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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/892138-usps-plugin-questions-discrepencies) | [USPS Plugin questions / discrepencies](/forum/28-shipping-methods/892138-usps-plugin-questions-discrepencies "-- HikaShop version -- : 3.2  Hi Guys,  So I am trying to get a handle on the USPS plugin and I am running into some issues that aren't adding up. So I have the plugin set up and I configured it for First Class as well as Priority Mail. What I am running into which doesn't make any sense is that I set it up to use First Class for up to 4 items and up 14 oz to use First Class, and anything with a Min Weight of 14.1 oz to use Priority Mail, however, I keep getting an error that says that my dimensions must not exceed 8.324 inches. I am not using the Dimensions for any of the configs, and niether of the postal classes that I am using have any size dimensions setup. First Class doesn't have such a small dimension limit, and while Priority Mail Flat rate small box may be around that, I have Flat Rate set to NOT use the dimensions as a restriction.  Can someone please help me understand what may be happening or what I can look at that might be causing this?  Thanks!  UPDATE: I think I may have come across a larger issue with the USPS Plugin that is pretty serious.  1. The plugin seems to be ignoring the Use product dimension &quot;NO&quot; option, as it keeps telling my that my package can not exceed 8.245 inches (or lets just say 8.xxx inches to be safe).  2. When calculating the size of a package based on dimensions, there is a bit of an issue. It seems to be multiplying the length of the item by Length to determine if a package is too large. Which is causing a problem for me.  The items I sell mostly are small items, on average the items are Length: 6in x Width: 2in x Height: 2in. and If I have two item it's saying I am over a limit of 8..xxx inches which A) I am not sure where this number is coming from because First Class Parcel can be larger than 8.xxx inches, infact, I am not sure the limit on the dimensions but I was testing using Stamps.com and I put in a set of dimensions of 14in x 14in x 3in. and as long as I stayed under 14 oz, it stayed with First Class. B) The only way that I could have been larger then the 8in the plugin was telling me is if it were adding the Length together which would be the wrong way to calculate the dimensions since I would package them side by side so the length would never exceed the length of the longest item in the package. .  These are serious issues for me that are causing me to not be able to use this plugin to calculate true postage. Is there anyway that this can be looked at with a higher then usual priority? Because unless I am doing something majorly wrong in my setup, this is a pretty big issue with the plugin, which in either case, for my site this is an urgent issue, and I am not sure how issues like this are handled when we have the Business / Developer license. Please help!  Cheers!")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 month ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")       [Last Post](/forum/28-shipping-methods/892138-usps-plugin-questions-discrepencies#279624 "Hi Mohamed,  I apologies, I am a little behind the eight ball right now because I have to have a tooth pulled and have been in a lot of pain over the weekend. I will try to get this done tonight or tomorrow. Please bare with me.  Thanks!  John") 9 years 1 month ago     by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:5  Views:1798 | [Last Post](/forum/28-shipping-methods/892138-usps-plugin-questions-discrepencies#279624 "Hi Mohamed,  I apologies, I am a little behind the eight ball right now because I have to have a tooth pulled and have been in a lot of pain over the weekend. I will try to get this done tonight or tomorrow. Please bare with me.  Thanks!  John") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")      9 years 1 month ago |
| [](/forum/28-shipping-methods/891949-select-multiple-zones-for-shipping-methods) | [Select multiple zones for shipping methods](/forum/28-shipping-methods/891949-select-multiple-zones-for-shipping-methods "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.1  Hi,  Is it possible to configure multiple zones for shippig methods? Today I have shipment methods dependent on shipment weight and destination. I have three weight categories and three groups of destinations (my country, neighboring countries, other contries). For now, I make three shipping method instance per country, one per weight category.  The maintenance of this configuration is tedious. Each time the shipment costs or any other parameter changes, I have to update the correspondig methods for all countries in that group. In case I could configure multiple countries for a shipment method, this would greatly reduce the maintenance burden.  Best regards, Paul")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [paulvanharen](/forum/user/20480-paulvanharen "View paulvanharen's Profile")       [Last Post](/forum/28-shipping-methods/891949-select-multiple-zones-for-shipping-methods#278623 "Hi,  In that case, instead of using the manual shipping methods minimum and maximum post code settings which can only handle one range per shipping method, you can instead use that plugin which allows you to use regex and set many shipping ranges per shipping method:   brainforge.co.uk/downloads/hikashop-deli.../3-brainforge-manual") 9 years 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:2225 | [Last Post](/forum/28-shipping-methods/891949-select-multiple-zones-for-shipping-methods#278623 "Hi,  In that case, instead of using the manual shipping methods minimum and maximum post code settings which can only handle one range per shipping method, you can instead use that plugin which allows you to use regex and set many shipping ranges per shipping method:   brainforge.co.uk/downloads/hikashop-deli.../3-brainforge-manual") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 1 month ago |
