[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/909028-myparcel-has-some-changes-since-a-couple-of-months-which-need-plugin-updates) | [Myparcel has some changes since a couple of months which need plugin updates](/forum/28-shipping-methods/909028-myparcel-has-some-changes-since-a-couple-of-months-which-need-plugin-updates "Hi, Myparcel has the option now to choose if you ship as a standard small parcel or normal parcel. This is slightly confusing because it is not part of the options inside the normal parcel setting. I will add 2 screenshots to show you. Can you see the github or how it works and see if you can update both plugins for myparcel?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 9 months ago, by [NicoW](/forum/user/58228-nicow "View NicoW's Profile") [Last Post](/forum/28-shipping-methods/909028-myparcel-has-some-changes-since-a-couple-of-months-which-need-plugin-updates#365251 "Yes, email me please so i can reply the login details.") 1 year 9 months ago by [NicoW](/forum/user/58228-nicow "View NicoW's Profile") | Replies:2 Views:1300 | [Last Post](/forum/28-shipping-methods/909028-myparcel-has-some-changes-since-a-couple-of-months-which-need-plugin-updates#365251 "Yes, email me please so i can reply the login details.") by [NicoW](/forum/user/58228-nicow "View NicoW's Profile") 1 year 9 months ago | | [](/forum/28-shipping-methods/908992-shipping-cost-for-1-or-2-products-is-the-same) | [Shipping cost for 1 or 2 products is the same](/forum/28-shipping-methods/908992-shipping-cost-for-1-or-2-products-is-the-same "-- HikaShop version -- : 5.1.2 -- Joomla version -- : 5.2.2 -- PHP version -- : 8.2.26 -- Browser(s) name and version -- : not important -- Error-message(debug-mod must be tuned on) -- : none Hi, In our shop we sell CD's and the shipping cost is per product. But now we do have a new product, a T-shirt in different sizes. The price is the same for each size but......... When you order 1 shirt, the shipping price is lets say $4,-. The shipping price for 2 t-shirts is the same because they fit in the same package. How can I set this up? Regards, Theo") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 10 months ago, by [sitemoves](/forum/user/1977-sitemoves "View sitemoves's Profile") [Last Post](/forum/28-shipping-methods/908992-shipping-cost-for-1-or-2-products-is-the-same#365104 "Hi, So, if I understand correctly, you have two questions now: 1. You want for the customer to be able to set the quantity of different sizes of a product and then have only one "add to cart" button, which would then add all the sizes of that product in the cart at the same time. This is possible. You want to change the "Characteristics selection method" setting of the HikaShop configuration to "List", and you want to also change the "Add to cart on listings" setting there to "Global": www.hikashop.com/support/documentation/5...html#display_product This will give you a list of the variants of the product on the product details page, with one quantity field per variant and one add to cart button for all the variants, allowing the customer to add to the cart several variants of the same product at the same time. 2. The shipping prices configured on the main product will take effect on all the variants of the product and the total quantity of the variants of that product in the cart will be taken into account for the calculations of the shipping cost. So having variants in your products shouldn't change anything to what I said in my previous message and what the documentation on the shipping price per product is saying.") 1 year 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:890 | [Last Post](/forum/28-shipping-methods/908992-shipping-cost-for-1-or-2-products-is-the-same#365104 "Hi, So, if I understand correctly, you have two questions now: 1. You want for the customer to be able to set the quantity of different sizes of a product and then have only one "add to cart" button, which would then add all the sizes of that product in the cart at the same time. This is possible. You want to change the "Characteristics selection method" setting of the HikaShop configuration to "List", and you want to also change the "Add to cart on listings" setting there to "Global": www.hikashop.com/support/documentation/5...html#display_product This will give you a list of the variants of the product on the product details page, with one quantity field per variant and one add to cart button for all the variants, allowing the customer to add to the cart several variants of the same product at the same time. 2. The shipping prices configured on the main product will take effect on all the variants of the product and the total quantity of the variants of that product in the cart will be taken into account for the calculations of the shipping cost. So having variants in your products shouldn't change anything to what I said in my previous message and what the documentation on the shipping price per product is saying.