[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/908517-fedex-plugin-install-throws-error) | [Fedex Plugin Install Throws Error](/forum/28-shipping-methods/908517-fedex-plugin-install-throws-error "-- HikaShop version -- : 5.1.0 business -- Joomla version -- : 4.4.6 -- PHP version -- : 8.2.22 -- Browser(s) name and version -- : Firefox 129.0.1 -- Error-message(debug-mod must be tuned on) -- : FatalError HTTP 500 Whoops, looks like something went wrong. Compile Error: Namespace declaration statement has to be the very first statement or after any declare call in the script Exception Stack Trace Symfony\Component\ErrorHandler\Error\ FatalError in /home/dadutstest3/public_html/plugins/hikashopshipping/fedex2/vendor/composer/autoload_static.php (line 13) Am trying to use the new Fedex plugin for the first time. Plugin appears to be installed properly on System>>Plugins (have reinstalled HIksahop 5.1.0 to make sure) Getting intermittent 500 errors when enabling the plugin. When it does install I attempt to to to Hikashop>>Products and get the 500 error. FatalError HTTP 500 Whoops, looks like something went wrong. Compile Error: Namespace declaration statement has to be the very first statement or after any declare call in the script Exception Stack Trace Symfony\Component\ErrorHandler\Error\ FatalError in /home/dadutstest3/public_html/plugins/hikashopshipping/fedex2/vendor/composer/autoload_static.php (line 13) Help ! I;m stuck. Thanks, Dave") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [daduts](/forum/user/1658-daduts "View daduts's Profile") [Last Post](/forum/28-shipping-methods/908517-fedex-plugin-install-throws-error#362759 "Nicolas, Thanks so much for grinding thru that one. Fedex seem to be working fine now. Many thanks Dave") 2 years 2 months ago by [daduts](/forum/user/1658-daduts "View daduts's Profile") | Replies:8 Views:1276 | [Last Post](/forum/28-shipping-methods/908517-fedex-plugin-install-throws-error#362759 "Nicolas, Thanks so much for grinding thru that one. Fedex seem to be working fine now. Many thanks Dave") by [daduts](/forum/user/1658-daduts "View daduts's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908499-shipping-price-is-not-updated) | [Shipping price is not updated](/forum/28-shipping-methods/908499-shipping-price-is-not-updated "-- url of the page with the problem -- : ethemba.com/_Guests/AR -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.1 -- PHP version -- : 8.1 Sorry. I am having problems with the cost of the shipping methods. I have several zones. For example for Spain I have a zone with a price of 8€ for Peninsular Spain Zone and with a maximum price of 80€ and another one for the same zone and a price of 0 when minimum price is 80. I select a product of 299€. The shipping cost is 8€ (it must be 0) so its wrong. Also when I select an address in Mexico (for example, in another zone) the price is still 8€. It doesn´t change. How is this function working? When the price is updated? Thank you very very much") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 2 months ago, by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") [Last Post](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362651 "Hello I have change all the zones to no and now is all working fine. Thank you very very much for your time and great work") 2 years 2 months ago by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") | Replies:6 Views:631 | [Last Post](/forum/28-shipping-methods/908499-shipping-price-is-not-updated#362651 "Hello I have change all the zones to no and now is all working fine. Thank you very very much for your time and great work") by [Reyesar](/forum/user/82677-reyesar "View Reyesar's Profile") 2 years 2 months ago | | [](/forum/28-shipping-methods/908488-how-to-sort-ups-results-and-automatically-select-the-cheapest) | [How to sort UPS results and automatically select the cheapest](/forum/28-shipping-methods/908488-how-to-sort-ups-results-and-automatically-select-the-cheapest "-- url of the page with the problem -- : www.mainepebble.com -- HikaShop version -- : 5.1.0 -- Joomla version -- : 4.4.6 -- PHP version -- : 8.1.29 -- Browser(s) name and version -- : chrome Using the new UPS OAuth for a shipping method. How can I get the results to sort by value with the cheapest shipping method being first and selected. Thanks,") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 3 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") [Last Post](/forum/28-shipping-methods/908488-how-to-sort-ups-results-and-automatically-select-the-cheapest#362585 "Hi, The current version of the UPS displays the shipping services in the order provided by UPS. To have another order will require that we create an extra option in the plugin and the corresponding sorting. However, I think it's a good idea, and it should be relatively easy to add so we'll be adding it for the next version of HikaShop. Thanks for your feedback.") 