| [](/forum/28-shipping-methods/891966-exclude-postal-codes-in-the-hikashop-manual-shipping-plugin) | [Exclude postal codes in the HikaShop manual shipping plugin](/forum/28-shipping-methods/891966-exclude-postal-codes-in-the-hikashop-manual-shipping-plugin "Hello, I use Hikashop's manual shipping plugin but i want to exclude some Post Codes.  For example: I want to have a fix shipping price e.g 3€ for all postal codes e.g 10000 - 30150 but for specific postal codes. e.g 10111, 10132, 10140, 10143, etc i want a different shipping price e.g. 5€.  I can understand a way to achive this by creating multiple shipping plugins (see below) but I ask is there a shorter (less time consuming) way to do it.  Time consuming way: 1) manual shipping plugin with Minimum Post Code = 10000 and Maximum Post Code = 10110 - Price: 3€ 2) &gt;&gt; &gt;&gt; with Minimum Post Code = 10111 and Maximum Post Code = 10111 - Price: 5€ 3) &gt;&gt; &gt;&gt; with Minimum Post Code = 10112 and Maximum Post Code = 10131 - Price: 3€ 4) &gt;&gt; &gt;&gt; with Minimum Post Code = 10132 and Maximum Post Code = 10132 - Price: 5€ 5) &gt;&gt; &gt;&gt; with Minimum Post Code = 10133 and Maximum Post Code = 10139 - Price: 3€ 6) &gt;&gt; &gt;&gt; with Minimum Post Code = 10140 and Maximum Post Code = 10140 - Price: 5€ .... etc  Less time consuming way (exclude some Post Codes): 1) manual shipping plugin with Minimum Post Code = 10000 and Maximum Post Code = 30150 - Price: 3€ 2) manual shipping plugin with exclude Post Codes = 10111, 10132, 10140, 10143, etc - Price: 5€  All the best. Makis")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 1 month ago, by [xatzopou](/forum/user/35543-xatzopou "View xatzopou's Profile")       [Last Post](/forum/28-shipping-methods/891966-exclude-postal-codes-in-the-hikashop-manual-shipping-plugin#278558 "Hi,  Yes, use brainforge manual shipping plugin which does what you want :   brainforge.co.uk/downloads/hikashop-deli.../3-brainforge-manual") 9 years 1 month ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1762 | [Last Post](/forum/28-shipping-methods/891966-exclude-postal-codes-in-the-hikashop-manual-shipping-plugin#278558 "Hi,  Yes, use brainforge manual shipping plugin which does what you want :   brainforge.co.uk/downloads/hikashop-deli.../3-brainforge-manual") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 1 month ago |
| [](/forum/28-shipping-methods/891936-main-information-in-order-confirmation) | [Main information in order confirmation](/forum/28-shipping-methods/891936-main-information-in-order-confirmation "Hi,  Is there an easy way to add the text under 'Main information' in the order confirmation email?")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [niqui](/forum/user/2055-niqui "View niqui's Profile")       [Last Post](/forum/28-shipping-methods/891936-main-information-in-order-confirmation#278444 "Hello,  In that case, the best solution will probably be to directly edit the code of your Email via &quot;Hikashop-&gt;System-&gt;Emails&quot;, which will require development skills.    www.hikashop.com/support/documentation/i...25-hikashop/#content") 9 years 2 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3  Views:1796 | [Last Post](/forum/28-shipping-methods/891936-main-information-in-order-confirmation#278444 "Hello,  In that case, the best solution will probably be to directly edit the code of your Email via &quot;Hikashop-&gt;System-&gt;Emails&quot;, which will require development skills.    www.hikashop.com/support/documentation/i...25-hikashop/#content") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891730-free-shipment-not-shown) | [Free shipment not shown](/forum/28-shipping-methods/891730-free-shipment-not-shown "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.14 -- Browser(s) name and version -- : Chrome  Hi. I have issues with free shipment in 1 country, above 50 euro. I entered this in Shipping methods, but with no result. In checkout it says no valid shipping options are available.  What should I do differtent?  Regards, Carst")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [carst@texelsontwerp.nl](/forum/user/35647-carst-texelsontwerp-nl "View carst@texelsontwerp.nl's Profile")       [Last Post](/forum/28-shipping-methods/891730-free-shipment-not-shown#278237 "Oh crap, never mind! No weight was filled in, I turned on Incl. Virtual goods, which did the trick. Sorry to bother...") 