-not-sure-if-this-is-a-problem-with-the-usps-plugin-or-usps-webtools "-- url of the page with the problem -- :   www.eutopiantrader.com  -- HikaShop version -- : 3.2 -- Joomla version -- : 3.7.5  When selecting Shipping Class or Priority Mail (not express) and selecting Flat Rate Padded Envelope, the rate being returned is the rate for Priority Mail Express 2nd Day which according to the plugin there isn't even a choice for that in the US, However, I can assure you there is, and that is the rate being returned which is not good, especially since it's almost 3 times more expensive.  The rate being returned is for Priority Mail Express 2-Day™ Flat Rate Envelope, when I have it set for Priority Mail, Flat Rate Padded Envelope. This is a huge problem for me, so to head this off, I also opened an issue with USPS to see what may have changed on their side because this was working perfectly about 2 weeks ago when I last tested this.  If anyone has any thoughts please let me know. Thanks.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 3 weeks ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")       [Last Post](/forum/28-shipping-methods/892463-not-sure-if-this-is-a-problem-with-the-usps-plugin-or-usps-webtools#283183 "Hey Mohamed,  Thanks for the reply and sorry for no follow up on my end. After I was home from the hospital for a few days, I was having a ton of pain again, and was admitted back to the hospital as the problem I was here for over 3 weeks ago has gotten worse, so now I am back in the hospital for an indeterminate amount of time, and likely will be 2 - 3 weeks so I have not even had a chance to have another look into this issue. Your reply was what I was looking for so you answered my questions :)  Once I get out of here and I am on the mend, I will be able to get things working again, get the site back operational, and get a bunch of testing done to see if this is still an issue. Though I am pretty sure that we just had an older version of the USPS plugin for some reason which did not have the fixes that were put in to the HikaShop 3.2 release since the release notes state that that version had a fix for incorrect rates being returned, and it seemed from the tests I did get in that once you manually installed the version that included the debug options, the problem seemed to have gone away, but my tests for that were very basic and no where near enough to make any claims that the problem is truly fixed right now.  I will surely get you an update once I am free from this hospital bed.  Cheers and Thank you!  John") 8 years 11 months ago     by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:18  Views:1628 | [Last Post](/forum/28-shipping-methods/892463-not-sure-if-this-is-a-problem-with-the-usps-plugin-or-usps-webtools#283183 "Hey Mohamed,  Thanks for the reply and sorry for no follow up on my end. After I was home from the hospital for a few days, I was having a ton of pain again, and was admitted back to the hospital as the problem I was here for over 3 weeks ago has gotten worse, so now I am back in the hospital for an indeterminate amount of time, and likely will be 2 - 3 weeks so I have not even had a chance to have another look into this issue. Your reply was what I was looking for so you answered my questions :)  Once I get out of here and I am on the mend, I will be able to get things working again, get the site back operational, and get a bunch of testing done to see if this is still an issue. Though I am pretty sure that we just had an older version of the USPS plugin for some reason which did not have the fixes that were put in to the HikaShop 3.2 release since the release notes state that that version had a fix for incorrect rates being returned, and it seemed from the tests I did get in that once you manually installed the version that included the debug options, the problem seemed to have gone away, but my tests for that were very basic and no where near enough to make any claims that the problem is truly fixed right now.  I will surely get you an update once I am free from this hospital bed.  Cheers and Thank you!  John") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892909-erreur-1054-unknown-column-cart-shipping-address-ids-in-field-list) | [Erreur: 1054 Unknown column 'cart\_shipping\_address\_ids' in 'field list'](/forum/28-shipping-methods/892909-erreur-1054-unknown-column-cart-shipping-address-ids-in-field-list "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 7.1 -- Browser(s) name and version -- : Firefox Quantum 57 -- Error-message(debug-mod must be tuned on) -- : Erreur: 1054  Unknown column 'cart&#95;shipping&#95;address&#95;ids' in 'field list'  Hello,  This is my error during the checkout process (when i click on &quot;Order now&quot; :  Erreur: 1054  Unknown column 'cart&#95;shipping&#95;address&#95;ids' in 'field list'  Thanks for your help Arnaud")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile")       [Last Post](/forum/28-shipping-methods/892909-erreur-1054-unknown-column-cart-shipping-address-ids-in-field-list#283145 "Hello,  Please go in the HikaShop configuration panel and click on the toolbar button &quot;check database&quot;. It will fix your database and the missing columns, including the &quot;cart&#95;shipping&#95;address&#95;ids&quot; one.  