[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/887548-restrict-shipping-to-category) | [Restrict shipping to category](/forum/28-shipping-methods/887548-restrict-shipping-to-category "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7 Hello Is there a way to restrict shipping method to one category? On manual shipping method there is no restriction by category available, but only by weight, volume or qauntity. Thank you Jerzy") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [jerzy](/forum/user/338-jerzy "View jerzy's Profile") [Last Post](/forum/28-shipping-methods/887548-restrict-shipping-to-category#255653 "Hello Philip Thank you for your answer and workaround. It should work for us. Thank you agin, Jerzy P.S.:Yes, it works!") 9 years 11 months ago by [jerzy](/forum/user/338-jerzy "View jerzy's Profile") | Replies:2 Views:1394 | [Last Post](/forum/28-shipping-methods/887548-restrict-shipping-to-category#255653 "Hello Philip Thank you for your answer and workaround. It should work for us. Thank you agin, Jerzy P.S.:Yes, it works!") by [jerzy](/forum/user/338-jerzy "View jerzy's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887552-how-do-i-remove-the-shipping-method-option) | [How do i remove the shipping method option?](/forum/28-shipping-methods/887552-how-do-i-remove-the-shipping-method-option "Freight charges are processed separately and not part of the shopping cart checkout. I'd like to remove the shipping method option and replace it with a text box either on this page or further along...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [rgaffney](/forum/user/46132-rgaffney "View rgaffney's Profile") [Last Post](/forum/28-shipping-methods/887552-how-do-i-remove-the-shipping-method-option#255647 "Hi, You could remove the "shipping" view of the "checkout workflow" setting of the HikaShop configuration. And make sure that the shipping methods you've created, if any, are disabled. If you want to add a static message to the checkout, you can edit one of the view files of the view "checkout" via the menu Display>Views and add your text at the top or bottom of one of them. The place you add the text will depend on where you want to display the message on the checkout and how you configured your checkout so I can't give a more precise answer.") 9 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:951 | [Last Post](/forum/28-shipping-methods/887552-how-do-i-remove-the-shipping-method-option#255647 "Hi, You could remove the "shipping" view of the "checkout workflow" setting of the HikaShop configuration. And make sure that the shipping methods you've created, if any, are disabled. If you want to add a static message to the checkout, you can edit one of the view files of the view "checkout" via the menu Display>Views and add your text at the top or bottom of one of them. The place you add the text will depend on where you want to display the message on the checkout and how you configured your checkout so I can't give a more precise answer.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887531-minimum-price-on-shipping-methods-not-working) | [Minimum price on shipping methods not working?](/forum/28-shipping-methods/887531-minimum-price-on-shipping-methods-not-working "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6.22 I would like to offer free shipping for orders over 50 euro I configured the shipping methods as in the attached image, but it is not working If I place an order for two product, totalling over 50 euro, I only have the choice over standard and express shipping Am I doing something wrong?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [mario.net](/forum/user/37847-mario-net "View mario.net's Profile") [Last Post](/forum/28-shipping-methods/887531-minimum-price-on-shipping-methods-not-working#255553 "Hello, It's actually coming from the fact that you probably didn't put any weight / dimensions on the products that you have added on your cart, so the "Include virtual products price" will choose if you have to take into account weight/dimensions/prices of products which are virtual. Thanks for your suggestion.") 9 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1064 | [Last Post](/forum/28-shipping-methods/887531-minimum-price-on-shipping-methods-not-working#255553 "Hello, It's actually coming from the fact that you probably didn't put any weight / dimensions on the products that you have added on your cart, so the "Include virtual products price" will choose if you have to take into account weight/dimensions/prices of products which are virtual. Thanks for your suggestion.