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#  [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'")  1554 topics

| Discussions about the different shipping methods for Hikashop |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100) | [How to add a separate handling fee for orders over $100](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Good morning,  I received an email over the holiday from a client whose website is using HikaShop. They want to know if it is possible to add a separate handling fee for orders over $100. Their site is running the latest version of HikaShop with both USPS and UPS shipping plugins installed.  Many thanks!")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 10 months ago, by [NanoPlanet](/forum/user/34445-nanoplanet "View NanoPlanet's Profile")       [Last Post](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100#259022 "Hi,  Similarily to my previous post, you could set the dimensions of the gift cards to 0 (or really high compared to other products) and use the min/max volume restriction setting of your payment methods to switch between one set of payment methods without price and another set with prices and rename the payment fee to handling fee and that should allow you to achieve that.") 9 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1123 | [Last Post](/forum/28-shipping-methods/888127-how-to-add-a-separate-handling-fee-for-orders-over-100#259022 "Hi,  Similarily to my previous post, you could set the dimensions of the gift cards to 0 (or really high compared to other products) and use the min/max volume restriction setting of your payment methods to switch between one set of payment methods without price and another set with prices and rename the payment fee to handling fee and that should allow you to achieve that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/888170-charging-insurance-on-a-shipment-to-the-customer) | [charging insurance on a shipment to the customer](/forum/28-shipping-methods/888170-charging-insurance-on-a-shipment-to-the-customer "-- url of the page with the problem -- :   www.jeweledfrog.com  -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5 -- Browser(s) name and version -- : firefox latest -- Error-message(debug-mod must be tuned on) -- : none  Using the USPS postal coding system, where do I charge postal insurance on an order? Is there a place to have the customer choose to pay for insurance upon checkout? This would need to be a calculated amount based on the total value of the sale based on the postal tables from USPS. So this is a 2-part question of (1) calculating and charging the insurance and (2) giving the customer a choice of having the insurance. It also would be in both the Order and the Shipping Method categories.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 10 months ago, by [barkingmoonbat](/forum/user/8080-barkingmoonbat "View barkingmoonbat's Profile")       [Last Post](/forum/28-shipping-methods/888170-charging-insurance-on-a-shipment-to-the-customer#258885 "Hello,  There is actually no option to dynamically add an insurance price based on the USPS shipping method's price, but a solution can be to directly use the &quot;Price&quot; and &quot;Percentage&quot; options to adapt your USPS shipping prices.") 9 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:920 | [Last Post](/forum/28-shipping-methods/888170-charging-insurance-on-a-shipment-to-the-customer#258885 "Hello,  There is actually no option to dynamically add an insurance price based on the USPS shipping method's price, but a solution can be to directly use the &quot;Price&quot; and &quot;Percentage&quot; options to adapt your USPS shipping prices.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/884741-shipstation-date-error) | [Shipstation date error](/forum/28-shipping-methods/884741-shipstation-date-error "-- url of the page with the problem -- :   survivalbreakdownbow.com  -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1  I am running Shipstation that I downloaded on 4/15/2016 (sorry I can't find a version anywhere). I have gotten the following error code from Shipstation, and can not seem to figure out where the change needs to be made.  05/26/2016 09:55 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed. 05/25/2016 11:13 am An error occurred attempting to update orders: Error in XML. Reason: The 'OrderDate' element is invalid - The value 'Mar/07/2016 22:10:00' is invalid according to its datatype 'DateTime' - The Pattern constraint failed.