Regards,") 8 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:1024 | [Last Post](/forum/28-shipping-methods/892909-erreur-1054-unknown-column-cart-shipping-address-ids-in-field-list#283145 "Hello,  Please go in the HikaShop configuration panel and click on the toolbar button &quot;check database&quot;. It will fix your database and the missing columns, including the &quot;cart&#95;shipping&#95;address&#95;ids&quot; one.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892868-internal-server-error-when-i-change-shipping-options) | [Internal Server Error when I change shipping options](/forum/28-shipping-methods/892868-internal-server-error-when-i-change-shipping-options "-- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.3 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Internal Server Error  Hi,  On the check out page, Internal Server Error appears when I change the shipping options. I changed the Joomla error report to &quot;maximam&quot; but it didn't show any more details. (Please see attached)  Could you advice us what could be the cause?  &#42;To avoid getting error, we currently turned off one of the option for domestic post so there are only &quot;International&quot; or &quot;Domestic&quot;. Eventually we want to have the option with standard or express for domestic shipping. Can we have the option for the same zone and weight? I wonder this is the cause of the error? If so, how could we set the options(lower price domestic standard and higher price domestic express)?  Thank you,")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [GETSET](/forum/user/52944-getset "View GETSET's Profile")       [Last Post](/forum/28-shipping-methods/892868-internal-server-error-when-i-change-shipping-options#282977 "Hi,  Hard to say. It could be a bug in HikaShop, it could be a bug in another extension, or another extension conflicting with HikaShop. Or it could even be an issue with not enough resources for some specific action. The best is to get the real PHP error message behind that generic Apache error message. If it doesn't display on the page, it usually means that it's because of how the web server is configured, and in that case, you need to check the PHP error log of the server directly for the fatal error message corresponding to the issue. If you don't know where to look for the PHP error log, you might want to ask your hosting support as it depends on how your server is configured.") 8 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:978 | [Last Post](/forum/28-shipping-methods/892868-internal-server-error-when-i-change-shipping-options#282977 "Hi,  Hard to say. It could be a bug in HikaShop, it could be a bug in another extension, or another extension conflicting with HikaShop. Or it could even be an issue with not enough resources for some specific action. The best is to get the real PHP error message behind that generic Apache error message. If it doesn't display on the page, it usually means that it's because of how the web server is configured, and in that case, you need to check the PHP error log of the server directly for the fatal error message corresponding to the issue. If you don't know where to look for the PHP error log, you might want to ask your hosting support as it depends on how your server is configured.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892846-how-to-hide-default-shipping-fees-in-cart-view) | [How to Hide Default Shipping Fees in Cart View](/forum/28-shipping-methods/892846-how-to-hide-default-shipping-fees-in-cart-view "-- HikaShop version -- : 3.2.1 Essential -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.32 -- Browser(s) name and version -- : Chrome, Firefox  Hi, Is there a way to hide the display of the 'Shipping' charges line in the Cart view? If there is, which script should be amended?  Is there a way program the system for the following 2 scenarios: (1) If single item selected/purchase, add shipping and then checkout. (2) If more than 1 item selected/purchase, the next step would display the various shipping options for selection. Then for more than 1 item, proceed to next step with various shipping options for selection  Is there an option to create a process whereby the shipping charges are determined offline, (ie based on the selected products above a certain quantity, then we would determine the cost of delivery) then advise the buyer the shipping cost payable.