[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/888906-usps-plugin-will-not-do-a-flat-rate-price) | [USPS Plugin will not do a flat rate price](/forum/28-shipping-methods/888906-usps-plugin-will-not-do-a-flat-rate-price "-- url of the page with the problem -- : arma15.com -- HikaShop version -- : 3.00 -- Joomla version -- : 2.6.5 Currently I have all my sales exported to my shipping program and all orders have been adding my "shipping" as a product rather than shipping as it should. So I figured I would use the USPS shipping plugin and not the manual plugin. The USPS plugin problem is that I put a fixed price in the price box of 12.5 and I figured this would allow the fixed price. I also have the USPS web tools user id input and it appears to be working although the quote is about 2x what it should be. Normally the shipping cost is 7-9 dollars but I charge a flat $12.5 to make things simple. My 3 questions. 1. How do i get this plugin to do a flat shipping rate? 2. Will using this plugin send the info to my shipping program "ship station .com" as a shipping method as it should or also add the shipping as a product as with manual flat fee plugin? 3.Will this allow customers to see tracking if they login to there account?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 8 months ago, by [target4fun](/forum/user/35855-target4fun "View target4fun's Profile") [Last Post](/forum/28-shipping-methods/888906-usps-plugin-will-not-do-a-flat-rate-price#262848 "Hi, As you can see in your screenshot, Shipstation is giving you errors because your HikaShop user do not have a country in his address. You do not have any "country" field published in HikaShop ; so countries of your users are empty. Regards,") 9 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:1323 | [Last Post](/forum/28-shipping-methods/888906-usps-plugin-will-not-do-a-flat-rate-price#262848 "Hi, As you can see in your screenshot, Shipstation is giving you errors because your HikaShop user do not have a country in his address. You do not have any "country" field published in HikaShop ; so countries of your users are empty. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 8 months ago | | [](/forum/28-shipping-methods/888924-where-can-i-find-the-usps-plugin-download) | [Where can I find the USPS Plugin download](/forum/28-shipping-methods/888924-where-can-i-find-the-usps-plugin-download "I've installed Joomla! and Hikashop. When I go to configure Shipping Methods I don't have USPS. Only Manual shipping, UPS and Fedex. For several days I've been searching the documentation, FAQ and...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 8 months ago, by [pedman](/forum/user/48049-pedman "View pedman's Profile") [Last Post](/forum/28-shipping-methods/888924-where-can-i-find-the-usps-plugin-download#262822 "Thanks Nicolas, you have me back on track. I am wanting to evaluate the "shop" version before investing in a paid version.") 9 years 8 months ago by [pedman](/forum/user/48049-pedman "View pedman's Profile") | Replies:2 Views:1151 | [Last Post](/forum/28-shipping-methods/888924-where-can-i-find-the-usps-plugin-download#262822 "Thanks Nicolas, you have me back on track. I am wanting to evaluate the "shop" version before investing in a paid version.") by [pedman](/forum/user/48049-pedman "View pedman's Profile") 9 years 8 months ago | | [](/forum/28-shipping-methods/888812-is-it-possible-to-set-shipping-charges-based-on-the-amount) | [Is it possible to set shipping charges based on the amount?](/forum/28-shipping-methods/888812-is-it-possible-to-set-shipping-charges-based-on-the-amount "-- HikaShop version -- : last -- Joomla version -- : last -- PHP version -- : last -- Browser(s) name and version -- : chrome and edge Is it possible to set shipping charges based on the amount? e.g. up to 1000 = €10 e.g. from 1001 to 2500 = €15") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [SuX](/forum/user/39023-sux "View SuX's Profile") [Last Post](/forum/28-shipping-methods/888812-is-it-possible-to-set-shipping-charges-based-on-the-amount#262191 "Hi, Yes, I guess that you can use the restriction on prices (and include virtual products) : www.hikashop.com/support/documentation/1...rm.html#restrictions Regards, PS : "last" is not a valid version number.") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:2 Views:881 | [Last Post](/forum/28-shipping-methods/888812-is-it-possible-to-set-shipping-charges-based-on-the-amount#262191 "Hi, Yes, I guess that you can use the restriction on prices (and include virtual products) : www.hikashop.com/support/documentation/1...rm.html#restrictions Regards, PS : "last" is not a valid version number.") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888318-australian-courier-companies) | [Australian Courier Companies...](/forum/28-shipping-methods/888318-australian-courier-companies "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.5.52-cll -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : N/A Do you have freight plugins for the following companies? We are getting more people using our e-commerce solutions and more and more we are having to use custom freight because there is only AustPost supported, and this has been buggy but its also one of the most expensive companies now. Here are the top 5 companies used in Australia * couriersplease * directfreight * dhl * tnt * fastway") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [twhcreations](/forum/user/3186-twhcreations "View twhcreations's Profile") [Last Post](/forum/28-shipping-methods/888318-australian-courier-companies#262093 "Hi, Thanks ! We had missed this one. I've added it to the list. Let us know how it goes.") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1270 | [Last Post](/forum/28-shipping-methods/888318-australian-courier-companies#262093 "Hi, Thanks ! We had missed this one. I've added it to the list. Let us know how it goes.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888682-cant-select-different-shipping-methods-on-checkout-page-using-the-new-checkout) | [Can't select different shipping methods on checkout page using the new checkout](/forum/28-shipping-methods/888682-cant-select-different-shipping-methods-on-checkout-page-using-the-new-checkout "-- HikaShop version -- : 3.0.0 Hi All, 1) User has added items to cart 2) User clicks on checkout 3) User proceeds to selecting a shipping method but every time the shipping methods are reloaded (ajax?) it always reverts to the first one published. Am I doing something wrong or is this a bug? Using the Legacy checkout system I'm able to select any of the multiple shipping methods.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [Saren\_p](/forum/user/35654-saren-p "View Saren_p's Profile") [Last Post](/forum/28-shipping-methods/888682-cant-select-different-shipping-methods-on-checkout-page-using-the-new-checkout#262078 "Hi, Because we cannot reproduce your issue ; please provide configuration details. HikaShop 3.0 build number checkout mode (legacy or not) checkout setting shipping setting Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:2842 | [Last Post](/forum/28-shipping-methods/888682-cant-select-different-shipping-methods-on-checkout-page-using-the-new-checkout#262078 "Hi, Because we cannot reproduce your issue ; please provide configuration details. HikaShop 3.0 build number checkout mode (legacy or not) checkout setting shipping setting Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/884934-shipping-method-with-dropdown-selection) | [Shipping method with dropdown selection?](/forum/28-shipping-methods/884934-shipping-method-with-dropdown-selection "Hi, I have looked to shipping plugins and couldn't find anything what I need. In our country we have very popular shipping method via terminals...and a lot buyers are asking for it. So I need shipping method where should be dropdown list with addresses/terminals selection. I should see this selection in back-end after order created as well. How can I achieve this? Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 5 months ago, by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") [Last Post](/forum/28-shipping-methods/884934-shipping-method-with-dropdown-selection?start=20#261929 "Hi, Thank you, it does work. However i lose ajax with this... I will stick with this solution until i find how to get it to work properly with ajax. Kind Regards") 9 years 9 months ago by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") - [1](/forum/28-shipping-methods/884934-shipping-method-with-dropdown-selection?start=0 "Page:1") - [2](/forum/28-shipping-methods/884934-shipping-method-with-dropdown-selection?start=20 "Page:2") | Replies:25 Views:4220 | [Last Post](/forum/28-shipping-methods/884934-shipping-method-with-dropdown-selection?start=20#261929 "Hi, Thank you, it does work. However i lose ajax with this... I will stick with this solution until i find how to get it to work properly with ajax. Kind Regards") by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888681-ups-rates-are-very-expensive-even-with-group-packages) | [UPS rates are \*VERY\* expensive (even with group packages)](/forum/28-shipping-methods/888681-ups-rates-are-very-expensive-even-with-group-packages "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 Hi All, Thanks for the great component. My question is with regards to shipping through the UPS plugin. I have set all the correct parameters (see image) in the plugin and the plugin does seem to be working fine. However, the rates are through the roof. How can I ensure the rates are the actual rates in UPS shipping? The main issue seems to be the grouping of packages, Hikashop UPS plugin groups the items in too many packages (boxes) as opposed to the UPS website which actually asks me how many boxes I need for my packages. Am I missing something? Edit: Bigger picture here i.imgur.com/YW5YUHf.png") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [Saren\_p](/forum/user/35654-saren-p "View Saren_p's Profile") [Last Post](/forum/28-shipping-methods/888681-ups-rates-are-very-expensive-even-with-group-packages#261707 "Hello Mustafa, Thank you for your feedback, we'll continue through