2 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:600 | [Last Post](/forum/28-shipping-methods/908488-how-to-sort-ups-results-and-automatically-select-the-cheapest#362585 "Hi, The current version of the UPS displays the shipping services in the order provided by UPS. To have another order will require that we create an extra option in the plugin and the corresponding sorting. However, I think it's a good idea, and it should be relatively easy to add so we'll be adding it for the next version of HikaShop. Thanks for your feedback.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 3 months ago | | [](/forum/28-shipping-methods/908449-usps-shipping-plugin-shows-error-on-checkout) | [USPS shipping plugin shows error on checkout.](/forum/28-shipping-methods/908449-usps-shipping-plugin-shows-error-on-checkout "-- HikaShop version -- : Hikashop Essential v 5.1.0 -- Joomla version -- : 4 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I am using USPS shipping plugin. It is showing error - Failed to obtain shipping quotes. I am using USPS shipping plugin. It is showing error on checkout - Failed to obtain shipping quotes.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 3 months ago, by [aneeshr2021@gmail.com](/forum/user/82629-aneeshr2021-gmail-com "View aneeshr2021@gmail.com's Profile") [Last Post](/forum/28-shipping-methods/908449-usps-shipping-plugin-shows-error-on-checkout#362404 "Hello, This message indicates that something is preventing your plugin from receiving notifications rates (delivery method prices) from USPS servers. The reasons for this type of problem can be varied. For example : - An address/product configuration in the cart that does not correspond to any possible offer from USPS - Notification from USPS servers that for one reason or another isn't reaching your site (or plugin) - A configuration of your merchant account on USPS that does not meet your needs? These are only theories but to go further, can you provide us with these elements: - a URL link to your merchant part - A step-by-step process to reproduce your issue - Your settings for your HikaShop plugin via a screenshot Note : You can use (if required) our form in order to provide these elements, just don't forget to add an Url link to this topic in your message. Regards") 2 years 3 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:1 Views:696 | [Last Post](/forum/28-shipping-methods/908449-usps-shipping-plugin-shows-error-on-checkout#362404 "Hello, This message indicates that something is preventing your plugin from receiving notifications rates (delivery method prices) from USPS servers. The reasons for this type of problem can be varied. For example : - An address/product configuration in the cart that does not correspond to any possible offer from USPS - Notification from USPS servers that for one reason or another isn't reaching your site (or plugin) - A configuration of your merchant account on USPS that does not meet your needs? These are only theories but to go further, can you provide us with these elements: - a URL link to your merchant part - A step-by-step process to reproduce your issue - Your settings for your HikaShop plugin via a screenshot Note : You can use (if required) our form in order to provide these elements, just don't forget to add an Url link to this topic in your message. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 2 years 3 months ago | | [](/forum/28-shipping-methods/908411-shipping-costs-per-product-instead-of-combined) | [Shipping Costs per product instead of combined](/forum/28-shipping-methods/908411-shipping-costs-per-product-instead-of-combined "-- url of the page with the problem -- : www.extra4support.co.uk/shop/checkout/cid-2 -- HikaShop version -- : 5.1.0 -- Joomla version -- : 5.1.0 -- PHP version -- : 8 -- Browser(s) name and version -- : Chrome 126 When I select multiple products I get a shipping charge for each one. How can I make Hikashop charge for shipping only once.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 3 months ago, by [almetuk](/forum/user/33840-almetuk "View almetuk's Profile") [Last Post](/forum/28-shipping-methods/908411-shipping-costs-per-product-instead-of-combined#362195 "Hi, I don't see what you're describing for the products with which I tested on your website. Could you provide precise instructions to reproduce the problem ?") 