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [Intellitech2017](/forum/user/52020-intellitech2017 "View Intellitech2017's Profile")       [Last Post](/forum/28-shipping-methods/892846-how-to-hide-default-shipping-fees-in-cart-view#282914 "Hi,  1. I don't understand what you mean ? Why display the total with the shipping cost if you don't display the shipping costs in the cart ? And what modification did you do where ? What was a concrete result (screenshot ?) and what were you expecting exactly ?  2. I don't understand what you mean with restrictions. There is no restrictions here. You asked how to set different shipping prices per product, and I answered you about that. When you configure shipping prices per product, you can set a shipping price X for product A and a shipping price Y for product B. If you have both A and B in the cart, with each a quantity of 1, the shipping price will be X+Y. Isn't that what you want ? And yes, for product A, you can have a shipping price X for quantities of 1-5 for that product A and a shipping price Y for quantities of 6-10 for product A. To do that, you need to configure a shipping price of X with a min qty of 1 and another shipping price Y with a min qty 6 in the product A.") 8 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1294 | [Last Post](/forum/28-shipping-methods/892846-how-to-hide-default-shipping-fees-in-cart-view#282914 "Hi,  1. I don't understand what you mean ? Why display the total with the shipping cost if you don't display the shipping costs in the cart ? And what modification did you do where ? What was a concrete result (screenshot ?) and what were you expecting exactly ?  2. I don't understand what you mean with restrictions. There is no restrictions here. You asked how to set different shipping prices per product, and I answered you about that. When you configure shipping prices per product, you can set a shipping price X for product A and a shipping price Y for product B. If you have both A and B in the cart, with each a quantity of 1, the shipping price will be X+Y. Isn't that what you want ? And yes, for product A, you can have a shipping price X for quantities of 1-5 for that product A and a shipping price Y for quantities of 6-10 for product A. To do that, you need to configure a shipping price of X with a min qty of 1 and another shipping price Y with a min qty 6 in the product A.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892787-shipping-manual-restrictions-warehouse-i-can-not-add) | [shipping manual - Restrictions - warehouse I can not add](/forum/28-shipping-methods/892787-shipping-manual-restrictions-warehouse-i-can-not-add "-- url of the page with the problem -- :   furdoszoba2.vilagweb.hu/  -- HikaShop version -- : 2.6.4. -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6.18 -- Browser(s) name and version -- : google chrome 62.0.3202.94  Hikashop business  Hello!  I would like some products to be delivered for free. I was thinking of creating a warehouse and putting these products into this warehouse. Then I create a &quot;free shipping&quot; delivery mode. At the constraints I set up this warehouse. It's just the trouble I can not pick the warehouse. What's the problem? Why can not I choose the warehouse? Can I ask for help? Thank you very much!  Best regards, Csaba")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 8 years 11 months ago, by [furdoszobasziget](/forum/user/51731-furdoszobasziget "View furdoszobasziget's Profile")       [Last Post](/forum/28-shipping-methods/892787-shipping-manual-restrictions-warehouse-i-can-not-add#282681 "Thank You! In &quot;vex&quot; option mode work it!  Best Regards, Csaba") 8 years 11 months ago     by [furdoszobasziget](/forum/user/51731-furdoszobasziget "View furdoszobasziget's Profile") | Replies:2  Views:1134 | [Last Post](/forum/28-shipping-methods/892787-shipping-manual-restrictions-warehouse-i-can-not-add#282681 "Thank You! In &quot;vex&quot; option mode work it!  Best Regards, Csaba") by [furdoszobasziget](/forum/user/51731-furdoszobasziget "View furdoszobasziget's Profile")      8 years 11 months ago |
| [](/forum/28-shipping-methods/892707-shipstation-connecting-but-not-importing-orders) | [Shipstation connecting but NOT importing orders](/forum/28-shipping-methods/892707-shipstation-connecting-but-not-importing-orders "-- url of the page with the problem -- :   www.gorillamind.com/  -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.2  I have dug and dug into the forums and tried many different test but I cannot get confirmed orders to import into Shipstation. Plugin is setup and installed. Shipstation test says all is connected, but no orders import. Thank you in advance.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 5 days ago, by [simplecms](/forum/user/32423-simplecms "View simplecms's Profile")       [Last Post](/forum/28-shipping-methods/892707-shipstation-connecting-but-not-importing-orders#282455 "Ok. I still don't understand the radio options for Update Order Status, but I turned it to No and the imports started to work.") 9 years 14 hours ago     by [simplecms](/forum/user/32423-simplecms "View simplecms's Profile") | Replies:9  Views:1997 | [Last Post](/forum/28-shipping-methods/892707-shipstation-connecting-but-not-importing-orders#282455 "Ok. I still don't understand the radio options for Update Order Status, but I turned it to No and the imports started to work.") by [simplecms](/forum/user/32423-simplecms "View simplecms's Profile")      9 years 14 hours ago |
