[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/884333-flat-rate-shipping) | [flat rate shipping](/forum/28-shipping-methods/884333-flat-rate-shipping "Good Afternoon, I am trying to set up some shipping methods but need a little assistance. Client makes leather goods. shipping is fairly simple. shipping is $5 flat rate for all items (except fez...") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [tigersloft](/forum/user/19879-tigersloft "View tigersloft's Profile") [Last Post](/forum/28-shipping-methods/884333-flat-rate-shipping#239605 "OK. to follow up, I did get it working.. first, i realized I had the warehouse thing configured so removed the warehouses (as suggested) but that didn't solve the problem. However, I went in and used...") 10 years 6 months ago by [tigersloft](/forum/user/19879-tigersloft "View tigersloft's Profile") | Replies:4 Views:943 | [Last Post](/forum/28-shipping-methods/884333-flat-rate-shipping#239605 "OK. to follow up, I did get it working.. first, i realized I had the warehouse thing configured so removed the warehouses (as suggested) but that didn't solve the problem. However, I went in and used...") by [tigersloft](/forum/user/19879-tigersloft "View tigersloft's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884330-tracking-order) | [Tracking order](/forum/28-shipping-methods/884330-tracking-order "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 2.5.27 Yesterday I update the new version of Hikahop and from this moment I can't see tracking number on order panel. To see it I have to go into the order. I can see the column but not the numbers. What can I do to see also in the order panel, just like before? Thank you!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [Carolek](/forum/user/8329-carolek "View Carolek's Profile") [Last Post](/forum/28-shipping-methods/884330-tracking-order#239560 "Hi I don't understand what you did, but all I need is there. Thank you.") 10 years 6 months ago by [Carolek](/forum/user/8329-carolek "View Carolek's Profile") | Replies:7 Views:980 | [Last Post](/forum/28-shipping-methods/884330-tracking-order#239560 "Hi I don't understand what you did, but all I need is there. Thank you.") by [Carolek](/forum/user/8329-carolek "View Carolek's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884374-shipping-methods) | [Shipping Methods](/forum/28-shipping-methods/884374-shipping-methods "-- HikaShop version -- : 2.2.0 -- Error-message(debug-mod must be tuned on) -- : Hi, Is there a way of setting postage costs per item? Eg each item has its own cost that add up to form the actual postage cost? Also, is it possible to do this based upon zones, eg UK, europe and rest of world? Many Thanks, Luke Hi, Is there a way of setting postage costs per item? Eg each item has its own cost that add up to form the actual postage cost? Also, is it possible to do this based upon zones, eg UK, europe and rest of world? Many Thanks, Luke") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [hebby](/forum/user/25925-hebby "View hebby's Profile") [Last Post](/forum/28-shipping-methods/884374-shipping-methods#239432 "Hi, Yes. Create three manual shipping methods via the menu System>Shipping methods, restricted to the different zones and with the "price per product" setting turned on. Then, in each product, you'll get a "shipping prices" area where you can define one or several shipping costs for each shipping methods for that product.") 10 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:888 | [Last Post](/forum/28-shipping-methods/884374-shipping-methods#239432 "Hi, Yes. Create three manual shipping methods via the menu System>Shipping methods, restricted to the different zones and with the "price per product" setting turned on. Then, in each product, you'll get a "shipping prices" area where you can define one or several shipping costs for each shipping methods for that product.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884347-shipping-methods-auto-selection) | [shipping methods auto selection](/forum/28-shipping-methods/884347-shipping-methods-auto-selection "Hi, I have 2 shipping methods. I have free shipping for orders over 20eur Shipping methods ordering in back-end is like this: First is with charge, second with free shipping.... So if buyer order is up to 20eur auto selection works fine but if over 20eur system will show free shipping method and it is not auto selected. Non of shipping methods..... Is there a way to fix it?