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887524-price-per-product-surchage-for-usps-not-working-on-variants) | [Price per Product Surchage for USPS not working on variants](/forum/28-shipping-methods/887524-price-per-product-surchage-for-usps-not-working-on-variants "-- url of the page with the problem -- : 192.185.187.124/~balsam/index.php/wreaths -- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Firefox 49.0.1 I've selected the Price per Product option in the USPS shipping plugin and it seems to be working fine for all items that do not have a variant. The ones that do, the surcharge of $5 is not being added in to the shipping cost. What am I missing?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") [Last Post](/forum/28-shipping-methods/887524-price-per-product-surchage-for-usps-not-working-on-variants#255507 "Hello, In that case, can you give use a temporary back-end access to your website and step by step instructions of how to reproduce it so that we can directly test and debug it on your end ? You can send it through our contact form, don't forget to add a link to that thread : www.hikashop.com/support/contact-us.html Thank you.") 9 years 11 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:834 | [Last Post](/forum/28-shipping-methods/887524-price-per-product-surchage-for-usps-not-working-on-variants#255507 "Hello, In that case, can you give use a temporary back-end access to your website and step by step instructions of how to reproduce it so that we can directly test and debug it on your end ? You can send it through our contact form, don't forget to add a link to that thread : www.hikashop.com/support/contact-us.html Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887527-future-usps-shipping-update-possible-problem) | [Future USPS Shipping Update - POSSIBLE PROBLEM](/forum/28-shipping-methods/887527-future-usps-shipping-update-possible-problem "-- HikaShop version -- : ? -- Joomla version -- : 3.6.4 -- PHP version -- : ? -- Browser(s) name and version -- : Chrome I just received the following message from the USPS notification center concerning the API HikaShop uses. Could someone please look into this to see if there will be an issue? Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") [Last Post](/forum/28-shipping-methods/887527-future-usps-shipping-update-possible-problem#255501 "Awesone...thank you very much for the confirmation!") 9 years 11 months ago by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") | Replies:2 Views:969 | [Last Post](/forum/28-shipping-methods/887527-future-usps-shipping-update-possible-problem#255501 "Awesone...thank you very much for the confirmation!") by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887516-colissimo-plugin) | [Colissimo plugin ?](/forum/28-shipping-methods/887516-colissimo-plugin "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 Hie I would like to know if there is a plugin for the shipping method colissimo and if not, what can i do to replace it ? i search but i don't find thx Joachim") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 11 months ago, by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") [Last Post](/forum/28-shipping-methods/887516-colissimo-plugin#255477 "thx, i'll do the manual way :) ++ Joachim") 9 years 11 months ago by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") | Replies:2 Views:954 | [Last Post](/forum/28-shipping-methods/887516-colissimo-plugin#255477 "thx, i'll do the manual way :) ++ Joachim") by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887341-manual-custom-name) | [Manual custom name?](/forum/28-shipping-methods/887341-manual-custom-name "Hello, I'm using Hikashop Manual Shipping Plugin. But in orders it's showing up as manual, can I change that? // edit I mean if other plugins are using Hikashop order details like Paypal.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 1 week ago, by [Shop](/forum/user/35768-shop "View Shop's Profile") [Last Post](/forum/28-shipping-methods/887341-manual-custom-name#255258 "Hello, We can't really help you, because we don't really understand from where is this screenshot : Do you mean to have another name than manual ? Usually, in invoice view you have the name that you define, in your shipping method configuration, here : Awaiting news from you. Regards") 9 years 11 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:1110 | [Last Post](/forum/28-shipping-methods/887341-manual-custom-name#255258 "Hello, We can't really help you, because we don't really understand from where is this screenshot : Do you mean to have another name than manual ? Usually, in invoice view you have the name that you define, in your shipping method configuration, here : Awaiting news from you. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 9 years 11 months ago | | [](/forum/28-shipping-methods/887419-australia-post-v-2-service-name) | [Australia Post v.2 Service Name](/forum/28-shipping-methods/887419-australia-post-v-2-service-name "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 Hi, this is a simple question but I can seem how to do it. In the checkout the postage displays the Shipping name then the service name, I want to remove the service name only and only display the shipping name (see attachment).") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 days ago, by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") [Last Post](/forum/28-shipping-methods/887419-australia-post-v-2-service-name#255243 "Thank you for that, what I was looking for was the front end, checkout constant, I worked out it was the following. Just in case anyone else needs it. AUS_PARCEL_REGULAR_NAME=" " AUS_PARCEL_REGULAR_SATCHEL_500G_NAME="" AUS_PARCEL_REGULAR_SATCHEL_3KG_NAME="" AUS_PARCEL_REGULAR_SATCHEL_5KG_NAME="" AUS_PARCEL_EXPRESS_NAME="" AUS_PARCEL_EXPRESS_SATCHEL_500G_NAME="" AUS_PARCEL_EXPRESS_SATCHEL_3KG_NAME="" AUS_PARCEL_EXPRESS_SATCHEL_5KG_NAME="" INTL_SERVICE_ECI_PLATINUM_NAME="" INTL_SERVICE_ECI_M_NAME="" INTL_SERVICE_ECI_D_NAME="" INTL_SERVICE_EPI_NAME="" INTL_SERVICE_PTI_NAME="" INTL_SERVICE_RPI_NAME="" INTL_SERVICE_AIR_MAIL_NAME="" INTL_SERVICE_SEA_MAIL_NAME=""") 10 years 7 hours ago by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") | Replies:4 Views:1199 | [Last Post](/forum/28-shipping-methods/887419-australia-post-v-2-service-name#255243 "Thank you for that, what I was looking for was the front end, checkout constant, I worked out it was the following. Just in case anyone else needs it. AUS_PARCEL_REGULAR_NAME=" " AUS_PARCEL_REGULAR_SATCHEL_500G_NAME="" AUS_PARCEL_REGULAR_SATCHEL_3KG_NAME="" AUS_PARCEL_REGULAR_SATCHEL_5KG_NAME="" AUS_PARCEL_EXPRESS_NAME="" AUS_PARCEL_EXPRESS_SATCHEL_500G_NAME="" AUS_PARCEL_EXPRESS_SATCHEL_3KG_NAME="" AUS_PARCEL_EXPRESS_SATCHEL_5KG_NAME="" INTL_SERVICE_ECI_PLATINUM_NAME="" INTL_SERVICE_ECI_M_NAME="" INTL_SERVICE_ECI_D_NAME="" INTL_SERVICE_EPI_NAME="" INTL_SERVICE_PTI_NAME="" INTL_SERVICE_RPI_NAME="" INTL_SERVICE_AIR_MAIL_NAME="" INTL_SERVICE_SEA_MAIL_NAME=""") by [danpoole](/forum/user/37335-danpoole "View danpoole's Profile") 10 years 7 hours ago | | [](/forum/28-shipping-methods/886591-integration-de-mondial-relay) | [Intégration de Mondial Relay](/forum/28-shipping-methods/886591-integration-de-mondial-relay "Bonjour, Je viens d'intégrer le module Mondial Relay sur mon site en suivant votre documentation mais je m'aperçois que peu importe la méthode de livraison choisie par l'utilisateur, le selecteur Mondial Relay s'affiche sur la page, j'ai donc chipoter un peu avec du javascript et je remarque qu'en exécutant le code suivant : if(document.getElementById('hikashop_shipping_manual_8').checked) { document.getElementById('hikashop_checkout_additional_info').style.display='block'; } else { document.getElementById('hikashop_checkout_additional_info').style.display='none'; }; Mon problème est résolu, cependant je ne sais pas ou l'ajouter dans l'arborescence d'Hikashop, si je l'ajoute dans le fichier main.js cela ne fonctionne pas. Avez vous une idée ? Merci.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 1 month ago, by [Amalthea](/forum/user/45144-amalthea "View Amalthea's Profile") [Last Post](/forum/28-shipping-methods/886591-integration-de-mondial-relay#255021 "Bonjour, Merci de fournir un lien vers la page en question.") 10 years 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1145 | [Last Post](/forum/28-shipping-methods/886591-integration-de-mondial-relay#255021 "Bonjour, Merci de fournir un lien vers la page en question.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 days ago | | [](/forum/28-shipping-methods/887411-restriction-de-livraison-par-ville) | [Restriction de livraison par ville](/forum/28-shipping-methods/887411-restriction-de-livraison-par-ville "Bonjour, Je suis en train de créer le site de ma boutique (fleuriste) afin de permettre à mes clients de commander en ligne. J'ai cependant un soucis au niveau des restriction de livraison. Je souhaiterai pouvoir restreindre les livraisons par ville. Le solution par code postal ne suffit pas car plusieurs villes partagent le même code postal hors je ne propose pas de livraison pour toutes... Existe-t-il un moyen de restreindre la livraison plus finement que par département? en fonction du champ "ville" renseigné dans l’adresse par exemple? J'espère avoir formulé ma question de manière intelligible, Merci d'avance pour votre aide.