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 10 years 5 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile")       [Last Post](/forum/28-shipping-methods/884741-shipstation-date-error#258819 "Hi,  Thanks ! Yes, I've already asked them to be listed there. The process requires to have already a certain amount of merchants using the integration and that threshold wasn't met yet which is why we aren't listed there yet.") 9 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10  Views:1639 | [Last Post](/forum/28-shipping-methods/884741-shipstation-date-error#258819 "Hi,  Thanks ! Yes, I've already asked them to be listed there. The process requires to have already a certain amount of merchants using the integration and that threshold wasn't met yet which is why we aren't listed there yet.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/887661-the-tax-for-the-shipping-is-not-add-to-the-vat-amount-in-the-checkout) | [The tax for the shipping is not add to the VAT amount in the checkout](/forum/28-shipping-methods/887661-the-tax-for-the-shipping-is-not-add-to-the-vat-amount-in-the-checkout "-- url of the page with the problem -- :   messerguide.de  -- HikaShop version -- : 2.6.4 &#91;1611251443&#93; -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.13 -- Browser(s) name and version -- : Chrome 54.0.2840.99 m (64-bit) -- Error-message(debug-mod must be tuned on) -- : no  The tax for the shipping is not add to the VAT amount in the checkout. And it is also not in the nvoice. I have only Prodcts with one tax in my shop. for the tax authority we have to declare the VAT in the invoice. Have I to do an overwrite or is it possible to let it ad with the menue?  Best regards Carlos")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [CarlosC](/forum/user/6899-carlosc "View CarlosC's Profile")       [Last Post](/forum/28-shipping-methods/887661-the-tax-for-the-shipping-is-not-add-to-the-vat-amount-in-the-checkout#258497 "Hi,  We would need screenshots of your tax rules settings and of your shipping method settings to be able to say more.") 9 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1093 | [Last Post](/forum/28-shipping-methods/887661-the-tax-for-the-shipping-is-not-add-to-the-vat-amount-in-the-checkout#258497 "Hi,  We would need screenshots of your tax rules settings and of your shipping method settings to be able to say more.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/867713-fedex-shipping-question) | [FedEx Shipping Question](/forum/28-shipping-methods/867713-fedex-shipping-question "Just a general question about shipping, particularly about FedEx. Everything is working just fine in test environment. I signed up for the Test API keys and such thru FedEx web services, and...")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 6 months ago, by [emcguire](/forum/user/32037-emcguire "View emcguire's Profile")       [Last Post](/forum/28-shipping-methods/867713-fedex-shipping-question#258203 "Hi,  The plugin is indeed made to work in production mode since that doesn't change anything regarding the calculations and it necessary anyway in the end.") 9 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:1517 | [Last Post](/forum/28-shipping-methods/867713-fedex-shipping-question#258203 "Hi,  The plugin is indeed made to work in production mode since that doesn't change anything regarding the calculations and it necessary anyway in the end.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/866886-disallow-po-box-address) | [Disallow PO Box Address](/forum/28-shipping-methods/866886-disallow-po-box-address "-- url of the page with the problem -- :   www.baycitycargo.com  -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Firefox 28.0 -- Error-message(debug-mod must be tuned on) -- : None  We only ship via UPS and therefore can not ship to P.O. Box #'s. How can we disallow the use of a P.O. Box # in the address field? I've searched the site, the forum, manually look through 20 pages of posts in the shipping forum and searched on Google but haven't been able to find anything like this.")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 7 months ago, by [LinksOnline](/forum/user/8478-linksonline "View LinksOnline's Profile")       [Last Post](/forum/28-shipping-methods/866886-disallow-po-box-address#258110 "Hi,  I don't know of a ready-made solution for that. It will require customization.") 9 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:1416 | [Last Post](/forum/28-shipping-methods/866886-disallow-po-box-address#258110 "Hi,  I don't know of a ready-made solution for that. It will require customization.