2 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:673 | [Last Post](/forum/28-shipping-methods/908411-shipping-costs-per-product-instead-of-combined#362195 "Hi, I don't see what you're describing for the products with which I tested on your website. Could you provide precise instructions to reproduce the problem ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 3 months ago | | [](/forum/28-shipping-methods/908312-set-up-manual-shipping) | [Set-up Manual Shipping](/forum/28-shipping-methods/908312-set-up-manual-shipping "-- HikaShop version -- : 5.1.0 -- Joomla version -- : 4.4.5 -- PHP version -- : 8.1 -- Browser(s) name and version -- : Microsoft Edge Version 126.0.2592.68 (Official build) (64-bit) -- Error-message(debug-mod must be tuned on) -- : no error Greetings, I have a supplier that dropships for me. They offer three options for shipping. Economy: $3.99 Standard: $8.99 Express: $16.99 How do I set this up using the manual shipping plugin? This is only for the main Vendor. How do I restrict these shipping rates to the main vendors' products only? I am using HikaMarket and won't need these shipping options for my vendors. The vendors will be using the USPS shipping plug. Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [ShepherdsStream](/forum/user/82405-shepherdsstream "View ShepherdsStream's Profile") [Last Post](/forum/28-shipping-methods/908312-set-up-manual-shipping#361813 "Hi, Indeed that's the only way at the moment. We didn't thought it would be much needed in the past. But it's indeed a good idea to change the plugins names to use translation keys for cases like yours. We'll look at improving this in the future. Thanks for your feedback on this.") 2 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1215 | [Last Post](/forum/28-shipping-methods/908312-set-up-manual-shipping#361813 "Hi, Indeed that's the only way at the moment. We didn't thought it would be much needed in the past. But it's indeed a good idea to change the plugins names to use translation keys for cases like yours. We'll look at improving this in the future. Thanks for your feedback on this.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 4 months ago | | [](/forum/28-shipping-methods/908313-shipping-method-not-found-after-upgrade-to-hikashop-5-1-0) | [Shipping method not found after upgrade to Hikashop 5.1.0](/forum/28-shipping-methods/908313-shipping-method-not-found-after-upgrade-to-hikashop-5-1-0 "-- url of the page with the problem -- : aquacorals.com/ -- HikaShop version -- : 5.1.0 -- Joomla version -- : 3.10.12 -- PHP version -- : 7.4.33 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : No shipping method found Since upgrading to 5.1.0 Shipping methods are no longer being found Any suggestions as to what might be cuasing this?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") [Last Post](/forum/28-shipping-methods/908313-shipping-method-not-found-after-upgrade-to-hikashop-5-1-0#361736 "Thanks! That seems to have fixed it") 2 years 4 months ago by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") | Replies:4 Views:701 | [Last Post](/forum/28-shipping-methods/908313-shipping-method-not-found-after-upgrade-to-hikashop-5-1-0#361736 "Thanks! That seems to have fixed it") by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") 2 years 4 months ago | | [](/forum/28-shipping-methods/908280-issues-with-new-paypal-payment-plugin) | [Issues with new PayPal payment plugin](/forum/28-shipping-methods/908280-issues-with-new-paypal-payment-plugin "-- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.1.0 -- PHP version -- : 8.1 -- Browser(s) name and version -- : All Hi, I was instructed to upgrade to the latest PayPal Checkout plugin. I know have payment issues. Please see screenshots of payment process. Screens 001,002 and 003 seem ok. Screen 004 asks to select payment method, why? .... I have already selected Paypal. If I then select Paypal, I end up in a loop between screens 005 and 006. Regards, Colin.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 4 months ago, by [Crashbandi](/forum/user/27444-crashbandi "View Crashbandi's Profile") [Last Post](/forum/28-shipping-methods/908280-issues-with-new-paypal-payment-plugin#361589 "Hi, So I don't see any errors there which could be related to PayPal or Stripe not working. Maybe you would get more information for PayPal if you activate its "debug" setting. Could you try that ? I can see however that the PayPal checkout plugin still uses the PayPal sandbox. As you're on a live website, I find this strange. You said that the "client id" and "client secret" are correct. Does that mean that you were already using them on your website before ? If so, I suppose that they are for your PayPal live account. In that case, they can't work with the PayPal sandbox. If you activate the "sandbox" setting of the plugin, then you have to use the client id and the client secret of a sandbox account. So please check the status of the "sandbox" setting of your PayPal checkout payment method. Regarding Stripe I'm not sure. You said that you were "instructed to upgrade to the latest PayPal Checkout plugin". However, I can see that you're using HikaShop 5.0.4, from 2 months ago. The PayPal Checkout plugin being included in HikaShop, I'm not sure what this means. Does it mean that you were using another PayPal payment plugin and you switched to PayPal Checkout ? In that case, that means that nothing changed for Stripe and thus I don't see why it suddenly wouldn't work. Or does it mean that you updated your HikaShop 2 months ago ? But then you should already have the problem with Stripe for 2 months no ? Also, if you updated HikaShop, which version did you had before ? Maybe you have an old version of the Stripe plugin and you need to update it too ?") 