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") [Last Post](/forum/28-shipping-methods/884347-shipping-methods-auto-selection#239411 "Hi, You are right, false alarm... It seems I have played a lot with coupon code and product removing... Cleared cache did the trick and all works fine. Thank you Nicolas. Kind Regards") 10 years 6 months ago by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") | Replies:4 Views:670 | [Last Post](/forum/28-shipping-methods/884347-shipping-methods-auto-selection#239411 "Hi, You are right, false alarm... It seems I have played a lot with coupon code and product removing... Cleared cache did the trick and all works fine. Thank you Nicolas. Kind Regards") by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884244-assign-different-shipping-prices-based-on-states) | [Assign different shipping prices based on states](/forum/28-shipping-methods/884244-assign-different-shipping-prices-based-on-states "-- Joomla version -- : 3.4.8 Hi, I want to assign different shipping prices based on different states of a country. For example, shipping price in London is free (0 dollars), but in Liverpool is 20 dollars. How and where I can do it? Thank you,") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile") [Last Post](/forum/28-shipping-methods/884244-assign-different-shipping-prices-based-on-states#238782 "Solved :)") 10 years 6 months ago by [hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile") | Replies:2 Views:804 | [Last Post](/forum/28-shipping-methods/884244-assign-different-shipping-prices-based-on-states#238782 "Solved :)") by [hossein3333](/forum/user/42813-hossein3333 "View hossein3333's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884076-shipping-image-cant-be-saved) | [Shipping image can't be saved](/forum/28-shipping-methods/884076-shipping-image-cant-be-saved "-- url of the page with the problem -- : www.2hoste.nl -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.x -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Hi, I'm trying to set an image for a shipping method. When I open this shipping method in he config, I can choose my image but after saving this method, the image is gone. What could be wrong? Regards, Theo") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [sitemoves](/forum/user/1977-sitemoves "View sitemoves's Profile") [Last Post](/forum/28-shipping-methods/884076-shipping-image-cant-be-saved#238336 "Hello, I confirm update your HikaShop version like Nicolas told in his last post must solve your issue. Regards.") 10 years 6 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:10 Views:1092 | [Last Post](/forum/28-shipping-methods/884076-shipping-image-cant-be-saved#238336 "Hello, I confirm update your HikaShop version like Nicolas told in his last post must solve your issue. Regards.") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884023-shipping-methods-mixing-up) | [Shipping Methods mixing up](/forum/28-shipping-methods/884023-shipping-methods-mixing-up "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5.30 Currently for one of our vendors we have 5 shipping methods setup. 1) Canada restricted, under $300, no warehouse restriction 2) Canada restricted, over $300, no warehouse restriction (some of their products have a warehouse set to canada as they only ship these products within canada) 3) Canada restricted, under $300, Canada warehouse restriction 4) Canada restricted, over $300, Canada warehouse restriction 5) USA restricted When i test the checkout with a Canadian address as the buyer the products split accordingly. (between bethods 1/2 & 3/4) however for some reason if i use an american address as the buyer it shows the shipping method #5 for all the products (even though the canada specific ones should say no shipping method available). When I tried to buy those products that are canada only by themselves without anything else in the cart with an american address it said no shipping method found. Is there some setting overriding this where for some reason it splits them with a canadian address but doesnt with an american? If anyone could provide some clarity for why this occurring please. If you need more information please let me know.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [drmh](/forum/user/36000-drmh "View drmh's Profile") [Last Post](/forum/28-shipping-methods/884023-shipping-methods-mixing-up#238050 "Hello, You are having that issue because one or more of the services you selected in the FedEx configuration page isn't available for your shipping location, so the solution will be to : - Locate the service which isn't compatible with US addresses - Create a new FedEx shipping method without these services and with the "Zone" option set to US") 10 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:892 | [Last Post](/forum/28-shipping-methods/884023-shipping-methods-mixing-up#238050 "Hello, You are having that issue because one or more of the services you selected in the FedEx configuration page isn't available for your shipping location, so the solution will be to : - Locate the service which isn't compatible with US addresses - Create a new FedEx shipping method without these services and with the "Zone" option set to US") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/884050-add-flat-amounts-for-ups-shipping) | [Add flat amounts for UPS shipping](/forum/28-shipping-methods/884050-add-flat-amounts-for-ups-shipping "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.1 My client's pricing online includes UPS Ground shipping by default. He would like to add a different, flat amount to each order if the customer selects UPS Second Day or UPS Next Day. Is there a way to configure the system to add a flat $40 for shipping if the customer selects UPS Second Day, and a $75 charge if they select UPS Next Day?