9 years 2 months ago     by [carst@texelsontwerp.nl](/forum/user/35647-carst-texelsontwerp-nl "View carst@texelsontwerp.nl's Profile") | Replies:5  Views:1942 | [Last Post](/forum/28-shipping-methods/891730-free-shipment-not-shown#278237 "Oh crap, never mind! No weight was filled in, I turned on Incl. Virtual goods, which did the trick. Sorry to bother...") by [carst@texelsontwerp.nl](/forum/user/35647-carst-texelsontwerp-nl "View carst@texelsontwerp.nl's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891895-question-regarding-maximum-weight-usps-shipping-plugin) | [Question Regarding Maximum Weight USPS Shipping Plugin](/forum/28-shipping-methods/891895-question-regarding-maximum-weight-usps-shipping-plugin "-- HikaShop version -- : 3.1.1  Hi,  When configuring the USPS Shipping Plugin, under Restrictions, there is a specification for Minimum Weight which has a Drop Down menu to select your weight unit which gives you selections such as Oz, Lbs, Kg, etc, however, the Maximum Weight has no such Drop down. If you do NOT set a minimum weight, do you still need to use the Drop down under Minimum Weight to select the weight measurement unit for the Maximum weight? Or does the maximum use a default weight measurement unit?  The documentation only explains what each field is for, but doesn't explain if you need to select one of the measurement units under &quot;Minimum Weight&quot; for the Maximum Weight or if there is a default that is used. My assumption would be that selecting the correct unit is important, but without knowing if there is a default or if the Drop down under Minimum is used, I could be configuring this wrong.  I included a screenshot displaying my question just in case I confused anyone.  Also, just as an FYI, the Drop Down for the Container has &quot;Flat&quot; for the Flat Rate Boxes type-oed as &quot;Flate&quot; :) Not a big deal but just thought I would mention it.  3 Screenshots Attaches 1 - Showing question regarding Max Weight / Drop Down for Measurement Unit Drop down Question - HikaShop-USPS-Plugin-Min-Max-Weight-Measurement-Unit-Question.jpg  2 - Showing the Help File, doesn't explain which measurement unit is defaulted for Maximum Weight or if the Drop down from Minimum Weight is used. HikaShop-USPS-Plugin-Min-Max-Weight-Measurement-Unit-Help.jpg  3. Showing &quot;Flate&quot; Rate Type-o - HikaShop-USPS-Plugin-Container-Flat-Rate-Type-o.jpg  Cheers! :)")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")       [Last Post](/forum/28-shipping-methods/891895-question-regarding-maximum-weight-usps-shipping-plugin#278150 "Hi,  Yes, the unit selection will be taken into account for both min and max weight. Thank you for the report on the typo. We'll fix that for the next version.") 9 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1762 | [Last Post](/forum/28-shipping-methods/891895-question-regarding-maximum-weight-usps-shipping-plugin#278150 "Hi,  Yes, the unit selection will be taken into account for both min and max weight. Thank you for the report on the typo. We'll fix that for the next version.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891789-usps-plugin-hikashop) | [USPS Plugin HikaShop](/forum/28-shipping-methods/891789-usps-plugin-hikashop "Hi Guys,  I have a question regarding the USPS Shipping Plugin for HikaShop Business (latest build). When setting up the plugin, is there a way to setup for both First Class and Flat Rate Small and Flat Rate Medium Box types? I did some tests and if you select the First Class Postage with First Class Mail Type - Rectangular and Priority Mail Container (Size of) Flat Rate Box, you can have the system decide which option is best for the customer, however, my packages can span First Class (1-2 items) Flat Rate Small (6-10 items) and Flat Rate Medium (10+ items). I was wondering if there were any plans to add additional options for a case like this.  Right now, I can stay with just using First Class and Medium Flat Rate but I might wind up having to manually adjust the shipping after an order goes through as my product weights vary but the sizes are pretty constant, meaning that I can easily tell based on the order volume and mass, which shipping choice would be best, and it would be great if there were a way to allow the plugin to do that all. Perhaps creating an &quot;Alternative&quot; shipping method / container.  Is this something at all in the works? I noticed that International has all the Flat Rate choices available but domestic is very limited for some reason.  I also noticed that when you have more then one Postage Class, (in this case, Priority Medium Flat Rate Box and First Class Parcel. When adding items to my cart, it displayed both postage options until I added multiple items, it then only displayed the Flat Rate Postage Options. Anything over 1 item, displays Flat Rate Only, and not until you dwindle your cart back to 1 item does First Class become a choice again. While it's good to know that it does show both options with only 1 item in the cart it defeated the purpose of having more then one Postage Class to choose from.  Is there anyway to setup restrictions or anything so that you can allow the use of more then one Postage Class? Do the Weights or Dimensions play a role in this at all?  Is this a known issue?  Your welcome to test this if you use the link in the with this post as well just create your own login and password on the site. It's highly repeatable.  Many thanks and Kudos on this plugin. Got it up and working after only a couple minor changes, and had USPS switch my webtools account over. Was the easiest thing I have setup on my store thus far lol :)  Cheers!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")       [Last Post](/forum/28-shipping-methods/891789-usps-plugin-hikashop#278131 "In fact yes, yes you can more then one USPS Shipping Plugin Instances. In the case where you use mutliple classes of USPS Postage, and each Class needs it's own configuration, just add the USPS Plugin...") 