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 10 months ago | | [](/forum/28-shipping-methods/908958-free-shipping-vs-collect-on-dellivery-shipping) | [Free shipping vs collect on dellivery shipping](/forum/28-shipping-methods/908958-free-shipping-vs-collect-on-dellivery-shipping "-- HikaShop version -- : 5.1.2 -- Joomla version -- : 5.2.2 -- PHP version -- : 8.2 Hi. we have two shipping methods : first one is actually free second one is free on checkout (customer doesn pay when placing the order) however, it doesnt mean that its free ... cutomer shoud pay when recieves the parcel but becaus I put 0 amount in price, hikashop consider them both as free and display $0 for both of them i can change the $0 to some words like FREE SHIPPING by putting an if else code in my override file, but because both of them are $0, system doesn reload cart section in checkout page so that when i switch between methods, FREE SHIPPING sentence and $0 wil not change") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 11 months ago, by [demoisellegol](/forum/user/79354-demoisellegol "View demoisellegol's Profile") [Last Post](/forum/28-shipping-methods/908958-free-shipping-vs-collect-on-dellivery-shipping#364977 "thank you i will do the same") 1 year 10 months ago by [demoisellegol](/forum/user/79354-demoisellegol "View demoisellegol's Profile") | Replies:2 Views:734 | [Last Post](/forum/28-shipping-methods/908958-free-shipping-vs-collect-on-dellivery-shipping#364977 "thank you i will do the same") by [demoisellegol](/forum/user/79354-demoisellegol "View demoisellegol's Profile") 1 year 10 months ago | | [](/forum/28-shipping-methods/908910-limiting-a-method-by-category) | [Limiting a method by category](/forum/28-shipping-methods/908910-limiting-a-method-by-category "-- url of the page with the problem -- : sofleurs.fr -- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.2.1 Hello, My customer wants to limit a shipping method to items in specific categories, but this parameter is not available. Can I do this with an override? Thank's") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 11 months ago, by [Marti](/forum/user/2853-marti "View Marti's Profile") [Last Post](/forum/28-shipping-methods/908910-limiting-a-method-by-category#364632 "Hi, There are two ways to go about it with HikaShop's core features: 1. In the settings of your shipping methods, you can activate the "shipping price per product" setting. Once you do, when you edit a product in the backend, you'll have a new section called "shipping prices". There, you'll see each shipping methods with that setting activated, and for each one, you'll be able to either configure extra fees for when the product is in the cart, or use the "block" checkbox to remove the shipping method from the checkout when the product is in the cart. So the restriction will be at the product level, not the category level, and you need to go through each product, so it can be cumbersome in some cases, but the benefit is that you have a more fine-grain control. 2. You could create warehouses in the menu System>Warehouses, restrict your shipping methods to warehouses, and use the "warehouse" setting of your products to link them to warehouses. That way, you'll be able to provide different shipping methods for different groups of products during the checkout. While you also need to edit each product to select the warehouse, you can actually use mass actions to automatically set that link based on the category of the product. That way, it could potentially save a lot of time. Also, while this method allows you to still offer the restricted shipping method for other products which are not concerned by the shipping limitation in the same cart with products from different warehouses, that might not be something you want to offer as it might lead to stacking of shipping fees (one shipping fee per warehouse). Another option is to use this: www.brainforge.co.uk/shop/downloads/prod...pping-extra-features From what I can read there, it allows for category restriction. However, I've never used it or seen the code of the plugin. So I would recommend checking with the developer.") 1 year 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:803 | [Last Post](/forum/28-shipping-methods/908910-limiting-a-method-by-category#364632 "Hi, There are two ways to go about it with HikaShop's core features: 1. In the settings of your shipping methods, you can activate the "shipping price per product" setting. Once you do, when you edit a product in the backend, you'll have a new section called "shipping prices". There, you'll see each shipping methods with that setting activated, and for each one, you'll be able to either configure extra fees for when the product is in the cart, or use the "block" checkbox to remove the shipping method from the checkout when the product is in the cart. So the restriction will be at the product level, not the category level, and you need to go through each product, so it can be cumbersome in some cases, but the benefit is that you have a more fine-grain control. 2. You could create warehouses in the menu System>Warehouses, restrict your shipping methods to warehouses, and use the "warehouse" setting of your products to link them to warehouses. That way, you'll be able to provide different shipping methods for different groups of products during the checkout. While you also need to edit each product to select the warehouse, you can actually use mass actions to automatically set that link based on the category of the product. That way, it could potentially save a lot of time. Also, while this method allows you to still offer the restricted shipping method for other products which are not concerned by the shipping limitation in the same cart with products from different warehouses, that might not be something you want to offer as it might lead to stacking of shipping fees (one shipping fee per warehouse). Another option is to use this: www.brainforge.co.uk/shop/downloads/prod...pping-extra-features From what I can read there, it allows for category restriction. However, I've never used it or seen the code of the plugin. So I would recommend checking with the developer.