that thread then : www.hikashop.com/forum/shipping-methods/...checkout.html#261694") 9 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:8 Views:1639 | [Last Post](/forum/28-shipping-methods/888681-ups-rates-are-very-expensive-even-with-group-packages#261707 "Hello Mustafa, Thank you for your feedback, we'll continue through that thread then : www.hikashop.com/forum/shipping-methods/...checkout.html#261694") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes) | [Blocage des adresses IP récidivistes](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes "-- url of the page with the problem -- : www.prosysteme.fr/020-DEV-PRO/index.php?...g&Itemid=140&lang=fr -- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 7.0.7 -- Browser(s) name and version -- : Version 55.0.2883.87 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : You are a spammer, hacker or an otherwise bad person. Bonsoir, J'ai updater un site de test HIKASHOP 2.6.4 vers HIKASHOP 3.00. Et sans rien modifié dans la configuration j'ai remarqué ces 2 bugs : 1) J'utilise Admin Tools version 4.0.2 et j'ai du mettre dans Composants>Admin tools>Pare Feux des applications web>Configuration WAF>Auto-bannissement des IPs récidivistes>Blocage des adresses IP récidivistes à NON si je laisse OUI j'ai ce message "You are a spammer, hacker or an otherwise bad person" lorsque je supprime une article dans le panier.../... 2) Je ne peux pas ajouter d'article dans le panier tant que je ne suis pas connecté alors qu'avec Hikashop 2.6.4 je n’avais pas ce problème.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 10 months ago, by [Teophile](/forum/user/5106-teophile "View Teophile's Profile") [Last Post](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes?start=40#261638 "BBonjour Jérôme, Je ne suis pas développeur mais j'encadre des personnes qui développe des logiciels et je comprend. J'ai toujours "essayé" d'imposer au développeur les règles suivantes : 1°) Ne pas développer de programme plus de 5 à 6 H par jour. 2°) Mettre les développeurs en situation de montrer et/ou de présenter ce qu'ils ont développé chaque jour.=> partager les algorithmes 3°) Participer aux analyses fonctionnelles du besoin. Et surtout prendre plaisir Bonne journée malgré tout") 9 years 9 months ago by [Teophile](/forum/user/5106-teophile "View Teophile's Profile") - [1](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes?start=0 "Page:1") - [2](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes?start=20 "Page:2") - [3](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes?start=40 "Page:3") | Replies:40 Views:3791 | [Last Post](/forum/28-shipping-methods/888305-blocage-des-adresses-ip-recidivistes?start=40#261638 "BBonjour Jérôme, Je ne suis pas développeur mais j'encadre des personnes qui développe des logiciels et je comprend. J'ai toujours "essayé" d'imposer au développeur les règles suivantes : 1°) Ne pas développer de programme plus de 5 à 6 H par jour. 2°) Mettre les développeurs en situation de montrer et/ou de présenter ce qu'ils ont développé chaque jour.=> partager les algorithmes 3°) Participer aux analyses fonctionnelles du besoin. Et surtout prendre plaisir Bonne journée malgré tout") by [Teophile](/forum/user/5106-teophile "View Teophile's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888686-change-backgroung-color-on-shipping-option-add-instruction-to-shipping-page) | [Change backgroung color on Shipping option & add instruction to shipping page](/forum/28-shipping-methods/888686-change-backgroung-color-on-shipping-option-add-instruction-to-shipping-page "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.x -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : CSS Customisation Buyers get confused on getting to the shipping window on checkout process. First there is no clear instruction on what to do and there seem to be no where to add that instruction in a colorful non-stress way. Second, the background on the shipping button on row1 is almost the same like the color of the entire row making the button non-conspicuous for users. Requests: * You must select a shipping method to continue" how and where can i add this instruction in bold and colored format ? * How can i change the background color of the"rest" state on the Shipping buttons to #46ff50; ? see image Thanks in anticipation...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [DACOG](/forum/user/45803-dacog "View DACOG's Profile") [Last Post](/forum/28-shipping-methods/888686-change-backgroung-color-on-shipping-option-add-instruction-to-shipping-page#261499 "Hi, Here the documentation about HikaShop display customization. You will find a section about the CSS and another about the views. www.hikashop.com/support/documentation/1...ize-the-display.html In your case, you want to customize the view of the checkout ; so you will be able to add some text and change how the display of the table is made. Regards,") 9 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:2491 | [Last Post](/forum/28-shipping-methods/888686-change-backgroung-color-on-shipping-option-add-instruction-to-shipping-page#261499 "Hi, Here the documentation about HikaShop display customization. You will find a section about the CSS and another about the views. www.hikashop.com/support/documentation/1...ize-the-display.html In your case, you want to customize the view of the checkout ; so you will be able to add some text and change how the display of the table is made. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888649-choose-the-shipping-costs-with-the-addition-of-a-restriction) | [Choose the shipping costs with the addition of a restriction](/forum/28-shipping-methods/888649-choose-the-shipping-costs-with-the-addition-of-a-restriction "Hello I have the latest version of Hikashop business and joomla 3.6.2 and I would let the user choose the shipping costs with the addition of a service between delivery to the plan or notice of...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [Musso](/forum/user/47677-musso "View Musso's Profile") [Last Post](/forum/28-shipping-methods/888649-choose-the-shipping-costs-with-the-addition-of-a-restriction#261279 "Hello, If you want to have multiple shipping price for different shipping services, the only solution will be to create 4 manual shipping methods via "Hikashop->System->Configuration" with different prices. However, if you want your customer to firstly select their shipping method and then use some options to add a shipping price. Then some code customization will be required. Best regards, Mohamed Thelji") 9 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:1138 | [Last Post](/forum/28-shipping-methods/888649-choose-the-shipping-costs-with-the-addition-of-a-restriction#261279 "Hello, If you want to have multiple shipping price for different shipping services, the only solution will be to create 4 manual shipping methods via "Hikashop->System->Configuration" with different prices. However, if you want your customer to firstly select their shipping method and then use some options to add a shipping price. Then some code customization will be required. Best regards, Mohamed Thelji") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888582-price-per-product-not-working-properly) | [Price-per-product not working properly?](/forum/28-shipping-methods/888582-price-per-product-not-working-properly "-- url of the page with the problem -- : jupitercykler.dk -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.27 -- Browser(s) name and version -- : Everyone. -- Error-message(debug-mod must be tuned on) -- : Backend flaw. Hi Hikashop. Im currently trying to setup price-per-product shipping fee on chosen products, but facing some issues. For what i understand of the functionality, it should be possible to determine specific additional shipping fee on specific products based on every generel shipping method. I'm facing several problems: 1. I've enabled the "price per product" plugin - but not able to see the configuration-box on the product page in the administration. 2. (Yesterday) i was able to see - but even though i set up a shipping rule for my products, the addiotional fee did not come up frontend in the checkout flow. 2.1 I got it to work - but it seems like it only happen with products without any variants - and only on one of my 2 general shipping method. Am i doing anything wrong here, or does it need a fix of some kind?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [smadsen](/forum/user/36416-smadsen "View smadsen's Profile") [Last Post](/forum/28-shipping-methods/888582-price-per-product-not-working-properly#261091 "Hello, Great ! Tank you for your feedback ! Best regards, Mohamed Thelji.") 9 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1420 | [Last Post](/forum/28-shipping-methods/888582-price-per-product-not-working-properly#261091 "Hello, Great ! Tank you for your feedback ! Best regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888472-module-envoimoinscher) | [module envoimoinscher](/forum/28-shipping-methods/888472-module-envoimoinscher "-- HikaShop version -- : 3.0.0 -- Joomla version -- : 3.6.5. -- PHP version -- : 5.3.29. -- Browser(s) name and version -- : firefox 50.1.0. Bonjour, où est-il possible de télécharger le module envoimoinscher pour hikashop? J'ai vu qu'il existait une doc d'install et mon contact chez envoimoinscher m'a dit que vous aviez développé un module pour ça mais où le trouver s'il vous plaît? Merci") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [TROMEUR](/forum/user/47382-tromeur "View TROMEUR's Profile") [Last Post](/forum/28-shipping-methods/888472-module-envoimoinscher#260514 "Bonjour, Alors avez vous ces transporteurs activés dans votre compte envoimoinscher ? Et permettent-ils l'envoi des produits dans le panier (poids/volume dans les limites des méthodes de livraison) ? Il va peut être falloir vérifier avec envoimoinscher car si vous avez certaines méthodes d'envoimoinscher et pas d'autres, alors que vous les avez coché dans les options du plugin, c'est qu'envoimoinscher ne les renvoi pas à HikaShop. Pour les points relai, il faut deux choses: 1. Qu'envoimoinscher renvoi le