9 years 2 months ago     by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:15  Views:2550 | [Last Post](/forum/28-shipping-methods/891789-usps-plugin-hikashop#278131 "In fact yes, yes you can more then one USPS Shipping Plugin Instances. In the case where you use mutliple classes of USPS Postage, and each Class needs it's own configuration, just add the USPS Plugin...") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891875-usps-shipping-plugin-hikashop) | [USPS Shipping Plugin HikaShop](/forum/28-shipping-methods/891875-usps-shipping-plugin-hikashop "-- HikaShop version -- : 3.1.1  Hi Guys,  Question on how to best explain shipping choices to the customer..  So, the reason for this question is that I offer 2 USPS Shipping Classes during checkout. The problem is that I need to explain to the customer what each shipping choice is so that they choose the appropriate choice.The problem is that since this is one plugin which in turn serves more than one Postage class, it will display each available class which can display both choices even though one of the choice is not going to be the proper choice (This will make more sense as I continue). This can become confusing for the customer because what displays on the front end is 2 different prices, one which would be the proper choice, the second while they can still choose it, would be incorrect and would have to have to be changed on the backend should they choose it. The problem is that while setting up the plugin, there is no way to describe which they should choose because the details will display in duplicate. See Attached Screenshot for a better understanding.  There is also no way for me to properly set the proper rate to include Insurance with out making the price of the other shipping option completely wrong.  So here is the Scenario.  All my items Ship either First Class with Insurance (in which I add the cost of Insurance by adding $1.89 to the Generic Configuration Price entry). This will ensure that all First Class Packages upto 13 Oz will always include the $1.89 to the First Class Rate returned by USPS.  However, if a package is over 13 Oz, then the Postage Class will switch based on the configuration to Priority Mail Flat Rate. The issue is that Priority Mail Flat Rate Already includes insurance at no additional cost. So USPS will return a the Priority Rate but because I am specifying it to add $1.89 to cover insurance for Flat Rate Postage, that $1.89 is now being added on top of the Priority Mail Postage Rate thereby over charging the customer for the Priority Mail Postage Rate.  If I try to use the Description area to explain the details of the rate, because this is one plugin displaying both Postage rates, the description is displayed twice looking silly (again the Screenshot will make this more clear to understand).  So my question is, do you guys have any tricks or suggestions on how to better set this up to avoid the over charging the customer (or if they choose the wrong option under charging the customer causing me to have to change and either refund or charge the customer more and avoid the confusion with the way it will display any help info I would write?  So how would one correctly set up the USPS Shipping Plugin for this with out causing these issues? I considered setting up a second &quot;Manual Shipping Plugin, but since even the Priority Mail Flat Rate postage rates are variable, I can't see how that would work either because the customer could still choose the wrong rate causing me to have to adjust the rates prior to shipping.  Does this make sense? Can anyone make a good recommendation how best to set this up to work around this issue when you have multiple shipping I hope the Screenshot helps to explain the issue. I just am not sure how to work around this.  Please let me know if I need to provide more details. Right now, this is my only deal breaker with my site being live.So I really need ti figure out how to resolve this as I can't change how I ship do to the size and weight of my products.  Cheers")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")       [Last Post](/forum/28-shipping-methods/891875-usps-shipping-plugin-hikashop#278128 "Absolutely! I have been so busy making changes and corrections I forgot to reply. Yes! Now that I know you can add the plugin multiple time, that completely handles my issue! I was able to configure...") 9 years 2 months ago     by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile") | Replies:2  Views:2001 | [Last Post](/forum/28-shipping-methods/891875-usps-shipping-plugin-hikashop#278128 "Absolutely! I have been so busy making changes and corrections I forgot to reply. Yes! Now that I know you can add the plugin multiple time, that completely handles my issue! I was able to configure...") by [Dardwizzle](/forum/user/51457-dardwizzle "View Dardwizzle's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891798-free-delivery-and-combination-with-coupons) | [Free delivery and combination with coupons](/forum/28-shipping-methods/891798-free-delivery-and-combination-with-coupons "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.7.5  Hello I have set free delivery for purcases 50€ and up. So 2 shipping methods. One for Minimum price:50,00 € ans second for Maximum price:49,99 €. All work well. The problem is when I add coupon for free delivery. I set coupon for some product with flat amount 2,5€ (delivery cost). Now, when customer have in cart for more then 50€ and one product with coupon, he gets free delivery and -2,5€ coupon discount.  Any advice?