[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/885677-canada-post-shipping-option-not-showing) | [Canada Post shipping option not showing](/forum/28-shipping-methods/885677-canada-post-shipping-option-not-showing "Hi, I am having a problem with the Canada Post shipping option displaying in the shopping cart. I have configured it according to the FAQ and the plug-in specific documentation however it doesn't show as an option in the cart. I published the manual shipping option and it is working fine. I also turned on Joomla errors but no error is generated. I have attached the current configuration of the plug in. Thanks for any assistance, Penny") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [coldrake](/forum/user/44216-coldrake "View coldrake's Profile") [Last Post](/forum/28-shipping-methods/885677-canada-post-shipping-option-not-showing#246801 "Hello, That's weird, I just tested it on my end and with a valid CPC ID and it worked perfectly fine, did you asked them how you can retrieve your own CPC ID ? Thanks for your feedback.") 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1276 | [Last Post](/forum/28-shipping-methods/885677-canada-post-shipping-option-not-showing#246801 "Hello, That's weird, I just tested it on my end and with a valid CPC ID and it worked perfectly fine, did you asked them how you can retrieve your own CPC ID ? Thanks for your feedback.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885580-shipping-value-fro-external-source) | [Shipping Value Fro External Source](/forum/28-shipping-methods/885580-shipping-value-fro-external-source "-- HikaShop version -- : HikaShop Business 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 7.07 -- Browser(s) name and version -- : Firefox 46 Hey I have an API that returns the value of shipping based on a matrix/calculation. I have set up a manual shipping method and set it to 0. How can I set the value of shipping to the value I'm getting from the external API? That's the response I get and Charge is the value of shipping : client : MCR product : Flyer_A5_120gsm_Un_1pp_Ld_Col_T quantity : 2000 price : 9000 vat : N supplier : Trilogy email : boxqty : 500 charge : 2000 checksum : 2ca56d3d4c3cfb54b21ea4477d824f32 error : 0 reply : stamp : 2016-07-12T13:43:56+01:00 Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [tariaki](/forum/user/43507-tariaki "View tariaki's Profile") [Last Post](/forum/28-shipping-methods/885580-shipping-value-fro-external-source#246763 "Hi, What Mohamed suggested is that you edit the view from your screenshot to not display the shipping row, only your standard shipping row. You can even do it by just adding such CSS to your backend HikaShop CSS file in the HikaShop configuration: .hikashop_order_additional_shipping{ display:none; }") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1239 | [Last Post](/forum/28-shipping-methods/885580-shipping-value-fro-external-source#246763 "Hi, What Mohamed suggested is that you edit the view from your screenshot to not display the shipping row, only your standard shipping row. You can even do it by just adding such CSS to your backend HikaShop CSS file in the HikaShop configuration: .hikashop_order_additional_shipping{ display:none; }") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885794-other-shipping-methods-not-showing-in-checkout) | [Other shipping methods not showing in checkout](/forum/28-shipping-methods/885794-other-shipping-methods-not-showing-in-checkout "-- url of the page with the problem -- : www.revolutionsupplements.co.uk/categori...series/checkout.html -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.35 -- Browser(s) name and version -- : Firefox Hi Different Shipping methods not showing for different weighted products. Also how to stop international shipping showing on United Kingdom shipping? See attached. Thanks") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [revolutionsupplements](/forum/user/41380-revolutionsupplements "View revolutionsupplements's Profile") [Last Post](/forum/28-shipping-methods/885794-other-shipping-methods-not-showing-in-checkout#246575 "Never mind. It was the "Access Level" down the bottom set to "none"") 10 years 3 months ago by [revolutionsupplements](/forum/user/41380-revolutionsupplements "View revolutionsupplements's Profile") | Replies:1 Views:1542 | [Last Post](/forum/28-shipping-methods/885794-other-shipping-methods-not-showing-in-checkout#246575 "Never mind. It was the "Access Level" down the bottom set to "none"") by [revolutionsupplements](/forum/user/41380-revolutionsupplements "View revolutionsupplements's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/873227-changing-products-shipping-price-with-csv) | [Changing Products Shipping Price with CSV](/forum/28-shipping-methods/873227-changing-products-shipping-price-with-csv "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.32 -- Browser(s) name and version -- : Chrome 38.0.2125 I was wondering if this can be done. I have hundreds of products that it would be troublesome to change their shipping price one by one. Example, product A1 to A100's shipping price from 3$ will be changed to $2.50. Can anyone tell me if this is possible? Where in the exported CSV file of products can I change the value for shipping price? Thank you.