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 11 months ago | | [](/forum/28-shipping-methods/908883-colissimmo-point-retrait) | [Colissimmo point retrait](/forum/28-shipping-methods/908883-colissimmo-point-retrait "-- url of the page with the problem -- : www.tonykart-france.fr -- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.2.21 Bonsoir, J'ai installé et configuré le plugin colissimo en point retrait. Lorsque le valide la commande j'ai l'erreur suivante : "Clossimo : invalid data" Merci pour votre aide") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 11 months ago, by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") [Last Post](/forum/28-shipping-methods/908883-colissimmo-point-retrait#364541 "Re, J'ai trouvé le problème : il y avait un espace dans le mot de passe qui n'aurait pas du être Tout fonctionne correctement Merci à vous") 1 year 11 months ago by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") | Replies:3 Views:769 | [Last Post](/forum/28-shipping-methods/908883-colissimmo-point-retrait#364541 "Re, J'ai trouvé le problème : il y avait un espace dans le mot de passe qui n'aurait pas du être Tout fonctionne correctement Merci à vous") by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") 1 year 11 months ago | | [](/forum/28-shipping-methods/908869-how-to-use-shipping-price-with-formula) | [How to use shipping price with formula](/forum/28-shipping-methods/908869-how-to-use-shipping-price-with-formula "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.8 -- PHP version -- : 8.1.30 Hi guys, this is more like note for me :P So if you want to have shipping price by weight you need to do this. If you have a product with 344g, in database you have just a number 344, no mg, no g, so you will have to convert 344 to grams, if you use Kg, that's perfect for you. To convert the number to grams, jsut do weight/1000. In my mai case, the shipping is $59/kg, in my database the weight is saved as grams (for books). So I have a book with the weight of 344g, and I want the client to pay the full price on kg, so I round up using ceil() function. If the order has the weight of 1200g, the client it will pay for 2000g. The formula I use is this: ceil({weight}/1000)*59 ") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 1 year 11 months ago, by [oxido](/forum/user/29793-oxido "View oxido's Profile") [Last Post](/forum/28-shipping-methods/908869-how-to-use-shipping-price-with-formula#364465 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.8 -- PHP version -- : 8.1.30 Hi guys, this is more like note for me :P So if you want to have shipping price by weight you need to do this. If you have a product with 344g, in database you have just a number 344, no mg, no g, so you will have to convert 344 to grams, if you use Kg, that's perfect for you. To convert the number to grams, jsut do weight/1000. In my mai case, the shipping is $59/kg, in my database the weight is saved as grams (for books). So I have a book with the weight of 344g, and I want the client to pay the full price on kg, so I round up using ceil() function. If the order has the weight of 1200g, the client it will pay for 2000g. The formula I use is this: ceil({weight}/1000)*59 ") 1 year 11 months ago by [oxido](/forum/user/29793-oxido "View oxido's Profile") | Replies:0 Views:696 | [Last Post](/forum/28-shipping-methods/908869-how-to-use-shipping-price-with-formula#364465 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.8 -- PHP version -- : 8.1.30 Hi guys, this is more like note for me :P So if you want to have shipping price by weight you need to do this. If you have a product with 344g, in database you have just a number 344, no mg, no g, so you will have to convert 344 to grams, if you use Kg, that's perfect for you. To convert the number to grams, jsut do weight/1000. In my mai case, the shipping is $59/kg, in my database the weight is saved as grams (for books). So I have a book with the weight of 344g, and I want the client to pay the full price on kg, so I round up using ceil() function. If the order has the weight of 1200g, the client it will pay for 2000g. The formula I use is this: ceil({weight}/1000)*59 ") by [oxido](/forum/user/29793-oxido "View oxido's Profile") 1 year 11 months ago | | [](/forum/28-shipping-methods/894070-unbelievable-no-dhl-shipping-method) | [Unbelievable. No DHL shipping method](/forum/28-shipping-methods/894070-unbelievable-no-dhl-shipping-method "-- HikaShop version -- : 3.3.2 -- Joomla version -- : 3.8.5 -- PHP version -- : 5.6 I was sure I would find the plugin for shipping with DHL, which is one of the best known couriers. I don't believe that Hikashop (Business) doesn't include this courier.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 8 years 8 months ago, by [SuX](/forum/user/39023-sux "View SuX's Profile") [Last Post](/forum/28-shipping-methods/894070-unbelievable-no-dhl-shipping-method?start=20#364372 "Hi, We're releasing today a first version of the DHL plugin on our website: www.hikashop.com/marketplace/product/287-shipping-dhl.html Thanks Noe for mediating with DHL so that the correct person was able to talk to us. Thanks to you, we were able to get the test access we needed to develop the plugin.") 1 year 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/28-shipping-methods/894070-unbelievable-no-dhl-shipping-method?start=0 "Page:1") - [2](/forum/28-shipping-methods/894070-unbelievable-no-dhl-shipping-method?start=20 "Page:2") | Replies:31 Views:5156 | [Last Post](/forum/28-shipping-methods/894070-unbelievable-no-dhl-shipping-method?start=20#364372 "Hi, We're releasing today a first version of the DHL plugin on our website: www.hikashop.com/marketplace/product/287-shipping-dhl.html Thanks Noe for mediating with DHL so that the correct person was able to talk to us. Thanks to you, we were able to get the test access we needed to develop the plugin.