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile")       [Last Post](/forum/28-shipping-methods/891798-free-delivery-and-combination-with-coupons#277836 "Hi,  It sure is possible by developping a custom plugin of the group &quot;hikashop&quot;. Our coupon API allows for plugins to be able to add checks when a coupon is being added to the cart by a customer so that you can refuse it based on your own rules.   www.hikashop.com/support/documentation/6...entation.html#coupon  However, there is no option in the interface of HikaShop for what you want, which is why Philip was recommending looking at AwoCoupon. But if you're a coder and dont mind spending some time making a plugin for yourself, then it's possible.") 9 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1792 | [Last Post](/forum/28-shipping-methods/891798-free-delivery-and-combination-with-coupons#277836 "Hi,  It sure is possible by developping a custom plugin of the group &quot;hikashop&quot;. Our coupon API allows for plugins to be able to add checks when a coupon is being added to the cart by a customer so that you can refuse it based on your own rules.   www.hikashop.com/support/documentation/6...entation.html#coupon  However, there is no option in the interface of HikaShop for what you want, which is why Philip was recommending looking at AwoCoupon. But if you're a coder and dont mind spending some time making a plugin for yourself, then it's possible.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/889640-shipping-method-cost-per-kg) | [Shipping method cost per kg](/forum/28-shipping-methods/889640-shipping-method-cost-per-kg "-- HikaShop version -- : 3.0.1 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.5  Hello,  I want a shipping method for inside Athens and one for outside of Athens, the first will cost 2.70€ and the second 3.50€. Now, all products have weight, could the shipping method's cost calculate for example, 2.70€+0.80€ for every extra kg?  Thank you")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 7 months ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile")       [Last Post](/forum/28-shipping-methods/889640-shipping-method-cost-per-kg#277758 "Hello,  In that case, the solution will be to : - Create another shipping method with the &quot;Maximum weight&quot; option set to 2 and with a fixed price  - Set the &quot;Minimum weight&quot; option of your actual shipping method to 2") 9 years 2 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11  Views:2419 | [Last Post](/forum/28-shipping-methods/889640-shipping-method-cost-per-kg#277758 "Hello,  In that case, the solution will be to : - Create another shipping method with the &quot;Maximum weight&quot; option set to 2 and with a fixed price  - Set the &quot;Minimum weight&quot; option of your actual shipping method to 2") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891720-trigger-shipping-plugin-after-payment) | [trigger shipping plugin after payment](/forum/28-shipping-methods/891720-trigger-shipping-plugin-after-payment "-- Error-message(debug-mod must be tuned on) -- : Please advise, how can I get back to the shipping plugin I am writing after successful payment to actually book the pickup of the products, by the shipping company via their API?  Please advise, how can I get back to the shipping plugin I am writing after successful payment to actually book the pickup of the products, by the shipping company via their API?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [bluewave](/forum/user/8288-bluewave "View bluewave's Profile")       [Last Post](/forum/28-shipping-methods/891720-trigger-shipping-plugin-after-payment#277556 "Hi,  If the PayPal plugin changes the status of the order when receiving the payment notification, then your plugin will be triggered. So if you say it's not triggered, then there must be a problem with the code of your plugin or your PayPal plugin is not confirming the orders automatically or something due to a problem on the server.") 9 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:2303 | [Last Post](/forum/28-shipping-methods/891720-trigger-shipping-plugin-after-payment#277556 "Hi,  If the PayPal plugin changes the status of the order when receiving the payment notification, then your plugin will be triggered. So if you say it's not triggered, then there must be a problem with the code of your plugin or your PayPal plugin is not confirming the orders automatically or something due to a problem on the server.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891793-postal-rates) | [Postal rates](/forum/28-shipping-methods/891793-postal-rates "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 7.0.2  Hello,  I am trying to have a shipping that calculates the shipping per country and per total cart weight of the products. I am shipping per regular mail (packages).Their rates are about 40% of the average UPS or Fedex rate and it really doesn't make sense for my customers to pay 20 dollars on shipping for a 15 dollar item.  I am stuck.  Any ideas?  &#42;&#42;&#42;Update: Never mind.. found the answer.&#42;&#42;&#42;")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [RobertB](/forum/user/20207-robertb "View RobertB's Profile")       [Last Post](/forum/28-shipping-methods/891793-postal-rates#277557 "Yep..  Like i said in my update. Found the answer.  As far as creating the many shipping methods.. I'll do that through sql.  Thanks.") 