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/887943-ups-price-difference-for-less-than-1-lb) | [UPS Price difference for less than 1 LB](/forum/28-shipping-methods/887943-ups-price-difference-for-less-than-1-lb "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.6.0 -- PHP version -- : 5.6.19 -- Browser(s) name and version -- : Chrome  Hi,  I am using UPS plugin and I am having an issue with the order having less than 1 LB size. It gives prices which are applicable for more than 1 LB. Ups Give 50CAD whereas plugin returns 63.16 for UPS Saver.  XML Snippet -  Result -  Could you please tell me if there is anything I can do to get the same price?  Thank you,")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [irfanhanfi](/forum/user/23811-irfanhanfi "View irfanhanfi's Profile")       [Last Post](/forum/28-shipping-methods/887943-ups-price-difference-for-less-than-1-lb#257768 "Hello !  UPS services rates are calculated and returned by the UPS platform, so the only way to make the price change will be to : - Directly use the &quot;Price&quot; option of your shipping method configuration page - Adapt the informations sent to the UPS platform by editing the code of the UPS plugin.") 9 years 10 months ago     by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1  Views:1278 | [Last Post](/forum/28-shipping-methods/887943-ups-price-difference-for-less-than-1-lb#257768 "Hello !  UPS services rates are calculated and returned by the UPS platform, so the only way to make the price change will be to : - Directly use the &quot;Price&quot; option of your shipping method configuration page - Adapt the informations sent to the UPS platform by editing the code of the UPS plugin.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")      9 years 10 months ago |
| [](/forum/28-shipping-methods/887867-envoi-demail-automatique-au-depart-de-livraison) | [Envoi d'email automatique au départ de livraison](/forum/28-shipping-methods/887867-envoi-demail-automatique-au-depart-de-livraison "-- HikaShop version -- : 2.6.4  Bonjour  J'aurai voulu savoir si on avait la possibilité de mettre un transporteur du genre &quot;poste&quot; ou &quot;colissimo&quot; et qu'au moment ou ils expedient le colis en question, un email soit envoyé à l'utilisateur avec son code de commande... cet email devrait donc être généré par le transporteur (enfin je pense)  actuellement, j'utilise le plugin de shipping manuel, et j'ai mis la poste comme logo, mais evidemment, je n'ai aucune des fonctions associées à la poste....  Pourriez vous m'indiquer la marche à suivre s'il vous plait ?  Merci  Joachim")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile")       [Last Post](/forum/28-shipping-methods/887867-envoi-demail-automatique-au-depart-de-livraison#257483 "Bonjour,  C'est justement pour cela que Mohamed vous disait de créer un champs personnalisé pour entrer ce numéro dans la commande. Ainsi, vous pourrez avoir ce lien dans l'email de notification de commande envoyé par HikaShop lorsque vous changez le statut de la commande en &quot;envoyé&quot; par exemple. C'est le plus souvent de cette façon que l'email est envoyé, par le site web lui-même après que le numéro est été ajouté à la commande sur le site. Avec des services tels que shiprush ou shipstation, il est même possible d'automatiser cela et d'avoir automatiquement le numéro de colis transféré au site web. Par contre, ces systèmes ne sont pas connectés à colissimo à ma connaissance.") 9 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:1413 | [Last Post](/forum/28-shipping-methods/887867-envoi-demail-automatique-au-depart-de-livraison#257483 "Bonjour,  C'est justement pour cela que Mohamed vous disait de créer un champs personnalisé pour entrer ce numéro dans la commande. Ainsi, vous pourrez avoir ce lien dans l'email de notification de commande envoyé par HikaShop lorsque vous changez le statut de la commande en &quot;envoyé&quot; par exemple. C'est le plus souvent de cette façon que l'email est envoyé, par le site web lui-même après que le numéro est été ajouté à la commande sur le site. Avec des services tels que shiprush ou shipstation, il est même possible d'automatiser cela et d'avoir automatiquement le numéro de colis transféré au site web. Par contre, ces systèmes ne sont pas connectés à colissimo à ma connaissance.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887789-plusieurs-zones-dans-la-restriction-du-frais-de-port) | [Plusieurs zones dans la restriction du Frais de port ?](/forum/28-shipping-methods/887789-plusieurs-zones-dans-la-restriction-du-frais-de-port "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Bonjour  Je ne réussis pas à associer un frais de port à plusieurs zones !  