2 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:2252 | [Last Post](/forum/28-shipping-methods/908280-issues-with-new-paypal-payment-plugin#361589 "Hi, So I don't see any errors there which could be related to PayPal or Stripe not working. Maybe you would get more information for PayPal if you activate its "debug" setting. Could you try that ? I can see however that the PayPal checkout plugin still uses the PayPal sandbox. As you're on a live website, I find this strange. You said that the "client id" and "client secret" are correct. Does that mean that you were already using them on your website before ? If so, I suppose that they are for your PayPal live account. In that case, they can't work with the PayPal sandbox. If you activate the "sandbox" setting of the plugin, then you have to use the client id and the client secret of a sandbox account. So please check the status of the "sandbox" setting of your PayPal checkout payment method. Regarding Stripe I'm not sure. You said that you were "instructed to upgrade to the latest PayPal Checkout plugin". However, I can see that you're using HikaShop 5.0.4, from 2 months ago. The PayPal Checkout plugin being included in HikaShop, I'm not sure what this means. Does it mean that you were using another PayPal payment plugin and you switched to PayPal Checkout ? In that case, that means that nothing changed for Stripe and thus I don't see why it suddenly wouldn't work. Or does it mean that you updated your HikaShop 2 months ago ? But then you should already have the problem with Stripe for 2 months no ? Also, if you updated HikaShop, which version did you had before ? Maybe you have an old version of the Stripe plugin and you need to update it too ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 4 months ago | | [](/forum/28-shipping-methods/908077-existing-user-unable-to-choose-alternate-shipping-method) | [Existing user unable to choose alternate shipping method](/forum/28-shipping-methods/908077-existing-user-unable-to-choose-alternate-shipping-method "-- url of the page with the problem -- : greenwoodtoolsupply.ca/my-cart/checkout/checkout/layout-show -- HikaShop version -- : 5.0.4 -- Joomla version -- : 4.4.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : FF 124.02 Hello: We have 2 shopping methods: Canada Post adv Manual (free shipping) New users who register via Hikashop can see/select either method. Existing users only see the free shipping method - the Canada Post option is not displayed. I tried ACL combinations of user groups etc. - nothing changes. I confirmed that existing users have a Canadian address - a new user with the same address see both options. Any ideas would be really helpful! Regards, Alan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 6 months ago, by [concertodesigns](/forum/user/78565-concertodesigns "View concertodesigns's Profile") [Last Post](/forum/28-shipping-methods/908077-existing-user-unable-to-choose-alternate-shipping-method#361336 "I apologize for the late response - thank you very much! All seems good now.") 2 years 5 months ago by [concertodesigns](/forum/user/78565-concertodesigns "View concertodesigns's Profile") | Replies:9 Views:910 | [Last Post](/forum/28-shipping-methods/908077-existing-user-unable-to-choose-alternate-shipping-method#361336 "I apologize for the late response - thank you very much! All seems good now.") by [concertodesigns](/forum/user/78565-concertodesigns "View concertodesigns's Profile") 2 years 5 months ago | | [](/forum/28-shipping-methods/908045-error-with-shipstation-plugin) | [Error with Shipstation Plugin](/forum/28-shipping-methods/908045-error-with-shipstation-plugin "-- HikaShop version -- : 5.0.4 -- Joomla version -- : 4.4.3 -- PHP version -- : 8.1.28 -- Error-message(debug-mod must be tuned on) -- : -- 04.17.24 09:22:01 -- no orders database matched with this dates ( www.lemotv.co.uk/index.php?option=com_hi...f2024+07%3a22&page=1 ) Start Date: 04%2f17%2f2024+07%3a17 // End date: 04%2f17%2f2024+07%3a22-- 04.17.24 09:22:02 -- no orders database matched with this dates ( www.lemotv.co.uk/index.php?option=com_hi...f2024+00%3a22&page=1 ) Start Date: 04%2f16%2f2024+22%3a51 // End date: 04%2f18%2f2024+00%3a22-- 04.17.24 09:22:27 -- Hi, I am testing the Ship Station plugin and I can not seem to get it to connect to Hikashop. I have tested the connection and then is all good with no errors. I have followed the instructions to setup, although they are not very clear so I may have done something incorrectly. I get the error in the logs 'no orders database matched with this dates'. I have check forums but I can see any resolution.