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 days ago, by [flockiewicz](/forum/user/46010-flockiewicz "View flockiewicz's Profile") [Last Post](/forum/28-shipping-methods/887411-restriction-de-livraison-par-ville#255022 "Merci! Ce contournement fonctionne à merveille!") 10 years 3 days ago by [flockiewicz](/forum/user/46010-flockiewicz "View flockiewicz's Profile") | Replies:2 Views:960 | [Last Post](/forum/28-shipping-methods/887411-restriction-de-livraison-par-ville#255022 "Merci! Ce contournement fonctionne à merveille!") by [flockiewicz](/forum/user/46010-flockiewicz "View flockiewicz's Profile") 10 years 3 days ago | | [](/forum/28-shipping-methods/887400-canada-post-plugin-error) | [Canada post plugin error](/forum/28-shipping-methods/887400-canada-post-plugin-error "Hi, I am making a small e-commerce. I am in local. I contacted canada post and they gave me my merchand id which has 8 digits. I wrote it but that keep saying the error message :Error while sending XML to CANADA POST. Error code: -2001. Did someone know what is going on? Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 5 days ago, by [Khristine34](/forum/user/46001-khristine34 "View Khristine34's Profile") [Last Post](/forum/28-shipping-methods/887400-canada-post-plugin-error#254891 "Hi, The Canada Post plugin is designed to display the "statusCode" from the Canada Post API and to also display the corresponding Message (right just after the error code). Without the message we won't be able to know what the status code is for ; only Canada Post is able to tell you that. Regards,") 10 years 4 days ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:861 | [Last Post](/forum/28-shipping-methods/887400-canada-post-plugin-error#254891 "Hi, The Canada Post plugin is designed to display the "statusCode" from the Canada Post API and to also display the corresponding Message (right just after the error code). Without the message we won't be able to know what the status code is for ; only Canada Post is able to tell you that. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 4 days ago | | [](/forum/28-shipping-methods/887357-error-while-sending-xml-to-canada-post-error-code-5000-message-xml-parsing) | [Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing](/forum/28-shipping-methods/887357-error-while-sending-xml-to-canada-post-error-code-5000-message-xml-parsing "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : all browswers -- Error-message(debug-mod must be tuned on) -- : Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error. Hi there I've installed the canada post plugin. I am getting the error below when I try to checkout. Error while sending XML to CANADA POST. Error code: -5000. Message: XML parsing error I saw a thread on the forum that said this might be a host issue. I put a ticket into cloudaccess.net and they said Can you advise me? Thank you very much") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 1 week ago, by [bdbetty](/forum/user/38685-bdbetty "View bdbetty's Profile") [Last Post](/forum/28-shipping-methods/887357-error-while-sending-xml-to-canada-post-error-code-5000-message-xml-parsing#254777 "Hello, I don't know how you exactly planned to use your shop, but regarding your canada post shipping method, you'll have to configure a warehouse through the "warehouse" tab of your canada post shipping configuration page, but also a "warehouse turnaround time".") 10 years 5 days ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1233 | [Last Post](/forum/28-shipping-methods/887357-error-while-sending-xml-to-canada-post-error-code-5000-message-xml-parsing#254777 "Hello, I don't know how you exactly planned to use your shop, but regarding your canada post shipping method, you'll have to configure a warehouse through the "warehouse" tab of your canada post shipping configuration page, but also a "warehouse turnaround time".") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 5 days ago | | [](/forum/28-shipping-methods/887157-partially-shipping) | [Partially shipping](/forum/28-shipping-methods/887157-partially-shipping "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 Our shop is constantly ship partial products in an order. Is there a way I could select some products for shipping in hikashop? or we need to do some customization ? If the later, then would you suggest how should we do it, and we could be sure the shipping status of each product at every moment. Thanks in advance Best regards") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 weeks ago, by [twscott](/forum/user/43011-twscott "View twscott's Profile") [Last Post](/forum/28-shipping-methods/887157-partially-shipping#254614 "Hi, A custom field value will only be displayed if: - its display setting for the location you're looking at is activated - there is actually a value recorded for that custom field. So if you turned on the display option and you still don't see it, it's probably because there is no value stored for the custom field in the order. So in that case, try this: Download the install package of HikaShop on our website, install it on your website, edit the custom item field and save its settings. Then, do a new order and fill in the custom field value in it on the product page and check the resulting order on the backend after the checkout. It should then display there.") 10 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:2061 | [Last Post](/forum/28-shipping-methods/887157-partially-shipping#254614 "Hi, A custom field value will only be displayed if: - its display setting for the location you're looking at is activated - there is actually a value recorded for that custom field. So if you turned on the display option and you still don't see it, it's probably because there is no value stored for the custom field in the order. So in that case, try this: Download the install package of HikaShop on our website, install it on your website, edit the custom item field and save its settings. Then, do a new order and fill in the custom field value in it on the product page and check the resulting order on the backend after the checkout. It should then display there.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 1 week ago | | [](/forum/28-shipping-methods/887279-change-the-default-shipping-method-when-no-address-details-are-entered) | [Change the default shipping method when no address details are entered](/forum/28-shipping-methods/887279-change-the-default-shipping-method-when-no-address-details-are-entered "-- url of the page with the problem -- : www.restorationuk.com/ -- HikaShop version -- : 2.6.4 Hello, I have not realised before but i have setup all of my shipping method which work fine but for some reason it always selects the international shipping which just happens to be the most expensive has the default shipping method when someone is new to the site and has not entered any address details yet. Is there away to alter this? I want my default shipping method to be the standard shipping. These are my shipping methods so far attached. Standard: for everyone in the UK except channel isles Dryzone: Free delivery for Dryzone specific products Internationl: all countries except the UK Channel Island Delivery: Only Channel Isles PS: I have tried re-ordering but still doesn't make a difference. I have read there was a bug about this issue. You could possibly check the shipping code") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 1 week ago, by [dancingkazzaf](/forum/user/31984-dancingkazzaf "View dancingkazzaf's Profile") [Last Post](/forum/28-shipping-methods/887279-change-the-default-shipping-method-when-no-address-details-are-entered#254274 "Hi, When you didn't enter yet an address, HikaShop uses the "main tax zone" setting of the HikaShop configuration as the current zone of the customer. So I suppose that that zone must be in the "All countryes except UK VAT" zone.") 10 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:895 | [Last Post](/forum/28-shipping-methods/887279-change-the-default-shipping-method-when-no-address-details-are-entered#254274 "Hi, When you didn't enter yet an address, HikaShop uses the "main tax zone" setting of the HikaShop configuration as the current zone of the customer. So I suppose that that zone must be in the "All countryes except UK VAT" zone.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 1 week ago | | [](/forum/28-shipping-methods/877266-is-there-an-auspost-plugin-update) | [is there an AusPost plugin update?](/forum/28-shipping-methods/877266-is-there-an-auspost-plugin-update "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Chrome 41.0.2272.118 Hi, Just wondering if there is an up to date auspost plugin? The weight, volume size is out of date HIKAShop Details www.hikashop.com/support/documentation/6...ing-aupost-form.html AusPost Details: auspost.com.au/parcels-mail/size-and-weight-guidelines.html If you could let me know ASAP, thank you.