| [](/forum/28-shipping-methods/891409-usps-plugin-not-calculating-properly) | [USPS plugin not calculating properly](/forum/28-shipping-methods/891409-usps-plugin-not-calculating-properly "-- url of the page with the problem -- : hishealinglight.org -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.6.5  The USPS plugin is giving the same price if I have &quot;Product A&quot; quantity 1 or &quot;Product A&quot; quantity 5. What needs to be done to get it to multiply the rate if the product quantity is more than one?  Attached are my screen shots for the plugin settings.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 3 months ago, by [fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")       [Last Post](/forum/28-shipping-methods/891409-usps-plugin-not-calculating-properly#282242 "Hello,  Ok thank you for your feedback !") 9 years 4 days ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:14  Views:1164 | [Last Post](/forum/28-shipping-methods/891409-usps-plugin-not-calculating-properly#282242 "Hello,  Ok thank you for your feedback !") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 4 days ago |
| [](/forum/28-shipping-methods/892467-shipping-method-restrictions-for-products) | [shipping method restrictions for products](/forum/28-shipping-methods/892467-shipping-method-restrictions-for-products "-- url of the page with the problem -- -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8 -- PHP version -- : 7  Hi Hikashop Team,  My client have different products in their webshop and they sent only to their own country (Netherlands) and Germany. But some of the product categories may not shipped to Germany. How can we prevent these products from being shipped to Germany. But unfortunately I see no restrictions in the manual shipping methods for products or product categories.  Is there another way we can handle this?  Hope to hear from you.  Kind regards, Lumiga  P.S. It would be nice if we could have such a sort of options like Woocommerce where product categories and product classes would be very helpful or the Product-level Rules. See:")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 3 weeks ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")       [Last Post](/forum/28-shipping-methods/892467-shipping-method-restrictions-for-products#282219 "Hello,  I'm sorry but you did not replace the code at it should. In the screenshot we can see twice the line So it means that you add some content and not replace it.  Best for you would be to re-download the HikaShop 3.2.1 package.  Regards,") 9 years 5 days ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:14  Views:1503 | [Last Post](/forum/28-shipping-methods/892467-shipping-method-restrictions-for-products#282219 "Hello,  I'm sorry but you did not replace the code at it should. In the screenshot we can see twice the line So it means that you add some content and not replace it.  Best for you would be to re-download the HikaShop 3.2.1 package.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      9 years 5 days ago |
| [](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display) | [Australia Post \| Shipping Method does not display](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display "-- url of the page with the problem -- :   niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout  -- HikaShop version -- : 3.2.1 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.98  I have setup 3 shipping methods in the backend.  &#42; Australia Post shipping plugin V2 ( API is entered)  &#42; Australia Post shipping plugin (deprecated) - I did this for troubleshooting  &#42; manual shipping plugin  From the 3 plugins I only get 'manual shipping' to display on the front end. All 3 are published.  What am I missing?  'looking forward to your assistance.  Best,  Thomas Boepple NiagaraIT")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 week ago, by [thomas.boepple](/forum/user/6332-thomas-boepple "View thomas.boepple's Profile")       [Last Post](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281835 "Hello,  Your issue is coming from the fact that you have the login/address actions on the same step that the shipping action is in. The solution will just be to make sur tat these actions are not in the same step (login&amp;address before shipping).") 9 years 1 week ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6  Views:1480 | [Last Post](/forum/28-shipping-methods/892588-australia-post-shipping-method-does-not-display#281835 "Hello,  Your issue is coming from the fact that you have the login/address actions on the same step that the shipping action is in. The solution will just be to make sur tat these actions are not in the same step (login&amp;address before shipping).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 1 week ago |