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 11 months ago | | [](/forum/28-shipping-methods/908683-shipping-methods-during-quick-checkout) | [Shipping methods during quick checkout](/forum/28-shipping-methods/908683-shipping-methods-during-quick-checkout "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.4 -- PHP version -- : 8.1.29 Hi In a previous topic I had issues with the shipping methods as the costs appear in the cart and they where wrong as the address was not selected.. I fixed it setting the access level to Registered so the shipping method is selected during checkout after the identification step. Recently I have noticed that if you create a new user during the checkout or use the quick checkout, the shipping methods are not showed. When you register a new user during checkout you are not registered? How can i show shipping methods for this two methods? I don´t really undestand how this two ways of identification works if the user is not registered. Thank you very much") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 1 month ago, by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") [Last Post](/forum/28-shipping-methods/908683-shipping-methods-during-quick-checkout#364332 "Hi, I don't see a post cost in your shipping address on the screenshot. Please make sure that you're using a real address, otherwise, Fedex won't be able to provide any shipping rates. Also, it could be a problem in the settings of your shipping / payment methods. I would first recommend reviewing the points we have listed in our FAQ regarding this: www.hikashop.com/support/documentation/106-faq.html#paym If you can't find the problem with this, the please provide screenshots of the settings of the shipping / payment method (you can omit the credential fields on the screenshot, for security reasons, but make sure you've filled them properly).") 2 years 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:774 | [Last Post](/forum/28-shipping-methods/908683-shipping-methods-during-quick-checkout#364332 "Hi, I don't see a post cost in your shipping address on the screenshot. Please make sure that you're using a real address, otherwise, Fedex won't be able to provide any shipping rates. Also, it could be a problem in the settings of your shipping / payment methods. I would first recommend reviewing the points we have listed in our FAQ regarding this: www.hikashop.com/support/documentation/106-faq.html#paym If you can't find the problem with this, the please provide screenshots of the settings of the shipping / payment method (you can omit the credential fields on the screenshot, for security reasons, but make sure you've filled them properly).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 3 days ago | | [](/forum/28-shipping-methods/908819-fed-ex-shipping-is-not-functioning-at-all) | [fed ex shipping is not functioning at all](/forum/28-shipping-methods/908819-fed-ex-shipping-is-not-functioning-at-all "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.2 -- Browser(s) name and version -- : miscrosoft edge -- Error-message(debug-mod must be tuned on) -- : Deprecated : Using ${var} in strings is deprecated, use {$var} instead in /home/lionmints/public_html/libraries/f0f/less/less.php on line 2428 Deprecated : Using ${var} in strings is deprecated, use {$var} instead in /home/lionmints/public_html/libraries/f0f/less/less.php on line 2428 Please can you help i am new to hikashop - I need this store working asap and the fed ex shipping ap is not working at all.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 1 week ago, by [L Wineman - Abadata](/forum/user/82862-l-wineman-abadata "View L Wineman - Abadata's Profile") [Last Post](/forum/28-shipping-methods/908819-fed-ex-shipping-is-not-functioning-at-all#364215 "Hi, The deprecated message comes from FOF, a library made by another extension developer. It's not related to your problem with the shipping method not appearing on the frontend. If you don't see the shipping method on the frontend, it can be caused by many things: - you need to set a normal weight and normal dimensions in the products - make sure you're using the Fedex 2 shipping plugin and not the Fedex shipping plugin as Fedex recently changed their API - you need to configure your client ID, client secret and account number in the FedEx shipping method - check all the shipping services in the FedEx shipping method - enter your name and real address in the corresponding fields of your FedEx shipping method - make sure the shipping method is enabled - make sure you don't have any restrictions in your FedEx shipping method - on the checkout, make sure that you're providing a real address when testing If all of this is correct, then the FedEx shipping methods will appear during the checkout. If you're still stuck, then you must have missed something with one of these points. We would need a backend access and precise instructions in order to reproduce the problem so that we can analyze the situation and help you further.") 