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 5 months ago, by [trevor.icon](/forum/user/36905-trevor-icon "View trevor.icon's Profile") [Last Post](/forum/28-shipping-methods/877266-is-there-an-auspost-plugin-update#254223 "Hello, Can you give us more information about what you exactly want to do so that we can give you adapted instructions ? If you just want your Australia Post shipping method to be able to ship packages to international destinations, the solution will just be to : - Enable "International" shipping services - Make sure that the "Zone" option of your shipping method isn't set. Can you give us a temporary access to your back-end so that we can directly test and debug it ? You can send it via : www.hikashop.com/support/contact-us.html Please, don't forget to also add the link to that thread so that we can quickly identify for what these access were sent. Thank you.") 10 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:11 Views:2187 | [Last Post](/forum/28-shipping-methods/877266-is-there-an-auspost-plugin-update#254223 "Hello, Can you give us more information about what you exactly want to do so that we can give you adapted instructions ? If you just want your Australia Post shipping method to be able to ship packages to international destinations, the solution will just be to : - Enable "International" shipping services - Make sure that the "Zone" option of your shipping method isn't set. Can you give us a temporary access to your back-end so that we can directly test and debug it ? You can send it via : www.hikashop.com/support/contact-us.html Please, don't forget to also add the link to that thread so that we can quickly identify for what these access were sent. Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 1 week ago | | [](/forum/28-shipping-methods/887182-shipping-cost-wrong-for-multiple-item-purchase) | [Shipping Cost wrong for multiple item purchase](/forum/28-shipping-methods/887182-shipping-cost-wrong-for-multiple-item-purchase "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6.24 Hi, It appears that if you purchase 2 different items, that the UPS Shipping module wants to ship them separately instead of together. For example, * Login as user:hikashop password:test at * Go to our * Add any course pack to your cart * View your shopping cart * Add a different course pack to your cart * View your shopping cart Note how it shows each item with potentially different shipping methods? First, this is not favorable as it increases the price processing each package separately. Second, these items should end up in the same box so the shipping increase should be minimal (put 2 of only the same course pack in a cart and you'll see. All these items are under a pound). How can this be correct? Please let me know ASAP. Thanks...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 weeks ago, by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") [Last Post](/forum/28-shipping-methods/887182-shipping-cost-wrong-for-multiple-item-purchase#254214 "Hello, Yes probably. Depending on your version, several shipping related fixes were probably added through the last version of Hikashop.") 10 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:1179 | [Last Post](/forum/28-shipping-methods/887182-shipping-cost-wrong-for-multiple-item-purchase#254214 "Hello, Yes probably. Depending on your version, several shipping related fixes were probably added through the last version of Hikashop.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 1 week ago | | [](/forum/28-shipping-methods/880825-shipping-address-usa-only-billing-anywhere) | [Shipping Address - USA only - Billing Anywhere](/forum/28-shipping-methods/880825-shipping-address-usa-only-billing-anywhere "Hi Guys, I need to setup that when the customer gets to checkout, they can set their billing address - anywhere in the world but on their shipping address USA only. Is that possible? If I use Zone settings, it also sets Billing to USA only... But some people are purchasing outside USA and collecting in USA.... Shipping method restriction doesn't stop the form displaying all zones in shipping address How can I achieve that?