9 years 2 months ago     by [RobertB](/forum/user/20207-robertb "View RobertB's Profile") | Replies:2  Views:1592 | [Last Post](/forum/28-shipping-methods/891793-postal-rates#277557 "Yep..  Like i said in my update. Found the answer.  As far as creating the many shipping methods.. I'll do that through sql.  Thanks.") by [RobertB](/forum/user/20207-robertb "View RobertB's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891777-interdire-le-paiement-tant-que-les-frais-de-port-nont-pas-ete-ajoutes-a-la-main) | [Interdire le paiement tant que les frais de port n'ont pas été ajoutés à la main](/forum/28-shipping-methods/891777-interdire-le-paiement-tant-que-les-frais-de-port-nont-pas-ete-ajoutes-a-la-main "Bonjour à tous, J'ai cherché sans succès alors je vous pose la question ici. Je souhaite créer une petite boutique pour une association dans laquelle le membre pourra remplir et valider son panier. Une fois qu'il a validé son panier, un gestionnaire pourra alors calculer et ajouter le montant des frais de port. Le membre recevra alors un mail avec le total de la commande qu'il pourra alors régler. Mais je n'ai pas trouvé comment interdire le paiement tant que le gestionnaire n'a pas complété les frais de port. Est-ce que cela est possible ?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [steevo](/forum/user/52345-steevo "View steevo's Profile")       [Last Post](/forum/28-shipping-methods/891777-interdire-le-paiement-tant-que-les-frais-de-port-nont-pas-ete-ajoutes-a-la-main#277521 "Ok merci pour votre réponse. Je vais faire comme ça alors.") 9 years 2 months ago     by [steevo](/forum/user/52345-steevo "View steevo's Profile") | Replies:4  Views:1449 | [Last Post](/forum/28-shipping-methods/891777-interdire-le-paiement-tant-que-les-frais-de-port-nont-pas-ete-ajoutes-a-la-main#277521 "Ok merci pour votre réponse. Je vais faire comme ça alors.") by [steevo](/forum/user/52345-steevo "View steevo's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891709-mode-livraison-selon-le-poids-et-frais-de-port-offert) | [mode livraison selon le poids et frais de port offert](/forum/28-shipping-methods/891709-mode-livraison-selon-le-poids-et-frais-de-port-offert "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.5 -- PHP version -- : 5.6  Bonjour,  J'ai bien conscience que mon soucis ne provient pas de Hikashop mais... je tourne en rond ! Problème entre les frais de livraison au poids et les frais de livraison offert  Paramétrage de 3 modes de frais de livraison : - livraison au poids (en 15 tranches) - retrait au magasin - frais de port offerts dès 200 €  Dès que la commande est supérieur à (dans cet exemple) à 200 €, les frais de port offert s'affiche mais aussi les frais liés au poids (voir image jointe).  Que faire pour que ne s'affiche que les 2 modes (et non 3) de livraison ? Les frais de port offert et le mode retrait au magasin.  J'espère que je parviens à être clair !???  Merci d'avance pour l'astuce !")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [celinem](/forum/user/34131-celinem "View celinem's Profile")       [Last Post](/forum/28-shipping-methods/891709-mode-livraison-selon-le-poids-et-frais-de-port-offert#277175 "Merci Nicolas.") 9 years 2 months ago     by [celinem](/forum/user/34131-celinem "View celinem's Profile") | Replies:2  Views:1810 | [Last Post](/forum/28-shipping-methods/891709-mode-livraison-selon-le-poids-et-frais-de-port-offert#277175 "Merci Nicolas.") by [celinem](/forum/user/34131-celinem "View celinem's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891716-flat-rate-shipping-to-u-s-and-canada) | [Flat rate shipping to U.S. and Canada](/forum/28-shipping-methods/891716-flat-rate-shipping-to-u-s-and-canada "How do I set up shipping for flat rate to 2 countries?  For instance...  1. If sending to customers in the U.S. we want all items in the cart to ship for $5 flat rate 2. If sending to Canadian customers, we have to set the shipping for all set at $8 flat rate  Is that possible???  Thanks Pam")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [simmiepam](/forum/user/30436-simmiepam "View simmiepam's Profile")       [Last Post](/forum/28-shipping-methods/891716-flat-rate-shipping-to-u-s-and-canada#277094 "Hi,  Sure. Just create 2 manual shipping methods via the menu System&gt;Shipping methods with the correct zone restriction (usa or canada). Then, in each: - if the price is $5 per item in the cart, then you want to activate the shipping price per product setting and enter 5 in the shipping price per product setting below. - if the price is $5 for the whole cart, then you simply want to set 5 int he &quot;price&quot; field of the shipping method. Either way, it should be easy to setup.") 9 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1840 | [Last Post](/forum/28-shipping-methods/891716-flat-rate-shipping-to-u-s-and-canada#277094 "Hi,  Sure. Just create 2 manual shipping methods via the menu System&gt;Shipping methods with the correct zone restriction (usa or canada). Then, in each: - if the price is $5 per item in the cart, then you want to activate the shipping price per product setting and enter 5 in the shipping price per product setting below. - if the price is $5 for the whole cart, then you simply want to set 5 int he &quot;price&quot; field of the shipping method. Either way, it should be easy to setup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891719-shipping-is-calculated-into-total-price-but-0-in-shipping-method) | [Shipping is calculated into total price but 0 in shipping method](/forum/28-shipping-methods/891719-shipping-is-calculated-into-total-price-but-0-in-shipping-method "-- HikaShop version -- : 2.6.4  Hello  i'm using my custom shipping method, the shipping value is calculated and added into the total price but somehow the shipping price is set to 0  Here is my code details  this is the result of var&#95;dump($rate)  and it works in front-end  however in the onShippingSave when i var&#95;dump($order)  The shipping price is turned into 0  The order recorded the selection but not the price, the email showing the order detail also didnt show shipping  Any suggestion how to fix this? Thank you  edit :  I used the same shipping method with different params in the backend turns out my code that nullify the shipping when it detected that the shipping is unavailable doesnt disable the shipping.  