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 11 months ago, by [pigletdcat](/forum/user/34934-pigletdcat "View pigletdcat's Profile") [Last Post](/forum/28-shipping-methods/873227-changing-products-shipping-price-with-csv#246341 "Hi, Official ? It is written internally on a server in our company, so it is as official as you can get. It is however not public. We don't have a date when we would release that feature. We didn't start working on it yet as we are working on other things.") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1402 | [Last Post](/forum/28-shipping-methods/873227-changing-products-shipping-price-with-csv#246341 "Hi, Official ? It is written internally on a server in our company, so it is as official as you can get. It is however not public. We don't have a date when we would release that feature. We didn't start working on it yet as we are working on other things.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885736-how-can-i-set-up-the-shipping-methods) | [How can I set up the shipping methods ?](/forum/28-shipping-methods/885736-how-can-i-set-up-the-shipping-methods "-- url of the page with the problem -- : www.zebra-design.be -- HikaShop version -- : HikaShop Starter 2.6.3 -- Joomla version -- : 3.6 -- PHP version -- : 7.0 -- Browser(s) name and version -- : google chrome Version 51.0.2704.106 m Dear, please can anyone help me to set up he shipping methods (Belgium DHL & bPost) so that the client knows which price it is for the delivery depending of weight and dimensions ? TIA Regards, Thierry") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [sindb](/forum/user/42954-sindb "View sindb's Profile") [Last Post](/forum/28-shipping-methods/885736-how-can-i-set-up-the-shipping-methods#246306 "Hello Thierry, In your case, the solution will be to create one manual shipping methods via "Hikashop->System->Shipping methods" for every cases depending on : - The order weight and dimensions (Minimum/Maximum weight/volume) - Your customer shipping address Best regards, Mohamed Thelji.") 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:959 | [Last Post](/forum/28-shipping-methods/885736-how-can-i-set-up-the-shipping-methods#246306 "Hello Thierry, In your case, the solution will be to create one manual shipping methods via "Hikashop->System->Shipping methods" for every cases depending on : - The order weight and dimensions (Minimum/Maximum weight/volume) - Your customer shipping address Best regards, Mohamed Thelji.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885676-shippingprize-not-updating) | [shippingprize not updating](/forum/28-shipping-methods/885676-shippingprize-not-updating "i have the problem that i dont need any shipping prizes on the shop cause it does direct delivery .. so i used the shipping prizes for the bottle deposits per item .. it all works fine .. only when i...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [hollyM](/forum/user/44225-hollym "View hollyM's Profile") [Last Post](/forum/28-shipping-methods/885676-shippingprize-not-updating#246153 "Thank you so much .. it worked .. now all is displayed and updated fine and not disappearing anymore top team here .. fast response .. problem solved B)") 10 years 3 months ago by [hollyM](/forum/user/44225-hollym "View hollyM's Profile") | Replies:2 Views:799 | [Last Post](/forum/28-shipping-methods/885676-shippingprize-not-updating#246153 "Thank you so much .. it worked .. now all is displayed and updated fine and not disappearing anymore top team here .. fast response .. problem solved B)") by [hollyM](/forum/user/44225-hollym "View hollyM's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885690-how-not-to-dispaly-products-shipping-fee) | [How NOT TO dispaly product's shipping fee](/forum/28-shipping-methods/885690-how-not-to-dispaly-products-shipping-fee "Hi, I have a question regarding a no-show of shipping cost for individual products. The case is, I have several products which due to weight or dimensions have to be shipped differently to standard methods/costs depending on the order (e.g 100 pieces will make a pallet which can be shipped to X for 100Euro or to Z for 55Euro, 57 pieces will make a box - 20E to X, 15E to Y, etc.). The point is - the client has to CONTACT US to get shippment details and price. No chance to set any price range. Our problem - completing the payment procedure, the cost of shippment is displayed as "0" (zero) or "free". Same is then continued in the 'payment summary' field. How can I swich it off so that the cost of shippment is not displayed at all only with those products which need individual contact with our shop. It also has to be removed from the confirmation e-mail with payment details which is sent to the registered client. Thank you, M") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [happymarco](/forum/user/44231-happymarco "View happymarco's Profile") [Last Post](/forum/28-shipping-methods/885690-how-not-to-dispaly-products-shipping-fee#246101 "Hi, You'll need to do several things: 1. In your existing shipping methods, turn on the "shipping price per product" setting. 2. In these products edition page, click on the "block" checkbox for these shipping methods under the "shipping prices" area. And set in them an unrealistic weight like 9999kg. 3. Edit your payment methods and restrict them to these shipping methods. 