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 6 months ago, by [spytech](/forum/user/10534-spytech "View spytech's Profile") [Last Post](/forum/28-shipping-methods/908045-error-with-shipstation-plugin#361044 "Hello, We have done some research using your information provided and without in any way denying that the problem could be on our side, it would be nice if Shipstation sees something wrong in the data sent by HikaShop and they see it that They clarify their idea because we see nothing abnormal so far. And this is the first time that such a problem has manifested itself. Sorry for this back and forth between us & Shipstation... Regards") 2 years 5 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:15 Views:1252 | [Last Post](/forum/28-shipping-methods/908045-error-with-shipstation-plugin#361044 "Hello, We have done some research using your information provided and without in any way denying that the problem could be on our side, it would be nice if Shipstation sees something wrong in the data sent by HikaShop and they see it that They clarify their idea because we see nothing abnormal so far. And this is the first time that such a problem has manifested itself. Sorry for this back and forth between us & Shipstation... Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 2 years 5 months ago | | [](/forum/28-shipping-methods/908099-canadapost-shipping-plugin-problem) | [CanadaPost shipping plugin problem](/forum/28-shipping-methods/908099-canadapost-shipping-plugin-problem "-- Error-message(debug-mod must be tuned on) -- : There is a mismatch between the endpoints and the authorization. Please ensure production keys are used with production endpoints and development keys...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 6 months ago, by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile") [Last Post](/forum/28-shipping-methods/908099-canadapost-shipping-plugin-problem#360771 "Hello, These settings are part of the HikaShop core ; it's not part of Canada Post plugin. You can create a new thread for your feature request or I can assign the thread to someone from the HikaShop support team (since it was talking about the Canda Post plugin, the thread has been assigned to me). Regards,") 2 years 6 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:1326 | [Last Post](/forum/28-shipping-methods/908099-canadapost-shipping-plugin-problem#360771 "Hello, These settings are part of the HikaShop core ; it's not part of Canada Post plugin. You can create a new thread for your feature request or I can assign the thread to someone from the HikaShop support team (since it was talking about the Canda Post plugin, the thread has been assigned to me). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 2 years 6 months ago | | [](/forum/28-shipping-methods/908062-issues-with) | [Issues with](/forum/28-shipping-methods/908062-issues-with "-- url of the page with the problem -- : checkout -- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.1 -- PHP version -- : 8.2.12 -- Browser(s) name and version -- : any hi guys, I have waited for the update to version 5.0.4 (Business edition) before reporting. For both issues mentioned below I have created work-a rounds, so there is no need to provide a fix today :-) Both issues are with the FedEx plug-in where the use of specific FedEx shipping options result in undesirable output. Issue 1: When using shipping option "FedEx International Economy" a crash results with an error message. Please refer to the attached PDF for the error log. The error occurs even if this option does not apply to the shipping address. Workaround is by removing/unselecting this option. Issue 2: When using the shipping option "FedEx International First" there is no problem so long as the shipping address is serviceable by this option. In all other cases a warning message appears in the Joomla/Hikashop message area. Even though everything essentially works at it should, this extra warning message has the tendency to confuse customers and can be removed or suppressed as it serves no purpose. As a workaround I created a separate instance of the FedEx plug-in with restriction to only the appropriate destination countries.(in a specially created shipping zone) Please refer to the attached PNG for the content of the message. As far as I can deduct, this message comes straight from FedEx Your assistance is greatly appreciated, André") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 6 months ago, by [multigeo](/forum/user/41399-multigeo "View multigeo's Profile") [Last Post](/forum/28-shipping-methods/908062-issues-with#360469 "Hi, Thank you for your feedback on both issues. I've made patches for these on our end. Download again the install package of the 5.0.4 on our website and install it on yours to get the patches.") 