[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/886404-promotion-based-on-a-value-of-the-order) | [Promotion based on a value of the order](/forum/28-shipping-methods/886404-promotion-based-on-a-value-of-the-order "-- url of the page with the problem -- : ecoprinting.biz/ -- HikaShop version -- : 2.6.4 [1609111352] -- Joomla version -- : 3.6.2 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome 52.0.2743.116 (64-bit) I would like to give a promotion that offers free shipping for orders over a certain amount of money. Is that possible? If yes, what would be the best way to go about it?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [boujaoudejc](/forum/user/30442-boujaoudejc "View boujaoudejc's Profile") [Last Post](/forum/28-shipping-methods/886404-promotion-based-on-a-value-of-the-order#249883 "Hi, This means that shipping method method was found. You should have one shipping method with a price of 0 and a "minimum price" restriction of the amount for the "free shipping case".") 10 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:821 | [Last Post](/forum/28-shipping-methods/886404-promotion-based-on-a-value-of-the-order#249883 "Hi, This means that shipping method method was found. You should have one shipping method with a price of 0 and a "minimum price" restriction of the amount for the "free shipping case".") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 1 month ago | | [](/forum/28-shipping-methods/886396-domestic-international-shipping-per-item) | [Domestic & International Shipping per item?](/forum/28-shipping-methods/886396-domestic-international-shipping-per-item "How do I setup per item shipping for 2 different zones? We charge $9.95 per item for any orders shipped to the Contiguous US and $24.95 for everywhere else. I created a Contiguous US Zone with Contiguous US locations and a Non-Contiguous US Zone for everything else. How do I now associate these two zones so that they work? Thanks!!!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [Pad-Zilla](/forum/user/44996-pad-zilla "View Pad-Zilla's Profile") [Last Post](/forum/28-shipping-methods/886396-domestic-international-shipping-per-item#249786 "Hi, Please understand that we try to answer in 24h but we can't answer faster. We make it hard to remove not because we don't want you to not use HikaShop once you installed it, but because we don't want people loosing their settings, their data, their images or files that took them hours or days to setup in HikaShop just because they made a mistake and clicked too fast on a button. You would be surprised how often it happens otherwise.") 10 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:833 | [Last Post](/forum/28-shipping-methods/886396-domestic-international-shipping-per-item#249786 "Hi, Please understand that we try to answer in 24h but we can't answer faster. We make it hard to remove not because we don't want you to not use HikaShop once you installed it, but because we don't want people loosing their settings, their data, their images or files that took them hours or days to setup in HikaShop just because they made a mistake and clicked too fast on a button. You would be surprised how often it happens otherwise.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2) | [AUPOST shipping plugin V2](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2 "-- url of the page with the problem -- : -- HikaShop version -- : 3.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.14 -- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0 -- Error-message(debug-mod must be tuned on) -- : n/a Hi support team Need some assistance please; I have upgraded to AUPOST V2 plugin with all settings transferred from V1.; Experiencing issue when customers purchase a single (1) item irrespective of distance or postal code the plugin charges a flat rate [ AUD11.45 - Post - Post AUS_PARCEL_REGULAR] this means I am not recovering my postage :( Has anyone reported the same and if not can you assist with settings that I need to check please to prevent this from reoccurring. Also how can I change the expression on the invoice / back panel from 'Shipping: AUD$$.$$ Post - Post ' to something like "Shipping: AUD$$.$$ Post - MYPARCEL POST"") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 2 weeks ago, by [khotso](/forum/user/6334-khotso "View khotso's Profile") [Last Post](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2?start=40#249659 "Hello, I just added it on our TODO list, but if you want it to be developed faster you can also post a request through the "Commercial Jobs" section of our forum : www.hikashop.com/forum/9-commercial-jobs.html Thanks for your feedback !") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2?start=0 "Page:1") - [2](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2?start=20 "Page:2") - [3](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2?start=40 "Page:3") | Replies:40 Views:5724 | [Last Post](/forum/28-shipping-methods/880113-aupost-shipping-plugin-v2?start=40#249659 "Hello, I just added it on our TODO list, but if you want it to be developed faster you can also post a request through the "Commercial Jobs" section of our forum : www.hikashop.com/forum/9-commercial-jobs.html Thanks for your feedback !") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886315-australia-post-options-for-international-customers) | [Australia Post Options for International Customers](/forum/28-shipping-methods/886315-australia-post-options-for-international-customers "Hi Guys, For some reason my international Customers don't get any shipping options upon checkout. I'm running the HikaShop Australia Post shipping plugin V2. Things seem to work ok locally in Australia. No restrictions are in place on the V2 plugin. Is this an Australia Post or Hikashop issue? Attached are a couple of screenshots. One from my Customer in America and the other here in Australia. Cheers, Jason.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") [Last Post](/forum/28-shipping-methods/886315-australia-post-options-for-international-customers#249702 "Awesome Mohamed! Now the correct postage options are there. :-) Thank you! Cheers, Jason.") 10 years 2 months ago by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") | Replies:9 Views:1104 | [Last Post](/forum/28-shipping-methods/886315-australia-post-options-for-international-customers#249702 "Awesome Mohamed! Now the correct postage options are there. :-) Thank you! Cheers, Jason.") by [Precisionaeroproducts](/forum/user/35595-precisionaeroproducts "View Precisionaeroproducts's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886314-how-to-set-a-default-shiiping-method) | [How to set a default shiiping method](/forum/28-shipping-methods/886314-how-to-set-a-default-shiiping-method "-- HikaShop version -- : HikaShop Business 2.6.3 -- Joomla version -- : 3.5 -- PHP version -- : 5.5.12 Hi, There is only one shipping method for my site, How to set it to be default, so user don't have to click the radio while checking out? Thanks Best regards Scott") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [twscott](/forum/user/43011-twscott "View twscott's Profile") [Last Post](/forum/28-shipping-methods/886314-how-to-set-a-default-shiiping-method#249372 "Sorry, My bad. There is no such problem as mentioned. Please just neglect this post. Thanks.") 10 years 2 months ago by [twscott](/forum/user/43011-twscott "View twscott's Profile") | Replies:1 Views:733 | [Last Post](/forum/28-shipping-methods/886314-how-to-set-a-default-shiiping-method#249372 "Sorry, My bad. There is no such problem as mentioned. Please just neglect this post. Thanks.") by [twscott](/forum/user/43011-twscott "View twscott's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886258-shipping-parcel-or-lettersize-how-to-do-this) | [Shipping parcel or lettersize? How to do this?](/forum/28-shipping-methods/886258-shipping-parcel-or-lettersize-how-to-do-this "Hi! I hope you can help me. I need parcels-size and letter-size for my shipping methods. Different shipping costs. I see a lot of options but nothing to decide of it's a parcel or a letter. Volume doesn't work for this because I need a maximum height. Is there a solution for this? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [Cybermissy](/forum/user/43303-cybermissy "View Cybermissy's Profile") [Last Post](/forum/28-shipping-methods/886258-shipping-parcel-or-lettersize-how-to-do-this#249279 "Hello, As the third option, you'll have to edit several Hikashop files to create these options and also properly handle them, so you'll need some development skills and Hikashop knowledge.") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:7 Views:1231 | [Last Post](/forum/28-shipping-methods/886258-shipping-parcel-or-lettersize-how-to-do-this#249279 "Hello, As the third option, you'll have to edit several Hikashop files to create these options and also properly handle them, so you'll need some development skills and Hikashop knowledge.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886197-ups-keeps-showing-free-shipping) | [UPS keeps showing FREE Shipping](/forum/28-shipping-methods/886197-ups-keeps-showing-free-shipping "-- url of the page with the problem -- : www.cmdnet.org/cmd-store -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 7.0.6 -- Browser(s) name and version -- : Firefox (any) We have both UPS plugin (no version number displays) enabled for shipping as well as a number of manual shipping plugin options (to provide select USPS shipping options). Over the weekend the UPS plugin has started to display all UPS options as 'Free Shipping' (for all selected/enabled shipping means). This is happening on all physical products in the system. The manual shipping settings are all working properly. I've double-checked and the weight and dimensions are set for the products tested. Nothing was installed or uninstalled from the site since it was last working properly a few days ago. No server changes were made either. Also, I tried to review the settings in the UPS shipping plugin, to make sure they were all set properly; however, the online documentation is SIGNIFICANTLY off from the plugin (a number of new fields are included that aren't listed on the docs). I can't find anything that would indicate what version of the plugin is installed (there is no version listed in the Joomla! management listing for this plugin. Any ideas what might have happened to cause this?