then i changed it to  to skip everything if the shipping method is not possible. I assume the shipping method will find the first shipping that it can find &#91;in this case, the 1st option isnt available, hence the shipping price is 0&#93;.  the shipping is now working but i will keep eye on it if there is another bug showed up")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [veeco](/forum/user/18501-veeco "View veeco's Profile")       [Last Post](/forum/28-shipping-methods/891719-shipping-is-calculated-into-total-price-but-0-in-shipping-method#277098 "-- HikaShop version -- : 2.6.4  Hello  i'm using my custom shipping method, the shipping value is calculated and added into the total price but somehow the shipping price is set to 0  Here is my code details  this is the result of var&#95;dump($rate)  and it works in front-end  however in the onShippingSave when i var&#95;dump($order)  The shipping price is turned into 0  The order recorded the selection but not the price, the email showing the order detail also didnt show shipping  Any suggestion how to fix this? Thank you  edit :  I used the same shipping method with different params in the backend turns out my code that nullify the shipping when it detected that the shipping is unavailable doesnt disable the shipping.  then i changed it to  to skip everything if the shipping method is not possible. I assume the shipping method will find the first shipping that it can find &#91;in this case, the 1st option isnt available, hence the shipping price is 0&#93;.  the shipping is now working but i will keep eye on it if there is another bug showed up") 9 years 2 months ago     by [veeco](/forum/user/18501-veeco "View veeco's Profile") | Replies:0  Views:1791 | [Last Post](/forum/28-shipping-methods/891719-shipping-is-calculated-into-total-price-but-0-in-shipping-method#277098 "-- HikaShop version -- : 2.6.4  Hello  i'm using my custom shipping method, the shipping value is calculated and added into the total price but somehow the shipping price is set to 0  Here is my code details  this is the result of var&#95;dump($rate)  and it works in front-end  however in the onShippingSave when i var&#95;dump($order)  The shipping price is turned into 0  The order recorded the selection but not the price, the email showing the order detail also didnt show shipping  Any suggestion how to fix this? Thank you  edit :  I used the same shipping method with different params in the backend turns out my code that nullify the shipping when it detected that the shipping is unavailable doesnt disable the shipping.  then i changed it to  to skip everything if the shipping method is not possible. I assume the shipping method will find the first shipping that it can find &#91;in this case, the 1st option isnt available, hence the shipping price is 0&#93;.  the shipping is now working but i will keep eye on it if there is another bug showed up") by [veeco](/forum/user/18501-veeco "View veeco's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891483-no-debug-info-on-ups-shippinng) | [No debug info on ups shippinng](/forum/28-shipping-methods/891483-no-debug-info-on-ups-shippinng "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 7.0.22 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : none  Hi I don't get any UPS quotes in checkout, so I set the UPS shipping method to debug, but I don't get any debug info, please help. Thanks Jesper")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 3 months ago, by [jbendsen](/forum/user/34746-jbendsen "View jbendsen's Profile")       [Last Post](/forum/28-shipping-methods/891483-no-debug-info-on-ups-shippinng?start=20#277018 "Hi Jesper,  1. That UPS fix was directly released through the last Hikashop version available through our website.  2. I just had it by : - Using Chrome's incognito mode - Changing product quantity through the checkout cart after being logged in.  3. That fix will be available through the next Hikashop version that will probably be released this week.  4. We are actually working on it so it will be available as soon as possible.  Best regards, Mohamed Thelji.") 9 years 2 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")   - [1](/forum/28-shipping-methods/891483-no-debug-info-on-ups-shippinng?start=0 "Page:1") - [2](/forum/28-shipping-methods/891483-no-debug-info-on-ups-shippinng?start=20 "Page:2") | Replies:27  Views:3143 | [Last Post](/forum/28-shipping-methods/891483-no-debug-info-on-ups-shippinng?start=20#277018 "Hi Jesper,  1. That UPS fix was directly released through the last Hikashop version available through our website.  