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") [Last Post](/forum/28-shipping-methods/880825-shipping-address-usa-only-billing-anywhere#254146 "Hi, We've started the ground work with HikaShop 3.0 (which will be released in a few weeks/months) so that it is possible to do that in the future. But we're not there yet. For now, I would recommend to add custom javascript code to the page in order to add your checks. If you're a javascript developer, it shouldn't be a problem adding that in the website.") 10 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:1315 | [Last Post](/forum/28-shipping-methods/880825-shipping-address-usa-only-billing-anywhere#254146 "Hi, We've started the ground work with HikaShop 3.0 (which will be released in a few weeks/months) so that it is possible to do that in the future. But we're not there yet. For now, I would recommend to add custom javascript code to the page in order to add your checks. If you're a javascript developer, it shouldn't be a problem adding that in the website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 1 week ago | | [](/forum/28-shipping-methods/887140-usps-shipping-help) | [USPS shipping help](/forum/28-shipping-methods/887140-usps-shipping-help "I am trying figure out the best way to handle USPS shipping and I am easily confusing myself. We sell a product individually that has the dimensions of 6x6x7 and a weight of 4 pounds. The USPS...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 weeks ago, by [croberts](/forum/user/43266-croberts "View croberts's Profile") [Last Post](/forum/28-shipping-methods/887140-usps-shipping-help#254052 "Hi, My bad, I went too fast. The USPS shipping plugin doesn't have the group package setting. It's the UPS one which does. With USPS, the products are always grouped together into one package.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1061 | [Last Post](/forum/28-shipping-methods/887140-usps-shipping-help#254052 "Hi, My bad, I went too fast. The USPS shipping plugin doesn't have the group package setting. It's the UPS one which does. With USPS, the products are always grouped together into one package.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [](/forum/28-shipping-methods/887123-dont-allow-po-box-shipping-addresses) | [Don't allow PO Box shipping addresses](/forum/28-shipping-methods/887123-dont-allow-po-box-shipping-addresses "Is there a way to disallow PO Boxes in the shipping address? Thanks Jeremy") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 weeks ago, by [webmaster@pulldog.us](/forum/user/44734-webmaster-pulldog-us "View webmaster@pulldog.us's Profile") [Last Post](/forum/28-shipping-methods/887123-dont-allow-po-box-shipping-addresses#253880 "Thanks for the info. Jeremy") 10 years 2 weeks ago by [webmaster@pulldog.us](/forum/user/44734-webmaster-pulldog-us "View webmaster@pulldog.us's Profile") | Replies:4 Views:1934 | [Last Post](/forum/28-shipping-methods/887123-dont-allow-po-box-shipping-addresses#253880 "Thanks for the info. Jeremy") by [webmaster@pulldog.us](/forum/user/44734-webmaster-pulldog-us "View webmaster@pulldog.us's Profile") 10 years 2 weeks ago | | [](/forum/28-shipping-methods/887163-ups-not-showing-up-checked-faqs) | [UPS Not showing up - checked FAQs](/forum/28-shipping-methods/887163-ups-not-showing-up-checked-faqs "-- url of the page with the problem -- : artrageus1.com/checkout -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : n/a Hello, I have setup UPS and cannot get it to show. I have run through the list of FAQ's. Here are screenshots: Checkout page - product Cat Head Mug: Product Configuration - product Cat Head Mug: Shipping Configuration: I have the manual shipping plugin enabled and set to public. Thanks for your help. Dawn") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 weeks ago, by [artisanwebandprint](/forum/user/6555-artisanwebandprint "View artisanwebandprint's Profile") [Last Post](/forum/28-shipping-methods/887163-ups-not-showing-up-checked-faqs#253654 "Hi, I see that you swapped the city and the state code in the warehouse settings of your shipping method. It's probably why it can't find any shipping methods.") 10 years 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:770 | [Last Post](/forum/28-shipping-methods/887163-ups-not-showing-up-checked-faqs#253654 "Hi, I see that you swapped the city and the state code in the warehouse settings of your shipping method. It's probably why it can't find any shipping methods.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 weeks ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.061 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)