4. Create a new manual shipping method with a price of 0 and a minimum weight restriction of 9999kg. 5. Create a new "collect on delivery" payment method, restrict it to the previous shipping method and set its name as "request a quote" or something like that. 6. You also want to override the free price translation: FREE_PRICE="Free" To put instead TBD or something like that: www.hikashop.com/download/languages.html#modify") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:946 | [Last Post](/forum/28-shipping-methods/885690-how-not-to-dispaly-products-shipping-fee#246101 "Hi, You'll need to do several things: 1. In your existing shipping methods, turn on the "shipping price per product" setting. 2. In these products edition page, click on the "block" checkbox for these shipping methods under the "shipping prices" area. And set in them an unrealistic weight like 9999kg. 3. Edit your payment methods and restrict them to these shipping methods. 4. Create a new manual shipping method with a price of 0 and a minimum weight restriction of 9999kg. 5. Create a new "collect on delivery" payment method, restrict it to the previous shipping method and set its name as "request a quote" or something like that. 6. You also want to override the free price translation: FREE_PRICE="Free" To put instead TBD or something like that: www.hikashop.com/download/languages.html#modify") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885635-how-to-use-a-shipping-api-in-hikashop) | [how to use a shipping API in Hikashop](/forum/28-shipping-methods/885635-how-to-use-a-shipping-api-in-hikashop "I want to send my produkt with GLS Hungary. They provide a API online.gls-hungary.com/webservices/soap_...wsdl&ver=15.04.18.01 Which i should use. I read the documumentation but i havo no idea where and how i should use it. Could you help me out?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [fensi.hu@hotmail.com](/forum/user/43038-fensi-hu-hotmail-com "View fensi.hu@hotmail.com's Profile") [Last Post](/forum/28-shipping-methods/885635-how-to-use-a-shipping-api-in-hikashop#245823 "Hi, It would require a specific (and custom) development in order to create a new shipping plugin for the GLS API. We have a developer documentation page which explain the basics for a plugin development. www.hikashop.com/support/documentation/6...mentation.html#howto You can also take a look at the HikaShop shipping plugin within the HikaShop packages. There are also some shipping plugins (make by third party) available in the Github repository : github.com/hikashop/ I hope it will help you for your plugin implementation. Regards,") 10 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1209 | [Last Post](/forum/28-shipping-methods/885635-how-to-use-a-shipping-api-in-hikashop#245823 "Hi, It would require a specific (and custom) development in order to create a new shipping plugin for the GLS API. We have a developer documentation page which explain the basics for a plugin development. www.hikashop.com/support/documentation/6...mentation.html#howto You can also take a look at the HikaShop shipping plugin within the HikaShop packages. There are also some shipping plugins (make by third party) available in the Github repository : github.com/hikashop/ I hope it will help you for your plugin implementation. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885611-shipping-cost-per-weight) | [Shipping Cost per Weight](/forum/28-shipping-methods/885611-shipping-cost-per-weight "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 Hi Support, in different shop systems I can define shipping cost plugins by editing something like: 0.09:0.62,0.19:0.9,0.37:2,1:3.5,2.1:5.5,10:7.5,25:10.5,9999999:20 So the system shows the shipping costs depending on the weight of each product and sums up the costs to the correct total shipping costs, if you buy more products. How to do this in Hika? If I give each product an individual shipping cost, the total costs would be much higher...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [GunShopper](/forum/user/44146-gunshopper "View GunShopper's Profile") [Last Post](/forum/28-shipping-methods/885611-shipping-cost-per-weight#245808 "Got it, thanx!") 10 years 3 months ago by [GunShopper](/forum/user/44146-gunshopper "View GunShopper's Profile") | Replies:2 Views:1054 | [Last Post](/forum/28-shipping-methods/885611-shipping-cost-per-weight#245808 "Got it, thanx!") by [GunShopper](/forum/user/44146-gunshopper "View GunShopper's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885624-manual-shipping-rule-for-all-countries-except-one) | [Manual shipping rule for all countries except one](/forum/28-shipping-methods/885624-manual-shipping-rule-for-all-countries-except-one "-- url of the page with the problem -- : cilsposana.com/shipping -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 -- PHP version -- : 5.63 -- Browser(s) name and version -- : Chrome/others ... Hi, Our shipping rules entail a fix price for one country and another for the rest of the world. I see how to setup a shipping rule for that one country but how does one do it for all 4000+ other countries ? Is there a "all except" restriction ? Thanks Danny") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [iDanny](/forum/user/43074-idanny "View iDanny's Profile") [Last Post](/forum/28-shipping-methods/885624-manual-shipping-rule-for-all-countries-except-one#245752 "Hi, There isn't. You need to create a "shipping zone" via the menu System>Zones and in its sub zones list, add all the countries except one. It can be done in a few clicks: hikashop.com/support/forum/4-how-to/3716...of-world.html#190933 Then, simply select that shipping zone in the "zone" restriction of your shipping method and the shipping method will apply only to these countries. Please note that there are only around 200 countries on Earth at the moment. The 4000+ zones that you're talking about are the different states within these countries.") 