2 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:714 | [Last Post](/forum/28-shipping-methods/908819-fed-ex-shipping-is-not-functioning-at-all#364215 "Hi, The deprecated message comes from FOF, a library made by another extension developer. It's not related to your problem with the shipping method not appearing on the frontend. If you don't see the shipping method on the frontend, it can be caused by many things: - you need to set a normal weight and normal dimensions in the products - make sure you're using the Fedex 2 shipping plugin and not the Fedex shipping plugin as Fedex recently changed their API - you need to configure your client ID, client secret and account number in the FedEx shipping method - check all the shipping services in the FedEx shipping method - enter your name and real address in the corresponding fields of your FedEx shipping method - make sure the shipping method is enabled - make sure you don't have any restrictions in your FedEx shipping method - on the checkout, make sure that you're providing a real address when testing If all of this is correct, then the FedEx shipping methods will appear during the checkout. If you're still stuck, then you must have missed something with one of these points. We would need a backend access and precise instructions in order to reproduce the problem so that we can analyze the situation and help you further.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 week ago | | [](/forum/28-shipping-methods/908804-plugin-de-livraison-dpd) | [Plugin de livraison DPD](/forum/28-shipping-methods/908804-plugin-de-livraison-dpd "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.2 -- PHP version -- : 8.2.21 Bonjour, Apparemment, il n'y a pas de plugin de livraison en point relais avec DPD ! Est-ce qu'il est en cours de création ? Dans la négative, avez-vous un plugin pour livraison en point relais ? Merci pour votre réponse") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 weeks ago, by [chlyroju](/forum/user/79-chlyroju "View chlyroju's Profile") [Last Post](/forum/28-shipping-methods/908804-plugin-de-livraison-dpd#364133 "Bonjour, Il n'y a en effet pas de plugin pour DPD à l'heure actuelle, fini ou en cours de développement. Il y a des plugins de livraison en point relais pour : - colissimo: www.hikashop.com/marketplace/product/149...simo-by-obsidev.html - mondial relay: www.hikashop.com/marketplace/product/147...elay-by-obsidev.html - myparcel: www.hikashop.com/marketplace/product/251...selector-plugin.html - easyparcel: www.hikashop.com/marketplace/product/144...l-by-dreamztech.html ( Pgeon , CJ Century Logistics Sdn Bhd , DHL eCommerce , Nationwide Express Courier Services Berhad, Poslaju )") 2 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:874 | [Last Post](/forum/28-shipping-methods/908804-plugin-de-livraison-dpd#364133 "Bonjour, Il n'y a en effet pas de plugin pour DPD à l'heure actuelle, fini ou en cours de développement. Il y a des plugins de livraison en point relais pour : - colissimo: www.hikashop.com/marketplace/product/149...simo-by-obsidev.html - mondial relay: www.hikashop.com/marketplace/product/147...elay-by-obsidev.html - myparcel: www.hikashop.com/marketplace/product/251...selector-plugin.html - easyparcel: www.hikashop.com/marketplace/product/144...l-by-dreamztech.html ( Pgeon , CJ Century Logistics Sdn Bhd , DHL eCommerce , Nationwide Express Courier Services Berhad, Poslaju )") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 weeks ago | | [](/forum/28-shipping-methods/907346-select-the-most-expensive-shipping-method-when-several-products-are-in-the-cart) | [Select the most expensive shipping method when several products are in the cart](/forum/28-shipping-methods/907346-select-the-most-expensive-shipping-method-when-several-products-are-in-the-cart "Hi, I need to charge to the customer only one shipping method when he chooses several products with different shipping costs, applying only the most expensive one. For example, the customer orders three items: Item 1: shipping cost 4 € Item 2: shipping cost: 4 € Item 3: shipping cost 6 € I'd like to have the customer pay only 6 € of shipping for all the items, only once. Note: shipping costs have been set using different Warehouses. How to do it? Thank you Kind regards") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 11 months ago, by [bellaidea](/forum/user/65058-bellaidea "View bellaidea's Profile") [Last Post](/forum/28-shipping-methods/907346-select-the-most-expensive-shipping-method-when-several-products-are-in-the-cart#363370 "Hi, I don't see a problem with your screenshots. As I said 9 months ago: So, if you have a shipping method with a price of 5€, and that you have two products in the cart, one with a shipping price of 1€ and one with a shipping price of 2€, the total shipping cost will be calculated at 5+2=7€ instead of 5+2+1=8€. There is no option where the base shipping price of the shipping method is ignored. If you don't want that, then just set a base shipping price of 0 in the shipping method, and set that shipping price in each product for which there is is no extra cost than what you had as a base shipping price.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1130 | [Last Post](/forum/28-shipping-methods/907346-select-the-most-expensive-shipping-method-when-several-products-are-in-the-cart#363370 "Hi, I don't see a problem with your screenshots. As I said 9 months ago: So, if you have a shipping method with a price of 5€, and that you have two products in the cart, one with a shipping price of 1€ and one with a shipping price of 2€, the total shipping cost will be calculated at 5+2=7€ instead of 5+2+1=8€. There is no option where the base shipping price of the shipping method is ignored. If you don't want that, then just set a base shipping price of 0 in the shipping method, and set that shipping price in each product for which there is is no extra cost than what you had as a base shipping price.