2. I just had it by : - Using Chrome's incognito mode - Changing product quantity through the checkout cart after being logged in.  3. That fix will be available through the next Hikashop version that will probably be released this week.  4. We are actually working on it so it will be available as soon as possible.  Best regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891698-restrictions-in-hikashop-manual-shipping-plugin-error) | [Restrictions in HikaShop manual shipping plugin error](/forum/28-shipping-methods/891698-restrictions-in-hikashop-manual-shipping-plugin-error "As I would restrict orders above € 50 free shipping it won't work. I use the HikaShop manual shipping plugin and choose &quot;restrictions&quot; I fill in the minimum price 0 and maximum 50 € and this shipment method doesn't stop at 50€ but never stops? As I made a second &quot;free shipping method&quot; I fill in minimum price 50.1 and maximum 10000€ this one isn't visible at the checkout?  I found out that whatever I fill in at &quot;minimum price&quot; only the number 0 works, how comes?")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [Theob](/forum/user/35883-theob "View Theob's Profile")       [Last Post](/forum/28-shipping-methods/891698-restrictions-in-hikashop-manual-shipping-plugin-error#277017 "Thanx Nicolas,  It was the &quot;include virtual products price&quot; must be set ON............  Again, many thanks!!!  Theo") 9 years 2 months ago     by [Theob](/forum/user/35883-theob "View Theob's Profile") | Replies:2  Views:1656 | [Last Post](/forum/28-shipping-methods/891698-restrictions-in-hikashop-manual-shipping-plugin-error#277017 "Thanx Nicolas,  It was the &quot;include virtual products price&quot; must be set ON............  Again, many thanks!!!  Theo") by [Theob](/forum/user/35883-theob "View Theob's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/890833-multiple-variants-cause-no-shipping-method-found-error) | [multiple variants cause "No Shipping Method Found" error](/forum/28-shipping-methods/890833-multiple-variants-cause-no-shipping-method-found-error "-- url of the page with the problem -- :   aquacorals.com  -- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.2 -- PHP version -- : 7.0.19 -- Browser(s) name and version -- : FireFox 53.0.3 -- Error-message(debug-mod must be tuned on) -- : No shipping method found for the warehouse: 1  Hi, When ordering more than one variant of an item, we get &quot;No shipping method found for the warehouse: 1&quot; when trying to checkout. Ordering either of the variants separately works fine, it is only when ordering 2 or more variations of the same item, any item. Very odd. Any ideas as to why? I've got the latest version of Hikashop for Business, downloaded today.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 4 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")       [Last Post](/forum/28-shipping-methods/890833-multiple-variants-cause-no-shipping-method-found-error#276866 "Perfect! that did it. Thanks!") 9 years 2 months ago     by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") | Replies:6  Views:1297 | [Last Post](/forum/28-shipping-methods/890833-multiple-variants-cause-no-shipping-method-found-error#276866 "Perfect! that did it. Thanks!") by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile")      9 years 2 months ago |
| [](/forum/28-shipping-methods/891592-how-could-i-remove-address-for-pickup-points) | [How could I remove address for pickup points??](/forum/28-shipping-methods/891592-how-could-i-remove-address-for-pickup-points "-- HikaShop version -- : 3.1.1  I have two methods of delivery. First is a courier and he need address of delivery. Second is a pickup point and it doesn't need the address. If I have guest checkout - there is no method to hide address of delivery.  What should I do to hide this lines?  you can test it here   shop.elino.ru/katalog-tovarov")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 2 months ago, by [progreccor](/forum/user/4816-progreccor "View progreccor's Profile")       [Last Post](/forum/28-shipping-methods/891592-how-could-i-remove-address-for-pickup-points#276703 "Hi,  I don't understand what you mean. It will work the same weither you're logged in or you registered as a guest. It will remove the &quot;shipping address&quot; area of the address block. In your previous message, you've provided a screenshot of the &quot;login&quot; block. The &quot;login&quot; block will display the address fields regardless of how the shipping methods are configured since these will be used to create the default address of the user guest or not and then used in the billing address, which will still be displayed in the &quot;address&quot; block after the validation of the form.") 9 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:1327 | [Last Post](/forum/28-shipping-methods/891592-how-could-i-remove-address-for-pickup-points#276703 "Hi,  I don't understand what you mean. It will work the same weither you're logged in or you registered as a guest. It will remove the &quot;shipping address&quot; area of the address block. In your previous message, you've provided a screenshot of the &quot;login&quot; block. The &quot;login&quot; block will display the address fields regardless of how the shipping methods are configured since these will be used to create the default address of the user guest or not and then used in the billing address, which will still be displayed in the &quot;address&quot; block after the validation of the form.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 2 months ago |
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