10 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1144 | [Last Post](/forum/28-shipping-methods/885624-manual-shipping-rule-for-all-countries-except-one#245752 "Hi, There isn't. You need to create a "shipping zone" via the menu System>Zones and in its sub zones list, add all the countries except one. It can be done in a few clicks: hikashop.com/support/forum/4-how-to/3716...of-world.html#190933 Then, simply select that shipping zone in the "zone" restriction of your shipping method and the shipping method will apply only to these countries. Please note that there are only around 200 countries on Earth at the moment. The 4000+ zones that you're talking about are the different states within these countries.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885587-shipping-methods-remove-shipping-from-particular) | [Shipping Methods: Remove shipping from particular](/forum/28-shipping-methods/885587-shipping-methods-remove-shipping-from-particular "Hello, If you go to pisfitness.com/new/index.php/strength/category/34-education you will see that I have ''products'' that are certificates. I want them to pay there but there isn't actually any shipping method because it is a certificate and I will give them face to face when they complete the certificate. How can I remove shipping from these products? Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 3 months ago, by [giannarosp](/forum/user/43256-giannarosp "View giannarosp's Profile") [Last Post](/forum/28-shipping-methods/885587-shipping-methods-remove-shipping-from-particular#245615 "Hi, 1 - So you have to set some weight on the product which can be shipped. 2 - Please check your product canonical URL. Regards,") 10 years 3 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:1099 | [Last Post](/forum/28-shipping-methods/885587-shipping-methods-remove-shipping-from-particular#245615 "Hi, 1 - So you have to set some weight on the product which can be shipped. 2 - Please check your product canonical URL. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/885574-digital-product-download-link-with-serial-number) | [Digital product download link with serial number](/forum/28-shipping-methods/885574-digital-product-download-link-with-serial-number "Hello I sell digital product on our website, but how to send digital product link with serial number for customer when they have paid. I try several time and can only send download link but not serial number. Thanks in advanced") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [robertma](/forum/user/38431-robertma "View robertma's Profile") [Last Post](/forum/28-shipping-methods/885574-digital-product-download-link-with-serial-number#245524 "Hello, If you want to handle product serial numbers, you'll probably have to use the HikaSerial extension : hikashop.com/support/documentation/24-do...the-display.html#css") 10 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:943 | [Last Post](/forum/28-shipping-methods/885574-digital-product-download-link-with-serial-number#245524 "Hello, If you want to handle product serial numbers, you'll probably have to use the HikaSerial extension : hikashop.com/support/documentation/24-do...the-display.html#css") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 3 months ago | | [](/forum/28-shipping-methods/882352-different-shipping-options-by-category) | [Different shipping options by category](/forum/28-shipping-methods/882352-different-shipping-options-by-category "-- HikaShop version -- : 3 Hi, I have a question. I want to make a webshop with several categories, and in every categorie several products. What I would like; if you order a product in categorie A, you can choose at shipping methods you want to have it delivered or you want to pick it up. If you order a product in category B you can only pick that up, it can not be shipped. Is something like that possible? Also I have another question; If I have a product, lets say a t-shirt, people can put their own photo on it, can they upload their own photo and can it live preview that on the productpage and/or chart? Thank you Regards, Gijs") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 8 months ago, by [gscholman](/forum/user/40891-gscholman "View gscholman's Profile") [Last Post](/forum/28-shipping-methods/882352-different-shipping-options-by-category#245130 "Hi, Mohamed meant to say : Well if you correctly link your products to the good shipping methods through the warehouses thanks to properly configured mass actions you won't have any issue. So yes, you're on the right track here and there is no other way that we know of.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1638 | [Last Post](/forum/28-shipping-methods/882352-different-shipping-options-by-category#245130 "Hi, Mohamed meant to say : Well if you correctly link your products to the good shipping methods through the warehouses thanks to properly configured mass actions you won't have any issue. So yes, you're on the right track here and there is no other way that we know of.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/885479-combined-weight-is-too-big-for-all-shipping-method) | [combined weight is too big for all shipping method](/forum/28-shipping-methods/885479-combined-weight-is-too-big-for-all-shipping-method "Hi, I'm getting error message: 'The cart items combined weight is too big for all the possible shipping methods' This happens when I proceed to checkout and does not give me options of shipping choices Please help!