Quand je fais ceci :  il ne m'affiche toujours que le premier !  Alors que ma zone concerne plusieurs pays !!!  Que faut-il que je fasse s'il vous plait ?  Merci  Joachim")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile")       [Last Post](/forum/28-shipping-methods/887789-plusieurs-zones-dans-la-restriction-du-frais-de-port#257215 "ok, merci, je ne savais pas que ca marchait comme ça :)") 9 years 11 months ago     by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") | Replies:2  Views:1229 | [Last Post](/forum/28-shipping-methods/887789-plusieurs-zones-dans-la-restriction-du-frais-de-port#257215 "ok, merci, je ne savais pas que ca marchait comme ça :)") by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887807-shipping-methods-are-not-appearing-on-front-end-during-chech-out) | [Shipping Methods are not appearing on front end during chech out](/forum/28-shipping-methods/887807-shipping-methods-are-not-appearing-on-front-end-during-chech-out "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6.27 -- Browser(s) name and version -- : Google Chrome Version 54.0.2840.99 m -- Error-message(debug-mod must be tuned on) -- : none  I've created an account with UPS and USPS. I've set up my zones. I thoroughly filled out my product details. I set up the warehouse. I'm pulling my hair out at this point. Why aren't the shipping options available on the front end?")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [ourblok](/forum/user/30667-ourblok "View ourblok's Profile")       [Last Post](/forum/28-shipping-methods/887807-shipping-methods-are-not-appearing-on-front-end-during-chech-out#256973 "Hi,  In order to work properly, the UPS &amp; USPS shipping plugin require a valid address in the US.  Afterwards, if there is no shipping method HikaShop display an error message in the checkout. Please be sure that your template is compatible with the Joomla messaging system so you can see messages.   www.hikashop.com/support/documentation/6...issues.html#messages  Regards,") 9 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3  Views:1305 | [Last Post](/forum/28-shipping-methods/887807-shipping-methods-are-not-appearing-on-front-end-during-chech-out#256973 "Hi,  In order to work properly, the UPS &amp; USPS shipping plugin require a valid address in the US.  Afterwards, if there is no shipping method HikaShop display an error message in the checkout. Please be sure that your template is compatible with the Joomla messaging system so you can see messages.   www.hikashop.com/support/documentation/6...issues.html#messages  Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887815-many-countries-in-one-zone) | [many countries in one zone...](/forum/28-shipping-methods/887815-many-countries-in-one-zone "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hie :)  I have a &quot;zone 1&quot; with many countries who doesn't appear on the checkout...  SO FIRST :  i created &quot;zone1&quot;  then, i created the &quot;shipping mode&quot; with this zone1  AND when i do the checkout, the user adress is in french, I DON'T HAVE THE &quot;Frais de Port zone1&quot; who appears...  but when i change the zone of the &quot;shipping mode&quot; in zone &quot;French&quot;, it appears...  SO it doesn't appear only because he doesn't recognyze french in my &quot;zone 1&quot;  Do u know what i have to do to see my shipping mode appears ?  thx  Joachim  EDIT : ok, i'm very tired... the ZONE 1 doesn't have country 'french' in it, and the user is french... so it's totally normal, no probleme here... well... it's embarassing ::dry::")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile")       [Last Post](/forum/28-shipping-methods/887815-many-countries-in-one-zone#257016 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hie :)  I have a &quot;zone 1&quot; with many countries who doesn't appear on the checkout...  SO FIRST :  i created &quot;zone1&quot;  then, i created the &quot;shipping mode&quot; with this zone1  AND when i do the checkout, the user adress is in french, I DON'T HAVE THE &quot;Frais de Port zone1&quot; who appears...  but when i change the zone of the &quot;shipping mode&quot; in zone &quot;French&quot;, it appears...  SO it doesn't appear only because he doesn't recognyze french in my &quot;zone 1&quot;  Do u know what i have to do to see my shipping mode appears ?  thx  Joachim  EDIT : ok, i'm very tired... the ZONE 1 doesn't have country 'french' in it, and the user is french... so it's totally normal, no probleme here... well... it's embarassing ::dry::") 9 years 11 months ago     by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") | Replies:0  Views:960 | [Last Post](/forum/28-shipping-methods/887815-many-countries-in-one-zone#257016 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4  Hie :)  I have a &quot;zone 1&quot; with many countries who doesn't appear on the checkout...  