fait que la méthode de livraison supporte cela 2. et que vous ayez ajouté la vue "pickup points" dans l'option "checkout workflow" de votre configuration HikaShop pour que l'interface de sélection s'affiche suite à la sélection de la méthode livraison. Concernant le tarif affiché, il y a plusieurs facteurs en jeu: - le poids et les dimensions de chaque produits - la façon dont le plugin groupe les produits ensemble dans les colis virtuels avant de faire la demande des frais de livraison au serveur d'envoimoincher - l'adresse de livraison - les options "sending type" et "group package" du plugin - les calculs fait par envoimoins de son coté Donc cela peut venir d'un point ou d'un autre. Difficile à dire.") 9 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1266 | [Last Post](/forum/28-shipping-methods/888472-module-envoimoinscher#260514 "Bonjour, Alors avez vous ces transporteurs activés dans votre compte envoimoinscher ? Et permettent-ils l'envoi des produits dans le panier (poids/volume dans les limites des méthodes de livraison) ? Il va peut être falloir vérifier avec envoimoinscher car si vous avez certaines méthodes d'envoimoinscher et pas d'autres, alors que vous les avez coché dans les options du plugin, c'est qu'envoimoinscher ne les renvoi pas à HikaShop. Pour les points relai, il faut deux choses: 1. Qu'envoimoinscher renvoi le fait que la méthode de livraison supporte cela 2. et que vous ayez ajouté la vue "pickup points" dans l'option "checkout workflow" de votre configuration HikaShop pour que l'interface de sélection s'affiche suite à la sélection de la méthode livraison. Concernant le tarif affiché, il y a plusieurs facteurs en jeu: - le poids et les dimensions de chaque produits - la façon dont le plugin groupe les produits ensemble dans les colis virtuels avant de faire la demande des frais de livraison au serveur d'envoimoincher - l'adresse de livraison - les options "sending type" et "group package" du plugin - les calculs fait par envoimoins de son coté Donc cela peut venir d'un point ou d'un autre. Difficile à dire.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888445-downloads-suddenly-stopped-working) | [Downloads suddenly stopped working](/forum/28-shipping-methods/888445-downloads-suddenly-stopped-working "-- url of the page with the problem -- : educationlaw.org -- HikaShop version -- : 2.61 -- Joomla version -- : 2.59 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : An error occurred while processing this request. I am moving this support thread to the forum. We have been communicating via e-mail. Our client operates a bookstore and has a small section selling e-books. These are shipped via a download link in the order confirmation e-mail. Two weeks ago for no obvious reason the download links being received by purchasers stopped working. The error message is: "An error occurred while processing this request." We were advised to update to the latest version of Hikashop. We did so but it broke the store and we had to revert. The latest version is not compatible with Joomla 2.59. We are stuck for now at that version because to update to the latest version of Joomla is a major undertaking which also will require updating of many other apps. It can't be done quickly. To solve the problem now, we eventually were advised by Jerome that this appears to be an SEF issue. Joomla SEF for whatever reason decided to start modifying the native download link being generated by Hikashop. The native download link is fine. But it will have been subtly edited by Joomla SEF in the process of embedding it in the order confirmation e-mail. Jerome advised that "using a view override or email customization, it would be possible to change how the URL are generated." This could be an answer. We have asked for detail on how to implement it. In the meantime, has anyone else experienced this? Thank you, -Jim G.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [jgribble](/forum/user/4695-jgribble "View jgribble's Profile") [Last Post](/forum/28-shipping-methods/888445-downloads-suddenly-stopped-working#260307 "Thank you, Jerome. This looks promising. I will try it tomorrow and report back. Meanwhile, the client today approved the big Joomla update sometime in the next couple weeks. So hopefully we won't...") 9 years 9 months ago by [jgribble](/forum/user/4695-jgribble "View jgribble's Profile") | Replies:2 Views:1086 | [Last Post](/forum/28-shipping-methods/888445-downloads-suddenly-stopped-working#260307 "Thank you, Jerome. This looks promising. I will try it tomorrow and report back. Meanwhile, the client today approved the big Joomla update sometime in the next couple weeks. So hopefully we won't...") by [jgribble](/forum/user/4695-jgribble "View jgribble's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888430-ups-shipping-debug) | [UPS shipping Debug](/forum/28-shipping-methods/888430-ups-shipping-debug "-- HikaShop version -- : most updated Under the setting of the UPS Plug-In, there is a 'Debug' button to toggle Yes or No, I am wondering if it's turned on, and where can I see the debug information. I would like to find what information is sent to UPS Web Service since the shipping rate is not what I am expecting.