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [momentis](/forum/user/364-momentis "View momentis's Profile") [Last Post](/forum/28-shipping-methods/884050-add-flat-amounts-for-ups-shipping#237707 "Hello, You'll have to do 2 UPS shipping methods with different "Services" options (one with "Next day" and the other with "Second Day") and set the corresponding value for the "Price" option.") 10 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:1178 | [Last Post](/forum/28-shipping-methods/884050-add-flat-amounts-for-ups-shipping#237707 "Hello, You'll have to do 2 UPS shipping methods with different "Services" options (one with "Next day" and the other with "Second Day") and set the corresponding value for the "Price" option.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/883933-multiple-postcodes-shipping) | [Multiple postcodes shipping](/forum/28-shipping-methods/883933-multiple-postcodes-shipping "Hi, I've installed Hikashop on a client's website. They ship frozen goods so I setup 5 different manual shipping options, ie different shipping costs based on Total purchase. Unfortunately the client has now added additional requirements to the way shipping needs to be calculated. They can only ship to certain postcodes in Australia. I can't use min and max postcode settings, since the shipping doesn't cover a whole range of postcodes (ie 0200 to 1500), but rather very specific postcodes (ie 0200, 0221, 0822, 0852, ...). It looks like I'll have to recreate a shipping option for each individual postcode / postcode range. That's about 1000 shipping options.... Are there any other options? Perhaps a custom plugin?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [AnnekeCr](/forum/user/42135-annekecr "View AnnekeCr's Profile") [Last Post](/forum/28-shipping-methods/883933-multiple-postcodes-shipping#237664 "Great. Thanks the Brainforge plugin is just what we needed! :)") 10 years 6 months ago by [AnnekeCr](/forum/user/42135-annekecr "View AnnekeCr's Profile") | Replies:2 Views:762 | [Last Post](/forum/28-shipping-methods/883933-multiple-postcodes-shipping#237664 "Great. Thanks the Brainforge plugin is just what we needed! :)") by [AnnekeCr](/forum/user/42135-annekecr "View AnnekeCr's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin) | ["Include Prices" not working on Fedex plugin](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin "-- HikaShop version -- : 2.5.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I've noticed going through the checkout process that the "include prices" setting in the Fedex shipping plugin is not working. The shipping price stays the same whether it is set to yes or no. This is making me come up short on when I create a shipment with Fedex and everytime I'm short almost the exact amount of the insurance. What's going on here?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") [Last Post](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin#237536 "Hello, I just tested it on my end and the FedEx shipping plugin is correctly sending information about the product prices, and then displaying the shipping prices returned by the FedEx platform. So if the insurance isn't correctly returned or added to the price returned by the FedEx Shipping platform, you can for example add a price to the FedEx shipping method to an insurance cost.") 10 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:844 | [Last Post](/forum/28-shipping-methods/883930-include-prices-not-working-on-fedex-plugin#237536 "Hello, I just tested it on my end and the FedEx shipping plugin is correctly sending information about the product prices, and then displaying the shipping prices returned by the FedEx platform. So if the insurance isn't correctly returned or added to the price returned by the FedEx Shipping platform, you can for example add a price to the FedEx shipping method to an insurance cost.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/883974-dont-show-the-shipping-method) | [Don't show the shipping method](/forum/28-shipping-methods/883974-dont-show-the-shipping-method "Hi, i don't undestand because when i want to chekout it's not possible see the shipping method. I creater a shipping methot whit 6.50€ to cost but i don't see it in the final bild ... Thanks in advance for example: www.librishop.eu") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 6 months ago, by [marcoboni](/forum/user/31727-marcoboni "View marcoboni's Profile") [Last Post](/forum/28-shipping-methods/883974-dont-show-the-shipping-method#237510 "Thank you now work... I select "force shipping regardless of weight" and now show the shipping method. Have a nice day") 10 years 6 months ago by [marcoboni](/forum/user/31727-marcoboni "View marcoboni's Profile") | Replies:2 Views:871 | [Last Post](/forum/28-shipping-methods/883974-dont-show-the-shipping-method#237510 "Thank you now work... I select "force shipping regardless of weight" and now show the shipping method. Have a nice day") by [marcoboni](/forum/user/31727-marcoboni "View marcoboni's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/883826-radial-distance-shipping-restriction) | [Radial Distance Shipping Restriction](/forum/28-shipping-methods/883826-radial-distance-shipping-restriction "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6.19 -- Browser(s) name and version -- : IE, Firefox, Chrome We have a Florist who is using a local courier who will only deliver within a set radius of 25km Is there any way we can do this within the system? The current restriction by postcode range does not really work well for us as the placement of the postcodes is not logical and pretty random.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [twhcreations](/forum/user/3186-twhcreations "View twhcreations's Profile") [Last Post](/forum/28-shipping-methods/883826-radial-distance-shipping-restriction#237295 "Hi, In that case, I suppose that you don't ship in different countries (or maybe even different states). So you could simply deactivate the current states and instead create new state zones and use them in your state address field instead for the selection of the suburb. Then, you can use these state zones in the zone restriction setting of your manual shipping methods so that each shipping method has a different price for a different set of states (suburbs).") 10 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1362 | [Last Post](/forum/28-shipping-methods/883826-radial-distance-shipping-restriction#237295 "Hi, In that case, I suppose that you don't ship in different countries (or maybe even different states). So you could simply deactivate the current states and instead create new state zones and use them in your state address field instead for the selection of the suburb. Then, you can use these state zones in the zone restriction setting of your manual shipping methods so that each shipping method has a different price for a different set of states (suburbs).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 6 months ago | | [](/forum/28-shipping-methods/883582-shipping-method-not-displayed) | [Shipping method not displayed](/forum/28-shipping-methods/883582-shipping-method-not-displayed "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.4.29 -- Error-message(debug-mod must be tuned on) -- : No error reported [Topic moved from ] I am using the 'Hikashop Manual Shipping' plugin to create a shipping method with 'Price per product' enabled. I am doing this from the Hikamarket vendor control panel. After setting it up, if I open up a product belonging to the vendor and try to use the new shipping method it is not listed. If I now log in to the back-end admin area the new shipping method is listed. If I open and save it and then go back to the product edit page the new shipping method now shows up. Comparing the database record for the shipping method before and after opening in Hikashop it looks like it something to do with the shipping_params and shipping_currency_id fields. I also notice that the currency isn't displayed correctly on the shipping page in the vendor control panel: The currency symbol is correct in the list: but wrong on the form: regards Trevor") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") [Last Post](/forum/28-shipping-methods/883582-shipping-method-not-displayed#236675 "Thanks Mohamed I will try again on the Hikamarket forum. Best regards Trevor") 10 years 7 months ago by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") | Replies:10 Views:1233 | [Last Post](/forum/28-shipping-methods/883582-shipping-method-not-displayed#236675 "Thanks Mohamed I will try again on the Hikamarket forum. Best regards Trevor") by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/883789-create-a-clone-of-the-fedex-shipping-plugin) | [Create a clone of the Fedex shipping plugin](/forum/28-shipping-methods/883789-create-a-clone-of-the-fedex-shipping-plugin "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.5.34 Nicolas, I've created a custom modification of the Fedex shipping plugin that deals with custom-specified boxes and packing products in those boxes. I need to install this plugin WITH the standard Fedex shipping plugin so that both may be used to create shipping methods for separate warehouses. I know the modified plugin works since initially it was to replace the standard plugin. So it is tested and working. So I've updated the customized plugin via: - renamed all the files from fedex* to fedexcb* (.php, .xml, .wsdl, configuration and my own helper.php file) - modified the xml manifest to change the necessary names - modified the class name in the fedexcb.php file from plgHikashopshippingFedex to plgHikashopshippingFedexCB - modified the path to my helper file to fedexcb_Helper.php - modified the path to the wsdl file in fedexcb.php - modified the '$name' variable in fedexcb.php from 'fedex' to 'fedexcb' - modified the '$doc_form' variable in fedexcb.php from 'fedex' to fedexcb' Yet I'm still running into a conflict with the two fedex plugins installed and enabled simultaneously. If I disable either one things seem to work. Any obvious suggestions as to what part of the plugin or configuration might still be conflicting? Thanks, Paul") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [3by400](/forum/user/6842-3by400 "View 3by400's Profile") [Last Post](/forum/28-shipping-methods/883789-create-a-clone-of-the-fedex-shipping-plugin#236555 "Embarrassing! Finally got a php error log. Found that the helper file I created for this is what was getting in the way. It is still active in the original Fedex plugin (having not yet replaced that...") 10 years 7 months ago by [3by400](/forum/user/6842-3by400 "View 3by400's Profile") | Replies:4 Views:1243 | [Last Post](/forum/28-shipping-methods/883789-create-a-clone-of-the-fedex-shipping-plugin#236555 "Embarrassing! Finally got a php error log. Found that the helper file I created for this is what was getting in the way. It is still active in the original Fedex plugin (having not yet replaced that...") by [3by400](/forum/user/6842-3by400 "View 3by400's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/883526-set-group-packages-for-shipping-based-on-backorder) | [Set group packages for shipping based on backorder](/forum/28-shipping-methods/883526-set-group-packages-for-shipping-based-on-backorder "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.5.0 -- PHP version -- : 5.3.24 I have a custom field that allows me to set an item to backorder. What I want to be able to do is if someone places an item in the cart that is on backorder, they can select how to handle the order; whether to hold the order until the backorder items are available or to send the items in stock and send the backorder items later (this would mean I need to disable group packages for the shipping methods). What I currently have is in my checkout->cart view I have changed the code: to In the same file I added the code: How can I get the backordered_items variable into the shipping methods to change the group packages variable value?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") [Last Post](/forum/28-shipping-methods/883526-set-group-packages-for-shipping-based-on-backorder?start=20#236288 "For the Fedex plugin I just disabled it if they selected to send in stock items now and backorder items later. Ended up with the code Not the best solution, but for right now it works. Thanks for all your help with this.") 10 years 7 months ago by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") - [1](/forum/28-shipping-methods/883526-set-group-packages-for-shipping-based-on-backorder?start=0 "Page:1") - [2](/forum/28-shipping-methods/883526-set-group-packages-for-shipping-based-on-backorder?start=20 "Page:2") | Replies:22 Views:2700 | [Last Post](/forum/28-shipping-methods/883526-set-group-packages-for-shipping-based-on-backorder?start=20#236288 "For the Fedex plugin I just disabled it if they selected to send in stock items now and backorder items later. Ended up with the code Not the best solution, but for right now it works. Thanks for all your help with this.") by [deuce4884](/forum/user/38332-deuce4884 "View deuce4884's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/882287-shipping-cost-to-canada-way-too-low) | [Shipping Cost to Canada Way too Low](/forum/28-shipping-methods/882287-shipping-cost-to-canada-way-too-low "-- url of the page with the problem -- : 3dheliupgrades.com -- HikaShop version -- : 2.6.1 -- Joomla version -- : 2.5.19 I've had several customers in Canada place orders and the cost for USPS Priority International is always much too low. The most recent order was today. The calculated shipping cost to Ontario was $1.20, but the actual shipping cost was $22. Due to the incorrect shipping amount, I actually lost money on this transaction. Is there anything I can check to get the correct shipping amount for orders being shipped to Canada?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [CreativeProStudio](/forum/user/34655-creativeprostudio "View CreativeProStudio's Profile") [Last Post](/forum/28-shipping-methods/882287-shipping-cost-to-canada-way-too-low#236062 "Hi, Unfortunately, we don't have a ready-made solution so that you can just copy/paste some code here and there for what you want. If you need a developer to work on that for you, you can contact our partners: www.hikashop.com/home/our-partners.html") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1128 | [Last Post](/forum/28-shipping-methods/882287-shipping-cost-to-canada-way-too-low#236062 "Hi, Unfortunately, we don't have a ready-made solution so that you can just copy/paste some code here and there for what you want. If you need a developer to work on that for you, you can contact our partners: www.hikashop.com/home/our-partners.