SO FIRST :  i created &quot;zone1&quot;  then, i created the &quot;shipping mode&quot; with this zone1  AND when i do the checkout, the user adress is in french, I DON'T HAVE THE &quot;Frais de Port zone1&quot; who appears...  but when i change the zone of the &quot;shipping mode&quot; in zone &quot;French&quot;, it appears...  SO it doesn't appear only because he doesn't recognyze french in my &quot;zone 1&quot;  Do u know what i have to do to see my shipping mode appears ?  thx  Joachim  EDIT : ok, i'm very tired... the ZONE 1 doesn't have country 'french' in it, and the user is french... so it's totally normal, no probleme here... well... it's embarassing ::dry::") by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887627-shipping-plugin-usable-methods) | [Shipping Plugin $usable\_methods](/forum/28-shipping-methods/887627-shipping-plugin-usable-methods "I am developing a shipping plugin for hikashop. The plugin makes requests to an API to determine price and all other parameters.  I need to have two methods in $usable&#95;methods.  here is demo sample from my pluginName.php  after the second array&#95;push two shipping methods are displayed as expected. and also &quot;Notice: Undefined offset: 1 in C:&#92;Bitnami&#92;wampstack-5.6.27-0&#92;apache2&#92;htdocs&#92;joomla&#95;1&#92;administrator&#92;components&#92;com&#95;hikashop&#92;classes&#92;shipping.php on line 394&quot; is displayed. I need to have two methods in $usable&#95;methods and no Notice. Any help would be appreciated.  An obvious solution would be to add a new shipping method of the &quot;pluginName&quot; type from the admin panel and everything would be ok. However this doesn't work for me.")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [c0untfl0yd](/forum/user/46230-c0untfl0yd "View c0untfl0yd's Profile")       [Last Post](/forum/28-shipping-methods/887627-shipping-plugin-usable-methods#256553 "I am happy to inform you I have resolved my problem by first cloning the object and then pushing it to the usable rates array. The issue has to do with all object oriented languages not just php, and...") 9 years 11 months ago     by [c0untfl0yd](/forum/user/46230-c0untfl0yd "View c0untfl0yd's Profile") | Replies:6  Views:1885 | [Last Post](/forum/28-shipping-methods/887627-shipping-plugin-usable-methods#256553 "I am happy to inform you I have resolved my problem by first cloning the object and then pushing it to the usable rates array. The issue has to do with all object oriented languages not just php, and...") by [c0untfl0yd](/forum/user/46230-c0untfl0yd "View c0untfl0yd's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887618-shipping-price) | [Shipping Price](/forum/28-shipping-methods/887618-shipping-price "-- HikaShop version -- : HikaShop Business 2.6.4 &#91;1610121552&#93; -- Joomla version -- : 3.6.4 -- PHP version -- : 5.4  Is there anything I need to check as the shipping price on one shipping method is not correct sometimes which makes it difficult to understand/fix. For instance it came to £5.17 as apposed to £5.00 - if it came to £6.00 for instance then it would be a Tax issue.  I have made sure that there are not any similarly named countries in the &quot;rest of the world&quot; shipping methods by changing the names as it only happend to one of my European methods (the same one though).  When a zone is checked by Hika on an order to get the correct shipping does it look at the id of the country or is it a %like% query on the name or initials?  I can provide screen shots of what you may need to help")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [eileensemporium](/forum/user/37550-eileensemporium "View eileensemporium's Profile")       [Last Post](/forum/28-shipping-methods/887618-shipping-price#256378 "Hi,  I see that you're using the brainforge manual shipping method instead of the standard manual shipping method, so maybe there is a bug in that shipping method that wasn't found yet. If you try with the manual shipping method instead, do you get the same problem ? Also, you didn't provide instructions on how to reproduce the problem on your website.") 