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 9 months ago, by [arkscan](/forum/user/45684-arkscan "View arkscan's Profile") [Last Post](/forum/28-shipping-methods/888430-ups-shipping-debug#260193 "Hello, If turned on you'll see the debug information through HTML code (press f12) of page of the checkout step where the "Shipping" action is.") 9 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:1180 | [Last Post](/forum/28-shipping-methods/888430-ups-shipping-debug#260193 "Hello, If turned on you'll see the debug information through HTML code (press f12) of page of the checkout step where the "Shipping" action is.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/888126-shipping-price-is-lost-if-another-payment-method-or-pickup-point-is-selected) | [Shipping price is lost if another payment method or pickup point is selected](/forum/28-shipping-methods/888126-shipping-price-is-lost-if-another-payment-method-or-pickup-point-is-selected "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 Hi I have created a custom shipping plugin for a customer of mine who is a hikashop enterprise user. The shipping plugin lists parcel pickup shops that the user can select. My problem is, if I select another pickup point or select another payment method, then hikashop no longer adds the shipping price to the total. the table td with class hikashop_cart_shipping_value is empty (see attached). If I update item total or deletes an item from the cart, then shipping total is added again. Do you have any idea, what could be the issue?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 10 months ago, by [dyvel](/forum/user/39996-dyvel "View dyvel's Profile") [Last Post](/forum/28-shipping-methods/888126-shipping-price-is-lost-if-another-payment-method-or-pickup-point-is-selected#259609 "Hello, Thank you for your feedback ! For more information, the "unset'($usable_methods[$key]" is only used to unset shipping services that are disabled by the owner of the shop through the configuration page of that shipping method, here is an example of how we do it through the UPS shipping plugin :") 9 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1123 | [Last Post](/forum/28-shipping-methods/888126-shipping-price-is-lost-if-another-payment-method-or-pickup-point-is-selected#259609 "Hello, Thank you for your feedback ! For more information, the "unset'($usable_methods[$key]" is only used to unset shipping services that are disabled by the owner of the shop through the configuration page of that shipping method, here is an example of how we do it through the UPS shipping plugin :") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/887795-the-shipping-method-is-not-displayed-in-the-checkout) | [The shipping method is not displayed in the checkout](/forum/28-shipping-methods/887795-the-shipping-method-is-not-displayed-in-the-checkout "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6.27 -- Browser(s) name and version -- : Safari 10.0.1 Hi the Hikashop team, I need to set in order for goods to £ 100 would be charged postage. I set this: - System / checkotu (see Image1) - For shipping method - System / Shipping methods - I add Postage (see Image2) and I set the min and max price - And in the System / Payment methods - Paypal Express (see. Image3) I chose the shipping method Postage (see Image4) But when I go to the checkout, so I do not see shipping method, or the price of goods to 100 pounds was increased by the value set in the Shipping methods (see Image5). Can you please advise me where I'm wrong? Thank you very much for the advice Pavel") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [Vitko](/forum/user/38343-vitko "View Vitko's Profile") [Last Post](/forum/28-shipping-methods/887795-the-shipping-method-is-not-displayed-in-the-checkout#259631 "Hi all, I found it :-D The whole problem of why not display shipping method was that. I did not have set for each product weight. It is very important !!! Without this system will not offer shipping method. It's my fault, I understood wrong the documentation :-((( Best Regards Pavel") 9 years 9 months ago by [Vitko](/forum/user/38343-vitko "View Vitko's Profile") | Replies:3 Views:1196 | [Last Post](/forum/28-shipping-methods/887795-the-shipping-method-is-not-displayed-in-the-checkout#259631 "Hi all, I found it :-D The whole problem of why not display shipping method was that. I did not have set for each product weight. It is very important !!! Without this system will not offer shipping method. It's my fault, I understood wrong the documentation :-((( Best Regards Pavel") by [Vitko](/forum/user/38343-vitko "View Vitko's Profile") 9 years 9 months ago | | [](/forum/28-shipping-methods/870486-no-shipping-method-found) | [No shipping method found](/forum/28-shipping-methods/870486-no-shipping-method-found "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox -- Error-message(debug-mod must be tuned on) -- : Message No shipping method