| [](/forum/28-shipping-methods/892599-need-to-count-one-product-a-set-as-2-for-shipping) | [Need to count one product (a set) as 2 for shipping](/forum/28-shipping-methods/892599-need-to-count-one-product-a-set-as-2-for-shipping "Hello, I have multiple listings for products that contain more than one item. For example there is a Set of comic books which contains 3 comic books. I sell these as a set, therefore I list them as one product. The problem is that when it comes to shipping I use Quantity to determine shipping cost... therefore when it's checking quantity to choose a shipping method it needs to look at a specified quantity of items rather than the quantity of products.  Does this make sense? Can anyone please help? I&quot;m guessing this is out there somewhere but based on my search terms I am unable to find anything.  Thanks in advance!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 week ago, by [210contact](/forum/user/52812-210contact "View 210contact's Profile")       [Last Post](/forum/28-shipping-methods/892599-need-to-count-one-product-a-set-as-2-for-shipping#281667 "Hello,  I think that you should use something else for your shipping restriction. If you're not using the weight it could be useful ; so you will set the same weight (like 1g) to every product except of your special product which will be 3 times more (so 3g). Thanks to that, you'll have a control on the shipping restriction.  Otherwise, I'm afraid that it would require a custom development to get a special customized shipping plugin to answer to your specific request.  Regards,") 9 years 1 week ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2  Views:931 | [Last Post](/forum/28-shipping-methods/892599-need-to-count-one-product-a-set-as-2-for-shipping#281667 "Hello,  I think that you should use something else for your shipping restriction. If you're not using the weight it could be useful ; so you will set the same weight (like 1g) to every product except of your special product which will be 3 times more (so 3g). Thanks to that, you'll have a control on the shipping restriction.  Otherwise, I'm afraid that it would require a custom development to get a special customized shipping plugin to answer to your specific request.  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      9 years 1 week ago |
| [](/forum/28-shipping-methods/892563-auto-selected-shipping-method) | [Auto selected shipping method](/forum/28-shipping-methods/892563-auto-selected-shipping-method "-- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : None  We are sending out products from one of 2 distribution centers. Same products from both centers. I have set up 2 manual shipping options - one for each distribution center. I have also set up a custom checkbox field for each user to determine which distribution center their delivery will be shipped from. What I need is a way to automatically select the shipping method depending on the user field - I appreciate this may need some custom coding but if you point me in the right direction to which files I would need to edit - that would be a lot of help - thanks!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 weeks ago, by [Bower](/forum/user/31321-bower "View Bower's Profile")       [Last Post](/forum/28-shipping-methods/892563-auto-selected-shipping-method#281657 "Thanks Nicolas  I will attempt the trigger solution!") 9 years 1 week ago     by [Bower](/forum/user/31321-bower "View Bower's Profile") | Replies:2  Views:1092 | [Last Post](/forum/28-shipping-methods/892563-auto-selected-shipping-method#281657 "Thanks Nicolas  I will attempt the trigger solution!") by [Bower](/forum/user/31321-bower "View Bower's Profile")      9 years 1 week ago |
| [](/forum/28-shipping-methods/892462-advanced-canada-post-total-update) | [Advanced Canada Post - Total update](/forum/28-shipping-methods/892462-advanced-canada-post-total-update "Hi,  I've setup the Canada Post Advanced HikaShop plugin and it works - I'm seeing the selected shipping options. My question - is it possible to have the shipping cost added to the order total? Right now, when selecting a shipping option, I see the spinning wheel on the cart suggesting an ajax update is taking place, but the total stays the same. Is it possible to have an updated total (product + shipping) when the shipping method is selected?  Thanks!")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 3 weeks ago, by [wazkero](/forum/user/53252-wazkero "View wazkero's Profile")       [Last Post](/forum/28-shipping-methods/892462-advanced-canada-post-total-update#280996 "Merci Jerome, I had missed this option in the cart Module.") 9 years 3 weeks ago     by [wazkero](/forum/user/53252-wazkero "View wazkero's Profile") | Replies:2  Views:875 | [Last Post](/forum/28-shipping-methods/892462-advanced-canada-post-total-update#280996 "Merci Jerome, I had missed this option in the cart Module.") by [wazkero](/forum/user/53252-wazkero "View wazkero's Profile")      9 years 3 weeks ago |