2 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:857 | [Last Post](/forum/28-shipping-methods/908062-issues-with#360469 "Hi, Thank you for your feedback on both issues. I've made patches for these on our end. Download again the install package of the 5.0.4 on our website and install it on yours to get the patches.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 6 months ago | | [](/forum/28-shipping-methods/907886-new-shipping-method) | [New shipping method](/forum/28-shipping-methods/907886-new-shipping-method "-- HikaShop version -- : 5.0.3 -- Joomla version -- : 5.0.2 I have 2 shipping methods at the moment: Both of them using the the Hikashop manual shipping method. One for collect in person, the other one is home delivery. There are some products which is not available for delivery, so we blocked the home delivery option for these products. Works great. Now I have to add one more courier option which will be exactly the same like the previouse home delivery option, just different price. How can I block this new courier option for the products where the original courier is blocked already? There are abou 1000 products where this option should be block and I don't want to block it one by one. Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 7 months ago, by [Petike1007](/forum/user/12229-petike1007 "View Petike1007's Profile") [Last Post](/forum/28-shipping-methods/907886-new-shipping-method#360430 "I will try to have a look on a demo site first") 2 years 6 months ago by [Petike1007](/forum/user/12229-petike1007 "View Petike1007's Profile") | Replies:9 Views:1275 | [Last Post](/forum/28-shipping-methods/907886-new-shipping-method#360430 "I will try to have a look on a demo site first") by [Petike1007](/forum/user/12229-petike1007 "View Petike1007's Profile") 2 years 6 months ago | | [](/forum/28-shipping-methods/908018-ups-api-access-deprecation) | [UPS API Access Deprecation](/forum/28-shipping-methods/908018-ups-api-access-deprecation "Good morning, with the UPS API Access Key Deprecation coming up in a couple months, is there anything we need to do on our end with existing UPS Shipping Methods? Thanks,") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 7 months ago, by [a2zcs](/forum/user/33209-a2zcs "View a2zcs's Profile") [Last Post](/forum/28-shipping-methods/908018-ups-api-access-deprecation#360218 "Hi, Yes. We've included a new shipping plugin in HikaShop last year called "UPs OAuth". You'll need to configure new shipping methods for this plugin: www.hikashop.com/support/documentation/5...p-shipping-ups2-form I would recommend you to first create these shipping methods with a restriction on the access level so that only your user account can see them on the frontend while you fiddle with the settings. And when you're done, you can switch the old ones to the new ones.") 2 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:990 | [Last Post](/forum/28-shipping-methods/908018-ups-api-access-deprecation#360218 "Hi, Yes. We've included a new shipping plugin in HikaShop last year called "UPs OAuth". You'll need to configure new shipping methods for this plugin: www.hikashop.com/support/documentation/5...p-shipping-ups2-form I would recommend you to first create these shipping methods with a restriction on the access level so that only your user account can see them on the frontend while you fiddle with the settings. And when you're done, you can switch the old ones to the new ones.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 7 months ago | | [](/forum/28-shipping-methods/907906-manual-shipping-method) | [Manual Shipping method](/forum/28-shipping-methods/907906-manual-shipping-method "-- HikaShop version -- : 5.0.3 -- Joomla version -- : Joomla! 4.3.4 -- PHP version -- : 8.3.3 -- Browser(s) name and version -- : Firefox 123.0.1 Dear Support, I have to add an additional manual shipping method (ABC) to the existing methods: It has a fixed price (XX) + an additional fixed cost (YY). So shipping price would be XX+YY. Using formula is not an option, because it displays the sum of the two prices, but customer wants to display XX and YY separately (but for the same shipping method). Like: o Shipping method ABC: XX plus additional shipping cost: YY. Is this possible? Thank you in advance.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 7 months ago, by [ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile") [Last Post](/forum/28-shipping-methods/907906-manual-shipping-method#359902 "Hi, Yes. The plugin now has a condition setting so that you can add fees only if the condition is met. And you can use the {cart.shipping.shipping_id} tag to place a condition on the shipping method selected by the user.") 2 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:859 | [Last Post](/forum/28-shipping-methods/907906-manual-shipping-method#359902 "Hi, Yes. The plugin now has a condition setting so that you can add fees only if the condition is met. And you can use the {cart.shipping.shipping_id} tag to place a condition on the shipping method selected by the user.