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/883724-no-shipping-method-found) | [No Shipping Method Found](/forum/28-shipping-methods/883724-no-shipping-method-found "-- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.0.5 -- PHP version -- : 5.5.30 I Know there have been many posts for this already but i have read through all the documentation and every other posts and cant for the life of me figure out why I am getting this error. Pictures attached to show the settings i have. Thank-you for the help in advance") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [drmh](/forum/user/36000-drmh "View drmh's Profile") [Last Post](/forum/28-shipping-methods/883724-no-shipping-method-found#236096 "Hi, Your product isn't assigned to a vendor but your shipping method is only for the products of the vendor "TestVendor". So it's normal that this shipping method isn't used when you try to purchase that product.") 10 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1052 | [Last Post](/forum/28-shipping-methods/883724-no-shipping-method-found#236096 "Hi, Your product isn't assigned to a vendor but your shipping method is only for the products of the vendor "TestVendor". So it's normal that this shipping method isn't used when you try to purchase that product.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/883529-usps-not-calculating-correctly-since-2-6-0) | [USPS not calculating correctly since 2.6.0](/forum/28-shipping-methods/883529-usps-not-calculating-correctly-since-2-6-0 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.5.0 Hello - I am having trouble with my USPS shipping prices. This problem started with version 2.6.0. (I am still using 2.5 on my main website because of this problem - I am exploring the problem only on my testing site, where I have downloaded 2.6.1). Here is the situation: I have a small publishing company. We sell books that weight 1 lb 15 oz. We use media mail for shipping, and including our handling fee, shipping for 1 book is $6.55. This all works fine in both he 2.5 versions and the 2.6 versions. When we enter 2 books, the weight goes up and the shipping goes up just as it should ($7.55). No problems in either version. Same for 3 books ($8.55) BUT, when we enter 4 books, the shipping on version 2.6.x goes from 8.55 (which is should be) back down to $6.55 - the same as the shipping price for one book. On version 2.5.x, the shipping goes up incrementally, as it should. Then, when we enter a 5th book, the shipping on 2.6.x goes to 7.55 - the same for 2 books. Version 2.5.x performs appropriately, increasing the shipping price incrementally. Then it gets really fun. If we enter at 6th book, the shipping on 2.6.x drops to $6.05 - be low the price for shipping even a single book. Version 2.5.x performs appropriately. After that, I get bored of adding additional books because I can tell that something is wrong - either in the weight calculation within the code or within the shipping plug-in itself. I have stayed with 2.5.x, which works fine for me, but at some point, it would be nice to upgrade to 2.6.x, but I can't do that until the shipping is fixed. Can you offer any suggestions for me? Was there a setting in 2.6.x that I didn't notice that would cause it to change the shipping costs like this (and end up with them being lower than the price of a single book when I hit a certain level?) Thank you in advance for your help. Scott") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile") [Last Post](/forum/28-shipping-methods/883529-usps-not-calculating-correctly-since-2-6-0#235264 "Hello, Yes Quote:m wondering if it would be possible for me to just set you up with a login to my test site (which has 2.6.1 on it) so you can see exactly what I have set up? If that's okay, please let me know, and I'll send the login information by email. That will give you more info than the screenshots. Sure, you can send it through our contact form, don't forget to specify the link to that thread : www.hikashop.com/support/contact-us.html Thank you.") 10 years 7 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:838 | [Last Post](/forum/28-shipping-methods/883529-usps-not-calculating-correctly-since-2-6-0#235264 "Hello, Yes Quote:m wondering if it would be possible for me to just set you up with a login to my test site (which has 2.6.1 on it) so you can see exactly what I have set up? If that's okay, please let me know, and I'll send the login information by email. That will give you more info than the screenshots. Sure, you can send it through our contact form, don't forget to specify the link to that thread : www.hikashop.com/support/contact-us.html Thank you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/883485-packaging-classes-for-manual-shipping) | [Packaging classes for manual shipping](/forum/28-shipping-methods/883485-packaging-classes-for-manual-shipping "-- HikaShop version -- : 2.6.1 Hi there, I've looked around the forum and i believe the following is possible but i've been unable to see how it has actually been done. We have products that at the moment can only be taken by certain couriers, as it stands, it works in a hierarchy, for example: Courier A will only take products in group 1 Courier B will take products in group 1 and 2 Courier C will take all products, in group 1, 2, or 3. I would like to add a custom field to the backend to set a packaging group for each product, and a custom field to the manual shipping plugin for "maximum packing group" then edit the manual shipping plugin to check what packaging groups products are in before presenting the available shipping options at the checkout. I believe this could be achieved in the code that checks product weights and volumes before showing available shipping methods at the checkout. An example of an order would be as follows: Customer 1 purchases 3 products from packaging group 1, at checkout they are presented with all couriers, A, B, and C. Customer 2 purchases 3 products from packaging group 1, and 1 product from packaging group 2, at the checkout they are presented with couriers B, and C, as courier A will not take anything from packaging group 2. I do not wish to do this by manipulating product weights and volumes as we currently use both of them to calculate shipping costs. Any help in pointing me in the right directions for the files to edit to achieve this would be most appreciated. Oli") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [Kingwell](/forum/user/38001-kingwell "View Kingwell's Profile") [Last Post](/forum/28-shipping-methods/883485-packaging-classes-for-manual-shipping#234978 "Hello, Yes you right, I don't think so far for this point... And unfortunately the way shipping method processing works don't allow you good solutions for your needs, sorry for this return! Your best solution for this is to develop a shipping method that fit your needs, for this you can contact one for our partners developers Or, find an other way to organized your shipping methods through your group of products. Sorry for this. Regards,") 10 years 7 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:3 Views:1130 | [Last Post](/forum/28-shipping-methods/883485-packaging-classes-for-manual-shipping#234978 "Hello, Yes you right, I don't think so far for this point... And unfortunately the way shipping method processing works don't allow you good solutions for your needs, sorry for this return! Your best solution for this is to develop a shipping method that fit your needs, for this you can contact one for our partners developers Or, find an other way to organized your shipping methods through your group of products. Sorry for this. Regards,") by [Philip](/forum/user/34318-philip "View Philip's Profile") 10 years 7 months ago | | [](/forum/28-shipping-methods/883504-exclude-countries) | [Exclude Countries](/forum/28-shipping-methods/883504-exclude-countries "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.5 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Chrome Version 49.0.2623.87 m -- Error-message(debug-mod must be tuned on) -- : No Errors Hi, My customer wants to only ship products to USA and Canada. How can I exclude everyone else? To test, I edited the shipping methods and restricted to only USA. I then tested check out by adding a address from the UK. After I hit register, I was presented with: "No shipping methods available to your location" So it seems correct. I used an language override to edit to say: "Stinky Yogi is only processing and shipping online orders to U.S. and Canada addresses. All pricing is in US dollars. For all other inquiries, please contact us" But my question is the payment method and checkout button are still available, I am concerned shoppers may not read the error message and try to checkout anyway. Is there a way I can remove that in this case? Thanks Dan") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 7 months ago, by [stinky\_yogi](/forum/user/31571-stinky-yogi "View stinky_yogi's Profile") [Last Post](/forum/28-shipping-methods/883504-exclude-countries#235046 "I did try to checkout, but my checkout is all on one page. I just tested again. Last time i did not click the checkout button. When I click submit order, it just refreshes the page with the error...") 10 years 7 months ago by [stinky\_yogi](/forum/user/31571-stinky-yogi "View stinky_yogi's Profile") | Replies:2 Views:784 | [Last Post](/forum/28-shipping-methods/883504-exclude-countries#235046 "I did try to checkout, but my checkout is all on one page. I just tested again. Last time i did not click the checkout button. When I click submit order, it just refreshes the page with the error...") by [stinky\_yogi](/forum/user/31571-stinky-yogi "View stinky_yogi's Profile") 10 years 7 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.056 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)