| [](/forum/28-shipping-methods/890599-dpd-pickup-project-for-france-relays) | [DPD pickup project (for France relays)](/forum/28-shipping-methods/890599-dpd-pickup-project-for-france-relays "-- HikaShop version -- : 2.6.5 -- Joomla version -- : 3.7.2 -- PHP version -- : 7.0 -- Browser(s) name and version -- : firefox 53.0.2 -- Error-message(debug-mod must be tuned on) -- : The order&#95;address&#95;id isn't overrided  Hello Hikashop team,  I' m developping a DPD's pickup plugin based on the custom fields model like modialrelay developped their own.  In my case, at the end of the checkout I test if the address id exists or not. If this address exists in the address table I set the user address&#95;shipping&#95; id with the existant id of my DPD's pickup like this : $app-&gt;setUserState(HIKASHOP&#95;COMPONENT.'.shipping&#95;id', $this-&gt;addressExist($user&#95;id, $address&#95;type)); if not I insert a new address and set this new &quot;address&#95;shipping&#95;id&quot;. That part of code works well. But when I finish the order, this is not this &quot;address&#95;id&quot; which appear in the order table. My plug in have to override this &quot;address&#95;shipping&#95;id&quot; by the pickup address&#95;id selectedby the user at the checkout.  I need to know which datas with, the insertion is done in hikashop order table.  Is this send by a form with POST ot GET method to the next step ? How this value is stored while the checkout isn't finalized ? How could I be able to modifiy this ?  My plugin should be deal this address before the finalization of the order, and not override the shippment&#95;address&#95;id using any trigger afterOrder ...  What I imagine to do is : send the value of the address&#95;shipping&#95;id from method getUserState(HIKASHOP&#95;COMPONENT.'.shipping&#95;id') to the current order. But I don't know how to do, even if it's possible or not.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 5 months ago, by [skorweb](/forum/user/35005-skorweb "View skorweb's Profile")       [Last Post](/forum/28-shipping-methods/890599-dpd-pickup-project-for-france-relays#280930 "bonjour  nous attendons toujours ta reponse à ma question en MP sur le sujet stp merci cyril") 9 years 3 weeks ago     by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") | Replies:8  Views:1847 | [Last Post](/forum/28-shipping-methods/890599-dpd-pickup-project-for-france-relays#280930 "bonjour  nous attendons toujours ta reponse à ma question en MP sur le sujet stp merci cyril") by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile")      9 years 3 weeks ago |
| [](/forum/28-shipping-methods/892329-selected-shipping-mehtods) | [Selected Shipping mehtods](/forum/28-shipping-methods/892329-selected-shipping-mehtods "-- url of the page with the problem -- :   www.duft-momente.at/new/shop  -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.1.9 -- Browser(s) name and version -- : Firefox current version  Hello,  I have 4 delivery methods. But if the cart is more than 150 Euro, only the pickup is displayed as a method. Free shipping is not displayed. If the cart has less than 150 euros both are displayed. Thats OK  Where ist my mistage?  See attachment  Thank you for your help  Best regards")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 month ago, by [verena.lackerbauer](/forum/user/45047-verena-lackerbauer "View verena.lackerbauer's Profile")       [Last Post](/forum/28-shipping-methods/892329-selected-shipping-mehtods#280312 "Hello,  Thank you for your feedback !  Best regards, Mohamed Thelji.") 9 years 1 month ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:2  Views:1367 | [Last Post](/forum/28-shipping-methods/892329-selected-shipping-mehtods#280312 "Hello,  Thank you for your feedback !  Best regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 1 month ago |