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 7 months ago | | [](/forum/28-shipping-methods/907898-lieferkosten-versandkosten-etc) | [Lieferkosten, Versandkosten etc.](/forum/28-shipping-methods/907898-lieferkosten-versandkosten-etc "-- HikaShop version -- : 5.0.3 -- Joomla version -- : 5.0.3 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Firefox, Chrome Hallo ich bin neu hier und auch Neuling mit HikaShop. Die Suchfunktion funktioniert nicht so optimal, deshalb ein New Topic. Ich verstehe das noch nicht so recht mit den Versandkosten. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Vielleicht habe ich da noch nicht alles installiert oder konfiguriert? Ich möchte gerne Waren mit Versandkosten anbieten und Warengutscheine (die dann per Post verschickt werden) ohne Versandkosten anbieten. Ich komme einfach nicht klar. Habe schon Stunden gelesen und getestet und gemacht und habe Angst, dass ich nachher so viel verstellt haben, dass ich überhaupt nicht mehr klar komme. Werden die Versandkosten über Liefermethoden angegeben? Das habe ich gemacht. Funktioniert auch gut. Habe auch eine kostenfreie Liefermethode angegeben, jedoch bekomme ich diese nicht in mein Produkt Warengutschein. Darf ich Hilfe bekommen? Ich würde mich sehr freuen. Ich hoffe, ich habe alles was benötigt wird angegeben? Übersetzung in englisch >>>> Translation into English - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Hello, I'm new here and also new to HikaShop. The search function isn't working optimally, so I'm starting a new topic. I'm still trying to understand how shipping costs work. Maybe I haven't installed or configured everything correctly? I'd like to offer products with shipping costs and product vouchers (which will be sent by mail) without shipping costs. I'm just not getting it. I've spent hours reading, testing, and trying, and I'm afraid I'll end up messing things up so much that I won't be able to figure it out at all. Are shipping costs specified through delivery methods? I've done that. It's working well. I've also specified a free delivery method, but I can't seem to get it to apply to my product vouchers. Can I get some help? I would really appreciate it. I hope I've provided all the necessary information.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 7 months ago, by [WEBMONTEUR](/forum/user/59581-webmonteur "View WEBMONTEUR's Profile") [Last Post](/forum/28-shipping-methods/907898-lieferkosten-versandkosten-etc#359808 "Vielen Dank für Ihre Hilfe. Ich habe die Gutschein erstmal deaktiviert. So gehts auf jeden Fall. Ich muss dann später das mit den Gutscheinen per Download einrichten, dann muss ich mich darin auch noch irgendwie einlesen. Vielen Dank :) Übersetzung in Englisch >>>> Übersetzung ins Englische - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Thank you very much for your help. I've deactivated the coupon for now. That should work for sure. Later on, I'll need to set up the coupons for download, so I'll have to read up on that as well. Thank you :)") 2 years 7 months ago by [WEBMONTEUR](/forum/user/59581-webmonteur "View WEBMONTEUR's Profile") | Replies:2 Views:867 | [Last Post](/forum/28-shipping-methods/907898-lieferkosten-versandkosten-etc#359808 "Vielen Dank für Ihre Hilfe. Ich habe die Gutschein erstmal deaktiviert. So gehts auf jeden Fall. Ich muss dann später das mit den Gutscheinen per Download einrichten, dann muss ich mich darin auch noch irgendwie einlesen. Vielen Dank :) Übersetzung in Englisch >>>> Übersetzung ins Englische - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Thank you very much for your help. I've deactivated the coupon for now. That should work for sure. Later on, I'll need to set up the coupons for download, so I'll have to read up on that as well. Thank you :)") by [WEBMONTEUR](/forum/user/59581-webmonteur "View WEBMONTEUR's Profile") 2 years 7 months ago | | [](/forum/28-shipping-methods/907885-interconnection-of-hikashop-with-transport-companies) | [INTERCONNECTION OF HIKASHOP WITH TRANSPORT COMPANIES](/forum/28-shipping-methods/907885-interconnection-of-hikashop-with-transport-companies "-- HikaShop version -- : 5.0.3 -- Joomla version -- : 4.4.3 -- PHP version -- : 8.1.27 Hi, I would like you to enlighten me on an issue related to the interface of Hikashop with companies transporting products etc. I recently transferred the eshop from Woocomerce to Hikashop but with regret I found that there is no interface between Hiskashop and Royal Mail. Before when I received an order the Royal Mail system was also updated and with two buttons I would print the labels and prepare the orders for dispatch. Now I have to do it manually. Could you suggest similar options because nowadays it is necessary to save time. I would like to tell you that I am in UK and I would be interested to hear what solutions exist even in 3PL companies, if any? Thank you in Advance, Dimitris") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 7 months ago, by [guro](/forum/user/35365-guro "View guro's Profile") [Last Post](/forum/28-shipping-methods/907885-interconnection-of-hikashop-with-transport-companies#359759 "Ηι, thank you. Τhe information to use a third party service is a good option.") 