[Skip to main content](#vessel-content) Board Categories Shipping Methods ## # [Shipping Methods](/forum/28-shipping-methods "View Category 'Shipping Methods'") 1554 topics | Discussions about the different shipping methods for Hikashop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/28-shipping-methods/881907-uk-postcode) | [UK Postcode](/forum/28-shipping-methods/881907-uk-postcode "-- url of the page with the problem -- : www.joeysdiner.co.uk/order-online/ -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.3.6 Hi, I have tried a lot of different things - I have installed brainforge manual shipping method but still the the option of delivery is not working. Collection works! Delivery doesn't! Delivery Restrictions: over £9.00 and under £75.00 Postcode Prefix ls minimum 1 maximum 8 I am using a registered account with postcode ls11bx I have attached the screenshot of the setups. I have address_post_code enabled in custom views. I just want the delivery option available for customers in the areas ls1 - ls8 ? Any help greatly appreciated!") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [ibextrex](/forum/user/35641-ibextrex "View ibextrex's Profile") [Last Post](/forum/28-shipping-methods/881907-uk-postcode#228138 "Thank you - it is because the uk postcode is eg LS8 2PH so it reading both numbers as one - 82 - I put the max to 89 and it works fine now. Once again ta!!") 10 years 9 months ago by [ibextrex](/forum/user/35641-ibextrex "View ibextrex's Profile") | Replies:4 Views:957 | [Last Post](/forum/28-shipping-methods/881907-uk-postcode#228138 "Thank you - it is because the uk postcode is eg LS8 2PH so it reading both numbers as one - 82 - I put the max to 89 and it works fine now. Once again ta!!") by [ibextrex](/forum/user/35641-ibextrex "View ibextrex's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881867-shipping) | [shipping](/forum/28-shipping-methods/881867-shipping "-- HikaShop version -- : 2.6 -- Joomla version -- : 3,4,8 -- PHP version -- : 5,6 you can set the address of delivery locations of the company in various countries? then insert the dat ides and billing address as withdrawal put the 2-3 locations / offices") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [davidemondin](/forum/user/40241-davidemondin "View davidemondin's Profile") [Last Post](/forum/28-shipping-methods/881867-shipping#228114 "Hello, Well, it will depends on the developer and how you exactly want it to works, but the best solution will probably be to create a thread through the commercial jobs section of our forum : www.hikashop.com/forum/9-commercial-jobs.html") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:5 Views:981 | [Last Post](/forum/28-shipping-methods/881867-shipping#228114 "Hello, Well, it will depends on the developer and how you exactly want it to works, but the best solution will probably be to create a thread through the commercial jobs section of our forum : www.hikashop.com/forum/9-commercial-jobs.html") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881914-shipping-method-grouping) | [Shipping method grouping](/forum/28-shipping-methods/881914-shipping-method-grouping "-- HikaShop version -- : 2.6.1 Hi all, I was wondering if there was a way to force the shipping methods to be grouped by company? Right now, the USPS is split around the UPS shipping methods. I am hoping to have all the USPS together and the UPS together. How do I get this done? Thanks.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [lightfighter](/forum/user/39955-lightfighter "View lightfighter's Profile") [Last Post](/forum/28-shipping-methods/881914-shipping-method-grouping#228049 "Hello, In that case you should change the ordering of your shipping methods via "Hikashop->System->Shipping methods".") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:3 Views:690 | [Last Post](/forum/28-shipping-methods/881914-shipping-method-grouping#228049 "Hello, In that case you should change the ordering of your shipping methods via "Hikashop->System->Shipping methods".") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881822-not-able-to-set-minimum-total-for-free-shipping) | [not able to set minimum total for free shipping](/forum/28-shipping-methods/881822-not-able-to-set-minimum-total-for-free-shipping "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.3 hi, i tried to set free shipping for order total over $300, and amount below $300 will be charged $20 flat, i created 2 manual shipping methods, the first one i set a maximum amt of $300 and the second one i set a mimimum of $300.01 for free shipping. now even the total is over $300, the free shipping is not showing up. Any idea. Gary") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") [Last Post](/forum/28-shipping-methods/881822-not-able-to-set-minimum-total-for-free-shipping#227800 "Thank you it solved.") 