9 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1094 | [Last Post](/forum/28-shipping-methods/887618-shipping-price#256378 "Hi,  I see that you're using the brainforge manual shipping method instead of the standard manual shipping method, so maybe there is a bug in that shipping method that wasn't found yet. If you try with the manual shipping method instead, do you get the same problem ? Also, you didn't provide instructions on how to reproduce the problem on your website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887684-two-shipping-methods-in-one-order) | [Two shipping methods in one order](/forum/28-shipping-methods/887684-two-shipping-methods-in-one-order "-- HikaShop version -- : 2.6.4 Business -- Joomla version -- : 3.6.4  Hi, I have received several orders with two different or two same methods of payment. Any ideas what to check and correct?  Thanks! Jarka")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [montemama](/forum/user/43131-montemama "View montemama's Profile")       [Last Post](/forum/28-shipping-methods/887684-two-shipping-methods-in-one-order#256346 "That´s probably the reason. I have created one warehouse at the beginning of configuration (didn´t use it, in fact) and there was only one product assigned to this warehouse. I have deleted the...") 9 years 11 months ago     by [montemama](/forum/user/43131-montemama "View montemama's Profile") | Replies:2  Views:945 | [Last Post](/forum/28-shipping-methods/887684-two-shipping-methods-in-one-order#256346 "That´s probably the reason. I have created one warehouse at the beginning of configuration (didn´t use it, in fact) and there was only one product assigned to this warehouse. I have deleted the...") by [montemama](/forum/user/43131-montemama "View montemama's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887215-closed-ticket-ok-devise-xpf-prix-de-livraison-par-produit-nest-pas-calcule) | [CLOSED TICKET (OK) Devise XPF - prix de livraison par produit n'est pas calculé](/forum/28-shipping-methods/887215-closed-ticket-ok-devise-xpf-prix-de-livraison-par-produit-nest-pas-calcule "-- url of the page with the problem -- :   www.boraboracosmetic.com  -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.10 -- Browser(s) name and version -- : Firefox  Bonjour  Quand je suis en XPF le prix de livraison par produit n'est pas calculé du tout? Ca marche pour les autres devises (sauf le XPF).  J'ai un prix de livraison fixe de 350 XPF + un prix de livraison par produit de 260 XPF = 610 XPF pour 1 produit, 870 XPF pour 2...  Comme le XPF n'est pas une devise utilisé jai rentré la devise principale en Euro dans la config, et mes tarifs de livraison sont entrés en Euro.  Dans hikashop mon produit est paramétré avec un prix de livraison fixe en Euro + un prix de livraison par produit en Euros.  Résultat : le panier m'indique des valeurs de livraison correcte en Euro, mais si je passe en XPF seul le prix de livraison fixe est bon, et le prix de livraison par produit n'est pas convertit en XPF (il reste en Euro!)  Il n'y a d'ailleurs pas de sélecteur de devise pour le prix par produit? alors qu'il y en a un pour le prix fixe.  Merci Yannick")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 10 years 2 weeks ago, by [ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile")       [Last Post](/forum/28-shipping-methods/887215-closed-ticket-ok-devise-xpf-prix-de-livraison-par-produit-nest-pas-calcule#256237 "Bonjour,  Si vous le souhaitez, vous pouvez éditer votre premier message afin de changer le titre du topic. En tout cas, de notre côté nous allons clore le ticket dans notre system.  Cordialement,") 9 years 11 months ago     by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5  Views:1395 | [Last Post](/forum/28-shipping-methods/887215-closed-ticket-ok-devise-xpf-prix-de-livraison-par-produit-nest-pas-calcule#256237 "Bonjour,  Si vous le souhaitez, vous pouvez éditer votre premier message afin de changer le titre du topic. En tout cas, de notre côté nous allons clore le ticket dans notre system.  Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887640-different-shipping-costs-in-one-order) | [Different shipping costs in one order](/forum/28-shipping-methods/887640-different-shipping-costs-in-one-order "-- HikaShop version -- : 2.6.4 business -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6.28  Hi,  My client is using for a book store two instances for the manual shipping plugin, one for 1,45 and one for 1,95. We have enabeled for both shipping costs 'price per product' and set limitations to achieve that for a total order &gt; 20,00 no shipping costs will be calculated. That works as aspected.  