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago | | [](/forum/28-shipping-methods/908622-shipping-tax-based-on-shipping-address-and-not-on-billing-address) | [Shipping tax based on shipping address and not on billing address](/forum/28-shipping-methods/908622-shipping-tax-based-on-shipping-address-and-not-on-billing-address "-- url of the page with the problem -- : www.shangshungpublications.com/ -- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.4 -- PHP version -- : 8.2 -- Browser(s) name and version -- : All Hi, I've got a serious issue on billing. In hikashop configuration I've setted the value of the field "Type of address used for tax" to "Billing address" but, in the cart, Hikashop applies the tax of the shipping address on the shipping price. Why?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 1 month ago, by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") [Last Post](/forum/28-shipping-methods/908622-shipping-tax-based-on-shipping-address-and-not-on-billing-address#363260 "Hi, now it works perfectly Thank you") 2 years 1 month ago by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") | Replies:2 Views:1133 | [Last Post](/forum/28-shipping-methods/908622-shipping-tax-based-on-shipping-address-and-not-on-billing-address#363260 "Hi, now it works perfectly Thank you") by [nico1979](/forum/user/31330-nico1979 "View nico1979's Profile") 2 years 1 month ago | | [](/forum/28-shipping-methods/908323-ups-api-changes) | [UPS API Changes](/forum/28-shipping-methods/908323-ups-api-changes "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.11 -- PHP version -- : 8.0.30 Hey Support, We are using UPS plugin for shipping method and we got this email from UPS company. We are using the plugin the way it is configuring the settings in the backend. Here is the email from UPS and we would like to know if this impacts the UPS hikashop plugin. Email from UPS "API Access Key Deprecation On June 5, 2023 UPS began the sunset process for access key authentication in favor of the more secure OAuth 2.0 model for all APIs. This change impacts all API integrations and requires updates to your existing application interface. If your integration is managed by a 3rd party, please contact the provider. The migration guide linked below can help answer questions about the transition from access keys to OAuth 2.0"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [The Zen Chick](/forum/user/62585-the-zen-chick "View The Zen Chick's Profile") [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") 2 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1430 | [Last Post](/forum/28-shipping-methods/908323-ups-api-changes#363137 "Hi, In the settings of your UPS shipping method, you've selected "KG" for the "Weight unit" setting. It seems that you're based in the USA, so you want to select "LB" in that setting. You won't get that "Invalid Unit of Measurement for the given country" error anymore after that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 1 month ago | | [](/forum/28-shipping-methods/908581-pick-up-delivery-method) | [Pick up delivery method ?](/forum/28-shipping-methods/908581-pick-up-delivery-method "If I create a delivery method with the name "Pick up at store" and set the price to 0, then the text "Free delivery" is automatically added ?? That makes no sense for at pick up method !") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [rbuelund](/forum/user/65065-rbuelund "View rbuelund's Profile") [Last Post](/forum/28-shipping-methods/908581-pick-up-delivery-method#363067 "Hi, The "Free shipping" text can be easily overridden with a translation override: www.hikashop.com/download/languages.html#modify That way, you can have whatever text you want, or no text. Translation overrides are quite useful to adapt the text on the default interface and emails in order to better suits your situation.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:737 | [Last Post](/forum/28-shipping-methods/908581-pick-up-delivery-method#363067 "Hi, The "Free shipping" text can be easily overridden with a translation override: www.hikashop.com/download/languages.html#modify That way, you can have whatever text you want, or no text. Translation overrides are quite useful to adapt the text on the default interface and emails in order to better suits your situation.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908588-countries-states-what-about-cities) | [Countries, States, What about cities?](/forum/28-shipping-methods/908588-countries-states-what-about-cities ".") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [Arqitect](/forum/user/82745-arqitect "View Arqitect's Profile") [Last Post](/forum/28-shipping-methods/908588-countries-states-what-about-cities#363074 "Hi, That would be quite complex to do. One alternative is this: www.hikashop.com/marketplace/product/247-address-auto-fill.html With it, you can have an input field which replaces the street, city, post code, state and country fields, and helps the user fill in his address via Google Maps' auto fill API. This simplifies inputting the address quite a lot for customers. Now, I checked the URL you provided and I understand that you want your customers to provide an address in a game, not a real address. So what I propose above won't help. What you could do is to not use the country / state system. Instead, create custom address fields of the type "single dropdown". In them, you can provide the values you want to be available. And you can use the "display limited to" setting of the fields to show/hide them based on what is selected in another field. So you would create one field for the 1st level of selection, then one field per choice of that 1st level selector, then one field per choice of the 2nd level selector. Another solution would be to create your own HikaShop plugin and implement the Fields API: www.hikashop.com/support/documentation/6...entation.html#fields With it, you can create your own type of custom field and you can do whatever your want with them. But it requires strong PHP skills to do it.