10 years 9 months ago by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") | Replies:2 Views:665 | [Last Post](/forum/28-shipping-methods/881822-not-able-to-set-minimum-total-for-free-shipping#227800 "Thank you it solved.") by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881836-helper-php-and-shipping-error) | [helper.php and shipping error](/forum/28-shipping-methods/881836-helper-php-and-shipping-error "-- Error-message(debug-mod must be tuned on) -- : PHP Notice: Trying to get property of non-object in D:\xxx\administrator\components\com_hikashop\helpers\helper.php on line 3045 I just updated the shipping methods on my Hikashop Site. And now, when I go into the checkout I get the following error: PHP Notice: Trying to get property of non-object in D:\xxx\administrator\components\com_hikashop\helpers\helper.php on line 3045 Which is the line: if($shipping->shipping_type != $this->name) I've removed the shipping methods and readded them, along with just overwriting the hikashop files by reinstalling the download. Any ideas as to what is causing this?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [ipshwitz](/forum/user/5084-ipshwitz "View ipshwitz's Profile") [Last Post](/forum/28-shipping-methods/881836-helper-php-and-shipping-error#227575 "Edit: Nevermind, oddly today it is working fine, from multiple computers. I'm not sure what happened. But it's working so you can ignore this thread or close it :\") 10 years 9 months ago by [ipshwitz](/forum/user/5084-ipshwitz "View ipshwitz's Profile") | Replies:2 Views:977 | [Last Post](/forum/28-shipping-methods/881836-helper-php-and-shipping-error#227575 "Edit: Nevermind, oddly today it is working fine, from multiple computers. I'm not sure what happened. But it's working so you can ignore this thread or close it :\") by [ipshwitz](/forum/user/5084-ipshwitz "View ipshwitz's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881711-shipping-by-percentage-total-in-increments) | [shipping by percentage total in increments](/forum/28-shipping-methods/881711-shipping-by-percentage-total-in-increments "-- HikaShop version -- : Essential: 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.26 -- Browser(s) name and version -- : 43.0.1 mozilla -- Error-message(debug-mod must be tuned on) -- : no error i want to setup shipping to charge by a percentage based the amount total of bill in increments, and perhaps make it for 3 different zones (groups of states USA) is there a tutorial on this? West eg: $1.00-$100.00 = 25% , $101.00-$500.00 = 20% , $501.00-$1500.00 = 15% East eg: $1.00-$100.00 = 20% , $101.00-$500.00 = 18% , $501.00-$1500.00 = 13% Central eg: $1.00-$100.00 = 18% , $101.00-$500.00 = 15% , $501.00-$1500.00 = 10%") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [jgold502](/forum/user/7948-jgold502 "View jgold502's Profile") [Last Post](/forum/28-shipping-methods/881711-shipping-by-percentage-total-in-increments#227534 "Hi, Good to know that you fixed your issue. Please just take a look at my signature and do not send my any private message. Thanks for your understanding. If we need credentials for your website, we will ask for it and we will ask you to use the "contact us" form, as always. At the beginning, we only need some screenshots in order to understand and explain the problem. The goal of the HikaShop support is to provide help and explain how it works ; it is not to configure the websites for users. We think that it is best for you to know how to use and configure HikaShop than being dependent of an outside support. And it looks like you finally solved your shipping configuration ; which mean that you will be able to manage and improve it if required. Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:964 | [Last Post](/forum/28-shipping-methods/881711-shipping-by-percentage-total-in-increments#227534 "Hi, Good to know that you fixed your issue. Please just take a look at my signature and do not send my any private message. Thanks for your understanding. If we need credentials for your website, we will ask for it and we will ask you to use the "contact us" form, as always. At the beginning, we only need some screenshots in order to understand and explain the problem. The goal of the HikaShop support is to provide help and explain how it works ; it is not to configure the websites for users. We think that it is best for you to know how to use and configure HikaShop than being dependent of an outside support. And it looks like you finally solved your shipping configuration ; which mean that you will be able to manage and improve it if required. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881322-shipping-tax-sometimes-applied-to-wrong-zone) | [Shipping tax sometimes applied to wrong zone](/forum/28-shipping-methods/881322-shipping-tax-sometimes-applied-to-wrong-zone "-- HikaShop version -- : 2.6.0 essential -- Joomla version -- : 2.5.28 -- PHP version -- : 5.5.9 -- Browser(s) name and version -- : Chrome/FF - Linux -- Error-message(debug-mod must be tuned on) -- : none Hello, We have discovered two issues that appear to be related: 1) Intermittently we get customers who receive: "The cart items combined weight is too big for all" 2) Intermittently we get customers whose shipping cost is taxed for the wrong zone. After some tests, we can reproduce it now, too. The location of the Hikashop store is in Quebec, Canada. We sell across the country and every province has its own tax rate (some compounded, some not). If an order is for Quebec, we must charge GST (5%) and PST (9.975%) on both shipping and the product(s). If an order is from Ontario, Canada - we must charge only 13% on both the product(s) and shipping. The problem, in some cases, is an order is sometimes from Ontario but is charged GST and PST only on the shipping and 13% on the product(s). We are able to reproduce it, the difference seems to be when the customer logs in: 1) When the customer has logged in before starting the checkout process, all seems to work fine. 2) When the customer logs in DURING checkout is when the issue happens...sometimes, it seems. I have found these two threads which appeared to be related: www.hikashop.com/forum/install-update/86...too-big-for-all.html www.hikashop.com/forum/shipping-methods/...ethods.html?start=20 I have implemented the workaround suggested in the threads...I separated the checkout process forcing a login/register on its own page with a "Continue" button. My understanding is that having everything on the same page does not allow the shipping module to update itself correctly when an address is changed. It still does not work for us. I hope I have explained this well enough. How can I go about debugging this? Which information is needed (screenshots etc) in order to get some support for this issue? I can provide login creds if needed. Thanks again.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 10 months ago, by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") [Last Post](/forum/28-shipping-methods/881322-shipping-tax-sometimes-applied-to-wrong-zone#227521 "You were right, the new version of HS contained the fix - all good after an update. Thanks") 10 years 9 months ago by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") | Replies:2 Views:803 | [Last Post](/forum/28-shipping-methods/881322-shipping-tax-sometimes-applied-to-wrong-zone#227521 "You were right, the new version of HS contained the fix - all good after an update. Thanks") by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881571-shipping-products-from-different-warehouse-1-order) | [Shipping products from different warehouse 1 order](/forum/28-shipping-methods/881571-shipping-products-from-different-warehouse-1-order "-- HikaShop version -- : HikaShop [1507281743] -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.13 -- Browser(s) name and version -- : Firefox 43.0.4 -- Error-message(debug-mod must be tuned on) -- : I don't get an error I have a question about how I can achive a certain purpose Hello, I have a question and I can't find the answer in the forum. In the shop I have products which have different sizes. There is a warehouse for little metal plates which can be shipped by the post and fit in the letter box. The costs for this shipping method are 1,99 But there are also products bigger and they have also a warehouse with another shipping amount. Products in the warehouse big will be send bij packetpost en costs more. They cost 6,99 The customer can order both types of products small and big from both warehouses and now I come to my problem. When they order big plates and they order also small plates from the warehouse little togehter in one order, they get both costs for the shipping The costs are then 1,99 and 6,99 This is something I don't want. Only the 6,99 must be charged. If they order a big plate which will be sent with the packetpost then a litte metal plate will be added to this packet post and there are no extra costs. Is it possible when there are products togehter from the warehous big and little that the shipping costs from little are declined? Kind regards Margareth") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [Margreet](/forum/user/32154-margreet "View Margreet's Profile") [Last Post](/forum/28-shipping-methods/881571-shipping-products-from-different-warehouse-1-order#227277 "Hello Thanks for the answer. I will try this at a local installation. I don't see it yet clearly how I have to do this. But that's why I try it on a local copy of the site. Thanks