If two products with different shipping costs are ordered in ONE order (")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [Westerhout](/forum/user/39440-westerhout "View Westerhout's Profile")       [Last Post](/forum/28-shipping-methods/887640-different-shipping-costs-in-one-order#256073 "Hi,  Can you provide screenshots of your shipping methods settings and of the settings under the checkout tab of the HikaShop configuration so that we can have a better grasp of how everything is configured ? Because if you don't set any restriction, you should have shipping methods on the checkout and the one picked by the system at the default one is only the first one, not the one with the lowest price, but the customer should still be able to change his shipping method to one or the other.") 9 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:1149 | [Last Post](/forum/28-shipping-methods/887640-different-shipping-costs-in-one-order#256073 "Hi,  Can you provide screenshots of your shipping methods settings and of the settings under the checkout tab of the HikaShop configuration so that we can have a better grasp of how everything is configured ? Because if you don't set any restriction, you should have shipping methods on the checkout and the one picked by the system at the default one is only the first one, not the one with the lowest price, but the customer should still be able to change his shipping method to one or the other.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/884313-no-autoload-for-subzones-of-the-states-zones) | [no autoload for subzones of the states zones](/forum/28-shipping-methods/884313-no-autoload-for-subzones-of-the-states-zones "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1. -- PHP version -- : 5.5  Hello there,  I have setup my shop with Hika and I want to do the following bit I encounter problems. In the Zones part of the extension I have created subzones for the countries with states: Example: The country is Netherlands with the default substates For every substate I have created several substates with the type shipping zones  After that I have created matching shipping methods for the shipping zones and published it all. But in the front-end the dropdown substates field (address&#95;city) is not automatically loaded with the corresponding State. Although, the correct States dropdown is being loaded with its corresponding country.  This also means that the shipping methods are not shown as being linked to the dropdown substates field (address&#95;city).  Am I doing something wrong?  Thank you in advance")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 10 years 6 months ago, by [Sue](/forum/user/7346-sue "View Sue's Profile")       [Last Post](/forum/28-shipping-methods/884313-no-autoload-for-subzones-of-the-states-zones#255975 "Hi,  If you want to only allow a payment method for a city, I would recommend to use the post code restriction options of your payment methods. That way, you don't need to change any zones on your HikaShop. You can simply just create one payment method for each post code range.  Adding all the cities linked to the corresponding states during the installation would be impossible. First, I don't think that there is anywhere you can find a list of all the cities of the world that can be used for free and that has the links to the corresponding states, and even if there was, it would be too big to include in HikaShop.") 9 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:1610 | [Last Post](/forum/28-shipping-methods/884313-no-autoload-for-subzones-of-the-states-zones#255975 "Hi,  If you want to only allow a payment method for a city, I would recommend to use the post code restriction options of your payment methods. That way, you don't need to change any zones on your HikaShop. You can simply just create one payment method for each post code range.  Adding all the cities linked to the corresponding states during the installation would be impossible. First, I don't think that there is anywhere you can find a list of all the cities of the world that can be used for free and that has the links to the corresponding states, and even if there was, it would be too big to include in HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887597-bpost-plugin-does-not-finish-the-job) | [bPost plugin does not finish the job](/forum/28-shipping-methods/887597-bpost-plugin-does-not-finish-the-job "-- HikaShop version -- : HikaShop 2.6.4 -- Joomla version -- : 3.6.4  This is a follow-up for this thread:   www.hikashop.com/forum/shipping-methods/...-manager.html#248903  I installed the bpost plugin and it seems to do the trick ..; however, if I start the shipping manager from Hikashop i can go through some steps but all of a sudden that finishes with &quot;Oops! Something went wrong while processing your order. Please try again later.