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [askjim](/forum/user/44078-askjim "View askjim's Profile") [Last Post](/forum/28-shipping-methods/885479-combined-weight-is-too-big-for-all-shipping-method#245060 "Hi, Well, as the error message says: You set weight restrictions in your shipping methods (and maybe other restrictions) and the only shipping methods than might have fit can't be displayed to the customer because of the weight of the products in the cart go over these weight limits. So either reduce the weight of the products, or increase the weight restrictions of your shipping methods or fix the other restrictions of your shipping methods.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:892 | [Last Post](/forum/28-shipping-methods/885479-combined-weight-is-too-big-for-all-shipping-method#245060 "Hi, Well, as the error message says: You set weight restrictions in your shipping methods (and maybe other restrictions) and the only shipping methods than might have fit can't be displayed to the customer because of the weight of the products in the cart go over these weight limits. So either reduce the weight of the products, or increase the weight restrictions of your shipping methods or fix the other restrictions of your shipping methods.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/885443-choix-de-livraison-mondial-relay) | [choix de livraison Mondial relay](/forum/28-shipping-methods/885443-choix-de-livraison-mondial-relay "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.28 -- Browser(s) name and version -- : chrome Bonjour, J'ai installer le plugin mondial relay et j'ai un petit soucis c'est qu'il est constamment présent, je souhaiterais qu'il apparaisse seulement si on fait le choix de livraison par mondial relay faire un choix de livraison entre " la poste " et " mondial relay", mai je n'ai pas la possibilité de mettre un choix pour mondial relay. Pouvez vous m'aider pour la configuration du plugin dans la gestion des livraison! Cordialement Seb") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [letyrex](/forum/user/35989-letyrex "View letyrex's Profile") [Last Post](/forum/28-shipping-methods/885443-choix-de-livraison-mondial-relay#244946 "Bonjour, Autant pour moi, la question était pourtant claire. Le plugin est basé sur un custom field de type "order" afin de permettre la selection d'un point relais dans une pop-up cela n'est donc pas possible pour le moment, mais possible avec la future version 3 d'Hikashop, il faudra donc directement développer un plugin de livraison Mondial Relay gérant la selection des points relais.") 10 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:1229 | [Last Post](/forum/28-shipping-methods/885443-choix-de-livraison-mondial-relay#244946 "Bonjour, Autant pour moi, la question était pourtant claire. Le plugin est basé sur un custom field de type "order" afin de permettre la selection d'un point relais dans une pop-up cela n'est donc pas possible pour le moment, mais possible avec la future version 3 d'Hikashop, il faudra donc directement développer un plugin de livraison Mondial Relay gérant la selection des points relais.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/885412-fedex-error-message-package-1-weight-is-missing) | [FedEx error message: Package 1-weight is missing](/forum/28-shipping-methods/885412-fedex-error-message-package-1-weight-is-missing "-- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I have a customer who is trying to check out on our site. With everything in their cart it is throwing the error: The FedEx request failed with the message : Package 1 - Weight is missing or invalid. I've also attached a screenshot of it. I have weight and dimension restrictions in place on my shipping methods, but after calculating everything it falls fine to within the restrictions of one of the shipping methods. I've attached a couple of screenshots of the restrictions for the shipping method that it should fall into. All products have a weight as well. Some help with this would be very appreciated as it may cost me a nice order.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") [Last Post](/forum/28-shipping-methods/885412-fedex-error-message-package-1-weight-is-missing#244808 "Hello, Ok then, can you give us a temporary access to your back-end so that we can directly test and debug it ? You can send it through our contact form, don't forget to specify a link to that thread in your message : www.hikashop.com/support/contact-us.html Thank you.") 10 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:2585 | [Last Post](/forum/28-shipping-methods/885412-fedex-error-message-package-1-weight-is-missing#244808 "Hello, Ok then, can you give us a temporary access to your back-end so that we can directly test and debug it ? You can send it through our contact form, don't forget to specify a link to that thread in your message : www.hikashop.com/support/contact-us.html Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/873998-understanding-zone-hierachy-possible-logic-error) | [Understanding Zone hierachy & possible logic error](/forum/28-shipping-methods/873998-understanding-zone-hierachy-possible-logic-error "Hikashop comes with a comprehensive set of Country Zones. there are also a few others such as "Europe" set up as a tax zone. I cannot find the definition of what the different types of zone are used...