for the support Regards Margareth") 10 years 9 months ago by [Margreet](/forum/user/32154-margreet "View Margreet's Profile") | Replies:4 Views:946 | [Last Post](/forum/28-shipping-methods/881571-shipping-products-from-different-warehouse-1-order#227277 "Hello Thanks for the answer. I will try this at a local installation. I don't see it yet clearly how I have to do this. But that's why I try it on a local copy of the site. Thanks for the support Regards Margareth") by [Margreet](/forum/user/32154-margreet "View Margreet's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881678-solved-trying-to-do-modified-per-product-shipping) | [SOLVED: Trying to do modified per product shipping](/forum/28-shipping-methods/881678-solved-trying-to-do-modified-per-product-shipping "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 I am trying to charge $3.99 for the first item, then $2.00 per item for each additional. Getting the $3.99 for the first product is simple enough, that works fine. The problem is with multiple items. When I set up for multiple items and I use price per product, it charges the $3.99 base price and $2.00 for each product. So for 2 products I want to charge $5.99, but the system is charging $7.99. Is there a way to do this?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [BNRBranding](/forum/user/26254-bnrbranding "View BNRBranding's Profile") [Last Post](/forum/28-shipping-methods/881678-solved-trying-to-do-modified-per-product-shipping#227249 "Ok, after pulling my hair out I found the solution and it charges exactly what I want for every quantity. The solution is so simple. I disabled the per product plugin, no need to set the price in each product, which is good because there are a lot of products. In the shipping configuration I changed the price to $1.99 and the price per product to $2.00 with no minimums. Now the first product is $3.99 and each successive item is an additional $2.00. The end result is the same, I just had to adjust the formula to fit the way Hikashop calculates the shipping. Thanks!") 10 years 9 months ago by [BNRBranding](/forum/user/26254-bnrbranding "View BNRBranding's Profile") | Replies:5 Views:733 | [Last Post](/forum/28-shipping-methods/881678-solved-trying-to-do-modified-per-product-shipping#227249 "Ok, after pulling my hair out I found the solution and it charges exactly what I want for every quantity. The solution is so simple. I disabled the per product plugin, no need to set the price in each product, which is good because there are a lot of products. In the shipping configuration I changed the price to $1.99 and the price per product to $2.00 with no minimums. Now the first product is $3.99 and each successive item is an additional $2.00. The end result is the same, I just had to adjust the formula to fit the way Hikashop calculates the shipping. Thanks!") by [BNRBranding](/forum/user/26254-bnrbranding "View BNRBranding's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/880037-delivery-name) | [Delivery name.](/forum/28-shipping-methods/880037-delivery-name "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.29 Hi how are you ? I have a problem, with delivery, to my administrator page came only price to delivery, I don't know whats method my client select if PAC or SEDEX, I used plugin correios from Brazil. have a look image attached, I select in red what's problem. if you check blelow payment is correct. came to front name used. I hope you you help me.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 11 years 3 weeks ago, by [brandoes](/forum/user/35215-brandoes "View brandoes's Profile") [Last Post](/forum/28-shipping-methods/880037-delivery-name?start=20#227161 "Hello, I'm sorry but I still don't understand what you need, that's all we have regarding a "demo page from the component HikaAuction" : demo.hikashop.com/index.php/fr/other-fea...s/auction-on-product") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [1](/forum/28-shipping-methods/880037-delivery-name?start=0 "Page:1") - [2](/forum/28-shipping-methods/880037-delivery-name?start=20 "Page:2") | Replies:22 Views:2450 | [Last Post](/forum/28-shipping-methods/880037-delivery-name?start=20#227161 "Hello, I'm sorry but I still don't understand what you need, that's all we have regarding a "demo page from the component HikaAuction" : demo.hikashop.com/index.php/fr/other-fea...s/auction-on-product") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/880912-usps-update-to-api) | [USPS Update to API](/forum/28-shipping-methods/880912-usps-update-to-api "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- Browser(s) name and version -- : Chrome Just got this message from the USPS notification center & wanted to bring it to your attention... Are you guys aware of this & will this break the plugin?