&quot;. Then the only choice I have is to go back to the shop-page... I contacted the people from bpost an they told me I shoud check the confirm url, error url and cancel url ... I couldn't find anything regarding the use of these URL's ... could someone please tell me what I should be using as a confirm URL, error URL and cancel URL when using the bpost shipping manager plugin? Or maybe someone has had the same problem and has somehow solved it ... Any help would be greatly appreciated ...")         Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 9 years 11 months ago, by [yvesvo](/forum/user/13100-yvesvo "View yvesvo's Profile")       [Last Post](/forum/28-shipping-methods/887597-bpost-plugin-does-not-finish-the-job#255949 "Indeed ... I downloaded the new version and it worked from the start ... Nice ... as usual ... thanks") 9 years 11 months ago     by [yvesvo](/forum/user/13100-yvesvo "View yvesvo's Profile") | Replies:3  Views:1906 | [Last Post](/forum/28-shipping-methods/887597-bpost-plugin-does-not-finish-the-job#255949 "Indeed ... I downloaded the new version and it worked from the start ... Nice ... as usual ... thanks") by [yvesvo](/forum/user/13100-yvesvo "View yvesvo's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/864153-shipping-zones) | [Shipping zones](/forum/28-shipping-methods/864153-shipping-zones "hi, I want to build five shipping zones: 1. Countries of Europe 2. Countries North and South America 3. Asian countries 4. Countries of Africa 5. Australia and each zone has a different price postage  How can I do it?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 12 years 11 months ago, by [Midhat](/forum/user/30009-midhat "View Midhat's Profile")       [Last Post](/forum/28-shipping-methods/864153-shipping-zones#255668 "Hi,  From what you're saying, it seems that the problem is with the way you configured your shipping zone. Did you also do as I explained previously ? Because if the shipping method disappear from the frontend when you set the zone in your shipping method, it means that the address of the test user you're using on your checkout is not in a sub zone of the zone you selected in your shipping method.") 9 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:2174 | [Last Post](/forum/28-shipping-methods/864153-shipping-zones#255668 "Hi,  From what you're saying, it seems that the problem is with the way you configured your shipping zone. Did you also do as I explained previously ? Because if the shipping method disappear from the frontend when you set the zone in your shipping method, it means that the address of the test user you're using on your checkout is not in a sub zone of the zone you selected in your shipping method.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 11 months ago |
| [](/forum/28-shipping-methods/887424-must-i-have-a-shipping-method) | [Must I have a Shipping Method?](/forum/28-shipping-methods/887424-must-i-have-a-shipping-method "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6.27 -- Browser(s) name and version -- : Chrome  I am creating my first HikaShop. I will be placing the product in a standard envelop and posting it myself using Australia Post. The cost of postage has been included in the product price. Do I need to create a shipping method?")        Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop")     Topic started 10 years 4 days ago, by [jefit](/forum/user/45748-jefit "View jefit's Profile")       [Last Post](/forum/28-shipping-methods/887424-must-i-have-a-shipping-method#255661 "Hi,  You can change the &quot;Free Shipping&quot; text with a translation override:   www.hikashop.com/download/languages.html#modify  You can add your text in one of the view files of the view &quot;checkout&quot; via the menu Display&gt;Views. Which file and where in the file will depend on where you want to display it exactly on your checkout and how you configured your checkout.") 9 years 11 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:883 | [Last Post](/forum/28-shipping-methods/887424-must-i-have-a-shipping-method#255661 "Hi,  You can change the &quot;Free Shipping&quot; text with a translation override:   www.hikashop.com/download/languages.html#modify  You can add your text in one of the view files of the view &quot;checkout&quot; via the menu Display&gt;Views. Which file and where in the file will depend on where you want to display it exactly on your checkout and how you configured your checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      9 years 11 months ago |
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