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [cpaschen](/forum/user/12420-cpaschen "View cpaschen's Profile") [Last Post](/forum/28-shipping-methods/886197-ups-keeps-showing-free-shipping#249194 "Hello, 1. Yes, I only wanted you to disable it so that we can test and fix it on our end. 2. Yes, but the fact that we have 1 UPS shipping method per service is probably disturbing the calculation of the number of package required.") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:1243 | [Last Post](/forum/28-shipping-methods/886197-ups-keeps-showing-free-shipping#249194 "Hello, 1. Yes, I only wanted you to disable it so that we can test and fix it on our end. 2. Yes, but the fact that we have 1 UPS shipping method per service is probably disturbing the calculation of the number of package required.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886265-hide-shipping-method-depending-on-payment-method) | [Hide shipping method depending on payment method](/forum/28-shipping-methods/886265-hide-shipping-method-depending-on-payment-method "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 7.0.10 Hi there, i have a certain situation. Payment methods: wire transfer Pickup at store (cash on delivery, with modified text) paypal (currently disabled) Shipping methods Pickup (manual shipping) possible to hide the shipping methods "kiala" and "bpost" when the user selects the payment method "pickup at store"? Because when the user selects to pay at the store, there's obviously no shipping (thus those methods need to be hidden) How do i remove the "free shipping" message from the shipping method? I know this can probably be done by a language override and remove the "free shipping" text, but that will probably also affect the cases where free shipping really would be offered") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") [Last Post](/forum/28-shipping-methods/886265-hide-shipping-method-depending-on-payment-method#249136 "1. I must have overlooked that party, my bad. Think i've got it working. Went into shipping method and restricted "Collect in store" to show only "pay at store" and restricted both "kiala/bpost" to...") 10 years 2 months ago by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") | Replies:4 Views:1546 | [Last Post](/forum/28-shipping-methods/886265-hide-shipping-method-depending-on-payment-method#249136 "1. I must have overlooked that party, my bad. Think i've got it working. Went into shipping method and restricted "Collect in store" to show only "pay at store" and restricted both "kiala/bpost" to...") by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/885284-problem-with-bpost-shipping-manager) | [Problem with Bpost shipping manager](/forum/28-shipping-methods/885284-problem-with-bpost-shipping-manager "-- url of the page with the problem -- : www.hiphey.be -- HikaShop version -- : 3.6.2 -- Joomla version -- : 3.5 First of all thank you Nicolas for the Bpost shipping manager. I have one problem with it. When the customer enters the Bpost shipping manager, they get an error 1211. Error 1211 means : Order total prince contains invalid integer (must be in eurocent ) Now Bpost writes the following on there website about the error: The value of the parameter orderTotalPrice should not contain any decimal limiters (, or .) and should be sent in eurocent. In case the parameter contains a regular euro value, it should be multiplied by 100. Where in de Bpost shipping manager plugin do i have to change it so it wil correct the error? Kind regards Bram") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [Bram](/forum/user/39943-bram "View Bram's Profile") [Last Post](/forum/28-shipping-methods/885284-problem-with-bpost-shipping-manager#248903 "Hello, Ok I understand what your needs, so as Jerome told you you have to edit your bpost.php file. Find your "onShippingDisplay" function and replace this (around line 33) : By this : I give you this code in order to guide you, because I'm unable to process some test in order to check it. Hope this will guide you. Regards.") 10 years 2 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:18 Views:1739 | [Last Post](/forum/28-shipping-methods/885284-problem-with-bpost-shipping-manager#248903 "Hello, Ok I understand what your needs, so as Jerome told you you have to edit your bpost.php file. Find your "onShippingDisplay" function and replace this (around line 33) : By this : I give you this code in order to guide you, because I'm unable to process some test in order to check it. Hope this will guide you. Regards.") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886102-shipping-by-minimum-maximum-quantity-not-working) | [Shipping by minimum & maximum quantity not working](/forum/28-shipping-methods/886102-shipping-by-minimum-maximum-quantity-not-working "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 We have configure 2 shipping method by minimum and maximum quantity as below However, whenever we save the restriction is not shown at shipping method listing as below When we try to check out with one item or 2 item, both shipping method shows together, and one important things, payment method is missing althought we put it at same step with shipping") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") [Last Post](/forum/28-shipping-methods/886102-shipping-by-minimum-maximum-quantity-not-working#248820 "Hello, It's true that the "Minimum/Maximum quantity" restrictions are not listed through the "Restrictions" column of the shipping method listing page ("Hikashop->System->Shipping methods"), both these options are correctly saved if you go through your shipping method configuration page.") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:9 Views:1357 | [Last Post](/forum/28-shipping-methods/886102-shipping-by-minimum-maximum-quantity-not-working#248820 "Hello, It's true that the "Minimum/Maximum quantity" restrictions are not listed through the "Restrictions" column of the shipping method listing page ("Hikashop->System->Shipping methods"), both these options are correctly saved if you go through your shipping method configuration page.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886194-usps-plugin-error) | [USPS plugin error](/forum/28-shipping-methods/886194-usps-plugin-error "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.24 -- Browser(s) name and version -- : SAFARi 9.1.2 -- Error-message(debug-mod must be tuned on) -- : USPS error: -2147219407 FLAT RATE BOX is an invalid container type for a REGULAR package and PRIORITY service. Valid Containers are: VARIABLE, FLAT RATE ENVELOPE, LEGAL FLAT RATE ENVELOPE, PADDED FLAT RATE ENVELOPE, SM FLAT RATE ENVELOPE, WINDOW FLAT RATE ENVELOPE, GIFT CARD FLAT RATE ENVELOPE, SM FLAT RATE BOX, MD FLAT RATE BOX and LG FLAT RATE BOX. USPS error: -2147219407 FLAT RATE BOX is an invalid container type for a REGULAR package and MEDIA service. Valid Container is: VARIABLE. USPS error: -2147219407 FLAT RATE BOX is an invalid container type for a REGULAR package and EXPRESS service. Valid Containers are: VARIABLE, FLAT RATE ENVELOPE, LEGAL FLAT RATE ENVELOPE and PADDED FLAT RATE ENVELOPE. No shipping methods available for your location I keep getting this error. I changed the configuration in different ways with no luck. I need help") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [viloriask85](/forum/user/36893-viloriask85 "View viloriask85's Profile") [Last Post](/forum/28-shipping-methods/886194-usps-plugin-error#248813 "Hello, To do that you'll just have to go through your shipping method configuration page and use the "Zone" option to make sure that your shipping method will be available for defined zone. In that case you'll probably just have to check how you configured your tax via "Hikashop->System->Taxes".") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1238 | [Last Post](/forum/28-shipping-methods/886194-usps-plugin-error#248813 "Hello, To do that you'll just have to go through your shipping method configuration page and use the "Zone" option to make sure that your shipping method will be available for defined zone. In that case you'll probably just have to check how you configured your tax via "Hikashop->System->Taxes".") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886169-free-shipping-only-on-certain-products-solved) | [Free Shipping only on certain products \[SOLVED\]](/forum/28-shipping-methods/886169-free-shipping-only-on-certain-products-solved "-- url of the page with the problem -- : www.freshandwipe.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6 -- PHP version -- : 7 -- Browser(s) name and version -- : chrome Hello, Ive looked through the forums but can't find a way to set up free shipping for only certain product. I set the "Use price per product" to yes and gave it a 0, and on the actual product I set the "SHIPPING PRICES" to minimum quality of 3 and set 0 but I am not sure if I am doing it correctly. Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [luwes2000](/forum/user/36302-luwes2000 "View luwes2000's Profile") [Last Post](/forum/28-shipping-methods/886169-free-shipping-only-on-certain-products-solved#248577 "Hi, In most case, the best is to not "force shipping regardless of the weight" and set a weight for the products you want to include in the shipping. Products without a weight won't be handle by the shipping plugins and they will be consider as "digital" product (so no shipping or "free shipping") If you still want to have a shipping address in all orders ; you can let the "force shipping regardless of the weight" setting in the configuration but you can organize your products in two warehouses. One warehouse with your shipping methods and the other warehouse with just one "free" shipping method. Regards,") 10 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1278 | [Last Post](/forum/28-shipping-methods/886169-free-shipping-only-on-certain-products-solved#248577 "Hi, In most case, the best is to not "force shipping regardless of the weight" and set a weight for the products you want to include in the shipping. Products without a weight won't be handle by the shipping plugins and they will be consider as "digital" product (so no shipping or "free shipping") If you still want to have a shipping address in all orders ; you can let the "force shipping regardless of the weight" setting in the configuration but you can organize your products in two warehouses. One warehouse with your shipping methods and the other warehouse with just one "free" shipping method. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886128-fedex-amounts-incorrect-when-item-had-no-variant) | [FedEx amounts incorrect when item had no variant](/forum/28-shipping-methods/886128-fedex-amounts-incorrect-when-item-had-no-variant "-- url of the page with the problem -- : plonkers.formationsdev.com/index.php/hik...for-products-listing -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 7.0.9 -- Browser(s) name and version -- : Chrome 46 -- Error-message(debug-mod must be tuned on) -- : None If any of my products have variants and the weight and dimensions are input into the variant, the FedEx shipping amounts appear close enough. If on a product with no variant and the weight and dimensions are entered on the main product page. The amount for shipping that product is way to low. Example product with no variant and a weight of 18 lbs shows shipping for $13 USD Product with variants and a weight of 4.5 lbs shows a shipping charge of $18.74 USD") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [beemerrider](/forum/user/906-beemerrider "View beemerrider's Profile") [Last Post](/forum/28-shipping-methods/886128-fedex-amounts-incorrect-when-item-had-no-variant#248411 "Hello, I wasn't able to reproduce your issue on my end, can you give us a temporary back-end access to your website so that we can directly test it ? You can send it through our contact form : www.hikashop.com/support/contact-us.html Thank you.") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1180 | [Last Post](/forum/28-shipping-methods/886128-fedex-amounts-incorrect-when-item-had-no-variant#248411 "Hello, I wasn't able to reproduce your issue on my end, can you give us a temporary back-end access to your website so that we can directly test it ? You can send it through our contact form : www.hikashop.com/support/contact-us.html Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886044-bpost-shipping-manager-stuck-in-loop) | [Bpost shipping manager stuck in loop](/forum/28-shipping-methods/886044-bpost-shipping-manager-stuck-in-loop "-- url of the page with the problem -- : www.hiphey.be -- HikaShop version -- : 3.6.2 -- Joomla version -- : 3.5 Hello guys, Me again. The bpost shipping manager is stuck in a loop. I can enter the shipping info in the manager but when all is done it just starts all over again. The information is send correctly to the Bpost site but the customer cant continu the checkout process as they are stuck in the Bpost shipping manager window. Do you know a way to fix this? Maybe a hikashop option that i have used wrongly? Kind regards Bram") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [Bram](/forum/user/39943-bram "View Bram's Profile") [Last Post](/forum/28-shipping-methods/886044-bpost-shipping-manager-stuck-in-loop#248350 "Hello, To provide references, you can use your form, add a Url link to this thread to keep the link in your message. Please, note that for now we just have your website url and login, but nothing for the password. Awaiting news from you. Regards.") 10 years 2 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:6 Views:1409 | [Last Post](/forum/28-shipping-methods/886044-bpost-shipping-manager-stuck-in-loop#248350 "Hello, To provide references, you can use your form, add a Url link to this thread to keep the link in your message. Please, note that for now we just have your website url and login, but nothing for the password. Awaiting news from you. Regards.") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886076-random-error-on-shipping-portion-of-checkout) | [Random error on shipping portion of checkout](/forum/28-shipping-methods/886076-random-error-on-shipping-portion-of-checkout "-- url of the page with the problem -- : survivalbreakdownbow.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.24 My site is getting random errors on the shipping portion of checkout. It will state that either no shipping method was chosen, or that the shipping address is not valid. I myself have done dozens of tests and have not been able to reproduce the event, but still I have customers contacting me with complaints. I am at loss on where to go next...