2 years 7 months ago by [guro](/forum/user/35365-guro "View guro's Profile") | Replies:2 Views:953 | [Last Post](/forum/28-shipping-methods/907885-interconnection-of-hikashop-with-transport-companies#359759 "Ηι, thank you. Τhe information to use a third party service is a good option.") by [guro](/forum/user/35365-guro "View guro's Profile") 2 years 7 months ago | | [](/forum/28-shipping-methods/897501-royal-mail-shipping-plugin) | [Royal Mail Shipping Plugin](/forum/28-shipping-methods/897501-royal-mail-shipping-plugin "-- HikaShop version -- : 4.0.3 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.18 Hi I just wondered of anyone was aware of a Royal Mail plugin for shipping. I realise that I can manually create rates! Thanks Dave") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 7 years 5 months ago, by [davec](/forum/user/7092-davec "View davec's Profile") [Last Post](/forum/28-shipping-methods/897501-royal-mail-shipping-plugin#359758 "Hi, thank you!") 2 years 7 months ago by [guro](/forum/user/35365-guro "View guro's Profile") | Replies:15 Views:3657 | [Last Post](/forum/28-shipping-methods/897501-royal-mail-shipping-plugin#359758 "Hi, thank you!") by [guro](/forum/user/35365-guro "View guro's Profile") 2 years 7 months ago | | [](/forum/28-shipping-methods/907755-create-custom-zones-for-shipping) | [Create custom zones for shipping](/forum/28-shipping-methods/907755-create-custom-zones-for-shipping "-- HikaShop version -- : 5.0.3 -- Joomla version -- : 3.10.12 Hello! I created 3 country zones cause i need to devide Greece in 3 shipping zones. So 1st is Attiki, 2nd is Islands and 3rd is all Other cities. What i want to do is to be able to select first the "country" Islands and then another dropdown that is "Display limited to" country will appear and there will be the list with all the islands. This dropdown applies only for islands. Basically the other countries have only one state. For all these zones i will have different shipping cost per kilo. For example, if the customer selects Islands and then Crete, they will see the Crete shipping cost. So i created the countries, the states and the custom fields for that but if i select Attiki for example i still see the shipping cost of the Islands. How can i fix that? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 2 years 8 months ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/28-shipping-methods/907755-create-custom-zones-for-shipping#359193 "Hi, I checked from Firefox and it does work yes. So it's probably cache on Chrome. Thank you for help nicolas!") 2 years 8 months ago by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") | Replies:10 Views:1097 | [Last Post](/forum/28-shipping-methods/907755-create-custom-zones-for-shipping#359193 "Hi, I checked from Firefox and it does work yes. So it's probably cache on Chrome. Thank you for help nicolas!") by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") 2 years 8 months ago | | [](/forum/28-shipping-methods/892273-dpd-shipping-plugin) | [DPD shipping plugin](/forum/28-shipping-methods/892273-dpd-shipping-plugin "-- HikaShop version -- : 3.2 -- Joomla version -- : 3.8.1 -- PHP version -- : 7 Hi Is there some available shipping plugin for DPD ( www.dpd.fr/trace ) please ? the goal is to be able to TRACK the product thanks cyril") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 9 years 1 month ago, by [pulsarinformatique](/forum/user/4583-pulsarinformatique "View pulsarinformatique's Profile") [Last Post](/forum/28-shipping-methods/892273-dpd-shipping-plugin#359059 "Désolé, je viens seulement de voir que vous avez apporté une réponse à ça il y a quelques jours seulement dans le forum Hikashop en français. Je crois que cela clôt le sujet. www.hikashop.com/forum/5-support-en-fran...d-points-relais.html") 2 years 8 months ago by [lesyeux](/forum/user/1216-lesyeux "View lesyeux's Profile") | Replies:10 Views:2913 | [Last Post](/forum/28-shipping-methods/892273-dpd-shipping-plugin#359059 "Désolé, je viens seulement de voir que vous avez apporté une réponse à ça il y a quelques jours seulement dans le forum Hikashop en français. Je crois que cela clôt le sujet. www.hikashop.com/forum/5-support-en-fran...d-points-relais.html") by [lesyeux](/forum/user/1216-lesyeux "View lesyeux's Profile") 2 years 8 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.048 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)