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 10 months ago, by [IanCalhaem](/forum/user/35556-iancalhaem "View IanCalhaem's Profile") [Last Post](/forum/28-shipping-methods/873998-understanding-zone-hierachy-possible-logic-error#244727 "Hi, So your question is "How to configure cities as sub zones for states and have them refresh when the state changes ?". There is no such system in HikaShop. HikaShop only handles dynamic refresh between state zones and country zones. So if you want to have cities dynamically refresh, you would have to configure them as state zones, then configure states as country zones, rename the address_country field as state and the address_state field as city, and deactivate the address_city field. That supposes that you would only ship to one country. If you need to ship to several countries, I would recommend to leave the fields and zones as they are by default, and leave the address_city field as a text input field so that the customers can write themselves the name of their city.") 10 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:12 Views:1612 | [Last Post](/forum/28-shipping-methods/873998-understanding-zone-hierachy-possible-logic-error#244727 "Hi, So your question is "How to configure cities as sub zones for states and have them refresh when the state changes ?". There is no such system in HikaShop. HikaShop only handles dynamic refresh between state zones and country zones. So if you want to have cities dynamically refresh, you would have to configure them as state zones, then configure states as country zones, rename the address_country field as state and the address_state field as city, and deactivate the address_city field. That supposes that you would only ship to one country. If you need to ship to several countries, I would recommend to leave the fields and zones as they are by default, and leave the address_city field as a text input field so that the customers can write themselves the name of their city.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/885379-shipping-price-per-product-not-working) | [Shipping price per product not working](/forum/28-shipping-methods/885379-shipping-price-per-product-not-working "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 7.0.9 -- Browser(s) name and version -- : FF I activated the shipping plugin "HikaShop Shipping manual - Prices per product" to activate shipping price per product. But in the product options it's not possible to add a price. Only when I add the product to a warehouse and add the warehouse to a shipping rule the I can add a shipping price to the product. Is this normal behaviour? I want to add products which use the normal shipping rules and combine then with products that have a fixed shipping price. I hope someone can help me with this and hove some tips how to set this up!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [Rixters](/forum/user/28762-rixters "View Rixters's Profile") [Last Post](/forum/28-shipping-methods/885379-shipping-price-per-product-not-working#244655 "I removed all the shipping rules, cleared the cache and the did some testing. The shipment per product is now working. I think there where some inheritance problems. sometimes a pragmatic approach is...") 10 years 4 months ago by [Rixters](/forum/user/28762-rixters "View Rixters's Profile") | Replies:2 Views:1034 | [Last Post](/forum/28-shipping-methods/885379-shipping-price-per-product-not-working#244655 "I removed all the shipping rules, cleared the cache and the did some testing. The shipment per product is now working. I think there where some inheritance problems. sometimes a pragmatic approach is...") by [Rixters](/forum/user/28762-rixters "View Rixters's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/885357-remove-shipping-methods-not-found-message) | [Remove shipping methods not found message](/forum/28-shipping-methods/885357-remove-shipping-methods-not-found-message "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 Hello, for orders that are inside Athens, Greece, customers can choose between 4 payment methods and 2 shipping methods. For orders in every other state of Greece besides Athens, customers should not see any shipping methods, i will contact them to tell them how much the shipping is charged (depends of the distance and weight). So, i only have shipping methods for orders inside Athens BUT if a customer creates an order outside Athens, the message "shipping methods not found" shows up. How can i disable that message at all? And also, when no shipping methods are displayed, customers can't complete their order. Can this be done? I will send you admin access if you can take a look i would really aprecciate it! Thank you") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 4 months ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/28-shipping-methods/885357-remove-shipping-methods-not-found-message#244546 "In my previous post I've described a way for everyone to be able to complete their order. There will be no warning or other "message" popping up then, but instead you would put your explanation for users in the description of a new shipping method you would create and restrict to users "outside of Athens". Unless your current shipping method is free and not restricted to inside Athens, you would still need an additional shipping