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [blackfrog](/forum/user/36484-blackfrog "View blackfrog's Profile") [Last Post](/forum/28-shipping-methods/886076-random-error-on-shipping-portion-of-checkout#248139 "Hi, If you are using USPS plugin ; That plugin will send the cart details with the customer shipping address to USPS API gateway, then it will receive some quotes. Unfortunately, if the address is invalid or outside the USPS zone, you won't have any quote. The problem is not related to the browser our how you test it ; it is related to the data and to USPS API. Regards,") 10 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:899 | [Last Post](/forum/28-shipping-methods/886076-random-error-on-shipping-portion-of-checkout#248139 "Hi, If you are using USPS plugin ; That plugin will send the cart details with the customer shipping address to USPS API gateway, then it will receive some quotes. Unfortunately, if the address is invalid or outside the USPS zone, you won't have any quote. The problem is not related to the browser our how you test it ; it is related to the data and to USPS API. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/886080-make-a-shipping-price-on-one-single-product) | [make a shipping price on one single product](/forum/28-shipping-methods/886080-make-a-shipping-price-on-one-single-product "Dear Nicolas How do I make a shipping price I can connect a few similar products. The shipping price should add automatic when they order this single product. We have also different shipping prices from 0-5 kg and 5-10 kg. etc. If a costumer buy 10 products and fx all products have a weight of 1 kg each. Can the system figure out it has to make a shipping price on 10 kg? If yes, how do I do? Best regards Peter") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 2 months ago, by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") [Last Post](/forum/28-shipping-methods/886080-make-a-shipping-price-on-one-single-product#248119 "Hi, Where did I mentioned Joomfish ? I don't see any link with what you reply and what I wrote just before. Are you replying for the right topic ? Regards,") 10 years 2 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:791 | [Last Post](/forum/28-shipping-methods/886080-make-a-shipping-price-on-one-single-product#248119 "Hi, Where did I mentioned Joomfish ? I don't see any link with what you reply and what I wrote just before. Are you replying for the right topic ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/885158-shipping-method-for-price-range-free-shipping) | [Shipping method for price range + free shipping](/forum/28-shipping-methods/885158-shipping-method-for-price-range-free-shipping "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Hello Hikashop staff, Shipping method for price range + free shipping = Impossible im trying to find solution for weeks but nothing yet. Im working on website for supplements products, and they have around 20 shipping methods (all of them are created using "HikaShop manual shipping plugin") and that part works great. We have shipping method from 0$-99$ for a small fee, and from 100$ shipping is free(and that amount vary from one country to another). However we are doing promotions almost each month( and previously their site was in REDSHOP, where all was working good), but i cant find real solution in HIKASHOP. I was searching on forum here, but nothing that can help me. So let me explain what i need: - first from $0 to $99 we have shipping fee that is $7.95 - now we have product on promotion that is $39.99, and we need to have FREE shipping for that product (but $39.99 is far away from $99) - and if add another product for example that will be $40(we will have total amount of $79.99) we still need to have free shipping, as long as we have that promo product in cart. - so we need that shipping fee to be reduced to $0 even if total amount is under $99 -if we remove promo product standard shipping should be calculated i tried many things to fix this (different shipping configuration, coupons, etc...) but nothing works completely as we need. Please help me, because soon i will have to put new website to be online, and this big problem is not solved, and they want to promote website with new product that will have that free shipping. Thanks, Kico") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [kice\_lalakovski](/forum/user/42980-kice-lalakovski "View kice_lalakovski's Profile") [Last Post](/forum/28-shipping-methods/885158-shipping-method-for-price-range-free-shipping#247957 "Hello Syno, Feel free to post some screenshots of your configuration so we can try to figure out from where your issue is coming from. Thank you.") 10 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:3087 | [Last Post](/forum/28-shipping-methods/885158-shipping-method-for-price-range-free-shipping#247957 "Hello Syno, Feel free to post some screenshots of your configuration so we can try to figure out from where your issue is coming from. Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/885936-product-custom-fields-and-shipping-methods) | [Product custom fields and shipping methods](/forum/28-shipping-methods/885936-product-custom-fields-and-shipping-methods "-- Joomla version -- : up to date -- PHP version -- : 5.2.5 -- Browser(s) name and version -- : Chrome My shop has about 500 products and it is still under construction. Many of my products contain solvents and other materials which must be treated differently for shipping purposes (i.e. some products cannot be sent overseas, some must go via courier etc). There are 6 variants for shipping, and I have created a custom field in products which shows which of the 6 'shipping categories' the product falls into. This category shows up in the front end (product page) and in the cart. So good so far. I am confused how I now go about configuring the shipping methods to reflect the 'shipping category' of the products. For example, a Shipping Category 'D' product means that the shipping to EU countries is by Courier only. Naturally, I want it to be clear on the checkout that as this is a category D product, shipping to the EU for this product is by courier only. I have read the shipping tutorials, but cannot find any way to configure this. Please can you advise the way forward?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [Saunders](/forum/user/43368-saunders "View Saunders's Profile") [Last Post](/forum/28-shipping-methods/885936-product-custom-fields-and-shipping-methods#247695 "Thanks Jerome, that did the trick. How the heck did I miss that.... LOL Bill") 10 years 2 months ago by [cubewebdesigns](/forum/user/35682-cubewebdesigns "View cubewebdesigns's Profile") | Replies:8 Views:1256 | [Last Post](/forum/28-shipping-methods/885936-product-custom-fields-and-shipping-methods#247695 "Thanks Jerome, that did the trick. How the heck did I miss that.... LOL Bill") by [cubewebdesigns](/forum/user/35682-cubewebdesigns "View cubewebdesigns's Profile") 10 years 2 months ago | | [](/forum/28-shipping-methods/885984-need-to-display-shipping-price-without-vat) | [Need to display shipping price without VAT](/forum/28-shipping-methods/885984-need-to-display-shipping-price-without-vat "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.2 Our client needs the shipping prices shown in the cart, invoice and order status notification email to be displayed without VAT, but for the price to be added on in the VAT field still. Eg: Currently is looks like this: Subtotal £1.88 Shipping £1.80 VAT £0.68 Total £4.06 We need it to do this: Subtotal £1.88 Shipping £1.50 VAT £0.68 Total £4.06 Is this possible with some changes in Views?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [dancingkazzaf](/forum/user/31984-dancingkazzaf "View dancingkazzaf's Profile") [Last Post](/forum/28-shipping-methods/885984-need-to-display-shipping-price-without-vat#247519 "Nevermind, I managed to work it out on my own, thank you anyway :cheer: I changed this line: To this: In Views/Order/Show (Front end template) and Views/Order/Show_Additional & Views/Order/Invoice (Back end template) and finally in the Preload section of the email. And for the checkout/cart of the website I changed this line: To this: In Views/Checkout/Cart (Frontend template)") 10 years 3 months ago by [dancingkazzaf](/forum/user/31984-dancingkazzaf "View dancingkazzaf's Profile") | Replies:1 Views:1151 | [Last Post](/forum/28-shipping-methods/885984-need-to-display-shipping-price-without-vat#247519 "Nevermind, I managed to work it out on my own, thank you anyway :cheer: I changed this line: To this: In Views/Order/Show (Front end template) and Views/Order/Show_Additional & Views/Order/Invoice (Back end template) and finally in the Preload section of the email. And for the checkout/cart of the website I changed this line: To this: In Views/Checkout/Cart (Frontend template)") by [dancingkazzaf](/forum/user/31984-dancingkazzaf "View dancingkazzaf's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885893-manual-shipping-method-rules-not-applied) | [Manual shipping method rules not applied](/forum/28-shipping-methods/885893-manual-shipping-method-rules-not-applied "-- url of the page with the problem -- : cilsposana.com/ -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.1 -- PHP version -- : 5.63 -- Browser(s) name and version -- : Chrome Hi, I have 3 manual shipping rules setup up to cost shipping on a cart total and geolocation logic All order > 250$cad are free All order ") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [iDanny](/forum/user/43074-idanny "View iDanny's Profile") [Last Post](/forum/28-shipping-methods/885893-manual-shipping-method-rules-not-applied#247108 "Hello Nicolas! Woah, thanks! That was exactly the problem :-) Just had to set "Included virtual goods" to on for all of them and bingo! Thanks again ;-) Danny") 10 years 3 months ago by [iDanny](/forum/user/43074-idanny "View iDanny's Profile") | Replies:2 Views:1244 | [Last Post](/forum/28-shipping-methods/885893-manual-shipping-method-rules-not-applied#247108 "Hello Nicolas! Woah, thanks! That was exactly the problem :-) Just had to set "Included virtual goods" to on for all of them and bingo! Thanks again ;-) Danny") by [iDanny](/forum/user/43074-idanny "View iDanny's Profile") 10 years 3 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)