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [Dragon41673](/forum/user/9651-dragon41673 "View Dragon41673's Profile") [Last Post](/forum/28-shipping-methods/880912-usps-update-to-api?start=20#227009 "Hi, Thanks for the feedback. Good to know that it is still working fine. Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") - [1](/forum/28-shipping-methods/880912-usps-update-to-api?start=0 "Page:1") - [2](/forum/28-shipping-methods/880912-usps-update-to-api?start=20 "Page:2") | Replies:21 Views:2171 | [Last Post](/forum/28-shipping-methods/880912-usps-update-to-api?start=20#227009 "Hi, Thanks for the feedback. Good to know that it is still working fine. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881541-aupost-v1-postcode-error-buyer-postcode) | [Aupost V1 postcode error - buyer postcode](/forum/28-shipping-methods/881541-aupost-v1-postcode-error-buyer-postcode "-- HikaShop version -- : HikaShop Starter 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.5.30 Gudday I have been fiddled with the checkout workflow and am last getting somewhere. At least I can now get to the next stage via the workflow checkout (see attachment). Auspost V1 is asking for the user to enter a postcode, presumably their post code, but there is no place for the user to enter that information. I have following the instructions in the error message but cannot find the 'Display -> Custom Fields required' (see attachment). I assume that I am to enter the Auspost V1 plugin but cannot seem to find the custom fields area. I have entered my postcode in the specific config section (see attachment). Somewhere I am missing something. I am using V1 as I cannot get V2 to set up the workflow checkout.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 10 months ago, by [timknell](/forum/user/37862-timknell "View timknell's Profile") [Last Post](/forum/28-shipping-methods/881541-aupost-v1-postcode-error-buyer-postcode#226950 "Hi, Your registration is not allowed and we do not have any account in your website. So we are not able to go further than the first step. The step "shipping" is completely blank even if your screenshot indicates that there is an "address" block in that step. That block is blank when the user is not logged and propose you to enter an adresse when you have an account. So if you display the second step without being logged ; it is normal that you can't see anything. Because you need to be logged, you need an account in order to have an address in order to see the available shipping methods. Now it could be useful to not authorize your guest account to change the step and go to a further step without being logged. But your issue is not "really" an issue ; you need to be logged to perform a checkout. Regards,") 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:924 | [Last Post](/forum/28-shipping-methods/881541-aupost-v1-postcode-error-buyer-postcode#226950 "Hi, Your registration is not allowed and we do not have any account in your website. So we are not able to go further than the first step. The step "shipping" is completely blank even if your screenshot indicates that there is an "address" block in that step. That block is blank when the user is not logged and propose you to enter an adresse when you have an account. So if you display the second step without being logged ; it is normal that you can't see anything. Because you need to be logged, you need an account in order to have an address in order to see the available shipping methods. Now it could be useful to not authorize your guest account to change the step and go to a further step without being logged. But your issue is not "really" an issue ; you need to be logged to perform a checkout. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881623-trying-to-set-free-shipping-option) | [Trying to set free shipping option](/forum/28-shipping-methods/881623-trying-to-set-free-shipping-option "-- HikaShop version -- : Essential 2.6.0 -- Joomla version -- : 3.4.6 Hi There I am trying to set up free shipping. I have tried using Australia Post and Manual Shipping plugins. I have set the price, % and tax to 0. On checkout AUD7,45 is always added for shipping. Where is this coming from and how do I get rid of it? Thanks for the help.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [AdiS](/forum/user/35715-adis "View AdiS's Profile") [Last Post](/forum/28-shipping-methods/881623-trying-to-set-free-shipping-option#226834 "Hello, If you want to set a FREE shipping option, the solution will be to use a Manual shipping method with a price set to 0. Using the Australia Post shipping method won't work because it will send your order information to the Australia post platform during the checkout workflow, and then it will use and add to the "Price" option the rate that came from the Australia post platform.") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:908 | [Last Post](/forum/28-shipping-methods/881623-trying-to-set-free-shipping-option#226834 "Hello, If you want to set a FREE shipping option, the solution will be to use a Manual shipping method with a price set to 0. Using the Australia Post shipping method won't work because it will send your order information to the Australia post platform during the checkout workflow, and then it will use and add to the "Price" option the rate that came from the Australia post platform.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881504-ups-method-not-showed) | [UPS method not showed](/forum/28-shipping-methods/881504-ups-method-not-showed "-- url of the page with the problem -- : localhost -- HikaShop version -- : HikaShop Business: 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.3.13 -- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit) Hello! I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen. Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder... Regards, Artem.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 10 months ago, by [rndm](/forum/user/40094-rndm "View rndm's Profile") [Last Post](/forum/28-shipping-methods/881504-ups-method-not-showed#226806 "Everything is working now. I should have set state NY instead of New York. Maybe it will be helpful for anyone. Thanks, Mohamed!") 10 years 9 months ago by [rndm](/forum/user/40094-rndm "View rndm's Profile") | Replies:4 Views:633 | [Last Post](/forum/28-shipping-methods/881504-ups-method-not-showed#226806 "Everything is working now. I should have set state NY instead of New York. Maybe it will be helpful for anyone. Thanks, Mohamed!") by [rndm](/forum/user/40094-rndm "View rndm's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1) | [CanadaPost Plugin- 2 packages, but charges only 1](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1 "-- HikaShop version -- : 2.6.0 Business -- Joomla version -- : 3.4.1 I have configured my Canada Post shipping profile to have a box that can hold 4 products (I have set the dimensions and weight of the box, as well as the max weight in the Canada Post shipping profile, not in HikaShop). In HikaShop, I have configured the Canada Post plugin to group packages. Each product has dimensions of 20cm x 16cm x 11cm, and variable weight (between 250g to 520g). When I put 5 products in the cart, and do the checkout process, the shipping options show up, indicate that it is 2 packages, but only charges the price of 1 package. If I add 9 products, 3 packages is indicated, and still, only 1 is charged. So the actual grouping of the products is working What am I missing so that the 2nd (or 3rd, 4th,... ) package gets charged to the customer at checkout? Thanks! Stephanie") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [stephanie.pomerleau](/forum/user/39006-stephanie-pomerleau "View stephanie.pomerleau's Profile") [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:12 Views:1011 | [Last Post](/forum/28-shipping-methods/880728-canadapost-plugin-2-packages-but-charges-only-1#226799 "Hello That minor patch wasn't added to the change log of the Hikashop 2.6.1 release, but we actually fixed the issue that we had with the calculation of the number of package when the "group package" option was enabled, so there WAS changes. The Canada Post shipping services already have defined shipping limits, and the Group package is optimized to group the maximum number of products into packages regarding your order products dimensions/weight. That's why we decided to not add again the "Dimensions and Weight of Grouped packages " option, which will prevent you to get efficient results with the "Group package" option and will also lead customers to some Canada post package dimensions/weight error if they don't set these options correctly. Regarding the documentations of the Canada Post plugin, I just updated it, it was my fault that the "Dimensions and Weight of Grouped packages " was displayed, I should have updated it sooner. Note that if you REALLY want the "Dimensions and Weight of Grouped packages" option, I can help you to get it but I don't advice you to use that kind of option. Regarding the pricing issue can you test it with that last Canada post version ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881587-auspost-v2-no-place-to-enter-shipping-info) | [Auspost V2- no place to enter shipping info](/forum/28-shipping-methods/881587-auspost-v2-no-place-to-enter-shipping-info "-- HikaShop version -- : 2.6.0 starter -- Joomla version -- : 3.6.8 -- PHP version -- : 5.5.30 Gudday all I can put items into my cart but when I proceed to checkout and go to shipping it is blank - there is no where for the buyer to enter information. I also see that unlike cart, payment and end steps the shipping is not a clickable link. I am using the Auspost v2 plugin NoShipping-1.png shows what am I seeing when I move to shipping step address_post_code-2.png show the checkout workflow AuspostPlugin-1 to 4 show what configuration I have set up at present.