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:733 | [Last Post](/forum/28-shipping-methods/908588-countries-states-what-about-cities#363074 "Hi, That would be quite complex to do. One alternative is this: www.hikashop.com/marketplace/product/247-address-auto-fill.html With it, you can have an input field which replaces the street, city, post code, state and country fields, and helps the user fill in his address via Google Maps' auto fill API. This simplifies inputting the address quite a lot for customers. Now, I checked the URL you provided and I understand that you want your customers to provide an address in a game, not a real address. So what I propose above won't help. What you could do is to not use the country / state system. Instead, create custom address fields of the type "single dropdown". In them, you can provide the values you want to be available. And you can use the "display limited to" setting of the fields to show/hide them based on what is selected in another field. So you would create one field for the 1st level of selection, then one field per choice of that 1st level selector, then one field per choice of the 2nd level selector. Another solution would be to create your own HikaShop plugin and implement the Fields API: www.hikashop.com/support/documentation/6...entation.html#fields With it, you can create your own type of custom field and you can do whatever your want with them. But it requires strong PHP skills to do it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908569-shipping-randomly-doesnt-work-for-certain-items) | [Shipping randomly doesn't work for certain items](/forum/28-shipping-methods/908569-shipping-randomly-doesnt-work-for-certain-items "Hi, There must be something very simple i don't see again. This time i have for instance an item "Standaard Horizontaal Verticaal" and if someone picks 2pcs they can't ship with the standard free to home shipping. If they pick 1pc, it still has the proporties to ship with the same shipping method but this works, not 2pcs. If someone picks a light named Rhodolite II and picks as an option the rolstaaard, again the same issue. I have even set the hidden rolstandaard products which is this option to 1kg, but with no succes. Maybe i miss a size setting somewhere or what could this be? Thanks in advance") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [NicoW](/forum/user/58228-nicow "View NicoW's Profile") [Last Post](/forum/28-shipping-methods/908569-shipping-randomly-doesnt-work-for-certain-items#362981 "Hi, This means that you have restrictions on the shipping methods which prevent them from being used with these products. It could be the weight, it could be the dimensions, etc. Note that an option is seen as an extra product by default. So if you have in the cart one product with 2 options, the shipping system sees 3 products in the cart. So if you set a "maximum quantity" of 1 in your shipping method, it won't appear in this case even though, from a user perspective, there is only 1 product in the cart. Note that you also have the setting "Group options with product for the shipping price calculation" in the HikaShop configuration page which might help with this. Also, if you're wondering why a shipping method doesn't appear on the checkout when it should, disable temporarily all the other shipping methods and access your checkout. You'll see an error message explaining why the system can't use this shipping method.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:686 | [Last Post](/forum/28-shipping-methods/908569-shipping-randomly-doesnt-work-for-certain-items#362981 "Hi, This means that you have restrictions on the shipping methods which prevent them from being used with these products. It could be the weight, it could be the dimensions, etc. Note that an option is seen as an extra product by default. So if you have in the cart one product with 2 options, the shipping system sees 3 products in the cart. So if you set a "maximum quantity" of 1 in your shipping method, it won't appear in this case even though, from a user perspective, there is only 1 product in the cart. Note that you also have the setting "Group options with product for the shipping price calculation" in the HikaShop configuration page which might help with this. Also, if you're wondering why a shipping method doesn't appear on the checkout when it should, disable temporarily all the other shipping methods and access your checkout. You'll see an error message explaining why the system can't use this shipping method.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908537-after-specifying-a-zone-the-delivery-method-stops-working) | [After specifying a zone, the delivery method stops working](/forum/28-shipping-methods/908537-after-specifying-a-zone-the-delivery-method-stops-working "-- Joomla version -- : 5.1.2 -- PHP version -- : 8.1 Hello. I apologise if there is already an explanation for all this. I set up a delivery method, everything works until I try to set a zone. After that the method is not available for all countries but for the one in which it should also work. Thank you very much for your help!