method for outside Athens, otherwise the message you see now will keep popping up, and users will not be able to finish checkout. A message after finishing is possible, too, though a tad more complicated. The simplest way - without modifying code - would probably be restricting existing payment method(s) to inside Athens, and creating additional payment method(s) restricted to outside Athens with the "Thank you" page(s) or return URL(s) providing the message you want to give those users. www.hikashop.com/support/documentation/5...nfig.html#main_order -> option "Payment of orders not paid immediately". Requires HikaShop Essential or Business. As said, and with the ways suggested above, you'd add shipping cost later via backend, then notify the customer so he can continue with paying the order through the order listing in his user cPanel. ----- The following is a different approach altogether, of course, but if you know shipping costs for the individual states, why not create zones for the states, and shipping methods accordingly? Could be a bit of work for you depending on number of zones and e.g. weight ranges or other restrictions (= determining the required number of shipping methods), but it's only a one-time effort, with the huge benefit of customers having instant information in checkout, orders being finished completely in checkout, and payment to be made instantly, too.") 10 years 4 months ago by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") | Replies:3 Views:935 | [Last Post](/forum/28-shipping-methods/885357-remove-shipping-methods-not-found-message#244546 "In my previous post I've described a way for everyone to be able to complete their order. There will be no warning or other "message" popping up then, but instead you would put your explanation for users in the description of a new shipping method you would create and restrict to users "outside of Athens". Unless your current shipping method is free and not restricted to inside Athens, you would still need an additional shipping method for outside Athens, otherwise the message you see now will keep popping up, and users will not be able to finish checkout. A message after finishing is possible, too, though a tad more complicated. The simplest way - without modifying code - would probably be restricting existing payment method(s) to inside Athens, and creating additional payment method(s) restricted to outside Athens with the "Thank you" page(s) or return URL(s) providing the message you want to give those users. www.hikashop.com/support/documentation/5...nfig.html#main_order -> option "Payment of orders not paid immediately". Requires HikaShop Essential or Business. As said, and with the ways suggested above, you'd add shipping cost later via backend, then notify the customer so he can continue with paying the order through the order listing in his user cPanel. ----- The following is a different approach altogether, of course, but if you know shipping costs for the individual states, why not create zones for the states, and shipping methods accordingly? Could be a bit of work for you depending on number of zones and e.g. weight ranges or other restrictions (= determining the required number of shipping methods), but it's only a one-time effort, with the huge benefit of customers having instant information in checkout, orders being finished completely in checkout, and payment to be made instantly, too.") by [lousyfool](/forum/user/28604-lousyfool "View lousyfool's Profile") 10 years 4 months ago | | [](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing) | [UPS Shipping option not showing.](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing "-- url of the page with the problem -- : www.mgcleanersllc.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 2.5.8 -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : The total of your order is too low for all the possible shipping methods I am having trouble getting the option for UPS shipping to show up. I am getting the error: "The total of your order is too low for all the possible shipping methods" I have gone through the FAQ and it seems that everything is in place. I have tried different ways to adjust the restrictions and even removed all restrictions. Manual, "free shipping" is on and working. I have it set to use free shipping on orders over $499.99, This works flawlessly. I have set the UPS option to anything under $499.99, but continue to get the message: "The total of your order is too low for all the possible shipping methods."") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 5 months ago, by [brpierce82](/forum/user/42502-brpierce82 "View brpierce82's Profile") [Last Post](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#244449 "Hello, I tested it with the "minimum price" option of your Free shipping method set to 499.99 and it worked fine, so you should actually play with "Minimum / Maximum Price" options to exactly get the behavior you want.") 10 years 4 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:6 Views:1174 | [Last Post](/forum/28-shipping-methods/885071-ups-shipping-option-not-showing#244449 "Hello, I tested it with the "minimum price" option of your Free shipping method set to 499.99 and it worked fine, so you should actually play with "Minimum / Maximum Price" options to exactly get the behavior you want.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.050 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)