| [](/forum/28-shipping-methods/892291-bpost-plugin-not-working-outside-legacy-mode) | [BPost plugin not working outside legacy mode](/forum/28-shipping-methods/892291-bpost-plugin-not-working-outside-legacy-mode "-- url of the page with the problem -- :   babsie.be  -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.1 -- PHP version -- : 7.0.24  Since I did the latest update I had to remove the &quot;Checkout legacy&quot; (the final button for the checkout didn't work anymore). but now the bPost plugin does not work anymore ... I get no popup screen, you can continue the checkout process but at the end there is an error &quot;A plugin cancelled the update of the order product without displaying any error message.&quot;. Sometimes the error does not appear but then the bPost plugin just does nothing but put in the initial price ... bPost is the only shipping partner we use and now our shop is down ... This is a follow-up from another thread I started ...   www.hikashop.com/forum/checkout/892276-c...rking-last-step.html  I'll be closing that one as it has been reduced to this thread")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 month ago, by [yvesvo](/forum/user/13100-yvesvo "View yvesvo's Profile")       [Last Post](/forum/28-shipping-methods/892291-bpost-plugin-not-working-outside-legacy-mode#280110 "Hello,  As Nicolas wrote in the other thread (   www.hikashop.com/forum/checkout/892276-c...rking-last-step.html  )  Regards,") 9 years 1 month ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1  Views:1148 | [Last Post](/forum/28-shipping-methods/892291-bpost-plugin-not-working-outside-legacy-mode#280110 "Hello,  As Nicolas wrote in the other thread (   www.hikashop.com/forum/checkout/892276-c...rking-last-step.html  )  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      9 years 1 month ago |
| [](/forum/28-shipping-methods/891097-fedex-issue-with-heavy-orders-without-product-dimenions) | [FedEx issue with heavy orders without product dimenions](/forum/28-shipping-methods/891097-fedex-issue-with-heavy-orders-without-product-dimenions "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.3 -- PHP version -- : 5.6.30 -- Browser(s) name and version -- : Any -- Error-message(debug-mod must be tuned on) -- : The FedEx request failed with the message : Package 1 - Group package count must be at least a value of 1.  Pretty much the exact same problem as in   www.hikashop.com/support/forum/shipping-...imenions.html#273716  I have build 1707101222 installed.  FedEx Ground (Home Delivery) hit 70+ lbs and gets this error message:  And FedEx Ground (not the Home Delivery version) hits 150+ lbs and it gets the same error.  As with the UPS issue, if I put in the dimensions on the products, then the error goes away and it breaks things up in separate packages just fine.  Looks to me like the same patch needs to be applied to the FedEx plugin too.  Currently the site is only configured for FedEx Ground so we don't get the error nearly as often given it doesn't trigger until 150+ lbs. But we really want to enable FedEx Ground (Home Delivery) which triggers at 70+ lbs.  Use the Tomato Basil Bruschetta product if you want, it is exactly 1 lb. so quantity 151 will trigger the error.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 4 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")       [Last Post](/forum/28-shipping-methods/891097-fedex-issue-with-heavy-orders-without-product-dimenions?start=20#279635 "I noticed is your DimDivisor value is 0 if I'm reading things right. I think that might be wrong.  I believe it should be 139 for your case given your dimensions should be triggering Dimensional Weight like it does on   www.fedex.com .  Here is also a detailed explanation as to why Dimensional Weight is and why it can have such an impact on the cost.    www.efulfillmentservice.com/2014/09/new-...sional-weight-rules/  It also talks about what the Dimensional Divisor (DimDivisor) should be (139 starting this year).  Otherwise I've never seen a difference that high. I came close doing it manually at fedex.com by simply not including the package dimensions. It wasn't the $93, but it was 50 something. so I think you have more than one factor increasing the margin of error here.") 9 years 1 month ago     by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")   - [1](/forum/28-shipping-methods/891097-fedex-issue-with-heavy-orders-without-product-dimenions?start=0 "Page:1") - [2](/forum/28-shipping-methods/891097-fedex-issue-with-heavy-orders-without-product-dimenions?start=20 "Page:2") | Replies:23  Views:3694 | [Last Post](/forum/28-shipping-methods/891097-fedex-issue-with-heavy-orders-without-product-dimenions?start=20#279635 "I noticed is your DimDivisor value is 0 if I'm reading things right. I think that might be wrong.  I believe it should be 139 for your case given your dimensions should be triggering Dimensional Weight like it does on   www.fedex.com .  Here is also a detailed explanation as to why Dimensional Weight is and why it can have such an impact on the cost.    www.efulfillmentservice.com/2014/09/new-...sional-weight-rules/  It also talks about what the Dimensional Divisor (DimDivisor) should be (139 starting this year).  Otherwise I've never seen a difference that high. I came close doing it manually at fedex.com by simply not including the package dimensions. It wasn't the $93, but it was 50 something. so I think you have more than one factor increasing the margin of error here.") by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")      9 years 1 month ago |
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