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 9 months ago, by [timknell](/forum/user/37862-timknell "View timknell's Profile") [Last Post](/forum/28-shipping-methods/881587-auspost-v2-no-place-to-enter-shipping-info#226649 "Hello, Your issue is probably coming from the fact that you have no "address" action on your checkout workflow, you can add it via "Hikashop->System->Configuration->Checkout". After that, checking each step of the "Shipping methods" section of the FAQ will probably help you : www.hikashop.com/support/faq.html#ship") 10 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:747 | [Last Post](/forum/28-shipping-methods/881587-auspost-v2-no-place-to-enter-shipping-info#226649 "Hello, Your issue is probably coming from the fact that you have no "address" action on your checkout workflow, you can add it via "Hikashop->System->Configuration->Checkout". After that, checking each step of the "Shipping methods" section of the FAQ will probably help you : www.hikashop.com/support/faq.html#ship") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 9 months ago | | [](/forum/28-shipping-methods/881452-special-shipping) | [special shipping](/forum/28-shipping-methods/881452-special-shipping "-- url of the page with the problem -- : www.myneox.it/neox2016/index.php/sporter/product/15-sporter-n -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.6.17 I am creating a site with hikashop essential and I have to handle this problem: when buying a main product, for each product purchased must put in shopping cart automatically 15,00 EUR of costs of packaging and accessories for the shipping fees are chosen according to the standard process of checkout. what should I do to set things up?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 10 months ago, by [davidemondin](/forum/user/40241-davidemondin "View davidemondin's Profile") [Last Post](/forum/28-shipping-methods/881452-special-shipping#226131 "Hi, That's right. But if your products right have weight when you need to ship them and you have some digital products (which do not require shipping) ; so that setting becomes useless. Regards,") 10 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:3 Views:859 | [Last Post](/forum/28-shipping-methods/881452-special-shipping#226131 "Hi, That's right. But if your products right have weight when you need to ship them and you have some digital products (which do not require shipping) ; so that setting becomes useless. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 10 years 10 months ago | | [](/forum/28-shipping-methods/881013-combined-shipping) | [Combined shipping](/forum/28-shipping-methods/881013-combined-shipping "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 Stable -- PHP version -- : 5.5.22 -- Browser(s) name and version -- : Chrome/39.0.2171.95 Hello everybody, I may really be dumb, but I can't find it in the documentation... I know it would probably be there, but I cannot find it. I need to create a combinate shipping, which I explain with an example: I have product1 and product2 Product1 costs 10 and Product2 costs 10. The shipping cost is 10 as well, but only if I buy one product. For any additional products I need the system to charge me just 5. For instance I should be charged 10 + 5 if I buy product1 and product2. I cannot make it work. Could anyone, please help me? Thanks in advance.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 11 months ago, by [SandroKan75](/forum/user/39978-sandrokan75 "View SandroKan75's Profile") [Last Post](/forum/28-shipping-methods/881013-combined-shipping#226055 "Hello, In your case you'll HAVE to add these 4 rules on your products, the only alternative will be to create and configure manual shipping methods for each case (cart witch a weight of 5, 6, 7, 8 , 9, ...).") 10 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:10 Views:963 | [Last Post](/forum/28-shipping-methods/881013-combined-shipping#226055 "Hello, In your case you'll HAVE to add these 4 rules on your products, the only alternative will be to create and configure manual shipping methods for each case (cart witch a weight of 5, 6, 7, 8 , 9, ...).") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 10 months ago | | [](/forum/28-shipping-methods/861091-unable-to-select-shipping-method) | [Unable to select shipping method](/forum/28-shipping-methods/861091-unable-to-select-shipping-method "-- url of the page with the problem -- : qja.com.au/qjashop -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.13 -- PHP version -- : 5.3.24 -- Browser(s) name and version -- : IE10 and Firefox and IE9 -- Error-message(debug-mod must be tuned on) -- : Error_message ◾Please configure your payment methods ◾No payment methods found ◾Please select your shipping information We have "Manual pick up" and "Australia Post" plugins for shipping. When we select a product and payment method (doesn't matter which type of payment) we are unable to select a shipping method. We can tick the option but when we press "next" it stops with the above error. Irrespective of which shipping option is selected on screen the error message displays as above. Products that do not require shipping (eg course bookings) work perfectly OK. I have deleted both shipping methods, and reset them up from scratch. I have downloaded on 14th August the latest 2.2 version and re-installed. We have been happily using Hikashop for over twelve months and this is the first major issue we have encountered. Please help as our site is currently offline until we can fix this.") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 13 years 3 months ago, by [qjawebadmin](/forum/user/9129-qjawebadmin "View qjawebadmin's Profile") [Last Post](/forum/28-shipping-methods/861091-unable-to-select-shipping-method?start=20#225897 "Hi, It seems that you have a template issue, please try to disable the option "Use bootstrap design" in Configuration > DIsplay > Main. That way you should see the radio button to select the desired methods. Then if you don't want that the payment and shipping methods be automatically selected, you can check your settings under Configuration > Checkout and disable the option to auto select the methods.") 10 years 10 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") - [1](/forum/28-shipping-methods/861091-unable-to-select-shipping-method?start=0 "Page:1") - [2](/forum/28-shipping-methods/861091-unable-to-select-shipping-method?start=20 "Page:2") | Replies:21 Views:2248 | [Last Post](/forum/28-shipping-methods/861091-unable-to-select-shipping-method?start=20#225897 "Hi, It seems that you have a template issue, please try to disable the option "Use bootstrap design" in Configuration > DIsplay > Main. That way you should see the radio button to select the desired methods. Then if you don't want that the payment and shipping methods be automatically selected, you can check your settings under Configuration > Checkout and disable the option to auto select the methods.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 10 years 10 months ago | | [](/forum/28-shipping-methods/881429-canada-post-shipping-price-order) | [Canada Post Shipping Price Order](/forum/28-shipping-methods/881429-canada-post-shipping-price-order "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : Firefox Seems like the shipping method order is random. So when an order is placed, a high price of shipping is defaulted which will discourage buyers that don't recognize that they can change shipping methods. I'd like the default shipping method to be the lowest priced shipping option, then the rest of the options listed from lowest to highest. How can this be done?") Category: [Shipping Methods](/forum/28-shipping-methods "Discussions about the different shipping methods for Hikashop") Topic started 10 years 10 months ago, by [jukeboxjunkey](/forum/user/15117-jukeboxjunkey "View jukeboxjunkey's Profile") [Last Post](/forum/28-shipping-methods/881429-canada-post-shipping-price-order#225903 "Hello, Note that your shipping price will vary depending on : - The way you have configured your Canada Post shipping method - Your Products weight/dimensions - Your customer shipping address The Canada Post shipping plugin will only display the rates returned by the Canada Post shipping platform, but setting the "Group packages" option will probably help you. In your case, the solution can be to directly use a manual shipping method with a defined price.") 10 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:635 | [Last Post](/forum/28-shipping-methods/881429-canada-post-shipping-price-order#225903 "Hello, Note that your shipping price will vary depending on : - The way you have configured your Canada Post shipping method - Your Products weight/dimensions - Your customer shipping address The Canada Post shipping plugin will only display the rates returned by the Canada Post shipping platform, but setting the "Group packages" option will probably help you. In your case, the solution can be to directly use a manual shipping method with a defined price.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 10 years 10 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.044 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)