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [lightning](/forum/user/82698-lightning "View lightning's Profile") [Last Post](/forum/28-shipping-methods/908537-after-specifying-a-zone-the-delivery-method-stops-working#362843 "Hi, You can configure your checkout workflow in order to adapt the checkout : www.hikashop.com/support/documentation/4...eckout-workflow.html") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:846 | [Last Post](/forum/28-shipping-methods/908537-after-specifying-a-zone-the-delivery-method-stops-working#362843 "Hi, You can configure your checkout workflow in order to adapt the checkout : www.hikashop.com/support/documentation/4...eckout-workflow.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908532-shipping-costs-without-logging) | [Shipping costs without logging](/forum/28-shipping-methods/908532-shipping-costs-without-logging "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.3 -- PHP version -- : 8.1.29 Hi I´m a bit confused with an issue. When I use the shop as guest, not logged in, there are some products that when they are added to the cart have shipping costs. All the others until you log in and set a shipping address, that cost is 0 as the shop doesn´t know the destiny. What can I look for in that specific products?. There are so many parameters and I haven´t success finding which one is the difference. Thank you very much") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") [Last Post](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362838 "Working fine. Thank you very very much") 2 years 2 months ago by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") | Replies:5 Views:814 | [Last Post](/forum/28-shipping-methods/908532-shipping-costs-without-logging#362838 "Working fine. Thank you very very much") by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908533-shipstation-marketplace-notified-failing) | [Shipstation "Marketplace Notified" failing](/forum/28-shipping-methods/908533-shipstation-marketplace-notified-failing "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4.4.7 -- PHP version -- : 8.3.10 -- Browser(s) name and version -- : Brave Version 1.69.153 Chromium: 128.0.6613.85 (Official Build) (arm64) We just moved this site to a new server. No other updates or major changes (Same Joomla, Hikashop, and PHP versions). We took a backup with Akeeba and restored to the new server. After that we get the following error in Shipstation.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") [Last Post](/forum/28-shipping-methods/908533-shipstation-marketplace-notified-failing#362820 "Hi, I would recommend checking the settings of your ShipStation account: www.hikashop.com/support/documentation/3...-method.html#configS For example, if you used the IP address of the website instead of the domain name, changing the server (and thus the IP address) would lead to ShipStation not being able to contact your website anymore until you update the settings of the ShipStation account. Also, check that the ShipStation plugin is still published in the Joomla plugins manager.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:922 | [Last Post](/forum/28-shipping-methods/908533-shipstation-marketplace-notified-failing#362820 "Hi, I would recommend checking the settings of your ShipStation account: www.hikashop.com/support/documentation/3...-method.html#configS For example, if you used the IP address of the website instead of the domain name, changing the server (and thus the IP address) would lead to ShipStation not being able to contact your website anymore until you update the settings of the ShipStation account. Also, check that the ShipStation plugin is still published in the Joomla plugins manager.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908529-delivery-cost-relative-to-country) | [delivery cost relative to country](/forum/28-shipping-methods/908529-delivery-cost-relative-to-country "-- HikaShop version -- : 5.1.0 -- Joomla version -- : ‎5.1.3 -- PHP version -- : 8,2 Good morning, I cannot configure the delivery cost by delivery location. I tried to create new zones and create different delivery costs for countries by manually configuring delivery. The delivery cost is not charged at all times, delivery is forced at 0 kg.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [pedros](/forum/user/80014-pedros "View pedros's Profile") [Last Post](/forum/28-shipping-methods/908529-delivery-cost-relative-to-country#362812 "Hi, If you restrict your shipping methods with the "zone" setting, then, the "main tax zone" of the HikaShop configuration will be used as the zone of the user before he provides his address on the checkout. So if you don't see any shipping method before entering the address on the checkout, and your shipping methods all have a "zone" set, it means that there are no shipping methods available for the main tax zone configured in the configuration.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:777 | [Last Post](/forum/28-shipping-methods/908529-delivery-cost-relative-to-country#362812 "Hi, If you restrict your shipping methods with the "zone" setting, then, the "main tax zone" of the HikaShop configuration will be used as the zone of the user before he provides his address on the checkout. So if you don't see any shipping method before entering the address on the checkout, and your shipping methods all have a "zone" set, it means that there are no shipping methods available for the main tax zone configured in the configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.047 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)