found Hi I have added FedEx shipping Method with test a/c details but it is not showing in the shipping area (checkout page) . Error message showing : "No shipping method found". Thanks Sunil") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 12 years 2 months ago, by [sunilk](/forum/user/33834-sunilk "View sunilk's Profile") [Last Post](/forum/28-shipping-methods/870486-no-shipping-method-found#259478 "Hi, Please open a new thread and provide the basic details about your HikaShop and your configuration. Regards,") 9 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:4048 | [Last Post](/forum/28-shipping-methods/870486-no-shipping-method-found#259478 "Hi, Please open a new thread and provide the basic details about your HikaShop and your configuration. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 10 months ago | | [](/forum/28-shipping-methods/888253-ups-shipping) | [ups shipping](/forum/28-shipping-methods/888253-ups-shipping "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6.29 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : no_rates I can't get any ups shipping methods to show on checkout. I don't have multiple warehouses but when i did not have a warehouse and a zone entered, the checkout process displayed an error message saying, "no warehouse configured" so i added one in the ups plugin that you see in the screenshot. I can't seem to add a warehouse on the product page though, for any of my products. On each product I click the field for warehouse were it currently says "none X" and then a small window pops up but i can't type in it. I thought that might be a browser problem so i tried a couple different browsers but it still behaved the same way for each browser. What should i try next?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 10 months ago, by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") [Last Post](/forum/28-shipping-methods/888253-ups-shipping#259465 "Hello, Your issue was coming from the fact that you have set the "State/Province code" option to California instead of CA. It's working fine now.") 9 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1935 | [Last Post](/forum/28-shipping-methods/888253-ups-shipping#259465 "Hello, Your issue was coming from the fact that you have set the "State/Province code" option to California instead of CA. It's working fine now.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 10 months ago | | [](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100) | [Require signature on delivery for orders over $100](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 My client just emailed me another request and I am not sure of the answer. They want to know how to require a signature on delivery for orders over $100. Is this possible?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 10 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile") [Last Post](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100#259013 "Hi, A signature on delivery ? But, it is something related with the shipping company, no ? Regards,") 9 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1079 | [Last Post](/forum/28-shipping-methods/888204-require-signature-on-delivery-for-orders-over-100#259013 "Hi, A signature on delivery ? But, it is something related with the shipping company, no ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 9 years 10 months ago | | [](/forum/28-shipping-methods/888150-autohide-delivery-module-if-not-applicable) | [Autohide delivery module if not applicable](/forum/28-shipping-methods/888150-autohide-delivery-module-if-not-applicable "-- url of the page with the problem -- : www.ds80.nl -- HikaShop version -- : 264 -- Joomla version -- : 365 -- PHP version -- : 7014 -- Browser(s) name and version -- : chrome I am trying to create a checkout proces that is as customer friendly as possible... I have two delivery modules enabled, the first is a flat fee delivery for orders below 175 euros. The second (default) is a free delivery module for orders above 175 euros. If an other complies with free delivery, I would like to autohide the first option. It still shows and confuses the customer. Can that be done? And if yes how?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 10 months ago, by [pierke](/forum/user/37018-pierke "View pierke's Profile") [Last Post](/forum/28-shipping-methods/888150-autohide-delivery-module-if-not-applicable#259031 "Thank you so much for your reply. I didnot realise that Hikashop considers everything without a weight as 'virtual'. Problem solved.") 9 years 10 months ago by [pierke](/forum/user/37018-pierke "View pierke's Profile") | Replies:6 Views:1222 | [Last Post](/forum/28-shipping-methods/888150-autohide-delivery-module-if-not-applicable#259031 "Thank you so much for your reply. I didnot realise that Hikashop considers everything without a weight as 'virtual'. Problem solved.") by [pierke](/forum/user/37018-pierke "View pierke's Profile") 9 years 10 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.050 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)